Front Desk Receptionist Jobs in Everett, MA

Our client is looking to hire a Receptionist on a contract basis to provide reception and light administrative support for their busy office. This role requires great customer service and multi-tasking skills, and the ability to manage a variety of responsibilities. This position will be onsite Monday-Friday and working 6 hours a day. Compensation: up to $20 per hour* *rate listed not guaranteed - potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range. Applicants must be able to work onsite 5 days/week in Boston, MA to be eligible for this position. If you are interested and meet the qualifications below, apply with your resume for more information! Responsibilities: Answering phones, meeting/greeting visitors, maintaining conference rooms, handling mail and distribution and basic day-to-day administrative duties as needed. Qualifications: Must be proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Detail-oriented and organized Must be driven, self-starter Tactful, adaptable, coachable; able to take direction and follow instructions Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). Responsibilities Route all incoming phone calls to the appropriate individuals Assist other administrative staff with support overflow work Lead plan production and initial quality control of outgoing documents- including copying, scanning, binding presentations, and compiling pdf documents of project submittals Perpetuate several different office filing processes and offer general office filing support Submit orders for office and kitchen supplies Have strong prioritization skills and a sense of urgency Organize, review, and allocate incoming mail according to specified procedures Create a welcoming environment for visitors Performing various other administrative support functions as needed and assigned Qualifications Excellent organizational and multitasking skills Customer service experience Attention to detail and proven ability to follow standard procedures is a requirement Excellent communication and organizational skills Customer service and office administrative skills Benefits We provide competitive compensation and benefits

Insight Global's client is looking for a Front Desk Representative to sit onsite in Newton, MA. Under the direction of the Manager and Supervisor of Imaging Support Services, this mission critical position is responsible for departmental administrative tasks, such as patient reception duties, organizing necessary materials for the patient's imaging procedure, review of complex patient appointment sets, ordering lab work and additional tests associated with imaging procedures. This person will work in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. 2-3+ years of experience as an Admin Assistant, Office Manager, Front Desk Rep, etc. Healthcare Experience - hospital setting ideally

Boston IVF, Managed by RMA is seeking a Full-Time Patient Services Coordinator to join our growing team in our Concord, MA Office. Hours will be Monday-Friday 9:00am-5:00pm with a rotating weekends at our Waltham location. The Patient Services Coordinator maintains patient satisfaction by answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff as well as greeting patients and moving them through a predetermined schedule of appointments. This position resolves problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients, referring physicians, and the general public. How You'll Contribute: We always do whatever it takes to ensure an exceptional patient experience. In general, the Patient Services Coordinator will be responsible for: Responsibilities include: Welcome and greet patients and visitors Answer patient phone calls Maintain a professional composed demeanor Comfort patients by anticipating patients' anxieties; answering patients' questions Schedule patient appointments Follow physician appointment templates Assess schedule conflicts and problems with recommendations for solutions Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information Collect co-pays and patient payments Work with the nurses to coordinate total patient care Collaborate with the Finance Department to make sure all reimbursement/insurance information has been received Skills & Requirements: High School Diploma (GED) required. Associate degree preferred Minimum 1 year as a medical office receptionist Minimum 3 years customer services experience Excellent computer skills High level of listening skills Ability to communicate accurately and concisely Excellent interpersonal skills Aptitude to work independently and demonstrate good judgment Ability to work in a high standard, stressful environment Must be available to work weekends and overtime as needed Must be available to rotate to RMANJ satellite offices as needed Comprehensive full time benefits package to all employees who work a minimum of 30 hours per week. Medical, Dental, Vision Insurance Options Paid Time Off & 8+ Paid Holidays Company Paid Life Insurance, Long Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Retirement 401K Plan Optional benefits including STD, Life & AD&D Buy-up plans & more.

JOIN THE BALANS FAMILY - WHERE WELLNESS MEETS SUCCESS! At Balans, we're not just a spa - we're a movement . Awarded Best of Boston THREE years in a row for Best Facial, we continue to grow and evolve with each passing day. As we expand, we are looking for a dynamic and passionate Front Desk Specialist to be part of our vibrant, wellness-driven team! Company Description Balans Organic Spa & Wellness promotes a lifestyle for optimal health and wellbeing through services like postural therapy, massage, personal training, yoga, facials, body treatments, floatation therapy, health coaching, cold plunge, nutrition, and more! What You'll Do: Play a key role in delivering exceptional hospitality and ensuring every guest feels welcomed and valued. Create an environment filled with positive energy, clear communication, and a can-do attitude. Be a problem solver, providing outstanding service and ensuring seamless day-to-day operations. Passion for health and wellness is a HUGE plus! Who You Are: A detail-oriented individual with a knack for multitasking and working well in a fast-paced, ever-growing environment. Someone who thrives in a team-oriented, supportive space, and loves creating lasting relationships with our loyal clientele. Eager to learn, grow, and take on new responsibilities - with the opportunity for career advancement into management. Why Balans? Award-winning services that attract loyal customers and enthusiastic new guests. A flexible, supportive, and warm work environment where your contributions are valued. A long-term position with plenty of opportunity for growth and increased responsibility. Prime location on Newbury Street in Boston We are proud to have been in business for 15 years and continue to grow Qualifications Exceptional Phone Etiquette, Receptionist Duties, and Customer Service skills Strong communication skills Computer Literacy Ability to multitask and remain calm under stress Knowledge of spa/wellness services is beneficial Compensation: Starting at $18+ per hour, negotiable based on experience. We want to find someone who wants to grow with us, and who is excited to bring their passion for wellness into every guest interaction. How to Apply: Send your resume, along with two referrals, to join a company that values your energy, dedication, and growth! We can't wait to meet you! Welcome to Balans - where wellness and opportunity thrive!

Are you dependable and highly detail-oriented with great interpersonal skills and a passion for client satisfaction? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! Our successful Financial Planning firm in Hingham, MA is seeking a part-time receptionist to ensure smooth day-to-day operations while providing superior customer service to the firm's prospects, clients, and team members. This team member will be instrumental in ensuring clients have the most memorable, positive experience. Minimum Requirements: 2+ years of experience in working in a professional office and fast-paced environment Proficient skills with MS Office Suite Comfortable and familiar with CRM platforms Industry experience preferred, but not required This position requires that you possess the following skills: Strong organizational skills and strong attention to detail Proficient with filing, phone systems, faxing, and scanners Excellent communication skills; both verbal and written Calendar management Polished interpersonal and presentation competencies Exceptional phone skills Sincere and caring attitude Provide outstanding client service Thrive in a “time sensitive” environment and adaptable to changes without affecting the quality of work Responsibilities: This position will assist the Team in maintaining exceptional customer service to help exceed client and regulatory expectations by following day to day tasks such as: Answer phones and greet clients in a friendly, warm manner Ensure vendor supplies are stocked for client meetings Record notes from client conversation in an accurate manner Enter and maintain databases of clients and prospects Manage filing system Attend and contribute to team meetings Maintain the office environment in an immaculate and organized condition Maintain job-related/industry specific compliance files Assist in organizing events, event supplies, and promotional material Assist in the coordination of various vendor/client events Develop and mail letters to clients for various purposes upon request Prioritize daily tasks to be proactive in time management General back up support for all other positions consisting of varied tasks as needed Hours: 8:30am-4:30pm Twice a week Salary: $18/hr + Yearly bonus Presented by Advisor Employee Services Thank you for your interest in the Part-time receptionist role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

We are partnering with a highly regarded organization in Manchester, NH, seeking a Receptionist for a full-time position. The ideal candidate will demonstrate professionalism, and confidentiality, excelling in front-office management within a structured and secure environment. Location: Manchester, NH Duration: Permanent Compensation: $22-$23/hr For immediate consideration, please apply today. Primary Responsibilities: Operate a multi-line phone system for call management, including screening and routing calls. Serve as the first point of contact, ensuring a confidential and professional visitor experience. Schedule and coordinate internal meetings and appointments with strict confidentiality. Handle financial transactions, including payments by cash, check, and credit card. Required Qualifications: Minimum 1 year of office experience; prior receptionist experience is a plus. Strong technical proficiency in Microsoft Office Suite. Ability to efficiently manage a multi-line phone system. Exceptional discretion, professionalism, and attention to detail. Ability to work independently in a secure and separate office space. Strong organizational and administrative skills. Desired Skills and Experience Administrative, Office, Customer Service, HIPPA All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Our client is a leader in financial asset management and is looking for a dynamic Office & Administrative Assistant to join their team! Generous Salary plus Bonus and benefit package. The Office & Administrative Assistant will perform a range of office support activities including greeting visitors, meeting support and logistics, maintaining conference rooms and common areas, performing routine data entry and administrative tasks. The ideal candidate will be proactive, flexible, and committed to working with employees and visitors to provide a high level of timely, courteous, and professional assistance, while ensuring a positive, welcoming experience for all involved. This role will be based in our Boston office with a minimum of 4 days in the office. Monday-Thursday in office, Fridays are work from home! Responsibilities Cover the main reception desk: answer incoming telephone calls, receive, and direct visitors Actively monitor firms tracking system, and coordinate with building management, when required, to provide timely resolutions to requests Work closely with the Office Manager to actively monitor the appearance and flow of the office, generate ideas, and carry out tasks aimed at improving organization and the overall experience of working at Acadian Manage team calendars, including organizing, scheduling and tracking team meetings Coordinate domestic and international travel logistics and process expenses for team members Perform general administrative duties across the Investment & Research teams as needed Maintain clean and organized conference rooms, kitchens, and common areas Order, stock, organize and distribute office supplies Handle catering requests/orders for meetings and ensure visitors are cleared with building security Ensure office space is clean and secure at end of day (i.e., turn off TVs, secure lobby doors, clear kitchen counter/sink, turn on dishwasher, etc.) Qualifications Bachelor's degree or equivalent is strongly preferred 1 - 2 years of professional administrative experience Working knowledge of MS Office (Outlook, Word, Excel and PowerPoint) Superior organizational skills and strict attention to detail Strong interpersonal communication skills, both written and verbal Ability to multi-task and work well under pressure in a fast-paced environment Ability to take initiative, work independently and as part of a team Strong service orientation, proactive time management and problem-solving skills

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). Responsibilities Answer and direct phone calls Distribute mail Act as first point of contact for visitors Qualifications High school diploma or relevant work experience Ability to maintain a positive attitude Excellent communication skills

Manage patient appointments, coordinate medical schedules, and ensure smooth communication between healthcare professionals and patients. Maintain accurate patient records, handle medical correspondence, and assist in administrative tasks such as billing and filing. Provide administrative support to medical staff, ensuring efficient office operations and compliance with healthcare regulations. Required Documents: Most updated Resume Copy of your COVID Vaccines + Booster and 2024-2025 flu vaccine Card.

Start A New Career with VitalCore Health Strategies! VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Mental Health Unit Coordinator at Souza-Baranowski Correctional Center in Lancaster, MA. View our opportunities at: ******************************* Wages are competitive and based on experience! MENTAL HEALTH UNIT COORDINATOR BENEFITS PACKAGE INCLUDED BUT NOT LIMITED TO: Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day Medical/Dental/Vision Insurance Life Insurance Short Term/Long Term Disability Identity Theft Protection Employee Assistance Program and Discount Center 401K PTO MENTAL HEALTH UNIT COORDINATOR POSITION SUMMARY The Mental Health Unit Coordinator plays a critical role in ensuring the provision of quality mental health services to patients and addressing their psychological needs. This position involves overseeing and guiding mental health professionals who provide direct care to incarcerated individuals. The Mental Health Unit Coordinator will be involved in working with all disciplines on the Behavioral Health Unit to attain effectiveness in serving the patient population. MENTAL HEALTH UNIT COORDINATOR ESSENTIAL FUNCTIONS Acts as point of contact for administrative staff for discussion of treatment programs and problem resolution as needed. Coordinates development and revision of policies and procedures for the identification, assessment and provision of required clinical services for inmates. Supervises the planning, development and implementation of treatment programs contracted to VitalCore. Provides clinical supervision to staff of Behavioral Health Services. Monitors efforts of Mental Health Services to ensure clinical services are being provided in a timely, professional manner. Ensures treatment programs contracted are integrated and appropriately staffed. Provides administrative support to psychiatric staff. Assists coordinators in recruitment and selection of clinical staff. Coordinates facility behavioral health Quality Improvement Program. MENTAL HEALTH UNIT COORDINATORMINIMUM REQUIREMENTS Must be a Licensed, Master's Level Behavioral Health Clinician who can assess and make treatment decisions and provide Mental Health treatment. Must be independently licensed: LICSW or LMHC Previous experience as a Mental Health Clinician. Join our team and experience first-hand how VCHS is leading the pack in the correctional healthcare industry and help us to make a difference in this field! VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. We're people who are fueled by passion, not by profit. #INDMA Full Time PI090de79a4032-26***********1

Clerical Assistant, EDI Contract Duration 3+ Months Onsite Bedford MA Must Haves: Ability to work in a fast-paced environment Proficiency with MS 365 including Teams, Word, Excel, and Outlook Excellent written and verbal communication skills High School Diploma is Required Ability to work fully on-site Preferred: One to two years related Clerical working experience Job Description: Our client in the healthcare sector is seeking a Clerical Assistant to join the EDI Department. The role involves performing general clerical tasks, processing demographic download files, generating all aspects of billing (both electronic and paper), and retrieving ERA. You will contribute to a fast-paced, collaborative environment. Key Responsibilities:Review Ebills reports for account billing direction Bill insurance provided; or Forward to an Account Manager; or Research for additional information Printing of paper claims/statements Sort in appropriate order Deliver to the appropriate department employee Work daily custom reports for client specific issues Edit information in Allscripts PM as appropriate

Schedule: Full-time, 40 hours/week, Monday - Friday, 8:30 AM - 5:00 PM We're looking for a Medical Receptionist who can be the first point of contact for patients! We seek a motivated individual with healthcare and EPIC experience to provide exceptional customer service in our client's fast-paced facility. Key Responsibilities: Greet patients and assist them with the registration process. Answer phones and provide information to patients and their families. Ensure compliance with admission procedures and patient rights. Handle urgent and emergency admissions efficiently. Perform order entry for specific testing as needed. Qualifications: High School diploma; two years post High School preferred. Minimum of one year related experience in a customer service role. Strong interpersonal, organizational, and computer skills; knowledge of medical terminology. Must have: Experience working with EPIC systems If you are dedicated to providing excellent service in a healthcare setting, we encourage you to apply!

We are looking for a Patient Liaison to join our growing and dynamic Plastic Surgery practice in Worcester at Fechner MD Plastic Surgery & Med Spa! Responsibilities: The Patient Liaison is responsible for interacting with patients in an aesthetics setting and providing exceptional customer service. The Patient Liaison will also complete administrative tasks for the practice. Their duties include greeting and assisting patients, answering patient calls, scheduling and confirming patient appointments, and filing charts. The hours for this role are Monday 8a-5p, Tuesday 8a-6p, Thursday 8:30a-7p and Friday 8a-4:30p. Qualifications: The qualfied candidate for this role will have exceptional customer service skills and must have previous experience working within the service industry. Previous experience working in a plastic surgery and/or aesthetics environment is ideal.

The Role : KOS Services Inc. / Dental Dreams LLC in Roxbury is now hiring Receptionists to join our talented and dedicated team in MA . This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Dentrix and/or Eaglesoft (preferred) Bilingual We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

The Front Desk Cashier/Receptionist at Tasca Automotive Group is the first point of contact for customers, visitors, and clients. This role involves managing front desk operations, including greeting customers, handling financial transactions, answering phone calls, and providing administrative support. The ideal candidate should possess excellent communication skills, maintain a professional demeanor, and have the ability to manage multiple tasks efficiently in a dynamic environment. Welcome customers, visitors, and clients with a friendly and professional demeanor. * Process cash, credit card, and check transactions accurately and manage daily cash handling procedures, including balancing receipts. * Answer and direct incoming phone calls to the appropriate department or individual, and take detailed messages when necessary. * Assist with scheduling appointments, including service visits, meetings, and customer follow-ups. * Maintain a clean, organized, and welcoming front desk and reception area. * Respond to customer inquiries and provide information about the dealership's services and promotions. * Handle incoming and outgoing mail, packages, and deliveries. * Perform various administrative tasks such as filing, data entry, and managing records. * Coordinate with various departments to ensure a seamless and positive customer experience. * Maintain confidentiality of sensitive customer and company information. * Assist with inventory and ordering of office supplies. * High school diploma or equivalent required. * Previous experience in a receptionist, cashier, or similar customer service role is preferred. * Strong customer service skills with a friendly, approachable, and professional demeanor. * Excellent verbal and written communication skills. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with dealership management software. * Strong organizational skills with a keen attention to detail. * Ability to multitask and manage time effectively in a fast-paced environment. * Professional appearance and conduct. * Flexibility to work varied hours, including evenings and weekends, as needed. Working Conditions: This role is primarily based in a dealership or office setting. Requires prolonged periods of sitting and occasional light lifting. Must be comfortable engaging with the public and handling financial transactions.

Are you a dynamic and friendly individual seeking a flexible part-time role that fits your busy schedule? Look no further! We have the ideal opportunity for you to showcase your exceptional communication skills and organizational talents as a Part-Time Receptionist at The Willows at Worcester. 🕒 Work Schedule: Every other Friday 3 pm to 8 pm & Per-Diem schedule Enjoy a work-life balance that suits your commitments! Our every other weekend schedule offers you the perfect chance to earn extra income while pursuing your studies or maintaining a full-time job during the week. 📋 Key Responsibilities:As our Part-Time Receptionist, you will be the welcoming face of our company, providing top-notch customer service to our valued clients. Your tasks will include: - Greeting and assisting visitors with a warm and professional demeanor.- Managing phone calls, inquiries, and appointment scheduling.- Assisting with administrative tasks to ensure smooth office operations. 💼 Why Join Us?At The Willows at Worcester, we value your time and skills. Here's why this role is a fantastic fit for you: 1. Flexibility: Our every other weekend schedule allows you to balance work with your studies or full-time job.2. Supplemental Income: Earn extra cash while gaining valuable experience.3. Professional Growth: Enhance your communication and customer service skills in a professional setting.4. Supportive Environment: Join a team that values collaboration and encourages personal development. 📚 Who We're Looking For:We're seeking candidates who possess the following qualities: - Excellent communication skills and a friendly demeanor.- Strong organizational abilities to manage tasks efficiently.- A positive attitude and a passion for delivering exceptional customer service.- Ability to adapt and thrive in a fast-paced environment. 📢 Apply Today!Ready to take the next step in your career journey? Don't miss out on this incredible part-time receptionist opportunity that's tailored for students and full-time workers seeking supplemental income. Join our team at The Willows at Worcester and be a part of our success story! #PartTimeReceptionist #FlexibleSchedule #JoinOurTeam Benefits: A great place to work with competitive wages Life Insurance Paid training and tuition reimbursement Ongoing, in-house education and advancement opportunities for re certification Generous paid time off Employee referral plan Equal Opportunity Employer The Willows Premier Retirement Community for Active Adults at Worcester offers residents gracious and spacious living with a variety of apartment styles and sizes and delicious meals, combined with a wide range of great services and amenities. The maintenance-free lifestyle allows independence and the time to pursue hobbies and interests, make new friends and enjoy having family and old friends over. Choose how and when to participate each day; the options are yours. SALMON Health and Retirement's Worcester Salisbury Campus also features The Health Center at The Willows, a Level IV rest home offering private rooms and a full schedule of activities for people requiring short- or long-term care including nursing services. Every other Friday 3 to 8 pm and Per Diem coverage 4.5 hours/ Week

About the Company - Masis Professional Group is looking for a full time Medical Receptionist. As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing medical records efficiently. Reporting to the Office Manager, you will utilize your core skills in clerical support and front desk operations to ensure smooth office functionality. The Medical Receptionist will enhance patient interactions and streamline administrative processes. Additionally, your relevant experience with multi-line phone systems and customer service will contribute to a welcoming atmosphere for patients and visitors alike. Join our team to make a meaningful impact in our healthcare environment. Responsibilities Greet and check-in patients, ensuring a positive and welcoming experience Answer phone calls and schedule appointments using scheduling book. Verify patient insurance information and collect co-pays or payments Maintain paper patient records and update medical charts with accurate information Follow HIPAA regulations to ensure patient confidentiality and privacy Assist with administrative tasks such as filing, faxing, and scanning documents Skills Excellent customer service skills with a focus on patient service Strong administrative skills, including proficiency in medical records management Ability to multitask and prioritize tasks in a fast-paced environment Attention to detail and accuracy in data entry and record keeping Qualifications - Very friendly outgoing disposition for heavy phone and client interactions

Boston IVF, Managed by RMA is seeking a Full-Time Patient Services Coordinator to join our growing team in our Quincy, MA Office. Hours will be Monday-Friday 9:00am-5:00pm with a rotating weekends at our Waltham location. The Patient Services Coordinator maintains patient satisfaction by answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff as well as greeting patients and moving them through a predetermined schedule of appointments. This position resolves problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients, referring physicians, and the general public. How You'll Contribute: We always do whatever it takes to ensure an exceptional patient experience. In general, the Patient Services Coordinator will be responsible for: Responsibilities include: Welcome and greet patients and visitors Answer patient phone calls Maintain a professional composed demeanor Comfort patients by anticipating patients' anxieties; answering patients' questions Schedule patient appointments Follow physician appointment templates Assess schedule conflicts and problems with recommendations for solutions Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information Collect co-pays and patient payments Work with the nurses to coordinate total patient care Collaborate with the Finance Department to make sure all reimbursement/insurance information has been received Skills & Requirements: High School Diploma (GED) required. Associate degree preferred Minimum 1 year as a medical office receptionist Minimum 3 years customer services experience Excellent computer skills High level of listening skills Ability to communicate accurately and concisely Excellent interpersonal skills Aptitude to work independently and demonstrate good judgment Ability to work in a high standard, stressful environment Must be available to work weekends and overtime as needed Must be available to rotate to RMANJ satellite offices as needed Comprehensive full time benefits package to all employees who work a minimum of 30 hours per week. Medical, Dental, Vision Insurance Options Paid Time Off & 8+ Paid Holidays Company Paid Life Insurance, Long Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Retirement 401K Plan Optional benefits including STD, Life & AD&D Buy-up plans & more.