Front Desk Agent
Front Desk Clerk Job 20 miles from Noblesville
City, State:Indianapolis, Indiana
The purpose of a Front Desk Agent is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest's room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.
WORK ENVIRONMENT:
The work environment normally entails the following:
• Indoor work environment
• May be exposed to and use of cleaning chemicals throughout the shift
• Minimal to moderate noise levels consistent with hotel environment
Top of Form
PHYSICAL DEMANDS:
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
• Stand more than 2/3 of the time
• Walk less than 1/3 of the time
• Sit less than 1/3 of the time
• Lift up to 15 lbs
• Push / pull up to 10 pounds
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Front Desk Agent
Front Desk Clerk Job 32 miles from Noblesville
Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE!
Apply NOW! Look Forward to meeting you!
**MUST BE AVAILABLE TO WORK EVENINGS AND WEEKENDS**
View all jobs at this company
Front Counter - Michaelangelo's Italian Bistro
Front Desk Clerk Job In Noblesville, IN
Join the Front Counter Team at Clancy's Inc. Restaurant, Michaelangelo's Italian Bistro!
Located in Downtown Noblesville's Riverfront District, Michaelangelo's Italian Bistro is the premier Italian casual dining spot in Noblesville. Michaelangelo's Italian Bistro is part of Clancy's Inc. Restaurant Group. Menu highlights include more than a dozen pastas, hand tossed pizzas, flatbreads, seafood & chicken, and celebrated Italian Classics with an elevated twist. Signature Michaealangelo's Cocktails or any wine from the extensive list, top off the dining experience. Michaealangelo's chic space is set in tones of white, black, and grays and boasts rich leathers, making it perfect space to enjoy a great meal, night out with the family, or late night bite.
Who you are: The Front Counter is a
tipped position
that will work in collaboration with the Manager and GM. The Front Counter will work closely with the FOH management team to drive service each day and inspire team members to work together and hold one another accountable to the standards set. The Front Counter will display warmth, and hospitality as they perform the Front of House duties and responsibilities expertly and efficiently. This role could also include, opening or closing duties, or stepping in to needed roles in the restaurant as business demands.
What you'll do:
Maintain efficiency and grace with a sense of urgency throughout service
Use strong communication and listening skills to effectively deliver accurate messaging to both guests and all teammates
Act as a liason between maintaining carry out orders and interacting with guests
Have full understanding of all menu items and how each is properly served and/or packaged
Acknowledge and positively engage all guests at the expediting counter while managing guest expectations
Demonstrate an understanding of enlightened salesmanship and seek opportunities to inform guests about additional offerings (pasta specials, pizza, sandwiches, entrees)
Have a general understanding of Department of Health (DOH) food safety standards
Carry yourself with a warm, welcoming demeanor when interacting with guests and coworkers
Derive pleasure from providing hospitality and exhibit excellent emotional self-awareness under pressure while maintaining a warm presence
What we need from you:
Experience in a guest facing role in a restaurant preferred, but not necessary
Basic understanding of POS System
Ability to walk or stand for long periods of time
What you'll get from us:
Competitive hourly pay + tips
Weekly Pay
Paid Time Off to support you with an active life outside of work
50% dining discount throughout the Clancy's Inc. Family of Restaurants
Generous Employee Referral Program
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please e-mail ********************** for assistance.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Clancy's Inc. will make reasonable accommodations under applicable law for qualified individuals to enable them to perform the essential functions of the job, unless doing so would create an undue hardship for the Company.
Clancy's Hospitality is an EEO employer - M/F/Vets/Disabled View all jobs at this company
Front Desk & POS Attendant
Front Desk Clerk Job 20 miles from Noblesville
Our Welcome Front Desk and POS Attendants are the first and last impression for The Riviera Club for both members and guests. The person applying should be energetic and welcoming, organized, positive attitude, have computer basics knowledge, and want to work in customer service. Opening and Mid Day shifts are currently available!!
Job Responsibilities Include:
- Greeting members
- Handling financial transactions & balancing cash drawer
- Taking reservations for all Rivi events & programming
- Keeping front desk stations & lobby organized & clean
- Answering phone calls and assisting with member questions & concerns
- Providing membership information for potential Rivi members.
The position is available for Full or Part Time occupation.
Please email or call Gregg at
************ (ext. 175)
Job Types: Full-time, Part-time (Opening & Mid Day Shifts Available)
Hourly: $10.00 /hour
View all jobs at this company
Hotel Desk Clerk (Night Audit)
Front Desk Clerk Job 22 miles from Noblesville
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerk (Night Audit) makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk (Night Audit), you will:
Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Process night audit
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
Keep doors locked during the night.
Clean and organize the front desk, lobby, and market area when the hotel is quiet.
To be a successful Hotel Desk Clerk (Night Audit), you need:
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Hotel Desk Clerk
Front Desk Clerk Job In Noblesville, IN
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerk makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk, you will:
Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
To be a successful Hotel Desk Clerk, you need
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Guest Representative role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Hotel Desk Clerk (Night Audit)
Front Desk Clerk Job In Noblesville, IN
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerks (Night Audit) makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk (Night Audit), you will:
Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Process night audit
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
Keep doors locked during the night.
Clean and organize the front desk, lobby, and market area when the hotel is quiet.
To be a successful Hotel Desk Clerk (Night Audit), you need:
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Front Desk Agent
Front Desk Clerk Job 8 miles from Noblesville
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
At the Renaissance Indianapolis North we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Renaissance Indianapolis North can mean for you! The Renaissance Indianapolis North boasts 266 guest rooms, and 12,400 sq ft of event space.
Overview
Currently offering $500 in sign on bonuses ($250 paid after 30 day, $250 after 90 days), in addition to a quarterly incentive plan and monthly attendance bonuses. $16.00/hour.
Please apply directly online at careers-phg.icims.com/jobs
This is a full time position requiring weekend availability on both Saturdays and Sundays.
Typical shifts are 3pm to 11pm, with some mid shifts and overnight shifts available.
We are looking for a highly motivated, guest service oriented individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role:
* Help guests discover their "Wanderlust" experience
* Provide exceptional customer service by being engaging and taking sincere interest
* Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
* Help to resolve problems and "WOW" guests through recovery when things aren't quite right
* Promote and sell special hotel programs.
* Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
* Be knowledgeable of all emergency procedures and policies.
* Maintain house bank.
* Communicate all pertinent information to manager on duty.
* Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
* Assist other departments as needed.
Qualifications
Outstanding guest service skills.
Compensation Range
The compensation for this position is $16.00/Hr. - $16.00/Hr. based on qualifications and experience.
Front Desk Agent
Front Desk Clerk Job 8 miles from Noblesville
div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pLet your passion for discovery become a career. br/br/Exploring the world doesn't have to stop when the workday begins.
At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career.
br/br/At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found.
We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana.
If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"ulli Completes check in/out procedure with guests while ensuring it is more than a transaction.
/lili Ensures proper billing of accounts/lili Helps directs guests around hotel and local area/lili Is a point of contact for all guest requests, complaints, issues, and recovery/li/ul/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pMust have an outgoing personality and able to maintain a smile in you voice.
/pp Must be able to multi task by talking with guests and utilizing computer at the same time/pp Background in Hospitality preferred/p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pAll your information will be kept confidential according to EEO guidelines.
/pp We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.
/p/div/section/div
Front Desk Agent
Front Desk Clerk Job 20 miles from Noblesville
Property Description
The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis.
Overview
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Process guest payments and maintain accurate records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the front desk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
PM Front Desk Agent- Part Time
Front Desk Clerk Job 20 miles from Noblesville
Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.
Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.
Job Description
For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other!
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Front Desk Agent
Front Desk Clerk Job 20 miles from Noblesville
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Front Desk Agent - 1st Shift
Front Desk Clerk Job 20 miles from Noblesville
Job Title: Hotel Front Desk Agent
Company Overview: Join our team at Holiday Inn Indianapolis Airport, a leading hospitality provider renowned for its exceptional service and commitment to excellence. With a track record of being named among the top places to work for three consecutive years, we pride ourselves on upholding our core values: RISE – Respect, Integrity, Service, and Excitement. We are dedicated to creating memorable experiences for our guests while fostering a positive and supportive work environment for our team members.
Position Overview: As a Hotel Front Desk Agent, you will be the face of our establishment, responsible for providing exceptional customer service to all guests. Your role is crucial in ensuring smooth operations and maintaining high guest satisfaction levels. The ideal candidate is dependable, possesses strong computer and phone skills, excels in problem-solving, and is passionate about delivering outstanding service with a warm smile.
Key Responsibilities:
Greet guests warmly and assist them with check-in and check-out procedures.
Handle guest inquiries, requests, and complaints promptly and professionally.
Process reservations, cancellations, and modifications accurately and efficiently.
Maintain a clean and organized front desk area.
Provide information about hotel facilities, services, and local attractions.
Answer phone calls, take messages, and redirect inquiries as necessary.
Handle cash and credit card transactions accurately, following established procedures.
Collaborate with other hotel departments to ensure guest needs are met effectively.
Follow company policies and procedures to ensure compliance and guest satisfaction.
Uphold the company's core values of Respect, Integrity, Service, and Excitement in all interactions.
Requirements:
High school diploma or equivalent; hospitality or customer service certification is a plus.
Proven experience in a customer service or hospitality role is preferred.
Strong computer skills, including proficiency in MS Office and hotel management software.
Excellent verbal and written communication skills.
Exceptional interpersonal skills with a friendly and approachable demeanor.
Ability to multitask, prioritize tasks, and solve problems efficiently.
Willingness to work flexible hours, including nights, weekends, and holidays.
Demonstrated reliability and punctuality.
A genuine desire to provide outstanding service and create positive guest experiences.
Benefits:
Competitive compensation package
Opportunities for career advancement and professional development
Comprehensive benefits package including health insurance, retirement plans, and vacation time
Employee discounts on hotel stays and other company services
Supportive and inclusive work environment fostering personal growth and teamwork
Insurance
Medical
Dental
Vision
VPS
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program
Join our team at Holiday Inn Indianapolis Airport and become part of a dynamic organization committed to excellence in hospitality and employee satisfaction. Apply now to embark on a rewarding career journey with us!
Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Front Desk Agent
Front Desk Clerk Job 20 miles from Noblesville
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Part Time Night Clean-Up 036
Front Desk Clerk Job In Noblesville, IN
We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row!
Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award Winner - Crew Carwash(click the link to read the news!)
Night Time Clean-Up roles are waiting for you! Get on the CREW!
Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with outstanding earning potential, amazing benefits and the best coworkers in Indiana, apply today!
What Can We Offer You? (get ready because it is a lot!)
· Organizationally Healthy Culture
· Set Hours of 9 PM - 1 AM
· FREE Carwashes, naturally
· Fantastic Tuition Reimbursement (Minimum 20 Hours/Week Required)
· Competitive Pay
· Employee Recognition and Appreciation Events
In general, the primary function of the Clean-up Associate is to ensure overall cleanliness to the exterior grounds and interior wash tunnel. The hours for this position are 9 PM - 1 AM, 3-5 days/week. Clean-up Associates must be able and willing to complete these tasks while working alone.
Maintain Cleanliness of wash tunnel
· Pick up all trash in tunnel
· Scrub all tunnel walls, stainless steel blowers, stands, and arches
· Scrub air curtains
· Spray down all walls, blowers, equipment and floor each night
Must be flexible on work days due to weather restrictions.
· At Crew Carwash, your base hourly rate is guaranteed at $16-18/hr.
What do we need from you?
Come to us with or without experience. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. If you have great customer service skills or if this is your first job, we have roles for you.
A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds.
Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and Team Members!
EOE/DFWP/ADA
We're really in the people business, we just happen to wash cars!
Other details
Pay Type Hourly
Front Desk First Impressions
Front Desk Clerk Job 20 miles from Noblesville
div class="col col-xs-7 description" id="job-description"
p style="line-height:1.38;"spanfont color="#000000" face="Arial"span style="font-size:10pt;"Cornerstone Construction Group, LLC is looking for /spanspan style="font-size:13.3333px;"a/spanspan style="font-size:10pt;" Front Desk First Impressions Coordinator to join our company in our Indianapolis office. /span/font/span First Impressions will act as the office location's receptionist greeting clients and providing administrative assistance to the firm. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:/pp style="line-height:1.38;"The Front Desk First Impressions must work collaboratively with all office and construction services staff in support of services, exhibiting flexibility, and a “can-do” attitude. Customer services are the key priority in this position requiring the First Impressions to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes comfort and trust./pulli Greeting and directing clients and visitors by phone, email, or in person./lili Providing administrative support to entire team including correspondence, coordinating appointments, scheduling events, ordering office, handling office mail, scanning and assembling documents, note tasking etc.,/lili Assisting clients with requested information, delivery of documents and payments, and general inquiries. /lili Assist with preparation of paperwork and bid documents. /li/ulullistrong What experience and skills do I need to be successful?/strong/lili Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook./lili Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person. Strong attention to detail and accuracy./lili Previous experience in a related receptionist or administrative support role highly desired./li/ulpstrong Great Perks and Benefits:/strong/pp Some major perks this firm can offer are long-term job stability, work-life balance, and significant opportunity to grow your career within the firm. In addition:/pulli Competitive Insurance reimbursement plan./lili Paid Time Off (PTO), Holidays and Vacation, Sick Time /lili 401k employer matching program to save for retirement./lili Incredible potential for upward mobility and career growth/li/ulpspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"The ideal candidate will be organized, a specialist at administrative support and a team player who can efficiently work with all levels of employees./span/span/span/span/span/span/ppspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Responsibilities: /span/span/span/span/span/span/pulli style="list-style-type:disc;"span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:700;"span style="font-style:normal;"span style="text-decoration:none;"Administrative support/span/span/span/span/span/spanspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;" - Coordinate all aspects of business meetings and events. Provide data entry, calendar coordination, and serve as a master of Microsoft Office Suite. Review and respond to correspondence and draft appropriate responses for the entire team. /span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:700;"span style="font-style:normal;"span style="text-decoration:none;"Other /span/span/span/span/span/spanspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"- Manage expenses and prepare reports with receipts and other forms of documentation. General administrative support and other duties as assigned./span/span/span/span/span/span/li/ulpspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Requirements: /span/span/span/span/span/span/pulli style="list-style-type:disc;"Positive and self-motivated, forward-thinking attitude /lili style="list-style-type:disc;"span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Excellent communication and organizational skills with the ability to /span/span/span/span/span/spanfont color="#000000" face="Arial"span style="font-size:13.3333px;"multitask./span/font/lili style="list-style-type:disc;"span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Creative problem solving and practical time management /span/span/span/span/span/spanfont color="#000000" face="Arial"span style="font-size:13.3333px;"skills./span/font/lili style="list-style-type:disc;"font color="#000000" face="Arial"span style="font-size:13.3333px;"Great time management skills and organizational skills. /span/font/lili style="list-style-type:disc;"font color="#000000" face="Arial"span style="font-size:13.3333px;"Loves People and Smiles! :-) /span/font/li/ulp /pp style="line-height:1.38;" /p /div
Front Desk Attendant - Hanna Commons, Indianapolis
Front Desk Clerk Job 20 miles from Noblesville
Full-time Description
Job Summary: The Front Desk Attendant is responsible for maintaining a safe and secure environment for all employees, visitors, and residents. The Front Desk Attendant performs light clerical and janitorial tasks, as well as security duties such as signing in and out visitors.
Duties & Responsibilities:
· Greet all residents and visitors with a smile and be ready to provide excellent customer service.
· Monitor entrance and departure of visitors, and other persons, ensuring they sign the in and out log.
· Maintain accurate records of all visitors and deliveries with date, time, and destination.
· Write reports of daily activities and irregularities.
· Prevent severe damage to buildings and tenant property by reporting incidents to the appropriate authorities.
· Monitor and operate security systems such as security cameras and alarms.
· Assist with emergency evacuation procedures.
· Complete detailed incident reports for all security incidents for appropriate management personnel.
· Assist with clerical duties during down time, such as sorting, photocopying, faxing, scanning and file administration.
· Assist with basic custodial duties as needed, such as trash removal from front office area, dusting, and light cleaning.
Knowledge, Skills & Abilities:
· Excellent customer service and interpersonal skills.
· Positive attitude, good judgement, and problem-solving skills.
· Observant with a notable focus on ensuring safety and security.
· Ability to remain firm yet calm and professional in challenging situations.
· Self-starter with demonstrated high degree of independent initiative.
· Proficient with Excel and Microsoft Word.
Education & Experience:
· High School Diploma or equivalent required.
· 2+ years of relevant experience preferred. Familiarity with property management industry is a plus.
· Must have a valid driver's license, clean driving record, and the ability to travel as needed between work locations.
Physical Demands:
· Long periods of working on a computer and communicating via phone and email. Extensive keyboarding.
· Ability to move throughout building and worksites as necessary
· Regularly required to communicate verbally and understand conversation both in person and via phone.
· May occasionally lift and/or move up to 20 pounds.
· Drive personal vehicle between worksites as needed.
Other Duties: This job description does not encompass all responsibilities and activities of the position. Management may add or change duties as needed.
EEO Statement: UPHoldings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, promotion, termination, compensation, and training.
Salary Description $14.00
Front Desk Guest Sales Associate
Front Desk Clerk Job In Noblesville, IN
At European Wax Center , we're looking for a hard-working Guest Sales Associate to
join our passionate team. Candidates must be outgoing, personable, and love the
beauty and waxing space! Grow your customer service skills at a national waxing
franchise.
Here is what we are looking for:
● Sales Experience (preferred)
● An upbeat and friendly demeanor committed to delighting our guests
● Ability to work a flexible schedule including nights and weekends
● Maintain a professional appearance at all times
● Ability to work in a fun, fast-paced environment
● Understands, believes in, and upholds EWC Core Values (Three C's)
Benefits:
● Discounts on service and retail products
● Hourly wage plus uncapped commission
● Opportunity for Career Growth
● Paid time off (full-time employees)
About the Company: Visit us at ***************** and discover how European Wax
Center is committed to revealing beautiful skin!
Front Desk Agent
Front Desk Clerk Job 30 miles from Noblesville
Front Desk Agent
Reports To: Front Office Leadership / Assistant General Manager / General Manager
The Front Desk Agent is responsible for providing exceptional service to
guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins
and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
_____________________________________________________________________________
Essential functions: Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
● Greet and welcome guests upon arrival, ensuring a warm and positive first impression.
● Register guests into the hotel's system, verifying reservation details, address, and
payment information.
● Promote and enroll guests in the hotel's loyalty program, providing recognition and
benefits to members.
● Process payments during check-in and check-out, manage a house bank, and
accurately report daily receipts.
● Assist guests with service requests, such as issuing keys, handling safety deposit boxes,
and posting miscellaneous charges.
● Respond promptly and effectively to guest complaints, providing solutions and escalating
as necessary.
● Answer telephone calls courteously, providing accurate information and service.
● Handle reservations with efficiency and accuracy.
● Assist with hotel shuttle or transportation services, ensuring timely and courteous
service.
● Assist guests with luggage upon arrival and departure.
● Be knowledgeable about the local area, hotel services, and amenities, providing helpful
information to guests.
● Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and
faxes.
● Be aware of and prepare for incoming VIP guests.
● Follow all company Standard Operating Procedures and perform additional tasks as
directed by the General Manager.
● Exhibit a positive and cooperative attitude as part of the team.
● Communicate effectively with coworkers and contribute to a supportive work
environment.
● Handle and account for keys properly.
● Understand and adhere to emergency procedures and security policies.
● Ensure the confidentiality and protection of guest room numbers.
● Promote hotel amenities and upgrades to guests to enhance their experience and
increase revenue.
● Must maintain a neat, clean, and well-groomed appearance in accordance with company
standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
● Strong verbal and written communication skills.
● Basic computer skills.
● Knowledge of the hotel, its services, and the surrounding area.
● Ability to stand for extended periods, up to 8 hours.
● Ability to lift up to 15 lbs on occasion.
● Willingness to work flexible schedules, including nights, weekends, and holidays, as
required by the business needs.
This description is a summary of primary responsibilities and qualifications. The job description is not
intended to include all duties or qualifications that may be required now or in the future.
View all jobs at this company
Hotel Desk Clerk (Night Audit)
Front Desk Clerk Job In Noblesville, IN
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerks (Night Audit) makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk (Night Audit), you will:
Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Process night audit
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
Keep doors locked during the night.
Clean and organize the front desk, lobby, and market area when the hotel is quiet.
To be a successful Hotel Desk Clerk (Night Audit), you need:
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.