Front Desk Clerk Jobs in Coachella, CA

HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Come join the best team in all the land at The Palm Canyon Resort! Our 261-room resort sits in the beautiful Coachella Valley in the heart of Palm Springs. As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. Why do Team Members like working for us? * Competitive hourly base pay and positive team environment * Daily Pay* - get your earned pay any time before payday * Discounted hotel rates worldwide * 401(k) program with company match * Employee stock purchase program * Generous Paid Time Off Program and Paid Sick Time * Recognition Programs and Rewards * Tuition reimbursement * Numerous learning and career advancement opportunities * And more! What will I be doing? As a Front Desk Clerk you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: * Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. * Inputs information into the computerized reservations' system to update and maintain records. * Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. * Generates invoices and collects monies due through the rental program and through merchandise sales. * Maintains safety deposit boxes. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets. * Provides information on area attractions and resort amenities. * Type correspondence and reports for management as needed. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: * Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. * A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations. * Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. * Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. * 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Front Desk/Guest Services Agent * Cash/credit card transactions * Resort Hospitality or related industry The hourly rate for this role is between $17.50 -$19.00 based on experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hourly Rate: $20.05 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. * Competitive Pay * Medical/Dental/Vision/401K opportunities * Travel discounts * Credit Union Membership * Tuition Reimbursement * Professional Counseling & Family Support * Growth and Development Opportunities * *Benefit Eligibility will vary by position Site Specific Perks * Free On-Site Parking * Discounted meals * Department celebrations * Associate Appreciation Week * Monthly associate recognition and reward programs * Company branded winter coat, uniforms and work shoe stipend provided * Monthly phone stipend As a Guest Services Agent, a typical day will include: * Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. * Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.) * Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction. * Answers telephone calls and routes calls to the proper department as applicable. * May be asked to assist with bellman and runner duties depending on facility or location. Guest Experience and Company Standards * Welcome and greet guests and anticipate and address their needs. * Interact with colleagues and guests professionally and promptly. * Contribute to team goals. * Always follow company policies and safety procedures. To Become a Guest Services Agent at MVW: * Available to work various shifts, holidays, and both weekend days. * Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. * Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. * Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. * Specific job duties may differ by property, size of team, or facility. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Requirements #US MVW Resort Ops

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! Overview Starting Hourly Salary: $17.50 Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. * Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. * Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. * Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. * Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. * Summon bell-staff assistance to escort guests to their rooms as appropriate. * Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. * Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. * Use the photocopier to make copies of items as required. * File registration cards in room number order. * Retrieve registration cards from the files for each check out. * Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Ability to stand and move throughout front office and continuously perform essential job functions. * Ability to read, listen and communicate effectively in English, both verbally and in writing. * Ability to access and accurately input information using a moderately complex computer system. * Hearing and visual ability to observe and detect signs of emergency situations. * Experience with Galaxy systems is a plus but not required. Qualifications Education: High school diploma preferred. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: No special licenses required. Individuals are required to meet the minimum bonding standards. Grooming: All employees must maintain a neat, clean and well groomed appearance (specific standards available). Other: Applicants with additional language skills preferred. Compensation Range The compensation for this position is $17.50/Hr. - $17.50/Hr. based on qualifications and experience.

We are looking for a Boutique Hotel Front Desk Agent Server to serve as our guests' first point of contact and manage all aspects of their accommodation. Boutique Hotel Server responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. We offer a full service food and beverage offering to our guests. Our Front Desk Agents work as a team to serve guests throughout their stay. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Take food & beverage order from guests and ring in POS system Make cocktails and other beverages for guests Skills Work experience as a Restaurant Server, Bartender, Front Desk Agent or similar role Experience with hotel reservations software is a plus, ex: Room Master, Lightspeed Positive and outgoing customer service attitude Excellent communication and organizational skills

Job Details Royal Sun Palm Springs - PALM SPRINGS, CA $19.00 - $22.00 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Pre-register, block reservations and take same day reservations, when necessary, cancel room reservation according to cancellation guidelines. Process guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Maintain guest history files. Set-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp. Maintain, monitor and balance room availability for any given day. File registration cards and vouchers by room number. Handle VIP and upgraded accommodations Assist and process overbooked or “walked' guests. Assist and provide room change accommodations. Documents all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Meet with FOM/Supervisor daily to review assignments and priorities. Communicate with prior shift's Front Desk Agent to review all follow-up items. Answer department telephone within 3 rings, correct greeting, and proper etiquette. Take and relay messages accurately, completely, and promptly. Qualifications EXPERIENCE: Prior Experience: 1+ Previous Front Desk experience of employment in a related position with this company or other companies in hotels or administration related work. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Must be able to sustain composure, remain calm, and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge or arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write, and understand the English language. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience required Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Must be able to work weekends and holidays Schedule flexibility strongly preferred. Physical Requirements: Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Pay: $19.00/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.

Stars Behavioral Health Group was recently certified as a great workplace by the independent analysts at Great Place to Work , based on extensive ratings provided by its employees in anonymous surveys. According to the study, 75 percent of employees say it is a great workplace. We are committed to providing a career-enhancing environment for dedicated professionals desiring to improve the lives of people living with mental health and other challenges to their wellbeing. SBHG currently employs approximately 1,700 people at more than 45 different sites throughout California. We serve more than 30,000 adults, children, youth and families annually throughout the state. We strongly value and are committed to having a truly diverse workforce and environment- including LGBTQ, cultural, racial, and ethnic diversity in our workforce. We also value lived experience and employ staff who have been consumers of behavioral healthcare or other social services, or supported a consumer as a family member or caregiver. Our experienced staff of Psychiatrists, Psychologists, Social Workers, Mental Health Specialists, Parent Partners and other therapists/counselors provide case management, mental health care and a range of support services in our outpatient clinics and 24/7 treatment facilities, and in community settings such as schools and homes. Our dedicated teams work collaboratively and in partnership with family members, school administrators and faculty, county social workers, case managers, probation officers and other community-based agencies. Data and Records Clerk JOB SUMMARY: This position performs a wide variety of business and operations tasks including preparing, maintaining, and processing data and records to include entering written and typed data by keyboard in a pre-determined format and verifying accuracy of information on a video display terminal (monitor). In addition, this position performs secretarial and clerical tasks for ISRC administrative and business functions including duplicating, record keeping, light bookkeeping, sorting and light typing. May sort, date, and log mail, and act as receptionist for the Center and may monitor the front lobby. MINIMUM QUALIFICATIONS Education High school graduate or equivalent required. Experience Two (2) years general office and telephone answering experience required. License or Certification Valid California Driver's License Specialized Skills Ability to interact and communicate both verbally and in writing with severely disordered adults, other staff or differing social and cultural backgrounds, and the public. Ability to type 40 words per minute on computer or typewriter Demonstrated public relations skills. Bilingual Spanish-English speaking ability is preferred in order to deal with public in the Center's front lobby. Physical Requirements Ability to sit for extended periods of time, up to 2 hours. POTENTIAL JOB HAZARDS Assaultive patients Blood and Body Fluid Contact (Category III) Potential for eye and wrist strain from computers and close work with figures, and minor lacerations from paper cuts. SAFETY PRECAUTIONS REQUIRED Demonstrated knowledge of response to assaultive behavior. Demonstrated use of Standard Precautions. Demonstrated knowledge of safety procedures and Material Safety Data Sheets particular to departmental hazards. (See IIPP Manual) We offer: Free employee health insurance offered for applicable full time positions DailyPay MFTI and ACSW's receive supervision for BBS hours Competitive compensation Rewarding work environment with excellent opportunities for career growth Excellent work/life balance including generous vacation and holiday pay A unique environment - we're an employee owned organization! Meaningful relationships with your co-workers and the individuals we serve Family-oriented environment On the job training including paid CEU opportunities and career development Flexible work schedule and environment Mileage reimbursement Other details Job Family Administrative and Office Support Job Function 11 Individual Contributor Pay Type Hourly

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Responsibilities * Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures * Empathetically listen to guest inquiries and provide appropriate responses * Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) * Block rooms in the computer and follow through on designated requirements * Pre-register designated guests and prepare key packets * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) * Maintain confidentiality of all guests and hotel information * Employ attention to detail in order to ensure security of guest room access. * Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments * Maintain guest history files on all guests * Accommodate room changes expediently * Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction * Issue safe deposit boxes to guests and ensure security of key * Monitor, send and distribute guest faxes * Generate, print and distribute daily and weekly reports * Resolve discrepancies on the room status report with Housekeeping * Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone * Ability to accurately and efficiently input information into computer systems * Ability to work cohesively with co-workers both within and outside of your department * Ability to compute accurate mathematical calculations * Ability to think clearly, quickly and make concise decisions * Ability to prioritize, organize and follow up * Ability to work well under pressure, dealing with many arrivals and departures within a short period of time * Previous customer service experience required * Previous hotel front desk experience is strongly preferred * Previous cashiering experience is preferred * Fluency in a foreign language is preferred * Must be able to work weekends and holidays * Schedule flexibility strongly preferred. Physical Requirements: * Stand or walk for an extended period or for an entire work shift. * Requires repetitive motion. * Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Pay: $19.00/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.

Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. Be part of our talented team as Overnight Front Office Host (Night Audit) at the Grand Hyatt Indian Wells Resort and Villas. Set within the perfect backdrop of scenic Indian Wells, this property is a destination favorite as it is positioned to take hospitality to a new level in the destination. The Overnight Front Office Host assists the Front Office team during the overnight shift with direct impact on creating the guest experience. Responsibilities may include general guidance to colleagues throughout shift, guest check-in/check-out, processing forms of payment, upselling products and services, managing guest inquiries, and other responsibilities as assigned by management team. This position requires standing through entire night shift and able to handle Front Office operations with minimal to no supervision. The hourly pay-range for this position is $21.00 - $23.00 with the opportunity to earn additional income through service charges and commissions from product/service up-sells. This is the pay rate for this position that Grand Hyatt Indian Wells reasonably expects to pay. Other benefits that may be subject to a waiting period include: We Offer Excellent Benefits: Medical, Dental, and Vision Insurance 401k Retirement Savings Plan with Company Match Free Room Nights at Hyatt Hotels and Friend & Family Discounts Paid Vacation, Paid Sick Days Free Lunch Meals during shift Tuition Reimbursement - $1000 per year Comfortable working the overnight shift both individually and with a team. Must have customer-service experience and proper phone etiquette. Basic computer skills with ability to learn new programs and software. Good physical stamina to walk long distances and stand throughout shift Good strength to lift, push, and pull moderate weight. Schedule availability to work varied shifts including weekends and holidays.

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: * Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. * Adheres to policies of the facility and Arch Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. * Keeps area clear of clutter and personal effects. * Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. * Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. * Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. * Additional duties as assigned. Qualifications: * High School diploma but college degree preferred. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational * Strong team player * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

PROPERTY: We Care Spa TITLE: Guest Service Agent DEPARTMENT: Guest Services STATUS: Non-Exempt, Full Time, Part-Time, Regular SUPERVISED BY: Rooms Division Manager, Front Desk Supervisor SUPERVISES: This position will not supervise anyone. A Guest Service Agent is responsible for greeting visitors of the Spa, checking guest in & out and ensuring that the guests' stay is personable and enjoyable as part of the spa's continued efforts to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES: Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information, coding electronic keys, promoting marketing programs, ensuring guest knows location. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted. Demonstrate a thorough knowledge of Spa's information including, but not limited to, product knowledge and answer guest questions and inquiries. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints and assist in a resolution for complete guest satisfaction. Review occupancy, daily arrivals & departures and identify potential problems with rooms' activity and take appropriate action. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Be compliant and understand We Care Spa policies and house rules. Ensure sign off of all Service Standards by Position for Guest Services staff. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Maintain communication with other Spa departments as it pertains to guest services. Operate radios efficiently and professionally in communicating with Spa staff. Ensure the proper use of radio etiquette within the department. Ensure correct and accurate cash handling at the Front Desk. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Complete and send out We Care Spa Report when needed and ensure agents are completing daily checklists. Keep front desk completely stocked operational materials beginning and end of shift. Ensure required pars of all front office and stationary supplies. ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES: Proven success in the following job competencies: Honesty; has honest, direct, and factual communication and actions with internal and external customers. Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things. Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status. Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas. Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays. Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach. Communication: Strong communication (verbal and written) and presentation skills. EXPERIENCE: At least 1 year of progressive experience in a Guest Services role. Spa/Hotel experience is preferred. Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in Opera or Resorts Suites helpful. EDUCATION: Associate's or bachelor's degree in business, management, or hospitality or related field or equivalent of 3 years relevant work experience required. WORKING CONDITIONS & PHYSICAL WORK DEMANDS: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to lift and move up to 20 pounds occasionally. Regular and on-time attendance is critical. Hours occasionally exceed 40 hours per week. Ability to stand during shifts OTHER: Other duties as assigned. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Why work for Homewood Suites, Palm Springs? Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work! We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided. Summary of Job Description The Front Desk Agent is a major role of importance within the Front Office. Responsible for exceeding guest expectations by facilitating a positive experience during their stay. Represents the first point of contact with guests and handles all stages of a guest's stay. Attend to guests' needs, including, but not limited to, registration, checkout, and cashiering. Work Hours Will be required to work flexible scheduled shifts based on business needs. Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions. Job Requirements Understand the mission, vision, and goals of the hotel. Must be able to prioritize and work efficiently with limited supervision. Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs. Must possess basic computer skills. Strong attention to detail and the ability to handle multiple tasks simultaneously. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities. Ability to handle cash and balance cash drawer required. Strong team player, able to partner with management and other employees in a professional manner. Job Responsibilities Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedure while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Additional guest services duties as assigned by management. Follow all additional duties as assigned by management. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human resources Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free

Coachella Valley Water District has widely been regarded as an outstanding, multi-faceted agency. CVWD is a sophisticated, collaborative and innovative organization with an open and fun professional environment. Reporting to the Clerk of the Board, the Deputy Clerk of the Board provides administrative and program support to the office of the Clerk of the Board in the preparation of Board agendas, minutes, actions, ordinances, and resolutions; assists in maintaining official District records and monitoring of publication of official District notices, oversees the day-to-day activities, services, and operations of the Clerk of the Board's function; provides varied and technical support to the Clerk of the Board and other District departments; researches and analyzes a wide variety of complex information regarding District policies, procedures, and ordinances; Notary Public duties; and serves in the absence of the Clerk of the Board. The Deputy Clerk of the Board will supervise 3 to 4 people. The next Deputy Clerk of the Board will be a relationship-focused individual who excels at collaborating with colleagues, elected officials, and community members. The ideal candidate will appreciate the District's beautiful onsite work environment and possess a strong desire to engage with the community. Requires a BA degree AND three (3) years of progressively responsible administrative experience in a City Clerk or Clerk of the Board office, or a related field. Possession of a California notary public commission and certification by the International Institute of Municipal Clerks (IIMC) as a Certified Municipal Clerk (CMC), are to be maintained throughout employment. Salary: $109,044 to $148,908 DOQ. Please apply by January 6, 2025 at ************ RC.com. For questions and inquiries, please contact Sherrill Uyeda at suyeda@alliance RC.com or Syldy Tom at stom@alliance RC.com. Main Office: **************. EEO/ADA

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Responsibilities Responsible for the training of new associates. Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager. Understand and be able to perform rooms control duties, including oversight of guest room assignments, coordination with Sales and Housekeeping departments on site visits and VIP status All regular duties of the front desk, including: Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Prior Front Office Hospitality experience required Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience required Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Physical requirements Ability to stand for the entire scheduled shift. Ability to utilize a telephone and/or computer for an extended period Pay: $22.00/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poste r and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Acrisure Arena Receptionist's job is to welcome visitors, answer phones and provide customer service and Arena logistics as well as return lost and found items.They may also perform administrative tasks. Update directory information. There are two switchboards. Receptionists are often the first point of contact for clients. This position will now be responsible for all Visitor Entries for the Accessible and VIP Guest Entrances and take incoming calls for Acrisure and the Plaza Theatre until opening in December. The Salary Range For This Position is $20 to $21 per hour This Job Posting will remain open until June 6th, 2025. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. About the Venue Acrisure Arena America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley. Responsibilities * Answer and direct phone calls in a polite and friendly manner * Welcome visitors in a warm and friendly manner, and answer any questions visitors have * Maintain reception area and all common areas in a clean and tidy manner at all times * Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer * Keep detailed and accurate records of visitor requests and of calls received * Receive deliveries; sort and distribute incoming mail * Take inventory of supplies and restock as needed * Maintain the general office filing system * Accept mail and meal deliveries and arrange for package pick ups and postal service Qualifications * High school diploma or general education degree (GED) required * 2-3 years of relevant experience in an office environment * Proficient in Microsoft Office * Able to type 35 wpm minimum * Strong phone skills * Demonstrated ability to read, write, and speak English * Comfortable multi-tasking and prioritizing tasks without guidance * Customer Service skills * Excellent interpersonal skills * Punctual with strong attendance history Essential Duties & Responsibilities: * Other duties as assigned. Required Experience & Qualifications: * A minimum of 2 to 3 years of related work experience. * Must be adaptable with the ability to work under pressure to meet deadlines. * Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts, edit and proofread marketing material. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Great all guests upon their arrival at the Hotel Front Desk, efficiently check them in to the hotel and offer any assistance possible. Responsible for answering the telephone for both in-house as well as out-of-house calls and efficiently directing them to the proper location. Essential Duties And Responsibilities * Warmly greet guests upon their arrival. * Acknowledge guest by name. * Efficiently check guest into and out of hotel. * Complete the Front Desk Night Audit efficiently and affectively on a nightly basis. * Provide 4- Star/4-Diamond guest service to all that you come in contact with. * Answer all telephone calls within 3 rings and cordially handle the callers' needs. * Responsible for completing the Front Office Night Audit, balancing accounts and making adjustments as required. * Performs other job related duties as assigned. Qualifications Excellent communication skills both in person as well as on the telephone. Computer skills, excellent verbal and written skills. Required to act as a sales representative. Need to have worked in California, in Hotel Room Sales. Skilled in LMS preferred, but not required. Computer savvy, ability to operate 10-key adding machine. Ability to maintain strict confidentiality of classified information. Ability to tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics. Must possess a high regard for guest service and team member relations. EDUCATION and/or EXPERIENCE: High School Diploma or GED required. Minimum 1 - 2 years hotel/resort experience preferred. LICENSES, CERTIFICATES, REGISTRATIONS: Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency. LANGUAGE SKILLS: Must be able to read, write & speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must have the ability to write routine reports and correspondence and to speak effectively with guests or team members of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY: Must have the ability to independently problem-solve challenging situations. Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures apply to a variety of situations. Must reason with people effectively yet cordially. PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to sit and often will stand or walk. The team member frequently is required to reach with arms and use hands to manipulate or feel. The team member might occasionally lift and/or move up to 35 pounds. This position requires the ability to hear and speak on the telephone and vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: This is a fast paced work environment and the position requires the ability to cope with it. The casino has moderate to loud noise levels and is a smoking environment. WORKING HOURS: Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime. INDIAN PREFERENCE: We are an Equal Opportunity Employer while practicing Native American preference according to law.

Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.