Welcome Desk Administrator (Part-Time)
Front Desk Coordinator Job In Minnetonka, MN
As the Welcome Desk Administrator (part-time), you will be the heart of our front desk-creating a warm, welcoming, and positive first impression while managing daily operations. You will greet and assist employees, tenants, guests, and visitors by directing communications, coordinating building services, and helping maintain a safe and organized workplace. You will team up with a full-time colleague to create a welcoming, positive, and safe environment, supporting our company vision of enriching lives daily.
Essential Functions:
Front Desk Management
Create a positive and welcoming first impression for employees, tenants, guests, and visitors.
Maintain a neat, clean, and organized reception and lobby area.
Communication Management
Answer and direct incoming calls to the appropriate KTI personnel, customer service, or voicemail.
Greet and announce visitors, directing them to the correct departments or individuals.
Ensure visitor logs are maintained consistently and accurately.
Building Coordination
Perform end-of-day cleanup and organization duties.
Receive small deliveries and packages for building tenants.
Maintain conference rooms by restocking supplies and ensuring cleanliness.
Submit maintenance requests as needed.
Building Security
Follow security procedures when admitting guests and visitors.
Issue and track temporary KTI security badges as needed.
Additional Responsibilities
Perform other duties as assigned.
Job Qualifications:
High school diploma or equivalent; associate degree preferred.
A minimum of three years of relevant work experience.
Basic knowledge of Microsoft Office Suite.
Excellent verbal and written communication skills.
Servant leader with the ability to interact professionally.
Friendly, patient, and can anticipate the needs of others.
Ability to multitask with accuracy while maintaining a professional and engaging demeanor.
Dependable, accountable, and responsible.
Ability to exercise independent judgment and maintain confidentiality.
Strong commitment to company values, including Integrity, Excellence, People Chemistry, the Golden Rule, Courage, and Servant-Leadership.
This position requires periodic bending, lifting, and cleaning as part of daily tasks. Candidates must be able to lift and move objects up to 15 pounds, perform repetitive motions, and maintain a clean and organized work environment.
Must be available to work in-office Monday through Friday, from 12:30 PM to 5:00 PM, with occasional flexibility for additional hour
Front Desk Administrator
Front Desk Coordinator Job In Saint Paul, MN
Front Desk Administrative Position Available. We are a wealth management firm located in Oakdale, MN. We are looking for someone who is energetic and professional to support various functions of the office. This position requires strong computer and technology skills including but not limited to, Microsoft Outlook, Excel & Word as well as general understanding of technology. Strict attention to detail, ability to adapt to urgent client needs and strong communication skills needed. Sample of duties include: answering phones, maintaining databases, client event planning, forms management, scanning, client follow-up and help with marketing and social media. Knowledge of the financial industry is not required, but preferred.
General hours are 8:30am - 5pm Monday through Friday.
Receptionist
Front Desk Coordinator Job In New Hope, MN
The main function of the receptionist is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions. Job Responsibilities:
Greets and directs visitors.
Provides information and answers the telephone or console switchboard.
Receives and sends packages via couriers.
Maintains visitor log and/or call record, provides security passes/badges, typing, filing or other simple clerical functions.
Maintains boardroom schedule and equipment.
Provide other administrative support as required: typing, filing, photocopying, binding books, and preparing mailers.
Skills:
Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.
Ability to work independently and manage one's time.
Ability to keep information organized and confidential.
Previous experience with computer applications, such as MS Word, Excel and PowerPoint.
Education/Experience:
High school diploma or equivalent required.
10+ year's experience required.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Workforce Management Scheduler
Front Desk Coordinator Job In Shakopee, MN
WAGE: $17 / hour
Coordinate associate schedules, to make sure the right associates are in the right places at the right times.
Responsibilities:
Coordinate associates' schedules and shift assignments.
Communicate schedule changes and updates to employees.
Monitor attendance and address scheduling conflicts.
Maintain accurate records and report associate call-offs.
Collaborate with department managers to meet operational needs.
Qualifications:
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency with scheduling software
Attention to detail and accuracy
Ability to handle confidential information discreetly
Reliable and punctual
Availability to work flexible hours, including weekends and holidays
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Legal Coordinator
Front Desk Coordinator Job In Minneapolis, MN
We have a great opportunity for a motivated and successful legal support professional! As Franchise Legal Coordinator with Winmark, you will be in an environment that supports your ongoing growth and development, and gives you the opportunity to support a growing and successful franchise organization with a broad-spectrum of franchise and compliance administrative responsibilities.
In this collaborative role you will prepare, send, monitor and maintain records related to franchise and state/province compliance matters, inclusive of agreements and renewals, and provide compliance reporting. You will leverage your organizational skills and strong attention to detail, and be a collaborative partner with our Franchise Development, Legal and Operations teams to assist in documentation and communication. A successful candidate must be able to work effective independently, and willing to be a team player that can flex to business needs. This position reports to the Director of Legal Operations.
Winmark Corporation is a premier, nationally recognized franchisor of over 1,300 resale retail stores in North America, including Once Upon A Child , Plato's Closet , Play It Again Sports , Music Go Round and Style Encore .
Primary qualifications include:
Bachelor's degree Business, or related field, or comparable work experience.
2-4 years' experience in an administrative support role, with preferred experience in a legal and/or contract management support role.
Proficiency in Microsoft Word and Excel or comparable programs.
Excellent oral and written communication skills required with strong phone presence. Must display a high degree of professionalism, tact, confidentiality and diplomacy.
Strong organizational and time management skills required with attention to detail being of crucial importance. Must be able to handle multiple priorities in a fast-paced environment.
Positive attitude, great customer service skills and collaborative approach.
Paralegal certificate desirable, and/or experience or knowledge of franchising desirable, but not required.
This is an onsite position at Winmark's Plymouth, Minnesota location. Annual salary is $45,000 - $60,000 DOQ, plus discretionary profit-sharing and great benefits package.
At Winmark Corporation you will work in collaboration with others who are passionate about cultivating strong relationships and those who want to make a positive influence on communities, while making a sustainable impact on the world. At Winmark you will discover what it's like to work for a company where taking care of our people is genuinely a top priority - where we seek out those looking for a career, not just a job, and we offer exceptional benefits.
In exchange for your talent, Winmark offers rich health and welfare benefits such as a low premium, low deductible health plan, dental insurance, company-paid life and short-term disability insurance, generous paid time off, profit sharing, 401(k) retirement plan, and more. Open doors, relationships and taking care of our people are essentials of the Winmark culture. If you're looking to surround yourself by people that help you become your best you, then let's connect!
Front Desk Receptionist
Front Desk Coordinator Job In Saint Paul, MN
Thompson Coe is seeking a Part-time Receptionist in our Saint Paul, Minnesota office. This is a great opportunity for a proactive self-starter with strong organizational skills and attention to detail. The position is requiring 20 hours per week, working 10:00am to 2:00pm 5 days per week in the office.
General Summary:
Under general supervision by the Office Administrative Partner, the Receptionist is responsible for ensuring that the office operates efficiently by assisting office services, assisting with facility maintenance, client care, and a wide variety of general administrative and support tasks for all personnel and attorneys, as well as receiving clients and visitors in person and on the phone.
Essential Duties and Responsibilities:
Essential job responsibilities include, but may not be limited to the following, and duties may be expanded as business needs evolve:
Answer all incoming phone calls, receive clients and visitors in the office and ensure all visitors and callers receive exceptional service;
Book events and meetings using the Rendezvous booking system;
Order food for meetings and events and assist with food set up;
Provide monthly reports on food orders which include costs, number of attendees and meeting and/or event information;
Maintain general office cleanliness, organization and sanitation of all common areas;
Assist office services, if needed, to help clean the conference rooms;
Work with office services and the office administrator on any building maintenance issues on an as needed basis;
Act as a client concierge and ensure a stellar client experience, including handling client relation activities and planning client appreciation initiatives;
Ensure smooth office operations by acting as primary contact for employees for all office and facilities related inquiries and handling or directing inquiries as appropriate;
Provide clerical and administrative support to attorneys, timekeepers, legal secretaries, records department, office services, and office administrator as needed;
Interacts congenially with clients, attorneys, paralegals, secretaries, all other staff and other representatives in and outside of the Firm.
Job Requirements:
Ability to adhere to a schedule of 10:00 - 2:00 Monday through Friday;
2+ years' experience in a receptionist, administrative, client services or related capacity;
Event planning experience is a plus;
Superb interpersonal skills, including a positive attitude, client-first mindset and ability to work in a collaborative, fast-paced environment;
Excellent communication skills, including the ability to effectively communicate verbally and in writing with clients and personnel at all levels;
High attention to detail and pride in accuracy of completed work;
Must demonstrate a high level of trustworthiness, integrity and professional discretion;
Ability to think independently and possess good judgement;
Ability to recognize and resolve problems efficiently, independently or in a team setting;
Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel;
Knowledge of Rendezvous booking software is a plus (or a similar program);
Valid authorization to work in the U.S.
Medical Receptionist
Front Desk Coordinator Job In Saint Louis Park, MN
Park Nicollet is looking to hire a Medical Receptionist to join our Oncology team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The Medical Receptionist III position provides exceptional customer service functions in a personable and professional manner. These functions include patient registration, insurance verification, complex cancer treatment scheduling and coordinated appointments across numerous departments. Must be able to think critically and ask questions as appropriate. This role facilitates communication between staff, providers, and other departments. Manages many activities impacting patient care. Performs other related duties as assigned.
This position may be responsible for Call Center and/or Front Desk duties.
Call Center staff are primarily responsible for rapidly and accurately answering and responding to incoming telephone calls.
Front Desk staff are primarily responsible for providing support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.
Both Call Center and Front Desk staff will maintain patient confidentiality to protect patient rights.
Furthermore, employees will provide excellent customer service, complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.
Work Schedule:
8:30am-5:00pm M-F, Occasional weekends & holidays
Required Qualifications:
* High School education or equivalent required
* Must have strong verbal and written communication, human relations sensitivity and customer service skills, listening and telephone etiquette skills.
* Accurate computer/keyboarding skills required.
Preferred Qualifications:
* 6 months related experience
* Previous medical office experience and/or medical terminology strongly preferred.
* Ability to effectively field questions from patients, family, providers, and staff.
* Ability to prioritize multiple tasks in a fast-paced environment.
* Familiarity with computerized patient information systems, fax, printer, copy machine, electronic communication systems, and other office machines.
* Excellent time management and prioritization skills.
* Strong organizational skills and ability to function independently.
* Knowledge of HIPAA guidelines and medical terminology.
* Effective written and oral communication skills.
* Ability to perform scheduling for clinic, infusion, and various other appointments.
* Ability to perform advanced, complex scheduling for infusion.
* Ability to perform computer functions.
* Knowledge of medical terminology.
* Knowledge of telephone, paging system, and other communication systems.
* Ability to establish and maintain effective working relationships with other staff, patients, and visitors.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Patient Coordinator - West Metro Float
Front Desk Coordinator Job In Maple Grove, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
Under direct supervision of the Practice Development Manager, the Patient Coordinator will be responsible for managing the clinical support coordination of the patient's care. Primary responsibility for scheduling follow up appointments, surgery coordination and scheduling, communication across care teams and other Summit departments. Provides other non-clinical activities, in support of patient care, as directed by the physician and/or other provider/clinician.
This is a full-time Patient Coordinator position, providing primary support for the West Metro Summit locations. Scheduled day hours are 8:00 AM to 4:30 PM (*hours may vary based on team and/or clinic needs). Primary locations for this position will be our Plymouth, Eden Prairie, Minnetonka and Maple Grove campuses, with flexibility to float to other locations as needed. This position may also involve coverage at Summit outreach sites, as applicable.
This position is eligible for a $3,000 Sign-on bonus.
Typical job duties include can include the following:
* Responsible for answering and responding to patient phone calls, manage team voicemail and email, and appropriately triage patient phone calls, on a daily basis and as appropriate.
* Manage one or more Physician's daily schedules, clinic and surgery schedules. Responsible for scheduling and logistics for urgent need patients.
* Responsible to support coordination of patient care between team members, other service line teams and/or other Summit departments.
* Communicate information from Physicians and other care providers to patients and other staff, in support of patient care.
* Maintain and complete worklist, in coordination with other identified care team members. Accurately enter physician's orders in to electronic medical record.
* At direction of physician or other care providers, may complete standard (non-complex) patient forms such as FMLA, Short Term Disability, Workers Compensation, and other designated requests. As directed, provide patients with information packet and/or documents in accordance with physician protocols.
* Acts as immediate back-up to other teams, including within own service line or to other service line teams, as assigned. Assist with voicemail, email and task lists as needed.
* May be responsible for rooming of patients and initiating visit for physician and other providers/clinicians, as directed.
* Performs other duties as assigned
Summit's hiring range for this position is $20.78 to $25.98 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Front Desk Coordinator - Maple Grove, MN
Front Desk Coordinator Job In Maple Grove, MN
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $18/hr-$20/hr + BONUS POTENTIAL
Wednesdays 10a-7pm
What we are looking for in YOU and YOUR skillset!
* Possess a winning attitude!
* Driven to climb the company ladder!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Front Desk Receptionist
Front Desk Coordinator Job In Plymouth, MN
About us
African American Child Wellness Institute is a small business in Minneapolis, MN. We are professional, agile and engaging.
Our work environment includes:
Modern office setting
On-the-job training
Safe work environment
Modern office setting
Job Summary:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support.
Duties:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls using a multi-line phone system
- Manage calendars and appointments
- Perform data entry, proofreading, and typing tasks accurately
- Assist with office tasks such as filing, scanning, and organizing documents
- Maintain cleanliness and organization of the front desk area
Skills:
- Proficient in Microsoft Office 365, Google Suite applications
- Strong organizational skills with attention to detail
- Excellent phone etiquette and communication skills
- Previous experience as a medical receptionist is a plus
- Ability to handle multiple tasks efficiently and prioritize workload
Join our team as a Front Desk Receptionist to contribute to our welcoming environment and ensure smooth office operations.
Job Type: Full-time
Pay: $50,131.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Receptionist- Dillman Clinic & Lab
Front Desk Coordinator Job In Lakeville, MN
Medical Receptionist
Work Schedule: Monday-Friday: 8:00 AM - 5:00 PM
At Dillman Clinic & Lab, we pride ourselves on our outstanding reputation for delivering high-quality patient care. Our clinic consistently receives stellar reviews, thanks to our unwavering commitment to excellence and our team of dedicated professionals. We believe in providing an environment where healthcare providers experience job satisfaction and autonomy, empowering them to make a real difference in the lives of our patients.
Our focus on quality care is exemplified by our leadership, which includes a double-boarded Internal Medicine/Pediatrics physician who brings a wealth of knowledge and expertise to our practice. This ensures that our patients receive comprehensive, top-tier care across all age groups. We also boast a moderate complexity lab on-site to ensure timely lab results while the patient is still in clinic and can have a meaningful conversation with the medical staff during their appointment.
Patient Reception and Greeting:
Greet all patients and visitors warmly as they enter the clinic, ensuring a welcoming and comfortable environment.
Check-in patients upon arrival, confirming personal information, appointment details, and insurance coverage.
Provide patients with necessary forms, including patient intake forms, consent forms, and insurance paperwork, as needed.
Assist patients with completing forms accurately, ensuring that all required information is provided.
Appointment Scheduling and Coordination:
Answer phones and manage incoming calls with professionalism, directing calls to the appropriate staff members when necessary.
Schedule new and follow-up appointments, ensuring that appointments are made in accordance with doctor availability and patient preferences.
Confirm patient appointments in advance, including reminders via phone, text, or email.
Reschedule or cancel appointments as needed, ensuring proper documentation and communication with patients.
Assist patients in coordinating follow-up care or specialist referrals by scheduling subsequent appointments with appropriate healthcare providers.
Insurance Verification and Billing Support:
Verify and update patient insurance information, ensuring accuracy before appointments and processing claims efficiently.
Assist patients in understanding their insurance coverage, co-pays, and payment responsibilities.
Process co-pays and manage the collection of patient payments, including cash, credit/debit cards, and insurance billing.
Manage patient billing inquiries and direct any billing disputes or complex concerns to the billing department or office manager.
Maintain a secure and organized system for billing and payment records, ensuring patient confidentiality in compliance with HIPAA regulations.
Patient Records Management:
Enter patient information into the electronic health record (EHR) system accurately and efficiently.
Update and maintain patient files, including personal details, medical history, insurance information, and appointment history.
Ensure proper handling of sensitive medical data and documentation in accordance with HIPAA guidelines.
File and retrieve medical charts and records, ensuring they are readily accessible for providers.
Patient Communication:
Respond promptly to patient inquiries, both in-person and via phone or email, providing accurate information or referring them to the appropriate clinical staff as needed.
Address patient concerns with professionalism and empathy, ensuring a positive patient experience.
Assist in conveying messages between patients and healthcare providers, ensuring clear communication.
Assist patients with obtaining test results, prescription refills, or clarification on medical instructions as directed by healthcare providers.
Front Office Organization:
Maintain an organized and clean reception area, ensuring that the waiting room is neat and welcoming at all times.
Monitor the waiting room for patient flow, ensuring that patients are seen on time and making adjustments as needed in coordination with clinical staff.
Keep track of patient wait times and ensure that patients are informed of any delays.
Prepare and maintain office supplies, including patient forms, brochures, and educational materials.
Support for Clinical and Administrative Staff:
Assist medical staff with patient flow and documentation, ensuring that patients are prepared for their appointments.
Coordinate with clinical team members to ensure smooth transitions for patients from the front desk to exam rooms.
Work with the office manager to ensure smooth daily operations and assist with additional administrative tasks as needed.
Help with the coordination of special clinic events or campaigns, such as flu shot clinics, health screenings, and community outreach programs.
Compliance and Confidentiality:
Ensure compliance with clinic policies, HIPAA regulations, and other relevant privacy laws regarding patient information.
Safeguard sensitive medical and financial information, ensuring that all records are kept secure and confidential.
Participate in ongoing training regarding privacy policies and medical office procedures to maintain compliance with regulations.
Handling Administrative Tasks:
Assist in managing clinic inventory by keeping track of office supplies and medical forms, ordering replacements as needed.
Organize and manage incoming and outgoing mail, faxes, and emails, ensuring that communications are handled appropriately.
Help with the preparation of reports, documents, and correspondence as requested by management or clinical staff.
Perform miscellaneous administrative duties such as filing, data entry, and document scanning as required.
Team Collaboration:
Work closely with medical staff, including doctors, nurses, and medical assistants, to ensure smooth patient flow and effective communication.
Assist with training and mentoring new front desk staff or medical assistants.
Participate in team meetings and collaborate on improving office efficiency, patient satisfaction, and clinic procedures.
Front Desk Coordinator I
Front Desk Coordinator Job In Eagan, MN
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Verifies insurance information
* Notifies clinicians of patient arrival and readiness
* Makes appointments for returning patients as necessary
* Prints/reprints appointment reminders and school/work excuses
* May make changes to the patient schedule as necessary
* Coordinates payment arrangements or account resolution
* Receives, stores, and delivers shipments and mail
* Takes payments and posts to account
* Updates charts and patient information
* Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
* Ability to communicate effectively verbally and in writing
* Ability to listen and understand information verbally and in writing
Prerequisites for success:
* Basic knowledge of Microsoft Office
* Ability build rapport with patients
* Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
Pay Range: $22.00 - $26.00
This is the perfect opportunity to grow with an expanding organization! Apply today!
Front Office Receptionist
Front Desk Coordinator Job In Crystal, MN
Full-time Description
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.
Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!
Job Type: Full Time
Job Summary:
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (EMR).
Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
Prepares necessary patient paperwork prior to patient's appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment.
Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR).
Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures, and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner.
Other duties as assigned by Practice Manager or Area Practice Manager.
Minimum Qualifications:
High School Diploma required; Associates Degree preferred
1 year customer service experience in health care office preferred
Benefits of Joining QualDerm Partners
Competitive Pay
Medical, dental, and vision
401(k) - 100% for the first 3% of contribution and 50% for the next 2% of contribution
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating holidays
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
Summer Program Front Desk Coordinator
Front Desk Coordinator Job In Minneapolis, MN
Minnehaha Academy is a PreK - 12
th
grade Christian school and a mission of the Northwest Conference of the Evangelical Covenant Church of America.
Our mission is to provide a high quality education integrating the Christian faith and learning.
Minnehaha Academy Summer Programming is seeking a Summer Front Desk Coordinator for our 4200 West River Parkway location for the eight weeks of summer camp.
Position Dates: June 9 - August 1, 2025.
(Please note that there will be no camp on June 19 and July 4)
Hours: 3:00 - 6:00 pm, Monday through Friday.
Salary Range: $16.00 - $18.00 per hour.
Primary Responsibilities:
Ensure compliance with all safety and security protocols.
First point of contact for incoming visitors to the building.
Monitor parent pick-up and communicate with summer extended day staff.
Maintain check-out rosters.
Qualifications:
Must be 18 years old.
Receptionist and/or front door security experience.
Dependable.
Strong communication and customer service skills.
Experience working with school-age students, as well as adults.
Comfortable directing people to activities, as well as ensuring all individuals leave the building before closing.
Supportive of the mission of Minnehaha Academy.
Position reports to:
Carman Coffman-Johnson, Director of Summer Programming
*****************************************
To learn more about Minnehaha Academy and apply online, visit our website at *************************
Minnehaha Academy is an EEO/AA employer
Front Desk Receptionist
Front Desk Coordinator Job In Edina, MN
Benefits/Perks
Competitive salary
Great work-life balance
Paid time off
Medical/Dental Benefits
Simple IRA (after one year)
Short & Long term disability
Life Insurance
Ongoing training
Employee Discount
1 Full-time Front Desk Receptionist positions open (32-40 hours with benefits)
Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 5 chiropractors, 3 Physical Therapist, and 2 PTAs and 2 Massage Therapists in two locations, Edina and St. Paul.
***********************
Hours & Location:
Tuesday-Friday evenings until 7:30pm and Saturdays 7:30am - 1:15pm
6550 York Avenue S., Suite 600, Edina, MN 55435
Our ideal candidate is:
Passionate about healthy living
Strives for excellence; goes above and beyond to provide the BEST care for our patients
Works well as a team by collaborating, sharing ideas and encouraging each other
Excellent communication skills
Medical experience is a plus
We use Apple computers: iPad, Pages, Numbers, Microsoft Teams
Medical software: Jane
The responsibilities for this position are:
Greeting patients
Collecting copays and balances
Preparing paperwork for upcoming appointments
Communication with patients and doctors
Verifying insurance benefits
Complete prior authorizations/referrals
Answer multi-line phone and scheduling for two locations
Explains Insurance benefits to the patients
Optimizing provider schedules and patient satisfaction with efficient scheduling
We are looking forward to receiving your application. Thank you.
Compensation: $16.44 - $22.25 per hour
CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic).
WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as:
Back & Neck pain - injury
Disc Degeneration - Bulging - Herniations
Extremity Joint Pain
Arthritis - Degenerative Joint Disease
Fibromyalgia
Chronic Pain Syndromes
Tendonitis - Bursitis
Spinal Degeneration
Sciatica & Arm Pain, Numbness & Tingling
Headaches - Migraines & Tensions
Vertigo
Carpal Tunnel Syndrome
Whiplash
Sports Injuries
Neck Pain
Car Accident Injuries
Frozen Shoulder
Hip Pain - Bursitis
Muscle Strains, Pulled Hamstrings
Sprained Ankles
Rotator Cuff Tendonitis and Tears
Tennis Elbow
And many other Orthopedic conditions, injuries.
Medical Receptionist - .75 FTE
Front Desk Coordinator Job In Maple Grove, MN
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Patient Services Coordinator - On-Site Flex
Front Desk Coordinator Job In Minneapolis, MN
We are seeking a dynamic, adaptable patient services coordinator (PSC) to join our flexible workforce team and be part of M Health Fairview Rehabilitation Services! This is an exciting opportunity to serve patients across 25 different rehab clinics across the twin cities.
The PSC is responsible for scheduling and re-scheduling patients and may serve as the primary receptionist for the department/program. This role creates the "first impression" with guests (patients or visitors) through the check-in/out process and scheduling process. This position interacts closely with patients and the multidisciplinary team in a highly organized and professional manner. Ensures the outstanding patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful, and empathetic manner. The PSC also performs a variety of clerical functions.
+ FTE 1.0, authorized for 80 hours per pay period.
+ Schedule: Monday - Friday with variable hours 6:30am - 6:00pm.
+ Travel to 25 sites in the metro! As far north as Elk River and as far south as Lakeville.
+ Full benefits such as medical, HSA, dental insurance, vision insurance, 403b, PTO, Shift Differentials, health & wellbeing resources, paid for continuing education credits, and more!
M Health Fairview Rehabilitation offers a broad range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.
As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers continuing education courses per year at no cost to employees.
**Complete scheduling functions**
Demonstrates excellent customer service skills
Produces efficient and accurate schedules and associated reports
Records and updates schedule changes accurately, communicating changes to all involved staff
Seeks out solution to time conflicts directly through parties involved and other available resources
Scans pertinent documents into the patient record
Informs patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling
**Complete clerical and reception duties**
Answers, screens, and responds to telephones calls
Reviews and routes scans, faxes, inter-departmental or postal service mail
Takes and leaves concise messages for patients and responds as requested
Makes new patient packets
Pulling and tallying data
Word processing
Report development
**Develop and implement office/department procedures to maintain systems and records**
Order supplies and monitors par levels for the department
Locates and orders repairs and service requests
Maintains databases, files and records on a regular basis according to established procedure
Completes the Medicare and Medical Assistance certification, as applicable
**Checking in patients**
Facilitate all vital paperwork
Acquire all necessary patient consent and delivers privacy and bill of rights information
Capture patient demographic
Acquire necessary signatures
Ensuring waiting room and front desk appearance is professional and clean
**Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served**
Partner with patient care giver in care/decision making
Communicate in a respective manner
Ensure a safe, secure environment
Individualizes plan of care to meet patient needs
Modifies clinical interventions based on population served
Provides patient education based on as assessment of learning needs of patient/care giver
**Preferred**
Vocational/Technical training and/or Associate's degree
1+ years' experience as a scheduler/administrative assistant in a healthcare setting
**Benefit Overview**
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
**Compensation Disclaimer**
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.
**EEO Statement**
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Front Desk / Receptionist
Front Desk Coordinator Job In Robbinsdale, MN
MN Urology is currently seeking a full time Front Desk/Receptionist in Robbinsdale, MN Monday-Friday Regular Daytime Hours, No Evenings, No Weekends, No Holidays! Minnesota Urology is the largest independent urologic specialty practice in the state of Minnesota and was formed as an integration of Minnesota's two most respected independent urology practices; Minnesota Urology and Urology Associates. Our providers are devoted to a singular vision to deliver optimal and compassionate specialty care. Our success and recognition as a national leader in the practice of urology is a direct result of the collective work of dedicated staff members and physicians.
Primary Objective
Responsible for efficiently and compassionately checking-in and registering patients for appointments with the clinic including coordinating patient flow, distributing incoming calls, locating and requesting records for patient appointments and providing additional support as need.
RESPONSIBILITIES:
* Answer and direct clinic front desk multi-line telephone system routing calls to appropriate personnel.
* Effectively and efficiently coordinate the patient check-in/registration process including checking and verifying insurance information, referrals, insurance eligibility, current demographics, collecting co-pays and accurately entering appropriate information in Athena.
* Assist in the preparation of the patient medical records to ensure adequate records are available for patient appointments.
* Maintain cleanliness and professional appearance of reception area.
* Assist patients with needs while in reception area (ie. refreshments).
* Follow standard clinic supply protocol.
* Complete daily deposit including balancing and forwarding to the Business Services Department.
Qualifications
* High school Diploma or GED
* Clinic experience strongly preferred
* Minimum one year front desk experience
* Experience with scheduling appointments
* Background in handling insurance is a plus
Benefits
* Comprehensive benefits package for full time employees
* Medical, Dental, Vision, Company Paid STD, LTD & Life Insurance, and much more
* Opportunities for career advancement
* 401k plan with employer contribution
* Uniform allowance
* Free Parking
* Paid time off, Floating Holidays, Paid Holidays
Minnesota Urology P.A. is an equal opportunity employer.
Patient Service Coordinator Ambulatory II - FOH, Psychology and CAPS
Front Desk Coordinator Job In Minneapolis, MN
Patient Service Coordinator Ambulatory II - FOH, Psychology and CAPS (250235) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARYWe are currently seeking a PSC Ambulatory II-FOH to join our Psychology and CAPS team. This full-time role will primarily work on-site (Days, M- F).
Purpose of this Position: The purpose of this position is to provide clerical support for specific clinical areas to serve patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals. This is a high patient volume, multi-tasking position, with afternoon, evening and weekend hours.
RESPONSIBILITIES:
All duties as defined in Patient Service Coordinator Ambulatory I role
Lead and support change and process improvement initiatives for the Front of House team
Work with leadership to uphold standard process workflows and provide feedback as needed
Assists with Clerical Pool In-basket messages - messages are completed appropriately based on the SLA (Service Line Agreement) and urgency of the message
Provide scheduling support using knowledge of clinical specialties including:
More complex scheduling that often requires multiple appointments with different providers
Provides scheduling support for urgent needs
Assist with mentoring and onboarding of new staff, provide direction
Assists with processing patient forms and provides clerical support for assigned Ambulatory departments or clinics
Promotes the organization and assists in maintaining clinic efficiency
Complete standard work observations and communicate findings to Clinical leadership
Leads and functions as the Subject Matter Expert (SME) in assigned areas
Assist with facilitation daily huddles
Perform other duties as assigned
QUALIFICATIONS:
Minimum Qualifications:
High School Diploma or equivalent
Minimum of 1 year of Front of House experience or experience in related field
Preferred Qualifications:
Certification from
HFMA OR
NAHAM OR
HBI Patient Access Certification
Solid understanding or medical terminology
Solid understanding of payer/insurance plans
Knowledge/ Skills/ Abilities:
Ability to work cohesively, effectively, and respectively with individuals from a variety of economic, social, and culturally diverse backgrounds
Ability to work in a fast-paced, continually changing environment
Ability to respond appropriately to shifting priorities
Ability to prioritize work assignments
Bilingual fluency in English/Spanish or English/Somali or other languages including ASL (not required)
Consistently exceeds quality and productivity standards, including accuracy in patient registrations, scheduling and patient/guest customer service expectations
Technical proficiency in basic computer skills and applications such as Microsoft Office and Outlook
Float pool positions require the ability to travel between sites in an expeditious manner
Demonstrates knowledge and understanding of organizational policies and procedures
Ability to lead others in their daily work following standard processes
Ability to assist with onboarding new employees providing them with the tools they need to be successful
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Psychology and CAPSPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$20.70Max: $29.26 Job Posting: Feb-20-2025
Front Desk Coordinator
Front Desk Coordinator Job In Saint Paul, MN
Looking for professional, mature business-minded individual to run our front desk. The front desk is the central nervous system to our business. Potential clients calling for information, clients calling to book dog grooming, boarding, daycare, training, etc.
Heavy phone work and interfacing with the public one on one. Must be able to handle multi-line phone, put client on hold, pick up next line, etc.
Required to have working experience with Microsoft suite of software especially Excel, Word, and Outlook.
Comfortable making outbound "cold" and "warm" calls to potential and existing clients with intention to schedule dog grooming or other appointments.
Inside Sales/Customer Service mentality looking for our product or service that will fit the client's needs, wants and suggestion it.
Hours are to be determined working Tuesday through Saturday eight-hours per day + with one hour lunch break.
PRIMARY DUTIES:
1. Phone handling
2. Appointment scheduling
3. Computer Software System Operation
4. Answer inquiries
5. Administrative
6. Handle waiting visitor's need for appointment, check-out, check-in, as needed
7. General cleaning, ensure front area is clean, organized, stocked, and tidy
8. Report problems or challenging situations as they arise from staff or clients to the Supervisor.
9. Maintain a professional bearing, role modeling proper procedure and a positive attitude.
10. Other duties as assigned.
Pre Qualification Questions:
1. Do you have dependable transportation to and from work?
2. Can you work weekends and holidays?
3. Are you okay with working a flexible schedule (not having same days off each week)?
4. Can you lift 30 pound dogs in and out of bathing tubs repeatedly throughout the day?
5. Can you start right away?
Dog Days - St Paul Dog Daycare & Boarding, CA wants career-minded folks with interest in the pet services industry. K9 Resort and Spa's mission is "To make a positive difference in the lives of dogs and their owners." If you would like to join our Mission then please complete our on-line employment application.
Dog Days - St Paul Dog Daycare & Boarding is a full service canine exclusive facility. We offer grooming, daycare, overnight boarding, training, vaccinations, and anesthesia-free canine teeth cleaning. Our grooming staff are certified groomers with veterinary assistant diplomas who have been with us for many years. Dog Days is continually staffed and dogs are separated by temperament and size. Daycare at our facility includes life enrichment exercises to ensure that your dog has a meaningful time while visiting and socializing. We offer group training at our facility and behavior adjustment training in your home. We look forward to the opportunity of serving you and your canine.
Company Description
At Dog Days, our goal is simple: to ensure that pets are safe, happy and well taken care of. When working with us, you can rest assured that your pet is in good hands. Services we provide include dog training, dog grooming, dog boarding, dog daycare, and more
PAY/ BENEFITS: Health Insurance and Paid Time Off. Negotiable based on experience.
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Application Question(s):
What salary range are you targeting for this position?
Experience:
Administrative Assistant: 3 years (Required)
Shift Availability:
Day Shift (Required)
Work Location:
One location
COVID-19 Precaution(s):
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place