Front Desk Sales Associate
Front Desk Associate Job In Carmel, IN
div class="careers-description__container" div class="careers-description__content" pEuropean Wax Center, the premiere speed waxing franchise in the beauty industry, is hiring a front desk associate. EWC is locally owned and operated by an involved female entrepreneur with more than ten years' experience in the beauty industry. We promote a professional and positive culture with an uncapped earning potential as one of the highest paying wax centers in the nation. /p
p /p
pWhat we offer: /p
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pstrong$15/Hour /strong/p
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pstrong Bonus opportunity every paycheck /strong/p
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pstrong Contest bonus /strong/p
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pstrong Paid Time Off /strong/p
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pstrong 401K /strong/p
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pstrong Advancement opportunities /strong/p
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pstrong Flexible schedule /strong/p
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pstrong Major holidays off (center closed) /strong/p
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pstrong Work life balance: 10+ days additional center closure annually /strong/p
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pstrong FREE waxing /strong/p
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pstrong40% discount on products /strong/p
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pstrong Team events/strong/p
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pstrong The Scoop: /strong The front desk associate position is responsible for providing a lasting and engaging experience for our guests by booking reservations, checking guests in and out, and selling wax passes and products. /p
pstrong Must have: /strongexperience in sales, customer service amp; retail. /p
pstrong Must Have:/strong reliable transportation and flexible schedule. Must work one Saturday or Sunday every weekend and week nights are required. AM shift is 8 AM to 2 PM and PM shift is 2 PM to 8 PM. Saturday shift is 8 AM to 5 PM. Sunday shift is 9:30 AM to 6 PM. /p
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pEducation and Experience /p
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pHigh school diploma required./p
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p1-3 years experience in sales, customer service amp; retail. /p
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pA Day in the Life of a Front Desk Associate /p
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pSells wax passes to guests by educating guests on the benefits of a wax pass /p
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pAssists in sale of EWC products to guests by educating guests on the benefits of products /p
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pMust be goal-oriented and comfortable with set sales goals /p
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pBooks guests' reservations accurately and efficiently while providing an excellent guest experience /p
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pCreates new guest profiles by acquiring guests' contact information and explaining center policies /p
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pHandles confidential information, including guest contact information, with a high degree of integrity /p
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pAnswers guests' questions and provides necessary resources for the guest to find answers in the future /p
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pDeescalates upset guests and thoroughly reports guest issue to center manager to enable manger to provide appropriate solution /p
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pNotifies center manager of any questions or concerns presented by guest or the team /p
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pEnsures desk area and equipment are clean and in good working order at end of shift /p
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p /p
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pWhat Sets You Apart /p
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pSales experience /p
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pAbility to be friendly and engaging on the phone with guests /p
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pAbility to focus on phone calls in a fast-paced environment /p
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pAbility to handle escalated calls with confidence and professionalism /p
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pAbility to build effective relationships with guests and all levels of professionals; must have good interpersonal skills. /p
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pAbility to prioritize work effectively /p
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pStrong verbal communication skills /p
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pAbility to receive constructive feedback from team and management /p
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pMust be able to work well with the team /p
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pMust be dependable and reliable /p
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pMust have flexibility to meet shift requirements /p
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pMust be a team player and pick up shifts, if needed /p
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Front Desk Agent
Front Desk Associate Job 13 miles from Carmel
City, State:Indianapolis, Indiana
The purpose of a Front Desk Agent is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest's room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.
WORK ENVIRONMENT:
The work environment normally entails the following:
• Indoor work environment
• May be exposed to and use of cleaning chemicals throughout the shift
• Minimal to moderate noise levels consistent with hotel environment
Top of Form
PHYSICAL DEMANDS:
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
• Stand more than 2/3 of the time
• Walk less than 1/3 of the time
• Sit less than 1/3 of the time
• Lift up to 15 lbs
• Push / pull up to 10 pounds
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Front Desk Agent
Front Desk Associate Job 26 miles from Carmel
Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE!
Apply NOW! Look Forward to meeting you!
**MUST BE AVAILABLE TO WORK EVENINGS AND WEEKENDS**
View all jobs at this company
Front Desk & POS Attendant
Front Desk Associate Job 13 miles from Carmel
Our Welcome Front Desk and POS Attendants are the first and last impression for The Riviera Club for both members and guests. The person applying should be energetic and welcoming, organized, positive attitude, have computer basics knowledge, and want to work in customer service. Opening and Mid Day shifts are currently available!!
Job Responsibilities Include:
- Greeting members
- Handling financial transactions & balancing cash drawer
- Taking reservations for all Rivi events & programming
- Keeping front desk stations & lobby organized & clean
- Answering phone calls and assisting with member questions & concerns
- Providing membership information for potential Rivi members.
The position is available for Full or Part Time occupation.
Please email or call Gregg at
************ (ext. 175)
Job Types: Full-time, Part-time (Opening & Mid Day Shifts Available)
Hourly: $10.00 /hour
View all jobs at this company
Medical Office Specialist
Front Desk Associate Job In Carmel, IN
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.
This role provides ample variety as you are given the opportunity to master multiple roles, which creates a development pathway for growth within our organization:
Medical Office Specialist I - fully competent in 1 to 2 positions
Medical Office Specialist II - fully competent in 2 to 3 positions
Medical Office Specialist III - fully competent in 3 or more positions
Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc.
Front Desk Associate
Front Desk Associate Job In Carmel, IN
Positions are available at our Carmel and Zionsville locations!! Perks and Benefits:
Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; sales bonuses
Medical, dental, and vision insurance benefits
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through health and wellness education
Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer - responsible for daily cash handling
Manage customer expectations; Resolve customer concerns; Retain memberships
Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Confidence in selling services and products
Ability to connect with customers (both canine and human!) and provide outstanding customer service
Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
Effective communication with team members and dog parents (in person and on the phone)
Independently solve problems using Scenthound values and culture as a guide
Attention to detail
Time-management; Scheduling appointments efficiently
Accountability; hold oneself and others to Scenthound standards
Compensation: $10.00 - $13.00 per hour
Front Desk Sales Associate
Front Desk Associate Job In Carmel, IN
European Wax Center, the premiere speed waxing franchise in the beauty industry, is hiring a front desk associate. EWC is locally owned and operated by an involved female entrepreneur with more than ten years' experience in the beauty industry. We promote a professional and positive culture with an uncapped earning potential as one of the highest paying wax centers in the nation.
What we offer:
$15/Hour
Bonus opportunity every paycheck
Contest bonus
Paid Time Off
401K
Advancement opportunities
Flexible schedule
Major holidays off (center closed)
Work life balance: 10+ days additional center closure annually
FREE waxing
40% discount on products
Team events
The Scoop: The front desk associate position is responsible for providing a lasting and engaging experience for our guests by booking reservations, checking guests in and out, and selling wax passes and products.
Must have: experience in sales, customer service & retail.
Must Have: reliable transportation and flexible schedule. Must work one Saturday or Sunday every weekend and week nights are required. AM shift is 8 AM to 2 PM and PM shift is 2 PM to 8 PM. Saturday shift is 8 AM to 5 PM. Sunday shift is 9:30 AM to 6 PM.
Education and Experience
High school diploma required.
1-3 years experience in sales, customer service & retail.
A Day in the Life of a Front Desk Associate
Sells wax passes to guests by educating guests on the benefits of a wax pass
Assists in sale of EWC products to guests by educating guests on the benefits of products
Must be goal-oriented and comfortable with set sales goals
Books guests’ reservations accurately and efficiently while providing an excellent guest experience
Creates new guest profiles by acquiring guests’ contact information and explaining center policies
Handles confidential information, including guest contact information, with a high degree of integrity
Answers guests’ questions and provides necessary resources for the guest to find answers in the future
Deescalates upset guests and thoroughly reports guest issue to center manager to enable manger to provide appropriate solution
Notifies center manager of any questions or concerns presented by guest or the team
Ensures desk area and equipment are clean and in good working order at end of shift
What Sets You Apart
Sales experience
Ability to be friendly and engaging on the phone with guests
Ability to focus on phone calls in a fast-paced environment
Ability to handle escalated calls with confidence and professionalism
Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills.
Ability to prioritize work effectively
Strong verbal communication skills
Ability to receive constructive feedback from team and management
Must be able to work well with the team
Must be dependable and reliable
Must have flexibility to meet shift requirements
Must be a team player and pick up shifts, if needed
Front Desk Agent
Front Desk Associate Job 13 miles from Carmel
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable-to our guests and our clients.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description 16.00
Front Desk Agent
Front Desk Associate Job In Carmel, IN
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
At the Renaissance Indianapolis North we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Renaissance Indianapolis North can mean for you! The Renaissance Indianapolis North boasts 266 guest rooms, and 12,400 sq ft of event space.
Overview
Currently offering $500 in sign on bonuses ($250 paid after 30 day, $250 after 90 days), in addition to a quarterly incentive plan and monthly attendance bonuses. $16.00/hour.
Please apply directly online at careers-phg.icims.com/jobs
This is a full time position requiring weekend availability on both Saturdays and Sundays.
Typical shifts are 3pm to 11pm, with some mid shifts and overnight shifts available.
We are looking for a highly motivated, guest service oriented individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role:
* Help guests discover their "Wanderlust" experience
* Provide exceptional customer service by being engaging and taking sincere interest
* Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
* Help to resolve problems and "WOW" guests through recovery when things aren't quite right
* Promote and sell special hotel programs.
* Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
* Be knowledgeable of all emergency procedures and policies.
* Maintain house bank.
* Communicate all pertinent information to manager on duty.
* Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
* Assist other departments as needed.
Qualifications
Outstanding guest service skills.
Compensation Range
The compensation for this position is $16.00/Hr. - $16.00/Hr. based on qualifications and experience.
Hotel Front Desk Navigator
Front Desk Associate Job In Carmel, IN
Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job or internship for you!
The Renaissance in Carmel has won many awards in the past five years since we've been open such as:
• Hotel of the Year 2012 by Marriott International
• Service Excellence and Food and Beverage Excellence by Marriott International
• Top Workplaces Award by the Indy Star
• Company of the Year by the Carmel Chamber of Commerce
• 5 ROSE (Recognition of Service Excellence) Award Winners
• 4 Stars of the Industry Winners
Job Description
Currently we are looking for future award winning individuals with a passion for service, outgoing personalities, and the drive to be the best to train as Guest Service Agents.
Full Time 3pm - 11:30pm
Part Time 11pm - 7am
Job Responsibilities include:
Greeting and registering guests. Assists in pre-registration and room blocking and prepares groups for arrivals.
Navigate guests around local area, invoke discovery with recommendations for shopping, sight-seeing, eating and socializing.
Resolving guest challenges and taking appropriate action to ensure 100% guest satisfaction.
Processing payments according to procedures including authorization of all credit cards. Ensuring all cash, checks, and credit cards balance at the end of each shift.
Professionally and politely answer questions and respond to any guests needs. Communicates internally with other departments when necessary to resolve a guest concern or request.
Processing mail, shipping, receiving, storing of luggage, laundry, copying and faxing.
Qualifications
• Being knowledgeable of local area including Carmel, Hamilton County and Indianapolis in order to provide entertainment and dining recommendations as well as directions.
• Possess a positive and outgoing demeanor. Must have a natural talent for wanting to help people with problems no matter how large or small.
• Fluent in English and able to speak in an articulate and professional manner.
• Ability to stand for 8 hours at a time, walk around the hotel and assist guests with luggage.
• Basic computer knowledge including Internet Explorer and Microsoft Office
• High school Diploma or equivalent.
• 2 or 4 year degree is preferred.
Preferred Experience:
o Marriott Guest Services Experience
o Associate or Bachelor Degree is Hospitality/Tourism Management
Additional Information
All your information will be kept confidential according to EEO guidelines.
Concierge/Front Desk Receptionist
Front Desk Associate Job In Carmel, IN
As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, and much more.
When you join our team, you'll gain:
Referral Bonus - Earn a bonus each time we hire a new team member referred by you.
Flexible Scheduling - Partner with your manager to create your ideal schedule.
Full-time, Part Time?- What works best for you? We want to make it happen!
Tuition Assistance - We invest in our team members' development to promote within. Share your career goals with us!
Leadership Support - We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success!
Collaborative & Inclusive Work Culture - We value all of our team members' experiences and backgrounds, and we continue to build dynamic teams. We're committed to listening to team members' ideas in order to make some of the best improvements.
Positive Impacts - You'll make a difference by helping seniors live life on purpose!
Responsibilities
Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.
Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
Screens and directs all visitors.
Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.
Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.
Qualifications
High school diploma or equivalency preferred
Ability to read, write, speak & understand the English language
Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
Demonstrated computer skills and ability to interact with a variety of electronic devices.
Ability to communicate effectively verbally and in writing using the English language.
Ability to handle multiple tasks simultaneously.
Preferred Qualifications
Previous experience working with seniors preferred and desire to serve and care for seniors
Shift
Every other weekend, 3-9pm
PRN/ As needed
OUR HIRING PROCESS IS QUICK & EASY
Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you.
Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit.
Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You'll also get to ask us questions, tour our community, and meet some of the team.
Step 4: Job Offer If the role and community seem like a good fit, we'll reach out with a job offer. Job offers may even be made at the time of your interview!
New Perspective is an Equal Opportunity Employer.
Front Desk Attendant - Hanna Commons, Indianapolis
Front Desk Associate Job 13 miles from Carmel
Full-time Description
Job Summary: The Front Desk Attendant is responsible for maintaining a safe and secure environment for all employees, visitors, and residents. The Front Desk Attendant performs light clerical and janitorial tasks, as well as security duties such as signing in and out visitors.
Duties & Responsibilities:
· Greet all residents and visitors with a smile and be ready to provide excellent customer service.
· Monitor entrance and departure of visitors, and other persons, ensuring they sign the in and out log.
· Maintain accurate records of all visitors and deliveries with date, time, and destination.
· Write reports of daily activities and irregularities.
· Prevent severe damage to buildings and tenant property by reporting incidents to the appropriate authorities.
· Monitor and operate security systems such as security cameras and alarms.
· Assist with emergency evacuation procedures.
· Complete detailed incident reports for all security incidents for appropriate management personnel.
· Assist with clerical duties during down time, such as sorting, photocopying, faxing, scanning and file administration.
· Assist with basic custodial duties as needed, such as trash removal from front office area, dusting, and light cleaning.
Knowledge, Skills & Abilities:
· Excellent customer service and interpersonal skills.
· Positive attitude, good judgement, and problem-solving skills.
· Observant with a notable focus on ensuring safety and security.
· Ability to remain firm yet calm and professional in challenging situations.
· Self-starter with demonstrated high degree of independent initiative.
· Proficient with Excel and Microsoft Word.
Education & Experience:
· High School Diploma or equivalent required.
· 2+ years of relevant experience preferred. Familiarity with property management industry is a plus.
· Must have a valid driver's license, clean driving record, and the ability to travel as needed between work locations.
Physical Demands:
· Long periods of working on a computer and communicating via phone and email. Extensive keyboarding.
· Ability to move throughout building and worksites as necessary
· Regularly required to communicate verbally and understand conversation both in person and via phone.
· May occasionally lift and/or move up to 20 pounds.
· Drive personal vehicle between worksites as needed.
Other Duties: This job description does not encompass all responsibilities and activities of the position. Management may add or change duties as needed.
EEO Statement: UPHoldings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, promotion, termination, compensation, and training.
Salary Description $14.00
Front Desk Receptionist
Front Desk Associate Job In Carmel, IN
Position Type: Part-Time/Full-Time
Salary Range: $12 - $16 per hour (based on experience)
Rejuve Salon Spa is a vibrant Aveda lifestyle salon committed to providing exceptional client satisfaction. We cultivate a welcoming atmosphere where team members collaborate to deliver outstanding customer service and create memorable salon experiences.
Responsibilities:
Create a warm and inviting welcome for clients, ensuring a positive first impression.
Assist clients in scheduling appointments, managing bookings, and addressing inquiries both in person and over the phone.
Provide knowledgeable information about our services, products, and membership packages to enhance client engagement.
Offer personalized retail recommendations, showcasing our Aveda products.
Ensure a pristine salon environment by managing tasks such as washing towels, maintaining the front area, and restocking retail shelves.
Contribute to the opening and closing of the salon premises, ensuring operational efficiency.
Collaborate seamlessly with stylists and team members to foster a harmonious and efficient salon atmosphere.
Serve beverages to clients and attend to their comfort during their visit.
Facilitate membership and package sign-ups, explaining benefits and features.
Assist with essential bookkeeping tasks, inventory management, and tracking retail sales.
Qualifications:
Flexible schedule with ability to work Friday & Saturdays. Includes a combination of morning and evening shifts.
Self-starter with the ability to demonstrate initiative and work independently.
Outgoing and personable demeanor, showcasing exceptional interpersonal skills.
Enthusiasm for learning and adapting to salon operations and Aveda products.
Strong organizational skills, coupled with meticulous attention to detail.
Exceptional friendliness and a natural inclination for teamwork.
Clear and articulate communication skills, both in-person and over the phone.
Flexibility to work part-time or full-time schedules, including open and closing shifts.
While previous salon experience is beneficial, it is not required.
Customer service experience, whether in-person or via phone, is preferred.
Benefits:
Competitive salary with potential for retail commission.
Paid Time Off (PTO) and vacation time for full-time team members.
Access to continued education opportunities to enhance your skillset.
401k plan with company match.
Discounts on salon products and services.
Comprehensive benefits package, including medical, dental, vision, and short-term disability insurance.
Opportunity to be a part of a dynamic team dedicated to excellence in the salon industry.
Supportive Salon environment
If you are passionate about providing exceptional customer service, eager to be part of a collaborative team in a dynamic salon environment, and ready to take advantage of comprehensive benefits, we encourage you to apply!
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Guest Service Representative
Front Desk Associate Job In Carmel, IN
Fairfield by Marriott Indianapolis Carmel of Schahet Hotels is currently looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team! Job Summary
Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 4 years (‘21, ‘22, ‘23, '24) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Responsibilities
Greet guests and perform check-in/out procedures in a friendly, professional, and courteous manner
Follow all cash and credit card procedures required by Schahet and brand standard
Answer questions and give directions
Answers phones and make reservations
Update housekeeping room status
Respond promptly to any guests' inquiries or complaints and offer alternate solutions if guest demand cannot be met
Qualifications
One year of hospitality experience required
Customer service experience required
Experience handling cash and credit card procedures
Attention to detail
Organization skills
Ability and flexibility to work various shifts including evenings, weekends, and holidays
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Front Desk Receptionist
Front Desk Associate Job In Carmel, IN
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Blo Blow Dry Bar Carmel is looking for a full-time Receptionist. We are specifically looking for a team member to join us Sunday through Thursday as a full time Receptionist.
Why you'll love us:
Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry.
Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do.
Dedicated to our extended Blo family. We offer our staff ongoing training, educational programs, product knowledge, skill development and career advancement opportunities for hairstylists.
Why We Will Love You:
Love making people feel beautiful, special and valued
Collaborate well with stylists in a fun, professional work environment
Understand the importance of maintaining a squeaky-clean work environment in a salon
Responsible for creating and maintaining a superior Guest experience
Comfortable working with scheduling/booking software
Oversee the management of appointment calendar, optimizing schedule and maximizing bookings
Enjoy discussing and selling hair packages/memberships and beauty products
Support a team of hair stylists and makeup artists
You Must Have:
The ability to work
Sunday through Thursday
. Currently that is the only schedule available. If that schedule is not a good fit for you, please do not apply.
A passion for the beauty and cosmetology industry and making people feel better
Salon experience an asset
Strong technical skills and experience using a Mac computer
Job Responsibilities:
As the first and last impression for the Guest, you are a Blo brand ambassador
You are professional, friendly, tacful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact you thrive on this!
Participation in maintaining a professional, clean, fun and respectful work environment
Participation in routine up-training and skill advancement
Check out our Instagram @blo_indianapolis Compensation: $12.00 - $14.00 per hour
Gorgeous, and going places
If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family* and have a career you can be proud of!
*Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. All employment and hiring decisions are made by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee.
Front Desk Agent
Front Desk Associate Job 13 miles from Carmel
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Front Desk Agent
Front Desk Associate Job 13 miles from Carmel
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Property Details
Delta Hotels by Marriott Indianapolis East creates a seamless full-service hotel experience that has been thoughtfully designed with the essential needs of the frequent business traveler in mind. We focus on the details that really matter and provide smart valued services and amenities including fast free Wi-Fi and free bottled water. A memorable hotel located just a few minutes from Downtown Indianapolis. Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Taste a variety of popular entrees at our on-site restaurant featuring fresh Indiana ingredients daily. Our hotel is connected via covered walkway to the Indianapolis Marriott East which also offers 26 event venues with a variety of spaces ideal for any occasion. Whatever brings you to Indianapolis, our Indiana hotel is ready to make your stay a success.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Front Desk Agent
Front Desk Associate Job 36 miles from Carmel
Front Desk Agent
Reports To: Front Office Leadership / Assistant General Manager / General Manager
The Front Desk Agent is responsible for providing exceptional service to
guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins
and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
_____________________________________________________________________________
Essential functions: Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
● Greet and welcome guests upon arrival, ensuring a warm and positive first impression.
● Register guests into the hotel's system, verifying reservation details, address, and
payment information.
● Promote and enroll guests in the hotel's loyalty program, providing recognition and
benefits to members.
● Process payments during check-in and check-out, manage a house bank, and
accurately report daily receipts.
● Assist guests with service requests, such as issuing keys, handling safety deposit boxes,
and posting miscellaneous charges.
● Respond promptly and effectively to guest complaints, providing solutions and escalating
as necessary.
● Answer telephone calls courteously, providing accurate information and service.
● Handle reservations with efficiency and accuracy.
● Assist with hotel shuttle or transportation services, ensuring timely and courteous
service.
● Assist guests with luggage upon arrival and departure.
● Be knowledgeable about the local area, hotel services, and amenities, providing helpful
information to guests.
● Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and
faxes.
● Be aware of and prepare for incoming VIP guests.
● Follow all company Standard Operating Procedures and perform additional tasks as
directed by the General Manager.
● Exhibit a positive and cooperative attitude as part of the team.
● Communicate effectively with coworkers and contribute to a supportive work
environment.
● Handle and account for keys properly.
● Understand and adhere to emergency procedures and security policies.
● Ensure the confidentiality and protection of guest room numbers.
● Promote hotel amenities and upgrades to guests to enhance their experience and
increase revenue.
● Must maintain a neat, clean, and well-groomed appearance in accordance with company
standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
● Strong verbal and written communication skills.
● Basic computer skills.
● Knowledge of the hotel, its services, and the surrounding area.
● Ability to stand for extended periods, up to 8 hours.
● Ability to lift up to 15 lbs on occasion.
● Willingness to work flexible schedules, including nights, weekends, and holidays, as
required by the business needs.
This description is a summary of primary responsibilities and qualifications. The job description is not
intended to include all duties or qualifications that may be required now or in the future.
View all jobs at this company
Medical Office Specialist
Front Desk Associate Job In Carmel, IN
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.
This role provides ample variety as you are given the opportunity to master multiple roles, which creates a development pathway for growth within our organization:
Medical Office Specialist I - fully competent in 1 to 2 positions
Medical Office Specialist II - fully competent in 2 to 3 positions
Medical Office Specialist III - fully competent in 3 or more positions
Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc.
Knowledge, Skills and Abilities Required
Genuine dedication to excellent customer service/
Exceptional attention to detail.
A can-do attitude that does not hesitate to jump in to help others.
Respect for organizational policies, procedures, systems, and objectives.
Alignment with HIPAA regulations.
Ability to drive to efficiency and accuracy in a fast-paced environment
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers and patients.
Front Desk Agent
Front Desk Associate Job In Carmel, IN
Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!
Job Description
Completes check in/out procedure with guests while ensuring it is more than a transaction.
Ensures proper billing of accounts
Helps directs guests around hotel and local area
Is a point of contact for all guest requests, complaints, issues, and recovery
Qualifications
Must have an outgoing personality and able to maintain a smile in you voice.
Must be able to multi task by talking with guests and utilizing computer at the same time
Background in Hospitality preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.