Front Desk Clerk Jobs in Quincy, MA

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  • Front Desk Receptionist

    Jeffrey Glassman Injury Lawyers

    Front Desk Clerk Job 6 miles from Quincy

    About Us: Jeffrey Glassman Injury Lawyers is a renowned personal injury law firm based in the heart of Boston, Massachusetts. For over two decades, we have been dedicated to providing unparalleled legal representation to individuals who have been injured due to the negligence of others. Our firm is committed to fighting for justice and helping our clients navigate the complexities of personal injury law with compassion and integrity. Receptionist / Front Desk Attendant - (Boston, MA) Are you a polished and professional receptionist with exceptional communication skills? Our fast-paced law firm is looking for a Front Desk Attendant to be the first point of contact for our clients and visitors. If you thrive in a dynamic environment and have at least two years of experience in a law firm or professional setting, we want to hear from you! Key Responsibilities: Manage a multi-line phone system, ensuring a warm and professional first impression. Greet and assist clients and visitors with professionalism and courtesy. Schedule appointments and route clients efficiently. Handle mail, deliveries, and administrative correspondence (e.g., drafting letters of representation, requesting medical records/bills). Perform scanning, photocopying, faxing, filing, and data entry tasks. Maintain and organize conference rooms, waiting areas, and other public spaces. Serve refreshments to guests when needed. Support the legal team with additional administrative tasks and special projects as assigned. What We're Looking For: Typing speed of 60+ WPM with impeccable grammar, spelling, and written communication. Strong interpersonal and customer service skills-must be patient and understanding when communicating with people in distress. A high level of professionalism, discretion, and confidentiality in handling sensitive information. Excellent attention to detail and organizational skills. A positive, team-oriented attitude with a strong sense of dependability. Perks & Benefits: Competitive pay: $22.00 - $28.00 per hour Full-time position (40 hours/week, Monday - Friday, 8-hour shifts) 401(k) plan Health insurance Paid time off 100% public transportation costs covered Opportunities for growth within the firm Requirements: Education: High school diploma or equivalent (Preferred) Experience: Minimum 2 years in a law firm or fast-paced professional environment (Preferred: 3 years in customer service) Location: Must be able to commute to or relocate to Boston, MA 02110 before starting Ready to join our team? Apply today by submitting your resume, cover letter, and salary expectations. We look forward to meeting you!
    $22-28 hourly 5d ago
  • Front Desk Receptionist

    Easton Select Group

    Front Desk Clerk Job 16 miles from Quincy

    Easton Select Group is a Massachusetts-based company specializing in pool services and backyard leisure. With a diversified portfolio of brands, the company provides a wide range of pool products, services, and expertise to meet homeowners' needs nationwide. Built on a second-generation family business with a 50-year legacy of quality and innovation, Easton Select Group aggressively pursues meaningful acquisition opportunities in a fragmented industry, ensuring its competitive edge and continued success. Role Description This is a full-time, on-site role for a Front Desk Receptionist located in the Easton, Massachusetts. The Front Desk Receptionist will be responsible for managing phone calls, greeting and assisting visitors, performing various clerical duties, and delivering exceptional customer service. The role involves coordinating schedules, handling inquiries, and maintaining a welcoming environment. Qualifications Strong Phone Etiquette and Receptionist Duties Proficient in Clerical Skills Excellent Communication and Customer Service skills Ability to multi-task and handle a fast-paced environment Experience with office management systems and procedures is a plus Two year degree or equivalent; additional qualifications as a front desk representative or related field will be a plus Additional duties supporting Senior Manager and Customer/Sales Support. Knowledge of NetSuite, Microsoft, Powerpoint We offer full time benefits, medical, dental and vision.
    $31k-40k yearly est. 4d ago
  • Receptionist

    Beacon Hill 3.9company rating

    Front Desk Clerk Job 11 miles from Quincy

    Receptionist to $22/hr. - Excellent Opportunity in Healthcare! Our client, a doctor's office located in Medfield, is seeking a Receptionist to join their team! In this role, the Receptionist will be the first point of contact for patients and visitors to create a positive first impression and maintain a smooth and efficient flow of the office. The qualified candidate will have previous experience as a receptionist or experience in a customer service role. Position Details: Location: Medfield, MA Work Model: In office Degree: Not required Additional responsibilities include greeting patients and visitors in a warm, professional and friendly manner, answering incoming phone calls, responding to emails, assisting with inquiries related to appointments services, and insurance, scheduling and rescheduling appointments as needed, processing patient check-ins and check-outs, and more. Join this tight-knit office with great work/life balance! Apply today! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $22 hourly 5d ago
  • Front Office Receptionist

    Beltone New England 4.4company rating

    Front Desk Clerk Job 43 miles from Quincy

    Happy and Friendly working environment. Looking for a positive upbeat person that is dependable. Customer Service skills a Must. Monday- Friday 8:30am -4:30pm. Light cleaning duties, filing, incoming and outgoing calls. Patient scheduling and interacting. Insurance verification and inventory management. Job Type: Full Time Salary: $18.00 per hour Benefits: 401(k) with a 4% match after 1 year Health, Dental and Vision Insurance FSA Life insurance Short- and Long-Term Disability AFLAC 9 Paid Holidays Off Up to 10 Days of Paid Time Off Paid Birthday Day Off Pet Bereavement Monthly office bonuses if you reach your goal Employee Discount Employee Assistance Program (EAP) Schedule: 8-hour shift No Weekends PIcae96c60ee19-29***********5
    $18 hourly 4d ago
  • Receptionist

    Boston IVF 4.3company rating

    Front Desk Clerk Job 24 miles from Quincy

    Boston IVF, Managed by RMA is seeking a Full-Time Patient Services Coordinator to join our growing team in our Concord, MA Office. Hours will be Monday-Friday 9:00am-5:00pm with a rotating weekends at our Waltham location. The Patient Services Coordinator maintains patient satisfaction by answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff as well as greeting patients and moving them through a predetermined schedule of appointments. This position resolves problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients, referring physicians, and the general public. How You'll Contribute: We always do whatever it takes to ensure an exceptional patient experience. In general, the Patient Services Coordinator will be responsible for: Responsibilities include: Welcome and greet patients and visitors Answer patient phone calls Maintain a professional composed demeanor Comfort patients by anticipating patients' anxieties; answering patients' questions Schedule patient appointments Follow physician appointment templates Assess schedule conflicts and problems with recommendations for solutions Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information Collect co-pays and patient payments Work with the nurses to coordinate total patient care Collaborate with the Finance Department to make sure all reimbursement/insurance information has been received Skills & Requirements: High School Diploma (GED) required. Associate degree preferred Minimum 1 year as a medical office receptionist Minimum 3 years customer services experience Excellent computer skills High level of listening skills Ability to communicate accurately and concisely Excellent interpersonal skills Aptitude to work independently and demonstrate good judgment Ability to work in a high standard, stressful environment Must be available to work weekends and overtime as needed Must be available to rotate to RMANJ satellite offices as needed Comprehensive full time benefits package to all employees who work a minimum of 30 hours per week. Medical, Dental, Vision Insurance Options Paid Time Off & 8+ Paid Holidays Company Paid Life Insurance, Long Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Retirement 401K Plan Optional benefits including STD, Life & AD&D Buy-up plans & more.
    $32k-36k yearly est. 4d ago
  • Part-Time Receptionist

    Advisor Employee Services 4.3company rating

    Front Desk Clerk Job 6 miles from Quincy

    Are you dependable and highly detail-oriented with great interpersonal skills and a passion for client satisfaction? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! Our successful Financial Planning firm in Hingham, MA is seeking a part-time receptionist to ensure smooth day-to-day operations while providing superior customer service to the firm's prospects, clients, and team members. This team member will be instrumental in ensuring clients have the most memorable, positive experience. Minimum Requirements: 2+ years of experience in working in a professional office and fast-paced environment Proficient skills with MS Office Suite Comfortable and familiar with CRM platforms Industry experience preferred, but not required This position requires that you possess the following skills: Strong organizational skills and strong attention to detail Proficient with filing, phone systems, faxing, and scanners Excellent communication skills; both verbal and written Calendar management Polished interpersonal and presentation competencies Exceptional phone skills Sincere and caring attitude Provide outstanding client service Thrive in a “time sensitive” environment and adaptable to changes without affecting the quality of work Responsibilities: This position will assist the Team in maintaining exceptional customer service to help exceed client and regulatory expectations by following day to day tasks such as: Answer phones and greet clients in a friendly, warm manner Ensure vendor supplies are stocked for client meetings Record notes from client conversation in an accurate manner Enter and maintain databases of clients and prospects Manage filing system Attend and contribute to team meetings Maintain the office environment in an immaculate and organized condition Maintain job-related/industry specific compliance files Assist in organizing events, event supplies, and promotional material Assist in the coordination of various vendor/client events Develop and mail letters to clients for various purposes upon request Prioritize daily tasks to be proactive in time management General back up support for all other positions consisting of varied tasks as needed Hours: 8:30am-4:30pm Twice a week Salary: $18/hr + Yearly bonus Presented by Advisor Employee Services Thank you for your interest in the Part-time receptionist role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
    $18 hourly 4d ago
  • Office Assistant

    Manning Personnel Group, Inc.

    Front Desk Clerk Job 6 miles from Quincy

    Our client, a Life Science company, in Cambridge is looking for an Office Assistant to join their team. This role will be responsible for identifying client needs and expectations, both internal and external, as well as assisting with special projects, quality control, operating controls, procedures and other projects to position the company for growth. The ideal candidate will have the ability to work independently on assigned tasks as well as accept direction on given assignments and deliver consistently superior client service. This is a fantastic opportunity for a motivated professional to get their foot in the door with a growing, mission-driven organization! RESPONSIBILITIES: Welcome and manage all visitors by greeting, directing, and answering all questions in a warm and friendly manner. Order and restock all office supplies, snacks, and beverages for the company on a weekly/biweekly basis. General upkeep of kitchen and other common areas, ensuring general organization and stock of supplies. Help with onsite events, including decorating, ordering catering and any necessary supplies Assist with researching company swag/merchandise items and placing order Help handle administrative tasks for new hires Support hiring managers and the HR team with scheduling needs Communicate with candidates in a professional and timely manner, acting as the “face of the company” throughout the candidate's experience Greet candidates for on-site interviews and manage all logistical aspects of the interview day (registering guests, dialing video calls, ordering lunch, etc.) Support R&D Executive team as needed Provide preparation support for large meetings (BOD, Town Halls, guest speakers) Assist with outgoing shipping as needed Assist with additional office projects as needed QUALIFICATIONS: Bachelor's degree or relevant work experience preferred. Ability to interact and work with management in a support capacity. Must possess strong interpersonal skills. Strong organizational and time management skills. Ability to work well both on a team and independently. High level of proficiency in Microsoft Office, including Word and Excel. We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.
    $31k-42k yearly est. 5d ago
  • RECEPTIONIST - Administration - Centralized Screening Unit (CSU)

    Greater Boston Legal Services 3.8company rating

    Front Desk Clerk Job 6 miles from Quincy

    Greater Boston Legal Services (GBLS) is committed to fair employment practices. We are proud to employ a staff with the cultural and linguistic competency to work within a variety of communities. Greater Boston Legal Services is a social and economic justice-driven organization dedicated to ensuring that all residents of the Greater Boston area are able to meet their basic needs for safety, shelter, and stability. GBLS uses the law to positively change the lives of thousands of low-income clients and their families annually, and to achieve groundbreaking outcomes that challenge the systems that keep people in poverty. Position: GBLS seeks a full-time bilingual Receptionist to join our team. This position serves as the first point of contact for potential and current clients and helps direct them to appropriate resources. Location: This position is based in our Boston office - 197 Friend Street, Boston, MA 02114 - and it is in person five days a week. Hours: This position is for 35 hours a week. Normal office operations is Monday through Friday, from 9:00 am to 5:00 pm. The schedule may change over time based on coverage needs. Duties: • Answer phone and apply protocols to screen callers and understand their needs. • Using online communications system to connect callers to requested extensions or refer appropriately. • Keep client information confidential and use discretion. • Look up client information in online client database and relay information to client and add notes in database. • Be available between calls to assist with office administrative tasks such as mailing letters, scanning and making labels. • Provide some interpretation and translation for staff and clients in case of need. • Greet walk-in clients and respond to their questions. • Occasionally assist clients with filling out basic forms. Qualifications • Fluency in English and one additional language frequently used by GBLS clients such as Spanish, Arabic, Chinese (Mandarin or Cantonese), Portuguese, Vietnamese, Haitian Creole, etc. • Excellent oral and written communication skills and good judgement. • Ability to maintain professionalism and patience when dealing with high call volume and callers who may be distressed. • Ability to use computer database to enter information and search for information. • Ability to use basic functions of Microsoft Word and Excel. • Willingness and ability to learn where to refer callers. Salary is based on a union scale, with a starting annual salary of $44,000 for a receptionist with one to three years of experience (including certain educational experiences). A bilingual receptionist will be eligible to receive a language bonus of $950 per year on top of regular base salary. GBLS offers a generous benefits package, retirement contribution, and generous Paid Time Off (PTO) leave. Candidates should submit a cover letter, resume, and brief writing sample to the Human Resources Department, via e-mail at *************. Please refer to Job Code: CSU-RECEPTIONIST when applying for this position. Deadline for application is April 6th, 2025 or until the position is filled. At GBLS, we recognize our strength comes from the unique contributions of each team member. We invite candidates from all walks of life and backgrounds to apply.
    $44k yearly 5d ago
  • Mental Health Unit Coordinator - LICSW or LMHC

    Vitalcore Health Strategies

    Front Desk Clerk Job 38 miles from Quincy

    Start A New Career with VitalCore Health Strategies! VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Mental Health Unit Coordinator at Souza-Baranowski Correctional Center in Lancaster, MA. View our opportunities at: ******************************* Wages are competitive and based on experience! MENTAL HEALTH UNIT COORDINATOR BENEFITS PACKAGE INCLUDED BUT NOT LIMITED TO: Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day Medical/Dental/Vision Insurance Life Insurance Short Term/Long Term Disability Identity Theft Protection Employee Assistance Program and Discount Center 401K PTO MENTAL HEALTH UNIT COORDINATOR POSITION SUMMARY The Mental Health Unit Coordinator plays a critical role in ensuring the provision of quality mental health services to patients and addressing their psychological needs. This position involves overseeing and guiding mental health professionals who provide direct care to incarcerated individuals. The Mental Health Unit Coordinator will be involved in working with all disciplines on the Behavioral Health Unit to attain effectiveness in serving the patient population. MENTAL HEALTH UNIT COORDINATOR ESSENTIAL FUNCTIONS Acts as point of contact for administrative staff for discussion of treatment programs and problem resolution as needed. Coordinates development and revision of policies and procedures for the identification, assessment and provision of required clinical services for inmates. Supervises the planning, development and implementation of treatment programs contracted to VitalCore. Provides clinical supervision to staff of Behavioral Health Services. Monitors efforts of Mental Health Services to ensure clinical services are being provided in a timely, professional manner. Ensures treatment programs contracted are integrated and appropriately staffed. Provides administrative support to psychiatric staff. Assists coordinators in recruitment and selection of clinical staff. Coordinates facility behavioral health Quality Improvement Program. MENTAL HEALTH UNIT COORDINATORMINIMUM REQUIREMENTS Must be a Licensed, Master's Level Behavioral Health Clinician who can assess and make treatment decisions and provide Mental Health treatment. Must be independently licensed: LICSW or LMHC Previous experience as a Mental Health Clinician. Join our team and experience first-hand how VCHS is leading the pack in the correctional healthcare industry and help us to make a difference in this field! VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. We're people who are fueled by passion, not by profit. #INDMA Full Time PI090de79a4032-26***********1
    $32k-41k yearly est. Easy Apply 31d ago
  • Office Services Specialist

    Forrest Solutions 4.2company rating

    Front Desk Clerk Job 6 miles from Quincy

    At the heart of Boston's Financial District, we are seeking an experienced Office Services professional to lead and support various operational functions for a prestigious AmLaw 100 firm. As a polished professional with experience working in a legal environment, you understand the culture and will be able to immediately step into this role and make a difference. The ideal candidate will have a proven track record of office management and will thrive in a role where you'll wear many hats, balancing reception, catering, print, mail, supplies, inventory, and hospitality-related tasks. Your ability to manage various operational functions while maintaining a high level of service is key. The role is between an Office Services Associate and an Office Manager, and requires thick skin, as you will be the first face of the Firm, anticipating needs before they arise and managing day-to-day office operations with professionalism and a smile. Shift: 8:30am - 5:00pm; Monday - Friday Pay Rate: $27.00 - $28.50/hr Key Responsibilities: Reception Management: Oversee front desk operations, ensuring excellent client service and smooth guest arrivals. Catering: Manage office catering services, including organizing meetings, events, and daily office refreshments. Print and Mail Services: Coordinate print services, ensuring timely and accurate production of documents. Handle incoming and outgoing mail deliveries and distribution. Supplies and Inventory Management: Maintain accurate inventory records for office supplies, ordering as needed, and ensuring proper stock levels. Hospitality Support: Provide hospitality-related services for clients, guests, and internal meetings, maintaining a high standard of professionalism. Coordination and Oversight: Supervise and support junior team members in various facilities-related tasks. Requirements: Prior experience in a legal firm or similar professional services environment is preferred. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively. Strong attention to detail and problem-solving abilities. A professional and polished demeanor with a focus on providing top-notch client service. If you are a highly motivated, proactive individual with experience in office management and facilities support in a legal firm setting, we encourage you to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $27-28.5 hourly 8d ago
  • Front Desk Agent

    Main Street Hospitality 3.9company rating

    Front Desk Clerk Job 36 miles from Quincy

    Job Details Experienced The Beatrice Hotel - Providence, RI Full Time High School $17.00 None Any Hospitality - HotelDescription The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Qualifications ESSENTIAL DUTIES AND RESPONSIBILITIES: Approach all encounters with guests and team members in a friendly, service-oriented manner. Maintain regular attendance in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working. Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations. Must always be attentive, friendly, helpful, and courteous to all guests, managers, and other team members. Register guests into the hotel in a prompt and courteous manner, using Beatrice Standards and up selling techniques to maximize room rates. Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift. Check guests out of the hotel; process customer payments according to established policies and procedures. Respond to guest requests promptly; promote hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase satisfaction. Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances, or unhappy guests. Book guest reservations or coordinate with reservation center. Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report and prepare deposit. Balance bank daily per shift. Follow company policies and procedures. Complete all side work and cleaning duties per COVID standards. Confirm credit and payment method at check in and confirm full payment at check out. Review rooms inventory and House Count for availability and rates. Maintain and understand special guest- VIP programs. Conduct daily bank drop with a witness and according to standards. Run daily arrival report and identify any special requests. Always maintain a clean and organized work area. Maintain proper key control daily. Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary. Block large group check ins and inform Housekeeping of any changes. Check with Supervisor prior to end of shift. Have thorough knowledge of outside venues and directions to each. Full understanding of the Front Desk system for all guest services. Perform other duties as requested by management. Attend meetings/training as required by management. Education & Experience: High School diploma or equivalent and some customer service experience preferred. Strong Computer skills and some financial knowledge required. Previous hotel experience preferred Physical Demands: Long hours sometimes required, including nights and weekends. Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to be on your feet throughout the entire shift. Required Competencies Must be able to convey information and ideas clearly, both oral and written. Must work well in stressful, high-pressure situations. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary. Must be effective at listening to, understanding, and clarifying concerns and issues raised by team members and guests. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. Must be able to prioritize departmental functions to meet due dates and deadlines. Must be able to work with and understand financial information and data, and basic arithmetic function.
    $32k-38k yearly est. 60d+ ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front Desk Clerk Job 6 miles from Quincy

    As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Answer incoming phone calls to the hotel Dispatch maintenacne calls into Synergy Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Previous guest relations training is preferred
    $32k-39k yearly est. 28d ago
  • Front Desk Agent

    Westmont Group 4.3company rating

    Front Desk Clerk Job 6 miles from Quincy

    Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling.
    $32k-37k yearly est. 28d ago
  • Front Desk Agent

    LTP Pickleball

    Front Desk Clerk Job 16 miles from Quincy

    Ltp Pickleball in South Easton, MA is looking for one front desk agent to join our 19 person strong team. We are located on 7 Lois Ln. Our ideal candidate is self-driven, motivated, and engaged. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Help with some simple bar/restaurant tasks Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Basic pickleball knowledge is preferred Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to receiving your application. Thank you.
    $32k-39k yearly est. 40d ago
  • Front Desk Agent

    Peregrine Hospitality

    Front Desk Clerk Job 16 miles from Quincy

    Essential Functions Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. Register guests into the computer system, verifying reservation details and processing payments. Handle cash and balance the cash drawer, maintaining accurate financial records. Provide guests with information about hotel facilities and local attractions. Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Maintain extensive knowledge of the hotel's services, facilities, and the local area. Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Work cohesively with the team, supporting management and collaborating professionally with co-workers. Skills and Abilities Understand the mission, vision, and goals of the hotel  Must be able to prioritize and work efficiently with limited supervision  Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs  Must possess basic computer skills  Strong attention to detail and the ability to handle multiple tasks simultaneously  General knowledge of the city where hotel is located and its attractions  Extensive knowledge of the hotel, its services and facilities  Ability to handle cash and balance cash drawer required  Strong team player, able to partner with management and other employees in a professional manner  Job Qualifications/Requirements Education: High School diploma or GED equivalence  Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    KSL Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
    $32k-39k yearly est. 52d ago
  • Front Desk Agent

    Jiten Hotel Management Inc.

    Front Desk Clerk Job 11 miles from Quincy

    Front Desk Associates are the “FACE” of our Hotel. You are serving guest at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following Jiten Hotel Managements standards and that of your Brand Standards of the Responsibilities, Guidelines and procedures below and in your companies' handbook. Responsibilities Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel. Provide the highest quality of service to the customer at all times. Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings. Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Communicate with incoming shift by logging pertinent information in the Pass On Log. Ensure that all cash, check, and misc. departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid. Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel. Receive and transmit mail, phone and written messages for guests on a confidential basis. Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions. Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Handle special service requests including securing of guest valuables in safety deposit boxes. Be very knowledgeable of the hotels brand priority members program. Have thorough knowledge of emergency procedures Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Be able to move luggage or packages weighing up to 30 pounds Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times. Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. Other duties, as assigned, which the employee is capable of performing. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established. Have knowledge about all emergency procedures and know how to act on them. Be flexible in regard to your work schedule. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. QUALIFICATIONS • High school diploma or GED required; however post high school education or training preferred • Requires standing to a significant degree • Excellent customer service focus • Pleasant, professional, and helpful demeanor • Able to work a flexible schedule that will include nights, weekends, and holidays
    $32k-39k yearly est. 5d ago
  • Front Desk Agent

    Jitenhotels

    Front Desk Clerk Job 15 miles from Quincy

    We are seeking full-time and part-time front desk agents. Candidates must have flexibility with mornings, evenings and weekends. Responsibilities Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel. Provide the highest quality of service to the customer at all times. Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings. Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Communicate with incoming shift by logging pertinent information in the Pass On Log. Ensure that all cash, check, and misc. departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid. Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel. Receive and transmit mail, phone and written messages for guests on a confidential basis. Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions. Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Handle special service requests including securing of guest valuables in safety deposit boxes. Be very knowledgeable of the hotels brand priority members program. Have thorough knowledge of emergency procedures Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Be able to move luggage or packages weighing up to 30 pounds Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times. Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. Other duties, as assigned, which the employee is capable of performing. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established. Have knowledge about all emergency procedures and know how to act on them. Be flexible in regard to your work schedule. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. QUALIFICATIONS • High school diploma or GED required; however post high school education or training preferred • Requires standing to a significant degree • Excellent customer service focus • Pleasant, professional, and helpful demeanor • Able to work a flexible schedule that will include nights, weekends, and holidays
    $32k-39k yearly est. 5d ago
  • Night Auditor

    Crescent Careers

    Front Desk Clerk Job In Quincy, MA

    We are looking for a night owl to join our front office team! This is an overnight front desk/night audit position. Excellent benefits include paid time off, free meals, hotel discounts, and more! What you will do: The night auditor is a dual role. You will serve as the overnight front desk/guest service agent and complete the daily audit. This includes balancing room, restaurant, and bar receipts, posting and balancing charges and settlements in a timely and efficient manner. You will also maintain files and reset the systems for next day operations, and email pertinent information to various hotel departments. When you will do it: Night Audit shifts are generally 11:00 p.m. to 7:00 a.m., but flexibility to start earlier or stay later as needed is ideal. Part-time or full time hours. What you should bring to the table: A self-starting personality with an even disposition. The ability to communicate well with guests. A willingness to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. The ability to effectively deal with guest and employee concerns in a friendly and positive manner. The ability to access and accurately input information using a moderately complex computer system. Previous experience working with Marriott FS-PMS would be ideal!
    $31k-39k yearly est. 40d ago
  • Front Desk Agent (3pm - 11pm / Weekends a Must)

    Royal Plaza, Inc. 3.5company rating

    Front Desk Clerk Job 29 miles from Quincy

    is for 2nd Shift 3pm - 11pm only and must work weekends Insure guest satisfaction at all times. Checking in arriving guests courteously and efficiently. Confirm reservation information and room preferences. Use the guests name at least twice during the check-in process. During check in, inform the guest where there room is, where the pool and fitness rooms are, and hotel restaurant locations, and anything else you think they may want to know. Assign guest rooms to meet their requests if possible. Serve as a Concierge and help provide information regarding the hotel and its amenities, local restaurant, shopping, and directional questions. Post charges, payments, and adjustments to guest folios. Follow proper guest accounting procedures, making sure of the form of payment and that all information is accurate. Take reservation calls / faxes for our incoming guests. Maintain accurate records in all clerical areas including the updating guest status on room rack, telephone rack, and the computer. Responsible for daily shift reports and cashing out at the end of the shift. Responsible for daily bucket checking and keeping our guests accounts up to date. Takes ownership of guest issues or concerns and resolves with or without management assistance. Operating the PBX using a courteous manner. Connecting people to the proper rooms, taking accurate messages for our guests, ensure an accurate wakeup call, and make sure that the guest receives any and all messages / faxes. Use suggestive selling techniques while trying to make reservations to help sell rooms and promote other areas of the hotel. (i.e. up selling suites, promoting amenities like the pool fitness center, restaurants, etc.) Coordinates room status updates with housekeeping in regards to early check-ins, late check-outs, and special requests and partial stays. Possesses working knowledge of taking reservations same day, future, changes, cancellations, and in room blocks. Uses proper mail, packaging, and message handling procedures. Coordinates guest room maintenance work with the engineering department. Knows all safety and emergency procedures and is aware of what do in case of an event. Reports any unusual occurrence or request to the manager. Understands that business demands sometimes make it necessary to move employees from the accustomed shift to other shifts. Maintains a neat appearance, which includes wearing the complete uniform, maintaining the cleanliness of the front office area. Restocking front office supplies as needed. If supplies are low, please let the manager know so supplies can be ordered so as not to Prerequisites Prerequisites: Education: High school or equivalent. Experience: Previous hotel experience preferred. Must be proficient in handling all aspects of customer relations. Well accustomed to cash handling procedures and is able to work in a fast paced environment. Physical: Requires writing, typing, repetitive motions, excellent verbal and listening skills, attention to detail, organization, standing for long periods of time, walking, sitting, and the ability to lift 25 pounds. Benefits: We offer our eligible Associates a number of benefits to enhance their health and well-being: Group insurance including dental and vision Paid time off including vacation days, sick days and holidays Referral Bonus Hotel Discounts for - You , Your Friends & Your Family
    $30k-35k yearly est. 22d ago
  • Front Desk Supervisor

    Integrated Dermatology 3.8company rating

    Front Desk Clerk Job In Quincy, MA

    Oversee and train all Front Desk staff in Plymouth and Quincy with best practices including filling and moving provider schedules Hiring firing and performance evaluations of front desk staff Supervising and training all aspects of the patient registration process including verifying insurances Executing and maintaining all Admin duties in ATHENA Supervising and training of Insurance Prior Authorization process Supervising Patient billing process through RCM Maintain strict patient and physician confidentiality Reporting to Practice Manager Qualifications Experienced in leading a team Ability to multitask Superb customer service skills Team Player Patient Computer Skills EMR Experience Attention to detail Punctuality Professional presence Additional Information Job Type: Full-time Monday - Friday 8:00 am-5:00 pm Must be willing to go to both offices in Quincy and Plymouth Experience: Front Desk Operations and Scheduling Optimization 2+ years' experience as a Lead or Supervisor Experience utilizing EMR is required Education: Associates Degree preferred
    $32k-37k yearly est. 28d ago

Learn More About Front Desk Clerk Jobs

How much does a Front Desk Clerk earn in Quincy, MA?

The average front desk clerk in Quincy, MA earns between $26,000 and $38,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average Front Desk Clerk Salary In Quincy, MA

$31,000
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