Front Desk Associate Jobs in Pine, PA

Responsive recruiter At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. They are the ones who show our families why they should choose Goldfish Swim School week after week by making learning (and work) FUN! This job is perfect if you have experience in sales and customer service with a natural talent for making other peoples' days brighter and if you're someone who loves kids and is looking to have fun while being part of something bigger. What you'll do here is going to mean something to so many families and make a difference in your community and in each child's life. What will you be doing? Your skills, knowledge and fin-tastic personality are essential to your community and the families that we serve. You will be responsible for managing front desk tasks, speaking to children and families and maintaining a school that's set up for success at every lesson. You'll use phone, email, text, salesforce and in-person communication to introduce families to our program and guide new families through their first days at Goldfish and be there to support children as they progress from mini and junior swimmers to gliders to pros! Initiating conversations with both new and returning families about our lessons, our schedule and our well-established and proven curriculum of water safety, swim and swimplay skills. Conversations may include: Sharing knowledge and answering questions about our curriculum and student level placement Reviewing schedule openings and scheduling members into classes through our administrative system Walking new families through the first-day process, offering a tour of our facility and introducing each child to their instructor on their first day Using your expertise to address parent concerns and help them to resolve any issues they may have or act as a concierge to direct unanswerable questions to managers or pool deck supervisors Building rapport with parents and family members through excellent customer service as their schedule and students needs progress through our program. We go above and beyond with the little details every day to give our families and our community the best impression possible Using sales experience to reach new membership and retention goals by communicating over the phone and in person and by following up on leads or previous conversations. You will be responsible for keeping records of all conversations in the computer system or CRM in a way your team can understand Using observation, conversation and relationship development skills to identify parent concerns and offer solutions so that families can stay enrolled in swim lessons Using CRM software, such as Salesforce, to contact online inquiries and sharing the above-mentioned information Making sure you and your team are set up for success by preparing class schedules and reviewing that day's lessons for new, canceled or makeup students Caring for the school by performing administrative duties, managing inventory and materials and by maintaining a sparkly clean facility when needed, making sure we offer the same quality standards for every family that dives through our doors What can we offer you? Competitive pay from $ 17-19 per hour with membership, sales and retention bonuses 5-8 hour shifts that are the same days and times each week so you always know when you're working Thorough, paid training, both online and in person, so you feel well-equipped to succeed in your position A fun and tropical environment that's open all year round and is always 90 degrees and sunny Recognition and rewards for your hard work - Gift cards, swag or pizza after a long day of lessons, staff outings, community involvement events like planting trees and feeding our first responders and company-sponsored events like baseball games, bowling, and water park tickets. Free E&A ILTP (lifeguard, CPR & AED) certification Support from your leaders and your team both at work and in life - we believe in providing open, honest communication in a positive environment What will be expected of you? Ability to swim; everyone on our team is lifeguard, CPR & AED certified. You'll go through our in-house lifeguard certification program as part of your training and you must pass a basic swim test (50 yards) to complete the course. Physical requirements of the day-to-day position include standing, reaching, bending, typing and working from an upright (standing) desk. Ability to work the same scheduled days every week (Ex. Every Monday from 8:30-1:30) including one weekday evening and one weekend day per workweek. Front desk team members are scheduled for 5-8 hour shifts based around lesson times Sales, retention or membership experience with a strong presence both answering phones and in person. Experience working with Salesforce or similar CRM as well as computer skills and experience with Google Suite (GMail, Google Docs, Sheets, etc.) Dedication to ensuring both customer success and the success of your school. Our willingness to help each student as an individual and your ability to bring your own personality to each conversation are key to the success of both you and the school.You must have communication skills to work not only with children, but with parents and team members as well The ability to do quality work and represent Goldfish Swim School's mission to change lives and make a difference every day by going above and beyond with every detail, meeting and exceeding expectations to create a golden experience Doing the right things, making the right decisions and treating people with integrity, compassion and trust At Goldfish Swim School - Wexford, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We're dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply! We are a culture-driven company. We practice our core values as much as we practice our swim skills and seek out others who believe in doing the right things, making the right decisions and teaching with integrity, compassion and trust. We are continuously awarded as top employers from our community and from those who matter most - our team! Visit ************************************************* to see what real employes are saying about Goldfish Swim School Some of our most successful team members have worked in places like: Gym, Fitness and Recreation Center Spa, Hotel and Concierge roles Customer Success Manager, Customer Relations, sales and services team member or inside sales representative Customer Service Representative or Call Center Representative Inside Sales Representative, Sales Representative Easily apply for this job using your resume or by signing in to your Indeed, ZipRecruiter or other job platform profile! You may be redirected to our careers page to apply, but we won't ask you to fill in your entire work history - just attach your resume. Rate this job ad: *********************************** Compensation: $17.00 - $19.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

As a Guest Service Associate at European Wax Center in our busy McMurray location, you'll be the first friendly person our Guests see as they check in for their body wax reservation, and the last person they see on their way out. You'll play a critical role in the Guest's overall experience and have fun while doing it! Every day, you will answer many incoming calls and make outgoing calls.You'll make detailed notes on each reservation in order to best communicate with our Guests on wax pass savings or other promotions they can take advantage of. You'll ensure all required paperwork is filled out prior to the guest's reservation and you'll check out and rebook them once the Wax Specialist completes the waxing service. As a Guest Service Associate, you can expect to earn $12/hr plus commission on Wax Pass sales. All of our GSAs make anywhere from $10-$20 more per hour based on their sales. Don't have sales experience? To thrive in this role, you don't need experience. We will teach you everything you need to know. But you must be outgoing and enjoy talking to people! You also must have flexible availability. Weekends are a prime time for seeing many Guests and we need to ensure we can accommodate them. Your Center Manager is your main source of support. They will meet with you on a regular basis to ensure you are set up for success and maximizing your earning potential. Please bring any questions about employer benefits to our first phone/video screen. GSA to Center Manager: Your growth is our priority, and together, we can achieve great things! Elevating your position within a company involves a combination of strategic actions, personal development, and relationship building. In order to level up with the company, we expect that you are available a minimum of 3 days per week, 1 weekend shift mandatory. We value consistency and drive, if you want to continue to learn and develop with us, please let us know. Continuous learning through training, partnering with key associates, or online courses relevant to your role will help develop the skills needed to grow. This not only enhances your skill set but also shows your dedication to personal development. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. THIS POSITION REQUIRES WEEKEND AND HOLIDAY AVAILABILITY. These are 8-hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Complete daily checklist to ensure all duties are done during all shifts. Any task assigned by manager on duty. Qualifications: Highly organized. Ability to stand for 8-hour shifts. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company Compensation: $14.00 per hour We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Town Place Fitness, has established a culture were a career in fitness, health and wellness is available to you. We believe our team and their individual talents and abilities help create a friendly place to support our members, guests and colleagues. Our team is prepared to lead & encourage, while making everyone feeling welcome, respected, and important. Town Place Fitness is more than a just a gym. It's the place where your career can be achieved. We are actively recruiting positive and friendly people to join our team of dedicated, enthusiastic associates. Job Description We're looking for passionate customer focused part-time Member Service staff to be part of our team. If you love people, have a zeal for customer service and multi-tasking and want to work in a place where you can make a real difference and be part of and contribute to an awesome team, we want to hear from you! You'll be stationed at our front desk and play an integral role in creating a great customer experience. You'll lift up our members and guests by providing a smiling friendly face when they walk in the door, a helpful hand when they need assistance and a warm voice to those who call on the phone. In addition, you'll be a source of information about our services and handle a myriad of administrative responsibilities that are essential in the running of an efficient business. We're looking to fill the shifts listed below. When applying, please make sure to tell us your availability. MON-FRI: 4:30am-9:00am, 9am-1:30pm, 1:30pm-6:00pm, 6:00pm-11:00pm SAT & SUN: 6:30am-12:00pm, 12:00pm-4:00pm, 4:00pm-8:00pm Why work for Town Place Fitness? We're not a chain and not just any fitness brand! We're locally owned and operated which enables us to be flexible and innovative. We're renovating the entire club from top to bottom and are expected to finish in December. The club will be brand new and have a cool vibe, the latest state-of-the-art equipment and beautiful studios featuring the best in mind/body, indoor cycling, group fitness and HIIT classes. We're driven by a constant commitment to creating the ultimate member experience. Our team is comprised of energetic individuals who thrive on reaching for the sky while having fun along the way. Qualifications We're seeking candidates who are eager to be part of an exciting business that positively impacts people's lives and are looking for: Passion - You're passionate about life, fitness, health and making a difference in the lives of others. Customer Service - You're committed to providing a top-notch customer experience and handling customer issues with patience, tact and professionalism. Self-Starter - You rarely have to be asked to do something, have a strong work ethic, and are always thinking about the next thing to conquer and how to continuously make improvements. Team Player - You're positive, flexible and respectful, love to support your co-workers and thrive on working with others to achieve goals. Traits - You embrace multi-tasking and are organized and resourceful. Skills - You have excellent communications know-how and are computer-savvy with proficiency in using various software systems including Word and Excel. Schedule - You're willing to work evenings, weekends and holidays. Education - You have a high school degree. Additional Information Compensation & Benefits: Competitive compensation; Free fitness club membership; Paid time off including sick and personal time; A fun work environment. Town Place Fitness is an Equal Opportunity Employer committed to a diverse workforce.

Are you ready to embark on an exciting journey as a Part Time Welcome Desk Superstar? Joining our vibrant team at YMCA of Reading & Berks County will provide you with a thrilling opportunity to make a difference in people's lives every single day. As the face of our organization, you will have the power to create a warm and welcoming environment for our members and guests. Imagine the thrill of greeting our diverse community with a contagious smile, offering assistance with program registrations, and ensuring a seamless check-in process. You will have the chance to engage with people from all walks of life, building connections and making them feel valued and appreciated. Not only will you have the opportunity to contribute to the success of our organization, but you will also be working in a fun and energetic environment that encourages personal growth and development. We value your dedication to our core values of problem-solving, empathy, and customer-centricity, and we offer a competitive hourly rate of $12 - $14. You will be given great benefits such as a gym membership at all of our five YMCA locations in Berks County. Apply now and be part of an adventurous team that is passionate about making a positive impact on our community. Your day as a Welcome Desk Get ready to deliver exceptional service as a part of our team at YMCA of Reading & Berks County! As a member of our customer-focused Welcome Desk team, you will have the thrilling opportunity to provide top-notch assistance to all members, guests, and program participants. Whether it's offering a friendly smile and greeting, responding promptly to inquiries, or promoting our memberships and programs, your dedication to excellence will shine through. You will play a vital role in maintaining the cleanliness and organization of our vibrant lobby area, ensuring that it remains a welcoming space for everyone who walks through our doors. Join us in creating a positive and enjoyable experience for all, while having the flexibility to explore your adventurous spirit and be part of a forward-thinking organization. Don't miss out on this exciting opportunity to make a difference and be part of an energetic team! Are you the Welcome Desk we're looking for? To excel in this thrilling role at YMCA of Reading & Berks County, certain skills and qualifications will help you make a significant impact. Previous customer service experience is preferred, allowing you to bring your expertise in providing exceptional service to our members, guests, and program participants. Additionally, possessing the ability to obtain criminal child abuse and FBI clearances is essential to ensure the safety and security of our community. As a problem solver and empathetic individual, you will have the opportunity to showcase your customer-centric mindset while responding to member and guest needs. Your strong communication skills, both verbal and written, will allow you to effectively promote our memberships and programs, ensuring that everyone feels informed and engaged. At YMCA, we value integrity and honesty, and your commitment to these values will contribute to a team culture that is respectful, responsible, and supportive. If you are ready to embark on a fulfilling journey where you can utilize your exceptional customer service skills and become an integral part of our mission, apply now! Knowledge and skills required for the position are: Previous customer service experience preferred Ability to obtain a criminal, child abuse, and FBI clearances Our team needs you! If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck! Learn More

Front Desk Associate / X-ray Technologist needed for a fast-paced outpatient imaging center in Wexford, PA. Job Duties include but are not limited to: · Perform x-rays as needed. · Answer multi-line phone · Greet / register patients · Scheduling exams · Verify insurance / collect payments · Other duties as needed Requirements: · Two (2) years experience · R.T. (R), (ARRT) certification · Current BLS/CPR certification No holidays or night call required. Convenient location with free parking. Interested applicants should respond to this ad. View all jobs at this company

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Come and join an amazing team! Front Desk Agent needed the following Days and Hours Wednesday and Thursday: 2:00pm until 6:00pm Friday: 2:00pm until 9:00pm Saturday: 9:00am until 5:00pm What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.Your day-to-day · Be the warm welcome that kicks off a memorable guest experience · Acknowledge Rewards Club members and returning guests, in person or on the phone · Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay · Handle cash and credit transactions · Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes · Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns What we need from you · Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to · Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories · Fluency in the local language - extra language skills would be great, but not essential · Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers · Flexibility - night, weekend and holiday shifts are all part of the job · You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential · Experience - ideally, you'll have spent at least one year in a front desk or guest service position · Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all hotels. Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. · True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests · True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay · True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs · True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner · Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary · Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed · Take pride in your appearance and place as a brand ambassador · Always know what events and activities are on the day's schedule · Jump into other ad-hoc duties when your colleagues need your help View all jobs at this company

Property About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self. What You'll Do: * Greet and welcome guests upon arrival, creating a positive first impression. * Handle check-ins and check-outs efficiently, ensuring guest satisfaction. * Manage reservations, answer guest inquiries, and address complaints promptly. * Maintain a clean and organized front desk area. * Provide accurate information about the hotel, rooms, rates, and amenities. * Process payments and manage cash transactions accurately. * Coordinate with housekeeping and maintenance to ensure smooth operations. * Promote teamwork and contribute to a friendly, safe work environment. * Perform other duties as assigned. What We Offer: * Competitive salary. * Opportunities for career growth and advancement. * A supportive and dynamic team environment. * Ongoing training and development programs. Qualifications What You'll Bring: * A friendly and professional demeanor with excellent communication skills. * Strong organizational skills and attention to detail. * A passion for customer service with a positive, can-do attitude. * Ability to multitask and remain calm under pressure. * Previous experience in hospitality or customer service is a plus but optional. * Flexibility to work various shifts, including evenings, weekends, and holidays. * Proficiency in hotel management software and Microsoft Office is a plus.

History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades. Job Description Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. A multi-million-dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations and award-winning cuisine that have defined Omni William Penn for decades. The Grande Dame is now hiring for a Front Desk Agent! Come and join the #1 Hotel in the City of Pittsburgh and her Team! Responsibilities This person would be responsible for delivering A+ service and exceeding the expectation of our guests with every contact. Responsibilities include checking guests in and out of the hotel; offering information regarding hotel services and amenities; giving directions; providing dining and entertainment options both in person and over the phone and problem solving with for guest needs. Exceed our guests expectations with every contact! Qualifications Previous hotel experience preferred, customer service experience required. We hire for a can-do and positive attitude and will train for skill! Applicant must be flexible and able to work am, pms, weekends and holidays. This position may need to work overnights. Typing skills and computer experience preferred. This position requires standing and walking throughout shift. 3 month probationary rate: $16.74, $17.67 after 3 months, $18.60 after 6 months. The Benefits of Being Omni Full benefit package available after 60 days Competitive wages Discounted Associate Room Rates Free Employee Meals A great family of co-workers Work for the most prestigious Hotel in Pittsburgh! Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Aquila's Front Desk Attendant (part-time) greets and registers fitness center members upon entry and performs a variety of administrative duties. Hourly pay for the position is $10 per hour and there are several work shifts available, including weekends. You will enjoy all of the following benefits at Aquila: Paid sick time Continuing education reimbursements Service bonuses Commuter pre-tax benefits Fitness retailers discount programs 401k plan with company match Responsibilities include: Greet and check-in members at entrance of facility Provides outstanding customer service Anticipates and responds to member needs Perform various other duties as assigned Qualifications: High School Diploma Knowledge of Windows, Internet browsers, and ability to learn new software Skills required: Excellent verbal communication skills Customer service oriented Organized Positive attitude Punctual Dependable Maintain a desire for continual improvement All candidates must be able to complete a background check.

Part Time Front Desk Agent(Job Number: 250000HT) Description About us We are customer-centric, creative, fun! Kimpton Hotel Monaco Pittsburgh is where adventure meets the comforts of our boutique hotels in downtown Pittsburgh. Our work environment includes: Growth opportunities On-the-job training Company perks The Kimpton Hotel Monaco Pittsburgh has an immediate opening for a Part Time Front Desk Agent! Are you a passionate people person who loves to create those special moments that keep people coming back? Are you passionate about the City of Bridges and want to share your love with the people around you? This just might be the place for you! What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Attend department meeting once a month. Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring High school diploma or general education degree (GED) required. Previous experience in a Front Desk or customer-facing role is preferred. Knowledgeable of immediate area, services, attractions, and events. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Familiar with hotel systems and operations, and the ability to enter in information accurately. Be Yourself. Lead Yourself. Make it Count.We are People Pleasing People.Marcus Hotels & Resorts is an Equal Opportunity Employer. #KMPH

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

GENERAL DESCRIPTION: Under direction of the Assistant Parks and Recreation Director, performs duties that support the safe and efficient operation of the Community Center and Tennis Center. These duties include supervising use of the facility and enforcing all facility rules, regulations and policies. The Recreation Leader verifies memberships and assists visitors, members and participants with questions or concerns. Responsible to monitor and maintain equipment, games, and facility as needed as well as assisting contracted instructors with paperwork and setups. SKILLS, DUTIES, AND RESPONSIBILITIES: REQUIRED SKILLS AND ABILITIES: Computer and Technology Skills: Working knowledge of Microsoft Office software including Word, Excel, and Outlook, as well as, recreational software application. Language Skills: Ability to understand and carry out both written and oral instructions. Ability to effectively provide information and respond to questions from clients, customers, groups of managers, and the general public. Ability to read and understand reports and procedure manuals. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals with and without a calculator. Ability to calculate figures and amounts such as proportion, percentage, volume, and area. Reasoning Abilities: Ability to solve practical problems and deal with a variety of situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and to explain them to others in a clear understandable manner. Physical Abilities: Constantly Incurred (More than 75% of time on job) Ability to sit for extended periods, Ability to communicate orally, Ability to hear conversation. Ability to perform repetitive finger movement, Ability to visually observe physical conditions of the facilities and grounds including potentially hazardous conditions. Frequently Incurred (Between 25% - 75% of time on job) Ability to stand for extend periods, Ability to walk. Occasionally Incurred (Less than 25% of time on job) Ability to lift and carry medium weight (Max 40 lbs.), Ability to reach high or low level including bending and stooping. Other Skills and Abilities: An understanding of basic business operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Verifies membership status of all individuals entering the Community Recreation Center. Processes membership applications and program registrations and payments. Performs or coordinates all necessary functions to ensure the community center is operating efficiently and to the maximum service of the community. Routinely walks through the facility to insure monitor activity, the safety of users, and to check the status of the facility. Provides good customer service to facility users, greets them and addresses needs, concerns, and questions related to the use of the Community Recreation Center. Performs other essential duties as assigned or required. NON- ESSENTIAL DUTIES AND RESPONSIBILITIES: Assists with inventory, supplies and equipments as necessary Performs non-essential duties as assigned or required. REQUIRED QUALIFICATIONS: Education: None Experience and Training: Must be 18 years or older with some volunteer or paid experience involving interaction with the public or recreation related programs. Licenses/Certification: Must hold valid Act 33 (Child Abuse) / Act 34 (Criminal History) clearances. Possesses CPR/AED credential or the ability to obtain them within 90 days. SUPERVISION FROM THE FOLLOWING: This position t ypically receives supervision from the Assistant Parks and Recreation Director. SUPERVISION TO THE FOLLOWING: This position t ypically does not give supervision to others. WORK Environment: This position routinely works in a normal indoor environment with both office and gymnasium type settings and is also required to visit outdoor sites including visits park sites, attend seminars and other meetings, while being exposed to outside weather conditions and navigating rough terrain.

Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Learn More

Full-time Description Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit. Requirements Requirements Skills to be successful in the role would include: Knowledge of OnQ operating system a plus! Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Relevant training and experience and additional education preferred. CPR and first aid training preferred but can be trained.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: ************ myworkday. com/mohegan/d/inst/1$9925/9925$7117. htmld Job Duties Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i. e. , special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! Learn More

Property Mission of the Role: The Front Desk Agent is responsible for assisting guests efficiently, courteously, and professionally in all front desk related functions. Maintaining Pyramid Global Hospilitality's high standards of service and hospitality. Essential Job Functions: * Handles guest check-ins and outs efficiently and in a friendly and professional manner * Utilizes a thorough working knowledge of the reservation system and procedures; takes reservations and knows cancellation procedures and policies * Resolve guest challenges and take appropriate action to ensure guest satisfaction * Process customer payments according to established procedures and policies including proper cash handling and credit card authorizations * Efficient communication with other departments of the hotel in order to support special requests, late checkouts, maintenance needs, and guest concerns * Assist with pre-registration and blocking of reservations. Prepares for group arrivals and departures * Provides the highest quality of service to guests at all times. * Perform all other duties as deemed necessary by management Qualifications What You'll Bring: * A friendly and professional demeanor with excellent communication skills. * Strong organizational skills and attention to detail. * A passion for customer service with a positive, can-do attitude. * Ability to multitask and remain calm under pressure. * Previous experience in hospitality or customer service is a plus but optional. * Flexibility to work various shifts, including evenings, weekends, and holidays. * Proficiency in hotel management software and Microsoft Office is a plus. * High school diploma preferred Compensation Range The compensation for this position is $15.00/Hr. - $15.00/Hr. based on qualifications and experience.