Utility Clerk Part Time
Front Desk Clerk Job In Dryden, NY
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJs
BJs pays weekly
Eligible for free BJ's Inner Circle and Supplemental membership(s)*
Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
Benefit plans for your changing needs*
o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
401(k) plan with company match (must be at least 18 years old)
*eligibility requirements vary by position
**medical plans vary by location
Job Summary
Responsible for performing general maintenance and cleaning duties and maintaining high standards of safety and sanitation for members and team members. Gathers and returns carts/flatbeds from the parking lot to the club entrance to ensure ready access for club members.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department.
See the connection between consistent execution and the positive impact it can have on the business.
Major Tasks, Responsibilities, and Key Accountabilities
Provides members with prompt and courteous service and assistance. Maintains high standards of safety and sanitation for members and team members.
Responsible for maintaining the cleanliness of all areas of the club including the sales floor, offices, restrooms and the outdoor grounds and parking lot.
Gathers and returns carts and flatbeds from the parking lot to the club entrance. Removes any trash or debris from the parking lot, cart corrals, and exterior of the club.
Ensures that carts are well-stocked at the club entrance.
Verifies that all carts are in working order and clean. Removes carts that are not suitable for use.
Returns new and unused merchandise to the sales floor.
Performs maintenance and cleaning duties including wet and dry mopping, sweeping, vacuuming, carpet extracting, washing glass, emptying trash receptacles and pulling pallets.
Maintains outdoor grounds of club property including cart corrals, sidewalks and outdoor trash receptacles.
Prioritizes maintenance and cleaning responsibilities across the club in an efficient manner.
Operates the floor scrubber, trash compactor and cardboard baler machines in a safe and efficient manner following established safety standards.
Restocks maintenance / cleaning supplies and ensures supply areas on the receiving dock and maintenance closets are clean, neat and organized.
Performs minor and routine building repairs and notifies management when major repairs may be required.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Must successfully complete required training and certification processes.
Prior maintenance or janitorial experience preferred, but not required.
Prior retail/wholesale experience preferred.
May be less than 18 years of age to perform parking lot cart functions. Must be over 18 to operate equipment and enter age restricted areas.
Environmental Job Conditions
Most of the time is spent moving about on hard surfaces. May frequently require bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Requires using a pallet jack to pull and push pallets.
Frequent exposure to company authorized cleaning agents.
Occasional exposure to paint and company authorized chemicals.
Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
Frequently works both indoors and outdoors with regular exposure to outdoor weather conditions.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJs Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $15.50-$18.60.RequiredPreferredJob Industries
Other
Order Entry
Front Desk Clerk Job In Syracuse, NY
IMMEDIATE NEED IN ORDER ENTRY
Comfort Windows is seeking an individual to process new sales orders for submittal to our manufacturing facility and/or supply vendors.
Receive detailed orders from the field
Interpret notes, measurements, photos, and additional information
Enter data into job ordering system for manufacturing
Very detailed work requiring precise interpretation and judgment
Requirements include:
The ability to read and understand complex, hand-written job orders is required
Interpretation of measurements is necessary
Experience with accurate data entry
Prior work in the construction field is a plus
Comfort Windows is Upstate NY's #1 home remodeling contractor with 40 years of experience in the home improvement industry. As a family-owned contractor, we manufacture locally and install using only our own trained employees. For everything from replacement windows to basements, siding to bathrooms, doors and more, Comfort Windows does the job right from start to finish.
Comfort Windows is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Front Counter Representative Milton Rents
Front Desk Clerk Job In Syracuse, NY
Milton Rents (a division of Milton CAT) is seeking a reliable individual with good customer service to work on the Front Sales Counter. The primary responsibilities of this position are to handle all inbound sales activity from a variety of sources, and coordinate with the internal departments to ensure that all customer requests are handled in a professional, timely manner.
Milton Rents offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential.
Pay Range: $18.00-$25.20 depending on experience.
Benefits include:
* Paid Time Off + 8 company paid holidays
* Medical, Dental and Vision insurance options for Employee and Family
* Disability & Life Insurance Packages
* Competitive Retirement Plan
* Tuition Reimbursement - available to FT employees with 1 year+ of service
* Additional supplemental offerings and discount programs
* Employee Referral Program
Responsibilities
* Greet and transact business with all walk-in traffic in the showroom
* Answer all incoming calls to initiate sales process or route to other departments
* Coordinate sales and rentals with outside sales, shop, and warehouse personnel
* Retain all rental contracts at the front counter until the equipment is returned
* Work to resolve any outstanding issues to the mutual satisfaction of the customer and the company
* Forward all referrals and leads to the appropriate Outside Sales Rep
* Generate activity reports as requested by management
* Obtain and update customer information as requested by management
Qualifications
* A high-school diploma or GED is required for this job
* 2 years of successful Inside Sales/Customer Service experience in equipment rental or a related industry
* Working knowledge of operating capabilities of Construction Rental Equipment
* Working knowledge of construction materials and their applications
* Excellent phone, written, and verbal communication skills
* Friendly and professional customer service skills and a desire to help
This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
HOTEL FRONT DESK AGENT - Holiday Inn Express Geneva
Front Desk Clerk Job In Geneva, NY
Full-time, Part-time Description
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Guest Service Manager or Assistant General Manager
Summary
Responsible for performing a variety of guest service activities while providing the highest level of service possible.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only).
Perform laundry duties as needed
Maintain continental breakfast, including closing and cleaning of area.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Be at work consistently and on time; Arrive at meetings on time.
Able to read and interpret written information.
Able to work alone or with others.
Able to deal with frequent change, delays, or unexpected events.
Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
Contribute to building a positive team spirit; ask for and offer help when needed.
Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
Active problem solver by listening to guests and providing service that exceeds expectations.
Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.
Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Requirements
Education and/or Experience
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner.
Certificates, Licenses, Registrations
Maintain a valid New York State Drivers License with no major violations (select service properties only).
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, work at heights, traverse
Move about or to, position self
Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description 16.50 Per Hour
Front Desk Clerk (The Inn at Turning Stone)
Front Desk Clerk Job In Verona, NY
Starting Pay Rate: $17/hr. Sunrise Shift Available As a Front Desk Clerk at the Inn at Turning Stone, you'll warmly welcome guests, ensuring a smooth check-in and check-out experience. You'll manage reservations, handle transactions with care, and provide helpful answers to guest inquiries. Your role includes sharing knowledge about our property and local attractions, assisting with gaming activities, and maintaining a tidy and welcoming front desk area. With your friendly approach and attention to detail, you'll help create a memorable stay for each guest.
What we value:
* Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
* Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
* Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Why choose Turning Stone Enterprises?
* Paid weekly
* Variety of schedules
* Paid time off
* Tuition assistance
* Career-building professional development
* Discounts from dining to fuel to concerts
* Team Member appreciation events
* Quality healthcare and dental benefits
* A robust 401k retirement plan
* Dealer School
* Finance Scholarship Program
What you will do as a Front Desk Clerk:
* Ensures all procedures are followed when checking guests into and out of the Inn.
* Maintains thorough knowledge of Inn reservation system. Processes guest transactions with minimal error.
* Promptly answers telephone calls to the Inn Front Desk and conducts reservations accordingly.
* Effectively answers any guest questions and consistently directs guests to proper areas for answers.
* Ensures guests always receive the correct key upon check-in and that all keys given are accounted for upon check out.
To be successful as a Front Desk Clerk, you'll need:
* A high school diploma or G.E.D.
* To have experience in a guest contact position.
* Prior hotel and cashiering experience.
* To be able to type 40 wpm.
* Excellent communication and computer skills required.
* The ability to obtain Class II Gaming License.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
#LI-DNI
Front Desk Agent
Front Desk Clerk Job In Syracuse, NY
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Front Desk Agent- FULL TIME @ MArriott Downtown Syracuse 3PM-11PM
Front Desk Clerk Job In Syracuse, NY
The amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions
Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.
We offer FREE parking, FREE staff meal, competitive Paid Time Off , Health Benefits, and we also offer Marriott discounts Worldwide for part time associates!
The iconic Marriott Syracuse Downtown is looking for a FRONT DESK AGENT that is a "Hospitality Rockstar" to greet and service our guests.
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Front Desk Agent
Front Desk Clerk Job In Syracuse, NY
Panos Fitness in Syracuse, NY is looking for one front desk agent to join our team. Our ideal candidate is a self-starter, motivated, and engaged.
Benefits
Free gym membership with employment
Opportunity for advancement
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and put back weights/equipment
Maintaining facility cleanliness and organization of resources
Selling memberships, retail, drinks out of our cooler
Qualifications
Proven experience working as a front desk agent or similar position
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
Willingness to help maintain the high standards of our facility
We are looking forward to reading your application.
Front Desk Agent
Front Desk Clerk Job In Syracuse, NY
Full-time Description
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
This position may require flexible scheduling availability.
Requirements
Job Requirements:
Check-in/Check-out hotel guests
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Prepares all necessary reports during each shift for the management team
Job Qualifications:
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program:
How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member of the Month, Quarter, and Year recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
Salary Description $17.00
Front Desk Clerk
Front Desk Clerk Job In Pulaski, NY
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Pulaski, New York. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of CA, CO, IL, MD, MN, NY, and WA is:
Hourly: $15.50 - $15.50
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
RV Park Front Desk Clerk
Front Desk Clerk Job In Verona, NY
Starting Pay Rate: $17/hr
Day Shift Available
Become an integral part of our team as an RV Park Front Desk Clerk. Your role encompasses a range of responsibilities, including greeting guests, conducting tours, managing phone communications, and contributing to the efficient operation of our Retail shop. Your adaptability and commitment to excellence in these duties are key to the seamless functioning of our business. Join us and play a crucial role in delivering exceptional service to our guests while contributing to the overall success of our establishment.
What we value:
Positivity
- Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
Growth Opportunities
- We offer a successful journey, including hands-on training and support to advance your career.
Empowerment
- We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Why choose Turning Stone Enterprises?
Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
What you will do as a RV Park Front Desk Clerk:
Consistently makes sure guest signs and initials paperwork properly and attaches all pertinent information to the registration card.
Ensures all procedures are followed when checking guests into and out of the RV park.
Effectively answers any guest questions. Consistently directs guests to proper areas for answers to questions. Consistently follows through on guest issues to get them resolved.
Maintains thorough knowledge of the reservations system. Processes guest transactions with minimal error. Consistently uses proper group, source, and reason codes.
Promptly answers telephone calls to the RV Park Front Desk.
Key attributes we're seeking as a RV Park Front Desk Clerk are:
1+ years' experience in reception work.
Excellent communication and computer skills.
Guest Service experience preferred.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
#LI-DNI
Mail Handler
Front Desk Clerk Job In Liverpool, NY
Department: Production Reports to: Department Manager Full-Time:Monday - Friday 7:00 a.m. to 3:30 p.m. Pay Schedule: Weekly Pay The salary range reflects the anticipated compensation for the role and may vary based on several factors, including experience, education, specific skill sets, tenure, and overall fit. We value each person's contributions and understand that every role has unique requirements that influence compensation; however, different roles may require different levels of expertise and qualifications, which can affect compensation. While we strive to maintain fairness and consistency across the organization, differences in responsibilities, qualifications, and market conditions may result in varied compensation levels. Our goal is to ensure that compensation remains equitable, aligned with the demands of each position, and reflective of each employee's unique value.
Non-Exempt: Starting at $33,280 - $37,440 annually depending on experience
All hourly positions:
2nd Shift, +$1. hour Shift Differential
3rd Shift, +$2. hour Shift Differential
Position Summary
The Mail Handler is responsible for efficiently handling, processing, and distributing incoming and outgoing mail within the organization. This role ensures that all mail items are sorted and delivered promptly and accurately, supporting the overall operations.
Essential Duties
The essential functions include, but are not limited to, the following:
Mail Sorting and Distribution
Sort incoming mail by department or recipient.
* Distribute mail to the appropriate areas.
* Ensure timely and accurate processing of all mail items.
Mail Processing
* Prepare outgoing mail for shipment, including weighing, labeling, and postage application.
* Operate mail processing equipment.
* Handle bulk mailings and special mail services as required.
Record Keeping and Reporting
* Maintain accurate records of incoming and outgoing mail.
* Track and log registered, certified, and express mail.
* Generate reports on mailroom activities as requested by management.
Customer Service
Assist employees with mail-related inquiries and services.
* Resolve issues related to mail delivery and processing.
* Provide exceptional customer service to internal and external stakeholders.
Mailroom Maintenance
* Keep the mailroom clean, organized, and secure.
* Monitor and manage mailroom supplies, ordering new supplies as necessary.
* Ensure mailroom equipment is adequately maintained and report any malfunctions to the supervisor.
Compliance and Security
* Adhere to company policies and procedures regarding mail handling and confidentiality.
* Follow safety and security protocols to protect sensitive information.
* Assist in implementing and maintaining mailroom security measures.
Additional Responsibilities
* Employees may be required to perform duties outside their primary responsibilities or assigned department, as reasonably requested by management. These duties may occasionally occur outside of regular working hours, provided they align with applicable labor laws and are compensated fairly and appropriately, reflecting the value of your contribution to the organization.
On-Call Requirements
* If you are called in to work outside your regular schedule, you are expected to work at least four hours unless otherwise directed by management.
Minimum Qualifications
* High school diploma or equivalent.
* Previous experience in a mailroom or similar environment is preferred but not required.
* Strong organizational skills and attention to detail.
* Ability to operate standard mailroom equipment.
* Basic computer skills, including familiarity with email and data entry.
* Excellent communication and customer service skills.
* Ability to work independently and as part of a team.
* Reliable and punctual with a strong work ethic.
* Flexibility to work varying shifts if required.
Decision Making
Decisions generally affect the position or specific functional area. Problems encountered are routine and somewhat repetitive and generally solved by following clear directions and procedures.
Independence of Action
Work progress is monitored by the supervisor/manager. The incumbent follows precedents and procedures, may set priorities, and organizes work within general guidelines established by the supervisor/manager.
People Management
Not responsible for supervising others.
Physical Demands and Work Environment
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully.
* Work is performed in a warehouse or production facility environment.
* May be exposed to varying temperatures, noise, and dust.
* Must be able to lift 50 pounds, push 300 pounds on a load-bearing cart, carry 25 pounds, and pull 300 pounds.
* Must be able to use hand tools, pallet jacks, and forklifts.
* It requires frequent standing, walking, crouching, bending, kneeling, lifting, and using repetitive motions of hands or wrists; finger, grasp, handle, or feel; reach with arms and hands for extended periods.
Note
This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. They are subject to possible modification to accommodate individuals with disabilities reasonably.
Immediate Mailing Services, Inc. is an equal opportunity employer and values diversity. Immediate Mailing Services, Inc. is a drug-free workplace that is compliant with applicable ADA regulations. Immediate Mailing Services, Inc. is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age / Immigration Status / Criminal Convictions / Height / Weight, or any other protected class/status. Immediate Mailing Services, Inc. is committed to diversity and inclusion. We seek employees and customers from all backgrounds to join our teams, and we encourage them to bring their authentic, original, and best selves to work. Our employees are expected to do the same. All employment decisions are based on qualifications, merit, and business needs. The company is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable, including Veterans Disabled.
To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
Mail Handler
Front Desk Clerk Job In Liverpool, NY
Department: Production
Reports to: Department Manager
Full-Time:Monday - Friday 7:00 a.m. to 3:30 p.m.
Pay Schedule: Weekly Pay
****The salary range reflects the anticipated compensation for the role and may vary based on several factors, including experience, education, specific skill sets, tenure, and overall fit. We value each person's contributions and understand that every role has unique requirements that influence compensation; however, different roles may require different levels of expertise and qualifications, which can affect compensation. While we strive to maintain fairness and consistency across the organization, differences in responsibilities, qualifications, and market conditions may result in varied compensation levels. Our goal is to ensure that compensation remains equitable, aligned with the demands of each position, and reflective of each employee's unique value.
Non-Exempt: Starting at $33,280 - $37,440 annually depending on experience
All hourly positions:
2nd Shift, +$1. hour Shift Differential
3rd Shift, +$2. hour Shift Differential
Position Summary
The Mail Handler is responsible for efficiently handling, processing, and distributing incoming and outgoing mail within the organization. This role ensures that all mail items are sorted and delivered promptly and accurately, supporting the overall operations.
Essential Duties
The essential functions include, but are not limited to, the following:
Mail Sorting and Distribution
Sort incoming mail by department or recipient.
Distribute mail to the appropriate areas.
Ensure timely and accurate processing of all mail items.
Mail Processing
Prepare outgoing mail for shipment, including weighing, labeling, and postage application.
Operate mail processing equipment.
Handle bulk mailings and special mail services as required.
Record Keeping and Reporting
Maintain accurate records of incoming and outgoing mail.
Track and log registered, certified, and express mail.
Generate reports on mailroom activities as requested by management.
Customer Service
Assist employees with mail-related inquiries and services.
Resolve issues related to mail delivery and processing.
Provide exceptional customer service to internal and external stakeholders.
Mailroom Maintenance
Keep the mailroom clean, organized, and secure.
Monitor and manage mailroom supplies, ordering new supplies as necessary.
Ensure mailroom equipment is adequately maintained and report any malfunctions to the supervisor.
Compliance and Security
Adhere to company policies and procedures regarding mail handling and confidentiality.
Follow safety and security protocols to protect sensitive information.
Assist in implementing and maintaining mailroom security measures.
Additional Responsibilities
Employees may be required to perform duties outside their primary responsibilities or assigned department, as reasonably requested by management. These duties may occasionally occur outside of regular working hours, provided they align with applicable labor laws and are compensated fairly and appropriately, reflecting the value of your contribution to the organization.
On-Call Requirements
If you are called in to work outside your regular schedule, you are expected to work at least four hours unless otherwise directed by management.
Minimum Qualifications
High school diploma or equivalent.
Previous experience in a mailroom or similar environment is preferred but not required.
Strong organizational skills and attention to detail.
Ability to operate standard mailroom equipment.
Basic computer skills, including familiarity with email and data entry.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Reliable and punctual with a strong work ethic.
Flexibility to work varying shifts if required.
Decision Making
Decisions generally affect the position or specific functional area. Problems encountered are routine and somewhat repetitive and generally solved by following clear directions and procedures.
Independence of Action
Work progress is monitored by the supervisor/manager. The incumbent follows precedents and procedures, may set priorities, and organizes work within general guidelines established by the supervisor/manager.
People Management
Not responsible for supervising others.
Physical Demands and Work Environment
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully.
Work is performed in a warehouse or production facility environment.
May be exposed to varying temperatures, noise, and dust.
Must be able to lift 50 pounds, push 300 pounds on a load-bearing cart, carry 25 pounds, and pull 300 pounds.
Must be able to use hand tools, pallet jacks, and forklifts.
It requires frequent standing, walking, crouching, bending, kneeling, lifting, and using repetitive motions of hands or wrists; finger, grasp, handle, or feel; reach with arms and hands for extended periods.
Note
This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. They are subject to possible modification to accommodate individuals with disabilities reasonably.
Immediate Mailing Services, Inc. is an equal opportunity employer and values diversity. Immediate Mailing Services, Inc. is a drug-free workplace that is compliant with applicable ADA regulations. Immediate Mailing Services, Inc. is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age / Immigration Status / Criminal Convictions / Height / Weight, or any other protected class/status. Immediate Mailing Services, Inc. is committed to diversity and inclusion. We seek employees and customers from all backgrounds to join our teams, and we encourage them to bring their authentic, original, and best selves to work. Our employees are expected to do the same. All employment decisions are based on qualifications, merit, and business needs. The company is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable, including Veterans Disabled.
To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
Night Auditor
Front Desk Clerk Job In Cortland, NY
Job Title: Night Auditor The Night Auditor is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.
Duties and Responsibilities
● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
● Maintain confidentiality of guest information and pertinent hotel data.
● Perform daily cash count; prepare bank deposit and review of audit packages.
● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals.
● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms.
● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance.
● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions.
● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval.
● Comply with all OSHA standards.
● Provide special services for guests upon request.
● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.).
● Performs other duties as assigned.
Qualifications
● 1-2 years in a previous customer service position preferred.
● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
● Basic English communication (verbal and written) skills are required.
● May be required to work nights, weekends, and/or holidays.
Working Conditions
Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
* Able to comfortably lift 50 lbs
Typist (Part-Time)
Front Desk Clerk Job In Auburn, NY
DEPARTMENT: Student Affairs (Dual Campus) APPOINTMENT: 12 Month (Civil Service) Cayuga Community College is seeking to fill a part-time typist position to help support our Student Affairs department. The primary campus designation will be defined by location of successful candidate. Assignments to the secondary campus may occur periodically based on coverage needs.
AUBURN CAMPUS- 197 Franklin Street, Auburn, NY 13021
FULTON CAMPUS- 11 River Glen Drive, Fulton, NY 13069
REQUIREMENTS:
* Following policies and procedures that ensure that student data is entered, processed, utilized, and stored properly both internally and externally.
* Entering data from forms, records and/or reports using BANNER software.
* Provide direct services to current and prospective students via phone, email, and in-person.
* Maintain confidentiality of student academic records.
* Processing requests from internal and external customers
* Maintaining a record-keeping and filing system for all students.
* Provide data entry for the student services offices.
* Displaying a high level of effort and commitment to performing work.
* Operating effectively within the division and college organizational structure.
* Demonstrating trustworthiness and responsible behavior.
* Provide front desk coverage, as needed.
* Performs other duties as assigned.
QUALIFICATIONS:
* High school diploma and some clerical experience required.
* Must have the ability to understand and carry out oral and written instructions, to type accurately at a satisfactory rate of speed, to work well with others, be tactful and courteous, be willing to accept responsibility and be mentally alert.
* Must be familiar with word processing and data entry procedures, be able to learn and prepare for assignments of progressively increasing difficulty.
DATE TO BE FILLED:
Application review with begin immediately and continue until the position is filled
COMPENSATION:
$19.14 / Hour
Not to exceed 974 hours/annually
APPLICATION DEADLINE:
Application review with begin immediately and continue until the position is filled
HOW TO APPLY
All applications must be submitted electronically. Applications must be submitted to Cayuga County Civil Service. To view the job posting and application instructions, please visit:
Hotel Front Desk Associate
Front Desk Clerk Job In Oswego, NY
The Front Desk attendant is responsible to provide and promote a high level of guest service from reception at the front desk to guest checkout. The attendant must have a working knowledge of all hospitality services including Front Office, night audit, and reservations management. He/She will work to ensure a 100% level of guest satisfaction by acting as the main point-of-contact for all guest requirements and requests throughout the period of stay.
Pay Rate: $15.20 per hour
Education and Experience
High school diploma (advanced education/coursework desired)
One year experience with front desk or customer-facing role (e.g., cashier, sales)
Duties and Responsibilities
-- Smile and continuously project a helpful attitude
-- Provide the highest quality of service to the customer at all times
-- Stay current on all emergency procedures and acts accordingly
-- Greet and register guests and provide room assignments, accommodating special requests whenever possible. Assist in the pre-registration and blocking of reservations
-- Have working knowledge of reservations procedures, sell reservations, and know cancellation procedures
-- Handle guest check-ins and check-outs efficiently, in a friendly and professional manner
-- Provide information to all guests in a courteous and informative manner. Maintains confidentiality of guests and associates information.
-- Handle complaints courteously. When necessary, utilize supervisor or Manager for appropriate action.
-- Handle lost and found by taking relevant messages and following Lost and Found procedures
-- Communicate with incoming shift by logging pertinent information in the front office log
-- Ensure that all cash, checks, and miscellaneous departments are in balance at the end of each shift
-- Complete appropriate shift checklist daily
-- Keep housekeeping informed of any special requests, late checkouts, and special need areas in the hotel
-- Answers transfers, recalls, and all incoming calls in a timely and friendly manner
-- Receive and transmit mail, phone calls, and messages for guests
-- Answer inquires pertaining to hotel services, shopping, dining, entertainment, and travel directions
-- Assist guests in obtaining information. Call airlines, rent-a-car, companies, etc.
-- Post room charges, food and beverage charges, phone charges, and compute guest bills using. Collect payments and make changes for hotel guests following all handling procedures as required
-- Ensure adequate key cards are available for assignment of guest rooms
-- Promote repeat business by offering to take future reservations upon checkout
-- Keep the front office area neat, clean, and free of safety hazards
-- Maintain knowledge of the hotel, hotel staff, hotel services with hours of operations, room locations, types of rooms and room selling strategies, hotel rates and discounts, hotel credit and check cashing policies and procedures, and know how to handle each
-- Be knowledgeable of brand reward programs and its benefits and any current promotions being offered
-- Responsible for proper telephone etiquette
-- Develop a thorough knowledge of the hotel's front office computer system. Has understanding of in-house computers and monitors computer accuracy to ensure maximum occupancy
-- Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department
-- Wear proper uniform and name tag at all times in accordance with the standards of appearance
-- Attend front office department meetings
-- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook
-- Perform all other duties as assigned by management
Front Desk Supervisor
Front Desk Clerk Job In East Syracuse, NY
Our busy Dermatology office in East Syracuse seeks an experienced Front Desk Supervisor to manage the front desk and office operations. This well-established practice provides a full range of services in Dermatology. We are looking for a Front Desk Supervisor to help provide excellent care to our patients.
Job Description
Oversee daily operations of the front office
Supervise front desk staff
Oversees patient billing & collections
Manage and coordinate the scheduling of front staff for the entire practice, train front staff, be the contact person for call outs, get/provide coverage for call outs.
Manage the daily operations of the Syracuse office, including patient scheduling/registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems.
Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
Manage, implement and maintain office policies and procedures.
Oversee compliance related activity.
Provide additional administrative support to the practitioner through the completion of assigned tasks.
Must be able to fill in for MA's for Syracuse office only
Qualifications
Exceptional customer (patient) service skills.
Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations
Strong computer skills with an intermediate level of proficiency in MS Word and Excel.
Ability to multi-task
Excellent organizational skills
Ability to manage staff and maintain a positive work environment
Additional Information
Job Type:
Full-time
Monday- Friday
Experience:
At least 2 years of experience in medical office managment (Dermatology experience preferred).
At least 2 years of experience as a Front Desk Receptionist.
Experience with medical software systems (EMR).
Education:
High school diploma or equivalent
Salary
Pay Starts at 50k and increases with experience
Utility Clerk Part Time
Front Desk Clerk Job In Newfield, NY
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJs
BJs pays weekly
Eligible for free BJ's Inner Circle and Supplemental membership(s)*
Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
Benefit plans for your changing needs*
o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
401(k) plan with company match (must be at least 18 years old)
*eligibility requirements vary by position
**medical plans vary by location
Job Summary
Responsible for performing general maintenance and cleaning duties and maintaining high standards of safety and sanitation for members and team members. Gathers and returns carts/flatbeds from the parking lot to the club entrance to ensure ready access for club members.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department.
See the connection between consistent execution and the positive impact it can have on the business.
Major Tasks, Responsibilities, and Key Accountabilities
Provides members with prompt and courteous service and assistance. Maintains high standards of safety and sanitation for members and team members.
Responsible for maintaining the cleanliness of all areas of the club including the sales floor, offices, restrooms and the outdoor grounds and parking lot.
Gathers and returns carts and flatbeds from the parking lot to the club entrance. Removes any trash or debris from the parking lot, cart corrals, and exterior of the club.
Ensures that carts are well-stocked at the club entrance.
Verifies that all carts are in working order and clean. Removes carts that are not suitable for use.
Returns new and unused merchandise to the sales floor.
Performs maintenance and cleaning duties including wet and dry mopping, sweeping, vacuuming, carpet extracting, washing glass, emptying trash receptacles and pulling pallets.
Maintains outdoor grounds of club property including cart corrals, sidewalks and outdoor trash receptacles.
Prioritizes maintenance and cleaning responsibilities across the club in an efficient manner.
Operates the floor scrubber, trash compactor and cardboard baler machines in a safe and efficient manner following established safety standards.
Restocks maintenance / cleaning supplies and ensures supply areas on the receiving dock and maintenance closets are clean, neat and organized.
Performs minor and routine building repairs and notifies management when major repairs may be required.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Must successfully complete required training and certification processes.
Prior maintenance or janitorial experience preferred, but not required.
Prior retail/wholesale experience preferred.
May be less than 18 years of age to perform parking lot cart functions. Must be over 18 to operate equipment and enter age restricted areas.
Environmental Job Conditions
Most of the time is spent moving about on hard surfaces. May frequently require bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Requires using a pallet jack to pull and push pallets.
Frequent exposure to company authorized cleaning agents.
Occasional exposure to paint and company authorized chemicals.
Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
Frequently works both indoors and outdoors with regular exposure to outdoor weather conditions.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJs Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $15.50-$18.60.RequiredPreferredJob Industries
Other
Hotel Front Desk Agent
Front Desk Clerk Job In Newark, NY
Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.
Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.
Reports To: Guest Service Manager or Assistant General Manager
Summary
Responsible for performing a variety of guest service activities while providing the highest level of service possible.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only).
Perform laundry duties as needed
Maintain continental breakfast, including closing and cleaning of area.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Be at work consistently and on time; Arrive at meetings on time.
Able to read and interpret written information.
Able to work alone or with others.
Able to deal with frequent change, delays, or unexpected events.
Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
Contribute to building a positive team spirit; ask for and offer help when needed.
Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
Active problem solver by listening to guests and providing service that exceeds expectations.
Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.
Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Requirements
Education and/or Experience
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner.
Certificates, Licenses, Registrations
Maintain a valid New York State Drivers License with no major violations (select service properties only).
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
Move, transport, put, install, remove, replace, position, place, transfer
Ascend, descend, work at heights, traverse
Move about or to, position self
Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service
Communicate, converse, discern, convey, discuss
Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Front Desk Clerk (The Inn at Turning Stone)
Front Desk Clerk Job In Verona, NY
Starting Pay Rate: $17/hr.
Sunrise Shift Available
As a Front Desk Clerk at the Inn at Turning Stone, you'll warmly welcome guests, ensuring a smooth check-in and check-out experience. You'll manage reservations, handle transactions with care, and provide helpful answers to guest inquiries. Your role includes sharing knowledge about our property and local attractions, assisting with gaming activities, and maintaining a tidy and welcoming front desk area. With your friendly approach and attention to detail, you'll help create a memorable stay for each guest.
What we value:
Positivity
- Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
Growth Opportunities
- We offer a successful journey, including hands-on training and support to advance your career.
Empowerment
- We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Why choose Turning Stone Enterprises?
Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
What you will do as a Front Desk Clerk:
Ensures all procedures are followed when checking guests into and out of the Inn.
Maintains thorough knowledge of Inn reservation system. Processes guest transactions with minimal error.
Promptly answers telephone calls to the Inn Front Desk and conducts reservations accordingly.
Effectively answers any guest questions and consistently directs guests to proper areas for answers.
Ensures guests always receive the correct key upon check-in and that all keys given are accounted for upon check out.
To be successful as a Front Desk Clerk, you'll need:
A high school diploma or G.E.D.
To have experience in a guest contact position.
Prior hotel and cashiering experience.
To be able to type 40 wpm.
Excellent communication and computer skills required.
The ability to obtain Class II Gaming License.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
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