Front Desk Receptionist Jobs in Coachella, CA

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  • Front Desk Representative

    Arrowhead Orthopaedics 4.2company rating

    Front Desk Receptionist Job 47 miles from Coachella

    Patient Services Representative (Front Desk) It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following for this position. The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as agreed upon. BASIC FUNCTION: Under the supervision of the Patient Services Supervisor, the Patient Services Representative (Front Desk) shall be responsible to schedule and monitor their assigned physicians' schedules to ensure that their physicians are fully booked but also in accordance with the AO's 20 minute wait time policy. RESPONSIBILITIES: Work is primarily performed in the Clinic located in Arrowhead Orthopaedics' offices. The duties of the Patient Services Representative (Front Desk) are of high volume, and the quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential patient files. The Patient Services Representatives (Front Desk) must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Patient Services Representative (Front Desk)is responsible for accomplishing the duties set forth below: General Clerical Activities - (There may be other duties required of this position not listed below): Check in patients. Reschedule patients if necessary. Verify patients insurance by scanning proper documentation. Explain to patients our forms. Answer calls. Monitor waiting time. Call patients that requires hand carrying X-rays. Collect co-pays. Keep track of waiting time. Direct patients to proper location such as imaging center, hand center, PT and other offices when necessary. Route documents faxed to us and from us. Aid patients with special needs such as wheelchairs and other. Basic clerical activities. Comply with all HIPPA laws and regulations. RELATIONSHIPS: The Patient Services Representatives (Front Desk) should observe and conduct the following relationships: The employee shall be responsible directly to the Patient Services Supervisor. The employee shall report to the Patient Services Supervisor and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Patient Services Supervisor or his/her assignee. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics. The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Patient Services Supervisor. This in no way states or implies that these are the only duties to be performed by this employee. The Patient Services Representative (Front Desk) will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time. Requirements Skill Requirements: Education: High school diploma or equivalence. The ability to type 40 words per minute. Skill in operating a computer and scanner, as well as software programs including Microsoft Outlook. Telephone etiquette, superior customer service, and professional communication skills are required. Must be flexible and able to multitask in a stressful setting. Bilingual in Spanish Strong Leadership Capabilities Typical Physical Demands: Requires sitting and walking, with daily occasional stooping, reaching, and bending. Occasional lifting up to thirty pounds. Hearing must be in the normal range for telephone and personal communication. Requires manual dexterity sufficient to operate keyboards and other office equipment. Salary Description $21+
    $29k-38k yearly est. 25d ago
  • Showroom Receptionist in La Quinta

    Wdc Kitchen Bath Center

    Front Desk Receptionist Job 8 miles from Coachella

    WDC Kitchen and Bath Center is looking for a Showroom Receptionist to join our team! We are a luxury retailer of home appliances, outdoor kitchens, and plumping fixtures. Reception is responsible for supporting Sales by providing a welcoming environment to every customer and keeping communication going in the appropriate directions for incoming phone calls. The ideal candidate for this role is able to convey confidence and connection over the phone and in person. They tend to find job satisfaction in accomplishing daily tasks and being a positive culture contributor to a team. You should possess an organized mindset and work comfortably with Microsoft suite and basic telephone functions within a professional environment. RESPONSIBILITIES: Promptly, accurately, professionally and courteously receive most telephone calls. Adept as using all telephone system features for forwarding calls, placing on hold, and checking voicemails. Record and relays messages to Showroom team members as directed and requested while keeping professionalism, clarity, and confidentiality. Engage with Customers professionally and courteously with genuine concern for their WDC experience needs. Promptly greets every person entering the Showroom within WDC Customer Experience guidelines. Ensure that the reception area is consistently tidy and clean, free of dust. Escalates cleaning or hazard concerns promptly so that concerns may be addressed appropriately. Assists with the seasonal store decoration efforts in collaboration with the Showroom Concierge. Directs job applicants to fill out application for current job openings online. Escalate any job verifications or records requests to the Human Resources department. Signs for deliveries when necessary and notifies recipients. Performs routine office tasks necessary for the operation and presentation of a professional workplace as observed by the Area Manager. As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of system notes, and data entry. Job Type: Full-time EXPERIENCE/ROLE REQUIREMENTS: 1-2 years' experience within a luxury retail, customer service, or similar role preferred. Proficiency in MS Office Good organizational skills Able to communicate clearly verbally and in writing, and demonstrate good listening skills Minimum High school diploma or GED required Ability to change direction as priorities shift and adapt to changing circumstances COMPENSATION: Starting Pay Range: $19.00 - 21.00 hourly Benefits: Health insurance option with company contribution to monthly premium Dental insurance option Vision Insurance option Supplemental Insurance options 401(k) Retirement Saving option Paid time off - Frontloaded Sick Leave and Vacation Accrual Work Schedule: 9:30am-6:00pm / two days off each week Weekend availability is required Working Environment & Conditions: Showroom/Retail Environment - Generally an indoor stetting where the noise level is usually moderate, but can be loud. The Temperature in the work environment us usually moderate to cool but can be cold or hot. Will be working with computers and phones frequently. Occasionally required to stand for extended periods of time. Frequently sitting and typing for extended periods of time. Frequently able to communicate verbally and in written form. Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks. Occasionally required to bend, stretch, reach or stoop. Occasionally required to lift up to 10 LBS. Required to wear comfortable and showroom appropriate clothes within Business Professional standards. WDC Kitchen & Bath Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We participate in E-Verify. If you read this far, then great job! We are looking for detail-oriented candidates who enjoy learning. :) Please apply if you are interested in joining our team. I look forward to connecting! - Elizabeth from Human Resources Salary Description $20.00 - 22.00 per hour to start.
    $19-21 hourly 24d ago
  • Showroom Receptionist in La Quinta

    WDC Kitchen & Bath Center

    Front Desk Receptionist Job 8 miles from Coachella

    Full-time Description WDC Kitchen and Bath Center is looking for a Showroom Receptionist to join our team! We are a luxury retailer of home appliances, outdoor kitchens, and plumping fixtures. Reception is responsible for supporting Sales by providing a welcoming environment to every customer and keeping communication going in the appropriate directions for incoming phone calls. The ideal candidate for this role is able to convey confidence and connection over the phone and in person. They tend to find job satisfaction in accomplishing daily tasks and being a positive culture contributor to a team. You should possess an organized mindset and work comfortably with Microsoft suite and basic telephone functions within a professional environment. RESPONSIBILITIES: Promptly, accurately, professionally and courteously receive most telephone calls. Adept as using all telephone system features for forwarding calls, placing on hold, and checking voicemails. Record and relays messages to Showroom team members as directed and requested while keeping professionalism, clarity, and confidentiality. Engage with Customers professionally and courteously with genuine concern for their WDC experience needs. Promptly greets every person entering the Showroom within WDC Customer Experience guidelines. Ensure that the reception area is consistently tidy and clean, free of dust. Escalates cleaning or hazard concerns promptly so that concerns may be addressed appropriately. Assists with the seasonal store decoration efforts in collaboration with the Showroom Concierge. Directs job applicants to fill out application for current job openings online. Escalate any job verifications or records requests to the Human Resources department. Signs for deliveries when necessary and notifies recipients. Performs routine office tasks necessary for the operation and presentation of a professional workplace as observed by the Area Manager. As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of system notes, and data entry. Job Type: Full-time EXPERIENCE/ROLE REQUIREMENTS: 1-2 years' experience within a luxury retail, customer service, or similar role preferred. Proficiency in MS Office Good organizational skills Able to communicate clearly verbally and in writing, and demonstrate good listening skills Minimum High school diploma or GED required Ability to change direction as priorities shift and adapt to changing circumstances COMPENSATION: Starting Pay Range: $19.00 - 21.00 hourly Benefits: Health insurance option with company contribution to monthly premium Dental insurance option Vision Insurance option Supplemental Insurance options 401(k) Retirement Saving option Paid time off - Frontloaded Sick Leave and Vacation Accrual Work Schedule: 9:30am-6:00pm / two days off each week Weekend availability is required Working Environment & Conditions: Showroom/Retail Environment - Generally an indoor stetting where the noise level is usually moderate, but can be loud. The Temperature in the work environment us usually moderate to cool but can be cold or hot. Will be working with computers and phones frequently. Occasionally required to stand for extended periods of time. Frequently sitting and typing for extended periods of time. Frequently able to communicate verbally and in written form. Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks. Occasionally required to bend, stretch, reach or stoop. Occasionally required to lift up to 10 LBS. Required to wear comfortable and showroom appropriate clothes within Business Professional standards. WDC Kitchen & Bath Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We participate in E-Verify. If you read this far, then great job! We are looking for detail-oriented candidates who enjoy learning. :) Please apply if you are interested in joining our team. I look forward to connecting! - Elizabeth from Human Resources Salary Description $20.00 - 22.00 per hour to start.
    $19-21 hourly 37d ago
  • Receptionist|Part-Time |Acrisure Arena

    Oakview Group 3.9company rating

    Front Desk Receptionist Job 12 miles from Coachella

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Acrisure Arena Receptionist's job is to welcome visitors, answer phones and provide customer service and Arena logistics as well as return lost and found items.They may also perform administrative tasks. Update directory information. There are two switchboards. Receptionists are often the first point of contact for clients. This position will now be responsible for all Visitor Entries for the Accessible and VIP Guest Entrances and take incoming calls for Acrisure and the Plaza Theatre until opening in December. The Salary Range For This Position is $20 to $21 per hour This Job Posting will remain open until June 6th, 2025. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. About the Venue Acrisure Arena America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley. Responsibilities * Answer and direct phone calls in a polite and friendly manner * Welcome visitors in a warm and friendly manner, and answer any questions visitors have * Maintain reception area and all common areas in a clean and tidy manner at all times * Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer * Keep detailed and accurate records of visitor requests and of calls received * Receive deliveries; sort and distribute incoming mail * Take inventory of supplies and restock as needed * Maintain the general office filing system * Accept mail and meal deliveries and arrange for package pick ups and postal service Qualifications * High school diploma or general education degree (GED) required * 2-3 years of relevant experience in an office environment * Proficient in Microsoft Office * Able to type 35 wpm minimum * Strong phone skills * Demonstrated ability to read, write, and speak English * Comfortable multi-tasking and prioritizing tasks without guidance * Customer Service skills * Excellent interpersonal skills * Punctual with strong attendance history Essential Duties & Responsibilities: * Other duties as assigned. Required Experience & Qualifications: * A minimum of 2 to 3 years of related work experience. * Must be adaptable with the ability to work under pressure to meet deadlines. * Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts, edit and proofread marketing material. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $20-21 hourly 18d ago
  • Guest Services - Front Desk Agent (Full Time)

    Pyramid Global Hospitality

    Front Desk Receptionist Job 8 miles from Coachella

    Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! Overview Starting Hourly Salary: $17.50 Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. * Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. * Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. * Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. * Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. * Summon bell-staff assistance to escort guests to their rooms as appropriate. * Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. * Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. * Use the photocopier to make copies of items as required. * File registration cards in room number order. * Retrieve registration cards from the files for each check out. * Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Ability to stand and move throughout front office and continuously perform essential job functions. * Ability to read, listen and communicate effectively in English, both verbally and in writing. * Ability to access and accurately input information using a moderately complex computer system. * Hearing and visual ability to observe and detect signs of emergency situations. * Experience with Galaxy systems is a plus but not required. Qualifications Education: High school diploma preferred. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: No special licenses required. Individuals are required to meet the minimum bonding standards. Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available). Other: Applicants with additional language skills preferred. Compensation Range The compensation for this position is $17.50/Hr. - $17.50/Hr. based on qualifications and experience.
    $17.5 hourly 6d ago
  • Fitness Receptionist

    Arch Amenities Group

    Front Desk Receptionist Job 10 miles from Coachella

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Fitness Front Desk Associate. The Fitness Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Fitness Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Fitness Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. We are hiring - Apply today for full details and interview to join our team. Responsibilities: * Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. * Adheres to policies of the facility and Arch Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. * Keeps area clear of clutter and personal effects. * Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. * Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. * Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. * Additional duties as assigned. Qualifications: * High School diploma but college degree preferred. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational * Strong team player * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $28k-37k yearly est. 33d ago
  • Front Desk Coordinator

    Platinum Dermatology Partners 3.8company rating

    Front Desk Receptionist Job 16 miles from Coachella

    Job Details West Derm Rancho Mirage - Rancho Mirage, CA Full Time $21.00 - $23.00 HourlyDescription Who We Are: Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. Company Conformance Statements: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. The ideal Front Desk Coordinator views themselves as a “Director of First Impressions” . The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic. General Duties & Responsibilities: Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepares necessary patient paperwork before the patient's appointment. Review EMA for information that needs to be updated. Updates patients' information and accurately enters it in EMA. Identifies payer sources, verifies insurance eligibility, and verifies prior authorization. Recording and collecting patient copays and/or balances at check-in/out. Other duties as assigned Qualifications Education: High School Diploma or GED equivalent is required. Qualifications: Minimum 1-2 years experience in a medical office/clinic. Prior dermatology or cosmetic experience is preferred, not required. Knowledgeable of medical dermatology terms/CPT, ICD-10. Quality written and verbal communication skills. Quality mathematics skills. Professional in appearance and mannerisms. Able to work efficiently in a fast-paced environment Able to demonstrate compassion and caring when dealing with others, patients, and co-workers. Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice. Experience using EMR systems is a plus. Our competitive benefits package includes the following: Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time-Off Company-Paid Holidays Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity: Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please.
    $32k-39k yearly est. 3d ago
  • Front Desk Agent

    The Parker Palm Springs 4.4company rating

    Front Desk Receptionist Job 24 miles from Coachella

    Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.
    $18 hourly 12d ago
  • Medical Receptionist

    Radnet 4.6company rating

    Front Desk Receptionist Job 34 miles from Coachella

    Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Receptionist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $35k-40k yearly est. 6d ago
  • Front Desk Agent

    Parker Management Florida, LLC 4.2company rating

    Front Desk Receptionist Job 24 miles from Coachella

    Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.
    $18 hourly 9d ago
  • Front Desk Agent (FT)

    Omni Hotels & Resorts

    Front Desk Receptionist Job 16 miles from Coachella

    The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience required Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Must be able to work weekends and holidays Schedule flexibility strongly preferred. Physical Requirements: Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Pay: $19.00/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
    $19 hourly 4d ago
  • Medical Receptionist

    Acuity Eye Group

    Front Desk Receptionist Job 34 miles from Coachella

    The Front Office Associate is responsible for welcoming, greeting, and checking in/outpatients and collecting insurance and patient personal information. The Front Office Associate answers phones and calls patients to verify appointments, as well as assists in filing and maintaining patient files, both electronic and paper. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Performs patient check-in process, verifies and updates demographics, verifies and updates insurance information on route slip and in Electronic Medical Records system. Performs Route Slip and Day Sheet processes and procedures. Scans and uploads Driver's License and Insurance Cards. Navigates and schedules patients in the Electronic Medical Records system. Submits authorizations and/or creates tasks for patients. Faxes/Scans and creates referral letters to PCPs or referring doctors. Contacts patients to confirm and/or update appointments. Performs patient check-out procedures. Ability to perform backup protocol for processing patients in the event of system outages. Collects and documents the patient's chief complaint. Verifies patient's ocular and medical health history. Documents any medications patient is taking. Ability to perform a basic Visual Acuity (VA) assessment. Ability to perform an intraocular pressure (IOP) test with a Tonopen unit. Administer topical ophthalmic and dilation medications to a patient as directed. Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors. Maintains clean and orderly waiting area, including reading material/television. Files charts, demographic forms, HIPAA Acknowledgement forms, insurance cards, etc. and ensures that they are accurately and completely uploaded into the Electronic Medical Records system. Receives supply deliveries and rerouting them to appropriate staff. Maintain an appropriate professional appearance and demeanor in accordance with Company policies. Keep commitments and keep the direct supervisor informed of work progress, timetables, and issues. Maintain strict compliance with State, Federal, and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices). Other duties as assigned by management. Requirements REQUIRED: High School education, GED or equivalent. Valid driver's license and automobile insurance. Ability to travel to other clinics as assigned. DESIRABLE: Experience in the Ophthalmic or Optometric Industry. Experience in a medical office and/or customer service. CERTIFICATES/LICENSES/REGISTRATIONS: A valid Driver's License may be required based on clinic location(s). KNOWLEDGE/SKILLS/ABILITIES/TALENTS: Team player and contributor coupled with excellent communication and interpersonal skills (oral and written). Skills required include use and knowledge of WORD, EXCEL and use of standard office equipment. Ability to respond to common inquiries from customers, staff, vendors, or other members of the community. Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure. Ability to interpret and apply policies and procedures. Must address others professionally and respectfully through actions, words, and deeds. Detail-oriented, organized, process-focused, problem solver, self-motivated, proactive, customer service focused. Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature. Ability to multitask effectively and work in a fast-paced and sometimes ambiguous environment without compromising quality of work. Ability to prioritize tasks and projects with limited direction while understanding and contributing to the success of the clinic. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is primarily an office classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate. Ability to travel between offices. While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk, and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment. All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Management reserves the right to add, modify, change, or rescind the duties and/or work assignments of all positions without advanced notice and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Salary Description $21.00 - $22.50
    $33k-41k yearly est. 11d ago
  • Front Office - Hemet Healthcare Surgicenter - Hemet, CA

    Kpc Global Medical Centers Inc. 4.1company rating

    Front Desk Receptionist Job 47 miles from Coachella

    The incumbent will be responsible for fulfilling myriad administrative duties in front office, including billing support, scheduling, coding, patient communication and filing. REQUIREMENTS • Maintain medical charts and schedule appointments for staff. • Perform routine medical data clerical tasks. • Verify patient's health insurance coverage. • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. • Serves and protects the medical practice by adhering to professional standards, policies and procedures, federal, state, and local requirements. • Answer multi-line phone system and take appointments or direct calls to the appropriate party • Greet patients when they arrive at the office and provide them with any necessary paperwork or other information • Collect co-pays and other fees required prior to the office visit or treatment • Direct patients to the lab area for scheduled blood work and other testing • Verify insurance coverage and assist the billing department with processing claims • Schedule appointments and confirm appointments two days in advance • Assist patients with re-scheduling appointments and other scheduling issues • Communicate test results to patients when directed by physicians or nursing professionals • Inform patients of credit card declines and other billing issues • Performs other duties as requested. EDUCATION & EXPERIENCE REQUIREMENTS: Minimum of 6 months of clinical front office desk skills desired SKILLS & ABILITIES REQUIREMENTS: • Must be familiar with EHR/EMR system. • Excellent verbal and written communication skills • Minimum of 6 months of experience is preferred • Spanish bilingual is a plus. PHYSICAL REQUIREMENTS: 2 1. Body Positions: Sitting and standing for prolonged periods. 2. Body Movements: Arm and hand dexterity. 3. Body Senses: Must have command of close and distant sight, color perception and hearing. 4. Strength: Ability to lift and move up to 25-pounds. Working Environment: 1. Work in an office, where the climate is controlled 2. Occasional travel between medical groups and/or hospitals when necessary. 0-25 % of the time. 3. OSHA exposure category: I Category I - Position includes tasks that involve exposure to Blood borne Pathogens. Category II - Position includes tasks that do not have exposure to Bloodborne Pathogens, however employment may require unplanned Category I tasks. Category III - Positions includes tasks that do not involve exposure to Bloodborne Pathogens. This position would not be required to perform Category I tasks.
    $33k-40k yearly est. 5d ago
  • Office Assistant (part-time)

    Proper Solutions

    Front Desk Receptionist Job 12 miles from Coachella

    TempToFT Our client is looking for a reliable and detail-oriented part-time Office Assistant to join their team. This role is essential in keeping their operations running smoothly by managing phone calls, scheduling appointments, responding to emails, following up on estimates, and maintaining their social media presence. The ideal candidate is organized, proactive, and has excellent communication skills. Responsibilities: Answer and direct phone calls professionally Schedule and confirm appointments Follow up on estimates and customer inquiries Check and respond to emails in a timely manner Maintain and update customer records Assist with social media management (posting updates, responding to messages) Perform general office duties such as filing and data entry Provide administrative support to the team as needed Requirements: Previous office or administrative experience preferred Strong communication and customer service skills Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with scheduling software is a plus Ability to multitask and stay organized in a fast-paced environment Positive attitude and willingness to learn Part-time: Monday - Friday from 9am to 2pm Pay = $19/hr
    $19 hourly 51d ago
  • Front Desk Agent

    Peregrine Hospitality

    Front Desk Receptionist Job 18 miles from Coachella

    Why work for Homewood Suites, Palm Springs? Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work! We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided. Summary of Job Description The Front Desk Agent is a major role of importance within the Front Office. Responsible for exceeding guest expectations by facilitating a positive experience during their stay. Represents the first point of contact with guests and handles all stages of a guest's stay. Attend to guests' needs, including, but not limited to, registration, checkout, and cashiering. Work Hours Will be required to work flexible scheduled shifts based on business needs. Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions. Job Requirements Understand the mission, vision, and goals of the hotel. Must be able to prioritize and work efficiently with limited supervision. Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs. Must possess basic computer skills. Strong attention to detail and the ability to handle multiple tasks simultaneously. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities. Ability to handle cash and balance cash drawer required. Strong team player, able to partner with management and other employees in a professional manner. Job Responsibilities Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedure while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Additional guest services duties as assigned by management. Follow all additional duties as assigned by management. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human resources Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free
    $32k-39k yearly est. 60d+ ago
  • Front Desk Representative

    Arrowhead Orthopaedics 4.2company rating

    Front Desk Receptionist Job 47 miles from Coachella

    Full-time Description Patient Services Representative (Front Desk) It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following for this position. The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as agreed upon. BASIC FUNCTION: Under the supervision of the Patient Services Supervisor, the Patient Services Representative (Front Desk) shall be responsible to schedule and monitor their assigned physicians' schedules to ensure that their physicians are fully booked but also in accordance with the AO's 20 minute wait time policy. RESPONSIBILITIES: Work is primarily performed in the Clinic located in Arrowhead Orthopaedics' offices. The duties of the Patient Services Representative (Front Desk) are of high volume, and the quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential patient files. The Patient Services Representatives (Front Desk) must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Patient Services Representative (Front Desk)is responsible for accomplishing the duties set forth below: General Clerical Activities - (There may be other duties required of this position not listed below): Check in patients. Reschedule patients if necessary. Verify patients insurance by scanning proper documentation. Explain to patients our forms. Answer calls. Monitor waiting time. Call patients that requires hand carrying X-rays. Collect co-pays. Keep track of waiting time. Direct patients to proper location such as imaging center, hand center, PT and other offices when necessary. Route documents faxed to us and from us. Aid patients with special needs such as wheelchairs and other. Basic clerical activities. Comply with all HIPPA laws and regulations. RELATIONSHIPS: The Patient Services Representatives (Front Desk) should observe and conduct the following relationships: The employee shall be responsible directly to the Patient Services Supervisor. The employee shall report to the Patient Services Supervisor and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Patient Services Supervisor or his/her assignee. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics. The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Patient Services Supervisor. This in no way states or implies that these are the only duties to be performed by this employee. The Patient Services Representative (Front Desk) will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time. Requirements Skill Requirements: Education: High school diploma or equivalence. The ability to type 40 words per minute. Skill in operating a computer and scanner, as well as software programs including Microsoft Outlook. Telephone etiquette, superior customer service, and professional communication skills are required. Must be flexible and able to multitask in a stressful setting. Bilingual in Spanish Strong Leadership Capabilities Typical Physical Demands: Requires sitting and walking, with daily occasional stooping, reaching, and bending. Occasional lifting up to thirty pounds. Hearing must be in the normal range for telephone and personal communication. Requires manual dexterity sufficient to operate keyboards and other office equipment. Salary Description $21+
    $29k-38k yearly est. 60d+ ago
  • Receptionist|Part-Time |Acrisure Arena

    Oak View Group 3.9company rating

    Front Desk Receptionist Job 12 miles from Coachella

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Acrisure Arena Receptionist's job is to welcome visitors, answer phones and provide customer service and Arena logistics as well as return lost and found items.They may also perform administrative tasks. Update directory information. There are two switchboards. Receptionists are often the first point of contact for clients. This position will now be responsible for all Visitor Entries for the Accessible and VIP Guest Entrances and take incoming calls for Acrisure and the Plaza Theatre until opening in December. The Salary Range For This Position is $20 to $21 per hour This Job Posting will remain open until June 6th, 2025. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. About the Venue Acrisure Arena America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley. Responsibilities Answer and direct phone calls in a polite and friendly manner Welcome visitors in a warm and friendly manner, and answer any questions visitors have Maintain reception area and all common areas in a clean and tidy manner at all times Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer Keep detailed and accurate records of visitor requests and of calls received Receive deliveries; sort and distribute incoming mail Take inventory of supplies and restock as needed Maintain the general office filing system Accept mail and meal deliveries and arrange for package pick ups and postal service Qualifications High school diploma or general education degree (GED) required 2-3 years of relevant experience in an office environment Proficient in Microsoft Office Able to type 35 wpm minimum Strong phone skills Demonstrated ability to read, write, and speak English Comfortable multi-tasking and prioritizing tasks without guidance Customer Service skills Excellent interpersonal skills Punctual with strong attendance history Essential Duties & Responsibilities: Other duties as assigned. Required Experience & Qualifications: A minimum of 2 to 3 years of related work experience. Must be adaptable with the ability to work under pressure to meet deadlines. Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts, edit and proofread marketing material. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $20-21 hourly 17d ago
  • Front Desk / Reception

    Arch Amenities Group

    Front Desk Receptionist Job 16 miles from Coachella

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: * Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. * Adheres to policies of the facility and Arch Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. * Keeps area clear of clutter and personal effects. * Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. * Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. * Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. * Additional duties as assigned. Qualifications: * High School diploma but college degree preferred. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational * Strong team player * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $30k-39k yearly est. 13d ago
  • Medical Receptionist

    Radnet 4.6company rating

    Front Desk Receptionist Job 24 miles from Coachella

    Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imagining centers for you and your immediate family.
    $35k-40k yearly est. 6d ago
  • Front Desk Agent

    Parker Management Florida, LLC 4.2company rating

    Front Desk Receptionist Job 24 miles from Coachella

    Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.
    $18 hourly 15d ago

Learn More About Front Desk Receptionist Jobs

How much does a Front Desk Receptionist earn in Coachella, CA?

The average front desk receptionist in Coachella, CA earns between $28,000 and $45,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average Front Desk Receptionist Salary In Coachella, CA

$35,000
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