Guest Service Agent - Waldorf Astoria Park City
Front Desk Clerk Job 23 miles from American Fork
Waldorf Astoria is looking for a Guest Services Agent to join the Front Office Team in Park City!
At Waldorf Astoria Park City, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.
Classification: Full-Time
Shift: AM and PM availability required - must be available to work days, nights, weekends and holidays.
Pay Rate: $19/hour plus full-time benefits
The ideal candidate will have the following:
Passion and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ability to handle multiple tasks at one time
Excellent communication and organization skills
Ability and eagerness to consistently delight and satisfy our guests
Want to learn more? ,
Why join the Waldorf Astoria Park City?
Free Epic Local Ski Pass (Winter Season only)
Drastically discounted spa services
50% off the restaurant
Work in an environment where kindness, creativity and authenticity is highly appreciated
Complimentary meals on duty
Worldwide travel perks - up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts
The world is yours- Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human Resources in over 100 different countries
What will I be doing?
As a Guest Service Agent, you would be responsible for the check-in and check-out process as well as answering questions regarding regarding local dining and attractions, hotel hours of operations, and other guest requests. Specifically you would be responsible for performing the following tasks:
Welcome and fulfill the check-in process for Guests and group arrivals
Complete the check-out process for departing guests using the hotel systems
Serve as a key point of contact for Guests, effectively and efficiently managing requests, inquiries, and complaints
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
Provide information, advice, and booking service for a wide variety of Guest inquiries
Maximize sales revenues through upselling and incentive programs
Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
#LI-LR2
#LI-LR2
Order Entry Representative
Front Desk Clerk Job In American Fork, UT
is based in the state of Utah**
Provision orders placed by customers or Sales Consultants by email or through our software management system, and manages all processes related to recurring orders. Assist customers via inbound phone queue by making one-time payments.
What you will do
Provision orders received from Sales Consultants with accuracy and efficiency for prompt delivery to the customer and provision order and shipment confirmations as requested by Sales Consultants.
Provision recurring orders billing to leasing company and maintains appropriate documentation relating to the leases.
Manages payment types for specific orders.
Occasionally reach out to customers regarding declined payments
Assist customers in making one-time payments via inbound phone queue
Maintain subscription details in our software management system.
Participates in training sessions and in-services.
Participates in special projects and performs other duties as required.
Processing Returns and Credits
Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards.
Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
Qualifications
Required:
Typically 1 or more years of related experience.
Typically High School education, vocational training and/or on-the-job training.
Very good attention to detail and accuracy
Good time management skills and the ability to prioritize work
Customer service oriented
Ability to plan and arrange activities
Very good interpersonal communication skills
Very good written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task
Establish productive working relationships at multiple levels within the organization
Ability to learn applicable computer systems.
What will you get as a Henry Schein One Employee?
A great place to work with fantastic people.
A career in the healthcare technology industry, with the ability to grow and realize your full potential.
Competitive compensation.
Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Sick Leave (if applicable), Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more!
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
In 2022, Henry Schein One was named one of Best Companies to Work For in Utah. Click here for more information: 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Iowa, Louisiana, Maryland, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.
PSR - Patient Services Front Desk Receptionist
Front Desk Clerk Job 23 miles from American Fork
Job Details Park City Clinic - Park City, UT Part Time High School $18.00 - $20.00 Hourly AnyDescription
This is a part time position working in our Park City (Kimball Junction) location. Must be available to work the hours of 8:15 am-5:15 pm every Tuesday/Thursday. Approximately 16 hours per week. Applicants who cannot work this schedule, need not apply.
Southwest Spine and Pain Center is seeking a professional and friendly Patient Services Representative (Front Desk Receptionist) to join our team. As the first point of contact for patients, this role is essential in providing a welcoming and efficient experience. The ideal candidate will have excellent communication skills, the ability to multitask, and a calm, professional demeanor-especially when handling patient concerns or disruptions. This position is responsible for checking patients in, collecting payments, scheduling appointments, and ensuring smooth day-to-day clinic operations while supporting both patients and providers.
Reports to Clinic Manager
Key Responsibilities:
• Patient Interaction & Reception:
• Greet and welcome patients and visitors in a professional and courteous manner.
• Assist patients with the check-in process, verify demographic information, and ensure all required paperwork is completed.
• Respond to phone and messaging inquiries from patients, external providers, and internal departments.
• Scheduling & Coordination:
• Schedule and confirm appointments in accordance with provider availability and clinic policies.
• Ensure efficient scheduling that optimizes patient satisfaction, provider time, and room utilization.
• Notify clinic staff of patient arrivals and communicate any schedule disruptions, including late patients.
• Payments & Insurance Verification:
• Collect and process patient payments, including copays, deductibles, and outstanding balances.
• Provide cost estimates to patients and verify insurance coverage, benefits, and financial responsibilities (e.g., max out-of-pocket, deductible, copay, coinsurance).
• Maintain accurate financial records and assist patients with billing questions when appropriate.
• Office Support & Patient Flow Management:
• Maintain a clean and organized reception area to ensure a professional environment.
• Monitor patient wait times and keep appointments on schedule by informing providers of service delays.
• Assist with patient referrals and coordinate necessary documentation.
• Follow policies and procedures while identifying opportunities for operational improvements.
• Conflict Resolution & Professionalism:
• Remain calm and professional when handling patient concerns or complaints.
• De-escalate patient issues when possible and escalate to the manager when necessary.
• Demonstrate sound judgment in managing difficult interactions with patients who may be upset or unwell.
• Foster a positive and respectful environment for both patients and team members.
Qualifications & Skills:
• Previous experience in a front desk, medical receptionist, or customer service role strongly preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with electronic health records (EHR) systems is a plus.
• Basic knowledge of insurance and payment collection is preferred.
• Professional demeanor and ability to stay composed under pressure.
Why Join Us?
Be part of a fast-growing healthcare company with multiple locations throughout Utah and opportunities for career growth.
Gain valuable experience in a dynamic medical setting with cross-training and professional development opportunities.
Work in a supportive, team-oriented environment and positive workplace culture.
Opportunities for additional hours for those looking to expand their role and responsibilities.
Competitive pay and benefits (if applicable).
If you are an organized, detail-oriented individual with excellent customer service skills and a passion for helping others, we encourage you to apply!
Qualifications
Requirements:
Must have high school diploma or GED
Computer proficiency and phone skills are required
Excellent communication and customer service skills
Positive attitude
Team player
Healthcare Experience (preferred) but will train
Front Desk & Sales (Burn Ambassador) - American Fork, UT
Front Desk Clerk Job In American Fork, UT
BURN BOOT CAMP CULTURE
Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness.
We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness.
POSITION DESCRIPTION
Burn Ambassadors play a critical role at Burn Boot Camp as the first contact with our new and current members both in person and on social media. We are looking for enthusiastic individuals who can deliver an exceptional experience to all our members and uphold Burn Boot Camp's high standards.
QUALIFICATIONS
Ideal candidate is -
A problem solver
Able to identify areas to improve processes, simplify, and become more efficient
Highly organized
Detailed
Focused on delivering great member service every day during every camp
Strong user of MS Office products, especially Excel
Strong verbal and written communication skills
Strong interpersonal and customer service skills
Confident in sales or able to learn a simple sales process
Able to prioritize multiple deliverables, work under pressure, and meet deadlines
Able to capture content for social media and has a solid understanding of social media
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
Front Desk Agent
Front Desk Clerk Job In American Fork, UT
Front Desk Associate
HOLIDAY INN EXPRESS AMERICAN FORK a guest service focused hotel is seeking energetic, out-going individuals to join our Front Desk team as a Full-Time Front Desk Associate.
A Front Desk Associate is someone who pays attention to details and provides above & beyond guest services to our hotel guests. They maintain all aspects of the Front Desk operations while demonstrating integrity, accountability, responsibility, multitasking and is a team player.
Front Desk Associate duties, but not limited to:
Check-in's and Check-Out's
Answering Phone
Above and Beyond Guest Service
Clear communication between all departments
Any other assigned task or project as directed by management.
Reference checks, high school diploma, at least 1-year experience in hospitality preferred but not necessary and/ or at least 2 years' experience in Customer Service.
Benefits:
Generous PTO Plan
Employee Health, Dental, and Vision Benefit packages available after 90 days
Abundant opportunities for growth and advancement
Fun events, parties, and activities
Supportive team and Management team
Referral Bonuses
Flexible Scheduling
Front Desk Receptionist
Front Desk Clerk Job 8 miles from American Fork
About Squire:
Based in Orem and Salt Lake City, Squire has been a trusted advisor in financial services, specializing in tax, audit, wealth, and advisory services for over 50 years. With solid values and business acumen as our foundation, Squire's culture promotes a steadfast commitment to three core values: Personal Connection, Proactive Ownership, and Thoughtful Innovation. These principles have played a pivotal role in our enduring success, guiding us through decades of growth and evolution.
Are you passionate about driving excellence and embracing innovation? We extend an invitation to individuals who share our dedication to excellence and innovation. Join us and discover the opportunity to contribute to a professional services firm where your efforts are valued and rewarded. At Squire, we offer a supportive environment conducive to career development and advancement through structured mentoring programs. Apply now and be part of a team that fosters growth and encourages your professional development!
About the Role:
The Receptionist provides support and assistance to several employees and Partners who are also CPAs. Be the first impression to clients in person and on the phone in a professional and helpful manner while performing clerical tasks to support the firm's daily operations. Work with highly sensitive information maintaining utmost confidentiality and can adapt to changing processes and procedures. To be successful as the Receptionist, the candidate should have a pleasant personality and an inviting demeanor. The ability to multitask is essential for this position.
Responsibilities:
Sit at the front desk reception area and greet visitors and clients. Obtain name and other pertinent information, notifying appropriate individuals of visitor's arrival. Maintain the security of the front office.
Answering and transferring phone calls to employees; handling questions and complaints.
Deal with complex queries on the telephone, by email and in person.
Maintain company directory.
Oversee mail operations to include metering, sorting and facilitating delivery of mail to employees.
Assist in processing checks received and assist in preparing daily deposit.
New client setup
Assist with document retention process.
Answer questions from clients and team members and provide assistance.
Update restaurant options list with links to menu's
Dust outdoor dropbox bi-weekly
Pick up lunch orders from local restaurants and set up luncheon functions as needed
Keep our Squire Snack Store stocked
Assist with supply orders and putting away ordered supplies
Assist with our internal Women Improving Professionally functions
Other responsibilities as assigned by the firm may include:
Assisting with client billing
Scheduling engagements and events
Coordinating work with other Administrative Assistants
Set up and confirming appointments and meetings
Other miscellaneous administrative tasks and projects as needed
Qualifications:
Excellent interpersonal, verbal and written communication skills, and client service focused.
Ability to pay attention to detail, learn quickly as well as independently and take initiative in problem solving.
Efficiency in completing work and in a timely manner.
Knowledge of office practices, procedures, software, and equipment.
Ability to work under the pressure of numerous deadlines.
Ability to perform a variety of administrative skills.
Job Status: Full time, hourly. Monday-Friday 8:00 a.m.-5:00 p.m. Overtime required during busy season and on deadline days; blackout dates for busy season
Work Location: Orem
Work Arrangements : In Office
Squire Benefits Package
Squire takes pride in offering our benefit-eligible employees a comprehensive benefits package tailored to meet the needs of both individuals and their families. Our benefits program is designed to provide peace of mind and ensure access to quality healthcare, covering 90% of healthcare premium coverage.
Medical/Dental/Vision Plans
Robust Health Savings Account Match
Flexible Spending Account
401(k) Match
Employer Paid Short-Term & Longer-Term Disability
Employer Paid Group Life Insurance Policy
Accident Insurance Plans
Employee Assistance Mental Health Services
Pet Insurance Plans
Identify Theft Protection Plans
Squire Perks:
Squire Culture
Discretionary and Spot Bonus Structure
Professional Training
Tuition Reimbursement (For required Masters positions)
Philanthropic Activities
Signature Rewards Program
Employee Assistance Programs
Women's Professional Development
Fitness Reimbursement
Accrued Paid Time Off
Health & Wellness Programs
Squire's dedication to excellence and quality work has garnered numerous accolades, including:
Utah's Best Company Award - 8 years running
2024 Best Accounting Firm to Work For
100 Companies Championing Women Award
Accounting Today's “Firms to Watch” in 2024
Worksite Wellness Award 2020-2024
Front Desk Agent
Front Desk Clerk Job 26 miles from American Fork
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $18.00
Full-Time Front Desk Agent
Front Desk Clerk Job 16 miles from American Fork
Property Description
Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Snowpine Lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a stunning alpine setting, where they can showcase their skills, immerse themselves in the mountain lifestyle, and create unforgettable experiences for guests. Joining the team at Snowpine Lodge presents a unique opportunity to be part of a renowned mountain resort that offers a truly memorable experience for both guests and team members alike.
Overview
Full-Time Seasonal
$20/Hourly
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Process guest payments and maintain accurate records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the front desk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Front Desk Attendant-YotelPad
Front Desk Clerk Job 23 miles from American Fork
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
#PGH-BMC
Location Description
Embark on a unique career at YotelPad Park City, where our commitment to excellence extends beyond 304 thoughtfully designed rooms. Set against the backdrop of Park City's majestic mountains, our workplace is not just a job; it's an immersive experience. Picture yourself contributing to exceptional guest experiences while being surrounded by the stunning views and vibrant energy that make Park City extraordinary. What sets us apart? Our dedication to cultivating a positive workplace culture, comprehensive benefits including a 401k with a company match, and enticing bonus programs designed to recognize your commitment. We're actively seeking talented individuals with a genuine passion for service to join our dynamic team. Be part of an environment where each team member plays a pivotal role in delivering outstanding service and crafting unforgettable moments in the distinctive location of YotelPad Park City. Explore the exciting career possibilities that await you with Pyramid Global Hospitality. Your journey towards a fulfilling career, immersed in a unique location, starts here!
Overview
Elevate Your Career by joining the YotelPad Family! At YotelPad, we are an Employer of Choice-we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. We offer all of our employees the following benefits:
* Highly competitive wages
* Free parking
* Hotel room discounts and travel benefits
* 401K Plan with Employer Match
Additionally, we offer our full-time employees the following benefits:
* Paid Time Off (PTO)
* Unlimited Paid Time Off (PTO) rollover
* Paid Time Off (PTO) cash out options
* Comprehensive employee benefit/insurance programs
* Company paid life and AD&D insurance
* Tuition reimbursement
* 7 Paid Holidays
The YotelPad is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
* Help guests discover their "Wanderlust" experience
* Provide exceptional customer service by being engaging and taking sincere interest
* Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
* Help to resolve problems and "WOW" guests through recovery when things aren't quite right
* Promote and sell special hotel programs.
* Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
* Be knowledgeable of all emergency procedures and policies.
* Maintain house bank.
* Communicate all pertinent information to manager on duty.
* Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
* Assist other departments as needed.
Compensation Range
The compensation for this position is $20.00/Hr. - $21.00/Hr. based on qualifications and experience.
Front Desk Agent Graveyard
Front Desk Clerk Job 26 miles from American Fork
Full time, graveyard shift.
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Responsibilities:
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
Qualifications:
Experience in OPERA preferred.
Must possess excellent communication skills.
Ability to work as part of a team and follow instructions.
Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavy weight.
Excellent interpersonal, communication, and customer service skills.
Front Desk Agent
Front Desk Clerk Job 26 miles from American Fork
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Front Desk
Front Desk Clerk Job 32 miles from American Fork
Job Details North Salt Lake, UT $15.00 - $15.50 HourlyDescription
Represents the hotel to our guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences a superior stay.
Our staff prides itself on providing outstanding hospitality to our guests, and our Front Desk team is a significant part of this.
Essential Duties and Responsibilities
The following essential duties may be carried out with or without reasonable accommodation:
Receives incoming communications via phone, computer, or other electronic communication and responds appropriately with emphasis on outstanding guest service.
Delivers amenities to guests' rooms.
In the absence of bellperson or housekeeping, handles minor maintenance tasks.
Keeps the workspace tidy and guest ready.
Maintains an inventory of vacancies, reservations, and room assignments.
Processes same day reservations, future reservations, and cancellations.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all updates.
Coordinates guest room maintenance work with the maintenance division.
Uses persuasive selling techniques to sell rooms, encourage participation in brand loyalty program, and to promote other hotel services.
Ensures knowledge of daily activities and meetings taking place in the hotel and reports any unusual occurrences to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner and involves management according to their direction on how to handle complaints.
Processes guest check-outs and handles monetary transactions and ensures customers' privacy is maintained.
Maintains a high level of professional appearance and demeanor.
Helps train new employees.
Follows all policies and procedures.
Performs other duties as assigned.
Property-Specific Essential Duties
Performs meeting room set up, putting tables and chairs into place.
Other Duties and Responsibilities Performed Occasionally
Baking premade cookies, depending on property.
Lobby tidy up.
Qualifications
Knowledge, Skills, and Abilities
Ability to communicate with guests, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures.
Able to properly secure guest information.
Ability to learn policies and procedures.
Skilled in the use of front office equipment and telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays.
Ability to use common internet services quickly and accurately.
Proficiency in computer keyboarding and general computer literacy.
Problem solving skills. Excellent customer service and de-escalation skills.
Service and customer orientation.
Ability to apply good judgment within defined guidelines and rules.
Physical ability to stand or remain stationary at front desk for majority of shift.
Sufficient ability to traverse interior of property.
Education and Experience
High school diploma or equivalent preferred.
Previous hotel-related experience preferred.
Minimum 16 years old.
Front Desk Agent
Front Desk Clerk Job 26 miles from American Fork
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Why Work With Us?
Competitive Benefits Package: Enjoy the peace of mind with our comprehensive benefits, including health, dental, vision, STD/LTD, and life insurance coverage for all full-time employees. Two weeks' vacation and 401k match after one year of employment. We prioritize your overall well-being, ensuring you have the support you need.
Travel Incentives: Take advantage of discounted room rates at all Marriott hotels internationally, as well as the Driftwood Hospitality portfolio, allowing you to explore new destinations and create lasting memories.
Delicious Perks: We offer a complimentary hot meal during your shift, along with a 20% discount at our on-property Starbucks!
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
• Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
• Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Front Desk Personnel when need.
• Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
• Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
• Prior hospitality experience preferred, but not required.
• Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
• Ability to read, listens, and communicates effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
• Ability to stand and move throughout front office and continuously performs essential job functions.
• Stand 95% of shift
• Lifting up to 25 pounds maximum.
• Occasional twisting, bending, stooping, reaching, standing, walking.
• Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Other details
Pay Type Hourly
Front Desk Agent (May - October)
Front Desk Clerk Job 35 miles from American Fork
OUR COMPANY
Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.
OUR PROPERTY
The Lodge at Blue Sky is nestled between the soaring peaks of Utah's Wasatch and Uinta mountain ranges, sitting on thousands of acres of some of the world's most breathtakingly beautiful natural lands just moments from Park City.
The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return. Our employee culture sets itself apart from other luxury hotels in our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible for our team by pairing people with positions that both challenge and enrich them, as well as offering competitive wages and comprehensive benefits.
Role Summary
Provide exceptional service and a warm welcome to all who enter the reception area, including residents, guests, and prospective buyers in accordance with Auberge Resorts and The Lodge at Blue Sky standards. Answer all telephone inquiries professionally and direct calls appropriately. Operate the guest reception area and front desk with accurate and calm efficiency.
This position is seasonal with the opportunity of becoming year round full-time.
Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:
Create a genuine, informative, and personalized guest experience.
Use the resident's/guest's name whenever possible and appropriate.
In cooperation with concierge and other employees, help coordinate and execute all guest and resident requests.
Work closely with Concierges, other Guest Service employees and Housekeeping to ensure the unit is ready for arrival.
Prepare arrival packet, including a registration card, and printed itinerary.
Graciously receive guests to reception upon arrival ensuring an exceptional first impression. Process check-in, review registration card, billing details, and property information and preferences to ensure all needs are met. Arrange for bell and valet service if requested or provide direction to their unit. Inquire if the resident/guest has any questions or needs and arrange for assistance as appropriate.
Coordinate with multiple departments to ensure guest expectations, preferences, amenities and stay itineraries are seamlessly executed to achieve a memorable experience for each and every guest.
Ensure a lasting great impression upon the guest's departure. When possible and appropriate, inquire and acquire feedback on guests' stay; convey information to appropriate parties for necessary follow up.
Maintain complete knowledge of property and other information including the following:
All club facilities/services offered and hours of operation
All unit types, layout, décor, attributes and locations
Daily stats, including availability, arrivals, and departures
Entertainment/special events scheduled on the property and in the area
Directions to the property from airports and other major landmarks
General info, descriptions, and directions for local services, restaurants, skiing, hiking and other points of interests.
Assist in guest reception as needed to ensure a smooth and seamless operation.
Ensure all resident/guest needs are met throughout their stay. Engage guests in a gracious and professional manner as they come in contact with the guest reception area.
Assist and ensure effective resident/guest challenge resolution. Work closely with fellow guest service associates and other departments to resolve any challenges; ensure follow-through and exceed guest whenever possible.
Accurately input resident/guest contact information. Add information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
Ensure all billing and financial transactions are accurately and efficiently executed on behalf of guests before, during and after their stay.
Make suggestions for improvements in overall operations with an emphasis on increasing guest satisfaction, revenue and reducing costs.
Participate in and support Blue Sky's efforts towards sustainability and environmental initiatives.
Perform other tasks as assigned by the Guest Services Manager or another manager.
Perform other duties as directed, developed or assigned.
Required Qualifications
A genuine affinity for interacting meaningfully and positively with Lodge teammates.
Ability to satisfactorily communicate in English with colleagues and management to their understanding.
Self-confidence and leadership skills
Minimum two years as a Concierge or Guest Services Associate at a luxury resort
Excellent service, etiquette, and protocol skills and knowledge.
Familiarity with Northern Utah (particularly the Park City/Summit County area), its geography, recreation opportunities, restaurants, events, sights, and other places of interest
Ability to clearly communicate in English with guests, employees, owners, and management both orally and in writing.
Ability to handle multiple tasks seamlessly, prioritizing with utmost care for the guest experience, including balancing operating computer programs, in-person guest needs, and professional telephone interaction.
Ability to think critically and solve problems as they arise
Ability to compute basic mathematical calculations.
Ability to input and access data in a computer.
Ability to be a clear thinker and remain calm under pressure.
Ability to maintain the confidentiality of guest information and designated hotel data.
Ability to work cohesively with other departments and individuals as part of a team.
OUR PROPERTY
Situated on 3,500 acres of lush ranch land outside of Park City, Utah, The Lodge at Blue Sky invites guests to slow down and forge meaningful connections with the land, animals and people that call Blue Sky home.
The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return. Our employee culture sets itself apart from other luxury hotels in our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible for our team by pairing people with positions that both challenge and enrich them, as well as offering competitive wages and comprehensive benefits.
JOIN OUR FAMILY
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.
If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Part Time / Weekend Front Desk Associate
Front Desk Clerk Job 13 miles from American Fork
Responsive recruiter Perks and Benefits:
Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; sales bonuses
Medical, dental, and vision insurance benefits
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through health and wellness education
Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer - responsible for daily cash handling
Manage customer expectations; Resolve customer concerns; Retain memberships
Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Confidence in selling services and products
Ability to connect with customers (both canine and human!) and provide outstanding customer service
Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
Effective communication with team members and dog parents (in person and on the phone)
Independently solve problems using Scenthound values and culture as a guide
Attention to detail
Time-management; Scheduling appointments efficiently
Accountability; hold oneself and others to Scenthound standards
Compensation: $14.00 per hour
Front Desk / Sales Associate
Front Desk Clerk Job 12 miles from American Fork
Full-time, Part-time Description
POSITION: The Sales & Front Desk (Rumble Ambassador) position at Rumble Boxing is designed to assist the Studio Manager with new membership sales by bringing potential members into the studio, building relationships, and guiding them through the sales process to successfully close membership deals. Ambassadors also play a key role in retaining current members, providing exceptional customer service, and maintaining a positive, welcoming atmosphere. This part-time position requires availability for early mornings, weeknight evenings, and weekend mornings. Ambassadors are the first point of contact for both new and existing members, engaging with them in person and on social media. Boutique fitness knowledge or experience is preferred but not required. We are looking for enthusiastic individuals who are passionate about fitness, can deliver exceptional experiences, and uphold Rumble Boxing's high standards of service and community.
Requirements
Excellent sales, communication, and customer service skills
Warm, welcoming, and engaging personality
Strong organizational and multi-tasking abilities
Ability to build and maintain strong customer relationships
Problem-solver with a proactive approach
Goal-oriented with the ability to achieve sales in memberships, retail, and private training
Self-motivated and able to take initiative
Ability to quickly learn and use the ClubReady software system
Fluent in English with excellent communication skills, both in person, on the phone, and via email
Bilingual is a plus
Able to prioritize multiple tasks, work under pressure, and meet deadlines
Proficient computer skills
High school diploma or equivalent required
Authorization to work in the United States required
Responsibilities:
Execute the sales process from lead generation to follow-up and closing
Conduct facility tours while building relationships and identifying individual goals and needs
Maintain an acceptable level of personal sales production
Promote and reinforce the club's mission as a fitness and wellness provider
Present services to current and prospective members
Book quality appointments to meet monthly sales goals
Participate in special events to promote the club
Take responsibility for developing selling skills
Process accurate credit card transactions
Follow up with prospective clients to ensure a smooth sales process
Input inventory for retail items
Complete all required training programs
Capture content for social media with a strong understanding of social media best practices
Perform light cleaning in the retail area, studio, and restrooms
Other duties as assigned
Perks:
Huge opportunities for growth, including additional sales and management positions
Free Rumble Membership
Company Overview: Rumble is a Premium Indoor Boxing™ franchise offering concierge-level service, premium amenities, and an invigorating, concert-like atmosphere. We provide an inclusive, inspiring, low-impact/high-intensity boxing experience for all ages and body types. Whether you're just starting your fitness journey or looking to take it to the next level, Rumble will elevate your fitness.Rumble is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
Front Desk Associate-PT
Front Desk Clerk Job 15 miles from American Fork
Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?
We re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC s core values.
What you ll accomplish:
Managing front desk operations
Greeting and assisting guests, answering phones, and directing calls
Opening and closing the Community Center as shift requires
Checking in members and guests to ensure planned use of the facilities
Registering residents for special events and collecting payment
Assisting the Membership Coordinator with an array of administrative duties
Enforcing policies and procedures
Maintaining a clean and inviting front desk environment
What we re looking for:
At least 6 months of customer service experience with basic cash handling skills
A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
Outgoing with a professional personality
Must work well independently and within a group
Excellent people skills, with a commitment to customer service
Ability to communicate effectively orally and in writing
Computer skills that include a strong working knowledge of MS Office programs
Must pass a pre-employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
The physical requirements can vary, but generally, they may include:
Mobility: Ability to walk the grounds long distances in various weather conditions.
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email
******************
so we can review next steps together.
What we offer:
Competitive pay, depending on experience
Part-time, flexible schedule
Perhaps most importantly, a service-oriented team who is dedicated to your success!
Front Desk Medical Receptionist
Front Desk Clerk Job 6 miles from American Fork
Job Details Vineyard Clinic - Vineyard, UT Full Time AnyDescription
This is a Full-Time position working in our Vineyard location. Schedule is Monday-Friday 8am-5pm. Closed weekends, closed evenings, closed most holidays.
Job Responsibilities:
· Welcomes and greets patients and visitors in person
· Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or referring questions to the appropriate personnel
· Optimize patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
· Scheduling within the guidelines of multiple providers, verifying schedules and insurances
· Assure the accurate new patient packet is mailed or emailed at time of scheduling
· Ensure efficiency while maintaining excellent patient service in a courteous and professional manner.
· Maintains and accurately document all patient request and information in the patient EHR, including but not limited to:
Demographic information
Collect and post/record payments for patients
Cost Estimates
Verify insurance coverage, benefits, and client financial responsibility
§ Max out of pocket
§ Deductible
§ Copay
§ Coinsurance
· Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule and reminding provider of service delays
· Maintain reception areas
· Protects patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times
· Coordination of patient referrals
· Ability to multitask
· Maintains operations by following policies and procedures; reporting needed changes
· Use sound judgement in handling calls and patients, especially if they may be upset or are not feeling well
· Demonstrate respect for our patients and fellow care team members in every interaction
· Demonstrate excellent interpersonal and problem-solving skills to ensure coordinated efforts, patient satisfaction and monumental service
· Always maintain a professional and positive attitude
· Demonstrate teamwork and support for fellow team members by offering assistance as needed
Qualifications
Requirements:
· Must have high school diploma or GED
· Computer proficiency and phone skills are required
· Excellent communication and customer service skills
· Positive attitude
· Team player
· Healthcare Experience (preferred) but will train the Right person
This is a full-time position year-round. Applicants who cannot work the schedule as outlined above, need not apply.
Front Desk & Sales (Burn Ambassador) - American Fork, UT
Front Desk Clerk Job In American Fork, UT
BURN BOOT CAMP CULTURE
Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness.
We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness.
POSITION DESCRIPTION
Front Desk Spa Attendant
Front Desk Clerk Job 35 miles from American Fork
ESSENTIAL JOB FUNCTIONS:
Ensure the smooth flow of spa operations by reviewing the daily treatment schedule and preparing/maintaining guest areas.
Follow spa procedures for opening and closing.
Greet and warmly welcome our guests as soon as they arrive and help with checking in and out.
Answer phones, make recommendations and arrangements on spa treatments, and schedule appointments.
Create and manage appointments on a digital appointment scheduling system.
Promote and represent The Edge Spa in a professional and enthusiastic manner.
Create an excellent experience for all guests through a friendly, professional and helpful attitude.
Help maintain professionalism and cleanliness of the spa.
Sell and promote memberships, spa packages, enhancements and wellness activities.
Approach all encounters with spa guests, members and fellow employees in a gracious, attentive, courteous, and service-oriented manner.
Launder and restock spa bar including teas, water dispensers, elixirs, fruit garnish and retail products, back bar product bottles, tissues, etc. in all areas of spa throughout the day.
Occasionally assist in the change-over of treatment rooms.
Assist guests as requested with spa information, locker keys, towels, robes, sandals, amenities, and refreshments.
Assist with the training of new Front Desk Spa Attendants as needed and directed.
Follow-up with Manager on all comments, concerns, and suggestions made by staff members and resort guests.
Report to work in appropriate uniform, on time, and well-groomed according to guidelines.
Attend staff meetings and training sessions.
Available to work holidays, weekends and evenings as needed.
Model and reinforce all standards and policies.
Maintain helpful, cooperative relations with coworkers.
Participate in and support hotel and company efforts towards sustainability and environmental initiatives.
ESSENTIAL QUALIFICATIONS:
A genuine affinity for interacting meaningfully and positively with others.
Ability to support the spa operations of the property so as to maximize customer satisfaction, team member performance, and business results.
Ability to ensure that visitors to the hotel are delighted by the quality, creativity, and variety of our Spa services and that The Edge Spa is regarded as a strong point of differentiation for the hotel in its local market.
Ability to maintain calm during busy periods and treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Professional, polished etiquette, and treatment protocol skills and knowledge.
Required:
Availability to work Weekends and Holidays
Previous experience in the same or similar position (Front Office Agent or Receptionist) in a luxury resort environment. Interest in a career in the Spa department preferred.
Must be an enthusiastic, high energy team player.
Ability to work in a fast-paced environment.
Ability to multitask is essential with great attention to detail.
Excellent communication style and out-going personality.
A love for taking care of people and a true sense of hospitality.
Strong computer skills are essential.
High School Diploma or equivalent
Ability to work in an environment infused with a variety of scents/aromatherapy
Physical Demands:
Frequent or occasional need to perform the following physical activities: pushing, pulling, finger dexterity and climbing.
The constant need to perform the following physical activities: grasping, lifting, reaching, twisting and bending.
While performing the duties of the job, the associate is required to stand for long periods of time, regularly lift and/or move 25 pounds, and occasionally lift and/or move 40+ pounds.
Able to transport & set-up portable massage tables in guest rooms.
Vision requirements: the constant need to view small print. Frequent need to see small details and things clearly beyond arm's reach.
Hearing requirements: the constant need to speak on the telephone and/or two-way radio, respond to the general public and converse with staff. Ability to hear fire alarms and emergency equipment.
ABOUT THE LODGE AT BLUE SKY: Nestled between the soaring peaks of Utah's Wasatch and Uinta mountain ranges, a mold-breaking and highly-anticipated concept in hospitality is emerging...The Lodge at Blue Sky sits on thousands of acres of some of the world's most breathtakingly beautiful natural lands, just a few short minutes from Park City, and its unique philosophy fosters, in equal measure, unmatched luxury and uninhibited adventure. Prestigious industry publications including Travel and Leisure and Forbes have singled out The Lodge at Blue Sky as one of the most sought-after destination hotels in the world this year. When it opens its doors for the first time in May of 2019, the Auberge Resort Group Family looks forward to welcoming guests to share in the Soulful Journey that guides every aspect of this one-of-a-kind resort's operations.
The Lodge at Blue Sky is pleased to invite qualified and passionate candidates to join our Family in growing strong roots in our local and global community, being responsible stewards of the land we love, experiencing meaningful adventures, and nurturing our connections with people and other living creatures, every single day. The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return. Our employee culture sets itself apart from other luxury hotels in our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible for our team by pairing people with positions that both challenge and enrich them, as well as offering competitive wages and comprehensive benefits.
Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.