Front Desk Associate Jobs in Keller, TX

Job Details Flower Mound Dental - Flower Mound, TXDescription Excited to be growing our team! We are in need of a Front Desk Receptionist who loves to chat with patients while still getting it all done behind the counter! We have a great team and can't wait to meet you! We offer competitive wages, a full benefit & PTO package and a fun working environment with a friendly team-based atmosphere. We are a high-tech, top-quality dental practice looking for a front desk team member to join our high-energy team. Excellent people skills, attention to detail and dedication to teamwork are a must. If you want to build a dental career, create awesome experiences for the patients you meet, and deliver quality care then we are the place for you! As a front office member, you work well in a team and individually. You must have the ability to work in a fast-paced environment, multitask while staying organized, and be a self-starter. As our front desk, you are motivated to keep the practice productive and the schedule full. You strategically schedule appointments that enhance the patients experience and promote smooth operations. Job Duties (others as assigned) Follow up on unscheduled treatment Scheduling appointments Collecting patient balances Insurance verification Data entry Review create Routing slips for the next days' patients Documentation of patient records Answering phones You would possess the following skills and qualifications: Computer use is an essential part of this position Excellent written and verbal communication skills Time management Ability to adapt and flexible Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person

We are looking to add an upbeat, enthusiastic Front Desk Agent to provide great service and memorable experience to our guests. Benefits for the Hotel Front Desk Agent: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities The Hotel Front Desk Agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner. They will also: Provide information about our hotel, available rooms, rates, and amenities Assist guests and resolve guest challenges to ensure 100% guest satisfaction Accurately conduct all cash handling and credit card processing activities Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures Perform any other job related duties as assigned Desirable Qualifications for our Hotel Front Desk Agent: Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a front desk agent, we want to hear from you! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Details Experienced Texican Court - Irving, TX Full Time High School $16.00 - $18.00 Hourly Any Hospitality - HotelDescription Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Texican Court is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel's are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. Shift Requirements: 7am-3pm, 3pm-11pm, 12pm-8pm Essential Functions: To be thoroughly acquainted with all check-in procedures and policies. To be thoroughly acquainted with all check-out procedures and policies. Be familiar with guest scenarios. Be familiar with all technical equipment as related to the Front Desk. To be familiar with all hotel facilities. To be familiar with general organization set-up. To be familiar with the inter-relationship between the different departments. Hotel Specific Essential Functions: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data etc from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Texican Court standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Texican Court Standards and regulations to encourage safe and efficient hotel operations. Check guests into or out of hotel. Confirm credit and payment method at check in. Confirm full payment at check out. Log all requests, confirm completion and follow up. Direct guests to daily functions within hotel. Complete bucket check. Review PMS inventory and House Count for availability and rates. Book reservations for day of arrival or future stays. Balance and prepare individual paper work for closing of shift. Balance bank daily. To be thoroughly acquainted with all hotel promotional programs. Run copies and charge guests as needed. Send faxes and charge guests as needed. Run daily arrival report and mark registration cards for special requests. Distribute packages and mail to guest services for delivery or inform guest of receipt. Stock and clean work space for next shift Distribute billing reports to Hotel outlets. Block bus tours and notify housekeeping. Run PBX board as necessary. Load PMS, PBX, PC, Folio as necessary. Other duties as required. Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine. Working Environment: Interior and on occasion exterior of hotel with exposure to weather conditions. Physical Requirements: Standing/Walking: Constantly: At front desk on tile or carpet. Crouching (bend at knees): Frequently. When getting supplies from cabinets, picking things up from the floor, and loading the computer printer with paper. Stooping (bend at waist): Constantly. Getting keys, supplies, and doing paperwork on the front desk. Twisting (knees/waist/neck): Constantly. When working with several people at once; watching for guests; retrieving material. Reaching (overhead/extension): Constantly. Passing materials to guests over the front desk counter. Handling/Grasping: Constantly. Handling telephones, folios, files, fares, supplies, keyboards, grasping pens, telephones, and credit card. Pushing/Pulling: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. Lifting/Carrying: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs. Qualifications/Benefits Qualifications: Hotel Operations or Customer Service experience preferred Communicates effectively with others Works productively with a team Effective multitasking skills Composure and patience under pressure Skilled in working with multiple computer programs BENEFITS: Medical, Dental, Life insurance Paid Time Off Paid Community Service Days Click here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Flexible availability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION:The purpose of the Front Desk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships and retail Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability Daily and/or occasional travel to neighboring businesses may be required. RESPONSIBILITIES: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm first time classes Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain acceptable level of personal sales production Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure studio is clean and tidy Other duties as assigned Position can be in Keller, Irving and/or Las Colinas COMPENSATION & PERKS: Competitive base based on experience Free or discounted studio memberships Commission paid on sales Leave the stuffy clothes behind, it's all leggings and shorts here! Opportunity for bonus based on performance Opportunities for growth within the studios, including additional sales and management opportunities Compensation: $12.00 - $14.00 per hour Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.

Part-time Description About Our Company We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators! About The Sinclair Hotel The Sinclair Hotel, Autograph Collection is a 164-room boutique hotel where the heart of Fort-Worth welcomes you with genuine Southern hospitality. Our historic hotel seamlessly intertwines modern technology with timeless charm, promising an unparalleled experience. The Sinclair is unlike any other, where the rich traditions of the past within our 1930's art deco architecture marry with contemporary sophistication of today. You should join our team if you believe... That you can go above and beyond for our guests, and you can exceed the expectations of every guest that arrives to the hotel. It's empowering to exercise creativity and collaboration. In joining an organization that cares about and supports your career growth and development. You're a great fit for this role if you... Have a desire to provide the highest level of service possible in an efficient, courteous and professional manner. Are efficient when assisting guests when checking in or out, registrations, maintaining the property management system with the most up-to-date accurate information. - Demonstrate a pleasant professional communication and demeanor when interacting with guests, regardless how busy it is. Respond graciously and efficiently to guest service issues and report situations to management. Are eager to answer questions about the hotel or restaurant and surrounding areas. Engage and work cooperatively with other departments, exemplifying strong teamwork and treating all coworkers with professional respect. Have open availability to work on any day of the week, including weekends and holidays. Can accomplish additional tasks and responsibilities that may be assigned at the discretion of the manager based on the volume of business. Requirements We're excited to have you join us because... You have previous Customer Service experience. You have the ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers at all times. You demonstrate strong customer-relation skills with a total commitment to guest satisfaction. You are a "people-person" who thrives on public contact. You are capable of conflict resolution when facing challenging situations with guests and other stakeholders.

CROWNE PLAZA ARLINGTON HOTEL Part-time Front Desk Agent/Night Auditor Duties and Responsibilites The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests • Check guests in, issue room keys, provide information on hotel services and room location • Ensure required identification is taken from guests at check-in in line with local legislative requirements • Answer phones in a prompt and courteous manner • Up-sell rooms where possible to maximize hotel revenue • Answer, record and process all guest calls, messages, requests, questions or concerns • Record guest preferences in the system • Check guests out, including resolving any late or disputed charges • Accurately process all cash and credit card transactions using established procedures • Issue, control and release guest safe-deposit boxes in line with hotel procedures • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up • Take action to solve guest problems/complaints using appropriate service recovery guidelines • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty. Night Auditor Duties and Responsibilities The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include: • Balancing the accounts from day shift • Managing front desk activity and handling guest check-ins and checkouts • Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference • Handling customer requests and complaints and directing other employees or departments accordingly • Creating invoices, bills and checks for vendors, employees and contractors • Managing and updating all official documentation pertaining to the role • Ensuring that all end-of-day activities have been successfully executed by employees in all departments • Answering calls and queries related to potential booking Qualifications 2 years full-service Hotel Front Desk experience required upto 2 years Hotel Night Audit experience required Strong customer service skills with the ability to handle difficult situations professionally Knowledge of safety and security procedures Excellent communication skills, both verbal and written Multilingual abilities are a plus Strong knowledge of front desk operations, including check-in/check-out procedures and reservations management Proficient in using Opera hotel management software and computer systems. Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing Advanced math and bookkeeping skills Time management and multitasking skills Ability to handle cash transactions accurately and responsibly Detail-oriented with strong organizational skills Abiltiy to stand long periods of time Schedule: Rotating shifts including evenings, overnight, weekends and holidays. Required availability Friday and Saturday 11pm-7am Work Location: In person FLSA status: Non-exempt.

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District. Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. Job Specific * Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests * Obtain necessary credit and payment information from guests * Provide check cashing and foreign currency conversion for hotel guests * Coordinate with other hotel departments to satisfy guest requests * Provide detailed information about hotel facilities and operating hours * Adhere completely to all Loews Hotels Star Service Standards * Sell rooms in accordance with Front Desk sales strategies * Receive and transmit guest messages * Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies * Distribute and coordinate completion of SQS survey cards during guest check-out * Read Group Profiles and Banquet Event information on a daily basis * Maintain the cleanliness and excellent condition of equipment and work area * Other duties as assigned * Maintains clean and excellent condition of Front Desk area * Maintains proper stock of all supplies in Front Office * Executes emergency procedures in accordance with hotel standards * Notifies appropriate individuals and departments of any problems or unusual matters of significance * Attends all appropriate hotel meetings and training sessions * Is polite, friendly, and helpful to guest, employees and management * Promotes and applies teamwork skills at all times * Complies with all hotel standards, policies, and rules * Complies with safety regulations and procedures * Remains current on hotel information and changes General The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: * General knowledge of hotel departments * Excellent communication skills - oral and written * Excellent guest service skills * Knowledge of computer programs utilized in property management * Able to work a flexible schedule, including weekends and holidays * Must be able to stand for an eight-hour shift

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with "We love what we do and what we do is important." Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests: * Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. * Maintain the Virgin "Tone of Voice," Culture & level of standards set forth by the management team. * Use excellent communication skills with guests, staff including verbal, written and body language. * Learn and retain knowledge of all front office technical systems (HMS, EAM, Guestware, GoConcierge, etc). * Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). * Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. * Adhere to the following cashiering procedures. * Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies. * Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. * Be able to communicate timely and in a responsive manner via digital device. * Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. * Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service. * Be creative and think outside the box to create memorable experiences for our guests. * Work well on a team or independently while being accountable for work performed. * Take, record and relay messages accurately, completely and legibly. * Complete all items on the shift checklist. * Adhere to security procedures to ensure our guest's safety. * Handle all issues and concerns on the overnight shift and keep proper documentation of all important events. * Be a team player! * Highly organized, anticipating needs and over delivering wherever possible. * Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… * Ability to work a shift other than a day shift, such as pm, swing or overnight shift * Ability to work on weekends and holidays * Stand for periods of 8-10 hours * Input and access data in various computer systems. * Understand guest inquiries and provide clear, concise responses. * Work with others like a rock star, while constantly advocating for your guests. * Communicate clearly in verbal and written English. * Work cohesively with other departments and co-workers as part of a team. * Focus attention on details. * Maintain confidentiality of all guests and hotel information. * Maintain a neat, clean and well-groomed appearance per hotel standards. * Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties. * Adhere to hotel policies including but not limited to attendance, safety, behavior. Background must-have: * Current, legal and unrestricted ability to work in the United States. * At least 1 year of customer service and/or hotel front desk experience is highly preferred. * Ability to compute accurate mathematical calculations. * Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone. * Proficient MS Word, Excel, and PowerPoint. * Ability to work on overnights, weekends and holidays is required. #LI-onsite #LI-onsite

The ideal candidate should be a highly motivated individual; able to work well in a fast-paced environment while always maintaining a high level of great customer service and professionalism. Duties and Responsibilities: Personally greet guests and clients upon their arrival and direct them to the appropriate meeting or management team member Answer telephone calls and emails in a prompt manner, direct calls or assist caller with requests Must be able to communicate clearly and effectively by phone, in person, email and take detailed messages Ensure all common areas within office are clean and tidy Receive, sort and distribute mail and deliveries Ability to multi-task and have general computer skills in Microsoft Office applications Maintain the filing/storage system of company documents Perform clerical duties such as making copies, running errands, etc. Provide additional general office support as needed to the management team with a variety of clerical activities and related tasks Confirm clients existing appointments Take payments Call existing clients regarding specials

Raines Co. - Your Future is Now The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Qualifications High school diploma, GED or equivalent Experience in customer service, forward-facing, or other guest related positions Proficient in Microsoft Office or similar computer applications Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred Must speak English fluently. Must have excellent written and oral communication skills. Problem solving, reasoning, and ability to multi-task and interact with people under pressure. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Life as a Front Desk Agent: As a Front Desk Agent with Superhost Hospitality at [Hotel], you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include: Greeting guests upon arrival and ensuring a smooth check-in process. Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions. Handling reservations, cancellations, and guest inquiries with professionalism and efficiency. Managing and resolving guest concerns or issues promptly and courteously. Coordinating with other hotel departments to ensure seamless guest experiences. What We're Looking For: We are seeking an individual with the following attributes: Communication Skills: Excellent verbal and written communication skills. Customer Service: A passion for delivering outstanding customer service. Problem Solving: Ability to handle guest issues with tact and diplomacy. Team Player: Collaborative mindset to work effectively with colleagues. Additional Requirements: Must be able to commute. Availability for varying shifts, including evenings, weekends, and holidays. What to Expect in Your First Few Months: In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests. The Perks of Working for Us: Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions. Exclusive travel discounts at our hotel partners and franchises worldwide. Participation in our Wellness program to support your overall well-being. On-demand pay opportunities for instant access to earnings between paychecks. Access to a leadership development program and diverse growth opportunities. Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment. How to Apply: Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online. Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace. About Superhost Hospitality: People Focused. Performance Driven. With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.

Job Details Hilton Garden Inn Frisco - Frisco, TX Part Time AnyJob Posting Date(s) 11/20/2024 11/20/2025Description Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

COME BE PART OF OUR GROWING FAMILY! We offer bonus incentive programs for all positions and a comprehensive benefits package to all eligible full-time team members! If you are energetic , like to be recognized and have a passion for serving others , then please visit sevahos.com to learn more about our company and to see all of the employment opportunities we have to offer! TITLE: Front Desk Agent POSITION FOCUS: Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere. JOB REQUIREMENTS: 90% of shift is standing and bending/kneeling. Must be able to reach all areas of hotel to assist clients. Occasional carrying and lifting of heavy items. Proficient with computers and Microsoft Office. Will be required to work weekends and holidays and all shifts, as necessary. ORGANIZATIONAL STRUCTURE: Reports to: Front Desk Supervisor and/or Front Office Manager and/or Assistant General Manager. Subordinates: N/A PRIMARY RESPONSIBILITIES: · Greets guests and completes established check-in procedures. · Accurately completes shift checklist and stays at front desk post throughout the entire shift. · Facilitates guest departure (check-out) procedures in order to open the room for the next sell. · Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and maintains accurate hotel records. · Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. · Maintains good customer relations by keeping abreast of all departmental functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. · Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and to provide guests with timely and efficient service. · Controls cash transactions at the front desk and maintains complete responsibility for personal bank. · Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the timeliest and most accurate method possible. · Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. · Understands and ensures that the front desk needs to remain staffed even if the following shift is tardy or late. · Provides assistance to other team members and departments. · Ensures safety by following security procedures. · Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times. · Observes the 5x10 rule, which is to be complied with at all times. Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. · Performs other duties as assigned, requested or deemed necessary by management.

Your smile and excitement sets the tone for each patient's visit. You're the front line of our office and will be the first point of contact over the phone or on arrival. You are outgoing, have a passion for helping others and your organizational skills are envied by all. That makes you perfect for our Front Office position! The Skills We Are Looking For You should have a professional, caring and friendly attitude with great spoken and written communication skills alongside a cheery, emphatic nature. Other duties include: • Greet all patients • Confirm and schedule appointments • Insurance verification • Update patient information • Other administrative tasks We Think You'll Fit Right In If you are a customer service-minded individual who wants to utilize your skills and knowledge in a meaningful way, then we want to talk to you! No healthcare background is needed (training and specialized knowledge in the industry is provided). Give us call or email with your interest. We are looking forward to hearing from you! What You Should Know Bear Creek Family Dentistry has been serving the Dallas/Ft. Worth Metroplex for over 30 years. We have 11 thriving office locations spread throughout the DFW area which cater to patients of all ages (infants, toddlers, teens, and adults). With a practice philosophy of providing outstanding care in a professional and friendly environment, our staff finds great personal and professional satisfaction in providing first rate service to our customers and their families. Check out our google reviews and see what people are saying! Requirements Bilingual High school diploma

As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent. The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team! Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com End of Job Description #IND123

Vintage Hotels LLC in Lewisville, TX is looking for one front desk agent to join our 33 person strong team. We are located on 1657 South Stemmons Freeway. Our ideal candidate is attentive, motivated, and hard-working. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Maintains compliance with company policies, practices, procedures and safety standards. Required to be flexible on working all shifts when needed unless stated otherwise in writing signed by the General Manager prior to hire. Weekends required. Assists in booking meetings and groups. Works closely with Sales Department on upcoming events, tours, groups, etc. Works closely with Facilities Manager to inform them of occupancy forecasts, changes, guest deficiencies, etc. Checks, replenishes, and maintains inventory on all Guest Service Incentives and Market Place as directed by the Guest Service Manager. Handles petty cash and paid put transactions. Participates in property staff meetings as directed. Reports to the Assistant Manager and General Manager, significant results, problems, and personnel actions regarding assigned personnel or guest concerns. Checks and records pertinent comments into Front Desk daily email log, communicating service recovery, challenges, follow ups, leads, etc. Utilizes guest service recovery and tools implemented to increase guest service, managing the guest service experience creating memorable service experiences. Executes other associated responsibilities as directed by the Assistant General Manager and General Manager. If applicable, inspects all conference rooms and common areas each day to ensure setup, cleanliness, & security standards are met. Reports in a proper uniform which is cleaned and pressed. Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills High school diploma or GED required Previous Front Desk experience preferred Must have excellent verbal and written communication skills Must be organized, efficient and prioritize work Must have a basic level of proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Must have good guest relation skills with strong emphasis on problem solving techniques Must be a team player with the ability to work well in groups Must be able to multi-task Must be available to work weekends We are looking forward to receiving your application. Thank you.

Job Details Advanced Dentistry - Lewisville, TXDescription Professional and enthusiastic office looking for a Dental Front Coordinator in Lewisville, TX. We're searching for a passionate, team-oriented, and highly skilled office management, insurance treatment planning, and schedule management! Candidates must be professional, organized, and experienced in managing the day-to-day operations of a dental practice. We are a thriving dental practice with a high level of commitment to patient care and are looking forward to the newest addition to our team! The right candidate will exhibit professionalism and leadership and be detail-oriented and compassionate. Must be available to work 7:45 am until 5:00 pm. Requirements: At least 3 years of Dental experience At least 1 year of Dental Front Office Open Dental experience preferred but not required Job duties include but are not limited to: Field office calls and schedule patients Confirm appointments Complete post-op calls as needed Verify dental insurance Collect patient payments Other duties as assigned by the practice coordinator Benefits Medical Vision Life Insurance 401k with matching Aflac Supplimental Insurance Dental Coverage Most major holidays are offered for PTO Quarterly bonuses available About Pearl Street Pearl Street is a small group of partner dentists with dental practices throughout Texas. We are working to empower the dentists in our group with the best tools for their practice. Additionally, we have a centralized business team that handles many of the non-clinical services, including Human Resources, Operations, Billing, Training, Finance & Bookkeeping, Credentialing, Facilities Support, IT, and Marketing. Pearl Street is reimagining group dentistry and preserving the private practice! We are bringing a fresh perspective and providing exceptional dental care. We are passionate about creating extraordinary experiences for our dental providers, our loyal team members, and our patients. We look forward to hearing from you! Job Type: Full-time Pay: From $17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person