Front Desk Associate Jobs in Raleigh, NC

Seeking a self-motivated, detail oriented, and forward-thinking individual to assist our leasing, maintenance, and finance departments with their work loads. This role would require strong communication skills and a team player mentality. With daily interactions with prospects, tenants, and owners, this job is suited for someone who enjoys communicating with people and is process oriented. This position offers the ability to cross-train between each of our departments and the growth potential for promotion to a department role. The ideal person for this role would be: A friendly, flexible person with a desire to help others and solve problems. Someone who wants to learn how property management works and have a career in property management. Company Core Values Think - We bring a resilient, optimistic, and forward-thinking mindset. Speak - We are clear, empathetic, and timely communicators. Work - We are systematic, flexible, and driven workers. Interact - We uplift, support, and celebrate wins as a team. Responsibilities Screening incoming phone calls. Greeting all guests that come to the office. Answering general tenant questions about leases, maintenance, and finance. Assisting with general secretarial tasks as needed. Supporting each department as needed. Some examples are shown below In leasing department: Answering owners inquiries about their properties on the market. Answering prospect and tenants questions about the leasing process. Posting properties to the market for rent Welcome new tenants and hand off keys In maintenance department: Speaking with property owners, tenants, and vendors to facilitate lining up maintenance vendors for needed property repairs. Drafting work orders Following up with vendors on the status of outstanding work orders In finance department: Post deposits and rents Send out late notices Prep utility and vendor bills Qualifications Skills: Excellent communication skills Team player Sharp memory Ability to multi-task, problem solve, follow through and meet deadlines in a timely and organized manner Ability to learn new skills and processes Proficient in Microsoft Office Proficient typing skills Proficient math skills Experience: Real estate experience Ideally worked with Appfolio, LeadSimple, or other property management software Benefits: Paid time off Paid holidays Half-days on Fridays from mid-September to mid-March 401(k) 3% Match Insurance benefits are not being offered at this time Salary: $39,000 - $41,000 per year Office Hours: 8:00am am 4:00pm Monday through Friday Job Type: Full-time Application Question(s): How soon are you looking to start with Apple Realty? What is your primary motivation for changing from your current job? Why does a career in property management interest you? Ability to Commute: Durham, NC 27705 (Required) Ability to Relocate: Durham, NC 27705: Relocate before starting work (Required) Work Location: In person

Property About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self. What You'll Do: * Greet and welcome guests upon arrival, creating a positive first impression. * Handle check-ins and check-outs efficiently, ensuring guest satisfaction. * Manage reservations, answer guest inquiries, and address complaints promptly. * Maintain a clean and organized front desk area. * Provide accurate information about the hotel, rooms, rates, and amenities. * Process payments and manage cash transactions accurately. * Coordinate with housekeeping and maintenance to ensure smooth operations. * Promote teamwork and contribute to a friendly, safe work environment. * Perform other duties as assigned. What We Offer: * Competitive salary and benefits package. * Opportunities for career growth and advancement. * A supportive and dynamic team environment. * Ongoing training and development programs. Qualifications What You'll Bring: * A friendly and professional demeanor with excellent communication skills. * Strong organizational skills and attention to detail. * A passion for customer service with a positive, can-do attitude. * Ability to multitask and remain calm under pressure. * Previous experience in hospitality or customer service is a plus but optional. * Flexibility to work various shifts, including evenings, weekends, and holidays. * Proficiency in hotel management software and Microsoft Office is a plus. * Prior Marriott brand experience highly preferred. * Previous experience with Galaxy LightSpeed PMS is a plus. Compensation Range The compensation for this position is $16.00/Hr. - $17.00/Hr. based on qualifications and experience.

Central Dermatology Center is looking for an enthusiastic, outgoing and professional individual to join our reception team. We are currently hiring for our Cary location. The ideal candidate will be able to provide superior customer service in a fast-paced environment while maintaining a pleasant, calm and caring demeanor. Minimum of two-years work experience in Medical or Equivalent professional office environment required. (Retail experience does NOT qualify as professional office experience). *Multiple Openings! Essential Functions Greet all patients and visitors with a caring yet professional demeanor. Schedules and coordinates patient appointments as needed. Answers incoming calls, taking messages, routing calls, and taking thorough and detailed messages as needed. Obtain and enter patient demographics; update information as required to maintain accuracy for billing. Obtain and verify insurance information. Collect copays, coinsurance and deductibles when applicable. Follow opening and closing procedures according to office procedures. Maintain strictest confidentiality; adhering to all HIPAA guidelines/regulations. Skills/Experience Minimum of two-years work experience in Medical or Equivalent professional office environment required. (Retail experience does NOT qualify as professional office experience). Prior experience in a Medical, Dental or other healthcare practice is highly preferred. Must be organized, detail-oriented and able to work well in a fast-paced environment. Must be able to successfully handle multiple tasks/responsibilities simultaneously. Word processing and computer experience is required. Experience with Medical Practice Management and EHR systems is strongly preferred. Medical terminology helpful. Education High school graduate required, Two (2) years college or higher preferred. Location/Transportation Our main office is located in Chapel Hill, NC. We also have additional satellite locations in Cary, Raleigh, Sanford, and Pittsboro, NC. All candidates will be trained in Chapel Hill for a minimum of 2-3 weeks before being assigned to other offices. All candidates must have reliable transportation and be able to work in any of our locations, as needed or assigned. Job Type: Full-time, Monday-Friday. This is full-time position, and our practice offers a wide range of benefits including; health, dental, life, disability and 401K/Profit Sharing retirement plan. Salary: $15.00 to $18.00 /hour, negotiable depending on education and experience To Apply Please apply by submitting your resume and cover letter through the company website. Please be sure to include your contact information and the position for which you are applying. Candidates that do not submit a professional resume will not be considered. Qualified applicants will be contacted. Phone calls to CDC regarding the position will NOT be accepted.

Full-time Description Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort, and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Requirements · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity standing . · CPR and first aid training preferred. We are Equal Opportunity Employer.

Renaissance Raleigh North Hills Hotel is looking for Front Desk Agents!! Shift: Must have a flexible work schedule to include working nights, weekends, and holidays. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility - this role is perfect for you! Role Responsibilities: As a Front Desk Clerk, you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner Post guest charges, collect payments, and follow all cash handling procedures. Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities. Why Renaissance Raleigh? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on the property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Experience Preferred 1 - 2 years: Experienced with face to face Customer Service is a must Behaviors Preferred Innovative: Consistently introduces new ideas and demonstrates original thinking Functional Expert: Considered a thought leader on a subject Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Goal Completion: Inspired to perform well by the completion of tasks Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Job Details Cary, NC Full Time EveningDescription The critical function of any hotel is to provide a reliable, comfortable, accurate, trouble-free experience in sleeping accommodations. The GSA must understand how the standards of our hotel, Courtyard by Marriott and Marriott Worldwide, dictate the level of pre-planning, warm welcome and personal attention that must be delivered to each of our guests. The GSA must know how to fully utilize the MARRIOTT system, MARRIOTT database, Guest Dossier, Group Resumé, Logbook information and pre-shift hand-off to ensure that high levels of guest satisfaction (GSS) and product quality standards (QA) are met. The GSA will need to respond to any guest issues or requests all the way to the final resolution of the issue, using all avenues of communication. The GSA will build guest loyalty for the hotel and Marriott brand by demonstrating professional behavior, competent service skills, sincere hospitality, and adhering to the Courtyard by Marriott Mission Statement. The GSA will assist department managers in all areas of the hotel, in accordance with brand standards, to achieve a friendly, welcoming atmosphere of superior guest service; demonstrate exemplary performance, punctuality, and teamwork. ESSENTIAL JOB FUNCTIONS: 1. Complete and stay current on all Marriott mandated training and certifications 2. Accurately make reservations for guests staying with hotel. 3. Always protect the security and privacy of guests and clients (key control, checking ID when appropriate, phone transfer procedures) Follow proper credit card procedures. 4. Check guests into the hotel following the proper steps of check-in, ensuring that accurate guest information is recorded; verify a valid form of payment at check-in. 5. Check guests out of the hotel, following proper steps and providing a fond farewell. 6. Communicate with bell/driver staff to ensure the timely pick up and drop off of guests. 7. Accurately record information for wakeup calls to guest rooms on log sheet; accurately input information into PBX phone console for wakeup calls. 8. Assist guests with billing inquiries. 9. Assist and direct guests to meeting rooms. Stay informed and up to date on current meetings in house as well as upcoming meetings and functions. 10. Is knowledgeable of the surrounding area attractions and shopping/restaurant options. 11. Assist guests with questions regarding the location of the different hotel amenities and hours of operation such as swimming pool, fitness center, business center and the like. 12. In accordance with operational standards, assist management with the day-to-day arrivals - HHonors assignments and amenities in a manner that exceeds guest expectations and hotel & brand standards. 13. Exceed guest expectations by personal example for other Guest Services staff, as measured by direct guest feedback, SALT, TripAdvisor and other on-line review sites 14. Contribute to a team culture that fosters continuous improvement, mutual cooperation, loyalty & stability, superior service to guests and team alike. 15. Ensure that brand standards of operations, safety, and services are always maintained. Understand and execute strategies to achieve hotel goals and benchmarks for occupancy, rate, revenue, and cost objectives. 2 16. Ensure that all processes at the Front Desk are executed correctly so that revenues are protected, checks & balances in place. Regularly follows financial control procedures for cash, vouchers, inventories, and receivables. 17. Assist with group information entry as requested by Sales Team; post billing for banquet events as needed. 18. Coordinate effectively with Housekeeping to fulfill all guest requests in a timely manner, follow up to ensure completion, offer alternatives where we are unable to meet exact requests. 19. Coordinate with Engineering Teams for responsiveness to guest needs and to maintain all aspects of the hotel in a “like new” condition. ADDITIONAL RESPONSIBILITIES Our hotel's primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail - all team members are evaluated against this standard. Be aware of, act on and/or report any issue that affects the safety of guest or team member. A hotel operates 365 days a year, 24 hours a day. During your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas. Knows why competitors are successful in our market and directly markets/sells against him or her. Understand the parameters within which to make rate decisions based on occupancy levels, and when to consult with senior team members. Qualifications EDUCATION AND EXPERIENCE 1. High School diploma or general education degree (GED) is desired, but not essential. 2. Previous related experience - hospitality, front desk service - strongly preferred. 3. Comfort in a computerized environment is essential. KNOWLEDGE, SKILLS, ABILITIES 1. Work well and communicate effectively with other team members and departments 2. Ability to read and write in English, perform mathematical computations such as adding, multiplying, calculating room rates, taxes, percentages. 3. Effectively communicate with hotel guests and clients, utilizing courtesy, tact and diplomacy. 4. Excellent verbal and telephone skills 5. Ability to remain calm and organized in times of multiple demands 6. Follow directions accurately and efficiently. PHYSICAL/MENTAL DEMANDS 1. While performing the duties of this job, the employee may be required to stand, walk, carry, talk, listen and coordinate with other team members. The employee may be required to be on his / her feet for a large portion of the day / shift. Duties require that the employee work with a computer, monitor and telephone; use hands to manipulate tools or controls; be able to lift and / or move objects including packages and shipments; must be able to lift approximately 20 pounds overhead. 2. Must be able to sustain focus and attentiveness for extended periods of time. 3. Must be able to plan several steps ahead, always being ready to move on to the next task within each shift; keep written notes so that we do not lose any request or essential information. Physical and Mental Demands and the Environmental Factors Occasional (1 - 33% of the time) Frequent (34 - 66% of the time) Constant (67 - 100% of the time) _F__ Requires bending or twisting _O__ Requires walking and running _O__ Requires kneeling, crouching, stooping or crawling _F__ Requires repetitive movement 3 _C__ Requires standing _C__ Requires using hands to handle, control, or feel objects, tools or controls _O__ Requires working outside in all types of weather conditions _O__ Subject to cuts, burns, and bruises WORKING CONDITIONS 1. Front Desk, Guest facing, public area environment 2. A flexible schedule can vary from week to week; must be available to work on weekends and holidays.

SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards. PREREQUISITES/QUALIFICATIONS: · Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred. · Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public. · High School Diploma or GED equivalent. · Skilled at hotel computer operations for reservations, reports, and guest services. · Able to work a variety of shifts and weekends. · Demonstrated ability to lead by example. DUTIES AND RESPONSIBILITIES: · The expectation of this position requires a 32-40-hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt · Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner. · Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest. · Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen. · Explain at check-in all necessary information for guests to access Internet and in room entertainment. · Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area. · Know and be able to provide information about local attractions and restaurants and give directions when asked. · Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates. · Attend training sessions as required by your supervisor. · When available, proactively assist teams during breakfast and social events to provide high quality guest service. · Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out. · Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment · Promote the loyalty of the brand and Summit Hospitality Group · Duties are subject to change and additional responsibilities/tasks may be assigned WORK ENVIRONMENT: · Flexible work schedule including nights and weekends · Ability to arrive on time as scheduled · Ability to stand, sit, reach, bend, stretch for extended periods of time · Operate computer and brand equipment for Check-In and Check-Out · Ability to lift 30 lbs. · Fast pace and often under pressure to perform · Team environment requiring patience and high level of communication

Grow with us! In one to two years, you could be earning $50k a year with Planet Fitness! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals.

at EMrecruits/ PSR Heritage Urgent & Primary Care has an exciting new opportunity for the right person! We are seeking a new Medical Front Desk/Receptionist to join our team in Raleigh, North Carolina. Successful candidates will display excellent teamwork, accountability and will excel in a high performing organization. We work hard to anticipate the needs, provide the appropriate screening and referrals if necessary to optimize our patients health. We focus exclusively on providing the highest quality, cost effective and time efficient care possible. This position involves front office activities including answering telephone calls, collecting copayments, patient scheduling, checking patients in and out as well as filing and other clerical duties. RESPONSIBILITIES: Responsible for patient check-in, greeting each patient in a pleasant and professional manner. Tracks patients in the reception area and communicates with them as needed. Evaluates chart data to verify all information has been received and completed, and signatures obtained. Scans patient insurance cards. Ensures that proper authorization or referral is collected from each patient. Assists patients in obtaining authorization or referrals that have not been received by the practice. Enters all new patient demographic information into the computer. Puts charts in bin for specific physician or technician. Marks arrival time of patients in office and makes sure that patients are seen on time. Contact Us Today! Apply online and we'll be in touch to discuss next steps!

The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area. Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations. As a Front Bar Receptionist, you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, and recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company timekeeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Salon Experience Preferred Job Type: Full-Time, Part Time Availability: Nights and Weekends Required Education: High School or equivalent

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS 6AM-2PM. Part-Time Benefits Insurance (Medical, Dental and Vision) Supplemental Insurance Enhanced Paid Time Off (PTO) Plan Paid Training Fantastic Company Culture Job Responsibilities Receiving accommodation reservations from visitors Taking the details of all arriving guests including payment information Allocating rooms to all guests Providing information to guests about the procedures, policies, and facilities of the hotel Providing the guest with the necessary tourism information Handling all customer concerns and queries Issuing receipts to the guests Ensuring the safety and security of all guests Maintain all guest reservations in accordance with credit card security requirements Balance and properly account for cash drawer at the desk for each shift Maintain all training requirements as set forth by General Manager Assisting guests with safety deposit box forms and keys as outlined by GM Wear a provided uniform and name tag at all times on the property Perform routine cleaning throughout the work area Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel Respond to guest's requests for immediate repairs Report lost-and-found items in accordance with hotel procedures All other assigned duties Qualifications/Requirements High school diploma or equivalent Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must display very good organization and time management skills Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks Must be able to regularly lift and carry up to 20 pounds without assistance To always maintain a high standard of personal hygiene and appearance We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Position: Member Services Representative - Front DeskReports to: General Manager (GM)/ Assistant Manager (AM) / Shift LeadDepartment: OperationsPurpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and maintain club cleanliness and atmosphere. Ensure that all proper training has been completed in order to operate safely and efficiently. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks. Process and Review Daily Club Activity Paperwork and file in appropriate folders. Audit and Balance Cash Drawers on a daily basis. Update and Review Daily Club Reports and complete any corresponding Data Entry Documents Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment Adhere to company's policies and guidelines and address any minor infractions. Provide a safe and secure environment for all members Communicate with members and a create a high level of customer service. Stocking all retail and promotional items for following shift. Perform daily club inspections, complete assigned cleaning sections. Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders. Staying up to date on all required certifications and training courses. Communicating with, promoting, touring, and assisting prospects and potential members Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies Ensuring Facility complies with all state and federal laws and insurance requirements Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to. Qualifications: Must be at least 18 years of age or older. HS diploma or equivalent required. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Benefits & Perks: Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Other Details: Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. • Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. • Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. • Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. • Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. • Adheres to all company policies and procedures. • Follows safety and security procedures and rules. • Knows department fire prevention and emergency procedures. • Utilizes protective equipment. • Reports unsafe conditions to supervisor/manager. • Reports accidents, injuries, near-misses, property damage or loss to supervisor. • Provides for a safe work environment by following all safety and security procedures and rules. • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook). • Assists other Front Desk Personnel when need. • Perform any related duties as requested by supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable • Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. • Prior hospitality experience preferred, but not required. • Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. • Ability to read, listens, and communicates effectively in English, both verbally and in writing. • Ability to access and accurately input information using a moderately complex computer system. • Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS • Ability to stand and move throughout front office and continuously performs essential job functions. • Stand 95% of shift • Lifting up to 25 pounds maximum. • Occasional twisting, bending, stooping, reaching, standing, walking. • Frequent talking, hearing, seeing and smiling. Benefits 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. Other details Pay Type Hourly Min Hiring Rate $15.00 Max Hiring Rate $16.00

Benefits: Gym Membership Flexible schedule Opportunity for advancement Bonus based on performance Employee discounts Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. Perks of the job: • Competitive pay • Fast paced work environment • Free gym membership So, who are we looking for? • Someone with a certain level of social intelligence. • You will be working with many different personality types with members and on staff. • You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. • You work hard and go straight for the goal. • You are excited about meeting new people. • You have a positive attitude and look forward to helping others Compensation: $10.00 per hour

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Essential Functions Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. Register guests into the computer system, verifying reservation details and processing payments. Handle cash and balance the cash drawer, maintaining accurate financial records. Provide guests with information about hotel facilities and local attractions. Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Maintain extensive knowledge of the hotel's services, facilities, and the local area. Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Work cohesively with the team, supporting management and collaborating professionally with co-workers. Skills and Abilities Understand the mission, vision, and goals of the hotel  Must be able to prioritize and work efficiently with limited supervision  Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs  Must possess basic computer skills  Strong attention to detail and the ability to handle multiple tasks simultaneously  General knowledge of the city where hotel is located and its attractions  Extensive knowledge of the hotel, its services and facilities  Ability to handle cash and balance cash drawer required  Strong team player, able to partner with management and other employees in a professional manner  Job Qualifications/Requirements Education: High School diploma or GED equivalence  Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.    Peregrine Hospitality Group is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Part-time We are searching for an enthusiastic, service-focused hotel front desk agent/ housekeeping hybrid to join our team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. This position will be in the office as well as housekeeping/ houseman duties depending on where you are needed. If you love interacting with people in a positive work environment, apply now! Assist with cleaning of common areas including taking out trash, ensuring parking lot is trash free, cleaning windows, cleaning office and laundry room, blowing leaves and debris and sweeping walkways Fold clean laundry once a week Clean rooms as needed Ability and willingness to clean common areas and guest apartments Ability to receive and follow instructions on assignments each day

Member Services Representative - Front Desk Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and maintain club cleanliness and atmosphere. Ensure that all proper training has been completed in order to operate safely and efficiently. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks. Process and Review Daily Club Activity Paperwork and file in appropriate folders. Audit and Balance Cash Drawers on a daily basis. Update and Review Daily Club Reports and complete any corresponding Data Entry Documents Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment Adhere to company's policies and guidelines and address any minor infractions. Provide a safe and secure environment for all members Communicate with members and a create a high level of customer service. Stocking all retail and promotional items for following shift. Perform daily club inspections, complete assigned cleaning sections. Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders. Staying up to date on all required certifications and training courses. Communicating with, promoting, touring, and assisting prospects and potential members Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies Ensuring Facility complies with all state and federal laws and insurance requirements Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to. Qualifications: HS diploma or equivalent required. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.