Front Desk Associate Jobs in Indianapolis, IN

City, State:Indianapolis, Indiana The purpose of a Front Desk Agent is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE! Apply NOW! Look Forward to meeting you! **MUST BE AVAILABLE TO WORK EVENINGS AND WEEKENDS** View all jobs at this company

Our Welcome Front Desk and POS Attendants are the first and last impression for The Riviera Club for both members and guests. The person applying should be energetic and welcoming, organized, positive attitude, have computer basics knowledge, and want to work in customer service. Opening and Mid Day shifts are currently available!! Job Responsibilities Include: - Greeting members - Handling financial transactions & balancing cash drawer - Taking reservations for all Rivi events & programming - Keeping front desk stations & lobby organized & clean - Answering phone calls and assisting with member questions & concerns - Providing membership information for potential Rivi members. The position is available for Full or Part Time occupation. Please email or call Gregg at ************ (ext. 175) Job Types: Full-time, Part-time (Opening & Mid Day Shifts Available) Hourly: $10.00 /hour View all jobs at this company

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable-to our guests and our clients. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description 16.00

Greet and check in members, guests and visitors to the JCC. Process transactions and answer questions about the JCC, its programs and services. Route phone calls and inquiries to the appropriate person/department. Make all guests and visitors to the JCC feel welcomed and appreciated. This position is part-time and will work closing shifts Thursday-Sunday. A primary responsibility of this and all other jobs at the JCC is to ensure by whatever rational and reasonable means necessary that each and every member, guest and visitor leaves the JCC feeling just a little better than when they arrived. ESSENTIAL DUTIES AND RESPONSIBILITIES Facilitate an exceptional experience for the JCC community through warm greetings, excellent customer service, and seamless check-in processes Greet visitors and members and verify membership status upon check-in processing visitors through security check-in procedure Provide information regarding JCC membership, policies and procedures, program events and classes, current and upcoming activities and ensure policies are enforced. Answer incoming calls (through switchboard) and route calls using proper phone etiquette Process financial transactions and balance end of shift paperwork Follow established procedures in the event of an emergency (ie, contacting security/EMT/Fire Department) Process membership applications (ie, paperwork, payment, picture IDs) Lead facility tours and convert to membership Other Duties as assigned QUALIFICATIONS Education & Experience High school diploma Minimum of 1 year customer service experience Familiarity in processing financial transactions and maintaining cash drawer CPR/AED and First-Aid Certified (preferred) Ability to consistently work closing shift Thursday - Sunday Knowledge/Skills/Abilities Proficient computer skills (with the ability to learn proprietary system) Professional and friendly attitude Commitment to providing excellent customer service to members, guests, visitors and co-workers Ability to follow an emergency action plan Must be reliable and dependable in regards to attendance Ability to process cash transactions accurately Must respect and maintain confidentiality of members' information Helpful to work additional shifts when requested Interpersonal, Customer Service & Communication Skills Requires ability to effectively communicate JCC mission to staff, members. vendors and volunteers Requires high-level skills in customer service/member care Embrace and model the JCC Internal Service Standards of Respect, Gratitude, Communication, The Golden Rule, and Ownership/Accountability Exemplifies personal qualities of integrity, credibility and unwavering commitment to the JCC's mission Equipment Used Telephone Computer Fax Copier 2-way radios AED device PA system Work Environment The work environment characteristics are representative of a community center. The pace of work is variable with the possibility of multiple requests occurring simultaneously. The physical demands of the position include sitting/standing for long periods of time and using computer keyboard to complete tasks. EEO STATEMENT At JCC Indianapolis, our mission is to provide inclusive experiences that lead to personal growth and community building. We embrace and serve a diverse community, bringing together the best of multiple generations, cultures, religions, skillsets and thinking. We also know that the more inclusive we are, the better our community will be. As an equal opportunity employer, we stay true to our mission by ensuring that the JCC can be anyone's community.

Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Merit-based pay increases Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer - responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities: Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards Compensation: $10.00 - $13.00 per hour

Job Type Full-time Description Job Summary: The Front Desk Attendant is responsible for maintaining a safe and secure environment for all employees, visitors, and residents. The Front Desk Attendant performs light clerical and janitorial tasks, as well as security duties such as signing in and out visitors. Duties & Responsibilities: • Greet all residents and visitors with a smile and be ready to provide excellent customer service. • Monitor entrance and departure of visitors, and other persons, ensuring they sign the in and out log. • Maintain accurate records of all visitors and deliveries with date, time, and destination. • Write reports of daily activities and irregularities. • Prevent severe damage to buildings and tenant property by reporting incidents to the appropriate authorities. • Monitor and operate security systems such as security cameras and alarms. • Assist with emergency evacuation procedures. • Complete detailed incident reports for all security incidents for appropriate management personnel. • Assist with clerical duties during down time, such as sorting, photocopying, faxing, scanning and file administration. • Assist with basic custodial duties as needed, such as trash removal from front office area, dusting, and light cleaning. Knowledge, Skills & Abilities: • Excellent customer service and interpersonal skills. • Positive attitude, good judgement, and problem-solving skills. • Observant with a notable focus on ensuring safety and security. • Ability to remain firm yet calm and professional in challenging situations. • Self-starter with demonstrated high degree of independent initiative. • Proficient with Excel and Microsoft Word. Education & Experience : • High School Diploma or equivalent required. • 2+ years of relevant experience preferred. Familiarity with property management industry is a plus. • Must have a valid driver's license, clean driving record, and the ability to travel as needed between work locations. Physical Demands: • Long periods of working on a computer and communicating via phone and email. Extensive keyboarding. • Ability to move throughout building and worksites as necessary • Regularly required to communicate verbally and understand conversation both in person and via phone. • May occasionally lift and/or move up to 20 pounds. • Drive personal vehicle between worksites as needed. Other Duties: This job description does not encompass all responsibilities and activities of the position. Management may add or change duties as needed. EEO Statement: UPHoldings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, promotion, termination, compensation, and training. Salary Description $14. 00

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. Job Description $17 per hour plus free parking! For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other! Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Seeking a front desk worker to cover late night to early morning. Applicant must be strong and dependable with great customer service and communication skills. This person would be responsible for greeting members and helping with their accounts. Computer knowledge is a must. This person will also be responsible for enforcing and upholding policies and procedures along with maintaining the cleanliness of the gym during their shift. Compensation: $10.00 per Hour

Conduct operating functions of the Art Center's Front Desk. Represent the organization in a friendly, professional manner as the first point of contact for all students and visitors to the facility. Promote classes and membership benefits. Assist and provide an excellent customer service experience to all staff, faculty, students and guests. Essential Job Functions : Answer incoming phone calls: provide necessary information or direct to appropriate contact Work with students: assess needs, advise, and register for classes Solicit memberships to new students, current students and donors Process memberships in Activenet and work with Guest Service Lead to keep development software updated. Open and close facility (daily): arm/disarm security alarm, lock/unlock doors, turn on/off lights, cash register open/closing processes and technology-dependent art works Handle cash register sales: class supplies, merchandise, exhibition artwork, studio rental payments, gift certificates and tickets to IAC events Accurately process data entry functions: contact information, payments, refunds, transfers, discounts, memberships and adjustments Accept, record and disperse packages, mail and materials delivered daily Ensure that appropriate students, faculty and guests have access to necessary materials and rooms within the building Support co-workers in information sharing and empower them during challenging customer service interactions Work with Guest Services Team Lead and Operations Manager on improving guest relations by obtaining feedback, discussing ideas on current or possible SOPs, reviewing challenges and success stories Alert the Guest Services Team Lead of front desk supply and first aid needs Additional Job Functions as needed : Assist with preparation for upcoming Indianapolis Art Center events Assist with data entry for Communications, Development, Education and OutReach Departments Interact with students and guests providing insight to current exhibitions, OutReach projects and ArtsPark exhibits Assist with artwork pick up with artists, students and purchasers after exhibit closes or class ends Work with Operation Manager & Guest Service Team Lead in semester preparation: prepare paperwork, ensure studio paperwork is accurate and stocked, create open studio cards for appropriate students Assist Guest Service Lead with membership renewals: prepare paperwork, mail letters, and keep spreadsheet of membership expirations for renewals Assist with volunteer program Knowledge and Skill Requirements Computer and data entry experience Excellent phone and communication skills Knowledge of Microsoft Office and Outlook products Must be able to work independently and make sound decisions Other Requirements: Must have a flexible schedule as this this position works select hours during weekdays, weeknights, weekends, and holidays. Education and Experience : A combination of education, training and experience equivalent to a High School diploma plus 2 years customer service experience Physical Requirements and Working Conditions : Individuals must be able to communicate effectively both orally and in writing. Public speaking skills are essential Employee must be able to move freely about the work site and perform routine physical and manual tasks associated with the position including the ability to lift 25 lbs. daily

←Back to all jobs at TRU Downtown Indianapolis, IN Front Desk Agent - TRU By Hilton Downtown TRU Downtown Indianapolis, IN is an EEO employer - M/F/Vets/Disabled Come join the energetic, young-at-heart hotel TRU By Hilton 1 mile from downtown Indianapolis! We are hiring for a Front Desk Agent to join our TEAM, that promotes a strong work ethic and values. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2024. We offer a referral bonus program for all levels. Must be available: 7:00 AM to 3:00PM and 3:00PM to 11:00PM Benefits: · MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard · Paid Holiday for Full Time/Part Time - Upon hire · Paid Time Off for Full Time/Part Time - 6 Months of Service · Nationwide Employee Stay Discounts for Hotel Brand Qualifications: · Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve. · Ability to understand and follow directions · Excellent customer service skills · Hotel experience is preferred, not required. Responsibilities: · Responsible for greeting customers immediately with a friendly and sincere welcome. · Will use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions. · Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures · Creating guest reservation, completing guest registration, applying charges and payment to guest folios. Visit company website: ************** Please visit our careers page to see more job opportunities.

Property Description The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis. Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Title: Hotel Front Desk Agent Company Overview: Join our team at Holiday Inn Indianapolis Airport, a leading hospitality provider renowned for its exceptional service and commitment to excellence. With a track record of being named among the top places to work for three consecutive years, we pride ourselves on upholding our core values: RISE – Respect, Integrity, Service, and Excitement. We are dedicated to creating memorable experiences for our guests while fostering a positive and supportive work environment for our team members. Position Overview: As a Hotel Front Desk Agent, you will be the face of our establishment, responsible for providing exceptional customer service to all guests. Your role is crucial in ensuring smooth operations and maintaining high guest satisfaction levels. The ideal candidate is dependable, possesses strong computer and phone skills, excels in problem-solving, and is passionate about delivering outstanding service with a warm smile. Key Responsibilities: Greet guests warmly and assist them with check-in and check-out procedures. Handle guest inquiries, requests, and complaints promptly and professionally. Process reservations, cancellations, and modifications accurately and efficiently. Maintain a clean and organized front desk area. Provide information about hotel facilities, services, and local attractions. Answer phone calls, take messages, and redirect inquiries as necessary. Handle cash and credit card transactions accurately, following established procedures. Collaborate with other hotel departments to ensure guest needs are met effectively. Follow company policies and procedures to ensure compliance and guest satisfaction. Uphold the company's core values of Respect, Integrity, Service, and Excitement in all interactions. Requirements: High school diploma or equivalent; hospitality or customer service certification is a plus. Proven experience in a customer service or hospitality role is preferred. Strong computer skills, including proficiency in MS Office and hotel management software. Excellent verbal and written communication skills. Exceptional interpersonal skills with a friendly and approachable demeanor. Ability to multitask, prioritize tasks, and solve problems efficiently. Willingness to work flexible hours, including nights, weekends, and holidays. Demonstrated reliability and punctuality. A genuine desire to provide outstanding service and create positive guest experiences. Benefits: Competitive compensation package Opportunities for career advancement and professional development Comprehensive benefits package including health insurance, retirement plans, and vacation time Employee discounts on hotel stays and other company services Supportive and inclusive work environment fostering personal growth and teamwork Insurance Medical Dental Vision VPS Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Join our team at Holiday Inn Indianapolis Airport and become part of a dynamic organization committed to excellence in hospitality and employee satisfaction. Apply now to embark on a rewarding career journey with us! Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical Dental and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

The Guest Service Representative will perform a range of duties in a professional, courteous, and efficient manner, with a primary focus on guest check-in and check-out procedures. These responsibilities are designed to ensure a seamless guest experience, contributing to overall satisfaction while maintaining operational effectiveness. Duties may extend beyond the check-in and check-out process, encompassing additional tasks that support the smooth functioning of the guest services department. Responsibilities Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. • Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests Education and Experience HS Diploma or equivalent Minimum 3 months hospitality, general office, accounts receivable or customer service experience. This is an hourly position at $16 an hour

Seeking highly motivated and out-going individuals looking to join an upscale massage and facial front desk and sales team. If you are looking to be a part of a fun, positive culture with career growth opportunities then you may be who we are looking for. Full time positions available at our Carmel, Ironworks, and Fishers locations. A career with Massage Heights allows you to fulfill your passion of improving lives everyday. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate (starting at $14+/hour) Commissions Paid on Sales Paid Vacation Growth Opportunities into Management (positions available) Health Insurance Partner Monthly massage or facial provided to take care of you! (50% OFF any additional massages or facials) Qualifications are as follows: Excellent Guest service and communication skills Must have sales or retail and Guest service experience Previous membership sales experience a plus Strong understanding of basic computer software Positive, energetic attitude Available to work flexible hours and days; including evenings and weekends High School diploma or equivalent preferred Become part of a Team that stands above the rest in terms of values, organization, guest service, and teamwork. Reach out to Elevate Your Career with Massage Heights!

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board's endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we've been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We are seeking a highly motivated individual to fill the role of a Part-Time Front Desk Greeter at a Home Owners Association in the Indianapolis IN market. This person should be friendly and outgoing, able to multi-tasks and be extremely attentive, organized and detail orientated.As the Receptionist/Front Desk Greeter, you will be the first to greet each resident, assist with daily operations of the community, help with general office administrative work; including following up with emails, answering phones and relaying messages to the appropriate individuals. This is a part-time position with availability for working nights and weekends. Applicants Must: Have previous Office or administrative experience Be professional, organized and self-motivated Possess strong written and verbal communication skills Hold a valid license to operate a motor vehicle with a clean driving record Have a proficiency with Microsoft Office and general computer skills Benefits and Compensation: Salary commensurate with experience and qualifications Training and Support provided Work-life balance Sentry Management is an Equal Opportunity Employer

Job Title: Hotel Front Desk Agent Company Overview: Join our team at Holiday Inn Indianapolis Airport, a leading hospitality provider renowned for its exceptional service and commitment to excellence. With a track record of being named among the top places to work for three consecutive years, we pride ourselves on upholding our core values: RISE - Respect, Integrity, Service, and Excitement. We are dedicated to creating memorable experiences for our guests while fostering a positive and supportive work environment for our team members. Position Overview: As a Hotel Front Desk Agent, you will be the face of our establishment, responsible for providing exceptional customer service to all guests. Your role is crucial in ensuring smooth operations and maintaining high guest satisfaction levels. The ideal candidate is dependable, possesses strong computer and phone skills, excels in problem-solving, and is passionate about delivering outstanding service with a warm smile. Key Responsibilities: Greet guests warmly and assist them with check-in and check-out procedures. Handle guest inquiries, requests, and complaints promptly and professionally. Process reservations, cancellations, and modifications accurately and efficiently. Maintain a clean and organized front desk area. Provide information about hotel facilities, services, and local attractions. Answer phone calls, take messages, and redirect inquiries as necessary. Handle cash and credit card transactions accurately, following established procedures. Collaborate with other hotel departments to ensure guest needs are met effectively. Follow company policies and procedures to ensure compliance and guest satisfaction. Uphold the company's core values of Respect, Integrity, Service, and Excitement in all interactions. Requirements: High school diploma or equivalent; hospitality or customer service certification is a plus. Proven experience in a customer service or hospitality role is preferred. Strong computer skills, including proficiency in MS Office and hotel management software. Excellent verbal and written communication skills. Exceptional interpersonal skills with a friendly and approachable demeanor. Ability to multitask, prioritize tasks, and solve problems efficiently. Willingness to work flexible hours, including nights, weekends, and holidays. Demonstrated reliability and punctuality. A genuine desire to provide outstanding service and create positive guest experiences. Benefits: Competitive compensation package Opportunities for career advancement and professional development Comprehensive benefits package including health insurance, retirement plans, and vacation time Employee discounts on hotel stays and other company services Supportive and inclusive work environment fostering personal growth and teamwork Insurance Medical Dental Vision VPS Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Join our team at Holiday Inn Indianapolis Airport and become part of a dynamic organization committed to excellence in hospitality and employee satisfaction. Apply now to embark on a rewarding career journey with us! Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.