Front Desk Receptionist/Sales Associate
Front Desk Coordinator Job In Tucson, AZ
GUEST SERVICE ASSOCIATE $14.20-$30/HR
We are seeking Sales Rockstars to join our team in the historic Sam Hughes neighborhood. We are conveniently located in the heart of Tucson, a quick walk from the University of Arizona and just minutes from Downtown.
At European Wax Center, we're not just the
Experts in Wax
- we're also a career destination for those who are
Champions of Confidence
. We take waxing seriously because we take our guests seriously. If we can use our innovation and expertise to make sure every person that walks through our door leaves feeling like their best self- then we're going to do it. And we want you to join us.
Why You'll Love It Here:
FREE facial waxing, 50% off of body waxing
40% off our Exclusive Product Portfolio
Unlimited access to SPENGA, a spin, strength and yoga studio
Health, Dental and Vision insurance offered for eligible associates
25% Childcare discount at select Tucson daycare centers
Monthly bonuses based on performance + commission on all sales
Opportunities for growth
What We're Looking For:
Top notch customer service and sales skills
Open minded and excited to learn new things
Excel in a fast-paced environment where multi-tasking is a must
We are a family-owned business with three locations in the Tucson area. If you're confident we're the right fit for you, please apply and tell us why we'd be crazy not to hire you.
Front Desk Receptionist - Tucson Volvo
Front Desk Coordinator Job In Tucson, AZ
Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you!
We are looking for the people that want to...
Raise the bar in the Automotive Industry
Grow and develop professionally
Learn from the best in the business
Take the next step in a long CAREER
Wise Auto Group is looking for a Receptionist to join our team in our Tucson Volvo location. The Receptionist will greet and assist visitors and clients of the organization.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. The receptionist will have a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
There will be two schedule options
9am-6pm (Monday, Tuesday, Wednesday)
Pay: $15/hr-$16/hr (DOE)
9am-6pm (Thursday, Friday, Saturday)
Pay: $15/hr-$16/hr (DOE)
Responsibilities:
Guest services - Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
Administration - Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required.
Requirements:
Associates degree is preferred
A high school diploma is required
Proficient with Microsoft Office Suite
Reliable, professional, courteous and patient
Excellent communication and writing skills
Bilingual Spanish is preferred but not required
Benefits
Medical, Dental & Vision Insurance
401k plan w/ matching contributions
Paid Vacation, Holiday, and Sick Pay
Growth opportunities
Complete paid training programs for rapid advancement including periodic job reviews
Employee vehicle purchase plans
Family culture with organized structure
Long term job security
Associate discounts on vehicles, service and parts purchases
Employee recognition programs
Leading competitive pay
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
NO AGENCIES PLEASE
Any unsolicited resumes sent to Wise Auto Group from a third party, such as an Agency, including unsolicited resumes sent to Wise Auto Group's mailing address, fax machine or email address, directly to employees or hiring managers will be considered Wise Auto Group's property. Wise Auto Group will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Front Office Administrator
Front Desk Coordinator Job In Tucson, AZ
Dental Front Office Administrator North Tucson.
Position available in our team-focused general dental practice. We are looking for an upbeat and energetic “people person” who is self-motivated, friendly, highly organized and works well in a busy environment. We are a privately owned dental office that likes to have fun and provide our patients with comprehensive care and world-class service. A minimum of two years of dental work experience is required for this dental front office position. Dental Assistants apply! Salary is commensurate with experience, plus benefits.
The Dental Front Office Administrator's Responsibilities Include:
Greeting and welcoming patients to the practice.
Answering the phones.
Scheduling and rescheduling appointments as needed.
Assisting patients with filling out forms.
Presenting Treatment Plans and Financial Arrangements.
Updating patient account records and documenting recent treatments and procedures.
Printing routing slips and checking for accuracy
Collecting and entering payments.
Accounts Receivable (AR) and Billing
Discussing insurance with patients; submitting pre-op authorizations, submitting claims, and entering EOBs.
Patient correspondence including mail, email, digital platforms, and text messaging.
Communicating with team members in a collaborative and supportive manner.
Providing some support to the clinical team on an as-needed basis.
Training staff
Dental Front Office Administrator Requirements
A minimum of 2 years of dental front office experience
Prior Dental Assisting a plus
Sound knowledge of dental terminology and dental codes.
Proficient in dental practice management software.
Dedicated to delivering excellent customer service.
Friendly & professional including good telephone etiquette.
Excellent customer service skills.
Exceptional organizational skills.
Creative and efficient problem-solving skills.
Positive and upbeat attitude.
Days and Hours of Operation:
Monday - Thursday hours to be discussed.
Benefits:
Based on hours worked earn PTO (Paid Time Off) per year.
Based on hours worked earn sick leave per year.
Up to 6 paid holidays per year which fall on a workday that you are normally scheduled to work.
Continuing education reimbursement for approved CE
100% dental coverage for self after 90 days of full-time employment, excluding any lab fees and/or the cost of products.
After 90 days of full-time employment 25% dental discount for household members including spouse/partner and children under the age of 18, excluding any lab fees and/or the cost of products.
Hillside Dental Care is a private, adult-focused, general practice located in North Tucson.
Medical Front Office
Front Desk Coordinator Job In Tucson, AZ
NextCare Introduction
NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 170 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Patient Service Specialist (Medical Front Office Receptionist) that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Location
Join our team in Tucson, AZ at our facility located at 9525 E Old Spanish Trail, Tucson, AZ 85748 off of Old Spanish Trail Rd. and S. Harrison Rd.
The hours for this location are Monday - Sunday from 8:00a.m. to Midnight. The work schedule will require 12 hour shifts which includes evenings, occasional weekends and holidays as needed.
Responsibilities
The Patient Service Specialist (Medical Front Office Receptionist) is the first point of contact for patients in the clinic. The Patient Service Specialist keeps patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts.
How you will make an impact
The Patient Service Specialist (Medical Front Office Receptionist) supports the organization with customer service and treating all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow at the optimum.
Essential Education, Experience and Skills:
Education: Minimum of High School Diploma or equivalent
Experience: Typing and computer proficiency in Windows based software
Skills: Ability to multi-task, provide quality customer service, prioritize and critical thinking in a fast paced environment
Valued But Not Required Education, Experience and Skills:
Education: Medical Administrative Assistant Certificate or equivalent
Experience: Prior experience working in registration or front office in a physician s office, hospital emergency department and/or urgent care setting
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
Equal Opportunity Statement
NextCare Urgent Care is an Equal Opportunity Employer.
Front Desk Coordinator - Marana, AZ
Front Desk Coordinator Job In Marana, AZ
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Medical Front Desk-Patient Engagement Specialist II
Front Desk Coordinator Job In Tucson, AZ
Job Purpose: This position serves as a first point of contact for all entities that enter a medical facility and is responsible for a variety of activities related to patient intake and care. This position performs essential functions in both in-person and virtual clinic settings.
What You Will Do:
* Welcome, schedule, and check in patients, providing exceptional customer service throughout the process.
* Promptly answer and return phone calls.
* Schedule appointments in accordance with established guidelines.
* Ensure that patient forms, pre-visit screeners, consent packets, and demographic and insurance information are accurately completed and uploaded into the electronic medical record system.
* Collect co-payments, deductibles, and handle other financial transactions as required.
* Complete all document scanning on the same business day they are received.
* Meet or exceed department metrics for outreach and scheduling activities, and assist in the preparation of reports for tracking performance.
* Consistently demonstrate empathy and compassion during all patient interactions.
* Other duties as assigned.
What We Need From You:
* GED or High School Diploma required.
* Medical Assistant certification or Associate degree in a health-related field preferred.
* Minimum of six months' professional experience in a similar role, such as customer service or medical front office, preferred.
* Valid and current CPR, First Aid Certification, and an Arizona Fingerprint Clearance card required (Denova will assist with obtaining a Fingerprint Clearance Card upon acceptance of the offer).
* Strong verbal and written communication skills.
* Proficiency in using electronic record-keeping systems (EMR, billing software, insurance carrier portals, spreadsheets, etc.) preferred.
* Bilingual capabilities preferred.
Your Work Schedule:
* Join us onsite for dynamic workdays, Monday through Friday, from 7 AM to 4 PM.
Perks of Being Part of Denova:
* Comprehensive low-cost medical, dental, and vision insurance.
* Generous retirement plan with a 4% company match.
* Secure your future with both long and short-term disability options
* Enjoy holiday pay, PTO, and life insurance benefits.
* Protect your future with long and short-term disability options.
* We offer an employee wellness program and fantastic discounts for all Denova team members.
* And there's so much more waiting for you!
Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.
We provide a "whole person" approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.
Front Desk Coordinator
Front Desk Coordinator Job In Tucson, AZ
The Front Desk Coordinator strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties centered around patient care and appointments. The receptionist gives a vital first impression of the practice to patients and outside parties who contact us.
Essential Functions:
Greets all patients, vendors, and employees professionally and courteously.
Assisting patients by giving one-on-one guidance on how to use the Clear Wave Kiosk.
Collect and record designated co-pays, co-insurance, deductibles, and account balances upon patient checkout, issuing appropriate receipts when receiving payments.
Responsible for maintaining, verifying, and updating accurate patient information such as insurance information, patient demographics, and any other pertinent information in the company's EHR system.
Accountable for all incoming phone calls in a prompt and professional manner.
Responsible for ensuring the accuracy and balancing of end-of-day patient payments.
Responsible for patient management including, patient appointments, referrals, medical records requests, appointment reminders, and patient file management.
Maintain a clean, organized, and welcoming reception area.
Primary Duties:
Schedule and reschedule patient appointments in a timely and accurate manner per established provider protocols.
Enter and maintain pertinent patient demographics and insurance information on new and returning patients in the EMR.
Coordinate and accurately complete the referral tracking log to ensure the timeliness of the referral process.
Handle all communications such as
Answering and monitoring the voicemail by triaging patient calls and forwarding them to the proper person when the call is outside the scope of the employee's duties. Ensuring the division's inbox is promptly being monitored and distributed.
Respond to medical records requests for patients and providers while properly applying HIPPA standards.
Create appointment reminders.
Receive and distribute all incoming mail, faxes, and special deliveries.
Maintain the accuracy of outgoing mail.
Assist patients with the entire check-in and check-out process ensuring their visit meets company standards and expectations.
Knowledge, Skills, and Abilities:
Strong knowledge of EHR and Microsoft software.
Knowledge of medical terminology.
Excellent communication and interpersonal skills.
Excellent problem-solving skills.
Ability to speak to patients confidentially and compassionately.
Ability to de-escalate unwanted situations.
Work Environment
May require occasional travel or overtime.
Work is performed in a professional healthcare setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Possible exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.
Physical Demands
Ability to lift and move medical equipment and supplies up to 25 pounds.
Extended periods of standing and walking.
Manual ability for handling and working with office equipment.
Ability to assist and communicate with patients.
Education
Education: High School Diploma or GED required
Preferred Education: Additional Healthcare Administration education/certification.
Experience
Experience: 2 years of experience in a healthcare or clinical office setting.
Preferred experience: Previous experience in an OB/GYN office setting.
Must be fluent in Spanish.
Must have understanding of medical terminology.
Front Office Receptionist
Front Desk Coordinator Job In Tucson, AZ
Front Office Receptionist (No experience required, must have excellent customer service)
Have you dreamed of working in the medical field but weren't sure where to start? Do you want to use your strong interpersonal skills to help others? Are you an organized person who likes working in a team environment? If so, a position as an Front Office Receptionist might be the fit for you.
Join Arizona Eye Consultants to be fully trained to this exciting position and start your new career!
Arizona Eye Consultants was founded in 2001 by Dr. Sean McCafferty. We are Multi-specialty Ophthalmology/Optometry practice which includes eighteen providers. Our specialties include glaucoma, cataract, and pediatrics specialty contact lenses. We have over 100 employees and five locations in Tucson. Travel is required among all locations. We offer a competitive benefits package which include, medical, dental, vision and 401k. We also offer PTO and holiday pay for all full time employees.
We are the largest and fastest-growing Ophthalmology/Optometry practice in Southern Arizona and are looking for hardworking, reliable, and compassionate people to help our community.
Apply now to work with some of the best providers in Tucson, Arizona.
EDUCATION AND EXPERIENCE:
High school diploma; some college preferred.
Experience within a professional environment with a strong customer focus.
ESSENTIAL SKILLS AND ABILITIES:
Strong communication and interpersonal skills.
Empathetic personality with concern for patients' needs.
Strong organization with attention to detail.
Ability to work as a team member.
Demonstrated computer literacy.
Demonstrated ability to learn and apply training.
Front Desk Receptionist
Front Desk Coordinator Job In Tucson, AZ
Job Details UASA East Office - Tucson, AZ Full Time High School Admin - ClericalDescription
Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community.
At
United Urology Group
, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff!
We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
We offer competitive salaries and a great work/life balance:
enjoy your weekends!
UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
United Urology Group
is regarded as the leading urology network in the country. Our Urology Group Affiliates consist of Chesapeake Urology, Arizona Urology- Phoenix & Scottsdale, Arizona Urology - Tucson, Colorado Urology & Tennessee Urology.
Position Summary:
The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Primary Duties & Responsibilities:
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day's appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
Reconcile payment batches at the end of every day and turn them into the Site Manager.
Schedule follow-up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications
Qualifications:
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1 - 2 years of customer service.
Knowledge, Competencies & Skills:
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
Strong communication skills, both verbal & written.
Proficient computer software and database skills.
Comfortable working in a fast-paced environment.
Very comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem-solving.
Ability to type 40 Words Per Minute.
Direct Reports:
N/A.
Travel:
Ability to travel to other sites as necessary.
Physical Requirements for the Job:
Able to sit, stand, and or walk throughout the day.
Intermittently required to stoop, bend, speak, and listen.
Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Equal Opportunity Employer: United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.
The successful candidate(s) for any UUG position will be subject to a pre-employment background check.
Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. Applications for this position are accepted on an ongoing basis until the role is filled. There is no specific application deadline.
Front Receptionist
Front Desk Coordinator Job In Tucson, AZ
MEDICAL RECEPTIONIST At Pima Pain Center, our team members focus on transforming the patient experience and delivering exceptional quality care. Patients choose Pima Pain Center because of our experienced healthcare team and minimally invasive approach to pain management-resulting in cost-effective treatments with less trauma and pain, and a faster recovery time.
As the first and last point of contact, the Front Office Assistant greets patients and visitors at the front desk in a warm and friendly manner. Maintains HIPAA compliance while obtaining necessary information for billing purposes.
Specific duties include, but are not limited to:
• Follows proper procedure to check patient in for the days services
o Obtains and scans patient ID, health insurance card, and updating any and all documents according to policy and procedure
o Ensures intake information has been completed by patient prior to scanning into their electronic medical record.
o Reads 'Alert Notes' or Alert Flags' in the patient chart
• Maintains proper money handling processes.
o Collects patient payments and provides receipts.
o Prepares and balances daily copay log.
o Provides appropriate financial counseling to patients as directed by policy and situation
• Follows proper procedure to check patient out from the days services
o Schedules follow up appointments for office visits, treatments and procedures according to guidelines utilizing EHR system to task and complete Logs at the end of each day.
o Scanning all patient related forms
• Provides communication to patients, vendors and visitors within HIPAA compliance to maintain proper flow.
o Maintains organization of the front desk area and lobby throughout the day
o Handles incoming and interoffice telephone calls and inquires taking complete messages and forwarding calls appropriately
• Assists clinic staff with clerical duties as needed and other duties as assigned
Medical Secretary for Carondelet Western Neuro
Front Desk Coordinator Job In Tucson, AZ
The ideal candidate must be able to work efficiently in a very fast-paced work environment. We are a multi-specialty group of 25 providers. The candidate must be able to multi-task, be patient oriented and be able to prioritize daily responsibilities as well as have excellent communication skills. This very fast-paced environment can be challenging yet rewarding. Candidates must enjoy working in a fast-paced environment.
Responsibilities
Supports physician by screening and sorting phone calls, documents, etc. to maximize physician efficiencies
Schedule appointments, diagnostic studies, surgeries and coordinate necessary authorizations
Coordinate physician's daily schedules
Obtain necessary records, diagnostic studies, etc. for patient appointments
Reschedule patients when emergencies arise
Call patients with appointment reminders
Liaison between provider and patient
Receive incoming phone calls from patients specific to the provider
Answer patient questions patient or communicate with provider details about patient calls and coordinate answers for patient
Qualifications
Excellent communication skills
Exceptional organizational & administrative skills
Exceptional ability to prioritize
Multitasking capabilities
Knowledge of medical terminology
2 years working in a medical office required
#LI-KK1
Operator/Central Scheduler
Front Desk Coordinator Job In Tucson, AZ
Job Details NEUROLOGICAL ASSOCIATES OF TUCSON PC - TUCSON, AZ Full TimeDescription
A nonexempt position responsible for scheduling patient appointments for the physicians, nurse practitioners and physician assistants in accordance with scheduling protocols. Obtains accurate insurance and demographic information from patients to ensure maximum reimbursement. Provides excellent customer service in a timely, accurate, courteous and professional manner.
Essential Job Responsibilities:
1. Answers incoming appointment request phone calls and makes outbound calls to schedule patients. Schedules appointments in a timely manner and in accordance with the appropriate scheduling protocol. Strives to complete the appointment request at the time of the initial phone contact with the patient.
2. Responds to appointment requests received via CNS website.
3. Responds to appointment requests received via Electronic Health Resource (EHR) and incoming faxes.
4. Checks the Centralized Scheduling voice mail system, EHR and incoming faxes throughout the day for messages/referrals.
5. Utilizes scheduling system to match physician/provider availability with patient's preferences in terms of date and time.
6. Obtains accurate insurance and demographic information from patients. Enters and updates patient information in the EHR.
7. Verifies the accuracy of insurance and demographic information every time there is a phone encounter with a patient and updates the EHR as needed.
8. Obtains lab/radiology reports, hospital notes, etc. as needed.
9. Alerts appropriate medical assistant of any special needs the patient may have (e.g., interpretation services).
10. Answers questions and gives information as appropriate.
11. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
12. Communicates to appropriate staff any patient concerns/issues related to scheduling. Consults with the immediate supervisor about any system problems.
13. Uses customer service principles and techniques to deal with patients calmly and pleasantly.
14. Provides operator back up and other clerical support and department duties as necessary and/or assigned.
15. Respects/promotes patient rights; responds appropriately to emergencies; shares problems relating to patients and/or staff with immediate supervisor.
16. Works as a productive member of the team helping co-workers as needed and/or assigned.
17. Performs other duties as assigned.
Qualifications
Education: High school diploma or general equivalency diploma (GED).
Experience: Minimum one year of recent experience in an appointment scheduling position, preferably in a fast paced, medical practice setting, minimum one year of computer experience, preferably in scheduling appointments and/or data entry or any equivalent combination of experience, training and/or education approved by the Operations Manager and/or Human Resources.
Other Requirements: None
Performance Requirements:
Knowledge:
1. Knowledge of health care field and medical office protocols/procedures.
2. Knowledge of HIPAA Privacy and Security rules.
3. Knowledge of information that must be conveyed to patients and families.
Skills:
1. Skill in tact and diplomacy in interpersonal interactions.
2. Skill in dealing diplomatically with the public under stressful conditions.
3. Skill in understanding patient education needs by effectively sharing information with patients and families.
Abilities:
1. Ability to work in a team based environment that places patient satisfaction as the primary focus for measuring success.
2. Ability to learn and retain information regarding patient scheduling procedures.
3. Ability to multitask and handle various priorities in a flexible, rapidly changing environment.
4. Ability to effectively articulate information and respond to questions.
5. Ability to relate to and work well with a diverse community population.
6. Ability to work under pressure.
7. Ability to work cooperatively with other department staff.
8. Ability to project a pleasant and professional image.
9. Ability to identify problems and recommend solutions.
10. Ability to plan, prioritize, and complete delegated tasks in an appropriate timeframe.
11. Ability to demonstrate compassion and caring in dealing with others.
Equipment Operated: Standard office equipment with emphasis on computer hardware and software as well as telephone.
Work Environment: Well-lit, well-ventilated, adequate space.
Mental/Physical Requirements: Mostly sedentary with some standing, walking and reaching. Periodic stress from handling many calls and patient requests.
Front Office Assistant
Front Desk Coordinator Job In Tucson, AZ
Title: Front Office Assistant Location: 7483 East Tanque Verde Rd. Tucson, AZ & 2560 East Fort Lowell Road, Tucson, AZ (2 Clinic Locations)
Schedule: Weekdays, Part Time
Practice Setting: Private Outpatient Practice
Compensation: $16-$20/hour plus benefits
About Us:
Since 1999, we have been a family of forward-thinking physical therapy clinics in California, Arizona, and North Carolina with a shared belief that moving with purpose leads to a happier and healthier life--We believe the most important thing about life is how we move through it.
Employee-Owned Company
Recipient of the American Physical Therapy Association's Jayne L. Snyder Private Practice of the Year Award
Also, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Job Summary:
Fast paced position with multiple moving parts that consistently overlap and include answering multiple phone lines to schedule patient appointments, greet patients upon entry to the clinic, schedule and check in new patients as well as access multiple platforms that aid in the check in process, run reports that assist in schedule management to ensure each providers schedule meets expectations, and monitor fax/email consistently and complete corresponding tasks within received communication.
Tasks:
Answer multiple phone lines to schedule patient appointments
Greet patients upon entry to the clinic
Distribute/explain/review all new patient information
Manage scheduling of staff and ensure staff completes tasks
Process incoming and outgoing mail, email and faxes
Obtain and monitor patient referrals and visits
Responsible for maintaining optimal patient flow
Computer literate in Microsoft office suite, Google mail, EMR system experience, type minimum of 40WPM
Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
Assist directors and management with miscellaneous tasks and projects
Maintain HIPAA compliance at all times
Run reports to assist in schedule management
Be able to lift 25-50 pounds
Additional tasks as may be required from time to time
Benefits (full-time):
Profit Sharing: A team profit sharing plan in which the organization contributes dollars into individual team member accounts based on the success of the practice. Once eligible, you are automatically enrolled.
Employee Stock We are 100% employee-owned! The employees of Movement for Life own all of the shares in our company. Eligible employees receive shares in the company at no cost to the employee and you are automatically enrolled.
401(k) You have the option to open a 401(k) account and contribute pre-tax dollars via payroll deduction and have a broad range of investment choices.
Sick Time Off
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
movementforlife.com
Medical Front Office Admin
Front Desk Coordinator Job In Tucson, AZ
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Daily Responsibilities:
Answering phones
Insurance verification and authorization
Billing insurance companies for payment
Posting payments
Updating patient accounts and medical records
Collecting coinsurance and deductible payments from patients
Hours for this Position:
Monday-Friday 8am-5pm
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Pay Rate:
$12-$13/HR
Qualifications
Must have insurance knowledge in order to file claims and collect deductibles/coinsurance payments
Additional Information
Interested in hearing more about this great opportunity? Please click Apply or call Sarah Lyle at 407-478-0332 Ext. 119
Behavioral Health Front Desk
Front Desk Coordinator Job In Tucson, AZ
Requirements
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• Bachelor's degree in psychology, social work, sociology, or related field (Preferred*)
*Direct work experience in similar fields may be substituted for schooling requirement on a discretionary basis.
With professional reference verifications completed by HR & Entune BH Leadership Team.
• Bilingual in Spanish (Preferred)
• Current CPR, AED, First Aid certification (Required)
• 3-years Medical Front Desk experience (Highly Preferred)
• Knowledge of Microsoft Software especially 365 platform
• Experience with electronic health records (EHR)
• Strong organizational skills and communication skills
• Knowledge of integrated healthcare delivery models (preferred)
Starting Pay at $17.50; Depending on experience
Work Schedule: Full Time, Monday - Friday, Day shift
Benefits start after 30-days
Health benefits include: Medical, Dental, Vision, Life + AD&D, Long / Short Term disability, EAP, HI, CI, Acc)
Paid time off after 30-days (PTO, Sick leave)
Paid Holidays with no waiting period
ADDITIONAL NOTES
s are not intended, and should not be construed, to be exhaustive lists of all responsibilities,
skills and efforts. In addition, all offers are at-will employment and job descriptions are not intended to form
contractual relationships between the employee and the agency. Rather, they are intended to be accurate
reflections of the primary essential functions and demonstrate a business need for the position.
Salary Description 17.50
PM Front Desk Agent (Full Time)
Front Desk Coordinator Job In Tucson, AZ
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Property Details
Located less than five miles from the University of Arizona's main campus, Homewood Suites by Hilton Tucson/St. Philip's Plaza University places travelers near sporting events and cultural attractions. This extended-stay hotel in Tucson, Arizona is set in the beautiful St. Philip's Plaza in the Catalina foothills, with shopping and dining just steps away, including a weekend Farmer's Market, Southern Arizona's largest market devoted to locally grown products.
Guests will feel at home in a spacious suite at this Tucson, AZ, hotel with complimentary internet access, separate living and dining areas, and a kitchen complete with a fridge, dishwasher, microwave and two-burner stove. They can energize in one of our two fitness centers, refresh in the pool or whirlpool, or relax on the spacious pool deck.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Front Desk Agent
Front Desk Coordinator Job In Tucson, AZ
The Guest Service Representative will perform a range of duties in a professional, courteous, and efficient manner, with a primary focus on guest check-in and check-out procedures. These responsibilities are designed to ensure a seamless guest experience, contributing to overall satisfaction while maintaining operational effectiveness. Duties may extend beyond the check-in and check-out process, encompassing additional tasks that support the smooth functioning of the guest services department.
Responsibilities
Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. • Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
Take the initiative to greet guests in a friendly and warm manner.
If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests
Education and Experience
HS Diploma or equivalent
Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Front Desk Agent
Front Desk Coordinator Job In Tucson, AZ
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Front Office - Urgent Care
Front Desk Coordinator Job In Oro Valley, AZ
This is a Full Time, Varied Shift, Front Office position supporting our Oracle Urgent Care.
+ Shift Differential for Night/Evening Shifts!
Provides non-clinical support services to an outpatient clinic including greeting, instructing and directing patients and visitors upon entry into the clinic. Provides a variety of scheduling, insurance, billing and office support administrative tasks. Serves as a liaison between patients and medical support staff.
Position Qualifications/Minimum Requirements
Education: Required: High School diploma/GED or equivalent experience
Experience: Required: One (1) year experience in health related field or graduate of a Medical Administrative Assistant (MAA)
Preferred: Knowledge of insurance plan eligibility processes; experience dealing with customers face to face or by phone
Northwest Medical Center (NMC) is a 287-bed hospital, seven urgent care facilities, a freestanding emergency center, Northwest Transitions Inpatient Rehabilitation, Women's Center, and a large physician group, we offer you a variety of settings in which to work. Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees. NMCprovides a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, NMC is a great place to work.Accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor - priority referral Protected Veterans requested.
Front Desk Receptionist
Front Desk Coordinator Job In Oro Valley, AZ
The Front Desk Receptionist welcomes patients and visitors by greeting each person with a smile, in person or on the telephone; deeply understands insurance requirements; and is comfortable having financial conversations with patients. The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
Essential Job Responsibilities:
Maintains patient accounts by obtaining, recording, and updating personal and financial information for accurate and timely billing.
Optimizes patients' satisfaction by clearly communicating insurance benefits and expected time of service payments.
Manages clinic flow by notifying providers of patients' arrival; reviewing service delivery compared to schedule; and reminding providers of service delays.
Maintains business office inventory and equipment.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Perform audits on physician schedules to capture and correct any scheduling discrepancies.
The above duties and responsibilities are a partial list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended anytime.
Knowledge, Skills and Abilities Requirements
Detail-oriented, professional attitude, reliable
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support needs
Able to communicate effectively in English, both verbally and in writing
Mathematical and/or analytical ability for basic to intermediate problem solving
Basic to intermediate computer operation
Proficiency with Microsoft Excel, Word, and Outlook
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines