Patient Access Representative - Pre Arrival
Front Desk Coordinator Job 19 miles from Cibolo
Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
Verifies insurance eligibility and obtains necessary authorizations for services rendered.
Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
Performs financial assessment for appropriate program assistance.
Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
Represents the Patient Access department in a professional, courteous manner at ALL times.
Required to assist the hospital in the event of an internal or external disaster.
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
Supports the department in achieving established performance targets.
Completes required training as needed and as mandated.
Maintains the team discipline of following all elements of established standard processes
Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit.
Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities).
Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department.
Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.
Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
Performs other duties as assigned.
Job Requirements:
Education/Skills
High School Diploma or equivalent years of experience required.
Experience
1 - 3 years of experience preferred.
Licenses, Registrations, or Certifications
None required.
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
EEO is the law - click below for more information:
********************************************************************************************
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **************.
Front Desk Coordinator
Front Desk Coordinator Job In Cibolo, TX
Are you a people person with a passion for customer service? We're looking for a friendly and organized Front Desk Coordinator to join our team at Marbella Dentistry and Orthodontics.
As our Front Desk Coordinator, you'll be the first point of contact for our patients, providing exceptional customer service and creating a warm and welcoming environment. You'll handle patient inquiries, schedule appointments, and assist with billing and insurance processing.
We're looking for someone with excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Dental office experience is a plus, but we're willing to train the right candidate who has the right attitude and work ethic.
In return, we offer a supportive team environment, competitive pay, and opportunities for growth and advancement within our practice. If you're ready to join a dynamic team and make a difference in the lives of our patients, we'd love to hear from you! Apply today to become our newest Front Desk Coordinator!
POSITION OVERVIEW
We are seeking a friendly and organized Front Desk Coordinator to join our team. The Front Desk Coordinator plays a crucial role in ensuring smooth operations at the front desk, providing excellent customer service to our patients by providing a calm and warm environment, and supporting the overall efficiency of the practice.
The main responsibility of the Front Desk Coordinator is to clearly explain treatment options and related costs to patients. They act as a liaison between the provider and the patient, assisting in gathering information during the new patient experience and coordinating treatment plans with the doctor for presentation to the patient. The coordinator is knowledgeable about treatments and timelines and is prepared to negotiate financial arrangements with clients.
Excellent communication skills are essential for this role, as the coordinator must be the best communicator in the practice.
JOB RESPONSIBILITIES
Greet patients and visitors in a warm and friendly manner.
Answer phone calls and emails, and respond to inquiries in a professional manner.
Schedule appointments and maintain an efficient appointment calendar to support the achievement of production goals.
Diligently work to fill any gaps in the appointment schedule.
Follow appointment confirmation protocols, including making daily calls and texts to patients and handling appointment cancellations.
Audit schedule for accuracy including correct provider time scheduling.
Assist in maintaining the reception area and front office in a neat, orderly, and inviting condition.
Coordinate with other offices involved in patient care, ensuring referrals and correspondence are received and followed up on.
Handle some internal accounting duties to support the practice's profitability goals.
Maintain patient records and ensure accuracy of information.
Collect estimated patient balances before treatment appointments.
Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements.
Ensure patients are up-to-date on their financial obligations.
Prepare Route Slips for the following business day.
Promote and encourage positive patient reviews.
Assist in maintaining systems such as checklists to verify workflow and streamline patient care.
Participate in huddles by providing vital information for customer service and case acceptance.
Assist the clinical team in cleaning the rest of the office (trash, floors, restrooms, instruments, etc.).
All other duties as assigned.
Front Desk Coordinator - San Antonio, TX
Front Desk Coordinator Job 19 miles from Cibolo
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay $15/hr + BONUS
Must be available weekends and some weekdays
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Front Desk Receptionist
Front Desk Coordinator Job 19 miles from Cibolo
Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Front Desk Receptionist for our San Antonio, TX office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Perks at Serenity
Career Advancement Opportunity
Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
Paid Time Off
10 Major Holidays Off
401k
Employee Referral Program
Responsibilities
Update and verify customer information upon each visit.
Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
Ensure positive customer experience by providing support and compassion.
Rotate through other various office tasks throughout the day.
Qualifications
High School Diploma/ GED.
Excellent verbal and written communication, basic math skills.
Proven ability to multitask in a fast-paced environment.
1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Job:
Full-time (3 13-hour shift)
Office Hours:
Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
*This position is contingent on successfully completing a criminal background check upon hire.
Front Desk Specialist
Front Desk Coordinator Job 21 miles from Cibolo
The Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing Face to Face team during the check in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume a position of a technical and service expert regarding business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns.
COMPANY BENEFITS:
Growth Opportunities & stability
401K
Comprehensive Benefits-Medical, Dental &Vision Plans
EAP-Employee Assistance program
PTO - Paid Time Off
Discounts through IHG, company Perks website & FREE Vacation POINTS using ClubGO and more....
ESSENTIAL DUTIES AND TASKS:
Facilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary, creates and issues keys while ensuring the safety and security of all owners and guests
Ensures that each interaction exceeds the expectations of our owners and guest. Answer all guest inquires. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly, recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction
Maintains and is responsible for a house bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customer's credit, and establishes how the customer will pay for the accommodation
Communicates with Housekeeping, as appropriate to expedite the cleaning of units
Performs other duties as assigned
EDUCATION and/or EXPERIENCE
High School Diploma or GED
Must have a minimum of one year of Customer Service experience, preferably in a resort/hotel Front Office environment
QUALIFICATIONS
A commitment to providing outstanding customer service
Knowledge of Microsoft Office Suite
Able to acquire a clear understanding of timeshareware applications
Basic knowledge of office equipment required to perform the job
Ability to establish and maintain effective working relationships with co-workers and leaders
Strong problem-solving skills
Capable of seeing a task through to completion
Strong organizational skills
Excellent verbal and written communication skills
Fluent in the English language
Must have open availability and be able to work weekends and holidays
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.
Front Office/Receptionist
Front Desk Coordinator Job 19 miles from Cibolo
Description Job Description The dental receptionist is the first contact point for patients and visitors to our office. At all times, the receptionist should command a professional, friendly, and polite manner. As a part of the dental team, the receptionist's role is to assist in the smooth and efficient running of the practice, to adhere to protocols at all times in line with the company strategy, goals, and values.
Responsibilities:
Team:
• Provide support to all team members.
• Report all issues of importance to the appropriate people
• Encourage effective teamwork and appointments
• Sort and deliver incoming mail to the appropriate areas
• Complete any reasonable duties requested by the doctor or manager.
Customer Service:
• Answer and respond to telephone calls with professionalism: “Hello! World Pediatric Dental, Sarah speaking, how can I help you?”
• All extension numbers start with 1000, and extension groups start with 2000.
• When transferring a call, press TRANSFER on phone, dial the extension or group number, and press SEND.
• DOWN>MISSED CALLS, RIGHT> PLACED CALLS, LEFT>RECEIVED CALLS, UP>SPEED DIAL
• Greet and care for all patients and visitors to the practice in a polite and courteous manner at all times while making eye contact.
• Deal with all enquiries both in person and on the telephone in a polite and professional manner.
• Always be aware of patient confidentiality and data protection.
• Booking appropriate appointments for efficient use of doctor/hygienist time.
• Maintain and accurately file records and update information from patients.
• Ensure all notes and information are available to coincide with appointments and up to date medical history forms are completed and signed.
• Ensure patients receive all necessary paper work and all forms are signed and dated correctly.
• Provide courtesy calls and send out appointments & reminders to patients.
• Proactively deal with all complaints in line with company policy.
• Be fully conversant with all emergency & evacuation procedures.
• Promote a professional image of the office and be knowledgeable about the services we provide.
• Help explain office policy to patients.
Business Focus:
• Constantly monitor the appointments to maximize available appointment time.
• Encourage patients to give as much notice as possible if they need to cancel or rearrange appointments.
• Make courtesy calls to avoid failure to attend long appointments.
• Report any equipment breakdowns immediately to the doctor.
• Be aware of all company policies and procedures to ensure compliance.
ENVIRONMENT
• Ensure that the reception area is clean and tidy at all times.
• Always be vigilant and always report any problem or concerns to the doctor immediately.
Medical Office Receptionist Supervisor
Front Desk Coordinator Job 19 miles from Cibolo
We seek a dynamic and experienced individual to join our team as a Medical Office Receptionist Supervisor. This role is essential in ensuring the smooth operation of our medical office reception area and providing exceptional customer service to our patients. The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for delivering high-quality patient care.
Responsibilities:
1. Supervision and Leadership:
- Provide leadership, guidance, and support to the medical office receptionist team.
- Supervise daily activities, including scheduling, task assignment, and performance management.
- Conduct regular team meetings to communicate updates, address concerns, and foster a positive work environment.
- Train new receptionists on office procedures, customer service standards, and the use of relevant software and insurance systems.
2. Patient Engagement and Customer Service:
- Oversee patient check-in and check-out processes, ensuring accuracy and efficiency.
- Address patient inquiries, concerns, and complaints promptly and professionally.
- Monitor patient flow and wait times to optimize scheduling and minimize delays.
- Collaborate with clinical staff to coordinate patient appointments, referrals, and follow-up care.
3. Administrative Support:
- Maintain accurate patient records, including demographic information, insurance details, and medical history.
- Verify insurance coverage, collect co-payments, and process billing transactions as needed.
- Manage appointment scheduling, cancellations, and rescheduling to maximize provider availability and patient access.
- Prepare and distribute daily schedules, appointment reminders, and other communications to patients and staff.
4. Quality Assurance and Compliance:
- Ensure compliance with HIPAA regulations and patient privacy guidelines in all reception area activities.
- Monitor front desk operations to uphold quality standards and identify opportunities for improvement.
- Conduct regular audits of patient records, billing documentation, and administrative processes to maintain accuracy and integrity.
- Implement and enforce office policies, protocols, and procedures to promote consistency and efficiency.
5. Team Collaboration:
- Collaborate with other department supervisors and healthcare providers to facilitate seamless patient care and interdisciplinary communication.
- Participate in staff meetings, committees, and quality improvement initiatives to contribute to organizational goals and objectives.
- Foster a collaborative and supportive work environment that promotes teamwork, mutual respect, and professional growth.
Qualifications:
- High school diploma or equivalent
- Previous experience in a medical office receptionist or administrative role required and three (3) years of supervisory experience.
- Strong leadership and interpersonal skills with the ability to motivate and develop a team.
- Excellent customer service skills, including effective communication and problem-solving abilities.
- Proficiency in using electronic health records (EHR) systems, insurance verification, and Microsoft Office applications.
- Knowledge of medical terminology, insurance billing processes, and appointment scheduling procedures.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced healthcare environment.
- Commitment to maintaining confidentiality, professionalism, and ethical standards in all interactions.
Application Instructions:
- Interested candidates should submit an Internal Job Application (located on the USA Internet) highlighting their qualifications and relevant experience and attach a resume.
Medical Office Specialist
Front Desk Coordinator Job 19 miles from Cibolo
Temp
Responsible for front office functions including patient handling, appointment scheduling, insurance verification, filing and handling of medical records.
Duties include:
Working the reception desk, answering phones, greeting and communicating with patients
Scheduling, rescheduling, and canceling patient appointments
Copying and Faxing documents
Insurance verification
Checking in patients and documenting registration
Collecting co-pays and credit card payments from patients and keeping a balance for payments
Filing and retriving medical records
Skills Required:
At least 1 year experience working in a medical office setting
Knowledge of basic office equipment (copiers, faxes etc)
Ability to Multitask
Ability to communicate effectively
Medical Front Office Receptionist
Front Desk Coordinator Job 19 miles from Cibolo
Le CYR Consulting is looking for a Receptionist to join our team in our San Antonio office. The Receptionist will greet and assist visitors and clients of the organization.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
Guest services - Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
Administration - Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required.
Requirements:
Associates degree is preferred
A high school diploma is required
Proficient with Microsoft Office Suite
Reliable, professional, courteous and patient
Excellent communication and writing skills
Benefits include excellent pay, health care, paid time off, retirement savings and professional development.
Medical Office Receptionist-Intermediate (UTHP FCM-Geri & Palliative)
Front Desk Coordinator Job 19 miles from Cibolo
Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction.
Responsibilities
Performs all front office duties, checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.
Creates and verifies full patient registration upon patient arrival.
Communicates with Benefit Coordinators if new insurance is obtained.
Communicates with providers as needed regarding patient's arrival, needs or requests.
Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.
Creates new and follow up appointments as needed for patients and obtains referrals and authorization for visits and testing when necessary.
Schedules patient appointments and follows up on missed appointments by telephone or mail.
Monitors the flow of patients, including placing patients into rooms as needed and keeping patients and families informed of waiting times.
Performs all other duties as assigned.
Qualifications
Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
Demonstrates analytical thinking; this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
Proficient computer skills using Microsoft Office and database programs.
Excellent communication skills, verbal and written.
EDUCATION:
High school diploma or GED is required.
EXPERIENCE:
Two (2) years of related experience is required.
LICENSE AND CERTIFICATION:
None.
Medical Office Receptionist - Intermediate (UTHP Neurology MARC)
Front Desk Coordinator Job 19 miles from Cibolo
Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction.
Responsibilities
Performs all front office duties, checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones. Creates and verifies full patient registration upon patient arrival.
Communicates with Benefit Coordinators if new insurance is obtained.
Communicates with providers as needed regarding patient's arrival, needs or requests. Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.
Creates new and follow up appointments as needed for patients and obtains referrals and authorization for visits and testing when necessary.
Schedules patient appointments and follows up on missed appointments by telephone or mail.
Monitors the flow of patients, including placing patients into rooms as needed and keeping patients and families informed of waiting times.
Performs all other duties as assigned.
Qualifications
Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
Demonstrates analytical thinking - this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
Proficient computer skills using Microsoft Office and database programs. Excellent communication skills, verbal and written.
EDUCATION:
High school diploma or GED is required.
EXPERIENCE:
Two (2) years of related experience is required.
Escrow Support/Front Desk (Independence Title - Crownridge Office)
Front Desk Coordinator Job 19 miles from Cibolo
Independence Title in the San Antonio area (Crownridge Office), a wholly owned subsidiary of Anywhere Integrated Services, is seeking an Escrow Support/Front Desk. Anywhere Integrated Services is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions.
The Escrow Support/Front Desk is responsible for:
* All receptionist responsibilities (answering phones, greeting visitors, lobby set-up, process deliveries and mail)
* Assisting with opening the new customer/client files into the database system
* Office supplies, work/copy room upkeep
* Assisting Escrow teams with whatever is needed
Truly Remarkable Service:
* We are looking for a friendly, outgoing, sharp, well-organized person with a strong work ethic and desire to find solutions to help customers have a truly remarkable experience closing their real estate transactions.
* Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers.
Benefits:
On a personal and professional level, here's just part of what you'll enjoy:
* Career growth opportunities
* Training and Development
* Medical/Dental/Vision
* Paid Holidays and Vacation
* 401(k) Matching Program
* Corporate Discounts
* Employee Assistance Program
* Tuition Reimbursement
* Adoption Assistance
Qualifications:
* A High School diploma or equivalent is required
* A minimum of one year of administrative experience is required
* Experience in the real estate industry is preferred (title/escrow/real estate/property management)
* Microsoft Suite proficient
* Must be able to work at location (this is not a work remote position)
PSR III Front Office Check In/Out/Medical Records
Front Desk Coordinator Job 19 miles from Cibolo
Greets patients immediately upon arrival. Uses appropriate eye contact and acknowledges patient by name. Informs the appropriate staff when patient has arrived. Provides patient with appropriate paperwork to be completed. Scans and files a current copy of the patient's insurance card and driver's license. Provides each patient with the proper paperwork when leaving, such as referral forms, orders, etc. Reviews with the patient if any medications where sent to the pharmacy and which pharmacy they were sent to, if applicable. Uses customer service principles and techniques to deal with patients calmly and pleasantly.
Answers incoming calls in a productive and timely manner; makes sure to answer calls in the order they are received through the scheduling telephone queue. Reviews and responds to telephone voice mail messages, patient portal requests, and emails on a daily basis. Returns calls before lunch and at the end of each day. Transfers calls to appropriate extension; making sure to get an understanding as to where the call should be directed. Repeats critical elements of the conversation verbatim to ensure understanding. Paraphrases what the patient says to confirm understanding. Prepares the call for the possibility of getting voice mail, reassures patient that the call will be returned within 4 hours.
Uses computerized system to match physician/clinician availability with patient's preferences in terms of date and time. Schedules appointments according to the scheduling guidelines; schedules verbally over the phone or by using the Patient Portal in the computer system as requested. Enroll patients into the Patient Portal through electronic computer system. If medical practice offers after-hours/one-day appointments, schedules these appointments following urgent/emergency protocols, which may mean scheduling the patient with a physician or nurse practitioner other than their primary physician. Communicates as needed with physicians/clinicians/medical assistants/staff and other physicians about any patient delays/issues/records. Consults with the Administrative Manager about any problems.
Prepare patients' chart before the patient is seen; i.e. printing patient data sheets, financial policy, GYN update form, OB questionnaire, HHQ form, and/or HIPAA. Prepares surgery charts; ensures the charts have the appropriate forms needed for the surgery; post op instructions, sterilization consent form, GYN master, OB master, surgery scheduling order form and/or surgery charge sheet. Have the chart ready for check in the day prior to the appointment. Includes add on appointments.
Checks patient eligibility status. Verifies Medicaid through TMHP and the HMO website. Saves eligibility information as a chart note. Reviews and scans all patient records/documents to ensure all forms are completed, properly identified, signed, and that all documents are filed under the correct document type and filed into the correct patients chart. Also, includes filing the fax server, ICS batches, and ultrasound reports.
Provides charts/documents requested for use in legal actions, following patient consent and confidentiality protocols. Follows up with physicians to ensure timely processing of requested records/documents. Follows the Texas Medical Board rule §165.2 for the medical record release and charges.
Collects any OB monthly payments, copays, deductibles, surgery deposits, and old balances as needed. Prints or provides through the Patient Portal a payment receipt. Posts any non-payment notes and sends a task to the business office. Provides information to patients regarding unpaid balances. Post charges and collection of patients' payments into the computer system. Balances all monies collected with what was entered into the system and make the daily deposit, if applicable. Closes and posts batches at the end of each day. Processes all pending charges that are in the holding tank. Including ICD-10 and CPT coding,
Uses computer programs to update and complete diagnostic orders to tabulate and analyze data to improve patient care, meet meaningful use stages, respond to surveys and/or used in research studies.
Processes ACOG's, referrals, CCD continuity of care to other providers and hospital facilities as requested in a timely manner.
Floats throughout the medical office performing a variety of duties, which includes serving as a scheduler, check-in, check-out, switchboard, and duties in medical records, etc. Processes, separates, and delivers incoming/ outgoing inner office mail and mail received by the post office to appropriate physicians or staff members on a daily basis.
MINIMUM REQUIREMENTS
Education
High School Diploma or General Equivalency Diploma (GED).
Other Requirements
Current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis) may be required.
Type 30 wpm.
Reliable transportation required for travel between offices.
Performance Requirements
Knowledge of medical practice protocols related to operating front/back office and scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Front Desk Coordinator
Front Desk Coordinator Job 19 miles from Cibolo
We need front desk administrator to maintains the reception desk, greets customers, directs incoming calls, distributes mail and assists staff with general office projects. The front desk administrator is highly visible to our clients and must maintain an exemplary level of professionalism at all times.
Required Skills:
*Extremely organized
*Proficient use of office, word and excel
*Excellent communication skills both written and verbal
*Cool, calm and collected under pressure
*Sunny disposition and a people person
*Loves children!
*Great problem solving and detective skills
Perks of the Job:
*Incredibly supportive work environment
*Great team atmosphere
The front desk administrator starts at $15 / hour, depending on experience. Flexible paid time off, holidays and a competitive benefits package are available.
Please send in your RESUME for immediate review.
Front Office Receptionist
Front Desk Coordinator Job 19 miles from Cibolo
Job Details SAN - San Antonio, TX Full Time Admin - Clerical
Brief Description
We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
Educational Associate - Front Office Receptionist
Front Desk Coordinator Job 19 miles from Cibolo
Primary Purpose: Provides reception and clerical assistance for the efficient operation of the department. Education / Certification: 1. High School Diploma or GED. Special Knowledge / Skills: 1. Proficient keyboarding skills. 2. Experience using Microsoft Office to include Word, and Excel.
3. Effective organization, communication, and interpersonal skills.
4. Ability to follow written instructions.
5. Ability to operate a multi-line phone system.
6. Basic math skills.
Experience / Other Requirements:
* One year of clerical / office experience, preferably in a public education environment.
Major Responsibilities and Duties:
* Answer all incoming calls, take reliable messages, and route to appropriate staff.
* Handle upset patrons/parents in a professional manner as needed.
* Receive, sort, and distribute mail, messages, documents, and other deliveries.
* Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
* Provide clerical assistance as needed.
* Maintain confidentiality.
* Perform other duties as assigned.
* Responsible for properly maintaining district records, adhering to all policies set forth by the district for records maintenance and learning the records retention schedule for department records.
Supervisory Responsibilities:
None.
Front Desk Coordinator - San Antonio, TX
Front Desk Coordinator Job 19 miles from Cibolo
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Compensation: $13.50/hr - 15.50/hr + Bonus Opportunity
Schedule: Mon - Fri 10 AM - 2PM or 2:45PM - 7PM, Saturdays 10AM - 5 PM (sometimes split shifts) Sundays in the future ( has to be available at least one weekend a month)
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Bilingual - Spanish preferred
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Medical Office Receptionist-Intermediate (UTHP Ophthalmology) MARC)
Front Desk Coordinator Job 19 miles from Cibolo
Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction.
Responsibilities
Performs all front office duties, checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.
Creates and verifies full patient registration upon patient arrival.
Communicates with Benefit Coordinators if new insurance is obtained.
Communicates with providers as needed regarding patient's arrival, needs or requests.
Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.
Creates new and follow up appointments as needed for patients and obtains referrals and authorization for visits and testing when necessary.
Schedules patient appointments and follows up on missed appointments by telephone or mail.
Monitors the flow of patients, including placing patients into rooms as needed and keeping patients and families informed of waiting times.
Performs all other duties as assigned.
Qualifications
Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
Demonstrates analytical thinking; this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
Proficient computer skills using Microsoft Office and database programs.
Excellent communication skills, verbal and written.
EDUCATION:
High school diploma or GED is required.
EXPERIENCE:
Two (2) years of related experience is required.
Medical Office Receptionist (Medical Center)
Front Desk Coordinator Job 19 miles from Cibolo
Urology San Antonio is a group of over 200 individuals dedicated to improving urological health and overall wellness. With over 30 medical providers across eight locations, our practice delivers the most comprehensive and convenient care in South Texas.
Job Summary
FAST-PACED Urology practice looking for an experienced Medical Front Office Assistant Front Desk Check-In/Check-Out. Our Medical Front Desk employees are the first impression of our organization for our patients. They provide the highest levels of courtesy, respect, and customer service for our patients.
Responsibilities
* Answers and directs phone calls
* Assists in scheduling patient appointments
* Greets patients
* Collect and verify patient demographics, insurance, and other relevant information.
* Collects co-pays and any balances on patient accounts
* Ensure professionalism while maintaining excellent patient service
* Accurately document all patient requests and information
* Keen attention to details
* Adept at creative problem-solving
* Ability to empathize with patients in need of care
* Excellent communication skills
* Positive attitude
Requirements
* QUALIFICATIONS
Required
* High school diploma or GED
* Previous experience in a medical office or healthcare setting
* Electronic Medical Records (EMR) experience
* Experience with insurance verification for patient eligibility
Front Desk Coordinator - San Antonio, TX
Front Desk Coordinator Job 19 miles from Cibolo
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Compensation: $13.50/hr - 15.50/hr + Bonus Opportunity
Schedule: Mon - Fri 10 AM - 2PM or 2:45PM - 7PM, Saturdays 10AM - 5 PM (sometimes split shifts) Sundays in the future ( has to be available at least one weekend a month)
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Bilingual - Spanish preferred
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.