Associate, Data Quality, Boston, MA
Front Desk Associate Job 14 miles from Marblehead
Associate, Data Quality, Boston, MACountry: United States of America
USA Job Family Description: Maintains and monitors data and databases to meet the company's current and projected future needs. Reviews and ensures the quality, accuracy and security of data in accordance with established procedures and standards. Monitors database activity and the relationships between the database users and applications to ensure appropriate data usage and resolve data conflicts. Collaborates with technology/infrastructure staff to identify data relationships and functional requirements.
USA Job Function Description: Designs and monitors control systems which ensure the integrity and security of data and for advising on the optimal use of the organization's computing resources. Assesses the completeness, accuracy, validity and efficiency of information processing, business and application systems, reviews the operations, systems software, systems development and security of the organization's computing environment, and recommends appropriate software and hardware acquisitions.
Essential Functions/Responsibility Statements:
Collaborates with business units to define requirements, building analytical datasets, perform analyses, and deliver analytical solutions that meet specific business specifications.
Gathers critical information from meetings with various stakeholders to produce useful reporting working closely with department heads, technicians, and managerial staff.
Provides thoughtful analysis to enhance reporting functionality and automation of processes.
Provides guidance and direction to less experienced data analysts on data analysis and maintenance of data infrastructure.
Recommends formatting improvements to current reporting processes.
Prepares and analyzes extensive data for timely and accurate managerial reporting, internal/external audits, ad hoc requests, etc.
Verifies and confirms data integrity of internally and externally generated reports.
Creates and maintains various dashboard(s) to report on metrics and results.
Performs extensive data analysis including data profiling and data quality analysis.
Mines and analyzes data from databases to drive optimization and process improvements.
Facilitates effective communications among business lines and leadership to ensure comprehensive understanding of needs, expectations, and requirements.
Collaborates with Data Analytics subject matter experts to identify valuable practices and develop strategies to implement and track.
Develops effective tools, processes, and templates to enable efficient delivery of services.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor's Degree or equivalent work experience: Finance, Economics, Management Information Systems, Statistics or equivalent quantitative field. Req
Master's Degree Finance, Economics, Management Information Systems, Statistics or equivalent quantitative field. Pref
Work Experience:
5+ Years Relevant work experience Req
Skills and Abilities:
Advanced Knowledge of data modeling, database design development, data mining, and segmentation techniques.
Advanced knowledge of statistical applications within Financial Services to interpret data requests and identify data analytics opportunities.
Demonstrated data analysis, data presentation, and data development skills.
Ability to multi-task and adhere to deadlines.
Ability to adapt to rapidly changing business environment.
Ability to adjust to new developments/changing circumstances.
Ability to influence others.
Ability to lead and coach junior level professionals.
Ability to interact with all levels of employees, including senior level management.
Ability to leverage technology to improve and automate business tasks.
Ability to maintain and report on confidential information in an appropriate manner.
Strong Project Management skills.
Strong problem solving and analytical skills.
Strong attention to details and can analyze information quickly.
Excellent written and verbal communication skills.
EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$71,250.00 USD
Maximum:
$120,000.00 USD
Primary Location: Boston, MA, Boston
Other Locations: Massachusetts-Boston
Organization: Santander Bank N.A.
Salary: $71,250 - $120,000/year
Front Office Associate
Front Desk Associate Job 26 miles from Marblehead
Happy and Friendly working environment. Looking for a positive upbeat person that is dependable. Customer Service skills a Must. Monday-Friday 8:30am-4:30pm. Light cleaning duties, filing, incoming and outgoing calls. Patient scheduling and interacting. Insurance verification and inventory management.
Job Type: Full Time
Salary: $18 per hour
Benefits:
401(k) with a 4% match after 1 year
Health, Dental and Vision Insurance
FSA
Life insurance
Short- and Long-Term Disability
AFLAC
9 Paid Holidays Off
Up to 10 Days of Paid Time Off
Paid Birthday Day Off
Pet Bereavement
Monthly office bonuses if you reach your goal
Employee Discount
Employee Assistance Program (EAP)
Schedule:
8-hour shift
No Weekends
PI834c10bd8a7e-29***********0
Mental Health Unit Coordinator - LICSW or LMHC
Front Desk Associate Job 42 miles from Marblehead
Start A New Career with VitalCore Health Strategies!
VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Mental Health Unit Coordinator at Souza-Baranowski Correctional Center in Lancaster, MA.
View our opportunities at: *******************************
Wages are competitive and based on experience!
MENTAL HEALTH UNIT COORDINATOR BENEFITS PACKAGE INCLUDED BUT NOT LIMITED TO:
Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day
Medical/Dental/Vision Insurance
Life Insurance
Short Term/Long Term Disability
Identity Theft Protection
Employee Assistance Program and Discount Center
401K
PTO
MENTAL HEALTH UNIT COORDINATOR POSITION SUMMARY
The Mental Health Unit Coordinator plays a critical role in ensuring the provision of quality mental health services to patients and addressing their psychological needs. This position involves overseeing and guiding mental health professionals who provide direct care to incarcerated individuals. The Mental Health Unit Coordinator will be involved in working with all disciplines on the Behavioral Health Unit to attain effectiveness in serving the patient population.
MENTAL HEALTH UNIT COORDINATOR ESSENTIAL FUNCTIONS
Acts as point of contact for administrative staff for discussion of treatment programs and problem resolution as needed.
Coordinates development and revision of policies and procedures for the identification, assessment and provision of required clinical services for inmates.
Supervises the planning, development and implementation of treatment programs contracted to VitalCore.
Provides clinical supervision to staff of Behavioral Health Services.
Monitors efforts of Mental Health Services to ensure clinical services are being provided in a timely, professional manner.
Ensures treatment programs contracted are integrated and appropriately staffed.
Provides administrative support to psychiatric staff. Assists coordinators in recruitment and selection of clinical staff.
Coordinates facility behavioral health Quality Improvement Program.
MENTAL HEALTH UNIT COORDINATORMINIMUM REQUIREMENTS
Must be a Licensed, Master's Level Behavioral Health Clinician who can assess and make treatment decisions and provide Mental Health treatment.
Must be independently licensed: LICSW or LMHC
Previous experience as a Mental Health Clinician.
Join our team and experience first-hand how VCHS is leading the pack in the correctional healthcare industry and help us to make a difference in this field!
VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.
We're people who are fueled by passion, not by profit.
#INDMA
Full Time
PI090de79a4032-26***********1
Office Services Specialist
Front Desk Associate Job 14 miles from Marblehead
At the heart of Boston's Financial District, we are seeking an experienced Office Services professional to lead and support various operational functions for a prestigious AmLaw 100 firm. As a polished professional with experience working in a legal environment, you understand the culture and will be able to immediately step into this role and make a difference. The ideal candidate will have a proven track record of office management and will thrive in a role where you'll wear many hats, balancing reception, catering, print, mail, supplies, inventory, and hospitality-related tasks. Your ability to manage various operational functions while maintaining a high level of service is key. The role is between an Office Services Associate and an Office Manager, and requires thick skin, as you will be the first face of the Firm, anticipating needs before they arise and managing day-to-day office operations with professionalism and a smile.
Shift: 8:30am - 5:00pm; Monday - Friday
Pay Rate: $27.00 - $28.50/hr
Key Responsibilities:
Reception Management: Oversee front desk operations, ensuring excellent client service and smooth guest arrivals.
Catering: Manage office catering services, including organizing meetings, events, and daily office refreshments.
Print and Mail Services: Coordinate print services, ensuring timely and accurate production of documents. Handle incoming and outgoing mail deliveries and distribution.
Supplies and Inventory Management: Maintain accurate inventory records for office supplies, ordering as needed, and ensuring proper stock levels.
Hospitality Support: Provide hospitality-related services for clients, guests, and internal meetings, maintaining a high standard of professionalism.
Coordination and Oversight: Supervise and support junior team members in various facilities-related tasks.
Requirements:
Prior experience in a legal firm or similar professional services environment is preferred.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Ability to handle multiple tasks and prioritize effectively.
Strong attention to detail and problem-solving abilities.
A professional and polished demeanor with a focus on providing top-notch client service.
If you are a highly motivated, proactive individual with experience in office management and facilities support in a legal firm setting, we encourage you to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Office Assistant
Front Desk Associate Job 21 miles from Marblehead
The Office Assistant is responsible for supporting the office operations as directed by the Office Manager. Support the Office Manager in a variety of administrative and operational tasks on a daily basis. Assists in coordinating with building management for all building maintenance activities.
Maintain and update filing, inventory, and mailing database systems.
Responsible for the office reception area, answering phones, greeting guests, and referring callers to appropriate parties.
The Office Assistant will provide general clerical support to office activities and provide support services to staff with any project-related deadlines.
Scan, copy, and bind reports, specifications, and other requests.
Prepare powerpoint presentations and monthly reports.
Prepare agendas and plan for meetings. Prepare conference rooms for clients and meetings.
Track and log trip tickets for client fleet and rental vehicles
Handle purchase order requests
Upload, create, and maintain projects using Document Locator
Prepare/set up audio and video conferencing.
Enter/update data and format within tables.
Burn reports to CD or DVD and create labels.
Maintain office supplies inventory.
Maintain paper supply at copiers.
Create and maintain project filing.
Assist with project set-ups and archive closed projects.
Distribute mail.
Coordination of office events and activities.
Job Requirements:
Qualifications:
AS Degree in Business Administration or related field or 5 years related experience.
Effective verbal and written communication skills.
Proficient in Microsoft Office
EEO/Minorities/Females/Disabled/Veterans
This position is a part-time position, 4 hours a day.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Company
Infrastructure Engineering Firm
We design and build essential infrastructure for cities. Our commitment to safety and quality has driven our success since 1898. Join our team and contribute to building a thriving society.
Keywords: Office Assistant, Administrative Support, Office Manager, Project Support, Operations Support, Microsoft Office, Organization, Communication, Teamwork
24-15806 #gttnonit #gttjobs
Front Desk agent
Front Desk Associate Job 18 miles from Marblehead
City, State:Watertown, MassachusettsPart Time, some weekends 24 to 30 Hours
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest's room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.
WORK ENVIRONMENT:
The work environment normally entails the following:
• Indoor work environment
• May be exposed to and use of cleaning chemicals throughout the shift
• Minimal to moderate noise levels consistent with hotel environment
Top of Form
PHYSICAL DEMANDS:
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
• Stand more than 2/3 of the time
• Walk less than 1/3 of the time
• Sit less than 1/3 of the time
• Lift up to 15 lbs
• Push / pull up to 10 pounds
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Hotel Front Desk Clerk
Front Desk Associate Job In Marblehead, MA
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today!
Front Desk/ Receptionist
Front Desk Associate Job 15 miles from Marblehead
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
Job Description:
• Receiving/Directing visitors
• Operate multiple phone lines
• Maintain a neat and presentable reception area
• Coordinate daily meeting room set-up/break-down based on Outlook
• Assist with catering orders for internal functions/meetings
• Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach Raghu Varun
Call on ************ or email your resume to ************************
Front Desk Agent
Front Desk Associate Job 15 miles from Marblehead
Front Desk Agent
Reports To: Front Office Manager/Operations Manager
Benefits
Competitive salary based on previous experience ranging from $17 to $20 per hour worked
3 weeks paid time off available to be accrued per year
40 hours PTO available to rollover each year - remainders are paid out by hotel at end of year!
Health Insurance Benefits - partial coverage paid by hotel
Dental Insurance Benefits - partial coverage paid by hotel
Vision Insurance Benefits - partial coverage paid by hotel
Life Insurance - coverage paid by hotel
401k plan with employer matching 100% up to 4% of personal contributions
8 paid holidays
Monthly MBTA pass paid by hotel
Responsibilities
Check-in and Check-out guests, keeping their information confidential
Handle all reservation inquiries, cancellations, and amendments
Ensure guest satisfaction and uphold the highest quality of guest service
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, travel directions, transportation, or entertainment reservations for guest
Ability to follow shift checklist and accurately record notes throughout your shift
Review VIP reservations for incoming and in-house guests
Sort and track incoming mail and messages
Transmit and receive messages using all communication avenues
Ability to accurately use various office software
Have a full working knowledge and expertise of each shift including night audit
Accurately perform all cash handling and safety deposit box procedures
Monitor lobby traffic and control the flow of non-guests entering the hotel when needed
Must have a comprehensive knowledge of service standards, guest relations, and etiquette
Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations
Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates
Must have excellent mathematical and computer skills
High school education and or relevant training and experience required. Additional education preferred
Additional language ability preferred
room Master training preferred, but not required
Expectations
Always conducts him\herself (acts and dresses) professionally; sets standards for all associates
Ability to verbally communicate effectively with guests, vendors, and other associates
Ability to assist with the preparation of statistical reports and presentations as needed
Ability to accurately report information
Ability to quickly resolve guest complications such as location changes or credit issues
Ability to effectively field guest complaints and develop effective solutions and results
Projects and assignments are completed thoroughly, professionally, and with care
Adjusts to high-pressure conditions and can adapt to change
Assumes responsibility for personal growth and development
Expresses ideas and conveys information clearly, effectively, and professionally
Attend required meetings
Ability to remain calm and alert, especially during emergencies or heavy hotel activity
Front Desk Agent
Front Desk Associate Job 14 miles from Marblehead
As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Answer incoming phone calls to the hotel
Dispatch maintenacne calls into Synergy
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Previous guest relations training is preferred
Front Desk Agent
Front Desk Associate Job 21 miles from Marblehead
Property Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description
Welcome to Boston Marriott Newton, a premier property within the Pyramid Global Hospitality portfolio. Located along the scenic banks of the Charles River in Newton, Massachusetts, our hotel features 430 well-appointed guest rooms and an expansive 34,090 sq ft of versatile meeting space, offering a dynamic work environment that combines comfort with functionality.
At Boston Marriott Newton, we are dedicated to providing exceptional service and fostering a supportive work culture that prioritizes growth and development. Our team members have the opportunity to thrive in a collaborative atmosphere, working alongside professionals who share a commitment to excellence. We offer a variety of roles across departments such as guest services, food and beverage, housekeeping, sales and marketing, and more.
Joining our team means becoming part of a community that values teamwork, professionalism, and a passion for delivering outstanding experiences. With comprehensive training programs and a focus on personal development, we equip our employees with the tools they need to succeed. If you are driven and enthusiastic about hospitality, we invite you to explore the rewarding career opportunities at Boston Marriott Newton. Start your journey with us today.
Overview
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
What You'll Do:
* Greet and welcome guests upon arrival, creating a positive first impression.
* Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
* Manage reservations, answer guest inquiries, and address complaints promptly.
* Maintain a clean and organized front desk area.
* Provide accurate information about the hotel, rooms, rates, and amenities.
* Process payments and manage cash transactions accurately.
* Coordinate with housekeeping and maintenance to ensure smooth operations.
* Promote teamwork and contribute to a friendly, safe work environment.
* Perform other duties as assigned.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* A supportive and dynamic team environment.
* Ongoing training and development programs.
Qualifications
What You'll Bring:
* A friendly and professional demeanor with excellent communication skills.
* Strong organizational skills and attention to detail.
* A passion for customer service with a positive, can-do attitude.
* Ability to multitask and remain calm under pressure.
* Previous experience in hospitality or customer service is a plus but optional.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* Proficiency in hotel management software and Microsoft Office is a plus.
Front Desk Agent
Front Desk Associate Job 14 miles from Marblehead
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Front Desk Agent - Cambria Hotel South Boston
Front Desk Associate Job 14 miles from Marblehead
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Cambria Hotel Boston - Downtown South Boston is looking for a talent Front Desk Agent to join our team!
Job responsibilities:
Process all guest check-ins by confirming reservations.
Assigning room, and issuing and activating room key.
Process all payment types such as room charges.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system.
Count bank at the beginning and end of shift.
Balance and drop receipts according to accounting specifications.
Previous hotel experience preferred. The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara. Other details
Job Family New Jobs
Pay Type Hourly
Travel Required No
Required Education High School
J1 Front Desk Agent
Front Desk Associate Job 15 miles from Marblehead
Property Description
Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking enthusiastic and skilled individuals to be part of our team. With its modern design, state-of-the-art facilities, and commitment to exceptional service, Hyatt Regency Boston Cambridge offers a stimulating work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide outstanding service to our diverse guests and create memorable experiences. With a culture that values teamwork, creativity, and personal growth, Hyatt Regency Boston Cambridge offers opportunities for career advancement and development. Join our team and be part of a dynamic and inclusive workplace where you can make a difference. Apply now to join our Hyatt Regency family!
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Front Desk Agent
Front Desk Associate Job 34 miles from Marblehead
Ltp Pickleball in South Easton, MA is looking for one front desk agent to join our 19 person strong team. We are located on 7 Lois Ln. Our ideal candidate is self-driven, motivated, and engaged.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Help with some simple bar/restaurant tasks
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Basic pickleball knowledge is preferred
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to receiving your application. Thank you.
Front Desk Receptionist (Roxbury)
Front Desk Associate Job 14 miles from Marblehead
The Role : KOS Services Inc. / Dental Dreams LLC in Roxbury is now hiring Receptionists to join our talented and dedicated team in MA . This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
Bilingual
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Agent
Front Desk Associate Job 48 miles from Marblehead
Responsibilities Participate in operating a traditional 24-hour, seven day a week, hotel front desk operation. Greet guests/visitors in a courteous, enthusiastic and professional manner Check-in and Check-out guests. Proper telephone service to include all incoming external and internal calls and setting of wake-up calls. Handling of mail, faxes, messages and deliveries. Utilization of Opera, Micros, Word and Excel. Maintain supply of complimentary guest amenities through housekeeping. Refill the Sundry shop upon shift completion. Complete daily shift checklist. Communicate with fellow guest services employees and other departments to ensure a seamless and positive guest experience. Assist all guests in any way possible in a professional and courteous manner.
Working knowledge of emergency procedures to ensure employee and guest safety. We expect our associates to provide warm, friendly service with a genuine smile and pleasant attitude. Our goal is to make each guest feel like they are a welcomed friend. We look for team players who are willing to learn and who seek opportunities to grow. Must be able to work a flexible, part-time schedule.
Qualifications
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Front Desk/ Receptionist
Front Desk Associate Job 15 miles from Marblehead
• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
Front Desk Agent - Cambria Hotel South Boston
Front Desk Associate Job 14 miles from Marblehead
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Are you a dynamic, enthusiastic, and customer-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to join our team as Front Desk Agent at CAMBRIA HOTEL SOUTH BOSTON!
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect role for you.
Job responsibilities:
Process all guest check-ins by confirming reservations.
Assigning room, and issuing and activating room key.
Process all payment types such as room charges.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system.
Count bank at the beginning and end of shift.
Balance and drop receipts according to accounting specifications.
Concierge duties
Previous hotel experience is higly preferred.
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
Other details
Job Family New Jobs
Pay Type Hourly
Front Desk (Lowell)
Front Desk Associate Job 25 miles from Marblehead
The Role : KOS Services Inc. / Dental Dreams LLC in Lowell is now hiring Receptionists to join our talented and dedicated team in MA . This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.