Front Desk Sales Associate (Full-time/Part-time)
Front Desk Associate Job 20 miles from Newark
Job Opportunity: Front Desk Sales Associate (Full-time/Part-time)
Front Desk Sales Associate
Type: Full-time/Part-time Available
Responsibilities:
Greet and assist customers in a friendly and professional manner.
Provide product information and design suggestions to meet customer needs.
Handle sales transactions and maintain accurate records.
Collaborate with the design team to create customized furniture solutions.
Manage phone inquiries and schedule appointments.
Maintain a clean and organized front desk area.
Requirements:
Strong communication and customer service skills.
Basic design knowledge and a keen eye for aesthetics.
Ability to work independently and as part of a team.
Prior sales or design experience is a plus.
Proficiency in English; additional languages are an advantage.
How to Apply:
Please send your resume and a brief cover letter to *********************** or visit our store at San Jose to apply in person.
Join our team and help customers create beautiful spaces with our premium furniture collection!
Front Desk Receptionist
Front Desk Associate Job 18 miles from Newark
div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Livermore, CA/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$24.00 - $24.00 Hourly/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"ustrong Company Description/strong:/u /span/span/p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community./span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage./span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongu Qualifications/u: /strong/span/span/p
ul
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"High School Diploma or equivalent. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"One (1) year of experience as a receptionist in a healthcare setting preferred. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="color:#000000;"Computer skills to include Microsoft Word and Excel, 35 WPM. Epic experience a plus./span/span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="color:#000000;"Ability to interact effectively and in a supportive manner with persons of all backgrounds./span/span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="color:#000000;"Excellent customer service skills./span/span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="color:#000000;"Knowledge of patient billing procedures, insurance verification. /span/span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="color:#000000;"Ability to work efficiently and effectively./span/span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="color:#000000;"Ability to work well under pressure, multi-task and handle stress well./span/span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"span style="color:#000000;"Excellent written and verbal communication skills; English/Spanish bilingual required./span/span/span/p
/li
/ul
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongu Essential Duties/Responsibilities/u /strong/span/span/p
ul
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Greet patients and agency visitors; direct all individuals to the appropriate location and services; be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all times per HIPAA regulations. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Register patients according to agency protocols and schedule appointments according to established procedures. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Determine financial status of patients and their eligibility for Axis Community Health services. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Assist patients in accurately completing appropriate forms, and document all information according to Axis Community Health protocols. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Provide clerical support for the assigned department/provider, to include preparing patient records for visits, filing laboratory and other patient reports in the medical record and maintaining all forms necessary for clinical services. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations./span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Maintain the cleanliness of all department and patient areas before, during and after clinic. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Participate in staff meetings and trainings. /span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Position Schedule: Rotating Evenings and Saturdays./span/span/p
/li
li
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Perform other duties as assigned./span/span/p
/li
/ul
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongu Benefits/u: /strong/span/span/p
ul
lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Employer paid health, dental, and vision benefits to the employee. /span/span/li
lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Option to participate in a 403(B) retirement plan with employer matching contribution. /span/span/li
lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Partial educational reimbursement. /span/span/li
lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"12 paid holidays. /span/span/li
lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Accrued paid time off with each pay period. /span/span/li
lispan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Employee discount programs. /span/span/li
/ul
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strongu Connect with Axis:/u/strong/span/span/p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Company Page:a href="*************************** rel="noreferrer noopener" target="_blank" ****************************************
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Facebook: a href="********************************************* rel="noreferrer noopener" target="_blank"*********************************************** href="******************************************** rel="noreferrer noopener" target="_blank" /a/span/span/p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"LinkedIn: a href="******************************************************* rel="noreferrer noopener" target="_blank"********************************************************************
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Annual Gratitude Report: a href="*************************************************************** rel="noreferrer noopener" target="_blank"****************************************************************************
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"uPhysical, Cognitive, and Environmental Working Conditions: /u/span/span/p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship./span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. /span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. /span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are./span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues./span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. /span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. /span/span/p
p /p
pspan style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"Key Search Words: Front Desk Receptionist, Receptionist, Customer Service, Office Administration, Administrative Support, Telephone Skills, Appointment Scheduling, Greeting Visitors, Client Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Data Entry, Office Equipment, Clerical Tasks, Customer Relations, Administrative Procedures, Microsoft Office, EHR, EPIC/span/span/p
/span/div/div/divdiv aria-label="" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"/span/div/div/div/div
Front Desk Attendant for Interim Housing Program
Front Desk Associate Job 20 miles from Newark
Job Title: Front Desk Attendant for Interim Housing Program
Reports to: Program Manager Classification: Non-exempt, Full-Time
Amigos de Guadalupe's Mission Statement
Inspired by the power of our vibrant, determined community, our vision is to bring about transformational change in East San Jose. With stable homes, financial security and access to educational opportunities, people will be more self-sufficient and connected to each other, enabling them to work/fight for the systemic change they want to see. Guided by our North Star, Si Se Puede Mayfair, we are committed to ending poverty neighborhood by neighborhood, beginning with Mayfair.
Overview of Position:
Amigos de Guadalupe leads with a commitment to radical hospitality, and the greeter is the first point of contact for all guests and in turn represents the agency. We are seeking an experienced Front Desk Attendant for our hotel shelter program. This role involves welcoming clients and visitors, checking guests in and out of their rooms, distributing room keys, and addressing any inquiries. Additionally, the greeter will support case managers in meeting both program and individual family goals. The ideal candidate will demonstrate strong leadership skills and the ability to build, maintain, and support a team dedicated to the mission of Amigos and the achievement of program objectives.
Key Responsibilities:
Perform all check-in and check-out tasks
Create room keys for new guests
Verify guest's enrollment into the program before allowing entrance into the property without a key
Welcome guests upon their arrival and assign rooms
Respond to clients' concerns and repairs in a timely and professional manner by reporting to program manager
Maintain updated records of guest enrollment in binder
Serve as a physical presence by making regular walk-throughs of the site to include but not limited to front lobby and observing access points
Investigate security breaches, incidents, and suspicious behavior/activity in a timely manner
Send reports on breaches, incidents, and suspicious behaviors/activities to management at the end of each shift
Demonstrated ability to think quickly and de-escalate situations that arise
Contribute to team effort by accomplishing related tasks that may be assigned
Work Hours
Various Shifts: Graveyard shift (Wednesday - Sunday 9:00 pm - 5:30 am) (or as needed per site)
Qualifications and Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Excellent customer service attitude
Excellent communication and organizational skills
Must be able to stand for up to 4 hours
Must be able to lift up to 15 lbs.
Basic computer skills
Strong interpersonal, verbal, and written communication skills
Excellent sense of judgment
Can stay alert at all times
Proof of COVID vaccine record is required
Education and Experience Requirements
High School Diploma or equivalent required; AA or BA degree preferred
Front desk or receptionist experience or equivalent
Compensation and Benefits:
Hourly Rate: $30.00
Comprehensive Benefits Package:
Medical, Dental, Chiropractic, and Vision Coverage
Life Insurance
Generous Paid Time off
Paid Holidays and Sick Time
401(k) Retirement Plan
Equal Opportunity Employer Notice
Amigos de Guadalupe is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic under California law.
Front Desk Receptionist
Front Desk Associate Job 12 miles from Newark
Who is Anatomage? Founded in 2004, Anatomage is a world-leading health care technology company. Anatomage is committed to transcending the limitations of existing medical education with innovative products that elevate the teaching and learning process. Our staff is relentlessly committed to quality and customer satisfaction, striving to make sure our customers realize the full benefits of our unique products.
Anatomage is the global 3D medical application leader. Our products are currently installed and used in thousands of universities, institutions, clinics, and hospitals all over the US and world-wide. The Anatomage Table is the most technologically advanced 3D anatomy visualization system for anatomy education and is being adopted by many of the world's leading medical schools and institutions.
About the Role
Anatomage is seeking a highly motivated Administrative Assistant to join our team! This role will primarily focus on supporting day-to-day office operations, including managing the front desk, greeting visitors, answering phone calls, and directing inquiries to the appropriate team members. The ideal candidate will possess excellent organizational skills, a friendly and professional demeanor, and a can-do attitude to enhance the overall office environment. The Administrative Assistant will also assist with scheduling appointments, managing office supplies, and ensuring a smooth workflow across various departments.
This position is full time on-site Monday-Friday 8:45 am- 5:15 pm with 30 minutes lunch break, at our headquarters location in Santa Clara. This position will be seated at the front desk at all times, unless performing other duties which require you to leave the front desk.
This job is set at $25/hr.
What You'll Do
* Perform general office duties, such as answering front desk phone calls, responding to emails, and greeting visitors
* Schedule weekly catering and DoorDash orders as well as set up and clean up
* Coordinate and order office supplies and equipment
* Handle confidential information with discretion
* Schedule appointments and maintain calendars for the office staff
* Travel bookings
* Assign legal training courses to new employees through Mineral
* Deliver packages to appropriate employees
* Assist with quarterly events in the office as well as company events such as holiday parties, etc.
* Organizing, filing and scanning documents
* Other duties as assigned
Front Desk Associate
Front Desk Associate Job 19 miles from Newark
AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K-12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country's top students through its online school, in-person academies, textbooks, and online learning systems. AoPS Academy offers unique problem solving curriculum at its in-person locations across the country as well as through the virtual campus.
As part-time front desk staff at our location in Saratoga, CA, you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly.
This is an in-person, part-time position at our Saratoga campus. Front Desk hours are weekday afternoons/evenings and weekends during the academic year with Monday through Friday day shifts available during the summer.
Job Responsibilities:
Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
Manage and respond to customer inquiries both by phone and email
Maintain multiple calendars, schedule meetings and ensure everything is up-to-date
Use internal database to generate reports and lists
Data entry
Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups
Organize and prepare classroom and office supplies
Supervise students between classes
Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area
Participate in occasional outreach/in-reach opportunities
Other duties as assigned
Required / Preferred Knowledge, Skills, and Abilities:
Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred
Strong organizational and computer skills
Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage
Establish and maintain positive, effective working relationships with students, parents, staff, and the general public
Ability to work both independently and collaboratively
Maintain flexibility to effectively solve problems under pressure
Administrative and/or customer service experience
Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.)
Motivated to learn new technologies
Maintain customer confidentiality
Excited about our mission of motivating high-performing students
Lift up to 25lbs
Benefits and Compensation:
The Front Desk Associate pay rate for our Saratoga location is $22/hour. Some benefits include:
Paid Sick Leave
401K retirement plan with company match
Employee discount on AoPS Academy classes, AoPS Online, and Beast Academy Online yearly subscriptions. Note that discounts for courses and online subscriptions only apply to active employees and children/dependents of the employee.
Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.
Hotel Front Desk Agents, Homewood Suites Oakland Waterfront
Front Desk Associate Job 19 miles from Newark
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Overnight Front Desk Agent
Front Desk Associate Job 19 miles from Newark
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $31.25 to $31.25 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Watchtower Front Desk
Front Desk Associate Job 16 miles from Newark
will require the individual to represent the company and support clients. Responsibilities:
Provide email and phone support to customers
Work with customers to understand goals and business processes
Provide expert knowledge of our product to the customer
Drive to continually improve our internal process for customer care
Identify, troubleshoot and resolve issues encountered by users
Front Desk Agent - Holiday Inn Express & Suites Fisherman's Wharf
Front Desk Associate Job 28 miles from Newark
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly rate for this position is $32.06
Front Desk Attendant - On-Call
Front Desk Associate Job 28 miles from Newark
The Olympic Club , a private member athletic and country club in San Francisco, seeks an on-call Front Desk Attendant . At The Olympic Club, our members enjoy 2 campuses, 19 sports, world-renowned golf courses, exceptional social and athletic programs as well as 18 hotel rooms and 5 Food & Beverage outlets. Our City Clubhouse is located one block from Union Square and within easy walking distance of the Powell Street BART station. Our Lakeside Clubhouse sits next to the ocean on the border of San Francisco and Daly City.
The Olympic Club offers employees free golf on Mondays at our Lakeside campus and a variety of sports and social events for employees throughout the year as well as lunch and dinner provided daily.
Position Summary:
Our Front Desk Attendants are key touch points in service for our membership. Front Desk Attendants are guest service agents, greeters, problem solvers, reservationist (hotel rooms, restaurants, social events) and multi-taskers.
Position Overview:
More detailed responsibilities for this position include but are not limited to the following: member hospitality and service, administrative and telephone duties, hotel room reservations, event reservations, distributing club mail, assisting members and guests, maintaining inventory of Club equipment, issuing guest locker keys, making change, etc. Candidates should have working knowledge of computers, Outlook, Word, Excel and basic programs.
Essential functions and responsibilities:
Handle member's request and concerns
Offer referral for services and handle requests for information
Assist members and guests
Heavy telephone and taking event & dining reservations
Distributing club mail
Maintaining inventory of Club equipment
Basic administrative duties
Non-Essential functions and responsibilities:
Handle and store luggage and coats
Assist other departments as required
Qualifications Required:
A high school diploma is required
Candidates must possess outstanding customer service skills and excellent phone etiquette
Superior communication skills, fluent oral and written English communication skills
Professional attitude
Good organizational skills
Effective conflict management and decision-making
Ability to use a variety of computer applications, including Outlook, Word, Excel
Administrative skills
Time management skills, ability to multi-task and prioritize
Working knowledge of the facility, services and local area
Flexible schedule, able to work nights, weekends and holidays
Qualifications Desired:
Previous hotel front desk experience preferred
Previous experience in customer service
Previous cash handling experience
Ability to speak a second language
Interviews are by scheduled appointment only. All employment offers are pending satisfactory results from a background investigation and pre-employment drug testing. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
EOE M/F/D/V.
Front Desk Attendant
Front Desk Associate Job 25 miles from Newark
We are seeking enthusiastic, customer-focused Front Desk Associates to join our COPA Team. As a Front Desk Attendant, you will be the first point of contact for members and guests, playing a crucial role in delivering a seamless and positive experience. This role is ideal for individuals who thrive in fast-paced, team-oriented environments and want to contribute to a growing organization.
Key Responsibilities
Greet members and guests with professionalism and warmth.
Manage check-in and check-out processes efficiently.
Respond to inquiries and resolve customer concerns via phone, email, and in-person interactions.
Assist with membership sign-ups, inquiries, and updates.
Explain membership options, as well as other offerings to prospective new members and customers.
Maintain a clean and organized Front Desk area and Pro Shop.
Process transactions using the POS system.
Promote COPA products and services with an emphasis on upselling when appropriate.
Stock and display merchandise professionally.
Operate equipment, including a heat press, as needed.
Provide exceptional service to members, guests, and team members while promoting a positive COPA brand experience.
Support other departments with various tasks and responsibilities as needed.
Front Desk
Front Desk Associate Job 49 miles from Newark
Front Desk/Guest Service Agent serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include:
•Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
•Also follow brand standards for checking in elite members
•Check out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
•Handle incoming guest phone reservations
•Answer inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
•Handle all guest complaints or problems to exceed the guest expectations
•Handle all guest service requests, makes changes as necessary
•Serve as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
•Keep records of room availability and guest's accounts. Operates front desk software
•Maintain a balanced cash/billing drawer
•Maintain and takes responsibility for all cash and credit card transactions during working hours
•Complete any necessary accounts receivable and direct billing tasks
•Follow brand standards when processing guests' stays based on brand point system
•Welcome guests and respond to requests in a prompt and professional manner
•Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
•Use suggested selling techniques to sell rooms and to promote other services of the hotel
•Coordinate room status updates with housekeeping department
•Know how to use office equipment
•Move, lift, carry and place objects weighing up to 25 lbs. without assistance and in excess of 25 lbs.with assistance
•Know all safety and emergency procedures
•Maintain awareness of all rates and incoming rate codes
•Communicates with the previous and following shifts
•Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are in the Property Management system
• Ensure compliance with energy conservation and job safety requirements
• Proactively maintain assigned areas and equipment
• Ensure efficient completion of daily assignments in a timely manner
• Report all safety concerns to management
• Attend and participate in all mandatory trainings and meetings
• Flexible with schedule and assignments
• Maintain effective performance under pressure
• May perform similar duties as requested by supervisor
Requirements:
• Good customer service skills
• Ability to work independently and with others
• Good communication skills
• Ability to lift/carry up to 25 lbs.
• Ability to give and follow verbal and written instructions
• Attention to detail
• Ability to multi task
• Displays good initiative
• Must be able to work flexible schedule, including weekends and various shifts
Front Desk Agent
Front Desk Associate Job 19 miles from Newark
Best Western Plus Bayside Hotel/Executive Inn & Suites and on the Embarcadero Cove is searching for a team-oriented, service minded individual who desires to make people happy. The position is part time. This individual should be a positive mined, enthusiastic person who is interested in working in a professional environment where the focus of the property is to anticipate our guest's needs and exceed their expectations.
The Executive Inn & Suites is an independent hotel located moments from Jack London Square, 20 minutes from Oakland International Airport and a quick shuttle ride to our local BART station and the remainder of the Bay Area.
The Hotel prides itself as a sanctuary for guests; its peaceful waterside rooms, extensive list of complimentary amenities and service focused staff enable visitors to enjoy the sites of the cities, or concentrate on business affairs.
Front Desk Agent Position Summary:
The Front Desk Agent or GSA works the front desk of the property and assists our guests through the following list of activities:
Checking in and Checking out
Assistance with Directions
Folio Settlement
Reservations and Confirmations
Message Delivery
Phone calls
Establishing Property Credit
Group Arrivals
Familiarization of the Property
Safety and Security
Events
Restaurant Reservations
Attraction Knowledge
And much, much more
Prior hotel experience is recommended. Positive attitude, engaging personality and a desire to please people are absolutely required for the position. Candidates must have experience with computers and must be able to demonstrate a proclivity to multi-task.
The Front Desk Agent position starting pay is $17.94-$23.91 per hour with a variety of benefits including health, dental and vision insurance, vacation time, sick and holiday pay based on time with the company.
EOE M/F/D/V. The Executive Inn & Suites conducts post-offer Background Check/Drug Testing.
Front Desk Agent -FT
Front Desk Associate Job 10 miles from Newark
Make your story part of ours at the TETRA Hotel Campus.
Opened in 2022, TETRA Hotel, Autograph Collection brings understated luxury to the Silicon Valley market as the only AAA Four Diamond Marriott property in the Silicon Valley region. In conjunction with it's sister property, the AC Hotel Sunnyvale Moffett Park, this stunning hotel campus has a combined 350 guest rooms and suites, 2,000 sq ft of indoor meeting space, and unique outdoor gathering spaces to offer an experience exactly like nothing else. The campus also features several distinct dining and drinking destinations, including Adrestia - a Californian restaurant with Asian, Mediterranean and French inspired fare, NOKORI - a bespoke Japanese Whisky lounge with Izakaya bites, and Coffee Manufactory - featuring craft coffee, curated retail, and a conbini inspired grab and go. At our AC Wing, the AC Lounge brings Spanish inspired lobby bar with gin and tapas alongside the AC Kitchen, our European inspired breakfast spot. Beyond our meeting and dining experience, the campus has amazing immersive art in communal spaces: the Nexus, the Mark, and our third level olive-shaded pool deck.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Property Details
AC Hotel by Marriott Sunnyvale Moffett Park is located in Sunnyvale.
San Jose is 9 miles from the hotel, while Santa Cruz is 31 miles from the property. The nearest airport is Mineta San Jose International Airport, 6 miles from the property.
About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min USD $16.00/Hr. Compensation Mid USD $17.93/Hr. Compensation Max USD $21.52/Hr.
Front Desk Agent
Front Desk Associate Job 10 miles from Newark
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Property Details
Designed for business, but made for pleasure the Corporate Inn Sunnyvale is a contemporary all-suites hotel in Sunnyvale, California. Located in the heart of Silicon Valley, our stylish hotel sports a modern architectural design of glass and metal with engaging spaces for working, relaxing, meeting, and enjoying the California lifestyle. We're within walking distance of local Sunnyvale restaurants, shopping and entertainment, and 15 minutes from downtown San Jose, the Santa Clara Convention Center and San Jose International Airport. Visitors can explore nearby business parks, corporate headquarters, golf courses, and popular sights including California's Great America, and the Shoreline Amphitheatre. Guests can work, relax or entertain in exquisitely stylish studio suites, wake up to a freshly-prepared breakfast every day, or soak up the California sun poolside.
About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min USD $16.00/Hr. Compensation Mid USD $17.93/Hr. Compensation Max USD $21.52/Hr.
Front Desk Agent
Front Desk Associate Job 12 miles from Newark
Property About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
What You'll Do:
* Greet and welcome guests upon arrival, creating a positive first impression.
* Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
* Manage reservations, answer guest inquiries, and address complaints promptly.
* Maintain a clean and organized front desk area.
* Provide accurate information about the hotel, rooms, rates, and amenities.
* Process payments and manage cash transactions accurately.
* Coordinate with housekeeping and maintenance to ensure smooth operations.
* Promote teamwork and contribute to a friendly, safe work environment.
* Perform other duties as assigned.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* A supportive and dynamic team environment.
* Ongoing training and development programs.
Qualifications
What You'll Bring:
* A friendly and professional demeanor with excellent communication skills.
* Strong organizational skills and attention to detail.
* A passion for customer service with a positive, can-do attitude.
* Ability to multitask and remain calm under pressure.
* Previous experience in hospitality or customer service is a plus but optional.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* Proficiency in hotel management software and Microsoft Office is a plus.
Compensation Range
The compensation for this position is $22.00/Yr. - $23.00/Yr. based on qualifications and experience.
Front Desk Agent
Front Desk Associate Job 20 miles from Newark
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Property Details Newest hotel near San Jose Airport with free breakfast
Stay in your Element and find balance at Element San Jose Airport. Located minutes from San Jose Airport and activities in downtown San Jose, our hotel boasts a relentless commitment to your wellbeing with allergy-free rooms and suites which offer plush Heavenly bedding, eco-friendly amenities, full kitchens, and in room entertainment. Get a good start to your mornings with our energizing Rise: Breakfast, then enjoy fare at one of the restaurants nearby. Mingle with other Element guests over savory food and beverages four nights a week at Relax: Evening Reception, and stay whole at our 24-hour fitness center and outdoor pool. Our event venue near dining, shopping, and outdoor recreational activities make our hotel the perfect place for your next event. Our hotel is also close to destinations like San Pedro Square Market, Santana Row, Santa Clara University, stadiums and arenas like PayPal Park and SAP Center, and museums. Whatever brings you to San Jose, enjoy it from our resource-efficient hotel.
About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min USD $16.00/Hr. Compensation Mid USD $17.93/Hr. Compensation Max USD $21.52/Hr.
Front Desk Agent
Front Desk Associate Job 28 miles from Newark
Want to work in a company where you can meet people from all over the world? Be in an environment that's young, fun, and relaxed and in the Bay Area? Then Samesun San Francisco is the place for you. We are hiring for our front desk department. You will become a part of the Samesun Nation, a network of hostels throughout the US and Canada. We are a friendly, family-like group wanting to show our guests all the beauty and history of San Francisco and love to hire friendly, like-minded individuals.
Learn more about us at ****************
RESPONSIBILITIES include:
- Basic knowledge of customer service.
- Respond to guests' issues and complaints in a friendly, timely manner.
- Checking in guests, answer emails and phone inquiries, data entry and payments of reservations.
- Work with housekeeping to ensure that all guest rooms meet hotel standards and accommodate any special client needs.
- Monitor supplies and inventory, notify management when supplies are low.
- Work space must be kept clean and organized.
- Clean, sanitize and maintain common areas of the hostel (lobby and outdoor patio)
- Restock breakfast/housekeeping/general hostel inventory.
- Ability to problem solve and work independently.
- Ensure that the reception area is well kept and tidy.
- Must be able to lift 50 lbs.
- Extra duties may be assigned by the Manager.
COMPENSATION AND BENEFITS
- Starting hourly wage is $20
-Free and/or discounted stays at any of our other locations in California and across Canada. Locations include Venice Beach, Hollywood, Ocean Beach San Diego, Toronto, Banff, and Montreal.
- Periodic opportunities for promotion.
Expected start date: Immediately.
Job Types: Part-Time, and Permanent
HOURS: 24 hours a week. Looking to fill our evening shift T-Th.
Benefits:
Casual dress
Company events
Location discounts
Promotion opportunities
Flexible Language Requirement:
Spanish not required but a plus.
Schedule:
8-hour shifts
Evening shift
Weekend availability a must
Supplemental pay types:
Paid overtime.
Experience:
Hotel & Accommodations Guest Services Staff: 1 year (preferred)
Customer service: 1 year (preferred)
Front Desk Agent - Doubletree by Hilton Berkeley Marina
Front Desk Associate Job 27 miles from Newark
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows the location of the room.
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit, and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area, and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
All other duties as assigned by Supervisor
Front Desk Agent
Front Desk Associate Job 39 miles from Newark
Job Details Aptos, CA Part Time High School $19.00 - $22.00 Hourly None Any Hospitality - HotelDescription
SUMMARY: Front Desk Agent is responsible for providing excellent guest service and duties during guest check-in and check-out. The Front Desk Agent also takes hotel reservations and assists with PBX operations and concierge services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greet guests in a friendly manner and follow check in procedures.
Take payments and post accurately to guest accounts.
Follow set polices regarding cash handling.
Communicate with other departments in a friendly and professional manner.
Be aware of local attractions and restaurants and make recommendations to guests.
Handle incoming telephone calls and other guest communication in a discreet fashion.
Responsible for taking, recording, and cancelling reservations for the resort.
Answers reservation inquiries and gives details about the resort and current promotions.
Accurately communicate with other shifts regarding issues arising from day-to-day operations.
Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items as listed on shift checklists.
Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift.
Completes departure report and follows up with Housekeeping on late check-outs.
Reviews discrepancy report from Housekeeping; resolves discrepancies.
Issue guest safety deposit boxes as requested.
Maintain complete knowledge at all times of all hotel features/services, hours of operation, all room types, numbers, layout, décor, appointments and location, all room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status for any given day, and scheduled daily group activities.
Communicate services and amenities of the hotel to guests.
Log all guest service requests and follow through to ensure requests are met.
Access the hotel property management system (Maestro).
Complete additional duties as assigned by the Front Office Manager and Director of Owner Relations.
Support safe work habits and contribute to a safe working environment.
QUALIFICATIONS, SKILLS & ABILITIES:
Ability to actively attend to, convey, and understand the comments and questions of others.
Solves problems and/or suggest alternatives to previous arrangements if necessary.
Ability to organize effectively.
Ability to multitask effectively.
Ability to get along well with a variety of personalities and individuals.
Ability to show consideration for and maintain good relations with others.
Ability to accept responsibility and account for his/her actions.
Ability to take care of the customers' needs while following company procedures in a calm and efficient manner.
EDUCATION AND/OR EXPERIENCE:
Two years of related hotel/resort industry experience and/or training.
High school or GED graduate.
LANGUAGE SKILLS:
Ability to read, comprehend and provide instructions, both written and verbal.
Ability to effectively present information to individuals and all sizes of groups (i.e., clients, customers, guests, associates, managers etc.).
COMPUTER SKILLS (FOR ADMINISTRATION OR MANAGEMENT POSITIONS):
Must possess computer skills, including, but not limited to, Microsoft Word, Excel, Outlook, Navis and Maestro experience a plus.
Proficient in Outlook and Internet applications.
CERTIFICATES & LICENSES:
Must provide valid document(s) to work in the US.
Valid California Driver License.
WORK ENVIRONMENT:
The work environment at Resort ranges from wintertime lows of 30 degrees to summertime highs to 80+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee must be able to:
Specific vision abilities required by this job include close vision.
Lift 25-50 lbs. (for specific positions)
Sit, stand, and walk for long periods of time.
Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.