Receptionist
Front Desk Associate Job In Troy, MI
About Us
At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders - integrity, professionalism, and unwavering dedication - continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it's personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers' compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance.
Receptionist
Responsibilities:
Responsible for but not limited to answering incoming calls, greeting guests, opening, sorting & scanning daily mail, invoicing, ordering supplies and other assigned duties.
Provide support to fellow team members in areas relating to but not limited to the Agency Management System.
Complete various assignments/projects as requested by Management and fellow team members.
Good judgment needed to prioritize workload.
Ideally this position will lead to internal opportunities.
Qualifications:
High School Diploma required
1 year of Receptionist or Administrative Assistant experience required
Proficiency with MS Office Suite (Word, Excel & PowerPoint) and willingness to learn new software, including AMS360, Agency Management System
Basic Accounting skills
Familiar with commonly used insurance concepts, practices and procedures
Good attendance and punctuality
Dependable and reliable employee - on time, meets deadlines for additional projects given
Sense of ownership and pride in your work product
Respectful and professional conduct towards fellow employees, clients and vendors
Ability to work in a team environment
High level of problem-solving ability including independent judgment and decision-making skills with some supervision
Effective communications skills
Demonstrated knowledge of grammar, spelling, and punctuation
High level of confidentiality
Hours: Monday-Friday, 8:00am-4:30pm
Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Office Secretary
Front Desk Associate Job 14 miles from Troy
Organization Description:
As a nonprofit 501(c)3 organization, Waterford Youth Assistance (WYA) has been serving the community of Waterford, MI since 1962. Our mission is to strengthen youth and families and reduce the incidence of delinquency, abuse, and neglect through community involvement. We provide support and guidance to children and families through casework, referral, mental health support and solution-oriented programs addressing concerning behavior and life challenges. We also support the development of healthy Waterford families by offering family education classes, workshops, and youth enrichment and camp scholarships for families who may need financial assistance.
All programs and services are offered free of charge to families who reside within the Waterford School district boundaries. This is made possible through the generosity of local community sponsors and our Tri-Sponsorship with Waterford Township, Waterford School District, and the Oakland County Circuit Court - Family Division.
Office Secretary Position:
The Office Secretary is employed by the Waterford Youth Assistance Board of Directors. This is an at-will position, and job expectations are ultimately determined by the WYA Board of Directors. This individual is responsible to, and under the supervision of the Caseworker(s) on a daily basis and will assist and support the caseworker with a variety of duties/tasks to enhance the smooth and efficient operation of the office. The Office Secretary assists the community in interfacing with WYA by answering routine inquiries and communicating information to the public. This individual is also responsible to and may perform additional duties/tasks as assigned by, Waterford Youth Assistance Chairperson, Board of Directors, and WYA Caseworker.
Part-time, Monday- Thursday, 24-28 hours a week (9:00 a.m. to 3:00 pm), $15.00 - $17.00 per hour depending on skills and experience.
Key Responsibilities include:
Understand and demonstrate the principles of WYA's Mission
Maintain strict, complete confidentiality of client and office records and any and all other privileged information pertaining to WYA
Answer telephone and maintain a log of information/referral calls; Upon request, maintain and distribute WYA staff calendar and schedules including case appointments and meetings.
Professionally meet and greet clients and visitors, and answer inquiries
Create and modify WYA documents and materials, maintaining confidential hard copies and electronic filing systems
Perform general clerical duties including, but not limited to printing, photocopying, faxing, mailing, and filing
Sign for and distribute packages received at the WYA office
Maintain inventory of approved office supplies
Coordinate and maintain official correspondence, mailing, telephone lists, and records for the WYA office
Ensure updates to the WYA website and social media sites are completed in a timely manner as needed
Maintain documents, distribute agendas, minutes, and other WYA materials
Complete special projects and other tasks assigned by the WYA caseworker, Board of Directors, and Committee Chairs.
Work with volunteers on WYA sponsored programs; i.e. logistics for programs and meetings
Assist where necessary during fund-raising activities and/or other WYA programs which may be outside of normal working office hours
Successful Candidates will demonstrate ability to:
Create, edit, and update documents, flyers, office records, etc
Network effectively with clients, parents, members of the community, sponsors, volunteers, and staff in person, electronically, and via telephone
Possess professional written and oral communication skills with good command of grammar, spelling and punctuation
Work in a team environment and navigate various personalities while upholding positive attitude
Understand written and oral instructions and initiate appropriate action
Detailed oriented, strong, analytical skills, willingness to learn new skills and creative problem solving
Strong knowledge of and proficiency in Microsoft Office applications in addition to, social media (s) Peach Jar and Canva
Create and manage accurate and confidential documentation
Work in an organized, timely, and efficient manner
Flexibility and adaptability to change and responsiveness to unanticipated situations
Exhibits honesty, trustworthiness, respect, cultural awareness, ethical and sensitivity to various populations they encounter
Ability to work independently and/or with limited direction; takes initiative during down time to self-assign tasks
Excellent attendance and reliability - committed to the program and community at large
Qualifications:
High School Diploma or equivalent required. Undergraduate degree in accounting or administrative and personnel management or data processing preferred.
Minimum three (3) years of experience in office and clerical duties
Maintain a valid Michigan driver's license and have reliable transportation as duties may require use of a car
Be willing to submit to background check and/or drug screening
Ability to complete an assessment of skills during interview process
Disclaimer:
The listed statements on this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and in a timely manner as required.
How to Apply:
Applicants to send resume and cover letter outlining how they meet the specific requirements of the position to Waterford Youth Assistance Caseworker Celine Barron, LMSW at youthassistancewaterford@gmail.com by
Friday, May 2, 2025.
Receptionist/Admin
Front Desk Associate Job 13 miles from Troy
Common Waste is a versatile trash management company that serves a variety of industries. From trash collection to recycling services, we offer a range of solutions to businesses like restaurants, shops, and offices. Our tailored approaches to garbage management and industrial dumpster rental services showcase our dedication to sustainability and efficiency.
Role Description
This is a full-time hybrid Receptionist role at Common Waste located in Farmington, MI, with the option for some work from home, one day per week. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing exceptional customer service on a day-to-day basis.
Qualifications
Phone Etiquette and Communication skills
Receptionist Duties and Clerical Skills
Customer Service experience
Excellent organizational and multitasking abilities
High school diploma or equivalent
Proficiency in MS Office and Google applications
Office Assistant
Front Desk Associate Job 17 miles from Troy
Apex Office Assistant
Type: Full Time- Onsite
Active Clearance: N/A
About Us:
MoveAmerica is a non-profit organization that not only employs but deploys the world's leading experts in science and technology to provide industry leaders and policymakers with sound guidance, proficient expertise, and practical solutions. Our mission is to enhance national security and economic competitiveness through our expertise in three main pillars, research and development in cutting-edge technical areas, consortia development and management building innovative networks, and business intelligence and assessments providing insights to decision makers. Visit our website here.
Why Join Us?
MoveAmerica's Executives foster a supportive work environment allowing our teams to thrive, and have a fierce dedication to innovation, security, and people. Our culture is built on inclusion, teamwork, and trust, and we are committed to offering career advancement opportunities to all employees. Encouraging a healthy and balanced life, we offer an extensive benefits package to support the wellness of our employees and their families. You will be joining a team of innovators, developing, promoting, and implementing cutting edge technologies.
Apply today to advance your career!
The APEX Office Assistant will serve as the primary point of contact within the program team, providing administrative support to the leadership team. This role involves maintaining the library of key program documentation, correspondence, and reports as well as supporting the mission and goals of the APEX Accelerator Program and those of the DOD and APEX Accelerator network. The successful candidate will work directly with small businesses with the Dearborn, Michigan area and assist the Program Director with marketing the program, reporting, event planning, maintaining the program calendar and handling and preparing social media announcements and updates. The APEX Office Assistant will also be responsible for procuring office supplies and services as needed, answering telephones, coordinating appointments, and assisting prospective/current clients with inquiries and information.
Job Responsibilities:
Serve as the primary point of contact within the program team.
Provide administrative support to the leadership team.
Maintain the library of key program documentation, correspondence and reports.
Support the mission and goals of the APEX Accelerator Program and those of the DoD and APEX Accelerator network.
Work directly with small businesses within the Dearborn, Michigan area.
Assist the Program Director with marketing the program, reporting, event planning, maintaining the program calendar, and handling and preparing social medica announcements and updates.
Procure office supplies and services as needed.
Answer telephones and coordinate appointments.
Assist prospective/current clients with inquiries and information.
Prepare travel arrangements.
Assist with preparation of business-related workshops for private individual business and the industry community.
Network with individuals, civic organizations, and government entities to help in identifying sources of information and/or services related to small businesses.
Requirements
Minimum Qualifications:
Prior office management and clerical experience.
Ability to work both independently and as part of a team.
Proficient usage of Microsoft Suite, including Microsoft word, PowerPoint, Publisher, and Excel and various other programs.
Ability to multi-task.
Strong written and verbal communication skills.
Ability to maintain confidentiality.
Ability to work with a diverse group of individuals to support the mission of the program.
Front Desk
Front Desk Associate Job 31 miles from Troy
We are looking for a dynamic, experienced Front Desk to join our team.
Full Time - $20.00 - $24.00 per hour
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience preferred
Dentrix experience required
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Front Desk Agent - Part Time
Front Desk Associate Job In Troy, MI
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front desk Sales Associate (Troy)
Front Desk Associate Job In Troy, MI
Dynamic CycleBar studio in Troy is seeking motivated sales minded individuals. Our front desk sales associates are passionate about fitness and delivering a superior experience. They prioritize driving sales and revenue within the studio.
Sales associates are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of the GM, assistant managers, and Franchise owners, and the support of a CycleBar Experience team, Sales associates must exemplify leadership qualities in all areas of the business. Sales associates must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The Sales Associate is rooted in hospitality and upholds our Mission of fueling energetic communal experience.
Requirement:
1+ years of retail/service sales or fitness sales experience.
Confident in generating personal sales and training Sales Reps in sales.
Ability to manage and drive 2 revenue streams: memberships and retail.
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgment.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software.
Duties:
Lead generation including Grass Roots Marketing and Networking
Membership sales
Maintain cleanliness and organization of the Studio
Schedule and participate in networking/community events and studio promotions
Stategize marketing to generate new leads
Any other duties as assigned Responsible for the acquisition of new members and the retention of existing members
Conversion of non-membership based users to membership base
Conduct pre-planning activities each month including strategic outreach, for securing first time rider/lead flow
Build rapport and lasting relationships with prospective and current members. Embrace hospitality and drive the Cyclebar Culture.
General Manager will actively coach, train and educate our CBX team on Hospitality and Sales Conversion tactics. Manager will work with owner on team accountability
Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals
Driving Referral business through ambassadorship
Compensation & Benefits:
This position offers competitive hourly + Commission incentive; based on experience & performance.
Commission paid on sales
Opportunity to bonus, based on performance
Complimentary CycleBar Classes at Studio
Company Overview:
CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.
Front Desk Associate - Part Time
Front Desk Associate Job 12 miles from Troy
This position is part of an ongoing recruitment effort. Applications are accepted continuously, even after the position is filled. We encourage interested candidates to apply at any time, as we are constantly seeking talented individuals to join our team.
Come join our growing team at PickleRage, West Bloomfield's indoor pickleball center! Pickleball is the fastest growing sport in the country, and we are looking for energetic, organized, and self-motivated individuals to provide exceptional customer service for members and guests. The person(s) in this position operates the front desk and lounge area for shifts during the mornings, evenings, weekends, or holidays. All Front Desk Associates will report directly to the Front Desk Lead.
Job Description and Responsibilities
Greet members/guests, answer phones, and give facility tours
Promote membership programs/events and encourage member/guest sign up
Process and collect payments from members/guests by using the POS system
Oversee court reservations using court reservation system ensuring that members/guests are checked in and occupying assigned courts
Ensure registration and check in/checkout procedures are followed
Assist with the registration and running of programs and special events
Process POS transactions for pro shop and lounge items
Attend to Lounge area patrons, take drink and food orders from members/guests and serve ordered items including wine/beer.
Assist with Pro Shop upkeep, stocking and display
Ensure the facility presents as inviting and clean to all members and guests
Execute opening/closing procedures
Attend all training sessions and regular staff meetings
All other duties as assigned
Qualifications and Experience Desired
Excellent communication skills. • Dependable, high energy, and team oriented.
Front Desk and/or Customer Service experience 1 year plus
Must have a friendly, outgoing personality and enjoy social interaction.
Ability to accept guidance and supervision
Ability to make quick decisions that best serve facility members and guests.
Ability to learn and use registration software and other related computer functions
Prefer experience regarding cash and credit transactions.
Customer service interaction experience
Willingness to be flexible and available to work occasional evenings and weekends as required for meetings and special events
Current or ability to obtain CPR and First Aid certifications
Must have the ability to pass a background check
Must be 18 years of age or older
Must have a valid form of ID
WORK ENVIRONMENT:
Includes a typical gym environment, with exposure to excessive noise or adverse environmental issues, including exposure to heat, cold, and inclement weather conditions. Mode of transportation for travel typically will include automobile.
PHYSICAL REQUIREMENTS:
Ability to sit and stand for prolonged periods of time. Ability to perform light maintenance work which may require climbing, stooping, squatting, kneeling, reaching above the head and reaching forward. Occasionally climbs ladders. Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
EEO Statement:
PickleRage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by federal, state or local laws. PickleRage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, discipline, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request reasonable accommodation, contact Human Resources at *****************.
Front Desk Associate
Front Desk Associate Job 36 miles from Troy
The Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the FDA is responsible for creating a welcoming environment, managing appointment bookings, and providing information about our services and products. This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Greet and welcome guests warmly and professionally.
Manage the front desk operations, including answering phone calls, scheduling appointments, and handling transactions.
Provide accurate information regarding services, products, and promotions to guests.
Maintain a clean and organized front desk area.
Address and resolve guest inquiries and concerns promptly and effectively.
Assist in promoting membership options, retail products, and additional services.
Support the overall team in reaching sales and operational goals.
Requirements
High school diploma or equivalent required; further education in hospitality or business is a plus.
Previous experience in customer service or front desk roles is preferred.
Excellent communication and interpersonal skills.
Ability to multitask and manage a busy front desk efficiently.
Proficient in computer operations and basic software applications.
A positive attitude with a strong commitment to customer satisfaction.
Benefits
Excellent medical, dental, and vision plans
Paid time off
Comprehensive 401K package
45% discount on products
Employee referral bonuses
·Free monthly massage/skincare services
About PCRK Group
PCRK Group is headquartered in Phoenix, Arizona. We own and operate 131 Massage Envy locations throughout multiple states. At the PCRK Group we take care of you so you can take care of your clients. From competitive rates to flexible schedules, consider a career with PCRK Group today!
Guest Service Representative/Cashier
Front Desk Associate Job In Troy, MI
Responsive recruiter Full Job Description Join the Circle! The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests. Benefits:
30% off all cake products
Insurance Benefits for eligible employees
Flexible schedule
Active and present management
Great Hours - Closed Sundays
Responsibilities:
Follow Nothing Bundt Cake recipes and procedures to ensure quality products
Assist all guests, providing excellent cashier and customer service experience
Be a team player, work well with team members, crew members, and managers
Requirements:
Applicants must be 16 years of age or older.
High school diploma or GED; post-secondary education is a plus.
Fast food experience is a plus but not needed, on the job training provided. We hire teens.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Work Availability: Should have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
Compensation: $12.00 - $16.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Front Desk Agent ("Agente de Recepcion")
Front Desk Associate Job 12 miles from Troy
Job Details AC Detroit at the Bonstelle - Detroit, MI Full-Time/Part-Time Any Admin - ClericalDescription
Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.
ESSENTIAL RESPONSIBILITIES
Greet and welcome guests upon arrival.
Execute the registration and checkout process at the front desk.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
Accurately handle cash transactions and balance a cash drawer to the given amount.
Acknowledge rewards members and returning guests.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
Attend all scheduled training, departmental and hotel meetings.
Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Answer all calls promptly correctly transfer all calls to appropriate departments.
Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction.
Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
Maintain lobby cleanliness and organization.
Assist in booking reservations.
Assist with handling mail, packages, facsimiles, and guest items.
All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Experience in the hospitality industry preferred.
Experience in a front desk or customer service role preferred.
LICENSES OR CERTIFICATIONS
N/A
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Front Desk Agent
Front Desk Associate Job 17 miles from Troy
Full-time Description
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Front Desk Agent
Front Desk Associate Job 12 miles from Troy
Job Details Detroit, MI Full Time Any Customer ServiceDescription
We are seeking friendly and professional individuals to join our team as part-time Front Desk Guest Representatives at Fort Pontchartrain Hotel (7:00 am to 3:00 pm and 3:00 pm to 11:00 pm). If you possess excellent customer service skills and thrive in a dynamic hospitality environment, we invite you to be a part of our outstanding team. We offer competitive pay, flexible schedules, free parking, Wyndham hotel discounts, and an incentive program based on guest reviews.
Job Summary:
As a Front Desk Agent, your primary responsibilities will include welcoming guests in a professional and efficient manner, registering guests, assigning rooms, and providing information about hotel services. You will be responsible for maintaining records of occupied rooms, processing reservations, handling guest inquiries, and ensuring a seamless check-in and check-out process.
Essential Duties and Responsibilities:
Greet guests warmly and strive to provide exceptional customer service.
Register guests, assign rooms, and maintain guest accounts.
Answer guest inquiries regarding hotel services, local attractions, and amenities.
Handle guest feedback and direct any issues to management as needed.
Process guest payments, maintain accurate records, and handle cash transactions.
Communicate effectively using various tools such as telephone, fax, and computer systems.
Uphold safety and security protocols, report any incidents, and participate in ongoing training.
Maintain a professional appearance and adhere to company policies and procedures.
Assist guests with restaurant reservations, transportation arrangements, and special requests.
Provide leadership in the absence of the Supervisor and delegate tasks to other team members when necessary.
Perform additional duties as assigned by the Front Desk Manager.
Qualifications
Required Knowledge, Skills, and Abilities:
Strong verbal communication skills and active listening abilities.
Proficiency in multitasking and handling various responsibilities efficiently.
Ability to adapt to changing priorities and work effectively with diverse individuals.
Strong customer service orientation and problem-solving skills.
Basic math skills and the ability to use relevant software and systems.
Work Environment:
Must have clear vision, hearing, and speech capabilities.
Ability to stand, walk, bend, and lift items weighing 6-25 lbs.
Willingness to work flexible hours, including weekends and holidays.
Comfortable working in an indoor environment in close proximity to others.
Position Requirements:
High school diploma or equivalent.
Minimum of 3 months experience in hospitality, customer service, or a related field.
Excellent communication skills and a strong attention to detail.
Willingness to work weekends, holidays, and overtime as needed.
If you are looking to join a dynamic team and contribute to delivering exceptional guest experiences, we encourage you to apply for the Front Desk Agent position at Fort Pontchartrain Hotel.
Front Desk Receptionist
Front Desk Associate Job 13 miles from Troy
Job Code: Receptionist - Corporate (Temporary) City: Farmington Hills State: MI Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an individual who will provide excellent customer service to internal staff and visitors while supporting corporate staff with various projects and tasks, 40 hours per week on a temporary basis.
As a successful Front Desk Receptionist, you will:
* Open and close the front desk daily.
* Greet visitors following office protocol and notify appropriate staff of arrival.
* Assist staff with general inquiries.
* Light answering of phones filling in for Corporate North receptionist as needed.
* Keep common areas such as kitchen, copy rooms, coffee stations and lobby tidy at all times.
* Maintain Starbucks coffee machine and replenish snacks throughout the day.
* Coordinate office services requests as needed.
* Assist other departments with mailings and general office tasks.
* Monthly staff birthday card mailings
* 2nd level backup for daily errands between facilities
* Sort mail
* Sign for any deliveries and promptly notify recipients.
* Back-up for Senior Office Coordinator as needed.
* Back-up for North Front Desk Receptionist as needed. May include:
* Answer multiple-line telephone and monitor all messages left in general voicemail box.
* Take messages as needed and promptly email all messages to recipients.
* Mail sorting and distribution
* Greeting visitors
* Assisting staff with general inquiries
* Send announcements as needed.
* Perform other duties as assigned.
Minimum Requirements
* A minimum of 1 - 3 years of related experience.
* High School Diploma or GED.
* Excellent customer service and communication skills.
* Ability to operate a multiple-line telephone.
* Ability to multitask and be a team player in a fast-paced environment.
* Proficiency with Microsoft Office, specifically Excel, Word and Outlook.
* Ability to work efficiently with little supervision.
This is a temporary opportunity with competitive compensation.
#indcorp
Front Desk Agent
Front Desk Associate Job 41 miles from Troy
A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing? As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Front Desk Receptionist (Eastpointe, MI)
Front Desk Associate Job 12 miles from Troy
The Role : Dental Dreams LLC in Eastpointe, MI is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Healthcare Experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Hotel Front Desk Agent PM
Front Desk Associate Job 26 miles from Troy
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
PM Shift
Front Desk
Front Desk Associate Job 8 miles from Troy
We are currently looking for someone to work 15 hours a week. These shifts would include two night shifts during the week and one weekend afternoon of your choosing! The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks
into the club. It is important that this person has a positive, upbeat personality with great communication ability. The Front Desk employee wears many hats and should be able to multi task between answering phone calls, making a Retro Smoothies and assisting customers. Ideal candidates for the Front Desk position will possess the following:
A positive upbeat personality.
Effective ability to communicate with customers, coworkers and managers.
The ability to multitask.
Customer service oriented.
Punctual, responsible and detail oriented.
CPR/AED training preferred.
Prior experience in a retail setting is preferred.
Responsibilities of the Front Desk include but not limited to:
Greeting and checking in members as they come in.
Resolving customer issues in an effective manner.
Membership sales and retention.
Following up with prospects.
Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc.
Ensuring a safe and clean health club environment for members and staff.
Opening and closing the facility if scheduled.
Following company policies and procedures.
All Front Desk employees are to wear company staff shirt along with either khaki pants or black athletic pant. Sneakers must be worn. No boots, heals or sandals. Front Desk staff should be well groomed and neat.
Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time. Employees should not count money until all members have left the facility and the doors are locked.
Compensation: Start at $10.00/hour with increase after 90-day review
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************
Phone Receptionist - Medical Office
Front Desk Associate Job In Troy, MI
Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply.
Responsibilities:
Answer and direct phone calls in a professional and courteous manner.
Schedule and confirm patient appointments.
Manage patient inquiries and provide information regarding services and office policies.
Update and maintain patient records and databases.
Coordinate with medical staff to ensure smooth office operations.
Address patient concerns and resolve issues promptly.
Perform general administrative duties as needed.
Requirements
Qualifications:
Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting.
Excellent communication and interpersonal skills.
Proficient in computer applications and basic office equipment.
Ability to multitask and work in a fast-paced environment.
Strong attention to detail and organizational skills.
Compassionate and patient-focused attitude.
Front Desk Receptionist (Ypsilanti)
Front Desk Associate Job 33 miles from Troy
The Role : Dental Dreams LLC in Ypsilanti , MI is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service to our patients.
Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Healthcare Experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.