Front Desk Clerk Jobs in Estelle, LA

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment BN Management Co is an EEO employer - M/F/Vets/Disabled View all jobs at this company

←Back to all jobs at Holiday Inn Houma Front Desk Agent-PT Holiday Inn Houma is an EEO employer - M/F/Vets/Disabled The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for PT-Front Desk Agents. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: • College coursework in related fields is helpful. • Experience in a hotel or a related field preferred. • High School Diploma or equivalent required. • Computer experience preferred. Essential: • Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Maintain a warm and friendly demeanor at all times. • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. • Establish and maintain good communication and teamwork with fellow employees and other departments within the hotel. • Greet and welcome all guests approaching the Front Desk by Expotel Hospitality Service standards. • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). • Answer guest inquiries about hotel services, facilities, and hours of operation promptly. • Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms. • Review the Front Office log and Trace Files daily. • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Be aware of all rates, packages, and special promotions as listed in the Red Book. • Be familiar with all in-house groups. • Be aware of closed-out and restricted dates. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Be familiar with hospitality terminology. • Know emergency procedures and assist as needed. • Handle check-ins and checkouts in a friendly, efficient, and courteous manner. Please visit our careers page to see more job opportunities.

Raines Co. - Your Future is Now The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Qualifications High school diploma, GED or equivalent Experience in customer service, forward-facing, or other guest related positions Proficient in Microsoft Office or similar computer applications Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred Must speak English fluently. Must have excellent written and oral communication skills. Problem solving, reasoning, and ability to multi-task and interact with people under pressure. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Fun and Free Team Member Events Discount Program within Caesars Partner Network Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k Matching ABOUT THE ROLE: We are looking for extraordinary Hotel Front Desk Agents who are passionate about creating memorable experiences for guests to join our new Hotel Front Office Team at Caesars New Orleans! Our brand-new hotel tower, Caesars and Nobu Hotel is now open! If you have the skills to provide outstanding hospitality and a fun welcoming environment for every guest every time, apply today! Hotel Front Desk Agent will register guests upon arrival, settle room accounts upon departure, and assist guests with accommodation throughout their visit while working closely with related departments to ensure extraordinary guest experience. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Register guest upon arrival and departure, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established Anticipate guests' needs, respond promptly and acknowledge all guests Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge at all times of: all hotel features/services, hours of operation. all room types, numbers, layout, decor, appointments and location. all room rates, special packages and promotions. daily house count and expected arrivals/departures. room availability status for any given day. scheduled daily group activities. Obtain assigned bank and ensure accuracy of contracted monies and Keep bank secure at all times. Answer department telephone within specified number of rings determined by property guidelines Advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. File registration cards and vouchers in bucket by room number. Document all guest requests, complaints or problems. Interact with resort staff in a professional manner, assisting other departments with necessary information Communicate all pertinent information to the Front Office Leaders Comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings. Comply with hotel grooming standards for both uniformed and non-uniformed associates. Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel. QUALIFICATIONS: Must be at least 21 years of age High school diploma or equivalent vocational training certificate required. Some college or college degree preferred. Degree in hospitality management preferred. Strong interpersonal skills and outgoing personality. 2+ years experience in a service industry, preferably in the hospitality industry Must have excellent customer service skills and strong problem-solving skills Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required. Ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred. Must be guest-service oriented and have excellent hospitality skills. Must be able to type at least 25 wpm. Must be able to pass a simple mathematics test. Must be able to get along well with co-workers and work as a team. Must be able flexible to work weekend and holidays Must present a well-groomed appearance. PHYSICAL, MENTAL ANDENVIRONMENTAL DEMANDS: Able to work inside and continuously stand and/or maneuver around front desk area for periods of up to eight hours at a time. Able to respond calmly in busy situations. Able to tolerate area with high noise levels. Must be able to lift up to 60 pounds. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Respond to visual and aural cues. Able to read, write and communicate directions in English clearly. Accurately count and balance bank at the beginning and end of shift. Process all cash and credit card transactions. Able to operate the following equipment: computer, 10 key adding machine, safe lock key machine, phones, credit card machine, speed printer, fax machine and copier machine. GAMING LICENSE: N/A The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary. Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. *Moxy Desk Agents are designed to serve and provide guests welcome beverages and require the ability to obtain certification to execute this very important aspect of the guest experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit. This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene. Requested Tasks -Welcome guests upon their arrival and assign rooms -Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process -Inform guests about payment methods and verify their credit cards on file or collect upon arrival -Perform all check-in and check-out tasks -Respond to requests in a timely and professional manner Requested Capabilities -Approachable and personable personality -Patient and understanding with guests' needs and requests -Eye for detail -Sense of urgency to fulfill requests and resolve issues -Ability to stand for extended periods at a time As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

The Front Desk Agent plays a critical role in Hotel Management of New Orleans' mission to unparalleled customer service. Reporting to the Front Desk Manager and General Manager, this role focuses on managing guest services, ensuring smooth hotel operations, and upholding the highest standards of hospitality. The ideal candidate must possess excellent verbal and written communication skills, be detail-oriented, and thrive in a fast-paced environment. Essential Duties and Responsibilities (include but are not limited to) Guest Services Serve as the primary point of contact for guests, managing all aspects of guest service, including check-in, check-out, guest requests, and resolving complaints to ensure guest satisfaction. Provide guests with accurate information about hotel amenities, parking, directions, and local attractions. Coordinate with bell and valet staff to ensure seamless guest support. Hotel Operations Verify room readiness by coordinating with housekeeping to ensure timely and accurate room preparation. Process cash receipts, credits, and charges to guest accounts with accuracy. Handle mail, packages, messages, and telephone calls in a professional manner. Document and report maintenance deficiencies and other operational issues to appropriate departments. Safety and Security Adhere to hotel life safety systems and emergency procedures. Securely manage room key inventory and guest information. Ensure compliance with cash handling procedures and maintain the security of the shared cash bank. Other Responsibilities Maintain the lobby and front desk area in an organized and professional manner. Demonstrate working knowledge of hotel room types, layouts, and amenities to effectively meet guest needs. Complete additional tasks as assigned by the Front Desk Manager or General Manager. Requirements Minimum of 1 year of experience in a customer service or hospitality-related role preferred. Strong communication skills, both verbal and written, with a professional demeanor. Proficiency in basic math and handling cash transactions. Familiarity with property management systems, or the ability to learn quickly. Ability to multi-task, prioritize, and remain calm under pressure in a fast-paced environment. Flexibility to work varied shifts, including evenings, weekends, and holidays. Physical Requirements: Must be able to stand, walk, and use hands for extended periods. Occasionally required to lift and move up to 20 pounds.

Property #PGH-BMC Ideally situated just three blocks from the French Quarter, the Old No. 77 Hotel is a fine boutique hotel with a storied history. Home to a rotating art gallery, Provenance Signature Amenities, and Compère Lapin - one of New Orleans' top restaurants - this enchanting Provenance Hotels property is your gateway to the cultural epicenter of New Orleans. Overview About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self. What You'll Do: * Greet and welcome guests upon arrival, creating a positive first impression. * Handle check-ins and check-outs efficiently, ensuring guest satisfaction. * Manage reservations, answer guest inquiries, and address complaints promptly. * Maintain a clean and organized front desk area. * Provide accurate information about the hotel, rooms, rates, and amenities. * Process payments and manage cash transactions accurately. * Coordinate with housekeeping and maintenance to ensure smooth operations. * Promote teamwork and contribute to a friendly, safe work environment. * Perform other duties as assigned. What We Offer: * Competitive salary and benefits package. * Opportunities for career growth and advancement. * A supportive and dynamic team environment. * Ongoing training and development programs. Qualifications What You'll Bring: * A friendly and professional demeanor with excellent communication skills. * Strong organizational skills and attention to detail. * A passion for customer service with a positive, can-do attitude. * Ability to multitask and remain calm under pressure. * Previous experience in hospitality or customer service is a plus but optional. * Flexibility to work various shifts, including evenings, weekends, and holidays. * Proficiency in hotel management software and Microsoft Office is a plus.

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Property Details Experience a Historic New Orleans Hotel Once a high-society ballroom and later a convent, the Bourbon Orleans has centuries of stories to tell. Push past the lively scene of Bourbon Street and walk into a hushed haven of gilded details, Belle Epoque-style, polished marble and a warm welcome that is pure Louisiana. This is where your Crescent City story starts. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit.

Job Details Hotel Saint Vincent Nola - New Orleans, LA None Any Hospitality - HotelDescription At Hotel Saint Vincent, we have a dedicated enthusiastic team of employees. We take pride in our employees and the products and services we provide. We consider ourselves leaders in the field of authentic hospitality. We strive to create unforgettable experiences by blending food, service, and design seamlessly. Our core values are Good neighbors, Generous, Authentic, Kind & Honest, Fun-Loving, Inclusive, Service Driven. ABOUT HOTEL SAINT VINCENT (STV): Located in a landmark 1861 building in the Lower Garden District of New Orleans, Hotel Saint Vincent is a 75-room hotel from Austin-based hospitality group McGuire Moorman Lambert Hospitality, a hotel started in 2021 by industry veterans Larry McGuire, Tom Moorman, and Liz Lambert. An architectural icon in the Lower Garden District since its conception in the 1860s, the red brick Beaux Arts-era style building was originally founded as The Saint Vincent's Infant Asylum by Irish immigrant Margaret Haughery, a bakery owner and philanthropist celebrated for her humanitarian services in New Orleans. Keeping much of the original architecture, Hotel Saint Vincent honors the property's storied past and Margaret's legacy through a highly considered restoration-incorporating an elegant, modern design that complements the property's historic character. The following benefits are available to full-time employees: Dental Insurance Health Insurance Life Insurance Vision Insurance Holiday pay after 90 days of employment PTO Employee discounts at our restaurants ESSENTIAL JOB FUNCTIONS : Greets and registers guests, providing prompt and courteous service. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, and promotes hotel services, amenities, and F&B Outlets to the guests. Complete the registration process by inputting and retrieving information from the computer system, confirming pertinent information including the number of guests and room rates. Non-verbally confirm the room number and rate. Provide any additional information to guests, give directions to the guest room, and offer assistance during their stay. Properly accounts for services provided by the hotel. Assist guests with check-out payments or charges. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones promptly and courteously. Accurately process all cash and credit card transactions by established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/ securing assigned bank. Responsible for maintaining cash security, credit card transactions, and guest information. Up-sell rooms where possible to maximize revenue. Perform other duties as assigned SUPPORTIVE FUNCTIONS: Assisting with the Bike Rental Program Remains calm and alert, especially during emergency and heavy hotel activity, and resolves complications such as credit issues/billing/folios Answer the Bell desk phone and provide information as needed. Perform “concierge-like” duties for guest Qualifications Qualifications Ability to understand and follow written and or verbal instructions Ability to effectively deal with internal and external customers, some of who will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information Ability to grasp, lift, and/or carry or otherwise move packages, boxes, and luggage up to 10 lbs continuously throughout the shift. Ability to stand, walk, and/or sit and continuously perform essential job functions. Ability to perform tasks requiring bending, stooping kneeling, and walking significant distances on property. Ability to work swing shifts, AM/PM/

The Front Desk Agent is the first point of contact for guests at the hotel, responsible for delivering excellent customer service and ensuring a smooth check-in/check-out experience. This role requires strong communication skills, attention to detail, and the ability to handle various guest requests and concerns in a professional and courteous manner. Responsibilities Greet and welcome guests in a friendly and professional manner. Handle check-ins and check-outs efficiently and accurately, ensuring all guest information is entered correctly into the system. Answer phone calls, respond to inquiries, and provide information about the hotel's services, amenities, and local attractions. Manage reservations, including booking rooms, updating guest information, and processing payments. Address guest concerns and complaints promptly, ensuring a positive resolution while maintaining a high level of customer satisfaction. Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guest arrival and any issues are promptly addressed. Maintain a clean and organized front desk area. Process guest payments, handle cash and credit transactions, and prepare necessary reports. Assist with concierge services, providing recommendations for dining, transportation, and activities. Follow all hotel policies and procedures, including safety and security protocols. Perform other duties as assigned by the Front Desk Supervisor or Manager. Experience and Education High school diploma or equivalent required; some college coursework in hospitality or a related field is a plus. Previous experience in customer service, hospitality, or a front desk role preferred. Strong communication skills, both verbal and written. Proficient in Microsoft Office and hotel management software (experience with property management systems is a plus). Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Excellent problem-solving skills and a customer-focused attitude. Flexibility to work various shifts, including evenings, weekends, and holidays. Professional appearance and demeanor.

JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Fun and Free Team Member Events Discount Program within Caesars Partner Network Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k Matching ESSENTIALFUNCTIONS, DUTIES AND RESPONSIBILITIES: The Caesars Rewards Loyalty Program Desk Agent is responsible for enthusiastically promoting all aspects of the Caesars Rewards program and its benefits, including the Caesars Rewards VISA card. Representatives will welcome and greet guests at the Caesars Rewards Center while creating an atmosphere of fun and excitement. Representatives will also provide guests with information about promotions and events and have the ability to “suggest" various property venues, amenities, and activities. MORESPECIFICALLY YOU WILL: Maintain sufficient knowledge to effectively and enthusiastically promote all aspects of the Caesars Rewards Program and its benefits Greet buses and distributes Total Rewards Cards and requested coupon packages to passengers. Offer and promote the Caesars Rewards VISA card and successfully meet the minimum established monthly goals for VISA acquisition Provide accurate information to guests regarding on property promotions & events and direct marketing offers Assists as needed with Promotions and Events. “Suggest" and recommend to the guests various venues, outlets and amenities to enhance the guest's experience while on property Be able to maintain composure when dealing with difficult guest situations and commit to resolving all problems to achieve a positive outcome Be able to take direction and coaching from Supervisors and Leads in an upbeat and positive manner Embrace the changes that are routinely made in a marketing program that continues to evolve and grow Comply with all Caesars Rewards Department policy & procedure and Total Rewards Brand Standards Maintain data integrity and confidentiality when working with guest accounts Comply with all Internal Control policies and procedures Comply with all state, federal and tribal regulatory policies and procedures Issue promotional amenities, redeems coupons, maintains accurate bank and inventory control records. Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be at least 21 years of age High school diploma or GED required. Ability to add and subtract numbers is essential. Pleasant personality, excellent customer service skills as well as record keeping skills are a must. Pleasant and easily understood speaking voice is required. Must be able to receive and accept directions and instructions in a positive cooperative manner. Customer service experience is preferred. Must be fluent in English. Ability to read and write in English imperative. Must be able to get along with co-workers and work as a team. Must present a professional, well-groomed appearance. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Able to lift and/or carry objects weighing up to 30 pounds Able to stand for long periods of time Able to meet service standards throughout the shift Able to respond to visual and auditory cues Able to continuously maneuver around office including the ability to bend, crouch, kneel, twist and work at a desk Able to work in areas containing second hand smoke Able to work in noisy environment Able to meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies GAMING PERMIT: NON-KEY The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary. Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname! JOB RESPONSIBILITIES: Consistently provide high level of customer service Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests Check in and out hotel guests in a confident, professional and friendly manner Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information Complete all items on appropriate checklist by end of shift Follow established key control policy Ensure proper credit policies are followed and verify credit limit report Submit all lost & found articles accompanied by a completed lost & found report Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services Knowledgeable of fire and emergency procedures Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty Monitor room availability throughout the day Review daily the selling status of the hotel using yield management system Performs all other duties as directed by immediate supervisor Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction JOB QUALIFICATIONS: High school diploma or equivalent; and six months to one-year related experience and/or training Ability to read, analyze, and interpret procedure manuals Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service While performing the duties of this job, the employee is regularly required to stand, walk, and communicate The employee must occasionally lift and/or move up to 25 pounds.

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork. Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. ESSENTIAL JOB FUNCTIONS: A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

The Wingate by Wyndham Slidell, located at 1752 Gause Blvd E, is now hiring for a Front Desk Agent. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: College course work in related field helpful. Previous Front Desk experience preferred Experience in a hotel or a related field preferred. High School Diploma or equivalent required. Computer experience preferred. Physical Requirements: * Flexible and long hours sometimes required. Light work Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift Ability to work weekends and holidays Ability to work the overnight shift. Essential (Partial List): * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communication with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. View all jobs at this company

Summary: The Admission Processor supports the Director of Admissions and Operations in the admissions process for Dillard University to enroll an entering class of students of the targeted size, diversity and quality and for processing admissions applications, transcripts, test scores and other credentials. Essential Duties and Responsibilities: • Process applications, test scores, transcripts, and other supporting credentials for determination of admissibility. • Data entry of prospective student inquiry cards into database. • Confers with staff of other schools to explain admission requirements and student transfer credit policies. • Evaluates courses offered by other schools to determine their equivalency to courses offered on campus. • Process SAT and ACT score reports. • Perform other duties as assigned by the Director of Recruitment, Admissions and Programming. Additional Responsibilities: • Maintain ongoing relationship with the Office of Records and Registration office and the Office of Financial Aid and Scholarships. • Work with the Director of Recruitment, Admissions and Programming and the Vice President for Enrollment Management to develop and foster a spirit of cooperation among staff to accomplish common goals. Supervisory Responsibility: This position has no supervisory responsibility. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor's degree is preferred as a means of having shared experience in order to successfully relate to prospective and admitted students about the college experience to answer questions during tours and programs. • High School Diploma is required. • Demonstrated knowledge of university admissions policies. • Demonstrated skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information to individuals at various organizational levels. • Demonstrated ability to work and communicate with diverse groups of people. Demonstrated ability to establish and maintain cooperative working relationships with other staff members, subordinates, school administrators and officials and representatives. • Willingness to acquire and understanding of the Dillard commitment to excellence in education, diversity of the student body, social service, and the liberal arts and sciences traditions. The goals and priorities of a value-centered education must be reflected in any recruitment program and presentation. • Initiative, imagination and organizational qualities to assist in the development of programs and promote the university to various publics (i.e. prospective students and parents, secondary school administrators and teachers, etc.) so as to matriculate a sufficient number of qualified freshmen and transfer students each year. Physical Demands: • The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand and walk for extended periods of time. • Must be able to carry and transport 40 pounds of materials and/or equipment. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.