Front Desk Clerk Jobs in Northport, AL

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  • Front Desk Representative

    Allergy Asthma & Immunology of East Alabama

    Front Desk Clerk Job 49 miles from Northport

    About the Company: At Allergy Asthma & Immunology of East Alabama, our mission is to be the leading caregiver for patients of all ages in the region with allergies, chronic respiratory problems, and immune system deficiencies. About the Role: The Front Office and Medical Biller is responsible for managing front office operations, patient interactions, insurance verification, and medical billing functions. This role requires a proactive individual who can think outside the box, anticipate needs, and ensure smooth coordination between departments. Responsibilities: Front Office Responsibilities: Greet and check in patients in a professional and friendly manner. Answer phone calls, transfer calls, and respond to inquiries. Verify and update patient demographics and insurance information. Obtain insurance referrals and pre-authorizations as needed. Collect and process co-pays, deductibles, and outstanding balances. Schedule and confirm patient appointments, ensuring optimal patient flow. Scan and upload patient documents, medical records, and insurance cards. Maintain a clean and organized reception area. Handle incoming and outgoing referrals, ensuring timely processing. Billing & Insurance Responsibilities: Verify insurance coverage and benefits for new and existing patients. Process medical billing and coding tasks, including claim submissions. Review and resolve denied or rejected claims, submitting appeals when necessary. Reconcile patient accounts, posting payments, and issuing refunds as needed. Communicate with patients regarding billing inquiries and financial assistance options. Generate reports related to accounts receivable, outstanding balances, and collections. Maintain compliance with all insurance policies, procedures, and regulations. Coordinate with the clinical team to ensure proper documentation and coding. Qualifications: Preferred Education: Associate's or Bachelor's degree in Business, Healthcare Administration, or a related field preferred. Preferred Experience: Minimum of 3-5 years in a medical office, with experience in front office operations and billing. Required Skills: Strong organizational and multitasking abilities. Proficiency in electronic health records (EHR) and medical billing software. Knowledge of ICD-10 and CPT coding. Excellent communication and problem-solving skills. Ability to work independently and collaboratively within a team. Equal Opportunity Statement: Allergy Asthma & Immunology of East Alabama is an equal-opportunity employer and a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screening, with random testing throughout employment.
    $19k-25k yearly est. 5d ago
  • Front Desk Clerk

    Hilton Worldwide 4.5company rating

    Front Desk Clerk Job 49 miles from Northport

    Sign On Bonus!!!!!! A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her * >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards * Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries * >Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner * Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction * Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $22k-26k yearly est. 1d ago
  • Front Desk Representative

    Gastro Health 4.5company rating

    Front Desk Clerk Job 49 miles from Northport

    Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Greet patients in a pleasant and timely manner. Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information. Verify registration forms are complete & obtain referring physician & primary physician information. Ensure patient has current referral on date of service. Obtain referral if necessary. Verify insurance benefits and eligibility prior to office visits & procedures. Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected. Ensure time-of-service batch is balanced and closed daily. Research & assist patients with questions regarding balances including collecting applicable payments. Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards. Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes. Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary. Schedule, confirm, and cancel office appointments. Pick up voicemail messages Reschedule no-show appointments and maintain coverage to reflect correct information for the day. Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records. Other duties as assigned. Minimum requirements: High school diploma 2+ years experience in medical practice or similar setting Bilingual (Spanish) preferred eClinicalWorks (eCW) experience desired We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $23k-29k yearly est. 5d ago
  • Full-Time Front Desk Clerk

    Birmingham South RV Park

    Front Desk Clerk Job 48 miles from Northport

    Birmingham South RV Park in Pelham, AL is looking for a full-time front desk/reservation specialist to join our team! Days and hours of work may vary between the hours of 07:30 - 5:15 PM, including weekdays and some weekends (Saturday & Sunday). The ideal candidate will have an upbeat personality, be able to work both independently, and well with others, be reliable, a multitasker, and hard-working. Must have reliable transportation and the ability to work in a fast-paced environment. This position may require some lifting of up to 40lbs, and will require working both indoors and outdoors. Responsibilities: · Greet and welcome guests in a friendly and professional manner. · Answer phone calls and convert inquiries into reservations. · Reply to voicemails and emails. · Booking reservations as requested by guests. · Maintaining office cleanliness and organization of resources. · Learn and certify to pump propane, training provided. · Assist with outdoor maintenance duties. · Cleaning of Restrooms and cabins. Qualifications: · Proven experience working as a front desk clerk or similar position. · Must have basic computer skills and knowledge of spreadsheets and word-processing documents. · Excellent customer service skills and courteous phone manner. · Multitasker, Time management, and organizational skills. · Ability to sell in a friendly, courteous, and respectful manner. · Must be able to sit, stand, stoop and lift up to 40lbs. · State of AL Propane Dispensing License preferred. If it sounds like this would be a good fit, we look forward to hearing from you. Please attach a resume with your application. You may also stop in our office to get more information or apply in person. We are located at 222 Co Rd 33, Pelham, AL 35124. Thank you!
    $21k-26k yearly est. 60d+ ago
  • Front Desk Agent Home 2 Suites Birmingham Colonnade (Flexible to work all shifts)

    Home2 Suites

    Front Desk Clerk Job 49 miles from Northport

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $24k-29k yearly est. 13d ago
  • Front Desk Agent

    Towneplace Suites Birmingham South

    Front Desk Clerk Job 49 miles from Northport

    TownePlace Suites in Birmingham, AL is looking for one front desk agent and front desk manager to join our 20 person strong team. We are located on 400 Commons Drive. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Maintaining daily hotel activity Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    HIEX-Homewood

    Front Desk Clerk Job 49 miles from Northport

    Mansa Hospitality in Birmingham, AL is looking for one front desk agent to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Build and develop relationships with our loyal guests Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills Computer Experience Must be flexible in availability to work days and evenings along with holidays We are looking forward to reading your application.
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    HIEX-McCalla

    Front Desk Clerk Job 49 miles from Northport

    Holiday Inn Express & Suites in Mc Calla, AL is looking for front desk agents and night auditors to join our team. We are located on 4703 Bell Hill Rd. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet the high standards of quality as set forth by Mansa Hospitality Answer and screen phone calls Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent

    Pyramid Global Hospitality

    Front Desk Clerk Job 49 miles from Northport

    Property Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. * Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. * Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. * Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. * Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Ability to stand and move throughout front office and continuously perform essential job functions. * Ability to read, listen and communicate effectively in English, both verbally and in writing. * Ability to access and accurately input information using a moderately complex computer system. * Hearing and visual ability to observe and detect signs of emergency situations. * Experience with Galaxy systems is a plus but not required. Qualifications Education: High school diploma preferred. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: No special licenses required. Individuals are required to meet the minimum bonding standards. Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available). Other: Applicants with additional language skills preferred.
    $24k-29k yearly est. 41d ago
  • Hotel Front Desk Agent - Evening Shift

    Milwaukee Marriott West

    Front Desk Clerk Job 49 miles from Northport

    Marriott Birmingham is Front Desk Associate - Evening Shift: 3:30pm - 11pm 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Front Desk Agent Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities. Responsibilities: * Greet guests and check them in and out of the hotel. * Answer phone calls and respond to guest inquiries. * Handle guest requests and concerns in a timely and professional manner. * Provide information about the hotel and its amenities. * Assist with room reservations and changes. * Process payments and maintain accurate records. * Coordinate with housekeeping and maintenance staff to ensure guest satisfaction. * Perform other duties as assigned by management. Requirements: * High school diploma or equivalent * Previous experience in customer service or hospitality preferred. * Excellent communication and interpersonal skills * Ability to work flexible hours, including nights, weekends, and holidays. * Proficient in Microsoft Office and hotel reservation software * Ability to multitask and prioritize tasks effectively. * Strong attention to detail and organizational skills Shift: 3:30pm - 11pm Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts. E.O.E.
    $24k-29k yearly est. 60d+ ago
  • Part Time Front Desk Agent/ Night Auditor/Overnight/Weekends/On-Call

    Springhill Suites Colonnade

    Front Desk Clerk Job 49 miles from Northport

    Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Desk Clerk JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company
    $24k-29k yearly est. 30d ago
  • Clerical Position

    Obgyn of West Alabama PC

    Front Desk Clerk Job In Northport, AL

    Full time position available for a busy 10 physician practice. Some of the duties of a front office employee include, but are not limited to: Welcomes and greets patients and visitors, in person or over the phone Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff Responds to inquiries by patients, prospective patients, and visitors in a courteous manner Collects co-pays or patient payments and balances throughout the day Requirements -High School diploma -Strong communication and people skills -Ability to work well with others -Good organizational and multi-tasking abilities -Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards. -Ability to work well under pressure with minimal supervision -Basic to intermediate computer knowledge and skills -Prior administrative or clerical experience in clinical or community-based setting highly preferred. Benefits Paid vacation/sick leave Health Insurance available for employee Short-term disability plan Paid holidays Profit sharing plan/401K plan
    $19k-25k yearly est. 60d+ ago
  • Member Engagement - Front Desk Attendant (Midday M-F)

    YMCA 3.8company rating

    Front Desk Clerk Job 46 miles from Northport

    Job Details Hoover Branch - Hoover, AL $11.00 HourlyDescription Under the supervision of the Membership Director and in cooperation with other YMCA staff, the Member Services Associate is involved in all operations of the Welcome Center and Front Desks. He/she will be responsible for assisting members and guest of the Welcome Center providing customer service, reception, information services, membership and program registrations to all. Essential Functions: To enthusiastically engage and greet each member/guest that comes in the YMCA. Build and maintain excellent and positive relationships with all staff, members, and guests by serving their needs and concerns while taking the initiative to provide exceptional customer service. Understand all program and membership offerings and registration methods necessary to complete a customer transaction while following pricing rules, business policies and procedures. Properly use Daxko software to complete transactions that may include but are not limited to youth programs, memberships, and cash program registrations. Provide tours of the facility to potential new members and use listening skills before and during the tour. The ability to promote the YMCA, its programs and their correlating directors. Be aware of financial assistance offerings including handling financial assistance applications and transactions confidentially. Work closely with branch leaders to ensure the efficiency of Welcome Center policies and procedures are being met. Answer telephone, providing information and routing calls according to procedure. Work a variety of weekday, evening, and weekend shifts. Attend staff meetings and in-service necessary for maintaining/increasing job knowledge. Other responsibilities as deemed necessary by the supervisor. Employees and volunteers who do not directly supervise children and teens will: Adhere to policies related to boundaries with children and teens. Attend required abuse risk management training annually. Report suspicious and inappropriate behaviors and policy violations. Follow mandated abuse reporting requirements. Adhere to job-specific abuse risk management responsibilities. Front desk personnel-ensure that consumers are properly signed in and signed out, that only authorized adults are allowed in the facility, etc. Qualifications Minimum Requirements: Requires corrected vision and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks. Ability to communicate clearly through speech and understanding of the English language. Ability to adapt to change quickly, work under stressful conditions on a regular basis, and have responsibility for the health and safety of others. Flexibility and the ability to work weekday, evening and weekend hours is required. Successful completion of background screening. Acquire and maintain the following certifications via YMCA, American Red Cross, American Heart Association and American Health and Safety Institute (ASHI): First Aid/CPR /AED (valid 2 years unless otherwise noted) Requisite Redwoods Online Training Modules (completed annually). Physical Demands: Ability to walk, stand, kneel, stoop and manual dexterity Ability to lift a maximum of 40 pounds.
    $20k-27k yearly est. 34d ago
  • Part Time - Front Desk Agent - Fairfield Inn-Bessemer, AL

    Au Hospitality

    Front Desk Clerk Job 36 miles from Northport

    Job Details Bessemer, AL AnyPart - Time Front Desk Agent - Fairfield Inn-Bessemer, AL About Us: Do you see yourself as a Front Desk Agent? What's your passion? Whether you're into tennis, shopping, or karaoke, at Auburn Hospitality and Fairfield Inn-Bessemer, AL we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. At Auburn Hospitality and Fairfield Inn-Bessemer, we deliver inspired service. In all we do, we are vibrant, curious, and original. Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. Be original by building connections with our guests and being imaginative to create memorable experiences. Job Overview: Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. FINANCIAL RETURNS Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Issue, control, and release guest safe-deposit boxes. Up-sell rooms where possible to maximize hotel revenue. PEOPLE Answer phones in a prompt and courteous manner. Welcome guests in a friendly, prompt, and professional manner. Register guests, issue room keys, provide information on hotel services and room location. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. GUEST EXPERIENCE Respond appropriately to guest complaints. Make appropriate service recovery gestures to ensure total guest satisfaction. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes. RESPONSIBLE BUSINESS Promote teamwork and quality service through daily communications and coordination with other departments. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Qualifications and Requirements: High School diploma or equivalent, plus one-year front desk/guest service experience. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds Handling objects, products, and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often. Basic math skills are used frequently. Problem solving, reasoning, motivating, and training abilities are often used. May be required to work nights, weekends, and/or holidays. What we offer: We offer our work family competitive pay, paid time off, and Marriott Hotels & Resorts employee discount. You will also get to be a part of a team that challenges, mentors, and encourages you during your career! Does this sound like a job for you? If so, apply TODAY! We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.
    $24k-29k yearly est. 30d ago
  • Front Desk Supervisor

    Sees Group 4.5company rating

    Front Desk Clerk Job 49 miles from Northport

    Job Details AL Birmingham - Birmingham, AL Full Time Day Admin - ClericalDescription The Front Desk Supervisor supports team goals, values and philosophy by exhibiting the following behaviors: excellence, quality service, commitment and accountability. As a member of the team, performance includes demonstration of the following accountabilities: communication, teamwork and job knowledge. POSITION SUMMARY Responsible for registering patients, monitoring referrals, collecting co-pays and scheduling appointments. Responsible for supervising front office staff. ESSENTIAL FUNCTIONS include the following: • Registers patients by gathering, verifying and entering in demographic and insurance information. • Obtains signed registration sheets, permissions to file claims, releases, etc. • Reviews schedules for referrals needed, obtains those that the office takes responsibility for and works with patients to obtain others. • Collects co-payments and personal payments. • Prepares day sheet and balances cash drawer each day. • Handles inquiries about insurances accepted, office hours, services, locations, exam fees, doctor information, etc. • Verifies upcoming appointments. • Handles telephone receptionist responsibilities as needed. • Maintains personal reference book on insurance companies and coverages. • Assists other patient service staff as needed. • Greets patients promptly and professionally. • Properly triages patients and visitors. • Responds easily to routine requests for information. • Maintains patient confidentiality at all times and communicates with the Compliance Officer regarding procedural changes and concerns. • Participates in professional development efforts to remain current on insurance coverages and regulation matters. • Cooperates and communicates with all staff members and physicians about patient matters. • Issues proper receipts and maintains balanced drawer. • Verifies insurance • Answers telephones and operates various office machines • Completes all required compliance training. • Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SUPERVISORY RESPONSIBILITIES • Overseeing front desk operations to ensure employees are performing all necessary duties and maintaining productive and efficient work environment. • Coordinates business office employee schedules daily to ensure that assigned areas are staffed. • Responsible for the accurate and timely completion of chart preparation, data entry, the insurance verification process, and pre-certification as required by insurance plans, and collections. • Responsible for the proper completion of duties for staff in designated areas. • Reconciles daily front office collections. • Works with the manager and/or Clinic Manager to ensure daily schedule is streamlined. • Maintains blocked schedule list as facility process requires. • Responsible for opening or closing procedures of facility based on hours worked. • Maintains a log for the Center front desk petty cash fund. • Serves as back up for business office positions when needed. • Assists other employees when time allows and completes other duties as assigned. • Performs routine clerical and administrative functions, including answering incoming phone calls. • Other duties as assigned based on business operational needs. • Behavioral Specific Expectations: o Supports and adheres to all company and Center policies and procedures. o Supports and adheres to HCA Code of Conduct, related Ethics and Compliance policies, and HIPAA requirements. o Supports and adheres to personnel policies and programs which specify privileges and responsibilities of employment, including compliance with an adverse incident reporting system, quality improvement program, patient safety initiatives, and risk management program. o Displays willingness to speak up about safety issues or change practices to enhance safety; asks for help when needed; enhances teamwork; follows the safety literature/policies • Duties and responsibilities may be added, deleted or changed at any time at the discretion of the management, formally or informally, either verbally or in writing. KNOWLEDGE, SKILLS, & ABILITIES • Position requires accuracy, thoroughness, and an understanding of insurance, copy and referral procedures. • Work is fast paced and multi-tasked. • Requires ability to work as a team member. • Skill in operating computer, word processing software, fax machines and copier machines. • Must be able to communicate via the telephone • Must be able to view and type computer data • Must have manual dexterity to file. EDUCATION AND/OR EXPERIENCE • High school diploma or GED • Alphabetization and spelling skills • Three years of work experience, some of which is preferably in a medical office setting.
    $27k-33k yearly est. 60d+ ago
  • Front Desk/Sales Representative

    Hoover 4.1company rating

    Front Desk Clerk Job 46 miles from Northport

    Responsive recruiter Benefits: Free uniforms Opportunity for advancement Training & development Make waves and pave the way for your career! At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. Perks and Benefits: Paid on-the-job training Weekly Pay Part time and Full time employment opportunities Consistent set schedules Culture driven company Employee recognition programs Positive Team Culture Career Growth Opportunities Primary Responsibilities: Provide WOW Customer Service to our members Assist with class scheduling and billing Work in a sales capacity to sell new memberships Conduct cold and warm calls to potential customers to promote memberships and services Follow up with leads from inquiries, website sign-ups, and previous customers Handle objections professionally and help customers understand the benefits of our programs Job Qualifications and Skills: Ability to work with children Excellent communication and organizational skills High energy and a sales-driven mindset Strong work ethic and ability to handle rejection positively Previous sales experience preferred, but not required Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers and as such is responsible for presenting a positive image for the company. Duties and Responsibilities: Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the Goldfish Swim School brand basics. Understand the GFSS Way. Conduct cold calling to potential customers from lead lists Follow up with warm leads via phone, text, and email Explain membership options, class schedules, and promotions Track customer interactions and follow-ups in the system Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Schedules and manages birthday/pool parties. Resolves customer concerns/complaints using a professional approach. Assists clients with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area. Monitors snack shack area and provides guidance to snack shack staff. Checks voicemail and email correspondence and responds in a timely manner. Updates informational displays with accurate and timely promotions and literature.. Makes collection calls to resolve open account problems. Prepares twice daily student lesson schedules for use by instructors and management staff. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Work 1 swim instructor/lifeguard shift per week All other duties as assigned Education/Experience: High school diploma or GED required, some college preferred. Two years previous customer service and/or administrative office experience preferred. Intermediate level computer skills required using Word, Excel and other software systems. Certificates and Licenses: CPR, First Aid and AED certification preferred . Compensation: $14.25 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $14.3 hourly 4d ago
  • Front Desk

    Stonecreek Dental Care

    Front Desk Clerk Job 49 miles from Northport

    Experienced Dental Front Office Assistant - Full Time with Benefits! * Hours: Monday through Thursday 7:45 - 5:00; Friday 7:45 - 12:00 * Hourly rate: Commensurate with experience Job Description:- Greeting and checking patients in and out- Making outbound and taking inbound phone calls- Scheduling appointments- Entering patient demographic information into the computer- Responsible for collecting copays and deductibles- Assisting in the insurance processing management
    $18k-23k yearly est. 15d ago
  • Front Desk Associate

    Club4 Fitness

    Front Desk Clerk Job 49 miles from Northport

    Job Details Homewood - Birmingham, AL Part Time $10.00 HourlyDescription Reports to: General Manager Front Desk: The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate 1. Greet members, prospective members, and guests, providing exceptional customer service. 2. Handle all front desk related activities including: 3. Answer phones in a friendly manner and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE purchasing system. 5. Assist with the new membership signing-up process. 6. Take prospective members on tours of the Club facility. 7. Update member account information, as needed. 8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed. 9. Assist in maintaining the neatness and cleanliness of the Club. 10. Complete daily Club cleaning assignments. Qualifications Qualifications/Requirements 1. Customer service background preferred. 2. Basic computer proficiency. 3. A passion for fitness and health. 4. Upbeat and positive attitude! 5. Punctuality and reliability is an absolute must! 6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. 7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel. 8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language. 9. High School diploma/GED equivalent required. 10. CPR / AED certification preferred. 11. Must be 18 years of age or older. Physical Demands 1. Continual standing and walking during shift. 2. Continual talking in person or on the phone during shift. 3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities. 4. Must be able to occasionally lift up to 50 lbs. 5. Regular exposure to certain chemicals related to cleaning products.
    $18k-24k yearly est. 60d+ ago
  • Member Engagement - Front Desk Attendant

    YMCA 3.8company rating

    Front Desk Clerk Job 46 miles from Northport

    Job Details Greystone - Hoover, AL $11.00 HourlyDescription We're looking for reliable team members available to work mid-day, evenings, and weekends. Under the supervision of the Membership Director and in cooperation with other YMCA staff, the Member Services Associate is involved in all operations of the Welcome Center and Front Desks. He/she will be responsible for assisting members and guest of the Welcome Center providing customer service, reception, information services, membership and program registrations to all. Essential Functions: To enthusiastically engage and greet each member/guest that comes in the YMCA. Build and maintain excellent and positive relationships with all staff, members, and guests by serving their needs and concerns while taking the initiative to provide exceptional customer service. Understand all program and membership offerings and registration methods necessary to complete a customer transaction while following pricing rules, business policies and procedures. Properly use Daxko software to complete transactions that may include but are not limited to youth programs, memberships, and cash program registrations. Provide tours of the facility to potential new members and use listening skills before and during the tour. The ability to promote the YMCA, its programs and their correlating directors. Be aware of financial assistance offerings including handling financial assistance applications and transactions confidentially. Work closely with branch leaders to ensure the efficiency of Welcome Center policies and procedures are being met. Answer telephone, providing information and routing calls according to procedure. Work a variety of weekday, evening, and weekend shifts. Attend staff meetings and in-service necessary for maintaining/increasing job knowledge. Other responsibilities as deemed necessary by the supervisor. Employees and volunteers who do not directly supervise children and teens will: Adhere to policies related to boundaries with children and teens. Attend required abuse risk management training annually. Report suspicious and inappropriate behaviors and policy violations. Follow mandated abuse reporting requirements. Adhere to job-specific abuse risk management responsibilities. Front desk personnel-ensure that consumers are properly signed in and signed out, that only authorized adults are allowed in the facility, etc. Qualifications Minimum Requirements: Requires corrected vision and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks. Ability to communicate clearly through speech and understanding of the English language. Ability to adapt to change quickly, work under stressful conditions on a regular basis, and have responsibility for the health and safety of others. Flexibility and the ability to work weekday, evening and weekend hours is required. Successful completion of background screening. Acquire and maintain the following certifications via YMCA, American Red Cross, American Heart Association and American Health and Safety Institute (ASHI): First Aid/CPR /AED (valid 2 years unless otherwise noted) Requisite Redwoods Online Training Modules (completed annually). Physical Demands: Ability to walk, stand, kneel, stoop and manual dexterity Ability to lift a maximum of 40 pounds.
    $20k-27k yearly est. 13d ago
  • Front Desk Associate

    Club4 Fitness

    Front Desk Clerk Job 49 miles from Northport

    Job Details Inverness (280) - Birmingham, AL Part Time None None AnyDescription Reports to: General Manager Front Desk: The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate 1. Greet members, prospective members, and guests, providing exceptional customer service. 2. Handle all front desk related activities including: 3. Answer phones in a friendly manner and assist callers with a variety of questions. 4. Check members into the PEAK/ABC IGNITE purchasing system. 5. Assist with the new membership signing-up process. 6. Take prospective members on tours of the Club facility. 7. Update member account information, as needed. 8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed. 9. Assist in maintaining the neatness and cleanliness of the Club. 10. Complete daily Club cleaning assignments. Qualifications Qualifications/Requirements 1. Customer service background preferred. 2. Basic computer proficiency. 3. A passion for fitness and health. 4. Upbeat and positive attitude! 5. Punctuality and reliability is an absolute must! 6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. 7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel. 8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language. 9. High School diploma/GED equivalent required. 10. CPR / AED certification preferred. 11. Must be 18 years of age or older. Physical Demands 1. Continual standing and walking during shift. 2. Continual talking in person or on the phone during shift. 3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities. 4. Must be able to occasionally lift up to 50 lbs. 5. Regular exposure to certain chemicals related to cleaning products.
    $18k-24k yearly est. 46d ago

Learn More About Front Desk Clerk Jobs

How much does a Front Desk Clerk earn in Northport, AL?

The average front desk clerk in Northport, AL earns between $19,000 and $29,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average Front Desk Clerk Salary In Northport, AL

$23,000
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