Front Desk Clerk (part time/seasonal)
Front Desk Associate Job In Harlingen, TX
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Front Desk Clerk (part time/seasonal) in Harlingen, Texas.
What you'll do:
Our Sunshine RV's Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Process payments and deposits.
Run reports and submit maintenance request forms to ensure office efficiency.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Front Desk Clerk (part time/seasonal)
Front Desk Associate Job In Harlingen, TX
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk (part time/seasonal) in Harlingen, Texas. What you'll do: Our Sunshine RV's Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Front Desk
Front Desk Associate Job In Harlingen, TX
Supervisor: General Manager
Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Ability to perform basic math, and understand financial information.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
Uses persuasive selling techniques to sell rooms and promote all marketing programs.
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control. Issues and receives both room keys and master keys.
Process all lost and found items according to policy.
Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
Assist in training of new staff.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
Front Desk Agent
Front Desk Associate Job In Harlingen, TX
Job Details Hilton Garden Inn Harlingen - Harlingen, TX Full Time $11.00 - $11.00 Hourly None Any Hospitality - HotelDescription
SIGN-ON BONUS AVAILABLE UP TO $1000 FOR FULL-TIME EMPLOYEES
The Front Desk Agent at Hilton Garden Inn - Harlingen, Texas is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
REASONABLE ACCOMMODATION STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
QUALIFICATION STANDARDS
Education & Experience:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Work environment:
Indoor and outdoor hotel building, rooms, facilities and structures
General Requirements
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with BC Lynd Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with BC Lynd Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
DUTIES & FUNCTIONS
Fundamental Requirements
Greet and welcome all guests and staff approaching the Front Desk in accordance with BC Lynd standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Front Desk Clerk- Evenings/Weekends
Front Desk Associate Job In Harlingen, TX
Job Details HARLINGEN CLINIC - HARLINGEN, TXDescription
Greets, welcomes, and assists patients accessing the clinic in a courteous and professional manner. Ensures all patient interactions are conducted in a way that provides a pleasant and satisfactory experience. Adheres to clinic principles, policies, and procedures with a strong focus on customer service.
As a member of the PCMH primary care team, provides accurate and timely appointment information while coordinating with the team to ensure same-day access for patients requesting to see their primary care provider. Supports continuity of care based on provider availability. Follows SC policies and procedures essential to implementing patient healthcare plans.
This position requires weekday and extended-hour coverage as needed by the clinic.
Hours:
Monday, Tuesday, and Friday: 10:00AM - 8:30 PM (with extended hours if needed).
Saturday: 9:30AM - 4:30 PM (with extended hours if needed).
Sunday: 11 AM - 4:30 PM (with extended hours if needed).
OFF Wednesday/Thursday
ESSENTIAL JOB FUNCTIONS: (with or without accommodations)
Teamwork Rotation and Communication:
Rotate between front desk and other areas to ensure adequate department coverage.
Actively engage in huddles to inform the team about confirmed patients for the day, identify scheduling gaps, and strategize for same-day access opportunities.
Collaborate closely with clinical staff to ensure comprehensive understanding of patients' needs.
Patient Communication and Appointment Scheduling:
Assist patients in routing calls and scheduling appointments that align with their needs.
Educate patients on the importance of appointment adherence.
Emphasize culturally and linguistically appropriate communication with patients.
Documentation and Record-Keeping:
Ensure all patient information in the computer system is current and accurate.
Obtain necessary documentation, signatures, and route to appropriate departments for processing.
Enter all appointments accurately into the computer system.
Patient Care Coordination:
Collaborate with clinical and non-clinical staff to achieve patient care objectives.
Maintain full schedules for assigned providers.
Confirm appointments in advance and reschedule no-show appointments promptly.
Using Su Clinica's EMR and other software systems to best document and track information, as needed.
Professionalism and Compliance:
Attend trainings and meetings as required.
Maintain a friendly and safe environment for staff and patients.
Respond appropriately to emergency situations as per training.
Adhere to clinic policies and procedures, including refraining from informal communication with patients and others.
Demonstrate professionalism in appearance, behavior, and conduct at all times.
Qualifications
Knowledge, Skills and Abilities: (use of equipment, job related knowledge, language, etc.)
Knowledge of PCMH Model
Knowledge of front desk medical office procedures, techniques, and practices.
Knowledge of computer software (EMR, Microsoft Word, Excel, etc.) programs
Skilled in excellent customer relations and communication skills
Ability to resolve patient service issues and exercise independent judgment .
Ability to read, write and speak in a clear, accurate and professional manner; includes active listening skills and understanding medical terminology.
Ability to speak, understand and write Spanish and English.
Ability to apply critical thinking skills while performing daily responsibilities
Ability to examine documents for accuracy and completeness.
Ability to prepare records in accordance to detailed instructions.
Ability to recognize, evaluates, solve problems and correct errors.
Ability to work in a fast paced positive environment.
Ability to maintain a flexible work schedule.
Ability to maintain client and office confidentiality.
Ability to read, write and spell accurately.
Ability to operate a keyboard, telephone, and other office equipment.
Proficient in beginning/intermediate computer skills and typing.
Excellent follow through skills, multi-tasking, prioritization and attention to detail.
Ability to apply critical thinking skills while performing daily responsibilities
Excellent interpersonal skills reflecting clarity, diplomacy and communicates accurately and effectively with all levels of staff and management.
Ability to lift 20 lbs.
Ability to fully comply with the enhanced infection control requirements of the clinic.
Minimum qualifications/certificates/licenses/registrations required:
High School Diploma/GED. Must be bilingual (English/Spanish). One year experience as front desk clerk/appointments clerk in a hospital or clinic setting or two years professional work experience as front/desk /appointment clerk setting.
GUEST RESPONSE TEAM AGENT- (CALL CENTER)
Front Desk Associate Job In Harlingen, TX
Ashley Furniture HomeStore, the #1 Mattress and Furniture retailer in North America, has an immediate opening for a Guest Response Team Agent. The ideal candidate is responsible for monitoring the daily service orders, ER tickets and daily communication with our market locations.
NOW OFFERING ON DEMAND PAY
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:
* Generous Paid Time Off (PTO)
* Opportunity for advancement
* Medical, Dental, Vision, & Retirement Benefits
* Employee Purchase Discounts of 30% or more
KEY JOB RESPONSIBILITIES:
* Review, process and close all incoming Emergency Response tickets, service orders, exchanges, re-selects, return to vendor, extended warranty claims daily that are assigned to Guest Response Team.
* Filling in for Guest Response Team Generalist team members during absences and peak work times.
* Monitoring, organizing, and coaching call center team on a day to day basis.
* Continuously thinking of ways to promote individual and team development for call center improvement.
* Acts as first level of escalation by providing guidance to team members on difficult situations handling exceptions or unusual situations.
* Referring complex problems to supervisors as appropriate.
* Maintaining communication with team members, customers, and other departments.
* Providing daily service reports and Emergency Response reports to supervisors.
* Representing the Guest Response Team call center on cross functional teams.
* Analyzing problems and determining resolutions.
* Advising management of operational or staffing issues.
* Other duties as assigned, essential or otherwise.
KNOWLEDGE/SKILLS/ABILITIES:
* Consistently meets all department goals and objectives.
* Attendance and punctuality.
* Timely and accurate information exchange, teamwork and cooperation.
* High School diploma or equivalent.
* At least 1 year of inbound call center experience.
* Previous experience in a Lead or Supervisory role is preferred.
* Demonstrated working knowledge of Microsoft Office.
* Ability to learn in-house computer programs.
* Excellent communication skills.
* Bilingual is a plus!
Ashley Furniture HomeStore is an Equal Opportunity Employer. Ashley Furniture HomeStore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Front Desk Associate
Front Desk Associate Job In Harlingen, TX
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties.
We Offer
* Competitive pay
* Training programs
* Employee discounts and perks
* Promotion opportunities
* Fitness-minded workplace culture
* Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
* Plus, additional perks!
Responsibilities
* Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
* Personally checks each member into the gym using the proper check-in procedures
* Register all guests into the gym using proper registration procedures
* Provides new guests with a tour of the gym and helps answer questions about current membership options
* Assists guests with purchasing a new membership
* Answers phone in a professional and courteous manner and uses proper phone greeting techniques
* Processes retail and concession sales
* Cleans and maintains the front desk area
Requirements
* Excellent customer service skills
* Ability to communicate effectively with both staff and members
* Ability to multi-task
About Gold's Gym
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
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What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
Guest Response Team Agent- (Call Center)
Front Desk Associate Job In Harlingen, TX
Ashley Furniture HomeStore, the #1 Mattress and Furniture retailer in North America, has an immediate opening for a Guest Response Team Agent. The ideal candidate is responsible for monitoring the daily service orders, ER tickets and daily communication with our market locations.
**NOW OFFERING ON DEMAND PAY**
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:
Generous Paid Time Off (PTO)
Opportunity for advancement
Medical, Dental, Vision, & Retirement Benefits
Employee Purchase Discounts of 30% or more
KEY JOB RESPONSIBILITIES:
Review, process and close all incoming Emergency Response tickets, service orders, exchanges, re-selects, return to vendor, extended warranty claims daily that are assigned to Guest Response Team.
Filling in for Guest Response Team Generalist team members during absences and peak work times.
Monitoring, organizing, and coaching call center team on a day to day basis.
Continuously thinking of ways to promote individual and team development for call center improvement.
Acts as first level of escalation by providing guidance to team members on difficult situations handling exceptions or unusual situations.
Referring complex problems to supervisors as appropriate.
Maintaining communication with team members, customers, and other departments.
Providing daily service reports and Emergency Response reports to supervisors.
Representing the Guest Response Team call center on cross functional teams.
Analyzing problems and determining resolutions.
Advising management of operational or staffing issues.
Other duties as assigned, essential or otherwise.
KNOWLEDGE/SKILLS/ABILITIES:
Consistently meets all department goals and objectives.
Attendance and punctuality.
Timely and accurate information exchange, teamwork and cooperation.
High School diploma or equivalent.
At least 1 year of inbound call center experience.
Previous experience in a Lead or Supervisory role is preferred.
Demonstrated working knowledge of Microsoft Office.
Ability to learn in-house computer programs.
Excellent communication skills.
Bilingual is a plus!
Ashley Furniture HomeStore is an Equal Opportunity Employer. Ashley Furniture HomeStore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Bert Ogden Toyota Of Harlingen Receptionist
Front Desk Associate Job In Harlingen, TX
The receptionist is responsible for meeting and greeting the customers as they enter the building.
By presenting a professional appearance, maintaining an upbeat attitude, to provide a positive first impression.
The receptionist should project the same presence on the phone when customers call. In addition, in the receptionist role, you must know to whom to route incoming calls and be able to take notes accurately when calls cannot be routed to the appropriate person.
DUTIES AND RESPONSIBILITIES:
• Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employee, voice mail,
• Clears messages each morning and delivers to appropriate employees.
• Meets and greets all visitors/customers; determines their needs and directs them to the appropriate employee/locations.
• Responds to visitors, clients, and employees in a courteous and professional manner.
• Opens and routes incoming mail.
• Prepares and forwards outgoing mail and packages.
• Composes and types routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying and mailing as required.
• Organizes and maintains file system; files correspondence and other records.
• Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
• Prepares and maintains meeting and conference room reservation and catering schedules; circulates schedule to appropriate staff.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
· Meet and greet customers with courtesy and efficiency.
· Maintain a professional appearance.
· Use of appropriate telephone techniques and phone etiquette
· Answer customer's questions over the phone
· Refer callers to the right department, if department is not available, a message is to be taken.
· When a message is taken from the customers, it should be clear and legible.
· File paperwork (receipts / vehicle plates)
· Sort and deliver mail to managers within the same building.
· Operate fax machine / scanners.
Performs other related duties as assigned by management.
Requirements
Excellent verbal and written communication skills.
Strong interpersonal skills.
Ability to understand and follow written and verbal instructions
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Strong organizational skills; able to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Bilingual skills a plus.
Professional appearance and demeanor are a requirement.
Requirements
Must be 21 or older
Must have a valid Texas Driver's License
Must pass a drug test screening
Must pass a background check screening
Receptionist
Front Desk Associate Job In Harlingen, TX
Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner.
Greets, screens and directs incoming customers and vendors in a professional manner.
Operates standard office equipment including:
photocopy machine
facsimile machine
computer and printer
typewriter
multi-line telephone system
Collects money and credit cards for payment of goods and services from customers and places in cash drawer.
Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily.
Types and files various correspondences and other documentation as required.
Maintains a professional office environment and promotes a positive image for the company.
Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested.
Performs other related duties as assigned.
12. Experience in the automotive field preferred
Skills:
Interpersonal Skills
Oral Communication Skills
Written Communication Skills
Reading Skills
Computer Literacy
Keyboard Skills
Telephone Etiquette
Customer Relations
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Quickbooks Proficient preferred
Front Desk Receptionist (10.91/hr)
Front Desk Associate Job 35 miles from Harlingen
Title: Receptionist
Client: US Government
Wage: 10.91 + 4.22 In health and Welfare Coverage
Aitheras is looking for a Receptionist to join our team in support of our contract in McAllen, TX. The Receptionist will greet and assist visitors and clients of the organization.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
Guest services - Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
Administration - Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required.
Requirements:
Associates degree is preferred
A high school diploma is required
Proficient with Microsoft Office Suite
Reliable, professional, courteous and patient
Excellent communication and writing skills
Front Desk Receptionist - Closner
Front Desk Associate Job 30 miles from Harlingen
Are you a friendly and organized individual with a passion for helping others? Join our dynamic team as a Front Desk Receptionist and be the welcoming face of our healthcare facility!
Key Responsibilities:
Warmly greet and direct visitors: Ensure every visitor feels welcomed and informed, providing clear instructions and notifying the appropriate department of patient arrivals.
Manage appointments and paperwork: Collect copays, schedule appointments, prepare necessary paperwork, and make reminder phone calls.
Maintain accurate records: Enter and balance daily patient charge sheets, ensuring all patient files are up-to-date.
Professional phone etiquette: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
Support office staff: Assist with computer input, appointment scheduling, form preparation, correspondence, data compilation, and various projects.
Office maintenance: Help maintain office equipment and supplies, ensuring a clean and orderly reception area.
Additional duties: Perform other tasks or assist with projects as needed.
Create lasting impressions: Leave a positive, lasting impact on every patient you interact with.
Qualifications:
Education: High school diploma or equivalent.
Experience: Minimum 1 year of receptionist experience, preferably in a healthcare environment.
Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
Organizational Skills: Ability to prioritize, multi-task, and pay close attention to detail.
Team Player: Ability to work collaboratively in a team environment.
Independence: Capable of working independently in a high-stress area with strong organizational skills.
Join us and make a difference in the lives of our patients every day! Apply now to become a vital part of our team.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Front Desk Receptionist - Closner
Front Desk Associate Job 30 miles from Harlingen
Are you a friendly and organized individual with a passion for helping others? Join our dynamic team as a Front Desk Receptionist and be the welcoming face of our healthcare facility!
Key Responsibilities:
Warmly greet and direct visitors: Ensure every visitor feels welcomed and informed, providing clear instructions and notifying the appropriate department of patient arrivals.
Manage appointments and paperwork: Collect copays, schedule appointments, prepare necessary paperwork, and make reminder phone calls.
Maintain accurate records: Enter and balance daily patient charge sheets, ensuring all patient files are up-to-date.
Professional phone etiquette: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
Support office staff: Assist with computer input, appointment scheduling, form preparation, correspondence, data compilation, and various projects.
Office maintenance: Help maintain office equipment and supplies, ensuring a clean and orderly reception area.
Additional duties: Perform other tasks or assist with projects as needed.
Create lasting impressions: Leave a positive, lasting impact on every patient you interact with.
Qualifications:
Education: High school diploma or equivalent.
Experience: Minimum 1 year of receptionist experience, preferably in a healthcare environment.
Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
Organizational Skills: Ability to prioritize, multi-task, and pay close attention to detail.
Team Player: Ability to work collaboratively in a team environment.
Independence: Capable of working independently in a high-stress area with strong organizational skills.
Join us and make a difference in the lives of our patients every day! Apply now to become a vital part of our team.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Front Office Agent
Front Desk Associate Job 33 miles from Harlingen
Front Office Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Now Hiring Front Desk Coordinator!
Front Desk Associate Job 30 miles from Harlingen
Are you passionate about patient care and excellent service? Health & Wellness clinic in Edinburg, TX is seeking a Front Desk Coordinator! Job Title: Front Desk Coordinator
Responsibilities:
Meet and greet incoming patients.
Schedule and reschedule appointments as needed.
Answer main office phone calls and direct accordingly.
Restocking office supplies and coffee bar supplies.
Supply and product tracking, inventory, and ordering.
Light clerical work and job duties deemed necessary and appropriate.
Compensation and Benefits:
Wage: $13/hour
Health benefits available after 6 months of full-time employment.
Accrual of Paid Time Off (PTO).
Front Desk Agent
Front Desk Associate Job In Harlingen, TX
Job Details Harlingen, TX Full Time $11.00 - $11.00 Hourly None Any Hospitality - HotelDescription
SIGN-ON BONUS AVAILABLE UP TO $1000 FOR FULL-TIME EMPLOYEES
The Front Desk Agent at Hilton Garden Inn - Harlingen, Texas is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
REASONABLE ACCOMMODATION STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
QUALIFICATION STANDARDS
Education & Experience:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Work environment:
Indoor and outdoor hotel building, rooms, facilities and structures
General Requirements
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with BC Lynd Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with BC Lynd Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
DUTIES & FUNCTIONS
Fundamental Requirements
Greet and welcome all guests and staff approaching the Front Desk in accordance with BC Lynd standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
FRONT DESK BILLING CLERK- Womens Health
Front Desk Associate Job In Harlingen, TX
Job Details HARLINGEN CLINIC - HARLINGEN, TXDescription
Responsible for insurance verification, entering all pertinent Patient information into the system, collecting and posting payments to the practice management system under the supervision of the Billing Supervisor. Will be responsible for assisting patients apply for BCCS, Family Planning, HTW and Cipritcho. Will assist with Surgery Log and all other logs associated the WHC department.
Will perform all duties which involve interaction with a patient in a manner which ensures the patient has a pleasant and satisfactory experience. All interactions with the patients will be in adherence to the PCMH principles, policies, and procedures.
Will be required to work overtime when needed to cover all night time clinics and weekend clinics. Working hours are the hours designated by the clinic.
ESSENTIAL JOB FUNCTIONS: (with or without accommodations)
Duties may include but not necessarily be limited to the following:
Accurately enters data and maintains current computer files of all patient demographics, insurance and account information. Accurately enters payments received on accounts, applying payments to existing charges and appropriately ensures account balances are paid currently and correctly through third party payers as well as patient payments.
Reconciles and balances daily Deposit Slip Report. Verifies insurance benefits on new and established patients, documenting coverage, deductible and contractual conditions for billing and collection purposes. Scans in insurance cards on every visit. At every visit verifies coverage through TMHP for all Indigent and Sliding Fee Scale patients. Sets tickets to correct payer source.
Communicates with patients and family members in both English and Spanish regarding projected charges, office polices, collection procedures, all available programs (i.e. Presumptive Title V, BCCS, DSHS and HTW etc.) as necessary.
Closely monitors accounts with pending Medicaid or other funding sources. Reviews aging patient tickets and makes collection efforts and documents accordingly.
Reviews credit balance tickets assigned and refers tickets to Supervisor if adjustments and or refund requests are needed.
Assists with any statistical or special reporting required by Supervisor or Administration. Obtains required signatures on all consent forms. Ensures all patients are given a receipt for payment. Provides and documents payment arrangements for outstanding balances and follows up on payment arrangements that have been made.
Will be crossed trained in all registration all billing departments i.e. Internal Medicine, Pediatrics and WHC duties which ever applies. Will attend in-service training and SCF educational programs. Responsible for their own safety as well as the safety of others.
SPECIAL INSTRUCTIONS: This position requires handling of cash, collections, payments and billing and as such will require taking no less than five(5) consecutive days of accrued annual leave days per year. Therefore, five (5) of the accrued annual leave days will be reserved for this purpose.
Qualifications
Knowledge, Skills and Abilities: (use of equipment, job related knowledge, language, etc.)
Knowledge of PCMH Model
Knowledge of SCF polices and procedures
Knowledge of medical billing practices
Knowledge of ICD-10 coding
Knowledge in providing effective customer service on a daily basis
Knowledge of computer software (Microsoft Word, Excel, etc.)
Knowledge in the use of electronic mail
Skilled in the used of a computer
Ability of read, write and spell correctly
Ability to maintain and effective and professional working relationship with the public and co-workers
Ability to bend, stretch, stoop, stand, sit and lift up to 20 lbs
Ability to operate a keyboard, telephone, and other office equipment
Ability to to examine documents for accuracy and completeness
Ability to prepare records in accordance to detailed instructions
Ability to communicate fluently in English and Spanish
Ability to maintain a positive work environment
Ability to work in a fast paced environment
Ability to maintain a flexible work schedule
Ability to maintain client and office confidentiality
Ability to work extended hours or other variations of the usual shift or duty station to ensure adequate care to patients and to maintain service to the community.
Minimum qualifications/certificates/licenses/registrations required:
High school diploma or GED. Must be bilingual English/Spanish. Graduate from Medical Office Specialist Program or Billing and Coding Program.
Front Desk Associate
Front Desk Associate Job In Harlingen, TX
Position OverviewThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties.
We Offer
Competitive pay
Training programs
Employee discounts and perks
Promotion opportunities
Fitness-minded workplace culture
Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
Plus, additional perks!
Responsibilities
Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
Personally checks each member into the gym using the proper check-in procedures
Register all guests into the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
Assists guests with purchasing a new membership
Answers phone in a professional and courteous manner and uses proper phone greeting techniques
Processes retail and concession sales
Cleans and maintains the front desk area
Requirements
Excellent customer service skills
Ability to communicate effectively with both staff and members
Ability to multi-task
About Gold's GymWhat started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
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What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
GUEST RESPONSE TEAM AGENT- (CALL CENTER)
Front Desk Associate Job 31 miles from Harlingen
Ashley Furniture HomeStore, the #1 Mattress and Furniture retailer in North America, has an immediate opening for a Guest Response Team Agent. The ideal candidate is responsible for monitoring the daily service orders, ER tickets and daily communication with our market locations.
NOW OFFERING ON DEMAND PAY
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:
* Generous Paid Time Off (PTO)
* Opportunity for advancement
* Medical, Dental, Vision, & Retirement Benefits
* Employee Purchase Discounts of 30% or more
KEY JOB RESPONSIBILITIES:
* Review, process and close all incoming Emergency Response tickets, service orders, exchanges, re-selects, return to vendor, extended warranty claims daily that are assigned to Guest Response Team.
* Filling in for Guest Response Team Generalist team members during absences and peak work times.
* Monitoring, organizing, and coaching call center team on a day to day basis.
* Continuously thinking of ways to promote individual and team development for call center improvement.
* Acts as first level of escalation by providing guidance to team members on difficult situations handling exceptions or unusual situations.
* Referring complex problems to supervisors as appropriate.
* Maintaining communication with team members, customers, and other departments.
* Providing daily service reports and Emergency Response reports to supervisors.
* Representing the Guest Response Team call center on cross functional teams.
* Analyzing problems and determining resolutions.
* Advising management of operational or staffing issues.
* Other duties as assigned, essential or otherwise.
KNOWLEDGE/SKILLS/ABILITIES:
* Consistently meets all department goals and objectives.
* Attendance and punctuality.
* Timely and accurate information exchange, teamwork and cooperation.
* High School diploma or equivalent.
* At least 1 year of inbound call center experience.
* Previous experience in a Lead or Supervisory role is preferred.
* Demonstrated working knowledge of Microsoft Office.
* Ability to learn in-house computer programs.
* Excellent communication skills.
* Bilingual is a plus!
Ashley Furniture HomeStore is an Equal Opportunity Employer. Ashley Furniture HomeStore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Front Desk Receptionist
Front Desk Associate Job 20 miles from Harlingen
Title: Receptionist for US Government Client
Wage: $10.62/hr + $4.22 Health & Welfare Coverage
Join Aitheras in Brownsville, TX, and become the welcoming face of our dynamic team supporting a US Government client. We're looking for a friendly and professional Receptionist with a passion for delivering outstanding customer service and excellent communication skills.
As the first point of contact, you'll create a positive and lasting impression on every visitor. If you thrive in a fast-paced environment and have a strong understanding of administrative and clerical procedures, this role is for you!
Key Responsibilities:
Warmly greet and assist visitors, employees, and clients, understanding their needs and directing them accordingly.
Handle incoming phone calls and emails efficiently, delivering inter-office messages as needed.
Manage mail, documents, supplies, and packages, distributing items promptly and accurately.
Maintain office supplies inventory and reorder as necessary.
Keep an organized filing system and provide scheduling support, managing appointments as required.
Requirements:
High school diploma (Associate's degree preferred).
Proficiency in Microsoft Office Suite.
Reliable, professional, courteous, and patient demeanor.
Exceptional communication and writing skills.
Embrace the opportunity to make a difference as an Aitheras Receptionist in Houston, TX. Apply now and be part of our exceptional team!