Front Desk Associate Jobs in Hamilton, NJ

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Front Desk Associate
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  • Resort Front Desk Agent

    Six Flags Great Adventure 4.1company rating

    Front Desk Associate Job In Jackson, NJ

    The Front Desk Agent is responsible for checking guests in and out of the hotel and providing exceptional service throughout the guests stay. Giving clear communication and assistance to all guest while upholding the Six Flags Standards of guest service. Job Duties & Responsibilities: Courteously welcome all guests and provide excellent service to ensure guest satisfaction. Adhere to house rules, departmental policies, and safety standards. Communicate clearly with guests and management. Respond to or channel any guest requests/complaints to the department or proper manager. Handle guest billing in a responsible and professional manner. Use problem-solving skills to professionally handle any guest issue, question, or concern. Communicate with other departments to address requests and concerns from guests. Provide details and property information for guests stay prior to their arrival. Operate the Front Desk property management system to make reservations, review stay details, and billing information. Check-in guests into the computer, establishes credit and give the guest accurate information. Proper creation and distribution of room keys and staff keys. Handle phone calls from both in-house guests and public calls. Ensure transportation needs are being met for shuttling and check in & outs. Qualifications: 18 years or older. Must have general computer knowledge. Ability to work in all weather conditions. Previous experience with Credit Card Machine and cash handling preferred. Must be a friendly, outgoing people person with a good attitude and smile. Previous experience working with the public in a service provider industry preferred. Must be comfortable answering and transferring calls. Knowledgeable of hotel property and safari. Possess ability to multi-task and work in a fast-paced environment. Possess ability to remain calm and professional in all situations. Knowledgeable in all hotel, Theme Park, Water Park, and Safari hours of operation & offerings. Must be able to work mornings, nights, weekends, holidays, and other shifts as necessary. Drivers license preferred. Possess ability to remain calm and professional in all situations. Computer experience including proficiency in Microsoft Office (Word, Excel, Outlook). Knowledge of Opera software preferred. Possess organizational skills and attention to detail. Physical Demands: Must be able to stand, sit, kneel, walk, or bend for extended periods of time. Must be able to work weekends, holidays, and other shifts as necessary. Must be able to lift, carry, pull, move, and transport items up to an average of 50 pounds within reasonable distance to/from cars and rooms. Must be able to perform tasks safely and adhere to company policy. May be regularly exposed to wet and/or humid conditions and outdoor weather conditions including extreme cold or heat. Must be able to get in/step into and out of larger vehicles. Estimated start date is end of February or early March. Note:This is not intended to be all inclusive. Associates may perform other related duties as required, meeting the on-going needs of the company. Six Flags Entertainment Corporation is North Americas largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes, DC Comics and PEANUTS. What's in it for you? Free Food for Memorial Day, Fourth of July and Labor Day Exclusive Rides parties for all employees. Scholarship Opportunities Professional Development Complimentary tickets In-Park discounts and more! Other Functions:All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is an Equal Opportunity Employer and supports a Drug Free Work Place.
    $30k-36k yearly est. 60d+ ago
  • Office & Soft Services - Workplace Experience Coordinator

    GTT, LLC 4.6company rating

    Front Desk Associate Job In Philadelphia, PA

    Job Title: Office & Soft Services - Workplace Experience Coordinator Contract Duration: 8+ Months Schedule: Monday - Friday 8-5 As a client Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: The Workplace Experience Coordinator will be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services, including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional, customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivering supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information to the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. What You'll Need: High School Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Note: Receptionist heavy role Background in hospitality Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-19628 #gttnonit #gttutility
    $28k-40k yearly est. 2d ago
  • Front Desk

    Mid Atlantic Retina 3.9company rating

    Front Desk Associate Job In Philadelphia, PA

    This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. Schedule Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm. Job Type: Full Time Qualifications * High school diploma or GED * 1 year front desk experience in a medical office or equivalent (desired) * Knowledge of ICD-10, CPT, Microsoft Office Suite * Nextgen knowledge preferred but not required Full Job Description Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks. Benefits * 401(k) & Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short & Long Term Disability * Paid Time Off * Bonuses Physical & Cognitive Demands * The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. * Lift or move objects weighing over 20 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light. * Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out. * Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information. * Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.
    $25k-31k yearly est. 15d ago
  • Front Desk Representative

    Refocus Eye Health

    Front Desk Associate Job In Hamilton, NJ

    Your primary job duties will include, but not limited to, scheduling appointments, greeting and checking in patients in a courteous manner, answering all patient inquires, taking phone calls, maintaining and updating patient files, checking referrals as well as insurance eligibility. Your top priority will be to ensure a smooth workflow so that our patients receive the best possible care. Our Front Desk Receptionist should be efficient and well-spoken with experience running a medical office. If you are customer service oriented, computer-savvy and can multitask, we'd like to meet you! Hours: up to 40 hours/week, Monday-Friday 9:00 AM-5:00 PM Essential Responsibilities: *Answer phones *Check messages *Patient check-in/check-out. *Verify all patient information *Collect and record co-pays *Insurance Eligibility *Monitoring provider schedules to ensure accuracy. *Handling patient complaints, escalating to Office Manager as appropriate. *Ensure end of day tasks are completed (Batch and balance daily finance reports) *Rescheduling/Scheduling patients, calling patients on wait list/recall list. *Confirm patient appointments *Prepare fee slips and charts for next day appointments *Retrieve previous notes from Referring doctor for new patients *Take problem calls, fill out appropriate paperwork for calls to be triaged *Maintain excellent communication and effective working relationships with patients, providers, clinical and administrative teams, leadership, insurance companies, the public and the medical community to facilitate high patient quality care. Performs indirect activities and administrative tasks that contribute to the efficient and high-quality performance of the clinic: Any other duties as assigned. Qualifications & Requirements · Reliable · Ability to work well with others · Excellent communication skills · Data entry and typing skills · Ability to work in a fast-paced environment · Excellent customer service skills · Proven experience as a medical secretary or similar administrative position · Knowledge of medical terminology, regulations and medical office procedures Preferred: · Prior ophthalmology experience · EMR experience Job Type: Part-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance 8-hour shift Work Location: In person
    $25k-33k yearly est. 6d ago
  • Front Desk Agent

    Gulph Creek Hotels

    Front Desk Associate Job In Hamilton, NJ

    The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and demonstrates the Gulph Creek Hotels pillars on a daily basis. Front Desk Operations Greet all guests with a smile and positive demeanor (internal and external) Process guest reservations, registration (check-ins), and departures (check-outs) Proactively anticipate guest needs and offer assistance at every opportunity Utilize the HEARS model to solve guest concerns and issues Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services, and amenities Provide information, directions, and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts to include but not limited to advance deposits, cancellation, and no-show charges Responsible for counting and maintaining front desk bank to ensure drawer is at required amount before and after daily shift Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc.) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX, bellman or concierge services, reservations and other areas as requested by management Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Clean, organize, and maintain work area regularly Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent Customer service experience preferred
    $28k-35k yearly est. 13d ago
  • Front Desk Receptionist

    Rothman Orthopaedics

    Front Desk Associate Job In Hamilton, NJ

    Job Details Entry RO Hamilton - Hamilton, NJ Full Time High School Up to 25% Day ShiftDescription Rothman Orthopaedics is looking for a Front Desk Receptionist to join our Hamilton team! The Front Desk Receptionist greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. If you are qualified for and interested in this role, please apply. Job Title: Front Desk Receptionist Hours: Mon - Fri: 7am - 4:30pm (will work 40 hrs/wk) Location: 1079 Whitehorse Mercerville Rd, Hamilton Township, NJ 08610 Qualifications: High School Diploma or GED minimum education requirement 1+ years of front desk experience in a healthcare setting Knowledge of medical terminology and medical insurance Computer skills including, but not limited to, MS Office and EMR system(s) experience Primary duties will include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates demographic and insurance information in eCW. Updates the eCW system on patients' arrival and records referral information. Utilizes eCW to enter the copayment and notes to the Business Office. Checks out and makes appointments for follow-up patients' office schedules. Answers telephone in a amiable and professional manner, screens calls, answers any questions that are within the area of the positions responsibility, forwards calls, or takes message for preassigned person. Assists patients with ambulatory difficulties. Screens visitors and responds to routine requests for information. Collects applicable insurance co-pay information and referrals. Batches out and balances end-of-day payments. Assists other front desk personnel in situations with irate patients. Maintains work area and lobby in a neat and orderly manner. Re-supplies front desk for the day. Prepares all work for the next business day in eCW: To include: Linking of referring doctor, referral number, copay and authorization number for Visco Injections, Epi's, etc. Prints out all related paperwork for patients' appointments with the physician. Attends meetings as required. Works in conjunction with Patient Responsible team to collect past due balances. Exemplifies the desired culture and philosophies of the organization. Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. COVID-19 Vaccination Policy: As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.
    $30k-38k yearly est. 60d+ ago
  • Front Desk Receptionist

    Luxury Bath NJPA

    Front Desk Associate Job In Hamilton, NJ

    Join Luxury Bath as a Receptionist! Luxury Bath, a leading provider of one-day bath solutions and bathroom remodels, is seeking a friendly and organized individual to join our team as a Receptionist. If you're a customer-focused professional with excellent communication skills and a passion for providing exceptional service, this is the perfect opportunity for you to be a part of our dynamic team. Responsibilities: Greet and welcome visitors, customers, vendors, and interviewees in a professional and courteous manner. Answer incoming calls and route them to the appropriate person or department. Respond to inquiries from customers and provide information about our products and services. Assist with administrative tasks such as data entry, ordering supplies, clerical duties, and assorted office tasks. Requirements: Excellent communication and interpersonal skills. Professional demeanor with a positive attitude. Strong organizational skills and attention to detail. Proficiency in Microsoft Office applications. Previous experience in a receptionist or customer service role is preferred but not required. Benefits: Competitive pay and opportunities for career advancement within the company. Comprehensive training and ongoing support. Positive and collaborative work environment. Opportunity to be a part of a reputable company with a commitment to excellence. If you're a reliable and proactive individual with a passion for providing outstanding customer service, we want you on our team! Join Luxury Bath as a Receptionist and play a key role in ensuring a positive experience for our customers. Apply now and take the first step toward an exciting career opportunity!
    $30k-38k yearly est. 9d ago
  • Front Desk

    Landmark Hospitality 3.7company rating

    Front Desk Associate Job In New Hope, PA

    Landmark Hospitality is currently looking for a Front Desk Agent to join our team! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House, the Ryland Inn, Boathouse, Village Hall, Farmhouse and Felina in New Jersey. We also operate iconic, unique venues in Pennsylvania such as Hotel Du Village, the Logan Inn, and Durham Springs. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels that are continuously growing and evolving. We have exciting opportunities available for individuals who are passionate about creating memories for our guests and each other. Part of the Landmark Hospitality Portfolio Our mission to find talent is simple. We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker. We offer a healthy environment that encourages mutual respect, personnel growth, and creative expression - we recognize that the development of our company is driven by the evolution of our individual team members. We are committed to providing employees with opportunities for continued advancement and internal growth. Our Core Values We are Friendly. We welcome every guest with a smile and a genuine greeting. We are on It - Act Quickly. Our service is intuitive and timely. We are Thoughtful. Is there anything we can do to make you more comfortable? We are Gracious. Say Thank You. We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces. KNOWLEDGE, EXPERIENCE AND SKILL Possess a positive and upbeat personality with a desire to deliver outstanding guest service to our guests Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external guests Must be able to convey information clearly Must be able to evaluate and select among alternative courses of action quickly and accurately Works well in a fast pace environment Ability to handle issues or concerns that arise in a proactive and effective manner Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests Must be able to work with and understand financial information and data and basic arithmetic functions Ability to perform numerical operations using basic counting such as adding, subtracting, multiplying, and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Holds an understanding of hotel products and guest services Ability to participate in the creation of an enjoyable work environment ESSENTIAL JOB RESPONSIBILITIES Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy Approach all encounters with guests and associates in a friendly service oriented manner Maintain regular attendance in compliance with standards as required by scheduling which will vary according to the needs of the hotel Comply at all times with property policies standards and regulations to encourage safe and efficient hotel operations Greet and welcome all guests approaching the Front Desk in accordance with standards; maintain a friendly and warm demeanor at all times Handle requests for information mail and messages in an efficient and courteous manner Answer guest inquires about hotel service facilities and hours of operation Answer inquiries from guests regarding restaurants transportation entertainment etc Establish and maintain good communications and team work with fellow associates and other departments within the hotel•Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates Obtain all necessary information when taking room reservations and follow rate quoting scenario Have knowledge of and assist in emergency procedures as required Handle check-ins and check-outs in a friendly efficient and courteous manner Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms Use proper two-way radio etiquette at all times when communicating with other associates As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds PHYSICAL REQUIREMENTS: Ability to perform the essential job functions consistent safely and successfully with the ADA, as well as other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Must be able to lift and carry up to 15 lbs; Ability to stand for prolong periods of time and climb steps regularly. Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Benefits: 401(k) 401(k) matching Health insurance For Full time Employees Dining Discounts Career Growth Opportunities Landmark Hospitality is proud to be an Equal Opportunity Employer.
    $25k-30k yearly est. 60d+ ago
  • Front Desk

    Retro Fitness 3.4company rating

    Front Desk Associate Job In Berlin, NJ

    The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - Integrity, Dedication, Consistency, Experience and Innovation! Requirements ⦁ A positive upbeat personality. ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Environment ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked."
    $22k-30k yearly est. 47d ago
  • Front Desk

    Prosmile

    Front Desk Associate Job In Freehold, NJ

    Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Disclaimer: This posting is for pipeline purposes only and is not an active job opening. By submitting your application, you will be added to our talent pool for future opportunities that match your qualifications. We encourage you to apply so we can connect when a relevant position becomes available. Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
    $28k-35k yearly est. 14d ago
  • Aloft Front Desk Agent

    Delco Development LLC

    Front Desk Associate Job In Mount Laurel, NJ

    Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. 16d ago
  • Pool Front Desk Receptionist

    Fiddler s Elbow Golf and Country Club Inc. 3.5company rating

    Front Desk Associate Job In Bedminster, NJ

    Fiddler's Elbow is an exclusive club situated in Bedminster, New Jersey. We proudly offer three championship golf courses, available for play nearly every day of the year, along with award-winning practice facilities both indoors and outdoors. Our sports and leisure complex boasts impressive state-of-the-art aquatic facilities enjoyed by individuals of all ages, as well as tennis, paddle sports, fitness options, and The Cove, a mini club designed for children. Our elegant manor-style clubhouse features both casual and fine dining options, along with the finest banquet facilities in the area for galas, weddings, and social gatherings. With our rich history, stunning grounds, and exceptional amenities, Fiddler's Elbow is truly an inspiring environment and a fantastic place to begin or advance your career! At Fiddler's Elbow, our mission is not only to, "Enhance the lives of our Members & Guests with WOW moments they can't live without," but to also enhance and enrich the lives of our Fiddler's Family members. We are looking for a Pool Front Desk Receptionist to join the Fiddler's Family and share their passion for hospitality with our members, guests, and fellow staff members. Fiddler's Elbow hosts a wide range of events from comedy shows and concerts to Fourth of July celebrations and New Year's Eve festivities, our annual FiddleFest Music and Food Festival, Member White-Out Party, golf outings and sporting events. We also host smaller clubs within the Club, such as our beloved Book Club and Cigar Club. Our members host many private events like weddings, social events, and celebrations of life milestones. The Pool Front Desk Receptionist is responsible for providing a welcoming atmosphere to members and guests upon arrival, managing reservations, billing membership accounts, completing administrative tasks and ensuring a smooth flow of seating and service for Cabana Rentals. They play an essential role in the guest experience, ensuring that each guest is greeted warmly and efficiently. The Pool is open Memorial Day through Labor Day. Essential Functions: Attend pre-function and/or post-function meetings Ensure the Opening, Closing and Side-Work Procedures are completed Communicate respectfully and professionally to Members, Guests and Colleagues. Follow our technology practices, including use of iPads, Credit Card Machines, Computers and the POS system- Club Essentials. Keep accurate records of pool usage from our Members, Guests, and Cabana Reservations Ensure all required details (e.g., Member name, Member number, guest information) are documented correctly. Comply with all Fiddlers Elbow policies, procedures and Aquatic Rules. Guide guests to their Cabanas after checking-in, ensuring they have an enjoyable start to their experience. Tend to Member/Guest Pool-Related needs including, but not limited to, Getting Fresh Towels, issuing recreational equipment and recording or retrieving items from lost and found. Assist with stocking shelves, organizing displays, and ensuring products are well-presented. Ensure customers have a positive shopping experience by offering personalized assistance and resolving any concerns. Must be knowledgeable of Aquatic services, hours of operation and basic event information. Able to Answer questions regarding event dates, times, locations, pricing, and registration procedures. Organize, file, and maintain both physical and digital records in an efficient manner. Process transactions using a POS system, ensuring that all Members, Guests, Cabanas, and Sale items are charged accurately. Adhere to company scripts or guidelines when necessary, ensuring consistency in the communication process. Draft and send confirmation emails to Members regarding Cabana Bookings or Lost and Found Items. Ensure all email communication is clear, professional, and written according to company standards. Maintain cleanliness and organization of the Front Desk Area, including breezeway, counters, storage areas, and equipment. Assist in other duties such as Cove or Towel Attendant as needed/assigned by Supervisor Perform other duties as assigned by Supervisor. Skills: Multi-Tasking Organization Attention to Detail Work Styles: Responsibility Concern for Others Integrity Personality: Self-motivated Energetic Positive Required Education/Experience: High School Graduate Physical Requirements: Must be able to communicate and understand the predominant language of our members and guests. Must be able to stack chairs and move tables Ability to frequently lift 20 - 25 pounds, occasionally lift upwards of 50 pounds Must have use of both hands and arms Must be able to stoop, bend, lift and reach Must be able to work in a standing position for long periods of time. Must be a team player; possess the ability to work well with others Working Conditions: Must be able to work indoor and outdoor environment, day and/or night hours, and weekends and holidays. Must be able to work in varying weather conditions Safety Hazards: Outdoor environment, sun, heat, inclement weather Why join the Fiddler's Family? Benefits for ALL staff members: Competitive pay 2 days off per week Career advancement opportunities within our Club Development and Continuing Education Golf, Paddle/Tennis, and Fitness Privileges Paid Sick Leave PLUM Benefits Annual Summer and Holiday staff events 401(k) Plan, eligibility after 1 year of employment Benefits for Full Time Staff Members also include: Comprehensive healthcare, dental and vision package Flexible Spending & Dependent Care Accounts Paid Time Off (Vacation and Holiday) Life insurance
    $30k-38k yearly est. 10d ago
  • Bilingual Front Desk (Allegheny)

    Dental Dreams LLC 3.8company rating

    Front Desk Associate Job In Philadelphia, PA

    The Role : Elite Dental LLC in Philadelphia, PA (Allegheny) is hiring bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We : Elite Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft KOS Services Inc. / Elite Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. #HP
    $23k-29k yearly est. 3d ago
  • Hospitality Front Desk Agent

    Sosuite

    Front Desk Associate Job In Philadelphia, PA

    At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months. Sosuite started in 2019 and manages apartment buildings and micro hotels throughout Philadelphia. WE ARE LOOKING FOR A TALENTED AND EXPERIENCED HOSPITALITY FRONT DESK AGENT TO JOIN US AT ONE OF OUR PREMIER NEW BUILDINGS IN CENTER CITY! You will be the face of the company at this mixed-use building, extending Sosuite's warmth and hospitality to long-term residents and short-term hotel guests alike. In addition to providing a refined level of hospitality to guests and residents at your building, you will also utilize Sosuite's industry-leading software stack to assist guests and operations remotely.This is an immediate opening. Who we're looking for: A full-time or part-time Hospitality Front Desk Agent. Weekend availability is a must! Someone able to work any shift between 8AM and midnight. Experience in upscale hotel front desk roles or similar preferred. Highly proficient with technology and software use. Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone. Someone with a presentable, composed demeanor, and a refined understanding of hospitality service. Hospitality students welcome for flexible part-time shifts. Compensation & Benefits: W-2 full-time position. Starting pay: $18-$20 per hour depending on experience Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas). Paid Time Off and paid Sick Leave accruing throughout the year. Flexible Unpaid Time Off accruing throughout the year. 401k retirement plan available with employer matching. What you'll be doing at Sosuite: Staff the front desk at an upscale mixed-use building. Welcome long-term residents. Assist short-term hotel guests with checking in, checking out, and guest services. Provide standard concierge services such as package receiving. Respond to guest requests with warmth and hospitality, delivering extra towels and similar services. Utilize Sosuite's extensive software stack to assist Sosuite's remote Guest Experience Team. Manage reservations, create charges and refunds, liaise with Field Operations and Housekeeping, and similar desk work. What you need to be successful: Eligible to work in the United States. A high degree of proficiency with software and mobile applications. Physical stamina and mobility including ability to reach, kneel, and bend. Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs) A positive attitude, and the ability to work effectively both in a team environment as well as independently What you'll get when joining Sosuite: A team to help you grow professionally and personally. Quarterly team events. An annual free night at a Sosuite location #staycation. A positive and empowering team environment. We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.
    $18-20 hourly 60d+ ago
  • Front Desk Agent

    Mamardi Recruiting

    Front Desk Associate Job In Philadelphia, PA

    Visit Philadelphia is hiring a Front Desk Agent Employment Structure $18.03/Hour Schedule Full-time, Weekly pay Responsibilities Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering them to the right department Communicate any emergency, lost item, or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Requirements A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details What We Offer Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs
    $18 hourly 60d+ ago
  • Front Desk Agent

    Tinton Falls Lodging Realty

    Front Desk Associate Job In Tinton Falls, NJ

    The DoubleTree Hotel of Tinton Falls is seeking passionate customer service professionals to join our award-winning team as a Full-Time Front Desk Representative. If you thrive in a fast-paced environment and love to brighten someone's day by providing an outstanding guest experience, we want to hear from you. Highly motivated and exceptional individuals who succeed in this role have the potential to grow with our company. **PLEASE NOTE** We are currently seeking candidates to work both full-time (32-40 hours). Candidates must be willing and available to work a variety of the following shifts including weekdays and weekends: 7:00 a.m. - 3:00 p.m. 3:00 p.m. - 11:00 p.m. Varied mid-shifts (ie: 9:00 a.m. - 5:00 p.m., 12:00 p.m. - 8:00 p.m., etc.) Please do not apply if you are not able to work the required flexible shifts Requirements · Demonstrate a take-charge attitude and excellent communication skills in a highly visible and vital role · Effectively assist guests with check-in, check-out, and managing reservations · Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner · Collaborate with fellow team members and other hotel departments to promote a positive work environment · Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay · OnQ pm experience is a plus · *Must be willing and able to work flexible hours including nights, weekends, and holidays*
    $28k-35k yearly est. 60d+ ago
  • Front Desk Agent | Philadelphia Residence Inn

    Faro Blanco Resort

    Front Desk Associate Job In Philadelphia, PA

    Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
    $25k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Pyramid Global Hospitality

    Front Desk Associate Job In Philadelphia, PA

    Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description The Hilton Philadelphia at Penn's Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The Hilton Philadelphia at Penn's Landing's 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views. Overview About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self. What You'll Do: * Greet and welcome guests upon arrival, creating a positive first impression. * Handle check-ins and check-outs efficiently, ensuring guest satisfaction. * Manage reservations, answer guest inquiries, and address complaints promptly. * Maintain a clean and organized front desk area. * Provide accurate information about the hotel, rooms, rates, and amenities. * Process payments and manage cash transactions accurately. * Coordinate with housekeeping and maintenance to ensure smooth operations. * Promote teamwork and contribute to a friendly, safe work environment. * Perform other duties as assigned. What We Offer: * Competitive salary and benefits package. * Opportunities for career growth and advancement. * A supportive and dynamic team environment. * Ongoing training and development programs. Qualifications What You'll Bring: * A friendly and professional demeanor with excellent communication skills. * Strong organizational skills and attention to detail. * A passion for customer service with a positive, can-do attitude. * Ability to multitask and remain calm under pressure. * Previous experience in hospitality or customer service is a plus but optional. * Flexibility to work various shifts, including evenings, weekends, and holidays. * Proficiency in hotel management software and Microsoft Office is a plus.
    $25k-31k yearly est. 15d ago
  • Front Desk Agent

    Scholar Hotels

    Front Desk Associate Job In Philadelphia, PA

    The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary Assist guests with booking and modifying reservations as needed Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly and monitor lobby cleanliness Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
    $25k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Wurzak Hotel Group

    Front Desk Associate Job In Philadelphia, PA

    Wurzak Hotel Group is looking for an experienced Front Desk Agent to support the Guest Service Department at our gorgeous property, HOME2 Suites Philadelphia Convention Center. The Front Desk Agent greets guests, processes check-ins and checkouts, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. We are looking for someone with personality, experience, and drive to contribute to the continued success of this luxury property. General Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Education and Experience: The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. High school education or equivalent experience. One to two years of customer contact experience. Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are: Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven record of accomplishment of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination based on someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h
    $25k-31k yearly est. 5h ago

Learn More About Front Desk Associate Jobs

How much does a Front Desk Associate earn in Hamilton, NJ?

The average front desk associate in Hamilton, NJ earns between $21,000 and $37,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average Front Desk Associate Salary In Hamilton, NJ

$28,000
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