Front Desk Receptionist & Social Media Coordinator
Front Desk Associate Job 23 miles from Palatine
We are looking for a dynamic and charismatic Front Desk Receptionist & Social Media Coordinator to join our fast-paced team. This role is ideal for an outgoing individual who is not only enthusiastic about engaging with guests but also possesses strong digital skills. If you are creative, tech-savvy, and have a flair for social media, we want to hear from you!
Key Responsibilities:
Greet and welcome visitors with a friendly and professional attitude, ensuring a positive first impression.
Manage front desk operations, including answering phone calls, scheduling appointments, and handling inquiries.
Assist in managing Google Docs, ensuring documents are organized and accessible.
Create and manage content using Canva and Adobe for social media platforms and marketing materials.
Utilize Microsoft Excel and Word at an intermediate level to support daily operations and reporting.
Coordinate meetings by setting up Zoom calls and sending out calendar invites.
Conduct interviews and greet candidates, providing a welcoming atmosphere.
Conceptualize and develop creative content ideas for social media campaigns, actively engaging with our audience.
Qualifications:
Outgoing and friendly personality with excellent communication skills.
Experience in customer service or receptionist roles is a plus.
Proficient in Google Docs, Canva, Adobe, Microsoft Excel, and Word at an intermediate level.
Strong understanding of social media platforms and trends.
Creative thinker with the ability to generate engaging content and ideas.
Comfortable managing multiple tasks and working in a fast-paced environment.
Keywords:
Receptionist, Front Desk, Social Media Coordinator, Google Docs, Canva, Adobe, Microsoft Excel, Word, Content Creation, Customer Service, Outgoing Personality, Zoom Meetings, Creative Ideas.
Join our team and be the welcoming face of our organization while showcasing your creativity and digital skills!
Middle Office Specialist
Front Desk Associate Job 28 miles from Palatine
Our client, a global leader in trading, is seeking a Middle Office Specialist to join their team. This is an exciting opportunity to work with a talented group of professionals and contribute to the success of a growing business.
Responsibilities:
Act as process owner for current functionality and provide critical support and advice regarding needed enhancements to technology, workflows, and processes:
Gain strong understanding of traders' individual risk management tools and provide support for related traders' needs
Upgrade and support traders' tools to effectively utilize technologies and tools that are firm standard
Interface with technology to improve tools where they fall short of meeting the desks' needs
Adopt, integrate, and promote new technology as it becomes available
Gain mastery of the firm's proprietary trade capture, inventory management, treasury management, and risk management systems necessary to support products related to the desks' activity: futures/futures options
Trade and position reconciliation with the firm's clearing houses, counterparties, and brokers
Daily P&L calculation and substantiation
Provide operational support for the firm's Agricultural Options desk
The ideal candidate would have experience with:
Experience in front office, middle office, back office or risk management roles - preference to candidates who have worked on automation projects!
Deep understanding futures and options (they are willing to train product knowledge!)
Strong Python experience required
Demonstrated ability to analyze problems and implement solutions
Front Desk Attendant
Front Desk Associate Job 8 miles from Palatine
As a Part-Time Front Desk Staff, you will be responsible for providing exceptional customer service. You would meet and greet residents and check guests and service providers in/out. Assist with general concierge services and perform administrative tasks including accurately maintaining daily logs, records and forms. You will regularly walk around the building premises, as directed, for monitoring purposes.
Schedule:
Flexible- About 16 hours per week
Days, evening, and weekend availability
Your Responsibilities:
* Provides exceptional customer service.
* Meets and greets residents; checks guests and service providers in/out.
* Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
* Assists with general concierge services and performs administrative tasks such as Word and Excel document work.
* Assists in set up and clean up for events
* Walk the building premises, as directed, for monitoring purposes
* Monitors and controls access to the building
* Reports any maintenance issues
* Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
* Helps maintain a safe and secure environment throughout the building/property(s)
* May be assigned other duties by supervisor
Skills & Qualifications:
* Ability to manage multiple priorities
* Ability to be a team player and assist with the needs of the community
* Demonstrates excellent customer service, communication and time management skills.
* Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.
* Good written and verbal communication skills
* Strong customer service and interpersonal skills required
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Ability to lift 30 - 50 lbs
* Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
* Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
* The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
* Must have the ability to detect auditory and/or visual emergency alarms
* Occasional overtime may be required
* Must be able to work extended/flexible hours, weekends, and attend Board meetings.
Compensation:
$15.00 per hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Front Desk Associate
Front Desk Associate Job In Palatine, IL
The Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the FDA is responsible for creating a welcoming environment, managing appointment bookings, and providing information about our services and products. This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Greet and welcome guests warmly and professionally.
Manage the front desk operations, including answering phone calls, scheduling appointments, and handling transactions.
Provide accurate information regarding services, products, and promotions to guests.
Maintain a clean and organized front desk area.
Address and resolve guest inquiries and concerns promptly and effectively.
Assist in promoting membership options, retail products, and additional services.
Support the overall team in reaching sales and operational goals.
Requirements
High school diploma or equivalent required; further education in hospitality or business is a plus.
Previous experience in customer service or front desk roles is preferred.
Excellent communication and interpersonal skills.
Ability to multitask and manage a busy front desk efficiently.
Proficient in computer operations and basic software applications.
A positive attitude with a strong commitment to customer satisfaction.
Benefits
$15-$17 per hour based on experience & availability.
Excellent medical, dental, and vision plans
Paid time off
Comprehensive 401K package
45% discount on products
Employee referral bonuses
·Free monthly massage/skincare services
About PCRK Group
PCRK Group is headquartered in Phoenix, Arizona. We own and operate 131 Massage Envy locations throughout multiple states. At the PCRK Group we take care of you so you can take care of your clients. From competitive rates to flexible schedules, consider a career with PCRK Group today!
Front Desk Associate
Front Desk Associate Job 31 miles from Palatine
University Retina is a full-service practice that specializes in helping patients heal eyesight-robbing diseases of the retina, vitreous, and macula. Led by a team of board-certified ophthalmologists and retina specialists, the practice has locations in Oak Forest, Bedford Park, Lemont, and Lombard, Illinois.
With a dedication to education, technology, charity, and compassionate care, the University Retina team strives to provide patients with the highest level of retinal care in the world. The physicians diagnose and treat retinal-related conditions, including macular degeneration, diabetic retinopathy, retinal detachment repair, and other disorders of the retina, vitreous, and macula.
All University Retina offices are equipped with state-of-the-art technology, and each patient's treatment plan includes the most current and effective therapies or services available.
Position Summary
The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Pay Range - $17.00-$19/hr. Commensurate with experience
Responsibilities
• Displays high level of professionalism and gives superb customer service
• Obtains and reviews patient demographic and insurance information for accuracy
• Verifies insurance and collects copays, co-insurance, and outstanding balances
• Ensures all patient intake forms are signed and complete
• Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
• Schedules appointments
• Processes medical record requests per policies and procedures
• Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications
Education:
• High School Diploma or Equivalent Certificate
Required Skills:
•Minimum 2 years of experience in a medical office/health care setting
• Minimum 2 years of health care insurance experience
• Strong computer knowledge and skills with a minimum typing speed of 30 WPM
• Strong desire to assist others and provide excellent customer service
• Must be highly dependable and organized
• Outstanding interpersonal skills
• An impeccably clean, polished, professional image
• The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
• Understanding of medical terminology
Company Benefits
We offer a competitive benefits package to our employees:
Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package
We also offer the following benefits for FREE:
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance
For more information related to our benefits offered, please follow the link to our benefits page: *********************************************************** (If the link does not work for you, please copy and paste it into your browser).
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Agent - Courtyard by Marriott - Des Plaines, IL
Front Desk Associate Job 11 miles from Palatine
Front Desk Agent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Work Location: Courtyard by Marriott - Des Plaines (O'Hare), 2950 S. River Road, Des Plaines, IL 60018
Job Type: Full-time
Pay: $18.00 - 20.00 per hour
Schedule: 8-hour shifts, Monday to Friday, Night Shifts, Holidays, and Weekends
Job Overview
The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Accident, critical medical supplement insurance
Dental Insurance
Employee assistance program
Employee hotel room discount
Holiday pay
Life insurance
Short-term disability
Paid time off
Paid training
Professional development assistance
Vision insurance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Atira Hotels: Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
Front Desk Agent - The Ritz-Carlton, Chicago
Front Desk Associate Job 28 miles from Palatine
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
1 Year of previous hospitality experience preferred
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
Accrue time off based on years of service
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Flexible spending accounts options
Basic Life and AD&D insurance
Short-term disability options
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program, up to $1,000 per referral
$23- $26/hourly
Front Desk Associate - Part Time Weekends
Front Desk Associate Job 12 miles from Palatine
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
• Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
• Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Front Desk Personnel when need.
• Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
• Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
• Prior hospitality experience preferred, but not required.
• Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
• Ability to read, listens, and communicates effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
• Ability to stand and move throughout front office and continuously performs essential job functions.
• Stand 95% of shift
• Lifting up to 25 pounds maximum.
• Occasional twisting, bending, stooping, reaching, standing, walking.
• Frequent talking, hearing, seeing and smiling.
Other details
Pay Type Hourly
Job Start Date Saturday, August 31, 2024
Front Desk Sales Associate
Front Desk Associate Job In Palatine, IL
The Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the FDA is responsible for creating a welcoming environment, managing appointment bookings, and providing information about our services and products. This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
* Greet and welcome guests warmly and professionally.
* Manage the front desk operations, including answering phone calls, scheduling appointments, and handling transactions.
* Provide accurate information regarding services, products, and promotions to guests.
* Maintain a clean and organized front desk area.
* Address and resolve guest inquiries and concerns promptly and effectively.
* Assist in promoting membership options, retail products, and additional services.
* Support the overall team in reaching sales and operational goals.
Requirements
* High school diploma or equivalent required; further education in hospitality or business is a plus.
* Previous experience in customer service or front desk roles is preferred.
* Excellent communication and interpersonal skills.
* Ability to multitask and manage a busy front desk efficiently.
* Proficient in computer operations and basic software applications.
* A positive attitude with a strong commitment to customer satisfaction.
Benefits
* $15 - $17 per hour based on experience & availability.
* Excellent medical, dental, and vision plans
* Paid time off
* Comprehensive 401K package
* 45% discount on products
* Employee referral bonuses
* ·Free monthly massage/skincare services
About PCRK Group
PCRK Group is headquartered in Phoenix, Arizona. We own and operate 131 Massage Envy locations throughout multiple states. At the PCRK Group we take care of you so you can take care of your clients. From competitive rates to flexible schedules, consider a career with PCRK Group today!
* ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
Salary
$15.00-$17.00
Job ID
2025-235885
Front Desk Associate
Front Desk Associate Job 28 miles from Palatine
Front Desk
The Front Desk Agent performs all reception area duties such as greeting guests, answering
guest questions, checking guests in and out of guestrooms, answering phones, and booking reservations.
The Front Desk Agent also maintains the cleanliness and organization of the reception/office
area.
Essential Duties and Responsibilities
The following represents a list of essential duties and responsibilities; other duties maybe assigned as required.
Welcomes hotel guests and visitors with a warm smile and a professional demeanor before
determining the reason for their visit and assisting them accordingly.
Answers all incoming calls promptly and professionally, maintaining a positive attitude while
assisting the caller. If unable to help the caller, accurately determine the proper
department/person to transfer the caller to or take and relay a message.
Enters and/or update data related to guest registration, billing, guestroom assignment, or
cancellations.
Handles all guest requests within reason(e.g. making reservations, booking car service,
recommending local attractions, making arrangements, etc.)
Maintains and controls room inventory and availability.
Possesses knowledge of the hotel's credit policies.
Possesses knowledge of hotel products, rates, and special programs.
Distributes guests' mail and packages.
Completes "bucket checks" each shift.
Completes checkout procedures for guests.
Balances all departments' accounts and completes all required back-up documents.
Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of
each shift.
Monitors guest accounts and notifies supervisor of any extreme changes to any guest account or
suspicious actions by guests.
Runs a detailed shift audit by employee, and balances daily work to computers.
Resolves guest requests and complaints in cooperation with appropriate departments.
Possesses knowledge of, and uses, emergency procedures.
Communicates all guest and employee issues with MODs.
Maintains cleanliness and organization of Reception Area.
Performsmaintenancedutiesandcoordinateswithhousekeepingandmaintenancestaff.
Other Duties
Opens and closes the hotel as needed.
Perform special projects and other responsibilities as assigned.
Perform other duties as requested by management.
Minimum Required Technical Skills and Qualifications
Proficient in Microsoft Office applications suite.
Excellent people skills and possesses a positive, outgoing, and naturally curious personality.
Ability to work productively with other employees as part of a team.
Demonstrate a high-level of proficiency with computers.
Ability to be a clear thinker in pressure situations and exercise good judgment. Remain calm and
courteous in demanding and difficult customer situations.
Ability to handle obstacles in a positive and professional manner and to effectively communicate
these problems, along with suggested solutions.
Ability to work a flexible workweek including nights, weekends and holidays.
Education/Certifications/Licensure/Experience
High School Diploma or GED.
Previous hotel front desk experience.
Previous guest relations training.
Experience in hospitality industry in similar position, preferred.
Language Skills
Excellent reading, writing, and oral proficiency in the English Language.
Physical Demands
The physical demands and environmental factors described here are representative of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to continuously stand for extended periods of time.
Use of hands, fingers, and forearms to operate computer is repetitive.
Occasional sitting for completion of paperwork.
Ability to push/pull cart as needed.
Ability to lift or move objects up to 50 lbs.
Standing and walking is continuous for 4-5 hours at a time.
Standing, walking, bending, kneeling, and ascending and descending stairs are repetitive movement.
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
Front Desk Associate - Part-Time - Batavia
Front Desk Associate Job 23 miles from Palatine
Part-time Description
Are you looking for a part-time job that gives you exposure to the medical field?
Are you looking for a company that values its employees?
Are you looking for a company that makes an impact on childrens' lives?
Are you looking for a company that you can grow with in terms of hours and responsibilities?
Are you looking for an employer that offers upfront training and sets you up for success in your role?
If you said yes to any of the questions above, please continue reading about this part time front desk position at Treehouse Pediatric Therapy's Batavia clinic.
Treehouse Pediatric Therapy is hiring a part-time front desk associate for our growing Batavia clinic. We are a multidisciplinary organization that works collaboratively across clinical and administrative teammates to help make a difference in children's lives! Treehouse is looking for a driven, organized, and flexible individual that will facilitate a positive and supportive experience for each family that walks through the door.
Hours
We are looking for somebody to work from 3:30pm - 7:00pm, 2-4 nights per week.
Responsibilities and Duties
-Greet families and establish a welcoming environment for all who enter
-Answer phone calls and communicate messages to appropriate recipients
-Possess a comprehensive understanding of therapy services offered at Treehouse
-Become familiar with our Electronic Medical Record (EMR) system for scheduling & payments
-Demonstrate understanding of insurance and patient ledgers
-Collect patient balances
-Complete new patient intakes
-Complete basic scheduling tasks in EMR system
-Communicate with other administrative staff for special projects
-Maintain cleanliness of clinic space
Requirements
-Pursuing or holding a Bachelor's degree
-Proficiency with Microsoft Office programs (Word, PowerPoint, Excel)
-Strong written and verbal communication skills
-Excellent organization and time management skills
-Positive attitude and willingness to work collaboratively across disciplines
-Flexible mindset and quick problem-solving skills for working in a fast-paced healthcare facility
Front Desk Attendant - HCAP
Front Desk Associate Job 15 miles from Palatine
Job Details Entry Various Park District Locations - IL Seasonal None / Still Enrolled in High School $15.50 - $17.50 HourlyDescription
Summary: The Front Desk Attendant is responsible for the daily operations of the entrance of the facility. The Front Desk Attendant will provide quality customer service adhering to Park District of Highland Park standards at Hidden Creek AquaPark and Rosewood Beach. Hours of position are weather dependent.
Essential Duties and Responsibilities:
Include, but not limited to the following. Other duties may be assigned.
• Perform daily opening and closing tasks and checklists.
• Perform accurate financial transactions and operate Point-of-Sale efficiently.
• Perform membership status look up, check-ins, and renewals.
• Cleaning and organizing front desk and front office areas.
• Assist with and perform group/party rentals and check-ins.
• Assist with front desk reports.
• Initiate and follow emergency procedures as outlined in the facility Emergency Action Plan (EAP).
• Perform all job tasks within the rules and guidelines of the District's safety program.
• Field and answer patron questions to the best of their ability.
• Greet patrons and provide professional and positive customer service according to Park District standards.
• Must fulfill all department training requirements.
Qualifications
Qualifications: Must be 15 years old or more. Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
Classification: Seasonal, non-exempt
Wage Range: $15.50 - $18.25 per hour
Benefits: Access to some recreation facility usage.
Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Working Conditions: The Lifeguard works in a climate of an average of 86 degrees Fahrenheit with humidity. He/she must be able to respond quickly and accurately. He/she handles chemicals when performing cleaning tasks.
The Park District of Highland Park is an Equal Opportunity Employer.
Wagner Farm Front Desk Attendant (Part-Time)
Front Desk Associate Job 15 miles from Palatine
Wagner Farm Additional Information: Show/Hide JOB OPPORTUNITY with the Glenview Park District: Front Desk Attendant (Part-Time) Historic Wagner Farm "Recreate" a better life with a career in the field of Parks & Recreation!
JOB SUMMARY
Wagner Farm is an award-winning, living-history museum depicting American farming in the 1920s and offers educational programs, special events and is open for regular visitation by the general public. The Front Desk Attendant is responsible for providing front-line customer service to visitors and patrons and overseeing retail operations and sales.
QUALIFICATIONS
The best applicants will have:
* High school diploma or equivalent desired (some college preferred)
* Will consider related experience or training in lieu of formal education
* Previous work experience in a retail or customer service environment
* Exceptional customer service skills with various groups of people
* Skills in basic math and cash handling
* Readiness to work in a fast-paced environment
HOURS & PAY
This is a year-round position working a varied part-time schedule. Schedule will include weekdays and some weekends, as required. The number of hours per week will vary based on season and business needs. The target hiring range begins at $15.00/hour.
APPLY ONLINE!
Visit us at ********************* - click on "Jobs" at the top of the homepage
FOR MORE INFORMATION
Contact Kendra Strubhart at ************** or
**********************************
If interested, please apply early. Recruiting and interviewing will begin immediately.
The Glenview Park District is an Equal Opportunity Employer.
Attachment(s):
* Wagner Farm Front Desk Attendant 2.6.2025.pdf
Hotel Front Desk Agent
Front Desk Associate Job 7 miles from Palatine
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
You will bring excellent communication skills and a passion for putting our guests first.
If you love interacting with people in a positive work environment, apply now!
Front Desk Attendant (Club Opener)
Front Desk Associate Job 28 miles from Palatine
Responsive recruiter Benefits:
Dental insurance
Employee discounts
Training & development
Vision insurance
Wellness resources
We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC's core values. You'll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.
Position: Front Desk Attendant Job Type: Part-time Location: FFC South Loop Required Shifts: Tuesday & Thursday 4:30am-10am, Friday 9am-2pm Compensation: 16.20 per hour
Duties and Responsibilities:
Greet members by name and create a great first impression of the club
Check-in members and guests to the club
Act as liaison between current and prospective members and Membership Department
Answer incoming calls professionally
Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
Perform opening and closing functions regarding the front desk
Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
Attend all required department and club staff meetings
Provide a clean, safe and healthy environment for members, guests, and co-workers
What We Offer:
Insurance - Medical (only for Full time employees), Dental and Vision insurance through UnitedHealthcare
Company-paid Life Insurance (only for Full time employees)
401K - with company match
Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment (only for Full time employees)
We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
Other Perks of Working at FFC:
Complimentary Club Membership to use any of our FFC locations!
Open Door Policy - Your managers and the corporate team all have an open door policy
Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
25% discounts on Spa, Retail, and Fitness classes for all employees
Employee appreciation programs
Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
Our Purpose:"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community. Compensation: $16.20 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Talbott Hotel - Front Desk Agent - newly renovated Autograph Collection hotel by Marriott
Front Desk Associate Job 28 miles from Palatine
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Compensation range is $23.00 - $25.00 based on experience.
Property Details
Located in Chicago's Gold Coast Historic District, our newly renovated hotel is ranked “best of” by many travel sites. It's perfect for those who appreciate the impeccable, the refined, and the clever, all delivered with an elegant wit. Just steps away from the iconic Magnificent Mile on Michigan Avenue, our hospitality is for guests who savor the finer things but are not interested in formality. Talbott Hotel is defined by its timeless modern architecture, well-appointed yet comfortable décor, and exceptional personalized customer service.We have top-of-the-line amenities and behind-the-scenes technologies, but we are most proud of the awards and accolades that praise our welcoming staff.
About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min USD $14.16/Hr. Compensation Mid USD $17.69/Hr. Compensation Max USD $21.23/Hr.
Front Desk Agent
Front Desk Associate Job 28 miles from Palatine
Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.
Job Description
First impressions are everything! As Front Desk Agent, you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service and ensuring all service standards are followed.
Take initiative to add a personalized experience
Consistently offer professional, friendly and engaging service
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
Other duties as assigned
Compensation: $24.67 per hour
Qualifications
Your experience and skills include:
Service focused personality is essential; previous Front Desk experience is preferred
Must be available to work a variety of shifts, including mornings, evenings, overnights, weekends, holidays.
Computer literacy a must with Opera experience an asset
Professional appearance and demeanor
A passion for Guest Service and a skill for anticipating guest needs
Ability to work in a team environment
Strong communication and interpersonal skills required
Ability to work under pressure and manage conflicting priorities
Fluency in English; additional languages are a plus
Additional Information
Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Front Desk Agent
Front Desk Associate Job 28 miles from Palatine
Property Description
21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting opportunity for job applicants who are passionate about art, design, and guest service. As part of the 21c Museum Hotels family, employees can expect to work in a dynamic and creative environment that fosters innovation and artistic expression. With its museum-quality art installations, cutting-edge design, and curated guest experiences, 21c Museum Hotel Chicago offers a one-of-a-kind work environment where employees can contribute to creating an unforgettable guest experience. From front desk and concierge services to culinary arts, event planning, and beyond, there are diverse employment opportunities that cater to a wide range of skills and interests. Join the team at 21c Museum Hotel Chicago and be a part of a truly unique and inspiring hospitality experience that celebrates art, culture, and creativity.
Overview
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Process guest payments and maintain accurate records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the front desk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $24.00 - USD $24.00 /Hr.
Front Desk Attendant
Front Desk Associate Job 28 miles from Palatine
Job Details Entry Lincoln Park - LSF - Chicago, IL Full-Time/Part-Time Customer ServiceJob Description
As a Front Desk Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Lakeshore Sport & Fitness products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities:
- Greet and service members in a friendly and professional manner at all times
- Attentively and promptly respond to member needs
- Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
- Process sales transactions for members, including program, service and product payments
- Collect and properly pass along member paperwork, including address changes, electronic funds transfers, and payments, etc.
- Ensure that all phone calls are answered professional and forwarded to the appropriate staff members
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 100% of the job function is performed inside Lakeshore Sport and Fitness grounds where there may be exposure to chemicals and communicable diseases.
Qualifications
Qualifications:
- Minimum of six months customer service experience preferred
- Minimum of six months reception experience preferred
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-While performing the duties of this job, the employee is regularly required to talk or hear
-The employees frequently is required to stand for long duration and walk multiple flights of stairs.
-The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl or lift items up to 30 lbs in weight.
-Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception and ability to adjust
or focus
Front Desk Agent
Front Desk Associate Job 28 miles from Palatine
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable-to our guests and our clients.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.