Front Desk Associate Jobs in Glendale, CA

We are looking for a responsible and detail-oriented assistant to manage order fulfillment at our office. You will be in charge of receiving orders, packaging our premium beachwear, and ensuring timely drop-offs with FedEx. The ideal candidate should be eager to learn about our products, organized, and reliable. Responsibilities • Receive and organize incoming orders at the office • Carefully package beachwear products according to brand standards • Coordinate and drop off shipments at FedEx • Keep track of stock and ensure smooth order processing • Learn and understand product types for efficient handling Qualifications • Responsible, detail-oriented, and proactive • Able to work independently and manage tasks efficiently • Interested in fashion and eager to learn about our products • Based in Los Angeles, CA and available part-time

Basic Function: Assist the LA office team with maintaining a well-organized workspace and supporting overall office operations. Collaborate with the bi-coastal VIP services team to coordinate celebrity requests and client initiatives. Ensure the showroom remains organized and professional while overseeing all aspects of sample trafficking to facilitate efficient and seamless processes. Essential Duties Celebrity and VIP Management: Continuously search for celebrity images and track appearances for team and client reference. Monitor and manage product loans directly from the showroom for VIP clients. Facilitate all celebrity requests and returns, ensuring timely and seamless processes. Write up sample requests and check in sample returns accurately. Maintain a detailed record of outstanding samples and follow up on overdue loans, informing team coordinators as needed. Coordinate celebrity gifting initiatives with care and professionalism. Maintain and share a monthly calendar of all press appearances, upcoming movies, festivals, films, charity events, and white/red carpet appearances. Assist in coordinating thoughtful thank-you notes for stylists, publicists, and key partners. Showroom and Inventory Management: Ensure the showroom is clean, inviting, and professional every day. Conduct a monthly showroom inventory check, ensuring it carries the latest collections and is properly displayed. Support general upkeep and presentation of the showroom to reflect the brand's high standards. Database and Reporting: Regularly update and maintain the VIP database, including celebrities, stylists, and industry contacts (emails, addresses, phone numbers). Keep the client tracker updated daily. Assist the coordinator in creating monthly and weekly reports for clients. Team and Intern Support: Assist in managing LA interns, ensuring they are always engaged with productive tasks. Support the coordinator in intern assignments and team-related activities. Event and Logistics Coordination: Handle LA logistics for the showroom, including meeting preparations, guest greetings, and post-meeting clean-ups. Help maintain the Krupp team's calendar, noting events, client visits, team meetings, and placement reminders. Office and General Coordination: Keep the office organized by tidying up, managing supplies, and ensuring cabinets are orderly. Order office supplies and stock the fridge with beverages and snacks. Maintain server organization and ensure the office remains well-equipped. Assist with daily tasks such as travel arrangements, expense reporting, calendar management, reservations, and other miscellaneous duties.

Hi, Happy you're here! We are seeking a dedicated and experienced manager to oversee the daily operations of our establishment, under our assistant and general manager. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. As the floor manager, you will be responsible for ensuring that all aspects of of the day-to-day operations run smoothly, from guest services to staff supervision. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service, while being able to multi-task and stay on track. We are seeking a supervisor to join our team. The ideal candidate will have a love for animals and a desire to provide exceptional care for dogs and cats in a daycare and boarding setting. Duties: - Client interaction face-to-face, responding to e-mails, text messages - Answering phones, helping clients with questions and booking reservations - Ensure the safety and well-being of all dogs in the facility - Feed all animals within our care - Administer medications to dogs -helping with keeping other employees on track with duties, breaks and schedule throughout the day -giving direction to other employees throughout the day - Oversee daily hotel operations, ensuring efficient and effective management of all departments. - Develop and implement policies and procedures to enhance guest satisfaction. - Handle guest inquiries, complaints, and feedback in a professional manner. Added Bonus - Experience in pet care facilities is a plus - Strong customer service skills with the ability to interact with pet owners - Knowledge of dog handling techniques and behavior - Ability to perform heavy lifting when necessary - Familiarity with basic pet grooming practices is a plus - Comfortable with cleaning duties and maintaining a sanitary environment - Willingness to undergo training on animal care and handling - Ability to stay organized and Multitask in a fast pace environment Experience Proven experience in management/supervising or a similar role is appreciated Strong understanding of hospitality industry standards and best practices. Excellent communication, organizational, and leadership skills are crucial for success in this position. Join our team as a Hotel Manager where you can make a significant impact not only on our clients experience, but their pups as well! 401k included. Option for full time eventually, which would include health benefits

is All About Under the leadership of the Assistant General Manager, Operations (AGMO), the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our specialized work groups. Who You Are: * You have strong interpersonal skills, and are customer service orientated * Have the ability to lift cartons, handle racks and carts of merchandise. Lifting of up to 15 pounds may be required * Must have knowledge of POS and strong computer skills, i.e. Google, MS Office, and adapt to changing technology * Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision You Also Have: * Ability to work a flexible schedule as per business needs & adheres to dependability standards * Demonstrates attention to detail and keeps personal work space organized * Ability to influence team to follow store policies & procedures to help in decision-making As The Returns Associate, You Will: * Daily functions including but not limited to following: * Opening/ Closing of digital return register * Maintain a neat and organized environment * Follow protocols on policy and procedures for; processing returns, adjustments, and assisting in reconciling reports * Ensure product is secured to standard * Maintain integrity of product, by ensuring all .com returns are separated, organized and secure. * Resolve customer issues both internal and external * May also support other related Specialized Operations functions such as but no limited to: Cash Reconciliation, Gift Card Events, Jewelry Operations etc * Collaboration between multi-work streams such as: * Ensure when return is completed that the return printout is attached to each item * Communicate with Merchandise Operations Team, Asset Protection team & Assistant General Manager of Operations * Communication: * Follow up on necessary reporting, and escalates potential issues for resolution * Liaison between clients and store * Ad hoc responsibilities as needed Your Life and Career at SFA: * Be a part of a team of disruptors focused on stores and redefining the luxury experience. * Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate * A culture that promotes a healthy, fulfilling work/life balance * Benefits package for all eligible full-time Associates (including medical, vision and dental) * An amazing Associate discount Salary and Other Compensation: The starting hourly rate for this position is between [$18.68 - 23.35 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we're rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing. What we offer: * $22 - $25 / hour (based on experience) * 50% off organic meals daily * 20% off in-store purchases * Bonuses and sales rewards (for some departments) * HUGE opportunities for career growth * 401k with 4% match, Paid Vacation, Health Benefits and much more… What You Will Do: * Greet and assist customers * Provide a presence at the front entry that will deter theft by engaging with customers * Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise * Keeps our team members and customers safe by identifying and resolving safety concerns * Respond to alerts urgently to check receipts, recover unpaid merchandise in compliance with Company policies and procedures * Respond to any suspicious activity * Uses de-escalation tactics to limit disruptions in the store * Maintain detailed records of security incidents and report them to the appropriate store management * Collaborate with store management to investigate security incidents * Other duties as assigned by management What You Will Bring: * At least 1 year of experience as a front door security employee * Good communication skills and the ability to work in a fast paced, team environment. * Ability to work flexible hours, including nights and weekends. * Store attention to detail and situational awareness * Ability to remain calm and composed in high-pressure environments/situations * Ability to stand and walk to extended periods of time Erewhon has many opportunities for career development and growth as we expand across Southern California with nine current stores (Beverly Hills, Calabasas, Culver City, Grove (Fairfax), Pacific Palisades, Santa Monica, Silver Lake, Studio City, and Venice) and our NEW Pasadena location opening soon! #DoorgreeterPali Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

and Purpose The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Duties and Responsibilities The essential functions include, but are not limited to the following: Greeting and seating guests, presenting menus to guests, informing them of special menu items Working in a team environment with the ability to be an effective team player Maintaining complete knowledge of Restaurant's food offering and preparation Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations Taking guest information and quoting wait time to guests accurately when tables are not immediately available Planning reservations and wait list parties in advance, at or within the given time or time frame Reviewing the floor plan to assess current and upcoming table availability changes Observing tables and keeping track of clean, dirty, and occupied tables Cleaning, organizing, and stocking menus at host area Answering phone in accordance with Company standards; answering questions concerning the menu and restaurant Interacting with guests coming in and as they leave, ensuring a positive dining experience Filling to go orders, if applicable Maintaining restrooms throughout shift Supporting waiters and kitchen staff in other duties as required Taking pride in personal appearance; reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy Displaying integrity and honesty in all aspects of your employment Performing other duties as directed Job Knowledge, Skills and Abilities High energy and stamina are required Ability to stay calm and work efficiently under pressure Ability to prioritize job duties and manage time effectively Excellent verbal communication skills required Excellent customer service to treat patrons like family Must be able to read, write, and determine wait time based on Company's procedures The ability to use the company's POS system Requirements This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Required Qualifications Must be 18 years of age or older at the time of application California food handler's card required Previous relevant full-service restaurant service experience Willingness to work evenings and weekends as required Knowledge of and ability to adhere to workplace safety procedures Preferred Qualifications and Skills One year of relevant full-service restaurant experience Physical Requirements and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Become the Best Part of PMP Management! PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Fitness Center - Front Desk Associate, Marina City Club, Marina Del Rey. Who We Are Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California. With local division offices in Santa Clarita, Los Angeles, Thousand Oaks, Irvine and Austin, PMP delivers a level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest growing management firms in Southern California, which provides our team members' a unique opportunity to evolve and grow their careers. Our extraordinary team has been the driver of PMP's growth since inception. By delivering on our promise of extraordinary service to each of our valuable clients, PMP's reputation as an industry leader has contributed to our growth and attracted some of the most talented professionals in the industry. PMP's unique company culture is one of our firm's most prized attributes. We pride ourselves on a positive, supportive, and rewarding company culture. From the moment you visit one of our division offices or meet a member of our team, you will begin to see and feel what makes PMP's team so unique. Who We're Looking For PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients. Position Description: Fitness Center Front Desk Associate, Marina City Club: The main functions are (1) Greet and direct members and guests: (2) to answer phones and direct calls for Fitness Center, Tennis Program and Waters Edge Spa” (3) to collect daily fees: and (4) to enforce policies and procedures set forth by Marina City Club Fitness Center. Duties & Responsibilities: Demonstrates courteous, friendly, respectful and cooperative behaviors towards others. Supports and participates in activities that promote customer services. Acknowledges members/guests immediately upon entering the work area. Makes sure each person checks in at the Front Desk. Handles member issues then they appear on the computer screen Courteously, accurately and efficiently answers the telephone for Fitness Center, Tennis Program and Waters Edge Spa. Directs Phone inquiries to identify staff if necessary. Reports member issues to Fitness Director Calls individuals the night before to remind them of appointment scheduled (message, orientations to equipment, tennis reservations). *Specific to Closing Staff person. Communicates and follows the organizational chain of command for notification of member/staff services issues, when appropriate. Exhibits good communication and listening skills. Speaks clearly and actively listens. Able to work with diverse populations under difficult and stressful situations. Supports the team approach. Utilizes positive and constructive criticism to improve overall performance. Has a positive attitude. Participates in operational duties of the Fitness Center as necessary including: sales promotion, tours of facility, facility safety checks, office supply checks, etc. Cleaning responsibilities for front desk area. Provides member/guest with temporary locker for the time in facility. Performs any other duties or responsibilities that may be assigned. Quality: Follows all department policies and procedures. Offers suggestions for department performance/policy/procedures improvement. Intervenes to correct problems as they occur. Readily accepts work assignments in a positive manner. Performs work that is accurate, neat and consistent. Documentation is legible. Keeps work area neat and provides a safe environment for members. Reports safety issues and equipment failures appropriately Sensitive information including, but not limited to, member and employee information is kept confidential without exception. Demonstrates organizational skills in the form of prioritization and time management. Ensures that supplies of the organization are used in a cost-effective manner. Identifies cost saving strategies for department. Maintains high productivity and performs efficiently. Responds to difficult situations with self-control and positive attitude. Makes decisions independently and knows when to ask for assistance. Exercise good judgment and arrives at sound decision. Accepts guest and other fees. Accounts for daily receipt totals when closing at end of shift. Hours/ Shift: 25-30 hrs. per week Must be flexible to work nights and weekends: Thursday through Sunday Additional shift available Requirements High School Diploma or GED - Required Previous Gym and Fitness experience - Preferred Current Basic Cardiac Life Support - Required Basic First Aid & Basic Water Safety - Preferred Salary Description $17.27 Per hour

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description 17.00

Job Title: Binstocking agent Starting Pay: $25+/hr RETIREES WELCOME TO APPLY Hours: VERY Flexible (but, must be performed within standard business hours which we consider 7:00am-5pm M-F) Part-time:(Approximately 4 hours / week) (Travel costs will be compensated) We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: *driving to customer's sites within 50 miles. (mileage paid) Stocking bins with fasteners and fittings. *scanning items that need to be replenished *revisiting the next week to restock the items *(repeat) Requirements: Honest Dependable Good Attitude & Friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan)

Job Details Glenmark Hotel - Glendale, CA Full Time $20.00 - $21.00 Hourly Any Admin - ClericalDescription Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

The Part Time Resident Relations Specialist ("RRS") / Front Desk Associate supports the General Manager ("GM") and/or the Resident Relations Supervisor by providing exceptional, responsive service to every resident or guest they encounter. The RRS is the interface who executes a variety of concierge/social/resident functions enhancing the resident experience at their property or community. While all on-site positions promote and exude warm and helpful service, the RRS position specifically focuses on "Five-Star" service excellence. The RRS is tasked with understanding residents expressed and unexpressed preferences and executing a full-service hospitality platform under the direction of the GM. The RRS is customer focused with excellent interpersonal communication and organizational skills and has a "can do" attitude. He/she must understand and adopt all community management tools (communications mediums, Connect, Access Control, Security etc.) on a daily basis to enhance the lifestyle of every resident. In addition, the RRS supports and executes administrative tasks as directed by the Board of Directors and management. This position requires skilled representation (verbal, written, visual) at all times, with peak emphasis on delivering friendly, helpful and professional service to all residents, co-workers and management. Compensation: $21-22/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Hours: Part Time (32 hours); including weekends and holidays Job Responsibilities: * Identifies and clarifies residents expressed and unexpressed needs, answers questions andgives direction and instructions in a professional helpful manner. * Answers the telephone within two rings, using correct salutations, personal identification and telephone etiquette. * Takes, records and relays messages accurately, completely and legibly. * Documents all pertinent information in resident logbook(s) throughout their shift. * Responsible for all package distribution (incoming and outgoing) for the property and insures all are logged into Connect when received and signed for when picked up. * Monitor all property access points (gates, garages, doors, elevators, pool) through the operation of Closed-circuit Television, where applicable. Reports all suspicious activity to proper authority to ensure continued resident safety. * Complies with service expectations and company standards as well as policies and procedures. * Accommodates Resident requests expediently and courteously within 24 hours of initial call. * Follows up with person assigned to task and Resident to ensure completion of the request. * Attends and participates in designated meetings or functions as required by the General Manager or the Board of Directors. * Maintains a list of residents needing special assistance in case of an emergency and is an active member on the emergency response team. * Administers the access control program, which includes the issuance of FOBS/property access cards/ID cards and updates tracking software. * Informs all vendors of building rules and regulations. * Assists with move-in orientation for new residents. * Assures all visitors are registered and authorized by homeowner to be on property. * Assures all pets, vehicles, motorcycles and bicycles are properly registered and logged in Connect. * Maintains a log of temporarily available parking spaces for resident guests and visitor use. * Manages and keeps a status log for all rental storage lockers. * Maintains complete knowledge and complies with the HOA's policies and procedures. * Maintains fresh organized workstations with necessary supplies throughout shift as well as administers the cleanliness of the building's entrance and lobby. * Maintains current vendor information to accommodate all resident requests. * Generates confirmation letters based on departmental standards and delivers to residents upon completion of each coordinated arrangement. * Makes accurate timekeeping and payroll entries each day in accordance with company policy. * Ensures uniform and personal appearance are clean and professional at all times while maintaining a pleasant demeanor. * Demonstrates consistent effective written, verbal and listening communication skills. * Demonstrates problem-solving abilities independently and responsibly. * Has the ability to quickly adapt to change both in client needs and policies and procedures which have been implemented by management and the HOA Board of Directors. * Able to work independently and as a team and prioritizes daily workload efficiently and professionally. * Receptive to receiving constructive feedback regarding personal performance for professional development. * Must work effectively with co-workers, residents and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions; keeps commitments and keeps others well informed of work progress, timetables and issues; address' problems and issues constructively to find mutually acceptable and practical business solution; address' others by name, title or other respectful identifier. * Must be flexible in work schedule which may include AM/PM shifts, weekends and holidays. Skills & Qualifications: * Proficient in English (written and verbal) * Second language helpful (Spanish, French, Mandarin, Japanese, Farsi, Persian) * Strong general math skills. Education & Experience: * High school diploma or equivalency required. * College level courses in business or hospitality preferred. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be mobile enough to move about the facilities, including up and down stairs and recreational areas and navigate uneven surfaces. * Must be able to lift up to 25 pounds. * Must be able to sit and stand for extended periods of time. * Must have finger dexterity for typing/using a keyboard. * Must be able to actively talk and listen to clients, vendors, co-workers and supervisors. * Full time position where schedule may change based on business needs and may include weekends, evenings, and holidays. * Overtime may be required from time-to-time, based on business needs and as approved by supervisor. * Consistent and regular attendance required. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Verizon discount * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Tailwaggers Pet Food and Supplies is locally and independently owned since 2003. We are your friendly neighborhood pet supply store, pet-grooming salon, and doggy daycare! Our motto is Holistic, Healthy, Happy. We are pleased to have 2 doggy day care locations in Los Angeles, and we are looking for experienced daycare attendants, pet sitters, and pet enthusiasts to join our amazing team! Pay rate: Starting at $19 an hour (depending on experience) Full positions available We know that the success of Tailwaggers is fully due to our amazing and talented staff! We strive to be a fixture in our community and know that a great guest-experience starts with our team. We pride ourselves in fostering and encouraging personal and professional growth for our staff by promoting from within our great pool of team members, and we're proud to build a long term relationship with our staff with our great company culture and welcoming environment. We're looking for candidates who love, care for, or have worked with pets in the past, as we see dozens (sometimes hundreds!) of dogs and cats every day in our shops. Past pet-industry experience preferred. Job description: Tailwaggers Park Doggy Daycare Attendants Staff will be responsible for: -Booking, reservations, and using/creating customer accounts in our P.O.S. system -Evaluations of potential/applying doggy-guests -Greeting guests & answering calls -Watching over large group of dogs while standing/being on your feet for long periods of time -A lot of cleaning! Dogs can be messy, and we pride ourselves in our space's hygiene. -Ensuring health & safety policies are followed -Additionally, staff will learn animal behavior through our training course. We are looking for a devoted, responsible, and compassionate person who loves to spend their day with cute dogs and wonderful pet owners. Our ideal candidate... Must be flexible, punctual, and reliable Must have good communication and multi-tasking skills Must have a high level of dedication to learning and to expanding their knowledge base of dogs and pet-health Must be a self-motivator and committed to excellence Must have positive energy with guests, dogs, and our team Must have a high level of attention to detail and cleanliness Must be able up to lift up to 50lbs Must be able to work well independently and in a team Must be willing to deal with any and every type of patron Must be able to handle a fast-paced, high-stress environment Must have experience working with large groups of dogs & different personality types Must have a fond devotion and ABSOLUTE PASSION for pets Job Benefits & Possible Perks! - Medical, dental, vision, and pet insurance plans offered for full-time employees - Optional 401k - 15% off all food and supplies excluding services - $25 off from grooming -See puppies and kittens all day! We look forward to hearing from you soon! Applications without resumes will not be considered. Tailwaggers & Tailwashers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

At PEG Hospitality Group it's our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you'll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect , inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us! JOB SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Verifies the guest's method of payment and follows established credit-checking procedures. Answers questions about hotel and local area and attractions. Adheres to all brand standards as it relates to front office processes and procedures. Accurately posts charges to guest rooms. Communicates with all departments in the hotel to ensure an exceptional experience for the guest. RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Knows room locations, types of rooms available, and room rates. Must be sales minded. Presents options and alternatives to guests and helps in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Other duties as necessary and assigned by management. REQUIREMENTS: Ability to walk or stand for long periods of time as customary in a hotel front office environment. Ability to communicate effectively both verbally and in writing. QUALIFICATIONS: High School diploma or GED desired. Previous experience in a hotel environment or customer service required.

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Level-row" div class="form Line"div aria-label="Level" name="Level"span aria-label="Level" class="" name="level"Experienced/span/div/div/divdiv class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Shady Canyon Golf Club - Irvine, CA/span/div/div/divdiv class="row form RowStandard" id="Remote Type-row" div class="form Line"div aria-label="Remote Type" name="Remote Type"span aria-label="Remote Type" class="" name="level"N/A/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Part Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"Not Specified/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"Undisclosed/span/div/div/divdiv class="row form RowStandard" id="Travel Percentage-row" div class="form Line"div aria-label="Travel Percentage" name="Travel Percentage"span aria-label="Travel Percentage" class="" name="level"None/span/div/div/divdiv class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Any/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Customer Service/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pThe Swim amp; Fitness Attendant is responsible for the reception area at the fitness center and spa. Includes the greeting of all members, answering phone calls, assisting members with questions regarding spa services and products, booking all appointments, checking the member into the computer system and charging for fitness or spa services performed. Responsible for keeping lounge area organized, cleaned and stocked with amenities and refreshments. Monitor stocking of locker room supplies, maintain supply inventory and overseeing housekeeping's checklist./p ul li pProperly open and close Fitness Center amp; Spa each day according to Standard Operating Procedures./p /li li pAccurately book, change and cancel spa appointments./p /li li pAcknowledge and greet everyone who enters and leaves the facility./p /li li pProvide detailed descriptions of spa treatments, fitness packages, services, facility features and hours of operation./p /li li pOpen and close treatment rooms each shift and verify consistency in room check and set-up./p /li li pUtilize computers with skill and proficiency./p /li li pAnswer the phone promptly and use the member's name throughout the phone conversation. Use headset when leaving desk area/p /li li pActively promote the spa, treatments, fitness services and retail, as well as programs, promotions and/or discounts available./p /li li pMaintain eye contact when addressing members and guests./p /li li pHandle members' questions and concerns professionally and courteously./p /li li pProvide accurate, appropriate and immediate responses to all requests by members, ensuring complete member satisfaction./p /li li pMaintain a clean; safe, fully stocked and well organized work area; including refreshment station and relaxation area./p /li li pDevelop ability to work without constant direct supervision and remain at assigned post for extended periods of time./p /li li pMaintain a positive attitude and contribute toward a quality work environment./p /li li pRegularly attend, participate in and support training and staff meetings for the department./p /li li pAssist in all areas of spa and fitness operation as requested by management./p /li li pCommunicate to management any and all occurrences involving staff or members in the Fitness Center amp; Spa that require attention./p /li li pEmployee may perform other related duties to meet the ongoing needs of the company as requested by the supervisor./p /li /ul/span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pMust be detail-oriented and have ability to multi-task. Ability to be efficient and productive in an upscale environment. Must be enthusiastic and possess excellent customer service skills. Enjoy working with people and possess a friendly and outgoing personality. Excellent communication, listening and computer skills. Must be a team player. Prior experience in Spa amp; Fitness environment preferred./p/span/div/div/div/div

. Receptionist must be fully vaccinated against COVID-19 and boosted when hired. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. Assist the agency with day-to-day functions, which includes a rotation of front desk intake/ registration, welcoming clients, scheduling, assisting clients in enrolling in health insurance coverage, and work as a call receptionist for our administrative & clinic/behavioral departments. Helps clients enroll, answers questions about the program, assists in directing participants to designated areas for participation in activities. Key Responsibilities Intake Responsibilities: Actively engages in coordinating client flow. Schedules appointments and directs calls throughout the agency. Assists with enrolling clients into health insurance coverage. Makes follow-up calls for providers; calls to confirm “next day's appointments”. Greets and provides customer service to guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works at other locations when needed. You will work closely with members of other teams, coordinating the dynamic schedule to best suit client needs and maintain efficient client centered care flow, including scheduling interpretation services, etc. Client advocates act as the first line of problem-solving within the team, actively engaging in assessing how to increase departmental efficiency and satisfaction. They are expected to provide all client care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team. Documentation Responsibilities: Performs general administrative tasks; filing, organizing, data entry, scanning, and billing (e.g. co-pay, SOC, etc.), pulling and disseminating reports. Assists in maintaining computerized appointment system (Welligent) or other assigned system. Processes client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Completing Financial Forms, Consent Forms, etc. Administrative Responsibilities: Faxing and organizing incoming faxes. Population Management for providers and clinical teams. Manages receipt and routing of agency mail (incoming and outgoing). Processing requests for Medical Records. Assists and directs callers and visitors to appropriate employees and departments. Ability to operate a single or multiple position telephone switchboard. Is able to work in a team-oriented environment. Orientation, training and supervision of volunteers on certain front desk responsibilities may be assigned. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education/Experience: High School Diploma or GED equivalent. Bachelor's degree preferred. Must be fully vaccinated against COVID-19 and boosted when eligible. CPR certification preferred. Experience working with homeless, mentally ill, and substance using clients. Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status. Experience working with justice-involved populations. Experience working with lesbian, bisexual and transgender clients. Prior experience in front desk, reception, administrative and/or customer service. Must be fully vaccinated against COVID-19 and boosted when eligible. Desired Qualifications: 2 years' experience working in a medical front office or behavioral health front office. Familiarity with other community agencies to make appropriate referrals. Welligent and Covered California experience (CAA Certified). Understanding of harm reduction philosophy and ability to provide non-judgmental, client centered services. Bilingual language capacity (Spanish/English). We will consider for employment qualified applicants with arrest and conviction records. Tag: IND100.

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Level-row" div class="form Line"div aria-label="Level" name="Level"span aria-label="Level" class="" name="level"Entry/span/div/div/divdiv class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Holiday Inn - La Mirada, CA/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"High School/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$16.50 - $16.50 Hourly/span/div/div/divdiv class="row form RowStandard" id="Travel Percentage-row" div class="form Line"div aria-label="Travel Percentage" name="Travel Percentage"span aria-label="Travel Percentage" class="" name="level"None/span/div/div/divdiv class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Any/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Hospitality - Hotel/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pstrong BASIC PURPOSE/strong: Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs./p pstrong ESSENTIAL FUNCTIONS:/strong/p ol li Handle guest registration and room assignments, accommodating special requests whenever possible. (10%)/li li Pre-register, block reservations and take same day reservations and when necessary, future reservations following hotel rate structures, discounts, and sell strategies. (10%)/li li Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner. (50%)/li li Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (15%)/li li Cancel room reservations according to procedures. (5%)/li li Walk customers in a professional and courteous manner according to procedures. (5%)/li /ol pstrong NON-ESSENTIAL FUNCTIONS: (5%)/strong/p ol li Inventory guest room keys according to policy and request re-keying as necessary./li li Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist./li li Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment./li /ol p /p /span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pstrong Education/strong: High School education or equivalent experience./p pstrong Experience/strong: Experience required by position is from three months to one full year of employmentbr/ in a related position with this Company or other organizations./p pstrong Skills and Abilities: /strong/p ul li Requires a working knowledge of the Front Desk aspect of Interstate's services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job./li li Requires knowledge of and ability to operate computer equipment and the reservations system./li li Ability to read and speak English./li li Second language is preferred./li /ul /span/div/div/div/div

PROPERTY : Shore Hotel TITLE: Guest Service Agent DEPARTMENT: Guest Services STATUS: Non-Exempt, Full Time, Part-Time, Regular SUPERVISED BY: Front Office Manager, Assistant Front Office Manager, Guest Services Supervisor SUPERVISES: This position will not supervise anyone.

The Job: As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime! You: To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to make memorable experiences and provide excellent service for our guests. The offer: · In return, you are rewarded with a competitive compensation package including competitive pay, health benefits, matching 401k, PTO, parking and complimentary meals · Discounted rates in our Noble House Hotels & Resorts portfolio for you and your family · Learning programs and career development opportunities within the company Your team and working environment: Nestled in our private Redondo Beach peninsula, our hotel is your haven. The Portofino Hotel offers a delightful array of amenities and activities in our prime South Bay location just a stone's throw from the communities of Redondo Beach, Hermosa Beach, and Manhattan Beach . With 168 rooms, multiple F&B outlets, banquets, guest activities and a 188-slip marina, your days are filled with diverse operations. Noble House Hotels & Resorts: Noble House properties are not one-size-fits-all hotels. Each property is meticulously designed to stand on its own merits. The unifying thread that connects each and every hotel is not the architecture or the amenities but lies within the people - and the local culture - that make up Noble House Hotels & Resorts. The passion of our people is our greatest asset, we are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect. Follow us on Instagram @portofinohotel or @baleenkitchenla Requirements Your experience and skills include: · Refined verbal and written communication skills · Strong computer skills · Experience in taking care of guests in a fast paced environment · Flexible schedule availability Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Salary Description $16.5-$17.00 hourly

Homewood/Hampton Inn Irvine Spectrum is looking for a friendly, professional, and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing them with exceptional service that reflects Hilton’s commitment to excellence. Your role will involve welcoming guests, managing reservations, and ensuring that every guest enjoys a seamless and comfortable stay. Key Responsibilities: Guest Check-In/Check-Out: Efficiently handle guest check-ins and check-outs, ensuring that all procedures are followed according to Hilton standards. Verify guest information, assign rooms, and process payments accurately. Reservations Management: Manage and update reservations in the property management system (PMS). Assist guests with booking inquiries, modifications, and cancellations. Customer Service: Provide exceptional service by addressing guest inquiries, concerns, and requests. Resolve issues promptly and professionally, ensuring guest satisfaction. Communication: Liaise with housekeeping, maintenance, and other hotel departments to fulfill guest requests and ensure a smooth operation. Relay important information to appropriate departments. Billing and Payments: Accurately process guest payments, including room charges, incidentals, and other transactions. Handle cash, credit card, and other forms of payment securely. Hotel Loyalty Program: Promote and enroll guests in Hilton Honors, Hilton’s loyalty program, and explain the benefits of membership. Security and Compliance: Adhere to all hotel security, fire, and safety policies. Ensure compliance with local, state, and federal regulations. Miscellaneous: Assist with luggage handling, transportation arrangements, and other guest services as needed. Maintain a clean and organized front desk area. Qualifications: Experience: Previous experience in a customer service role, preferably in the hospitality industry. Experience with front desk operations is a plus. Education: High school diploma or equivalent required. A degree or coursework in hospitality management is advantageous. Skills: Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Detail-oriented with a focus on accuracy. Technical: Familiarity with property management systems (PMS), preferably OnQ by Hilton, PEP by Hilton, and proficiency in Microsoft Office. Customer Service: A passion for delivering outstanding guest service and a commitment to Hilton’s standards of hospitality. Work Environment: Schedule: Flexibility to work various shifts, including mornings, evenings, weekends, and holidays as required by hotel operations. Physical Demands: Ability to stand for extended periods, lift luggage up to 30 lbs, and perform other physical tasks as needed. Benefits: Competitive hourly wage with opportunities for growth within Hilton Health, dental, and vision insurance Paid time off and holiday pay Hilton Team Member Travel Program, offering discounted stays at Hilton properties worldwide Comprehensive training programs and career development opportunities Application Process: Interested candidates are invited to apply by submitting their resumes and cover letters to ***********************. Please highlight any relevant experience and why you would be a great fit for Hilton. Homewood/Hampton Inn Irvine Spectrum is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.