Front Desk Clerk Jobs in Hampton, VA

About Us: Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery booking and stay. The Ocean Key Resort is located in the heart of the Virginia Beach oceanfront, where you are within walking distance to the beach, local restaurants, entertainment, shopping, and more. Positioned at the south end of the boardwalk where you can enjoy fishing, charter a boat, or explore the Virginia Beach Aquarium. Join our team and enjoy all that Virginia Beach has to offer. Summary: In this part-time seasonal role, our Front Desk Agents have the responsibility to provide service to customers, answer inquiries pertaining to the Resort services, registration of Owners and guests, and to provide travel directions as needed. Responsible for handling, communicating and coordinating owner/client needs with the appropriate departments necessary to perform excellent customer service, while performing specific front office activities. Support efforts in meeting company guest satisfaction goals, including RCI Silver Crown Distinction expectations. Has a support responsibility to all functional officers, directors and managers. Essential Functions: Provides customer service and support to guests with questions and inquiries via phone, e-mail, direct mail and direct contact Provides an enjoyable vacation experience from check in to check out. Educates the guests on usage, on-site activities and area events and attractions Performs as Resort curb-side greeter and express check in agent for Owners and guests upon arrival Relays guest's messages and incoming mail Responds to guest inquiries, questions, suggestions and resolves minor complaints and discrepancies Follows up with the Front Desk Supervisor, Asst. Resort Manager, Resort Manager, or MOD, as appropriate Communicates and enforces Resort policies and procedures Processes payments Supports other departments in light cleaning, maintenance, house-keeping, marketing, and HR activities when needed Provides on-site activities, area attractions, events and other vacation information Keep areas clean and appropriately stocked Performs related duties as assigned or as the situation dictates Requirements Education and Experience: High school diploma or GED Customer service experience required Knowledge of computer applications Excellent oral and written communication skills Excellent time management & organizational skills Physical Requirements: While performing the essential duties of this Job, the employee is commonly required to stand, talk or hear. Additionally, employees in this position are frequently required to walk; use hands to lift, place, handle, and feel; stoop, kneel and crouch when stocking, shelving, etc. Employees must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Lifting items over 25 pounds will be done with equipment or two or more employees. Disclaimer: Vacatia is an equal opportunity employer. All decisions are based only on the individual's qualifications and ability to perform the work. An application must be completed for each position for which you are applying. Qualified and interested individuals may submit their application to Human Resources. Vacatia reserves the right to modify this at any time, without notice. The specific requirements, duties and skills set forth in this are intended to be all-inclusive as of the date this document is prepared. However this may not contain all of the duties, physical requirements and skills that you may be asked to perform during the period of time you work at Vacatia. Further, the job description is not a guarantee that you will perform any or all of these duties. #OKR Salary Description $15/hr

The Role: Family Dental LLC in Hampton, VA is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We: Family Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft KOS Services Inc. / Family Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Start your journey with us... The Glass Light Hotel and Gallery in downtown Norfolk is seeking qualified candidates for the position of Front Desk Agent! Our team will be actively engaged in creating unique experiences for guests unlike any other in the area, blending all service touch points and delivering warm, friendly and personalized service .Exactly Like Nothing Else. Summary: The successful candidate should be outgoing and friendly with a social personality and an intuitive talent for customer service. We want our guests to feel as though they can get anything they may want while being proactive and creative in experiences that leave lasting memories. The front desk area is the hub of communication throughout the hotel and is a critical spoke of the wheel in creating success. Members will embrace team spirit and a warm, people oriented mind-set. Responsibilities: Proactively engage with guests as to Bonvoy status and preferences. Ensure proper preparation is done in providing guests a smooth and enjoyable check-in and check-out experience. Proactively provide guests with room, hotel, restaurant, gallery and local information. Present yourself in a professional manner at all times in a clean uniform and name tag. Professionally respond to guests via text and e-mail as outlined in established protocol. Answer incoming and in-house phone calls. Accurately account for financial transactions during a shift. Promptly respond to guests concerns utilizing established channels of communication and documentation processes. Assist valet with parking cars when needed. Must pass a background and motor vehicle report. Position may require extended lengths of time standing. This is a hands on position requiring interaction with various departments throughout the hotel. Flexible to work AM/PM shift coverage. Hotel operates 24 hrs a day, 7 days a week. HAVE FUN, LEARN AND GROW Benefits Available: Pay-on Demand Holiday Pay Paid Time Off Travel Discounts through Marriott Free Parking Medical Dental Vision 401k with Employer Match Life Insurance Short Term Disability

Job Details Entry Doubletree Norfolk Airport, Norfolk, VA 23502 - Norfolk, VA Full-Time/Part-Time High School None Any Hospitality - HotelDescription The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. General Requirements: • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. Fundamental Requirements • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Handle check-ins and checkouts in a friendly, efficient and courteous manner.

Front Desk Agent: starting at $15.50/hr! If you are seeking to join a GREAT company that TRULY CARES about YOU- Join our team today! The Springhill Suites by Marriott is seeking a warm and friendly service-oriented, part-time seasonal Front Desk Agent. The Front Desk Agent is responsible for guest services, answering phone lines and assisting guests with smooth check-ins and check outs. Handling all special requests for services or information in accordance with standard policies and procedures. How You'll Be Rewarded: In exchange for your talent, as a part time associate you will be eligible for benefits that include: A chance to learn something new every day in a fun, friendly work environment! Paid Time Off and PTO Sell Back Program Employee Referral Company Matched 401K eligibility after 1000 hours worked Associate Travel Discounts per Brand Guidelines Free Parking And much more ! What You Will Bring To The Role: The Front Desk is responsible for carrying out the communications throughout the entire hotel. Answering phone calls, attending to guest needs, and ensuring a quick and easy check in process. Some of Your Responsibilities Would Be: Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction. Maintain knowledge of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Maintain and secure a cash bank to perform job functions. Verify guest information upon arrival and departure Obtain method of payment from guests (credit or cash) Communicate pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with Housekeeping. Process all check-outs. Maintain all guest information and hotel occupancy status using Brand systems Minimum Qualifications: Must be able to perform: mathematical skills; basic accounting functions; basic computer skills in Word and Outlook; complete reports; and communicate with guests. Candidates must be able to stand for a full eight (8) hour shift. Candidates must be willing to work a flexible schedule to include days, nights, weekends and holidays. Desirable Characteristics: - Previous guest service experience preferred, but not required. Highly developed computer skills. Well organized and detail-oriented. Ability to work independently and with diverse groups of individuals. Display initiative, perseverance and analytical skills. Highly developed communication skills. Professional and ethical in all situations. Excellent customer service skills. Quick learner with strong work ethic. Team player and ability to get along with others. Exemplary written and verbal communication skills. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements, and responsibilities. Candidates can expect to: stand for full shift, bend, stoop and reach overhead; push up to 100lbs and lift up to 50lbs. EOE M/F/Vet/Disabled Job Type: Part-time with flexible scheduling Salary: from $15.50 per hour

Hotel Front Desk / Guest Services Representative, FAIRFIELD INN & SUITES BY MARRIOTT (flexible shifts 7am-3pm/3pm-11pm) Full-time Job Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You'll Get To Do: Welcome Guests: Greet every guest with a warm smile and help them check into their rooms. Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions. Solve Problems: Help guests with any issues or requests quickly and efficiently. Assist with Reservations: Help guests book their stay and ensure they have everything they need. Who we are looking for: Great Attitude: Always cheerful and ready to help. Good Communication Skills: Can talk and listen to guests clearly. Problem Solver: Quick thinker who can handle any situation. Team Player: Work well with other team members to provide great service. Professional Appearance: Ensure uniform and personal appearance are clean and professional. Confidentiality: Maintain confidentiality of proprietary information; protect company assets. Why You'll Love It Here: Bonus money for doing a great job Discounts for you, and even your friends and family Training and Development Opportunities 401(k) with company match, Life insurance Generous Paid Time Off Health Coverage: Medical, Dental, Vision. How to Apply: Ready to join a team where PEOPLE are our passion? Apply now at LHGjobs.com and become part of the Landmark Hotel Group family! Fairfield Inn & Suites Virginia Beach Town Center 20 Constitution Drive Virginia Beach, Virginia 23462 Call Us: ************ Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

A Front desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Some of Your Responsibilities Would Be: Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction. Maintain knowledge of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Maintain and secure a cash bank to perform job functions. Verify guest information upon arrival and departure Obtain method of payment from guests (credit or cash) Communicate pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with Housekeeping. Process all check-outs. Maintain all guest information and hotel occupancy status using Brand systems Minimum Qualifications: Must be able to perform: mathematical skills; basic accounting functions; basic computer skills in Word and Outlook; complete reports; and communicate with guests. Candidates must be able to stand for a full eight (8) hour shift. Candidates must be willing to work a flexible schedule to include days, nights, weekends and holidays. Required Characteristics: Highly developed computer skills. Well organized and detail-oriented. Ability to work independently and with diverse groups of individuals. Display initiative, perseverance and analytical skills. Highly developed communication skills. Professional and ethical in all situations. Excellent customer service skills. Quick learner with strong work ethic. Team player and ability to get along with others. Exemplary written and verbal communication skills

The Wyndham Virginia Beach Oceanfront hotel is located in the prestigious North End section of the Virginia Beach Oceanfront, where we overlook our very own semi-private beach. We thrive on excellence and take pride in building the best team possible so we may provide our guests with the memorable and stress-free stay they deserve. Job Description The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. General Requirements: • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. Fundamental Requirements • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Qualifications Education & Experience: • College course work in related field helpful. • Experience in a hotel or a related field preferred. • High School diploma or equivalent required • Computer experience required. • Customer Services experience preferred. Physical requirements: • Flexible and long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Ability to stand during entire shift. Additional Information We are located at 5700 Atlantic Ave Virginia Beach, VA 23451. All your information will be kept confidential according to EEO guidelines. Background Check Requirements: • Must be able to pass a background check pertaining to job requirements, duties and functions.

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay Essential Duties and Responsibilities: Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager Other Skills and Abilities: Reliable transportation that would allow employee to go to multiple work locations with minimal notice Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience: High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This position combines Night Auditor responsibilities (generally two shifts per week) with Front Desk duties (generally three shifts per week). The Night Auditor handles daily accounting tasks such as reporting revenues with account transactions during business hours as well as Front Desk duties to accommodate late-night guests who might arrive after 11PM and those guests already in-house. Responsibilities include reconciling credit card transactions and financial records for the organization's bookkeeping department to ensure all transactions are accounted for. The Night Auditor verifies that all revenue and expenses are claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail, and checking room rates to ensure accuracy. This position will assist guests/owners during registration, room moves, guest calls, key assists, and emergency situations. The Night Auditor is the first point of contact for security and guest incidents that occur during the 11PM - 7AM timeframe. The Front Desk clerk is primarily responsible for assisting every guest in checking in and out and assuring that resort guests feel welcome. This position will also answer phones and direct calls to appropriate departments as needed, and will assist guests/owners during registration, room moves, guest calls, key assists, and emergency situations. SPECIFIC RESPONSIBILITIES: Core duties and responsibilities include the following: Other duties may be assigned. Front Desk Clerk: Provide the highest level of customer service by assisting guests and ensuring that any issues or challenges are addressed in a professional and timely manner. Process guests check in and offer additional services that the guest may need. Process guests check outs and ensure no open balances are present Demonstrate strong oral and written skills to communicate effectively Review Online Travel Agent sites to verify arrivals Assign RCI units to RCI specific rooms Sign in/out vendor and security keys Perform No-show of marketing reservations Agent must be able to perform basic math and handle cash Must be able to process credit cards Perform a daily inhouse registration form check and identify any discrepancies Complete all tasks on the shift checklist Maintain operations by following Daily Management policies and procedures Maintain customer confidence and protects operations by keeping information confidential Contribute to team effort by accomplishing related results as needed Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook. Performs all other duties as assigned by management. Night Auditor: Promptly greets guests in a friendly and professional manner. Completes guest registration process, issues unit keys, and provides information about the resort and area attractions. Responds appropriately to guest inquiries and concerns to ensure total guest satisfaction. Promptly handles guest issues improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Interacts nightly with on-site Security contractor. Accurately processes all cash and credit card transactions in accordance with established procedures. Balances all cash receipts and work performed during previous shifts as well as performs a bucket check on shift, posts all guest charges, completes cashier and other reports. Complete check-out procedures. Check departure folios; verify daily cash sheets ensuring all totals are accurate and posted correctly. Run final night audit and associated reports. Interact with site accounting regarding all daily credit card transactions. Perform daily walks of common areas inside the registration building to ensure areas are being kept clean and presentable for our guests Provide management with report of night's events via MOD Report. Responsible for upkeep of fail-safe keys to ensure they are always available and up-to-date. Adheres to all resort and legislative safety procedures and regulations Maintains positive customer and associate relationships. Promotes team work and quality service through daily communications and coordination with front desk managers. Performs other duties as needed. POSITION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to multi-task with flexibility based on priority shifts. Must be able to work with minimal supervision and guidance. Excellent communication skills, both written and verbal. Ability to deal with internal & external guests with a high level of professionalism, tact and diplomacy. Computer proficiency. Previous guest relations training and experience. Specific Night Audit experience highly preferred. Must be available to work overnight: Hours for this position are 11 PM - 7 AM. EDUCATION AND/OR EXPERIENCE: Two years higher education desired. Two years related experience and/or training, or equivalent combination of education and experience. We offer generous employee benefits including: Health, dental, and vision insurance (with additional optional coverages) Paid time off (including birthday holiday) 401K with generous employer match Resort Discounts nationwide Employee Assistance Program EEO AA M/F/VET/DISABLED

About Us: Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery booking and stay. The Atrium Resort is located in the heart of the Virginia Beach oceanfront, where you are within walking distance to the beach, local restaurants, entertainment, shopping, and more. Join our team and enjoy all that Virginia Beach has to offer. Summary: The Atrium Resort is seeking a Seasonal Front Desk Agent to be primarily responsible for welcoming guests, managing check-ins and check-outs, addressing inquiries, and providing exceptional customer service to our owners/guests, ensuring a positive guest experience throughout their stay. Must be able to work 7am-3pm or 3pm-11pm. Must be available to work weekends and holidays. The right candidate will have great customer service skills and a positive attitude. Essential Functions: Provides customer service and support to guests with questions and inquiries via phone, e-mail, direct mail and direct contact Provides an enjoyable vacation experience from check in to check out. Educates the guests on usage, on-site activities and area events and attractions Performs as Resort curb-side greeter and express check in agent for Owners and guests upon arrival Relays guest's messages and incoming mail Responds to guest inquiries, questions, suggestions and resolves minor complaints and discrepancies Follows up with the Front Desk Supervisor, Asst. Resort Manager, Resort Manager, or MOD, as appropriate Communicates and enforces Resort policies and procedures Processes payments Supports other departments in light cleaning, maintenance, house-keeping, marketing, and HR activities when needed Provides on-site activities, area attractions, events and other vacation information Keep areas clean and appropriately stocked Performs related duties as assigned or as the situation dictates Requirements Education and Experience: High school diploma or GED Customer service experience required Knowledge of computer applications Excellent oral and written communication skills Excellent time management & organizational skills Physical Requirements: While performing the essential duties of this Job, the employee is commonly required to stand, talk or hear. Additionally, employees in this position are frequently required to walk; use hands to lift, place, handle, and feel; stoop, kneel and crouch when stocking, shelving, etc. Employees must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Lifting items over 25 pounds will be done with equipment or two or more employees. Disclaimer: Vacatia is an equal opportunity employer. All decisions are based only on the individual's qualifications and ability to perform the work. An application must be completed for each position for which you are applying. Qualified and interested individuals may submit their application to Human Resources. Vacatia reserves the right to modify this at any time, without notice. The specific requirements, duties and skills set forth in this are intended to be all-inclusive as of the date this document is prepared. However this may not contain all of the duties, physical requirements and skills that you may be asked to perform during the period of time you work at Vacatia. Further, the job description is not a guarantee that you will perform any or all of these duties. #ATR Salary Description $14 - $15/hr

Job Details Entry Virginia Beach, VA Full-Time/Part-Time High School None Any Hospitality - HotelDescription The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. General Requirements: • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. Fundamental Requirements • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Handle check-ins and checkouts in a friendly, efficient and courteous manner.

T he Residence Inn Virginia Beach Town Center is the newest and roomiest addition to the Town Center market. The hotel features 120 all-suite rooms, meeting space, indoor pool, and an outdoor patio with grills and a firepit. Conveniently located in Virginia Beach's Central Business District, and just steps from Town Center, the Residence Inn is surrounded by a vibrant and growing business community in the heart of Virginia's largest city. Front Desk Agent FT Base Rate is $15.00/hour plus an excellent benefits package! One of the most important decisions you will ever make is where to bring your special talent. The Coastal Hospitality leader possesses a natural talent for service and is invigorated about the art and profession of being in service to others. If this speaks to you, Coastal Hospitality may be the perfect place to grow your career. The Residence Inn Town Center Virginia Beach is now recruiting energetic, Front Desk Agents to join our team. What You Will Bring To This Role: The Front Desk Agent is primary responsible for warmly greeting and registering guests and checking guests out of the hotel in our continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Some of Your Responsibilities Would Be: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted for, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment,, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, as needed Receive, input, retrieve and relay messages to guests, as needed Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager Ensure uniform and personal appearance is neat, clean and professional at all times Create fun and memorable experiences for guests Perform other reasonable job duties as requested by Supervisors. Required Characteristics: Qualified candidates must have at least six (6) months of previous hotel front desk experience. Candidates must be willing to work a flexible schedule to include days, evenings, weekends and holidays. The hospitality industry requires that employees present a professional image at all times. This includes providing courteous and attentive customer service. Employees must maintain a neat, clean and well-groomed appearance. Uniform standards will be explained during orientation. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. How You'll Be Rewarded: A chance to learn something new every day in a fun, friendly work environment! Health Benefits; Medical, Dental and Vision Paid Time Off Employee Assistance Program Company Paid Short Term Disability, Life Insurance and Accidental Death Affordable and Optional Long Term Disability and Supplemental Life Insurance Company Matched 401K Health Care Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account Legal Resources Associate Travel Discounts per Brand Guidelines EOE M/F/Vet/Disabled

The Wyndham Virginia Beach Oceanfront hotel is located in the prestigious North End section of the Virginia Beach Oceanfront, where we overlook our very own semi-private beach. We thrive on excellence and take pride in building the best team possible so we may provide our guests with the memorable and stress-free stay they deserve. Job Description The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. General Requirements: • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. Fundamental Requirements • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Qualifications Education & Experience: • College course work in related field helpful. • Experience in a hotel or a related field preferred. • High School diploma or equivalent required • Computer experience required. • Customer Services experience preferred. Physical requirements: • Flexible and long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Ability to stand during entire shift. Additional Information We are located at 5700 Atlantic Ave Virginia Beach, VA 23451. All your information will be kept confidential according to EEO guidelines. Background Check Requirements : • Must be able to pass a background check pertaining to job requirements, duties and functions.

Hotel Front Desk / Guest Services Representative, COUNTRY INN & SUITES Full-time job Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team. What You'll Get To Do: Welcome Guests: Greet every guest with a warm smile and help them check into their rooms. Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions. Solve Problems: Help guests with any issues or requests quickly and efficiently. Assist with Reservations: Help guests book their stay and ensure they have everything they need. Who we are looking for: Great Attitude: Always cheerful and ready to help. Good Communication Skills: Can talk and listen to guests clearly. Problem Solver: Quick thinker who can handle any situation. Team Player: Work well with other team members to provide great service. Professional Appearance: Ensure uniform and personal appearance are clean and professional. Confidentiality: Maintain confidentiality of proprietary information; protect company assets. Why You'll Love It Here: Bonus money for doing a great job Discounts for you, and even your friends and family Training and Development Opportunities 401(k) with company match, Life insurance Generous Paid Time Off Health Coverage: Medical, Dental, Vision. How to Apply: Ready to join a team where PEOPLE are our passion? Apply now at *************** and become part of the Landmark Hotel Group family! Country Inn and Suites Virginia Beach Oceanfront 1801 Atlantic Ave Virginia Beach, VA 23451 ************ Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Our front desk agents do it different and check our guests in at the Bar at The Moxy Virginia Beach Oceanfront! Want to join the movement? We are seeking ambitious candidates for the position of Front Desk Agent for Saturdays and Sundays from 7am-3pm only. Our crew will be actively engaged in creating spirited and fun experiences for guests unlike any other in the area, blending all service touch points while delivering thoughtful and dynamic service - with a Moxy twist. Summary: The spirited candidate should be outgoing and friendly with a social personality and an intuitive talent for customer service. We want our guests to feel as though they can get anything they may need while being proactive and creative in experiences that leave lasting memories. The front desk area is the hub of communication throughout the hotel and is a critical spoke in the wheel of success. Members will embrace team spirit and a high energy, people-oriented mind-set. Responsibilities: Proactively engage with guests as to Bonvoy status and preferences. Ensure proper preparation providing guests a smooth and enjoyable check-in / check-out experience. Assist beverage team with guests' needs who are occupying the bar. Proactively provide guests with room, hotel, restaurant, and local information. Present yourself in a professional manner at all times in a clean uniform and with name tag. Professionally respond to guests via text and e-mail as outlined in established protocol. Answer incoming and in-house phone calls. Accurately account for financial transactions during a shift. Promptly respond to guests concerns utilizing established channels of communication and documentation processes. Position may require extended lengths of time standing. This is a hands-on position requiring interaction with various departments throughout the hotel. Flexible to work AM/PM shift coverage. Especially on Sundays. Hotel operates 24 hrs a day, 7 days a week. Learn, grow and PLAY ON! Benefits Available: Pay-on-Demand Holiday Pay Paid Time Off Travel Discounts through Marriott Free Parking Medical Dental Vision 401k with Employer Match Life Insurance Short Term Disability

This position combines Night Auditor responsibilities (generally two shifts per week) with Front Desk duties (generally three shifts per week). The Night Auditor handles daily accounting tasks such as reporting revenues with account transactions during business hours as well as Front Desk duties to accommodate late-night guests who might arrive after 11PM and those guests already in-house. Responsibilities include reconciling credit card transactions and financial records for the organization's bookkeeping department to ensure all transactions are accounted for. The Night Auditor verifies that all revenue and expenses are claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail, and checking room rates to ensure accuracy. This position will assist guests/owners during registration, room moves, guest calls, key assists, and emergency situations. The Night Auditor is the first point of contact for security and guest incidents that occur during the 11PM - 7AM timeframe. The Front Desk clerk is primarily responsible for assisting every guest in checking in and out and assuring that resort guests feel welcome. This position will also answer phones and direct calls to appropriate departments as needed, and will assist guests/owners during registration, room moves, guest calls, key assists, and emergency situations. SPECIFIC RESPONSIBILITIES: Core duties and responsibilities include the following: Other duties may be assigned. Front Desk Clerk: Provide the highest level of customer service by assisting guests and ensuring that any issues or challenges are addressed in a professional and timely manner. Process guests check in and offer additional services that the guest may need. Process guests check outs and ensure no open balances are present Demonstrate strong oral and written skills to communicate effectively Review Online Travel Agent sites to verify arrivals Assign RCI units to RCI specific rooms Sign in/out vendor and security keys Perform No-show of marketing reservations Agent must be able to perform basic math and handle cash Must be able to process credit cards Perform a daily inhouse registration form check and identify any discrepancies Complete all tasks on the shift checklist Maintain operations by following Daily Management policies and procedures Maintain customer confidence and protects operations by keeping information confidential Contribute to team effort by accomplishing related results as needed Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook. Performs all other duties as assigned by management. Night Auditor: Promptly greets guests in a friendly and professional manner. Completes guest registration process, issues unit keys, and provides information about the resort and area attractions. Responds appropriately to guest inquiries and concerns to ensure total guest satisfaction. Promptly handles guest issues improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Interacts nightly with on-site Security contractor. Accurately processes all cash and credit card transactions in accordance with established procedures. Balances all cash receipts and work performed during previous shifts as well as performs a bucket check on shift, posts all guest charges, completes cashier and other reports. Complete check-out procedures. Check departure folios; verify daily cash sheets ensuring all totals are accurate and posted correctly. Run final night audit and associated reports. Interact with site accounting regarding all daily credit card transactions. Perform daily walks of common areas inside the registration building to ensure areas are being kept clean and presentable for our guests Provide management with report of night's events via MOD Report. Responsible for upkeep of fail-safe keys to ensure they are always available and up-to-date. Adheres to all resort and legislative safety procedures and regulations Maintains positive customer and associate relationships. Promotes team work and quality service through daily communications and coordination with front desk managers. Performs other duties as needed. POSITION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to multi-task with flexibility based on priority shifts. Must be able to work with minimal supervision and guidance. Excellent communication skills, both written and verbal. Ability to deal with internal & external guests with a high level of professionalism, tact and diplomacy. Computer proficiency. Previous guest relations training and experience. Specific Night Audit experience highly preferred. Must be available to work overnight: Hours for this position are 11 PM - 7 AM. EDUCATION AND/OR EXPERIENCE: Two years higher education desired. Two years related experience and/or training, or equivalent combination of education and experience. We offer generous employee benefits including: Health, dental, and vision insurance (with additional optional coverages) Paid time off (including birthday holiday) 401K with generous employer match Resort Discounts nationwide Employee Assistance Program EEO AA M/F/VET/DISABLED

About Us: Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery booking and stay. The Ocean Sands Resort is located in the heart of the Virginia Beach oceanfront, where you are within walking distance to the beach, local restaurants, entertainment, shopping, and more. Positioned on the boardwalk where you can enjoy fishing, charter a boat, or explore the Virginia Beach Aquarium. Join our team and enjoy all that Virginia Beach has to offer. Essential Functions: Provides customer service and support to guests with questions and inquiries via phone, e-mail, direct mail and direct contact Provides an enjoyable vacation experience from check in to check out. Educates the guests on usage, on-site activities and area events and attractions Performs as Resort curb-side greeter and express check in agent for Owners and guests upon arrival Relays guest's messages and incoming mail Responds to guest inquiries, questions, suggestions and resolves minor complaints and discrepancies Follows up with the Front Desk Supervisor, Asst. Resort Manager, Resort Manager, or MOD, as appropriate Communicates and enforces Resort policies and procedures Processes payments Supports other departments in light cleaning, maintenance, house-keeping, marketing, and HR activities when needed Provides on-site activities, area attractions, events and other vacation information Keep areas clean and appropriately stocked Performs related duties as assigned or as the situation dictates Requirements Education and Experience: High school diploma or GED Customer service experience required Knowledge of computer applications Excellent oral and written communication skills Excellent time management & organizational skills Physical Requirements: While performing the essential duties of this Job, the employee is commonly required to stand, talk or hear. Additionally, employees in this position are frequently required to walk; use hands to lift, place, handle, and feel; stoop, kneel and crouch when stocking, shelving, etc. Employees must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Lifting items over 25 pounds will be done with equipment or two or more employees. Disclaimer: Vacatia is an equal opportunity employer. All decisions are based only on the individual's qualifications and ability to perform the work. An application must be completed for each position for which you are applying. Qualified and interested individuals may submit their application to Human Resources. Vacatia reserves the right to modify this at any time, without notice. The specific requirements, duties and skills set forth in this are intended to be all-inclusive as of the date this document is prepared. However this may not contain all of the duties, physical requirements and skills that you may be asked to perform during the period of time you work at Vacatia. Further, the job description is not a guarantee that you will perform any or all of these duties. Salary Description $13 - $14/hr

Job Details Entry Wyndham Virginia Beach Oceanfront, VA 23451 - Virginia Beach, VA Full-Time/Part-Time High School None Any Hospitality - HotelDescription The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. General Requirements: • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. Fundamental Requirements • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Handle check-ins and checkouts in a friendly, efficient and courteous manner.