Front Desk Receptionist
Front Desk Clerk Job 41 miles from Fort Pierce
E-Recording Inc. offers online document recording for contractors, law offices, real estate offices, and individuals across the United States.
Role Description
This is a full-time on-site role for a Front Desk Receptionist located in Jupiter, FL. The Front Desk Receptionist will be responsible for answering and managing phone calls, performing various clerical duties, and ensuring excellent customer service.
Daily tasks include managing online orders for customers, returning documents to customers, daily trips to the local Post Office, and maintaining a clean and organized reception area. The ability to multitask and excellent phone communication are essential skills in this role.
Qualifications
Excellent Phone Etiquette
Highly Dependable and timely
Experience in Receptionist Duties and Clerical Skills
Strong Communication skills
Customer Service expertise
Proficiency in using office software and equipment
Ability to multitask and manage time efficiently
High school diploma or equivalent
Previous experience in a similar role is a plus
Front Desk Clerk/Mail Clerk - Esquire Law Services
Front Desk Clerk Job 46 miles from Fort Pierce
Front Desk/Mail Clerk - Esquire Law Services
MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms.
The entire team of Esquire Law Services is dedicated to protecting our clients' rights and to obtain financial justice from the parties responsible for their losses. We pride ourselves on forging meaningful relationships with our clients, built upon trust, and imparting our principal values into our individualized approach to each case. We are privileged to serve our clients in our community. We maintain a commitment to excellence and justice with an unrelenting devotion and dedication to our core principles.
VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves.
About YOU:
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the mail, and maintaining the office.
Your central goal is to provide our clients with outstanding customer service and support. As the face' of our company, the successful candidate will be presentable and friendly, with outstanding people's skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Job Duties:
Greet guests and provide them with superb customer service.
Ensure the front desk is neat, organized, and equipped with all the necessary supplies such as pens, forms, and paper.
Accept all deliveries and packages and distribute them to the appropriate person.
Monitor calendar and prepare emails.
Maintain inventory of office supplies and supplies/drinks to place order every other week.
Offer water, coffee, or soda to all guests.
Schedule conference room for meetings.
Answer and transfer all calls to the appropriate legal teams or department.
Clean conference rooms after meetings and always keep presentable.
Ensure the kitchen and supply room are fully stocked and clean.
Put away office supplies/snacks deliveries and break down all delivery boxes.
Pick up all mail from mailbox daily.
Process all daily incoming mail by opening and scanning.
Scan all incoming mail into the correct file.
Distribute scanned mail to teams.
Proficient use of scanning, copying and postage machines.
Process all outgoing mail, including FedEx.
Drop off daily outgoing mail in mailbox. and schedule a FedEx pickup if needed.
Upload all client records from CDs and jump drives into client's file.
Scan all settlement checks into client file and follow checks process.
Have excellent communication skills.
Front Desk Representative
Front Desk Clerk Job 41 miles from Fort Pierce
Gastro Health is seeking a Full-Time Front Desk Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
Ensure time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes.
Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary.
Schedule, confirm, and cancel office appointments.
Pick up voicemail messages
Reschedule no-show appointments and maintain coverage to reflect correct information for the day.
Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records.
Other duties as assigned.
Minimum requirements:
High school diploma
2+ years experience in medical practice or similar setting
Bilingual (Spanish) preferred
eClinicalWorks (eCW) experience desired
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Front Desk Clerk
Front Desk Clerk Job 52 miles from Fort Pierce
SIGN ON BONUS AT TIME OF HIRE!
Daily Management, Inc. Vacation Village Resorts Palm Beach Shores Resort is a property/Timeshare Resort/Hotel management company that nationwide offers its guests the comfort and amenities they long for. We provide World class sporting and recreational opportunities, entertainment, shopping and a veritable wealth of sightseeing destinations. Due to our growth, we are currently seeking Full Time Front Desk Agents.
SUMMARY: This position is primarily responsible for assisting every guest in checking in and out and making resort guest feel welcome. This position requires that all guests are greeted as they enter the lobby and that the front desk associate is attentive to all guest needs. This position will also answer phones and direct calls to appropriate departments as needed. In addition this position will also perform the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following: Other duties may be assigned. Assists guests and ensures that any issues or challenges are addressed in a professional and timely manner. Processes guest check in and offers additional services that the guest may need.
EDUCATION AND/OR EXPERIENCE: High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
COMPUTER SKILLS: To perform this job successfully, an individual should have advanced knowledge of Internet Software; and Word Processing software
OTHER SKILLS AND ABILITIES: Bilingual ability is an asset but not a requirement Ability to self motivate
OTHER QUALIFICATIONS: Friendly and outgoing personality
Must like to deal with the public
Must be customer service oriented
We offer generous employee benefits which include:
Health, dental and vision insurance
Paid time off (including a birthday holiday!)
401k with generous employer match.
Resort Discounts nationwide
AA M/F/Vet/Disabled EEO AA M/F/Vet/Disabled
Front Desk - Physical Therapy
Front Desk Clerk Job 21 miles from Fort Pierce
Full-time Description
South Florida Orthopaedics & Sports Medicine is a thriving, private orthopaedic practice serving patients along the Treasure Coast. As our practice continues to grow, we have new Front Office opportunities available in our Treasure Coast offices, located in Stuart and Port St. Lucie (Tradition).
This position is in a high-volume, fast-paced medical office environment supporting physical and occupational therapy services.
Job Summary:
Greets all patients and family members to the office
Complete the check-in/check-out process, including collecting co-pays and scheduling appointments
Complete daily reporting of reconciliation of charges, fee tickets, and payment methods, post charges and payments to patient accounts.
Prepare charts for daily schedule
Heavy phones - inbound and outbound calls with patients
Familiar with insurance verification and authorization and posting charges.
We are a progressive, friendly office, offering competitive compensation, as well as a comprehensive benefits package including medical, dental, vision, 401K, and more! Please visit our website at ********************* to learn more about our practice.
Requirements
Must be friendly and professional, organized and patient-focused.
Able to successfully work with a variety of personalities and work styles.
The demonstrated ability to provide superior patient service and be a productive member of the team in a high-volume, fast-paced, patient-facing work environment is essential.
Prior medical office experience required including front office responsibilities, scheduling, verifications, and authorizations, preferably for a physician group.
Experience in orthopaedics and/or physical therapy is strongly desired.
Knowledge of insurance plans and workers comp.
Solid computer skills, and EMR experience strongly preferred.
Strong math skills with attention to detail.
Must have reliable transportation and be available for flexible scheduling to cover shifts in all locations.
Physical Demands:
Primarily sedentary, sitting.
Use of general office equipment - keyboard, mouse, monitor, telephone, headset, scanner, copier
Periodic lifting, stooping, carrying less than 25 lbs.
Front Desk Agent, Part-time
Front Desk Clerk Job 18 miles from Fort Pierce
We are looking for highly organized candidates with excellent people skills for the position, Front Desk Agent. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Weekends required, PM shifts
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Front Desk Agent
Front Desk Clerk Job 18 miles from Fort Pierce
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
Benefits:
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Front Desk Agent, Part-time
Front Desk Clerk Job 18 miles from Fort Pierce
We are looking for highly organized candidates with excellent people skills for the position, Front Desk Agent. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Weekends required, PM shifts
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Front Desk Agent
Front Desk Clerk Job 46 miles from Fort Pierce
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
RATE BASED ON EXPERIENCE
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
• Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
• Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Front Desk Personnel when need.
• Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
• Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
• Prior hospitality experience preferred, but not required.
• Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
• Ability to read, listens, and communicates effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
• Ability to stand and move throughout front office and continuously performs essential job functions.
• Stand 95% of shift
• Lifting up to 25 pounds maximum.
• Occasional twisting, bending, stooping, reaching, standing, walking.
• Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Other details
Pay Type Hourly
Night Auditor-Front Desk
Front Desk Clerk Job 15 miles from Fort Pierce
Vero Beach Inn & Suites is a premier destination in Vero Beach, known for our exceptional service and welcoming atmosphere. We are currently seeking a dedicated and detail-oriented Night Auditor to join our front desk team on a part-time basis. If you have a knack for numbers, enjoy working independently, and have a passion for hospitality, we want to hear from you!
Job Responsibilities:
Front Desk Operations: Provide excellent customer service during night shifts, including checking in and out guests, addressing inquiries, and handling reservations.
Night Audit: Perform nightly accounting functions, including reconciling guest accounts, balancing financial transactions, and preparing end-of-day reports.
Security: Ensure the safety and security of the hotel and its guests by monitoring surveillance systems and conducting regular property walks.
Guest Relations: Resolve guest complaints and issues with professionalism and efficiency.
Administrative Tasks: Complete daily paperwork, including cash handling and report generation, and ensure all records are accurately maintained.
Qualifications:
Experience: Prior experience in a hotel or customer service role preferred, but not required.
Skills: Strong numerical and analytical skills; proficient with hotel management software (e.g., Opera, PMS) and Microsoft Office Suite.
Communication: Excellent verbal and written communication skills; ability to interact with guests and staff in a friendly and professional manner.
Availability: Must be able to work night shifts, including weekends and holidays.
Attention to Detail: High level of accuracy and attention to detail in all tasks and responsibilities.
Why Join Us?
Flexible Scheduling: Ideal for those looking for night work with a flexible schedule.
Supportive Team Environment: Join a team that values collaboration and professional growth.
Employee Discounts: Enjoy discounts on accommodations and other hotel services.
Career Advancement: Opportunities for growth and development within our hotel.
How to Apply:
Interested candidates should send a resume and cover letter to [email protected] with the subject line Night Auditor Application - [Your Name].” Applications will be reviewed on a rolling basis, so apply soon!
Pax Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at Vero Beach Inn & Suites and be part of a team dedicated to delivering exceptional guest experiences. We look forward to receiving your application!
Front Desk Agent
Front Desk Clerk Job 46 miles from Fort Pierce
Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. Help guest with issues that may arise during their stay, i.e. room accommodations, charges on the bill. When servicing guests, the Front Desk Agent is responsible for being professional, friendly and helpful using the “Rules of Hospitality” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
Greet all guests upon arrival with a warm welcome.
Assist guests with check in, obtaining all the required information and establishing a form of payment and assign the correct type of room type booked by the guest while also accommodating any special requests.
Be able to rectify problems with guest or co-workers in a diplomatic and timely manner.
Give the guest undivided attention while handling information/requests.
Promote all hotel functions and facilities.
Assist guest to understand their folios upon check out and rectify any billing issues presented.
Be able to operate Agilysys & SpaSoft software and perform a variety of tasks pertaining to future, current and historical guest reservations.
Be able to make guest reservations for Hotel, Spa, Golf and Dining.
Actively engage guests at all times, greet all guests in passing
Ensure all guest requests are logged, dispatched and followed up to ensure satisfaction upon completion.
Be able to respond properly to irritated or angry guests, ensure all concerns are resolved to satisfaction.
Cash handling experience is an asset.
Deposit all monies taken in during your shift according to the procedures.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants).
Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa.
Be able to maintain enough supplies at the desk for the day's use.
Must be able to work a flexible schedule including day/night shifts, weekends and holidays
Submit all lost and found articles accompanied by a Lost and Found report.
Be able to communicate with other departments to collaborate resolutions to issues presented.
Be able to answer the phone according to the procedures.
Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest.
Be able to precisely adhere to and execute all Front Office SOPs, as directly by Leadership.
Provide other assistance to guests as necessary to ensure the highest quality of service.
Must be able to work a flexible schedule including day/night shifts, weekends and holidays
PBX Skills:
Familiar with property, departments, hours of operation, and services & daily events of the resort.
Answer phone calls within 3 rings using proper greeting and etiquette.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Understand and carry out specific duties for: fire alarms, bomb threats, and medical emergencies.
Ability to make long distance, international, or special billing telephone calls.
Monitor/respond to guest written requests via email / Zingle messaging service.
Answer basic Front Office related questions.
Properly send, receive, and log faxes in a timely manner.
Properly accept, log, and maintain guest mail in an organized manner.
Report, log, and follow-up on telephone equipment malfunctions.
Confirm, log, and deliver wake-up calls
Use and explain the use of TDD equipment for hearing impaired.
Assist team in completing daily responsibilities.
Education and Experience: Previous guest service experience, High school diploma or equivalent, 2 years of college preferred.
Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
PGA National Resort is an Equal Opportunity Employer:
Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity
Front Desk Closer
Front Desk Clerk Job 46 miles from Fort Pierce
Job Details Melbourne - Melbourne, FL Part TimeDescription
Reports to: General Manager/Assistant General Manager Payment Type: Hourly, non-exempt, Semi-Monthly Part-time -- LATE EVENING HOURS
(3 PM to 11 PM Weekdays)
As the first point of contact for our members, it is crucial that the Front Desk Closer is consistently punctual and dependable in opening the facility on time and ensuring that everything is running smoothly to close staffed hours in the CLUB. We are looking for someone who takes pride in their work, can be counted on to complete tasks accurately and efficiently, and is committed to maintaining a high standard of service for our members.
Responsibilities:
Closes the fitness center's staffed hours promptly at 11:00 pm Monday through Friday
Ensures all cash deposits are closed and secured.
Cleans the CLUB common areas, locker rooms, and equipment to the extent possible to keep the facility clean at closing
Greets members in a friendly and professional manner.
Ensures members and guests check in appropriately.
Assists members with account issues and answer general questions.
Counts inventory and reports any discrepancies to management.
Performs additional tasks as needed.
Physical Demands:
Must be able to stand for extended periods of time.
Must be able to lift and carry up to 50 lbs.
Must be able to bend, stoop, and reach overhead.
Must be able to handle cleaning chemicals and equipment.
Must be able to work in noisy environment.
Qualifications
Qualifications:
High school diploma or equivalent, some college preferred.
Minimum of 1 year of experience in a customer service role, preferably in a fitness or hospitality environment
Excellent communication and interpersonal skills
Ability to multitask and prioritize effectively in a fast-paced environment.
Ability to handle cash deposits and manage inventory.
Strong attention to detail and organizational skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team.
Must be punctual and reliable.
Must be able to work Monday through Friday from 3:00 pm to 11:00 pm
If you are a motivated and enthusiastic individual who is passionate about fitness and providing exceptional customer service, we encourage you to apply for this exciting opportunity as Front Desk Closer at The Club!
Hotel Front Desk Agent
Front Desk Clerk Job 41 miles from Fort Pierce
Benefits:
Medical Insurance
Vision Insurance
Dental Insurance
401(K) Match
Paid Time Off
JOB SUMMARY: Assists guest check-ins, processes reservations, and coordinates guests' services through various departments.
ESSENTIAL FUNCTIONS:
Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints, and by accurately processing guest mail and messages.
Coordinates the delivery of guest services by other hotel departments and outside businesses
Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person and via the applicable franchise system.
Check-in and Check-out departing guests in the most efficient manner possible, following all established procedures and policies.
Maximizes room revenue and occupancy levels through suggestive selling.
Applies knowledge of marketing programs applicable to the hotel, local area and all hotel functions and outlets, and properly presents the programs to guests.
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit. Operates the department's cash register.
Maintains information and communication sources such as room rack, telephone information rack, log book and applicable franchise directories.
Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests.
Operates the applicable franchise terminal and performs designated training and maintenance tasks.
Monitors in-house computer accuracy to ensure maximum occupancy.
Examines the day's reservations for correct date, type of room reserved, and any special requests.
Complies with the hotel's security and emergency procedures as well as operational policies and procedures.
Complies with all corporate office and applicable franchise policies and procedures.
Maintains order and cleanliness of the front desk area.
Provides assistance to other employees to contribute to the smooth operation of the department and hotel.
Complete all items on checklist prior to completing shift close out.
Participates in MOD schedule with Front Desk Manager or General Manager are off property.
Performs other related unrelated tasks as assigned by management.
JOB SPECIFICATIONS:
Environmental Conditions
95% Inside: Protection from weather conditions but not necessarily from temperature changes.
5% Outside: No protection from weather conditions during property walks and inspections.
Essential Skills
Requires familiarity with applicable franchise front desk standards and procedures or ability (gained through 2+ years previous experience related employment or front desk experience) to quickly become familiar with applicable franchise standards and procedures.
Must possess knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk: Reservations, Guest Registration, Concierges Services, Telephone Services, and Guest Accounting.
Must have ability to handle/resolve guest complaints and/or knowledge/understanding of when and how to direct the guest to receive assistance.
Must have ability to professionally represent the hotel, deal positively with the public, and possess pleasant telephone manner.
Knowledgeable in Reservations/Inventory management.
Educational/Vocational Preparation
High school graduate or equivalent.
Previous hotel front office experience preferred; however, ability gained through 2+ years related employment (sales, resort, marketing) or on-the-job training may substitute for actual front office experience.
Front Desk Receptionist
Front Desk Clerk Job 46 miles from Fort Pierce
Synergie Fresh Air LLC is looking for a Receptionist to join our team in our Melbourne office. The Receptionist will greet and assist visitors and clients of the organization.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
Guest services - Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
Administration - Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies, inventory and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required. Accept payments from clients and follow up invoices due.
Requirements:
Associates degree is preferred
High school Diploma preferred
Proficient with Microsoft Office, word, Excel
Reliable, professional, courteous and patient
Excellent communication and writing skills
About Synergie Fresh Air LLC:
Synergie Fresh Air LLC is a HVAC organization dedicated to service HVAC needs. Our employees enjoy a work culture that promotes perfection and challenges.
Front Desk Receptionist
Front Desk Clerk Job 41 miles from Fort Pierce
Come grow with us!
Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.
Our goal is to hire
you
- the best talent - to support our mission and allow you to grow with us.
We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.
Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.
When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.
Elite DNA Behavioral Health is seeking to hire a full time Front Desk Receptionist in our Jupiter office.
JOB DESCRIPTION SUMMARY:
As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
· Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
· Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
· Answer all incoming calls and route them to the appropriate staff.
· Register all patients per registration protocols and collect all documentation.
· Generate required documents for each patient and ensure all documents are completed in full.
· Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
· Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
· Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
· Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.
· Call and remind patient of his/her appointment.
· Follow up on “no show” patients daily.
· Communicate patient's problem/complaint to the clinic manager or his/her designee.
· Strong sensory skills, such as visual acuity, good hearing, and dexterity.
· Ability to stand and sit for periods of time and to move constantly throughout the workday.
· Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
· Good speaking and listening skills.
· Knowledge of computers and Microsoft office.
· Understanding of community-based organizations.
· Promotes and believes in Elite DNA's mission statement.
· Bilingual Preferred: Fluent in Spanish.
Requirements
OTHER REQUIREMENTS:
· Friendly personality with the desire to work with the public.
· Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
· Ability to handle multi-functions.
· Ability to work in a fast-paced office environment.
· Ability to push, pull, lift, move, and/or carry up to 15 lbs.
· Ability to perform focused work with close attention to detail.
· Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
· Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
· Ability to relate to patients, through familiarity with medical terminology and triage procedure.
· Ability to relate to the public regardless of ethnic, religious and economic status.
· Ability to communicate with people and understand their problems.
· Must believe in health care with dignity for all.
EDUCATION AND EXPERIENCE REQUIRED:
· High school graduate/GED.
· Formal training from a vocational school in lieu of the above.
· One year of medical experience from a similar setting.
This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
To apply visit ************************
Front Desk Receptionist
Front Desk Clerk Job 46 miles from Fort Pierce
Hours begin between 5:30am-6:15am. Front Desk Receptionist needed for busy, multispecialty ASC at Palm Beach Surgical Suites. The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Required Skills:
High school graduate or equivalent.
One year previous experience or some hospital clerical experience or medical terminology preferred.
Must have the skills necessary to operate office equipment that are required to fulfill job duties.
Forty-five (45) wpm typing skills required.
Medical terminology and computer experience beneficial
Good communication skills.
AGENT I - FRONT DESK
Front Desk Clerk Job 27 miles from Fort Pierce
COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Front Office Agent
Front Desk Clerk Job 12 miles from Fort Pierce
Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
SH Hotels & Resorts is an Equal Opportunity Employer
Front Office Agent
Front Desk Clerk Job 12 miles from Fort Pierce
Grow with us...
Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
SH Hotels & Resorts is an Equal Opportunity Employer
Front Desk Agent
Front Desk Clerk Job 41 miles from Fort Pierce
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.