Office & Soft Services - Workplace Experience Coordinator
Front Desk Associate Job 45 miles from Millville
Job Title: Office & Soft Services - Workplace Experience Coordinator Contract Duration: 8+ Months Schedule: Monday - Friday 8-5 As a client Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function.
They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do:
The Workplace Experience Coordinator will be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services, including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional, customer service-driven manner.
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivering supplies.
Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information to the team. Follow specific directions as given by the manager.
Impact through clearly defined duties, and methods and tasks are described in detail.
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
What You'll Need:
High School Diploma or GED with up to 2 years of job-related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.
Note:
Receptionist heavy role
Background in hospitality
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-19628 #gttnonit #gttutility
Front Desk
Front Desk Associate Job 45 miles from Millville
This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires.
Schedule
Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm.
Job Type: Full Time
Qualifications
* High school diploma or GED
* 1 year front desk experience in a medical office or equivalent (desired)
* Knowledge of ICD-10, CPT, Microsoft Office Suite
* Nextgen knowledge preferred but not required
Full Job Description
Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks.
Benefits
* 401(k) & Profit Sharing
* Health Insurance
* Dental Insurance
* Vision Insurance
* Life Insurance
* Short & Long Term Disability
* Paid Time Off
* Bonuses
Physical & Cognitive Demands
* The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.
* Lift or move objects weighing over 20 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light.
* Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out.
* Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information.
* Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.
Front Desk
Front Desk Associate Job In Millville, NJ
Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
Disclaimer: This posting is for pipeline purposes only and is not an active job opening. By submitting your application, you will be added to our talent pool for future opportunities that match your qualifications. We encourage you to apply so we can connect when a relevant position becomes available.
Company Overview
ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first
Duties and Responsibilities
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Hotel Front Desk Agent
Front Desk Associate Job 37 miles from Millville
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You will welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and has worked with Marriott before. If this sounds like you, apply today!
Must have evening and weekend availability.
Preferred 1+ year Marriott experience
Weekend and evening availability required
Front Desk Agent
Front Desk Associate Job 46 miles from Millville
Spray Beach Hotel Long Beach Island located at 2399 Atlantic Avenue in Beach Haven, New Jersey is currently hiring seasonal Front Desk Clerks for our 2025 season. The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
Front Desk Agent
Front Desk Associate Job 7 miles from Millville
Job Details Entry Legal Address - Vineland, NJ Part Time None Any Hospitality - HotelDescription
Front Desk Agent will be responsible for providing quality guest service as it pertains to checking guests in and out; taking hotel reservations; verifying guests' registration information and take any further information required, such as identification and period of stay and take cash or process credit cards as well as provide concierge services in a gracious and professional manner.
JOB DUTIES
Check-in and check-out hotel guests in a confident, professional, and friendly manner
Initiate courtesy call after check-in to ensure guest is satisfied with accommodations as well as offer any assistance
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
Provide gracious and efficient telephone service as it relates to general services
Complete all items as listed on shift checklists
Ensure proper credit card procedures are followed at all times to include credit card imprint and guest signature on registration slip
Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift
Issue guest safety deposit boxes as requested
Advise guest of any messages, mail, faxes, etc. received for them
Communicate service and amenities of the hotel to guests
Communicate VIP arrivals to designated personnel for escort and delivery of amenities
Take, record, and relay messages accurately, completely and legibly
Accept and record wake-up call requests
Meet with departing Front Desk Host to review business status, log-book and follow-up items
Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities
Knowledgeable of hotel fire and emergency procedures
Keep the front desk as well as lobby areas clean and well organized
Assist with reservations calls in a professional manner
Legibly document maintenance needs in front desk log and submit to Manager
Maintain complete knowledge at all times of:
all hotel features/services, hours of operation
all room types, numbers, layout, décor, appointments and location
all room rates, special packages and promotions
daily house count and expected arrivals/departures
room availability status for any given day
Qualifications
REQUIREMENTS
At least 6 months experience in a similar capacity
Be able to work in a standing position for long periods of time (up to 5 hours)
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
Ability to effectively communicate both written and verbal
Proficient with Microsoft Programs and other office equipment
Good problem solving and multitasking skills and ability to develop conceptual alternatives
Mathematical skills required and high attention to detail
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Dependable
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a Part Time position. Days and hours of work will vary and be dependent on business needs. Flexibility with work schedule is essential.
Front Desk
Front Desk Associate Job 30 miles from Millville
The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience.
Live by the RETRO values - Integrity, Dedication, Consistency, Experience and Innovation!
Requirements
⦁ A positive upbeat personality.
⦁ Effective ability to communicate with customers, coworkers and managers.
⦁ The ability to multi-task.
⦁ Customer service oriented.
⦁ Punctual, responsible and pays attention to detail.
⦁ CPR/AED training preferred.
⦁ Prior sales experience in a retail setting is preferred.
⦁ Successful completion of all Retro University courses.
Environment
⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
Direct report
This position is supervised by the positions below and in order of:
⦁ Retro Fitness General Manager
Retro Fitness Mission Statement
Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
Responsibilities of Front Desk Staff Member
⦁ Greeting and checking in members as they come in.
⦁ Resolving member issues in an effective manner.
⦁ Membership sales and retention.
⦁ Following up with prospects.
⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
⦁ Ensuring a safe and clean environment for all members and staff.
⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
⦁ Opening and closing the facility if scheduled.
⦁ Following company policies and procedures.
All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked."
Front Desk Agent
Front Desk Associate Job 14 miles from Millville
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
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Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
3:00pm-11:00pm shift. Must be available on Weekends.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Bilingual Front Desk (Allegheny)
Front Desk Associate Job 45 miles from Millville
The Role : Elite Dental LLC in Philadelphia, PA (Allegheny) is hiring bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.
Who Are We : Elite Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.
Benefits:
Competitive compensation
Career mobility and advancement
Career training and development
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft
KOS Services Inc. / Elite Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
#HP
Hospitality Front Desk Agent
Front Desk Associate Job 45 miles from Millville
At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months.
Sosuite started in 2019 and manages apartment buildings and micro hotels throughout Philadelphia. WE ARE LOOKING FOR A TALENTED AND EXPERIENCED HOSPITALITY FRONT DESK AGENT TO JOIN US AT ONE OF OUR PREMIER NEW BUILDINGS IN CENTER CITY! You will be the face of the company at this mixed-use building, extending Sosuite's warmth and hospitality to long-term residents and short-term hotel guests alike. In addition to providing a refined level of hospitality to guests and residents at your building, you will also utilize Sosuite's industry-leading software stack to assist guests and operations remotely.This is an immediate opening.
Who we're looking for:
A full-time or part-time Hospitality Front Desk Agent.
Weekend availability is a must!
Someone able to work any shift between 8AM and midnight.
Experience in upscale hotel front desk roles or similar preferred.
Highly proficient with technology and software use.
Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.
Hospitality students welcome for flexible part-time shifts.
Compensation & Benefits:
W-2 full-time position.
Starting pay: $18-$20 per hour depending on experience
Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas).
Paid Time Off and paid Sick Leave accruing throughout the year.
Flexible Unpaid Time Off accruing throughout the year.
401k retirement plan available with employer matching.
What you'll be doing at Sosuite:
Staff the front desk at an upscale mixed-use building.
Welcome long-term residents.
Assist short-term hotel guests with checking in, checking out, and guest services.
Provide standard concierge services such as package receiving.
Respond to guest requests with warmth and hospitality, delivering extra towels and similar services.
Utilize Sosuite's extensive software stack to assist Sosuite's remote Guest Experience Team.
Manage reservations, create charges and refunds, liaise with Field Operations and Housekeeping, and similar desk work.
What you need to be successful:
Eligible to work in the United States.
A high degree of proficiency with software and mobile applications.
Physical stamina and mobility including ability to reach, kneel, and bend.
Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
A positive attitude, and the ability to work effectively both in a team environment as well as independently
What you'll get when joining Sosuite:
A team to help you grow professionally and personally.
Quarterly team events.
An annual free night at a Sosuite location #staycation.
A positive and empowering team environment.
We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.
Front Desk Agent
Front Desk Associate Job 31 miles from Millville
Department: Front Office
Front Desk Clerk
Reports to: Front Office Manager
Attend to guest needs, including, but not limited to, registration, checkout and cashiering.
These duties may be described as, but not limited to:
Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information.
Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts.
Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations over the telephone and at the front desk when required.
Maintain effective and complete communication with valet department, bellmen and housekeeping.
Other:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with the Beach Shack rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Required Knowledge, Skills, Abilities:
Knowledge of computer programs, including, but not limited to, PMS (GuestMate), Microsoft Word and Excel.
Requires good communication skills, both verbal and written.
Ability to work under pressure required.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits.
Minimum Qualifications:
High school or equivalent education required.
One to two years in a public contact position.
Front Desk Agent
Front Desk Associate Job 31 miles from Millville
Department: Front Office
Front Desk Agent
Reports to: Front Office Manager
Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering.
These duties may be described as, but not limited to:
Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information.
Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts.
Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations over the telephone and at the front desk when required.
Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner
Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service.
Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants.
Informs hotel customer about the properties services.
Required Knowledge, Skills, Abilities:
Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel.
Requires good communication skills, both verbal and written.
Ability to work under pressure required.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits.
Minimum Qualifications:
High school or equivalent education required.
One to two years in a public contact position.
Aloft Front Desk Agent
Front Desk Associate Job 41 miles from Millville
Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables.
Responsibilities
• Willingness to accept the most effective role
• Welcomes guest by greeting, answering questions, and responding to requests
• Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys
• Establishes credit by verifying credit cards or obtaining cash
• Directs guest to room by showing location on map
• Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc
• Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel
• Maintains records by entering room and guest account data
• Collects revenue by entering services and charges, computing bill, and obtaining payment
• Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements
• Secures guest's valuables by processing lost and found
• Contributes to team effort by accomplishing related results as needed
Requirements
• Uses customer-oriented telephone etiquette to receive information
• Greets callers, establishes rapport and projects professional tone at all times
• High school diploma or equivalent experience
• Lift up to ten (10) pounds, unassisted
• Sit and/or stand for long periods
Front Desk Agent | Philadelphia Residence Inn
Front Desk Associate Job 45 miles from Millville
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Front Desk Agent
Front Desk Associate Job 45 miles from Millville
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
The Hilton Philadelphia at Penn's Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The Hilton Philadelphia at Penn's Landing's 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.
Overview
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
What You'll Do:
* Greet and welcome guests upon arrival, creating a positive first impression.
* Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
* Manage reservations, answer guest inquiries, and address complaints promptly.
* Maintain a clean and organized front desk area.
* Provide accurate information about the hotel, rooms, rates, and amenities.
* Process payments and manage cash transactions accurately.
* Coordinate with housekeeping and maintenance to ensure smooth operations.
* Promote teamwork and contribute to a friendly, safe work environment.
* Perform other duties as assigned.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* A supportive and dynamic team environment.
* Ongoing training and development programs.
Qualifications
What You'll Bring:
* A friendly and professional demeanor with excellent communication skills.
* Strong organizational skills and attention to detail.
* A passion for customer service with a positive, can-do attitude.
* Ability to multitask and remain calm under pressure.
* Previous experience in hospitality or customer service is a plus but optional.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* Proficiency in hotel management software and Microsoft Office is a plus.
Front Desk Agent
Front Desk Associate Job 45 miles from Millville
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Front Desk Agent
Front Desk Associate Job 31 miles from Millville
Overview Front Desk Agent/DR Supervisor A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino. This position will also dual rate up to a supervisor position as needed. Responsibilities Responsible for verifying reservation information, registering guests, and securing payment for hotel guests upon arrival. Responsible for orientating guests to hotel, providing general information, and responding to guest inquiries as requested. Maintains $1500 cash bank ensuring accurate processing of cashier transactions and daily deposits. Responsible for posting of guest charges to established hotel accounts. Responsible for cashiering functions to include but not limited to cash and credit card settlements. Responsible for the sales and redemption of hotel gift certificates. Processes new card accounts, produces cards, and distributes brochures to registered hotel guests only. Has access to the system player rating to input hotel reservations. This position does not have the ability to modify player ratings or make a comp decision based on a player rating. Explains the player rating system and card benefits to hotel guests. Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Performs any other duties as assigned. Qualifications Associate's degree preferred Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at ************ or via email: ********************
Associate's degree preferred Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at ************ or via email: ********************
ICONA Avalon- Front Desk Agent
Front Desk Associate Job 25 miles from Millville
Job Details ICONA Golden Inn LLC - Avalon, NJ Full Time Hospitality - HotelDescription
Job Title
Front Desk Agent
Classification Non-Exempt
Reports to Front Desk Manager
Summary/Objective
The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greets and welcomes guests.
Assigns rooms and keys.
Answer the phone in a pleasant manner.
Makes reservations.
Collects and distributes messages for guests.
Prepares bills and collects payment for visits.
Coordinates with various departments to ensure rooms are ready for check-in.
Answers inquiries regarding hotel area and services.
Provide luggage service when needed.
Provide suggestions of places to visit, eat and shop.
Arranges transportation.
Maintains hotel records.
All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations.
Performs other duties as directed.
Weekly attendance to Aloha Culture Meeting.
Competencies
Communication Proficiency.
Guest Focus.
Stress Management/Composure.
Thoroughness
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds.
PHYSICAL ENVIRONMENTAL DEMANDS:
Stand- Over 2/3rd of the time
Walk- Over 2/3rd of the time
Sit- Under 1/3rd of the time
Use hands to fingers, handle or feel- Over 2/3rd of the time
Reach with arms and hands- Over 2/3rd of the time
Climb or balance- Up to 2/3rd of the time
Stoop, kneel, crouch or crawl- Up to 2/3rd of the time
Talk or hear- Over 2/3rd of the time
Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time
Adherence to all policy and procedures delineated in the ICONA Handbook
Position Type/Expected Hours of Work
This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays.
Travel
No travel is expected for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Required Education and Experience
High school diploma or equivalent required.
One-year prior hotel experience.
Front Desk Agent
Front Desk Associate Job 46 miles from Millville
Spray Beach Hotel Long Beach Island located at 2399 Atlantic Avenue in Beach Haven, New Jersey is currently hiring seasonal Front Desk Clerks for our 2025 season. The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally, demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Hampton Inn by Hilton Pennsville Front Desk Agent
Front Desk Associate Job 31 miles from Millville
Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables.
Responsibilities
• Willingness to accept the most effective role
• Welcomes guest by greeting, answering questions, and responding to requests
• Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys
• Establishes credit by verifying credit cards or obtaining cash
• Directs guest to room by showing location on map
• Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc
• Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel
• Maintains records by entering room and guest account data
• Collects revenue by entering services and charges, computing bill, and obtaining payment
• Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements
• Secures guest's valuables by processing lost and found
• Contributes to team effort by accomplishing related results as needed
Requirements
• Uses customer-oriented telephone etiquette to receive information
• Greets callers, establishes rapport and projects professional tone at all times
• High school diploma or equivalent experience
• Lift up to ten (10) pounds, unassisted
• Sit and/or stand for long periods