Front Desk Attendant
Front Desk Associate Job 40 miles from Grandview
The Front Desk is a great place to start if you're interested in a career in hospitality. The Front Desk Attendant reports directly to the Assistant General Manager and is responsible for the following:
Greeting & checking in guests
Handling guest requests
Answering internal/external calls
Taking reservations over the phone
Running shift reports & balancing cash drawers
Properly executing daily closing reports
Assisting other departments with guest needs including communicating issues to department supervisor
Special Requirements
Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day
Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required
Minimum availability of 16 hours per week for part-time employees
Comply with hotel and/or department uniform and professional behavior and appearance standards
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
Review and approve electronic timecard weekly for accuracy
*The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.
Characteristics of a Strong Front Desk Attendant Candidate
Outgoing
Ability to Multitask
Patience
Willingness to listen and respond to guest needs
Attention to detail
*While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate.
Benefits
Affordable health insurance with employer premium contributions available to all full-time associates
Wide range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates
Paid Time Off (PTO) available to full-time associates
Exclusive discounts at Marriott Hotels
Requirements
High School Diploma or equivalent
Experience with Lightspeed, Fosse, and MICROS systems preferred
Liquor License - KCMO, or ability to obtain one within 30 days of hire
Must be willing to complete drug screen and background check in accordance with federal and state laws
Hotel Front Desk Clerk
Front Desk Associate Job 17 miles from Grandview
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today!
Front Desk Agent - Full-Time
Front Desk Associate Job 17 miles from Grandview
Full-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Attendant
Front Desk Associate Job 17 miles from Grandview
The highly anticipated Cascade Hotel Kansas City: a Marriott Tribute Portfolio is about to take center stage on the Country Club Plaza, Kansas City's most sought after entertainment district. Boasting 177 guest rooms, 15,000 square feet of meeting space, a two-level restaurant plus rooftop bar, this hotel is destined to become the ‘go to' spot in Kansas City.
We are in search of a Front Desk Attendant that will play a key role in getting this property across the finish line. If you are innovative, tenacious, and ready to make your mark - we want to hear from you. The Front Desk is a great place to start if you're interested in a career in hospitality.
This position reports directly to the Assistant General Manager and is responsible for the following:
Greeting & checking in guests.
Handling guest requests.
Answering internal/external calls.
Taking reservations over the phone.
Running shift reports & balancing cash drawers.
Properly executing daily closing reports.
Assisting other departments with guest needs including communicating issues to department supervisor.
Special Requirements
Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day.
Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required.
Minimum availability of 16 hours per week for part-time employees.
Comply with hotel and/or department uniform and professional behavior and appearance standards.
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
Review and approve electronic timecard weekly for accuracy.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.
While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate.
Benefits
Affordable health insurance with employer premium contributions available to all full-time associates
Wide range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates
Paid Time Off (PTO) available to full-time associates
Exclusive discounts at Marriott Hotels
Requirements
High School Diploma or equivalent
Experience with Lightspeed, Fosse, and MICROS systems preferred
Liquor License - KCMO, or ability to obtain one within 30 days of hire
Must be willing to complete drug screen and background check in accordance with federal and state laws
Salary Description $16/hr
Front Desk Receptionist
Front Desk Associate Job 17 miles from Grandview
We are a dynamic and customer-focused organization in Kansas City, dedicated to providing exceptional service and a welcoming environment for our clients and visitors. As the first point of contact, our Front Desk Receptionists play a vital role in ensuring a positive experience for everyone who walks through our doors.
Job Description:
We are seeking enthusiastic and professional Front Desk Receptionists to join our team. Whether you're looking for a full-time career or part-time flexibility, we have opportunities to suit your needs. Full-time candidates will receive comprehensive training to set you up for success.
Key Responsibilities:
Greet and assist clients, visitors, and employees with a friendly and professional demeanor.
Manage incoming calls and direct them to the appropriate departments.
Handle email correspondence and general inquiries.
Schedule and coordinate appointments or meetings as needed.
Maintain a clean and organized front desk area.
Support administrative tasks and assist other departments as required.
What We Offer:
Full-Time Training Program: Comprehensive onboarding to ensure you excel in your role.
Competitive hourly pay.
Flexible scheduling for part-time positions.
A collaborative and supportive work environment.
Opportunities for growth and advancement within the company.
Requirements:
High school diploma or equivalent; additional education is a plus.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and general computer literacy.
Strong organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Previous receptionist or customer service experience is a plus, but not required.
How to Apply:
If you're a friendly, reliable individual with a passion for excellent service, we'd love to hear from you!
Front Desk Agent
Front Desk Associate Job 9 miles from Grandview
Property Description
Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast-paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest experiences. As a team member, you will have access to ongoing training and development opportunities, a supportive work culture, and a wide range of career advancement possibilities within the Marriott International family. Join our team of dedicated professionals and be a part of a brand known for its commitment to excellence in hospitality. Apply now and take the next step in your career with Marriott Kansas City Overland Park! #Marriott #OverlandParkJobs #HospitalityCareers #HotelJobs #TeamMarriott #KansasCity
Overview
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Process guest payments and maintain accurate records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the front desk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Front Desk Agent
Front Desk Associate Job 17 miles from Grandview
div class="mt-5" div class="redactor-styles" pAre you a strongpeople person/strong who enjoys creating great first impressions? Do you thrive in a strongfast-paced environment/strong where no two days are the same? If youre looking for a strongflexible and rewarding role/strong with full training, an immediate start, and career growth opportunities, we want to hear from you!/p
pWe are currently hiring a strong Front Desk Agent/strong to be the face of our business. This role is perfect for someone who enjoys strongmeeting new people, handling enquiries/strong, and ensuring guests receive the best possible service from start to finish./p
h3strongWhy Youll Love This Role:/strong/h3
ul
listrong Full Training Provided/strong No prior experience? No problem! Well give you all the tools you need to succeed./li
listrong Immediate Start Available/strong Start your new career right away!/li
listrong Flexible Work Schedule/strong Ideal for those looking for a balanced and adaptable work life./li
listrong Exciting and Varied Role/strong Every day brings something new, keeping the job fresh and engaging./li
listrong Career Growth Opportunities/strong We invest in our team members and provide opportunities for development and promotion./li
listrong Supportive Team Environment/strong Work alongside a fantastic, friendly, and professional team./li
/ul
h3strongWhat Youll Be Doing as a Front Desk Agent:/strong/h3
ul
listrong Welcoming guests with a warm and professional approach/strong, ensuring they feel valued and comfortable./li
listrong Handling check-ins and check-outs efficiently/strong, providing a seamless experience for all visitors./li
listrong Answering enquiries/strong via phone, email, and in person, offering helpful information about services and facilities./li
listrong Processing bookings, reservations, and transactions/strong, ensuring accuracy and professionalism./li
listrong Providing excellent customer service/strong, resolving any issues and addressing guest needs with a positive attitude./li
listrong Assisting with administrative tasks/strong, such as updating records and managing schedules./li
listrong Working closely with other departments/strong to ensure smooth daily operations./li
listrong Providing information on additional services and upgrades/strong, with opportunities to strongdevelop sales skills/strong./li
/ul
h3strongWhat Were Looking for in a Front Desk Agent:/strong/h3
ul
liA strongfriendly, welcoming personality/strong with outstanding communication skills./li
liA strongpositive and professional attitude/strong, ready to take on new challenges./li
li The ability to stronghandle multiple tasks efficiently/strong while maintaining attention to detail./li
liA passion for strongdelivering top-tier customer service/strong and creating a positive guest experience./li
li Strong strongproblem-solving skills/strong and the ability to stay calm under pressure./li
listrong Basic computer skills/strong and a willingness to learn new systems./li
li Previous experience in a front desk, customer service, or hospitality role is a plus, but strongnot essential/strong full training is provided!/li
/ul
h3strongWhat We Offer:/strong/h3
ul
listrong Competitive Pay/strong Earn while being part of an exciting and professional work environment./li
listrong Full Training amp; Development/strong Gain valuable experience in guest services, administration, and sales./li
listrongA Fast-Paced amp; Rewarding Role/strong Be part of a business where your contributions truly make a difference./li
listrong Opportunities for Career Growth/strong Progress into senior roles with our development programs./li
listrong Employee Perks amp; Benefits/strong Enjoy exclusive company benefits and incentives./li
/ul
h3strongApply Today!/strong/h3
pIf youre looking for a strongnew challenge/strong in a strongfriendly, professional, and customer-focused/strong role, wed love to hear from you! Apply now and take the first step towards a rewarding career as a strong Front Desk Agent/strong./p
/div
/div
Front Desk Receptionist
Front Desk Associate Job 20 miles from Grandview
Job Description: Dental Office Front Desk (Temp-to-Hire)
We are seeking a highly motivated and organized individual to join our client's dental office as a Front Desk Receptionist. This is a temp-to-hire position offering a competitive hourly rate of $18-$20 per hour. The ideal candidate will have excellent communication skills, a strong work ethic, and experience working in a dental office environment.
Responsibilities:
Greet patients warmly and professionally upon arrival
Schedule and confirm appointments
Check patients in and out, including collecting co-payments and processing payments
Answer and direct phone calls
Manage patient records and files
Assist with insurance verification and claims
Maintain a clean and organized front desk area
Qualifications:
High school diploma, GED, or equivalent
Previous experience working in a dental office, preferably in a front desk role
Proficiency in Eaglesoft dental software
Fluency in Spanish (both written and spoken)
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Ability to work independently and as part of a team
Attention to detail and accuracy
Positive and professional demeanor
Benefits:
Competitive hourly rate
Opportunity for temp-to-hire employment
Supportive and friendly work environment
Potential for growth and advancement within the company
If you are interested in this position and meet the qualifications, please submit your resume to ************************ or you can directly upload your resume on this job post.
Front Desk Attendant- SMSD Aquatic Center
Front Desk Associate Job 12 miles from Grandview
Make a positive impact on the community by joining the Johnson County Park and Recreation District team and help us enhance the lives of thousands through excellence in parks, recreation, culture, education, and public service. As a JCPRD employee, you'll be part of a locally, regionally, and nationally acclaimed organization that annually hosts nearly 7 million park visitors and engages nearly 3 million participants in 4,000+ programs. With excellent benefits, retirement plans, employee incentives, and a great organizational culture, JCPRD is building a thriving park and recreation system that inspires play, culture, and education, supporting healthy and fulfilling lives for all. Come work where you play!
Job Description
Greet patrons in a helpful and enthusiastic manner while being the first point of contact.
Providing a high level of customer service.
Registering individuals in programs and processing payments.
Answer questions and be knowledgeable about all programs, events, and memberships.
Answer phone calls proficiently and professionally.
Ensure a neat and clean appearance of the lobby and front desk area.
All other duties as assigned.
Job Requirements
High school diploma or equivalent. General knowledge of office procedures: phone skills, multitask and how to use Microsoft Windows. Strong communication and customer service skills. Ability to follow verbal and written instructions. Ability to maintain professional work-related practices - safety, alertness, dependability, responsibility, initiative, courteousness, good judgment, cleanliness, and ability to work with all ages. Previous experience in cash handling or ability to demonstrate related skills set.
Front Desk Agent
Front Desk Associate Job 17 miles from Grandview
Job Details Full-Time/Part-TimeDescription
Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.
SUMMARY: Provides front desk services to guests in a friendly, efficient, and professional manner.
DUTIES AND RESPONSIBILITIES:
Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety
Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed
Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork
Maintains front desk area in a clean and orderly fashion
Possesses and maintains thorough knowledge of hotel and area's attractions
Completes all necessary paperwork; maintains files and records
Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing
Performs other related duties as assigned by management
Qualifications
QUALIFICATIONS:
Commitment to excellence and high standards
Excellent written and oral communication skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Acute attention to detail
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and workflow
Excellent customer service skills
Ability to understand and follow written and verbal instructions
Professional appearance and demeanor
Ability to effectively communicate with people at all levels and from various backgrounds
Bilingual skills a plus
EDUCATION AND EXPERIENCE:
Prior experience in hospitality industry or equivalent preferred
COMPETENCIES:
Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand, walk, bend, and reach
Continually required to utilize hand and finger dexterity to operate a keyboard and office equipment
Occasionally required to lift/push/carry items up to 25 lbs.
SALARY:
HOURS:
BENEFITS:
Medical, Dental, and Vision Insurance
Voluntary Short-Term and Long-Term Disability
Company paid Basic Life and AD&D Insurance
401(k) with Company match
Paid Time Off and State required sick pay
8 Paid Holidays
Hotel discounts by brand
Hotel Front Desk Agent
Front Desk Associate Job 17 miles from Grandview
This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
RESPONSIBILITIES:
Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.
Perform all duties toward the goal of maximizing guest service.
Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention.
Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner.
Greet visitors who are looking for accommodations and attempt to meet their needs.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Accommodate room changes expediently.
Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance.
Acquaint guests with city attractions, community events and nearby areas of interest.
Help resolve guest issues and respond to special requests.
In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
Settle guest accounts upon check-out and process forms of payment.
Accurately following accounting procedures and cash handling policies.
Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
Responsible for proper key control and other security measures.
Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team.
Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Properly handle lost and found items.
Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
Report all maintenance issues for guest satisfaction.
Report to work wearing the required uniform and meeting professional grooming standards.
Maintain confidentiality of all guests and hotel information Perform other duties as assigned.
Actively participate in ongoing training by utilizing the company Myagi platform.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Strong customer-relation skills with a total commitment to guest satisfaction.
Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset.
Professional appearance and mannerism.
Knowledge of computer keyboard and printer operation.
Ability to accurately and efficiently input information into computer systems.
Previous cashier experience/ Basic accounting skills.
Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features.
Ability to attend to more than one task at a time.
Ability to maintain excellent attendance and punctuality.
EXPERIENCE:
Customer Service experience preferred.
PHYSICAL DEMANDS:
Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity
Front Desk Agent
Front Desk Associate Job 40 miles from Grandview
Essential Functions
Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
Register guests into the computer system, verifying reservation details and processing payments.
Handle cash and balance the cash drawer, maintaining accurate financial records.
Provide guests with information about hotel facilities and local attractions.
Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
Maintain extensive knowledge of the hotel's services, facilities, and the local area.
Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
Work cohesively with the team, supporting management and collaborating professionally with co-workers.
Skills and Abilities
Understand the mission, vision, and goals of the hotelâ¯
Must be able to prioritize and work efficiently with limited supervisionâ¯
Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needsâ¯
Must possess basic computer skillsâ¯
Strong attention to detail and the ability to handle multiple tasks simultaneouslyâ¯
General knowledge of the city where hotel is located and its attractionsâ¯
Extensive knowledge of the hotel, its services and facilitiesâ¯
Ability to handle cash and balance cash drawer requiredâ¯
Strong team player, able to partner with management and other employees in a professional mannerâ¯
Job Qualifications/Requirements
Education: High School diploma or GED equivalenceâ¯
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.â¯â¯â¯
KSL Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
Front Desk Receptionist Full Time
Front Desk Associate Job 17 miles from Grandview
Briarcliff Ambulatory Surgery Center is hiring a Full-Time Front Desk Receptionist! Welcome to Briarcliff Ambulatory Surgery Center! Briarcliff Ambulatory Surgery Center, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations.
Front Desk Receptionist at Briarcliff Ambulatory Surgery Center
The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.
Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate.
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some hospital clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial
* Bilingual preferred.
* Good communication skills.
What We Offer:
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
* Competitive wages
* Opportunities to better yourself professionally
* Health, Dental & Vision Coverage
* 401(k) retirement plan
* Paid Time Off (PTO)
* Company Paid Holidays
* Employee Assistance Programs
* Health Savings Account/ Flexible Spending Account
* Education Assistance
* Short Term Disability and Long Term Disability Insurance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.
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Front Desk Receptionist, Optometric Tech/Optician
Front Desk Associate Job 24 miles from Grandview
Optometric Tech * Coordinate scheduling and patient care needs with the doctor * Answer multi-line phone system * Update insurance information and obtain insurance authorizations * Lead patients through and assist in the eye exam pretesting * Perform patient prescreening analysis
* Eyeglass sales and patient assistance
* Conform to all HIPAA regulations and maintain strict patient confidentiality
* Perform other duties as assigned
Job Requirements:
* High school diploma or equivalent
* Personable and able to make patients feel welcome
* Highly organized and strong attention to detail
* Desire and ability to take on new tasks
* Ability to multi-task and follow schedules
* Basic computer knowledge required
* Ability to work assigned schedule
* Willingness to assist in nearby locations
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Hotel Front Desk Agent
Front Desk Associate Job 20 miles from Grandview
The Homewood Suites KC Speedway is currently looking for hardworking, energetic, and passionate people to join our team in the role of Front Desk Agent. This is a parttime 3p-11p opportunity. There is an option to cross train to 7a-3p or 11p-7a for more hours. Holiday availability is required. The salary for this position starts at $13 per hour, however, could be higher based on previous work experience.
Summary
Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required.
Essential Job Duties
â- Greets guests with genuine and warm spirit of hospitality
â- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
â- Posts transactions to guest and master accounts
â- Reviews guest account balance, ensuring that payment is secured
â- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
â- Reviews arrivals and blocks special requests
â- Processes required reports, including down time, high balance, etc.
â- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
â- Handles guest requests and concerns in a courteous and efficient manner
â- Coordinates the delivery of guest services by other hotel departments and outside businesses
â- Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
â- Prepares guest amenities, and ensures delivery in a timely manner
â- Handles in-house guest reservation requests such as extension, late check-out, and rebooking
â- Handles check-out procedures swiftly and accurately and assists guests on departure.
â- Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
â- Stores guest luggage
â- Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
â- Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
â- Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
â- Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
â- Operates the franchise terminal and performs designated maintenance tasks
â- Maintains procedures for credit control and handling of financial transactions
â- Maintains guest safety & privacy by adhering to established procedures
â- Issues safety deposit boxes for guest use, following security protocol
â- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
â- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
â- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
â- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
â- Assists with the relocation of guests, when necessary
â- Assists other departments during slow periods
â- Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a ‘Baywood Ambassador' who:
â- Maintains a professional image, including appearance, verbiage, and body language, at all times
â- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
â- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
â- Fosters teamwork by offering assistance to others, as needed
â- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
â- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
â- Recommends other Baywood properties to our guests, when appropriate
â- Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations
Skills/Qualifications
Education:
â- High School diploma
Certifications / Licenses:
â- TIPS, or similar approved, alcohol server training certification (as required)
Experience:
â- Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
Additional Skills:
â- Ability to multi-task
â- Ability to communicate effectively, both written and oral
â- Bilingual (Spanish & English) preferred, depending on geographic market
â- Ability to work the shifts required for the position
â- Ability to learn and adhere to Brand & Baywood Hotels' standards
â- Ability to take information from various sources and determine a responsible course of action
â- Ability to understand interdepartmental relationships
â- Ability to operate office equipment and industry specific software (PMS)
â- Ability to remain calm during stressful situations
Physical Demands
â- Walking and Standing:
100% (Must be able to stand for the entire shift, usually 8 hours)
â- Sitting:
Rarely
â- Bending, Stooping, Reaching:
Occasionally
â- Lifting, Push/Pull:
40 lbs infrequently
â- Driving:
Rarely
â- Traveling:
None
Environmental Conditions:
â- Inside:
Protection from weather conditions but not temperature changes
â- Outside:
Rarely
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Front Desk Agent
Front Desk Associate Job 17 miles from Grandview
Job Details Full-Time/Part-Time $10.50 - $12.00 Hourly Swing Hospitality - HotelDescription
We are looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Flexibility is important. Shifts: 7am-3pm 3pm-11pm and sometimes 11pm-7am Holidays, Weekends.
Greet and welcome guests
Answer customer questions
Answering questions and addressing concerns
Screen and direct incoming calls and emails
Record and relay messages
File paperwork
Maintain inventory and restock supplies when necessary
Maintain a clean reception area
Keeping front desk tidy and presentable with all necessary material
Requirements:
Proven experience as front desk representative.
Familiarity with office machines (Visual Matrix. fax, printer.)
Knowledge of office procedures.
Proficient in English (oral and written)
Strong communication and people skills.
Success working as a team!
Help sort, wash, and fold linen and terry.
Good organizational and multi-tasking abilities.
Adaptability.
Problem-solving skills.
Customer service.
High School diploma; additional qualifications will be a plus
Attention to detail.
Professional appearance and demeanor.
One year of Front Desk Agent experience at a hotel
Experience with Visual Matrix (preferred)
Hotel Front Desk Receptionist
Front Desk Associate Job 13 miles from Grandview
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
You will bring excellent communication skills and a passion for putting our guests first.
If you love interacting with people in a positive work environment, apply now!
Front Desk Agent Part Time
Front Desk Associate Job 12 miles from Grandview
Job Details Woodside Racquet Club Management - Westwood, KSDescription
Summary Description
Under the direction of the Director of Member Staff, the Front Desk Agent works at the North and South Club and is primarily responsible for welcoming members into the Club while exhibiting an enthusiastic and professional attitude. The employee is responsible for monitoring member check ins and charging member accounts as services and/or products are sold. This individual is always patient and courteous with an outgoing personality and has a unique ability to exercise good judgment while providing excellent customer service. This position also provides substantial support to the Group Fitness, Membership and Tennis Departments. The Front Desk Agent is responsible for withholding an expectation of cleanliness at the desk and in the fitness areas.
Duties / Responsibilities
Fulfills all opening/mid-day/closing checklists to ensure efficient daily operations and secure closings
Cheerfully acknowledges and greets everyone who comes into the Club
Checks in members/guests, verifies membership status and assists the members and/or guests with any inquiry
Obtains signed waivers and photos for members and/ or guests, as required
Professionally handles communications to members with regards to inquiry and membership account questions
Responds to member and/or guest inquiries according to Club policies and procedures
Follows Club policies and procedures regarding member/guest activities and politely but firmly enforces those policies
Registers participants into programs, collects applicable fees while verifying accurate information
Professionally handles all incoming calls and directs them to the appropriate staff, if needed
Handles tennis court reservations check ins and collection of applicable fees, if any
Handles Training and Pilates session check ins
Follows all outlined accounting and cash handling policies and procedures
Properly handles Lost & Found items per outlined policies and procedures
Assigns lockers and collects fees, if any
Provides secondary support for Housekeeping by tidying member/guest areas, rolling towels, proactively addressing issues and any other needs
Maintains a neat and organized and debris-free desk area
Alerts appropriate MGMT team member of deliveries in a timely manner
Moves throughout the shift with purpose; no personal cell phone usage during shift
Actively engages with members as they leave the facility
May at times be asked to support special events within Club
Complies with Club's employee handbook manual, departmental policies and procedures and with all applicable federal and state employment laws
Participates and fulfills all requirements set forth in the Continuing Education Curriculum (Woodside University) Program
Completes all other duties as directed/assigned
Qualifications
Job Standards
Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to: Education/
Experience:
High School Diploma or equivalent required
Minimum of 1 year of customer service experience is required
Basic math and above average computer skills (Microsoft, Excel, Word, Outlook, POS systems)
Professional appearance and demeanor
Reception experience is preferred
Skills:
Professional, friendly, outgoing personality and enjoy social interaction
Excellent customer service and strong communications skills
Ability to use computers and related technology efficiently and learn applicable Club software systems
Time management and organizations skills: ability to multitask
Judgment and problem-solving skills
Attentive to detail
Licenses/Certifications:
Valid Driver's License - or reliable transportation to work
CPR and/or First Aid/AED Training preferred
Special Requirements:
Regular and predictable attendance is required - must be reliable
Ability to stand for the entire shift
Ability to move or lift as much as 50 pounds on a regular basis
Ability to communicate well both verbally and in written form
Front Desk Agent
Front Desk Associate Job 35 miles from Grandview
Property Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description
Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment.
As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere.
We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today.
Overview
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
What You'll Do:
* Greet and welcome guests upon arrival, creating a positive first impression.
* Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
* Manage reservations, answer guest inquiries, and address complaints promptly.
* Maintain a clean and organized front desk area.
* Provide accurate information about the hotel, rooms, rates, and amenities.
* Process payments and manage cash transactions accurately.
* Coordinate with housekeeping and maintenance to ensure smooth operations.
* Promote teamwork and contribute to a friendly, safe work environment.
* Perform other duties as assigned.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* A supportive and dynamic team environment.
* Ongoing training and development programs.
Qualifications
What You'll Bring:
* A friendly and professional demeanor with excellent communication skills.
* Strong organizational skills and attention to detail.
* A passion for customer service with a positive, can-do attitude.
* Ability to multitask and remain calm under pressure.
* Previous experience in hospitality or customer service is a plus but optional.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* Proficiency in hotel management software and Microsoft Office is a plus.
Front Desk Agent - Part Time
Front Desk Associate Job 17 miles from Grandview
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.