Front Desk | Client Care Associate
Front Desk Clerk Job 7 miles from Arlington
The Front Desk Sales / Client Care Associate is responsible for ensuring strong client relations while maintaining an organized, clean, and welcoming studio atmosphere; with a strong focus on sales, membership, leading by example, and imprinting on other staff.
Responsibilities
Build strong client relations with barre3 clients while maintaining a warm and supportive environment
Execute strong communication skills and a professional presence to staff and clients
See and act on opportunities to sell memberships, retail and class packages; while also modeling best practices around selling to other team members
Assist studio manager and owner in writing client correspondence, staff and info email accounts, text outreach and other communication
Maintain a clean, sanitary and organized studio atmosphere at all times
Prepare the studio for the AM and/or PM classes and front desk shift
Help with in-studio events and off-site events as needed
Qualifications
Provide enlightened hospitality with a client-first mentality. Must possess excellent listening, verbal and written communication skills. Ability to multi-task and work in a fast-paced environment. Must demonstrate initiative, self-motivation, adaptability and flexibility. Must possess strong interpersonal, sales, organizational, attention to detail, analytical, decision-making and problem-solving skills. Must display empathy while maintaining firm boundaries. Ability to work independently while developing and fostering critical interdepartmental relationships.
Front Desk Receptionist
Front Desk Clerk Job 7 miles from Arlington
Front Desk Receptionist: Symmetry Salon Studios Montgomery County
Parti-time or Full-time if you are flexible to work in multiple locations across Montgomery County, MD.
$15 per hour
At Symmetry Salon Studios, we provide Beauty Professionals with premium salon studios in a well appointed and welcoming setting. At first glance, you notice the difference. Symmetry has people not keypads. That's you!
As the receptionist at Symmetry Salon Studios , your job would be to assist our two sectors of clientele:
A.) Your Symmetry Family - Providing support for your stylists and coworkers is 50% of the position. To ensure that all our customers receive the best possible experience:
Manage the entire scheduling process including taking the appointment request, using Booker (scheduling software) to book the appointments, and communicating with the stylists about any changes to their schedule
Make confirmation calls to ensure the stylist's time is optimally utilized
Working with client information on a daily basis requires that the utmost level of confidentiality be maintained at all times
Assist the Manager with the relationship between Symmetry and various product vendors
B.) Your Wonderful Customers - The other half of the position is of course providing our customers with a fantastic luxury experience whilst conducting one's self in a professional manner.
Greeting every guest that walks into the salon
Provide exceptional customer service both on the phones and in person
Maintain an impeccable environment through tidying and light cleaning of the common areas, bathrooms, and break room
Restock the coffee bar as needed throughout the day
Any other assistance a customer or stylist might need (remember we are working as one cohesive unit and you are an integral cog in the process)
Equal Employment Opportunity Policy
Symmetry Salon Studios provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Front Desk Receptionist - 6 Month Contract To Hire
Front Desk Clerk Job 18 miles from Arlington
The Midtown Group is seeking a dedicated and detail-oriented Front Desk Receptionist / Admin Assistant for one of our pharmaceutical clients in Gaithersburg, MD. This person will be primarily responsible for performing clerical tasks within an office setting to support daily operations and provide administrative support.
Job Title: Front Desk Receptionist/Administrative Assistant
Location: Gaithersburg, MD - on-site Monday - Friday
Duration: 6 Month Contract with possible extension or conversion
Reports to: Chief Of Staff
Pay Rate: $22 - $25/hr (DOE, negotiable)
Hours: 8:30am-5:00 pm
Dress Code: Business Casual
Main Purpose of Job:
The Receptionist is responsible for performing clerical tasks within an office setting to support daily operations and provide administrative support. Primary duties include greeting visitors, accepting deliveries, delivering packages to employees, and setting up meetings. The Receptionist must deliver exceptional customer service and provide a welcoming environment. This dynamic on-site position requires the ability to anticipate needs, think critically, and offer solutions with a high level of professionalism and confidentiality.
Key Responsibilities:
Complete a variety of administrative tasks for the leadership team, including:
Collecting and preparing information for meetings with staff and outside parties.
Composing and preparing correspondence.
Reserving meeting rooms.
Maintaining contact lists.
Making travel arrangements and managing complex calendar schedules via MS Outlook
Completing expense and mileage reports.
Greet visitors and notify staff of their arrival.
Inventory and order office supplies.
Maintain and stock the reception area and common areas.
Maintain professionalism and strict confidentiality with all materials, exercising discretion when interfacing with the business.
Other Responsibilities:
Manage catering requests for working lunches and entertaining visitors by ensuring appropriate refreshments are ordered.
Coordinate with other administrative team members to replenish office materials such as printer supplies, paper, office supplies, snacks, etc.
Provide internal and external event management support.
Manage, coordinate, and arrange senior executives' travel and travel-related activities, including hotel booking, transportation, meals, and expense reporting.
Perform administrative and office support tasks, such as typing, dictation, spreadsheet creation, faxing, and maintaining the filing system and contact database.
Manage sensitive matters with a high level of confidentiality and discretion.
Sustain an annual calendar of routine or repeating meetings and events.
Complete ad hoc projects or other duties as assigned.
Experience & Knowledge:
Essential:
Excellent written and verbal communication skills while representing senior executives.
Excellent organizational skills to ensure matters are dealt with efficiently and suitably.
Ability to successfully multi-task when handling a busy workload.
Advanced computer skills, particularly Microsoft Office (Word, Outlook, PowerPoint, and Excel).
Working knowledge of office administrative practices and procedures.
Desirable:
Experience working within a biotech company or similar area.
Experience working within a high-tech industry and/or a growing company.
Apple iOS experience is a plus.
Key Behavioral Attributes:
Analytical Thinking
Attention to Communication
Diagnostic Information Gathering
Managing Self Performance
Results Oriented
Teamwork
Thoroughness
Written and Oral Communication
Building Collaborative Relationships
Fostering Teamwork
Influencing Others
Initiative
Interpersonal Awareness
Education & Qualifications:
High school graduate with significant administrative management experience; college degree preferred.
2+ years of administrative or relevant experience supporting senior executives required; experience supporting C-suite and Board level executives desired.
Front Desk Receptionist
Front Desk Clerk Job 17 miles from Arlington
Insight Global is seeking to hire a friendly, organized, and proactive Receptionist to join our client in Herndon, VA! This role is essential as you will serve as the first point of contact for visitors and employees in the office of approximately 80 team members. Your responsibilities will include general office support such as managing mail distribution, restocking supplies, answering calls, and creating a welcoming environment.
After 90-120 days, this role will grow to include administrative support for the Executive Vice President (EVP), offering an exciting opportunity to further your career, which will include calendar management, scheduling meetings, preparing correspondence etc. Key Responsibilities: Greet visitors and employees with a professional and welcoming demeanor. Answer and direct phone calls, handling inquiries efficiently. Distribute incoming mail and manage outgoing correspondence. Monitor and restock office supplies to ensure a well-organized environment. Assist with general office tasks to support day-to-day operations. Create a positive and engaging reception area experience.
Required Skills:
2+ years of experience as a receptionist or administrative assistant.
Bachelor's degree of equivalent experience.
Proficient with Microsoft Word, Excel, Outlook etc.
Strong verbal and written skills.
Great organizational abilities that will translate to success in a fast-paced environment.
Plusses:
Experience working in a customer service position.
Experience as an administrative assistant (managing calendars, scheduling appointment, creating correspondence).
Front Desk Agent
Front Desk Clerk Job 18 miles from Arlington
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:
Courtyard Potomac Mills
14300 Crossing Place
Woodbridge, VA 22192
Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy .
Responsibilities:
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes .
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management .
Front Desk Administrator
Front Desk Clerk Job 9 miles from Arlington
, VIENNA VIRGINIA************
Interested candidates can apply by submitting their resume and cover letter.
Avicenna Accounting Inc. was founded in 1992 as a pioneer in outsourced accounting with web-based technology. The company's commitment is to provide close and personal attention to each client, with a focus on financial forecasts, tax planning, payroll processing, and startup accounting services in Virginia, Washington D.C, Maryland, and nationwide.
Role Description
We are looking for an organized, proactive, and friendly Front Desk Administrator to take over the day-to-day operations at our front desk. This role involves answering and managing incoming calls, scheduling appointments, checking and returning missed calls and voicemails, and ensuring that all clients are compliant with required documentation. You'll be responsible for sending forms to the appropriate internal departments, assisting clients in navigating our online portal for document submission, and managing our document management system to keep everything running smoothly.
We're looking for someone who is not only reliable and detail-oriented but also comfortable thinking outside the box. We value team members who take initiative, offer constructive feedback, and share ideas on how we can improve the client experience and overall office operations. If you enjoy being the first point of contact, keeping things organized, and making a real impact in a team setting, we'd love to hear from you. This is a full-time on-site Administrative Coordinator role located in Vienna, VA. The Administrative Coordinator will be responsible for providing administrative assistance, customer service, and finance support. Tasks include communication with clients, organizing office operations, and ensuring seamless coordination.
Duties
Answering and directing incoming calls professionally
• Calling clients for follow-ups, reminders, and appointment confirmations
• Scheduling and managing client appointments
• Pulling reports and organizing data as needed
• Filing and maintaining physical and digital documents
• Uploading client documents to their respective portals
• Ensuring client compliance with required filings and deadlines
• Assisting in the preparation and filing of BPOL and other regulatory documents
• Maintaining day-to-day office operations and administrative support
• Managing office correspondence, including emails and mail distribution
• Assisting with document retrieval and organization for accounting and tax purposes
• Greeting and assisting clients in person and over the phone
• Coordinating with team members to ensure smooth workflow and client satisfaction
• Monitoring office supplies and replenishing as necessary
• Assisting in special projects and other administrative tasks as assigned
Qualifications
Communication and Customer Service skills
Administrative Assistance and Organization Skills
Finance knowledge
Experience in accounting or related field
Proficiency in Microsoft Office Suite
Attention to detail and strong organizational skills
Ability to multitask and prioritize tasks effectively
Associate's or Bachelor's degree in Business Administration or related field
Immediate Start Document Clerk
Front Desk Clerk Job 21 miles from Arlington
Schedule: Monday - Friday 8:00 AM - 5:00 PM 1 hour lunch break Pay: $16 hourly
Ultimate is working with an established business in Fulton, MD (Maple Lawn area) seeking several long term temporary Document Clerks to join their team.
Responsibilities:
Prepare documents for scanning by removing staples and paperclips
Repair any cuts or tears in documents
Scan document
Verify scan is accurate
Upload digital document to assigned folder
Requirements
Reliable team player mentality
Attention to detail
Ability to lift up to 35 LBS
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Entry Level Office Assistant
Front Desk Clerk Job In Arlington, VA
Why You Want to Work Here:
We are currently recruiting to fill a Entry-Level Business Administrator position. This is a great entry-level position with ample opportunities for professional growth and development. The candidate will build a strong foundation of business and administrative operations through the many organizations that we work with. We have these opportunities with non-profits, associations, and business organizations.
Responsibilities of Entry-Level Business Administrator:
Provide operational support to client team. Learn the industry from the ground up, starting with the administrative aspects and transitioning into specific areas.
Serve as a liaison between various teams within the company
Assist and support manager in serving employees
Perform standard and ad hoc reporting for management
File and record administration
Manage special projects as assigned
Some data entry / processing that pertains to specific accounts
Qualifications of Entry-Level Business Administrator:
Bachelor's degree from an accredited college or university * Strong customer service skills
Highly analytical
Possess an entrepreneurial spirit
Strong, flexible, and creative problem solving and decision-making skills
Ability to build strong customer relationships.
Excellent communication skills and strong attention to detail - can communicate with all levels
Good organizational skills with a demonstrated ability to prioritize work and meet agreed upon deadlines.
Why You Want To Work Here:
Great Benefits
Competitive Pay/Salary
Terrific opportunities for career growth and impact
Receptionist
Front Desk Clerk Job 7 miles from Arlington
Law Firm Receptionist/Docketing Clerk
Work Setting: Full Time/In Office (9-5pm/8hr day)
Responsibilities:
• Maintain a regular work schedule. The firm has an 8 hour workday, with modified flex time. Must work until 5:00 PM.
• Check docketing calendar daily and forward calendar notices via email to appropriate parties;
• Make calendar entries and edits as directed by attorneys and other staff;
• Review legal publications for calendaring notices; and forward notices to appropriate parties;
• Update firm Sign In/Out Log for lawyers and staff whereabouts on a continual basis;
• Answer and direct telephone calls using multi-line call center;
• Greet visitors, oversee visitor sign-in and notify responsible party(ies);
• Provide callers with information such as address, directions, fax numbers, website and related information;
• Become familiar with SCH attorneys and office in which they are located, as well as retired partners;
• Regulate and monitor access to the firm;
• Set up meeting luncheons;
• Log in all firm deliveries and make email notifications;
• Enter time and prepare billing spreadsheets for summer associates;
• Assist with firm marketing tasks;
• Assist with other related clerical duties, such as copying and collating;
• Maintain the confidentiality of all client and firm matters, recognizing that there should be no comments or discussions at all, either in public areas, elevators or restaurants.
• Be willing to pitch in and help fellow workers and/or other attorneys - the office functions on a team relationship and therefore, it is essential that the Receptionist/Docketing Clerk volunteer when time permits to assist with overflow work when not busy with work assignments;
• Complete an accurate Semi-Monthly Time Record of time worked and leave taken each pay period and submit signed records to payroll on the appropriate due dates and times.
• Other duties as assigned.
Required Skills
• Enthusiastic
• Great attitude
• Positive demeanor
• Neat professional appearance (casual professional dress policy)
• Dependable
• Willingness to learn
• Excellent communication skills
• Good clerical skills
• General knowledge of Microsoft Suite; Word and Excel a plus
• Ability to express self-effectively, both orally and in writing
• Ability to establish effective working relationships throughout the firm, including the skills to be a team player and work with a wide variety of individuals
• Ability to effectively and professionally handle telephone contact with callers and visitors
• Ability to concentrate on detail and organize work
• Maintain good organizational skills
• Be committed to supporting and interacting with others
• Exercise good judgment
Automotive Tag and Title Clerk
Front Desk Clerk Job 9 miles from Arlington
DARCARS Automotive Group is now hiring an Automotive Tag & Title Clerk! DARCARS Automotive Group is seeking a full-time Tag and Title Clerk to join our team immediately. We are looking for a detail-oriented, self-motivated individual who thrives in a fast-paced work environment. This is an entry- to mid-level position with potential for growth and advancement.
In this role, you will:
Process tag work in a timely manner
Reconcile tag and title schedules
Understand deadlines and apply a sense of urgency to all tasks
Communicate with the Accounting Manager to resolve any issues
Previous experience as an automotive Title Clerk is preferred
Active Notary Public certification is a plus
Experience with automotive accounting or Reynolds systems is preferred
Must be at least 18 years of age
Benefits
Comprehensive Benefits Package including 401k
Competitive PTO Package
Employee discounts on vehicle purchases, parts and service repairs
Internal career advancement opportunities
Opportunities to join our community service initiatives
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
#indeed
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Receptionist
Front Desk Clerk Job 14 miles from Arlington
Job Title: Receptionist
Job Type: Contract to Hire
Hours:
Monday to Friday: 8:30 AM - 6:00 PM
Saturday: 8:30 AM - 12:30 PM (only required during tax season)
Job Description:
We are seeking a highly organized and friendly Receptionist to join our team in Reston, VA. This is a contract to hire role, offering an excellent opportunity for growth within our company. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support.
Key Responsibilities:
Greet and welcome visitors in a professional and courteous manner.
Answer and direct phone calls to the appropriate departments.
Manage the reception area, ensuring it is clean and presentable.
Handle incoming and outgoing mail and packages.
Schedule and coordinate appointments and meetings.
Assist with administrative tasks such as data entry, filing, and maintaining records.
Provide support to other departments as needed.
Qualifications:
High school diploma or equivalent.
Previous experience in a receptionist or customer service role preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Benefits:
Competitive hourly rate with potential for full-time hire.
Opportunity for career advancement.
Friendly and supportive work environment.
If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.
Front Desk Agent
Front Desk Clerk Job 3 miles from Arlington
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist .
Job Description
If creating memories and being part of an exceptional guest experience appeals to you, you may be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C. Located in Washington's fashionable West End, The Fairmont Washington, D.C. surrounds you with comfort and luxury and is the ideal environment to foster your career.
We are currently looking for ambassadors who are passionate about the hospitality industry and have previous Front Office experience to join our Front Office Team as a Front Desk Agent.
Front Desk Agents are responsible for providing exceptional guest service in a friendly, welcoming and courteous manner.
WHAT IS IN IT FOR YOU
Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay: $24.00-26.00 per hour
Responsibilities:
Check-in/check-out process
Cash and credit card handling
Post all transactions; ensure that all bills are kept up to date and accurate.
Assist guests both in person and on the phone.
Take advance reservations, bookings and special requirements, where necessary.
Able to deal with guest messages and enquires in an efficient manner.
To ensure each guest receives a warm welcome upon arrival at the hotel.
Ensuring guest reservations and profiles are correct
Must be able to stand for long periods of time
Must comply with all standard operating procedures and policies as well as service standards
Other duties as assigned
Qualifications
Qualifications:
Excellent written and verbal communication skills
Must be detail-oriented
A knack for problem solving
Positive and team-oriented
Passion for guest service
Excellent interpersonal skills
Highly organized, results-oriented, work well under pressure
Must be able to work flexible schedules including weekends and holidays
Previous Front Office experience preferred
College/University degree in related discipline an asset
Knowledge of Property Manager systems (Opera) an asset
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Desk Agent Overnight - The Willard InterContinental Washington
Front Desk Clerk Job 3 miles from Arlington
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world's leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences.
About the hotel
The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.
About the Front Desk Agent position
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying a step of our guests' needs to anticipate requests and offer tailored recommendations
Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What we need from you
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $25.75. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, a passion for culture and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Front Desk Receptionist at The Woodhouse Day Spa Leesburg
Front Desk Clerk Job 29 miles from Arlington
Want to work at America's BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted America's best day spa in 2012 and 2013 by American Spa Magazine! We are hiring for Full Time and Part Time Spa Concierge.
At The Woodhouse, we value our team members and strive for excellence with every guest experience.
Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.
The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!
Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!
More specifically, our fabulous Spa Concierge:
Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, you always make sure things are running smoothly.
Woodhouse Perks include:
Competitive Pay and Incentive programs
Health insurance stipend for full time employees
Paid vacations for full time employees
Generous discounts and opportunities to enjoy services and products
“The Woodhouse Way” paid training program
Working in a new state of the art facility
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Compensación: $16.00 - $18.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Front Desk Agent
Front Desk Clerk Job 3 miles from Arlington
Position Type: Full time
Compensation: $19.38 - $25.16 per hour
Location: Reside NoMa - 1324 N Capitol Street NW *Locations may change based on business need. May be asked to assist with coverage at alternate location.
Schedule: Monday - Friday, 3:00pm - 11:30pm. *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed. Training schedules may vary days and times to align with trainer's schedule.
About Us:
Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.
About the job:
Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
What you'll be doing:
Attending all property required meetings and training.
Maintain regular attendance in compliance with Reside standards, as required by scheduling, which will vary according to the needs of the property.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
Comply with Reside standards and regulations to encourage safe and efficient property operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions.
Perform other duties as requested by management.
Day to Day:
Greet and welcome all guests approaching the Front Desk in accordance with Reside standards.
Maintain proper operation and ensure that all property standards are met (if applicable).
Answer any guests' inquiries about property services, facilities, and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages, and special promotions.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assistance as needed.
Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shifts according to property standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Supervisory Responsibilities:
This position does not include any supervisory responsibilities.
May provide cross training to other staff.
Travel:
This position could require minimal travel, less than 5% of the time.
About you:
What you'll bring:
College course work in a related field is helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent experience.
Computer experience required.
Customer Services experience preferred.
What we are looking for:
Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other property related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Maintain a warm and friendly demeanor at all times.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Physical Demands:
Flexible and long hours are sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.
Benefits & Perks:
What's in it for you:
Competitive Pay
Medical, Dental, and Vision Insurance
401k and Employer Match
Paid Holidays and Vacation Time
Quarterly and Annual Success Share Bonus
Paid Volunteer and Charitable Match Program
Tuition Reimbursement Program
Learning & Development Opportunities
Employee Referral Program
Employee Assistance Program
The Fine Print:
Work Authorization:
The employee must be legally authorized to work in the United States.
EEO Statement:
Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice.
Employment Verification:
In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce.
Background Checks:
As part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.
Reside is a drug-free workplace.
*Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.
Hotel Front Desk Agent
Front Desk Clerk Job 3 miles from Arlington
The Westin Washington DC City Center is looking for a Hotel Front Desk Agent to join our team! A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities.
Responsibilities:
* Greet guests and check them in and out of the hotel.
* Answer phone calls and respond to guest inquiries.
* Handle guest requests and concerns in a timely and professional manner.
* Provide information about the hotel and its amenities.
* Assist with room reservations and changes.
* Process payments and maintain accurate records.
* Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
* Perform other duties as assigned by management.
Requirements:
* High school diploma or equivalent
* Previous experience in customer service or hospitality preferred.
* Excellent communication and interpersonal skills
* Ability to work flexible hours, including nights, weekends, and holidays.
* Proficient in Microsoft Office and hotel reservation software
* Ability to multitask and prioritize tasks effectively.
* Strong attention to detail and organizational skills
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
E.O.E.
Front Desk Agent l Part Time/Weekends
Front Desk Clerk Job 3 miles from Arlington
Join the Cambria Hotel Washington DC Navy Yard Riverfront team as a Front Desk Agent, where you will be at the forefront of delivering exceptional guest experiences. As the first point of contact for our guests, you will play a pivotal role in creating a welcoming and positive atmosphere. Your responsibilities will include managing room reservations, providing comprehensive information and services, and handling payments. Your dedication to outstanding customer service will ensure our guests have a memorable stay from check-in to check-out.
Essential Functions:
Check guests in and out of the hotel according to hotel and/or brand standards.
Inform guests about the hotel's facilities, policies and procedures. Provide tourist information to guests.
Handle hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.
Take, modify and cancel guestroom reservations.
Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
Perform cashier duties, cash traveler's' checks. Post phone charges and other miscellaneous charges to guest accounts.
Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
Maintain cleanliness of the Front Office area.
Additional Responsibilities:
The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Skills and Abilities:
Good communication and interpersonal skills.
Ability to stand for extended periods of time.
Ability to work in a fast-paced environment.
Ability to maintain control and composure in difficult situations and exhibit good judgment.
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
*minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Compensation $17.50 - $18.00 per hour
Night Auditor/Front Desk
Front Desk Clerk Job 17 miles from Arlington
What You'll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day.
Some of your nightly duties include:
· Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
· Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
· Answer guests' questions about the hotel services and amenities.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Receptionist
Front Desk Clerk Job 14 miles from Arlington
Opportunity to work for a global leader in security and technology solutions, this company specializes in advanced biometric identification, data analytics, and risk management systems. The Administrative Receptionist reports to the Corporate Treasurer and serves as the receptionist, providing administrative support to the Admin Division as needed. S/he will provide excellent customer service while maintaining discretion and confidentiality.
Essential Functions:
Professionally answer main telephone line, screen, and direct calls. Monitor main line voice messages.
Meet and greet visitors as they arrive; advise appropriate staff member.
Prepare conference rooms for meetings, including food and beverage setup and breakdown for applicable meetings.
Maintain the ongoing cleanliness of executive kitchen, main kitchen, conference room, etc.
Coordinate cleaners and maintenance needs for the entire suite with building management.
Receive and distribute deliveries, incoming mail, and packages from all parcel providers. Post and deliver outgoing mail daily. Assist with courier requests and correspondence.
Prepare outgoing mail and coordinate parcel pickup.
Scan and file documents for the applicable administrative department(s).
Maintain inventory of office and kitchen supplies through ongoing updates to the inventory control sheet, checking stock levels, anticipating needed supplies, placing and expediting orders, and verifying receipt of supplies weekly. Place special orders as needed.
Update all internal contact lists, including staff telephone extensions, birthdays, and work anniversaries. Distribute as necessary.
Monitor and maintain office equipment supplies, i.e., copier.
Maintain the calendar of the conference rooms.
Other duties as assigned.
Required Knowledge, Skills, and Abilities
Professional demeanor and excellent customer service abilities required.
Strong organization, attention to detail, time management, multitasking, and problem-solving skills.
Ability to take initiative with projects, working both independently and as part of a team.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office 365 Suite.
Required Education, Certifications/Licenses, and Related Experience
Bachelor's degree required.
3-5 years of experience in a related field required.
Model Home Sales/Office Assistant
Front Desk Clerk Job 29 miles from Arlington
A leading homebuilder in Leesburg, VA, is seeking a Model Home Sales/Office Assistant to support sales operations and ensure a welcoming experience for prospective buyers. This role involves assisting the sales team, maintaining the model home's appearance, handling administrative tasks, and providing excellent customer service. This position is full-time, fully in office. It is 32 hours per week and will require work on weekends. Pay is $21 per hour plus benefits and bonus!
Key Responsibilities:
Greet and assist prospective homebuyers in the model home.
Provide information on available homes, pricing, and community features.
Support the sales team with administrative tasks, including data entry and document preparation.
Maintain the model home's cleanliness and organization.
Coordinate appointments, follow up with leads, and manage customer inquiries.
Assist with marketing materials, brochures, and community events.
Qualifications:
Prior experience in sales support, customer service, or administrative roles (real estate experience a plus).
Strong communication and organizational skills.
Computer proficiency and CRM software is a plus.
Friendly, professional demeanor with attention to detail.
Availability to work weekends and flexible hours as needed.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.