Unit Desk Clerk (Perioperative Care) - Day/Eve Shift
Front Desk Associate Job 15 miles from Philadelphia
Job Title: Unit Desk Clerk (Perioperative Care) - Day/Eve Shift Job Category: Nursing Support Services, Nursing and Nursing Support Schedule: Rotation Work Type: Full time Department: GMC Peri Op/PACU Team
Job ID: R-66687
Job SummaryGeisinger is proud to offer a Unit Desk Clerk a $15.75 minimum hiring rate with increased rates for experienced individuals and up to $3 shift differentials for evening, nights, and weekend shifts! Also offering up to $40,000 in financial support to become a nurse!
Job Duties
Benefits of working at Geisinger:
Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Shared governance structure that empowers our nursing support staff
On the job training and education
Professional opportunities for growth and advancement
Support and mentorship from a full range of dedicated nursing leaders
Community involvement through our Employee Resource Groups
Employee referral incentive program
Geisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus.
Join the Geisinger Family! Apply now! To learn more about Geisinger opportunities, please contact Jennifer Craven at **********************.
Job Description:
Responsible and accountable for performing a wide range of clerical duties in a patient care environment.
Participates in required patient safety education programs and other activities designed to improve departmental and organizational safety.
Assures appropriate bed assignment.
Ensures timely notification of teletracking upon discharge.
Performs clerical duties for admissions, transfers, discharges, and deaths according to standards.
Transcribes and processes orders according to unit standards.
Releases and confirms ordered tests to appropriate departments.
Coordinates transportation of patients to multiple tests.
Communicates patient related information promptly to the appropriate care team member.
Participates in obtaining and communicating electronic information as pertinent to the nursing unit.
Communicates with food services to ensure appropriate patient diets.
Collaborates with other health care teams in order to facilitate multi-disciplinary patient care.
Obtains and orders supplies.
Files forms and reports according to standards.
Maintains an organized patient care environment.
Operates, problem solves, and takes corrective measures for clerical equipment.
Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
Assists with transporting blood products to and from Blood Bank as needed.
Assists care team in the collection of necessary data or reports.
Precepts and mentors new staff in a professional, positive manner.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Schedule: Day and evening shifts. Can include as early as a 5:00 AM start time. Weekend and holiday rotations limited.
EducationHigh School Diploma or Equivalent (GED)- (Required)
Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Contract to Hire- Receptionist, up to 60k!
Front Desk Associate Job 16 miles from Philadelphia
Our client, a prestigious private organization, is actively seeking a Front Desk & Member Services Associate to join their team in Gladwyne on a contract-to-hire basis! This is an exciting opportunity for a polished and service-oriented professional to provide high-level hospitality and administrative support in a dynamic, fast-paced environment.
About You:
Ability to work a Tuesday-Saturday schedule from 4:00 PM - 10:00 PM
3+ years of experience in a high-end hospitality or customer service role
Exceptional communication skills and a professional, welcoming demeanor
Proficiency in reservation and point-of-sale systems; experience with SevenRooms, Jonas, or similar platforms preferred
Strong administrative skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
High level of attention to detail and ability to multitask in a fast-paced setting
Comfortable handling confidential information and maintaining a high level of discretion
The Job:
Serve as the first point of contact for members and guests, providing an exceptional front desk experience
Manage reservations for dining, events, golf, and athletic activities using internal systems
Provide administrative support across departments, including sending communications, managing reservations, and assisting with special projects
Facilitate mailings, proofread documents, and maintain organized digital records
Process take-out and delivery orders using the POS system and mobile app
Assist members with car service arrangements and other concierge-style requests
This is a contract-to-hire opportunity paying up to $36/hour while temporary and $60,000 annually if permanent. This candidate will work onsite at the Gladwyne location and will be working a schedule of Tuesday-Saturday, 4PM-6PM. If you are a detail-oriented professional with a hospitality mindset and a passion for providing exceptional service, apply today with your MS Word resume!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you!
Beacon Hill. Employing the Future (TM)
Certified Payroll / Clerical
Front Desk Associate Job 7 miles from Philadelphia
Full time in local Glenside office, 5 days a week
Assist accounting department with certified payrolls
Full medical benefits including medical, dental, visions, disability and matching 401(k) year-end bonus, 1/2 day on Friday from Memorial Day to Labor Day
Qualifications
B2GNOW
LCPTracker
Elations
Must be well organized and self-motivated
Front Desk
Front Desk Associate Job 17 miles from Philadelphia
This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires.
Schedule
Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm.
Job Type: Full Time
Qualifications
* High school diploma or GED
* 1 year front desk experience in a medical office or equivalent (desired)
* Knowledge of ICD-10, CPT, Microsoft Office Suite
* Nextgen knowledge preferred but not required
Full Job Description
Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks.
Benefits
* 401(k) & Profit Sharing
* Health Insurance
* Dental Insurance
* Vision Insurance
* Life Insurance
* Short & Long Term Disability
* Paid Time Off
* Bonuses
Physical & Cognitive Demands
* The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.
* Lift or move objects weighing over 20 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light.
* Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out.
* Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information.
* Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.
Front Desk Attendant
Front Desk Associate Job 20 miles from Philadelphia
←Back to all jobs at Valley Forge Casino Resort Front Desk Attendant
Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled
Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events.
Job Duties
Sell rooms utilizing excellent customer service skills and yield management.
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner.
Complete all registration forms and computer input.
Retrieve and distribute room keys.
Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.
Communicate with Executive Hosts regarding hotel stays.
Utilize computer to run necessary reports.
Balance all transactions at the end of shift (audit out).
Operate manual procedures in the event of computer failure.
Other duties assigned by management.
· Communicate with Executive Hosts regarding hotel stays.
· Utilize computer to run necessary reports.
· Balance all transactions at the end of shift (audit out).
· Operate manual procedures in the event of computer failure.
Other duties assigned by management.
Qualifications:
High school diploma or equivalent, and front desk experience preferred.
Ability to utilize basic office machines, computer and telephone.
Ability to communicate with guests and staff in English.
Knowledge of hotel key system.
Must be able to work flexible shifts and able to stand for long periods of time.
Detail oriented and able to multitask.
Ability to add, subtract and audit accounts.
Money handling experience and ability to operate electronic draft system.
Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations
· High school diploma or equivalent, and front desk experience preferred.
· Ability to utilize basic office machines, computer and telephone.
· Ability to communicate with guests and staff in English.
· Knowledge of hotel key system.
· Must be able to work flexible shifts and able to stand for long periods of time.
· Detail oriented and able to multitask.
· Ability to add, subtract and audit accounts.
· Money handling experience and ability to operate electronic draft system.
· Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems
Please visit our careers page to see more job opportunities.
Hospitality Front Desk Agent
Front Desk Associate Job In Philadelphia, PA
At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months.
Sosuite started in 2019 and manages apartment buildings and micro hotels throughout Philadelphia. WE ARE LOOKING FOR A TALENTED AND EXPERIENCED HOSPITALITY FRONT DESK AGENT TO JOIN US AT ONE OF OUR PREMIER NEW BUILDINGS IN CENTER CITY! You will be the face of the company at this mixed-use building, extending Sosuite's warmth and hospitality to long-term residents and short-term hotel guests alike. In addition to providing a refined level of hospitality to guests and residents at your building, you will also utilize Sosuite's industry-leading software stack to assist guests and operations remotely.This is an immediate opening.
Who we're looking for:
A full-time or part-time Hospitality Front Desk Agent.
Weekend availability is a must!
Someone able to work any shift between 8AM and midnight.
Experience in upscale hotel front desk roles or similar preferred.
Highly proficient with technology and software use.
Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.
Hospitality students welcome for flexible part-time shifts.
Compensation & Benefits:
W-2 full-time position.
Starting pay: $18-$20 per hour depending on experience
Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas).
Paid Time Off and paid Sick Leave accruing throughout the year.
Flexible Unpaid Time Off accruing throughout the year.
401k retirement plan available with employer matching.
What you'll be doing at Sosuite:
Staff the front desk at an upscale mixed-use building.
Welcome long-term residents.
Assist short-term hotel guests with checking in, checking out, and guest services.
Provide standard concierge services such as package receiving.
Respond to guest requests with warmth and hospitality, delivering extra towels and similar services.
Utilize Sosuite's extensive software stack to assist Sosuite's remote Guest Experience Team.
Manage reservations, create charges and refunds, liaise with Field Operations and Housekeeping, and similar desk work.
What you need to be successful:
Eligible to work in the United States.
A high degree of proficiency with software and mobile applications.
Physical stamina and mobility including ability to reach, kneel, and bend.
Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
A positive attitude, and the ability to work effectively both in a team environment as well as independently
What you'll get when joining Sosuite:
A team to help you grow professionally and personally.
Quarterly team events.
An annual free night at a Sosuite location #staycation.
A positive and empowering team environment.
We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.
Front Desk Agent
Front Desk Associate Job In Philadelphia, PA
Visit Philadelphia is hiring a Front Desk Agent
Employment Structure
$18.03/Hour
Schedule
Full-time, Weekly pay
Responsibilities
Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering them to the right department
Communicate any emergency, lost item, or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Requirements
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
What We Offer
Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
Front Desk Agent
Front Desk Associate Job In Philadelphia, PA
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
The Hilton Philadelphia at Penn's Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The Hilton Philadelphia at Penn's Landing's 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.
Overview
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
What You'll Do:
* Greet and welcome guests upon arrival, creating a positive first impression.
* Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
* Manage reservations, answer guest inquiries, and address complaints promptly.
* Maintain a clean and organized front desk area.
* Provide accurate information about the hotel, rooms, rates, and amenities.
* Process payments and manage cash transactions accurately.
* Coordinate with housekeeping and maintenance to ensure smooth operations.
* Promote teamwork and contribute to a friendly, safe work environment.
* Perform other duties as assigned.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* A supportive and dynamic team environment.
* Ongoing training and development programs.
Qualifications
What You'll Bring:
* A friendly and professional demeanor with excellent communication skills.
* Strong organizational skills and attention to detail.
* A passion for customer service with a positive, can-do attitude.
* Ability to multitask and remain calm under pressure.
* Previous experience in hospitality or customer service is a plus but optional.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* Proficiency in hotel management software and Microsoft Office is a plus.
Front Desk Agent
Front Desk Associate Job In Philadelphia, PA
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Spa Front Desk Agent
Front Desk Associate Job In Philadelphia, PA
Why us?
American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic-a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression-with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view.
Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, The Logan Hotel may be for you.
We are currently seeking a Spa Front Desk Agent to join our amazing team!
Job Overview
Responsible for the reception area at the spa, including greeting guests in a professional and courteous manner. Responds to telephone and in-person inquiries regarding appointments, club information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied.
Facilitates guest departure (check-out) on a daily basis by following established point of sale procedures in order to close guest account.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise spa charges upon check-out and maintain accurate guest files.
Courteously answers inquiries and accepts appointments, both in person and by telephone, by accurately communicating service rates and information and by using suggestive selling techniques (internal promotion, programs and discounts) to sell products and services.
Maintains a good customer relation by using guest name throughout interactions, keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone.
Maintain clear and concise communication with leadership team and management regarding any occurrences involving associates or guests that require attention.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must have vision ability to read written communication, including computer screens.
Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service issues, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing
Bending/kneeling - repeated bending and kneeling required while filing
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled workstation.
Front Desk Agent
Front Desk Associate Job 6 miles from Philadelphia
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Aloft Front Desk Agent
Front Desk Associate Job 13 miles from Philadelphia
Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables.
Responsibilities
• Willingness to accept the most effective role
• Welcomes guest by greeting, answering questions, and responding to requests
• Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys
• Establishes credit by verifying credit cards or obtaining cash
• Directs guest to room by showing location on map
• Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc
• Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel
• Maintains records by entering room and guest account data
• Collects revenue by entering services and charges, computing bill, and obtaining payment
• Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements
• Secures guest's valuables by processing lost and found
• Contributes to team effort by accomplishing related results as needed
Requirements
• Uses customer-oriented telephone etiquette to receive information
• Greets callers, establishes rapport and projects professional tone at all times
• High school diploma or equivalent experience
• Lift up to ten (10) pounds, unassisted
• Sit and/or stand for long periods
Front Desk Agent
Front Desk Associate Job 27 miles from Philadelphia
About the Role:
We are seeking a highly motivated and professional Front Desk Agent to join our team at the Residence Inn Great Valley in Malvern. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests, handling their inquiries and requests with efficiency and professionalism. Your main goal will be to create a welcoming and friendly atmosphere for our guests, ensuring they have a memorable experience.
Minimum Qualifications:
High school diploma or equivalent
Excellent communication and customer service skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and basic computer skills
Ability to work flexible hours, including weekends and holidays
Preferred Qualifications:
Previous experience in a hotel or hospitality setting
Fluency in a second language
Experience with hotel management software
Responsibilities:
Greet guests and check them into their rooms, ensuring all necessary information is obtained and recorded accurately
Handle guest inquiries and requests promptly and professionally, providing accurate information and resolving any issues that may arise
Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked and readily available
Assist with other duties as assigned, including but not limited to answering phones, making reservations, and processing payments
Collaborate with other team members to ensure a seamless guest experience
Skills:
As a Front Desk Agent, you will utilize your exceptional communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and Microsoft Office. Multitasking and working in a fast-paced environment will be essential to your success in this role. Additionally, fluency in a second language and experience with hotel management software would be beneficial. Overall, your skills will be utilized to create a welcoming and friendly atmosphere for our guests, ensuring they have a memorable experience.
Front Desk Agent
Front Desk Associate Job 20 miles from Philadelphia
Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible for managing all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Essential Functions
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software
Customer service experience
Excellent communication and organizational skills
Compensation and Benefits
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
About WHG
Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
Find out more about us on our website or click here to visit our Linkedin page!
The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Front Desk Agent
Front Desk Associate Job 20 miles from Philadelphia
Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible for managing all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Essential Functions
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software
Customer service experience
Excellent communication and organizational skills
Compensation and Benefits
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
About WHG
Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
Find out more about us on our website or click here to visit our Linkedin page!
The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Front Desk Agent
Front Desk Associate Job 20 miles from Philadelphia
Wurzak Hotel Group is looking for an upbeat Front Desk Agent to support the Guest Services department at our gorgeous property, Element Valley Forge. This position will manage all aspects of hotel guest’s accommodation. The Front Desk Agent will welcome guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like Lightspeed or Opera
Customer service experience
Excellent communication and organizational skills
Compensation and Benefits
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
About WHG
Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
Find out more about us on our website or click here to visit our Linkedin page!
The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Front Desk Agent | Glassboro Courtyard
Front Desk Associate Job 29 miles from Philadelphia
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Bi-Lingual (Spanish) Front Desk (Olney)
Front Desk Associate Job In Philadelphia, PA
The Role : Dental Dreams LLC in Philadelphia, PA (Olney) is hiring Bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.
Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.
Benefits:
Competitive compensation
Career mobility and advancement
Career training and development
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Agent | Fairfield Inn Harrisburg International Airport
Front Desk Associate Job 7 miles from Philadelphia
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Front Desk Agent
Front Desk Associate Job 10 miles from Philadelphia
The AC Hotel by Marriott Newtown Square is currently searching for part-time and full-time front desk agents. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring that their stay is comfortable and enjoyable. You will be the first point of contact for guests, handing their inquiries and requests promptly and efficiently. Your main goal will be to create a welcoming and friendly atmosphere for our guests, ensuring their satisfaction and loyalty to our brand.
Minimum Qualifications:
High School diploma or equivalent
Excellent communication and interpersonal skills
Ability to work flexible hours, including mornings, evenings, weekends and holidays
Proficient in Microsoft Office and basis computer skills
Ability to multitask and work in a fast-paced environment
Preferred Qualifications:
Previous experience in a hotel or hospitality industry
Fluent in a 2
nd
language
Experience with hotel management software
Ability to handle cash and credit card transactions
Strong problem-solving skills
Responsibilities:
Greet and welcome guests in a friendly and professional manner
Check-in and checkout guests, ensuring accuracy of information and timely processing
Handle guest inquiries and requests promptly and efficiently
Maintain a clean and organized front desk area
Collaborate with other departments to ensure guest satisfaction
Skills:
As a Front Desk Agent, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our guests. You will also use your multitasking and problem-solving skills to handle guest inquires and requests promptly and efficiently. Proficiency in Microsoft Office and basic computer skills will be necessary for processing guest information and maintaining accurate records. Preferred qualifications such as previous experience in a hotel or hospitality industry, fluency in a 2
nd
language, and experience with hotel management systems will be beneficial in providing exceptional guest experience.