Front Desk Clerk Jobs in Jenks, OK

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  • Desk Clerk I - Seasonal at Sequoyah Lodge

    State of Oklahoma

    Front Desk Clerk Job 34 miles from Jenks

    Job Posting Title Desk Clerk I - Seasonal at Sequoyah Lodge Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Sequoyah Lodge Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) January 01, 2099 Full/Part-Time Part time Job Type Seasonal (Fixed Term) (Seasonal) Compensation $12/hour part-time/seasonal Job Description Basic Purpose The Front Desk Clerk will work with all lodge departments and lodge guests to prioritize the reservation and stay experience for the visitor at a state lodge. This position reports to the Front Desk Manager and general lodge management. Seasonal Employees may work up to 40 hours each week with the employment term beginning April 1 and ending September 30 each year. Sequoyah Lodge is located in Sequoyah State Park with 150 lodging accommodations: 104 Lodge Rooms & Suites, 44 Duplex & Quadplex Cottage Units, a Lakehouse Cottage that sleeps 14, and a Bunkhouse that sleeps 38. Example of Work Performed * Answers telephones, takes messages, and provides information about lodge and park facilities * Receives walk-in and phone-in reservation requests * Check guests into accommodations, validates parking * Posts charges to guest accounts, including necessary corrections and transfers * Collects charges, processes credit card vouchers, and closes guest accounts * Reconciles and balances shift accounts * Checks in/out recreation equipment, golf carts, etc. to lodge guests * Assists with gift shop at front desk with sales and restocking merchandise * Prepares various reports under general direction * Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs * Performs general housekeeping in public areas of the lodge * Performs other related duties as assigned Skills and Knowledge * Knowledge of methods and procedures concerning public contact; telephone procedures; and arithmetic * Skill in communicating effectively, both orally and in writing * Skill in operating personal computers Special Requirements Applicants tentatively selected for this position will be required to submit a background check. Education and Experience One (1) year of experience in public contact work, in a customer service-related field; general office clerical work; OR an equivalent combination of education and experience. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
    $12 hourly 8d ago
  • PT Front Desk DoubleTree Tulsa Downtown

    Hilton 4.5company rating

    Front Desk Clerk Job 10 miles from Jenks

    A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests\. + Respond to guest inquiries and in a timely, friendly and efficient manner + Provide driving and/or walking directions to guests to local destinations + Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions + Assist fellow team members and other departments wherever necessary to maintain positive working relationships + Provide or obtain accurate information **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _PT Front Desk DoubleTree Tulsa Downtown_ **Location:** _null_ **Requisition ID:** _HOT0BGVO_ **EOE/AA/Disabled/Veterans**
    $22k-26k yearly est. 13d ago
  • Desk Clerk - Ambassador Tulsa - Part Time

    Ambassador Hotel Tulsa 3.5company rating

    Front Desk Clerk Job 10 miles from Jenks

    Part-time Description The Ambassador Hotel Tulsa is currently looking for motivated individuals to join our guest service team. Our 55-room luxury hotel in downtown Tulsa focuses on strong customer service and offers guests a boutique option not found anywhere else in town. The Ambassador Hotel Tulsa is a member of Marriott International's Autograph Collection. Interested candidates must be able to perform any number of duties including but not limited to: Greeting guests in an appropriate manner, proper check-in/check-out of guests, handling guest complaints, handling guest monies and transactions, reconciling folio charges and banks, comfortable with multitasking, assisting guests with special requests/needs, able to solve problems, and work on their feet for an 8-hour shift. Candidates will also be required to provide luggage assistance to guests and drive the company vehicle to various locations around Tulsa. Knowledge of downtown Tulsa and the surrounding area is a plus. This is a Full-Time position ranging from 30 - 40 hrs/week with weekends and holidays being included. DEPARTMENT: Front Office REPORTS TO: Front Office Manager STATUS: Non-Exempt POSITION SUMMARY: This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: · Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service. · Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. · Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. · Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) · Accommodate room changes expediently. · Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. · Acquaint guests with city attractions, community events and nearby areas of interest. · Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. · Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. · Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. · Responsible for proper key control and other security measures. · Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. · Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. · Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) · Properly handle lost and found items. · Report accidents, injuries, and any unsafe conditions to Management and Maintenance. · Report all maintenance issues for guest satisfaction. · Report to work wearing the required uniform and meeting professional grooming standards. · Maintain confidentiality of all guests and hotel information · Perform other duties as assigned. · Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. · Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. · Ability to deal with guests when they are angry or upset. · Professional appearance and mannerism. · Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. · Previous cashier experience/ Basic accounting skills. · Ability to work quickly and thoroughly when under pressure. · Knowledge of hotel facilities and features. · Ability to attend to more than one task at a time. · Ability to maintain excellent attendance and punctuality. · Knowledge of area and surrounding communities. EXPERIENCE: · Customer Service experience preferred. PHYSICAL DEMANDS: · Must be able to stand for long periods of time. · May include crowded office setting or “close quarters”. · General office environment with limited physical activity. I HAVE THE ABILITY TO PERFORM THE FUNCTIONS OF THIS JOB WITH OR WITHOUT AN ASSISTIVE DEVICE OR REASONABLE ACCOMMODATION.
    $22k-27k yearly est. 29d ago
  • GHM Front Desk Clerk, Tulsa Club Hotel, Tulsa, OK

    Hotel Equities Group 4.5company rating

    Front Desk Clerk Job 10 miles from Jenks

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Tulsa Club Hotel in Tulsa, OK. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
    $23k-27k yearly est. 8d ago
  • Data Entry

    Partnered Staffing

    Front Desk Clerk Job 10 miles from Jenks

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description: Under supervision, this position is responsible for processing complex paper and electronically submitted claims requiring further investigation and coding; resolving pended claims and processing adjustments. Multi-task & decision making - navigating multiple computer applications - a lot of mouse functions - web based applications - production based environment - sedentary work (sitting for long periods of time) - quality and production expectations. Minimum Requirements: High School Diploma or GED required 6 mo office environment experience Data Entry and/or typing experience Clear and concise written and verbal communication skills Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
    $24k-28k yearly est. 60d+ ago
  • Ambassador Hotel Tulsa - Front Desk Agent

    Coury Hospitality 3.5company rating

    Front Desk Clerk Job 10 miles from Jenks

    Front Desk Agent DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS: Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.
    $24k-29k yearly est. 60d+ ago
  • Front Desk Agent - Tulsa Club Hotel Curio Collection by Hilton

    Greenwood Hospitality Group

    Front Desk Clerk Job 10 miles from Jenks

    Job Details Entry Tulsa Club Hotel, Curio Collection - Tulsa, OK Full-Time/Part-Time High School None Any Customer ServiceFront Desk Clerk Are you looking for a great part time job? Are you able to work weekends? Do you enjoy working with people? We have the opportunity for you!! GENERAL PURPOSE Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL DUTIES/RESPONSIBILITIES Greets and completes established check-in procedures for arriving guests on a daily basis in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. OTHER DUTIES/RESPONSIBILITIES Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. SUPERVISORY DUTIES - None Qualifications JOB QUALIFICATIONS Knowledge Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Skills Must have vision ability to read written communiques and monochrome computer screen. Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Abilities Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Education/Formal Training High School diploma or equivalent Experience None required Material/Equipment used Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting.
    $23k-27k yearly est. 60d+ ago
  • Front Desk Clerk

    City of Claremore 3.4company rating

    Front Desk Clerk Job 29 miles from Jenks

    Job Title: Front Desk Clerk FLSA: Hourly/Non-Exempt Department: Recreation Center Reports to: Rec Center Director Salary Range: $9.00/hr This job description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). General Purpose: Under the general supervision of the Rec Center Director department. This position greets all visitors and handles incoming calls. This position handles all customer questions and concerns. This position is responsible for enrolling new members and renewing current members by collecting dues and entering information into the computer Essential Functions: Greets visitors, handles all incoming calls Responsible for enrolling new members and renewing current members by collecting dues Maintain daily receipts and balances revenue at the end of their shift Performs data entry and uses custom recreation software Handles customer questions and concerns Filing Light housekeeping duties, including vacuuming, dusting and disinfecting Performs all other duties as assigned
    $9 hourly 60d+ ago
  • Front Desk Receptionist

    Hirecall

    Front Desk Clerk Job 10 miles from Jenks

    Seeking a Front Desk/Receptionist for a local medical clinic in the Tulsa Metro area. The ideal candidate for this position must be compassionate, organized, attentive to detail and dependable. Temp to Hire, Monday - Thursday Hours: 8am-5pmApproximately 35hours per week PRIMARY FUNCTIONS: Patient check-in/check-out Entering and updating demographics including adding insurance verification to system Scheduling, greeting patients, answering phones, organizing and keeping up with office, etc. Answer multi-line phones in a professional and friendly manner Prepare and load rooms Strong customer service; rewarding patient interaction Balancing the day's work and staying on task Collecting co pays, posting payments and minor billing If you enjoy working in a fast-paced environment and have current, relevant experience in administrative or medical front office, this will be a great fit for you! Qualified candidates should send resumes to **************************** or contact us at ************ to schedule an interview or stop by our office at 7131 Riverside Parkway, Monday-Friday between 8am - 5pm. Be sure to bring identifying documents. We look forward to interviewing you! We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. #HotJobs
    $24k-31k yearly est. Easy Apply 5d ago
  • Front Desk Agent - Pawhuska

    Osage Casino 4.3company rating

    Front Desk Clerk Job 49 miles from Jenks

    Under direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner. Completes check in and check out for guests. Maintains guest confidentiality of all information. MINIMUM QUALIFICATIONS/REQUIREMENTS: * Must be 18 years or older. * One year experience in customer service and cash handling. * Required to obtain an ABLE liquor license. * Hotel experience preferred. * Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license. * Required to maintain a valid Driver's License. * Required to provide documents to show the applicant is eligible to work in the United States. * Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos. * Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation. Responsibilities JOB DUTIES: * Registers guests, collects payment, and registers data regarding payment for expenditures. * Provides quotes for guests and upsell rooms whenever possible. * Ensures all charges are applied to the correct guest account. * Resolves all guest disputes. * Provides telephone answering service, deliver mail and answer inquiries regarding the surrounding area and attractions. * Ensures all cash and cash equivalents are accounted for at the beginning and end of each shift. * Provides administrative and program support to management and staff. * Greets all guests and ensures an exceptional customer service experience. * Presents self in a professional manner, and meet company grooming standards. * Arranges medical aid for guests as needed. * Contributes to a team effort and accomplishes related results as required. * Other duties as assigned. Qualifications KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: * Knowledge of principles and practices regarding customer service in the Hotel industry. * Knowledge of computer utilization in daily operations. * Knowledge of location, surrounding area, and places of interest. * Skill in using hotel software, LMS/Infogenesis experience preferred. * Skill in providing excellent customer service. * Ability to maintain friendly, professional, and outgoing demeanor. * Ability to communicate clearly and effectively. * Ability to apply basic mathematical skills. * Ability to type and enter data. * Ability to solve practical problems and deal with guest situations. * Ability to understand and interpret a variety of instructions. * Ability to exhibit strong organizational skills and time management skills. PHYSICAL DEMANDS: * Required to stand and walk for prolonged period of time. * Ability to sit, stoop, kneel, or crouch while performing duties. * Use of hands to finger, handle or feel; use of hands and arms to reach. * Occasional requirement to lift or move upward of 25 pounds. WORK ENVIRONMENT * Work is generally performed in an office and Hotel setting. * Evening and/or weekend shifts may be required. Extended hours and irregular shifts may be required.
    $25k-30k yearly est. 28d ago
  • Front Desk Associate

    Yeb Payroll LLC

    Front Desk Clerk Job 10 miles from Jenks

    Front Desk Enrollment Specialists will ensure that each family coming to (or calling) our facilities is given an exceptional guest experience Duties & Responsibilities Greet customers with a warm and enthusiastic presentation Answer telephones promptly Handle all customer accounts, including but not limited to: o Enrollments, posting tuition payments, printing and mailing invoices, making necessary schedule changes, collections, cancellations, complaints, etc. Handle all customer complaints in a confident, friendly, and professional manner, passing only those that are difficult to handle to office manager/general manager General office tasks such as keyboarding, copying, filing, faxing, and computer applications, etc. Handle all scheduling needs including (but not limited to) scheduling parties, finalize party contracts and collect payments for parties Opening and closing duties as listed on the morning and evening checklists Light cleaning as needed, i.e., washing dishes, vacuuming, dusting, emptying trash, laundry as needed, cleaning bathrooms, etc. Prepare job applicants with necessary application and contact information for Human Resources Bake cookies and make sure cookie bins are filled Supervise lifeguards on weekends Passing on information to customers via going into observation rooms Sales and promoting the business Work together as a team Other duties as assigned Qualifications & Skills Exceptional customer service capabilities Ability to multi-task within a fast-paced environment Exceptional attention to detail Ability to work effectively in a team environment Ability to perform basic math and data entry functions Ability to maintain and promote a positive working environment Preferred : 1-2 years working in sales or administrative capacities 1-2 year working in customer-service related roles Schedule Part-Time Compensation & Benefits A company culture of trust and support that you won't find anywhere else Paid training in Miller Swim School Curriculum Miller Swim School pays at or above market wages, commensurate with experience Flexible Hours Free Swim Lessons for immediate family of employees 401(k) contribution for full-time employees Health insurance contribution for employees for full-time employees Vacation and Sick/Personal time for full-time employees
    $18k-25k yearly est. 60d+ ago
  • Front Desk Specialist Bilingual

    Family & Children's Services Career Center 4.0company rating

    Front Desk Clerk Job 10 miles from Jenks

    Family & Children's Services, Oklahoma's leading community mental health center, is seeking a personable and highly organized Front Desk Specialist to join our fast paced environment. The ideal candidate will have a proven track record of good attendance and experience providing front desk support, including telephone operations, general front desk duties, and client and public engagement, while delivering exceptional customer service. A high school diploma or equivalent is required, preferably with coursework in office administration, typing, and computer software. At least one year of experience in a medical office or healthcare setting, with direct patient care or interaction within the last three years is preferred. Candidates must have a typing proficiency of at least 30 WPM, strong computer skills, and the ability to manage a multi-line telephone system and other communication technologies. Excellent organizational and listening skills are essential, as well as the ability to work effectively in a fast-paced environment with employees and clients, including those under stressful situations, such as individuals who are agitated, mentally ill, or abusing substances. Maintaining professionalism, confidentiality, and strong working relationships with colleagues is critical for success in this role. If you thrive in a busy and dynamic setting and are committed to making a difference, we encourage you to apply.
    $23k-29k yearly est. 60d+ ago
  • Front Desk - Shift Lead

    Excelfitness

    Front Desk Clerk Job 10 miles from Jenks

    Position: Shift LeadReports to: General Manager (GM)/Assistant Manager (AM) Department: OperationsPurpose: Help club management supervise and lead a team of employees in a designated location, during an assigned work shift, ensuring compliance with Excel and Planet Fitness policies, practices and objectives.Duties and Responsibilities: Assist the General Manager and Assistant Manager in implementing strategies to attract and keep customers based on our Excel Core Values. Utilize performance tracker to be in line with company metric expectations. Supervise and motivate staff to perform to their best abilities during assigned work shift. Monitor and maintain club cleanliness and atmosphere. Identify training needs by ensuring that all staff meets Excel standards and report findings to club management. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Make sure all employees adhere to company's policies and guidelines and address any minor infractions. Shift Lead should bring up any major infractions with club management to address. Communicate with members and a create a high level of customer service. Perform daily club inspections, assign cleaning or associated tasks along with re-inspecting said tasks Hold employees accountable for meeting company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM and Assistant Manager on recommendations of inventory orders. May be responsible to oversee club operations and staff when the General Manager/Assistant Manager is off or unavailable Help train new employees and be a team resource by accurately answering questions/concerns, modeling expected behaviors, and correctly training on operational processes as needed. Qualifications: Must be at least 18 years of age or older. HS diploma or equivalent required. Proven ability to lead, encourage, develop and supervise the work of others. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Demonstrated the ability, confidence and leadership to managing a team. Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Ability to think critically and evaluate solutions to problems proactively Benefits & Perks: Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Other Details: Supervisory Responsibility: This position will oversee up to 6 employees during assigned work shift. Will ensure team can adequately exhibit and maintain all Excel values, principles, and duties, as well as meets established club performance metrics. Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 30-40 hours per week. Depending on which club schedule is operated at the location, the shift will typically occur during a weekday late afternoon between 2pm and 10pm or during the weekend between 7am and 7pm. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $17k-25k yearly est. 6d ago
  • Front Desk - Shift Lead

    Excel Fitness Management

    Front Desk Clerk Job 10 miles from Jenks

    Position: Shift LeadReports to: General Manager (GM)/Assistant Manager (AM) Department: OperationsPurpose: Help club management supervise and lead a team of employees in a designated location, during an assigned work shift, ensuring compliance with Excel and Planet Fitness policies, practices and objectives.Duties and Responsibilities: Assist the General Manager and Assistant Manager in implementing strategies to attract and keep customers based on our Excel Core Values. Utilize performance tracker to be in line with company metric expectations. Supervise and motivate staff to perform to their best abilities during assigned work shift. Monitor and maintain club cleanliness and atmosphere. Identify training needs by ensuring that all staff meets Excel standards and report findings to club management. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Make sure all employees adhere to company's policies and guidelines and address any minor infractions. Shift Lead should bring up any major infractions with club management to address. Communicate with members and a create a high level of customer service. Perform daily club inspections, assign cleaning or associated tasks along with re-inspecting said tasks Hold employees accountable for meeting company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM and Assistant Manager on recommendations of inventory orders. May be responsible to oversee club operations and staff when the General Manager/Assistant Manager is off or unavailable Help train new employees and be a team resource by accurately answering questions/concerns, modeling expected behaviors, and correctly training on operational processes as needed. Qualifications: Must be at least 18 years of age or older. HS diploma or equivalent required. Proven ability to lead, encourage, develop and supervise the work of others. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Demonstrated the ability, confidence and leadership to managing a team. Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Ability to think critically and evaluate solutions to problems proactively Benefits & Perks: Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Other Details: Supervisory Responsibility: This position will oversee up to 6 employees during assigned work shift. Will ensure team can adequately exhibit and maintain all Excel values, principles, and duties, as well as meets established club performance metrics. Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 30-40 hours per week. Depending on which club schedule is operated at the location, the shift will typically occur during a weekday late afternoon between 2pm and 10pm or during the weekend between 7am and 7pm. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $17k-25k yearly est. 60d+ ago
  • Front Desk Associate

    The Pioneer Woman Mercantile

    Front Desk Clerk Job 49 miles from Jenks

    Job Details Entry The Pioneer Woman Mercantile LLC - Pawhuska, OK N/A Undisclosed Undisclosed Undisclosed Undisclosed Any UndisclosedDescription The Pioneer Woman Boarding House is a boutique eight room hotel, opened in April of 2018. Ever since then it has been our goal to help every guest who walks through our door have a unique, enjoyable, and memorable time here in Pawhuska. Whether they are from Oklahoma, a different state, or even a different country, we strive to go above and beyond for them. We are looking for folks that: ● Will fully embody The Mercantile culture, delivering an outstanding customer experience. An environment that is filled with kindness, joy, gratitude and delight! Mercantile staff is always friendly, warm, welcoming and open with all visitors and staff. ● Are able to thrive in a fast-paced, high-energy, busy work environment. ● Have flexibility with working hours, weekends and holidays. Work hours will be based on business needs and store hours. ● Are willing to go above and beyond to get the job done. We are in charge of taking care of all of our guests' needs, from helping plan their stay before they arrive to helping with their every need once they get here. We help with luggage, history about the town, coffee service, room service, and everything else in between. Summary of Key Responsibilities Performing Check-in and Check-out tasks Restocking and preparing rooms for guests arrival Helping guests with luggage Showing guests to their rooms Making weekly and 24 hour calls to ensure that everything is perfect for their stay Collecting necessary information Helping plan our guests stay Setting up restaurant reservations Setting up special requests and surprises Answering phone calls Providing information about The Pioneer Woman establishments Providing information about the Boarding House, our rooms, rates, etc. Providing information about Pawhuska and surrounding attractions Assisting with daily hospitality hour Turndown Service Maintaining organization and cleanliness in all areas Remaining professional at all times Assisting guests with valet parking and bag check Specifics Every morning from 7am to 10:30am we provide a complementary coffee service to our guests. This includes their choice of beverage, a muffin, and/or a scone. We also make ourselves available for room service requests from our guests at any point during their stay - breakfast, lunch, and dinner. During the check-out process we help guests carry their luggage downstairs and provide assistance to their vehicle when needed. We bring their vehicle around to our designated parking spots if the guest has valeted. We explain in detail the bill and charges during checkout, process payment, and then collect the room key. Restocking the rooms involves us working alongside housekeeping to make sure everything is in place for the next guest's arrival. While housekeeping cleans the room, we restock water, soda, candy, ice, stationary, dishes, guest notes, town guides, and magazines. We make sure that our workstation is kept clean and that everything is in its place for the day and for our new arrivals. When we have guests staying for multiple nights, we make sure that they have everything they need for the day including fresh water, ice, and dishes. Preparing and making phone calls involves us calling guests who will be arriving the next day, along with guests arriving the next week. During these phone calls we collect all of the needed information including how many guests will be staying with us, if there are any allergies we need to be made aware of, if they will require any ADA Accommodations during their stay, if they would like any special requests in their room upon arrival, and collect all of their dining times for their stay. Check-in for guests involves us collecting their complimentary coffee cards, presenting their reservation cards to them, helping them carry their luggage upstairs, and “introducing” them to the room, where we go over all the specifics of their room so they can be as comfortable as possible. After their luggage is unloaded we offer to valet their car or help them find a suitable parking spot. Every night we have a hospitality hour starting at 5pm. We visit each room and provide a glass of house wine or beer and a cheese plate prepared by our chefs. At around 6pm to 6:30pm we do turn down service, where we visit each room, turn down the bed for the night, dim the lights, refill the ice, and leave a plate of freshly baked cookies for the guest to enjoy. The rest of the night is spent responding to emails, answering phone calls, filling out paperwork, restocking desk supplies, keeping the lobby clean, and making sure the guests have everything they need during their stay with us. Qualifications Required Skills and Abilities Good teamwork Good Communication Friendly and outgoing Strong Conversational Skills Strong phone skills Excellent Customer Service Professional and Clean Appearance Computer Skills Ability to learn on the job Good people skills Minor Food handling skills Qualifications: Flexible Schedule Can stand for long periods of time (8 plus hours) Can climb flights of stairs without issue Can carry heavy luggage, coolers, boxes, packages etc. (could weigh 50 to 75 pounds) Must have reliable transportation Must have up to date driver's license (for valeting cars) Must have warm and friendly attitude and hospitality
    $19k-25k yearly est. 60d+ ago
  • Night Auditor

    Fairfiled Inn & Suites Muskogee

    Front Desk Clerk Job 40 miles from Jenks

    Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday Compensation: $11.50 per hour We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
    $22k-27k yearly est. 39d ago
  • Desk Clerk I

    State of Oklahoma

    Front Desk Clerk Job 34 miles from Jenks

    Job Posting Title Desk Clerk I Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Sequoyah Lodge Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) January 01, 2099 Full/Part-Time Part time Job Type Seasonal (Fixed Term) (Seasonal) Compensation $12/hour part-time/seasonal Basic Purpose: The Front Desk Clerk will work with all lodge departments and lodge guests to prioritize the reservation and stay experience for the visitor at a state lodge. This position reports to the Front Desk Manager and general lodge management. Sequoyah Lodge is located in Sequoyah State Park with 150 lodging accommodations: 104 Lodge Rooms & Suites, 44 Duplex & Quadplex Cottage Units, a Lakehouse Cottage that sleeps 14, and a Bunkhouse that sleeps 38. Example of Work Performed: * Answers telephones, takes messages, and provides information about lodge and park facilities * Receives walk-in and phone-in reservation requests * Check guests into accommodations, validates parking * Posts charges to guest accounts, including necessary corrections and transfers * Collects charges, processes credit card vouchers, and closes guest accounts * Reconciles and balances shift accounts * Checks in/out recreation equipment, golf carts, etc. to lodge guests * Assists with gift shop at front desk with sales and restocking merchandise * Prepares various reports under general direction * Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs * Performs general housekeeping in public areas of the lodge * Performs other related duties as assigned Skills and Knowledge: * Knowledge of methods and procedures concerning public contact; telephone procedures; and arithmetic * Skill in communicating effectively, both orally and in writing * Skill in operating personal computers Special Requirements: Applicants tentatively selected for this position will be required to submit a background check. Education and Experience: One (1) year of experience in public contact work, in a customer service-related field; general office clerical work; OR an equivalent combination of education and experience. Knowledge, Skills, and Abilities required at this level include knowledge of methods and procedures concerning public contact; of telephone procedures; of spelling, punctuation and grammar; and of arithmetic. Skill is required to operate various office equipment including computers. Ability is required to work with customers; to gather data and facts; to keep records; and to communicate effectively, both orally and in writing. Special Requirements Additional Job Description Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
    $12 hourly 49d ago
  • Front Desk Agent Doubletree Tulsa Downtown

    Hilton 4.5company rating

    Front Desk Clerk Job 10 miles from Jenks

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her + Assist guests with check\-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point\-of\-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards + Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries + Use up\-selling techniques to promote hotel services and facilities and to maximize room occupancy + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner + Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction + Receive, input, retrieve and relay messages to guests **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Front Desk Agent Doubletree Tulsa Downtown_ **Location:** _null_ **Requisition ID:** _HOT0BF68_ **EOE/AA/Disabled/Veterans**
    $22k-26k yearly est. 28d ago
  • GHM Front Desk Clerk, Tulsa Club Hotel, Tulsa, OK

    Hotel Equities 4.5company rating

    Front Desk Clerk Job 10 miles from Jenks

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Tulsa Club Hotel in Tulsa, OK. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
    $23k-27k yearly est. 60d+ ago
  • Front Desk Specialist

    Family & Children's Services Career Center 4.0company rating

    Front Desk Clerk Job 10 miles from Jenks

    Family & Children's Services, Oklahoma's leading community mental health center is looking for a personable, front desk specialist who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities. Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. Requires a high school diploma or the equivalent, preferably with course work office administration, typing, and computer software. One year experience in medical office or healthcare with direct patient care/interaction in past 3 years required. Must be able to type a minimum of 30 WPM. Ability to work effectively with employees and clients under stressful situations; ability to work with agitated, mentally ill and/or substance-abusing public; ability to maintain an effective working relationship with agency employees; ability to maintain a professional manner at all times; and ability to maintain confidentiality. Good listening skills. Ability to manage multi-line telephone system and other communication technologies. Must possess strong computer skills.
    $23k-29k yearly est. 7d ago

Learn More About Front Desk Clerk Jobs

How much does a Front Desk Clerk earn in Jenks, OK?

The average front desk clerk in Jenks, OK earns between $17,000 and $26,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average Front Desk Clerk Salary In Jenks, OK

$21,000

What are the biggest employers of Front Desk Clerks in Jenks, OK?

The biggest employers of Front Desk Clerks in Jenks, OK are:
  1. Hotel Equities
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