Veterinary Receptionist
Front Desk Associate Job 43 miles from Burlington
Hunter PetCare has an opportunity for a Veterinary Receptionist to join our team! Hunter Petcare is proud to serve Warren, Butler, and Montgomery County and surrounding areas. We are dedicated Three doctor practice providing the highest level of veterinary medicine along with friendly, compassionate service.
We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.
Location: 3830 State Route 122, Franklin, OH 045005
Shift Details: This is a full-time position(30+ hours/week) working three (3) full days 8am-6pm and a half day (Am/Pm during the week or Saturday). Rotating Saturdays
Pay Range: $16.00 - $18.00/hour (based on experience)
What We're Looking For:
Exceptional phone etiquette
Strong multi-tasking abilities
Efficiency with a keen attention to detail
Proficient computer skills
Team-oriented mindset
Ability to thrive under pressure
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including paid time off, medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
PT Weekend Hotel Front Desk Agent
Front Desk Associate Job 27 miles from Burlington
The Hotel Front Desk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager.
Weekend availability is a requirement for this position.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Free child watch (3 hour increments)
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Greet, register, and assign rooms to guests
Issue room keys
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make change for guests
Make and confirm reservations
Post charges (such as room, food, telephone) to ledger
Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
Sell a variety of seasonal tickets
Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
All other duties assigned
Basic Qualifications
18 years of age or older
High School Diploma or equivalent
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that can include evenings, weekends, and/or holidays as needed
Integrity to safeguard confidential information
Authorized to work in the United States
Preferred Qualifications
Previous experience in a guest-focused environment
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations.
Experience communicating with individuals of diverse demographics
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Bilingual in English and Spanish is a plus
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.
Front Desk Associate at the LB
Front Desk Associate Job 13 miles from Burlington
The LB was created with one goal in mind: to give you more kinds of classes and more ways to move-all in one place, with the freedom to take any classes you want. You'll find the latest fitness trends taught by the city's top instructors-in a studio that'll inspire you to give your workout everything you've got. We have everything from barre to bootcamp to body activiaton classes.
Job Description
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with
exceptional interpersonal skills and attention to detail.
Responsibilities:
Provide high level customer service and hospitality to clients
Assist the Studio Management in daily studio tasks and projects
Maintain a positive attitude and take initiative
Provide support to the LB instructors to ensure a successful class check-in process
Assist with the training and coaching of new hires for the front desk staff team
Maintain product knowledge for all studio retail operations
Maintain the distinct appearance, atmosphere and culture
Qualifications
Qualifications:
Must have customer service experience
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be willing to initiate tasks and perform duties without direction
Must have excellent communication skills and be able to work with a wide range of personalities
Must have outstanding customer service and problem solving skills
Must have a positive, can-do attitude
Must have a friendly and professional phone and email etiquette
Must have superior organizational skills
Must have the flexibility to work a non-traditional schedule - Weekends, Early Mornings, and Evenings
Additional Information
Must be able to work in a fast paced environment
Must be able to kneel, bend, reach, climb and stand for long durations of time
Must be able to lift/carry a minimum of 30lb
Front Desk Associate
Front Desk Associate Job 13 miles from Burlington
The Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the FDA is responsible for creating a welcoming environment, managing appointment bookings, and providing information about our services and products. This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Greet and welcome guests warmly and professionally.
Manage the front desk operations, including answering phone calls, scheduling appointments, and handling transactions.
Provide accurate information regarding services, products, and promotions to guests.
Maintain a clean and organized front desk area.
Address and resolve guest inquiries and concerns promptly and effectively.
Assist in promoting membership options, retail products, and additional services.
Support the overall team in reaching sales and operational goals.
Requirements
High school diploma or equivalent required; further education in hospitality or business is a plus.
Previous experience in customer service or front desk roles is preferred.
Excellent communication and interpersonal skills.
Ability to multitask and manage a busy front desk efficiently.
Proficient in computer operations and basic software applications.
A positive attitude with a strong commitment to customer satisfaction.
Benefits
Excellent medical, dental, and vision plans
Paid time off
Comprehensive 401K package
45% discount on products
Employee referral bonuses
·Free monthly massage/skincare services
About PCRK Group
PCRK Group is headquartered in Phoenix, Arizona. We own and operate 131 Massage Envy locations throughout multiple states. At the PCRK Group we take care of you so you can take care of your clients. From competitive rates to flexible schedules, consider a career with PCRK Group today!
Front Desk Associate
Front Desk Associate Job 13 miles from Burlington
Part-time Description
Job Title: Front Desk Associate
Company: Livio Med Spa
Position Type: Part-time
Schedule: 3pm - 7pm EST, Monday through Friday (20 hours per week)
About Empower: Empower Aesthetics, backed by Shore Capital Partners, is a dynamic medspa platform offering business management support to partner practices. Our centralized system, operational best practices, recruiting network, and marketing expertise empower providers to scale their brands and become leaders in the aesthetics industry. We are the first choice for ambitious providers seeking rapid growth and unmatched resources.
About Livio: Livio is a premier wellness and aesthetics center committed to enhancing the overall well-being and confidence of our clients. Our mission is to provide exceptional care, rejuvenating experiences, and personalized solutions to help individuals look and feel their best. We pride ourselves on delivering top-notch service in a welcoming and luxurious environment.
In this position, you will support the company's mission and contribute to a positive work environment. You must be organized, able to multi-task, prioritize effectively, and have strong customer service skills.
As a valued member of our team, we look forward to working with you.
Responsibilities Include:
Providing exceptional customer care
Greeting clients and answering incoming calls
Booking/re-booking appointments
Checking clients in/out
Answering emails and other correspondence
Schedule:
Part-time, M-F 3pm - 7pm EST (20 hours per week)
Open availability needed
Requirements
2 Years of administrative experience, preferably in a beauty enhancement environment (ie: medspa, salon with spa, dermatology or plastic surgery office)
Excellent communication and interpersonal skills
Willingness to learn
Front Desk Associate (ASC)
Front Desk Associate Job 13 miles from Burlington
At MidWest Eye Center, we are committed to your total eye care. Our staff provides an innovative and integrated approach, using state-of-the-art technology, combined with the upmost in personal attention and service. Whether it's performing Lasik or treating retina conditions or removing cataracts, you can be sure of the quality of vision care provided by our team of skilled, caring professionals. MidWest Eye Center has a complete roster of board-certified Ophthalmologists, Retina Specialists and Optometrists, offering diagnosis along with surgical and non-surgical treatment for eye diseases MidWest Eye Center's Cincinnati, Ohio and Northern Kentucky locations are easily accessible from the surrounding Tri-state area.
Position Summary
The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial, and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the surgery center. The Front Office Associate may answer multiple phone lines, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Responsibilities
• Displays high level of professionalism and gives superb customer service
• Obtains and reviews patient demographic and insurance information for accuracy
• Verifies insurance and collects copays, co-insurance, and outstanding balances
• Ensures all patient intake forms are signed and complete
• Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
• Schedules appointments
• Processes medical record requests per policies and procedures
• Coordinates with Surgical Staff to ensure optimal patient experience
• Perform administrative tasks as needed. This role will also back up our discharge staff when necessary.
Qualifications
Education:
• High School Diploma or Equivalent Certificate
Required Skills:
• Minimum 2 years of experience in a medical office/health care setting
• Minimum 2 years of health care insurance experience
• Strong computer knowledge and skills with a minimum typing speed of 30 WPM
• Strong desire to assist others and provide excellent customer service
• Must be highly dependable and organized
• Outstanding interpersonal skills
• An impeccably clean, polished, professional image
• The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
• Understanding of medical terminology
Company Benefits
We offer a competitive benefits package to our employees:
Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package
We also offer the following benefits for FREE:
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
NO NIGHTS, NO WEEKENDS.
Hotel Front Desk Attendant
Front Desk Associate Job 13 miles from Burlington
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Be on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Must be able to stand for on your feet for 8 hours during a typical shift
Please only apply if you meet each of these criteria
Front Desk Agent Job
Front Desk Associate Job 3 miles from Burlington
Why You'll Love This Job
Our SIYA HOSPITALITY, LLC is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills!
8 hour shifts Day or Night availability.
Benefits
Medical, Dental, and Vision Insurance for Full Time Staff
Life Insurance for Full Time Staff
401(k) Retirement Plan
Paid Time Off
Employee discount
Job Duties and Responsibilities
Exceptional guest service delivery with problem resolution ability
Excellent communication and phone skills
Process all guest check-ins, check-outs, room assignments, and room change/guest requests
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction
Account balancing & cash handling
Ability to understand and uphold hotel and brand standards and expectations
General office up keeping and ensuring public areas are cleaned and replenished as needed
Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs
Knowledge of Microsoft office and computer skills
Capacity to stand or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
Qualifications
Superior customer service skills including problem solving and ability to multi-task
Strong attention to detail, good follow through, and communication skills
Previous hotel or customer service experience preferred
Previous customer service experience preferred
Type: Part Time (Hourly)
Job ID: 146278
Front Desk Agent
Front Desk Associate Job 13 miles from Burlington
Property Description
Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!
Overview
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Process guest payments and maintain accurate records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the front desk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $16.00 - USD $16.00 /Hr.
Hotel Front Desk Receptionist
Front Desk Associate Job 7 miles from Burlington
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
You will bring excellent communication skills and a passion for putting our guests first.
If you love interacting with people in a positive work environment, apply now!
Front Desk Receptionist
Front Desk Associate Job 7 miles from Burlington
Career Opportunity: Front Desk Receptionist with Oxford Physical Therapy Centers (Full-Time - Florence, OH) Are you a well-organized professional with a knack for friendly customer service? Are you a detail-oriented, outgoing professional who would like to be part of a highly skilled physical therapy team? If so, we've got an exciting opportunity for you, which include monthly BONUSES! Oxford Physical Therapy Centers is a physical therapist owned facility committed to serving our neighbors. In operation since 1993, Oxford Physical Therapy Centers provide excellent, progressive care with the highest in standards of physical therapy care.
We are currently seeking a full-time Front Desk Receptionist at our Florence center. You will assist our patients with scheduling and registering using our customized software, verifying insurances and answering patient phone calls. You will also collect co-payments, prepare deposits and send correspondence to medical offices. You will serve as an extension of our skilled Clinicians by retrieving the necessary equipment and paperwork for patients and cleaning/prepping. This is great experience if you're interested in the field of physical therapy! Bring your exceptional customer service skills, friendly attitude and high attention to detail, along with the following:
High School Degree (recent exercise science & exercise physiology grads/experience welcomed).
Medical office experience preferred.
Available to work Monday - Friday 7am - 7pm (hours vary by office).
Excellent communication and listening skills.
Attention to detail with strong multi-tasking ability.
Experience and ability to handle confidential and sensitive information.
Strong working knowledge of Microsoft Office and Outlook.
Oxford Physical Therapy Centers offers excellent benefits,
including
monthly bonus potential
in a highly skilled environment with an energetic, dynamic staff. Apply by sending your salary requirements and a current resume to ************************. Employer is EEO/M/F/D/V. No phone calls, faxes or third party applications please.
Front Desk Agent | Hotel Celare, a Marriott Tribute Portfolio
Front Desk Associate Job 13 miles from Burlington
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Front Desk Agent | Hotel Celare, a Marriott Tribute Portfolio
Front Desk Associate Job 13 miles from Burlington
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Front Desk Agent
Front Desk Associate Job 13 miles from Burlington
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
AC Hotel Cincinnati at The Banks is located in downtown Cincinnati at The Banks, adjacent to the Great American Ballpark, and Small Park. Our talented team has created a reputation for service excellence. In order to continue that level of service, we need to keep hiring only the best team members. If you're looking to grow in a career with a leading hotel, you need to come see what a career with us can do for you!
Overview
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
What You'll Do:
* Greet and welcome guests upon arrival, creating a positive first impression.
* Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
* Manage reservations, answer guest inquiries, and address complaints promptly.
* Maintain a clean and organized front desk area.
* Provide accurate information about the hotel, rooms, rates, and amenities.
* Process payments and manage cash transactions accurately.
* Coordinate with housekeeping and maintenance to ensure smooth operations.
* Promote teamwork and contribute to a friendly, safe work environment.
* Perform other duties as assigned.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* A supportive and dynamic team environment.
* Ongoing training and development programs.
Qualifications
What You'll Bring:
* A friendly and professional demeanor with excellent communication skills.
* Strong organizational skills and attention to detail.
* A passion for customer service with a positive, can-do attitude.
* Ability to multitask and remain calm under pressure.
* Previous experience in hospitality or customer service is a plus but optional.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* Proficiency in hotel management software and Microsoft Office is a plus.
Front Desk Agent at the Marriott Cincinnati Northeast
Front Desk Associate Job 32 miles from Burlington
* Guest Service Agent. Job Details: * We are seeking a passionate hospitality professional for the position of Front Desk Agent at the Cincinnati Marriott Northeast. * This person will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards at all times.
* The shift time varies between 7am-3pm and 3pm-11pm.
The primary responsibilities for the Front Desk Agent include but are not limited to:
* Greet customers immediately with a friendly and sincere welcome.
* Use a positive and clear speaking voice, listen to and understand guest requests, and respond with the appropriate action and provide accurate information such as outlet hours and local attractions.
* Be an expert of the property and of the local area.
* Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate.
* Promptly answer the telephone using positive and clear communication.
* Input messages into the computer and update Guest profiles.
* Retrieve messages and communicate the content to the guest.
* Retrieve mail, small packages and facsimiles for customers as requested.
* Field guest complaints, conducting through research to develop the most effective solutions and negotiate results.
* Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity.
* Plan and implement detailed steps by using experienced judgment and discretion.
* Complete all other assignments, duties and tasks as assigned by the Front Desk Manager.
Requirements:
* Experts must possess our core values to assist with realizing our mission of Honored Hospitality.
* Positive.
* Genuine.
* Caring.
* Passionate.
* Open Minded.
* Experience in Hospitality preferred but we are willing to work with the right person.
Front Desk Receptionist
Front Desk Associate Job 13 miles from Burlington
The Medical Front Desk Receptionist provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced Doctor's office. This person will be involved in a wide spectrum of tasks including patient customer service, scheduling, data entry, managing electronic health records, and patient education.
Front Desk Receptionist Required Skills and Experience:
High School Diploma/ GED equivalent
Ability to establish and maintain effective working relationships with patients, other employees, and the public
2 + years' admin support in a medical environment preferred
Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9 codes preferred
Must have excellent customer service skills
Able to work in a fast-paced and demanding work environment
Must demonstrate a strong work ethic and maintain professionalism at all times
Must have a team mentality, flexibility and willingness to learn
The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
The ability to uphold HIPAA compliance is mandatory.
Must exercise good judgment and discretion
Technologically savvy and familiar with Microsoft Office products
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
Welcome patients upon arrival; Answers questions and concerns.
Answer incoming calls, provide information, and transfer calls or take messages as necessary
Schedules appointments
Responsible for registering new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patient's arrival, being aware of delays, and communicating with patients and clinical staff
Maintain and update patient records using data entry, faxing, and scanning.
Collect deductibles, coinsurance, balances, copays and sell OTC items
Checks all required AR/AP changes since last visit and updates records accordingly
Must be able to maintain multiple doctor's schedules.
Maintain list of orthotics received, contact patients and make follow up appointments
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Check next day charts for insurance eligibility and necessary referrals and prior authorizations
Prepare end of day reports, deposit slips, and upload to shared files daily
Review billing claims and denials and collect necessary information from the provider or patient
Assist with additional office tasks as necessary
Front Desk Receptionist Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to write, type or operate office equipment. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee is required to perform repetitive motions, including reaching above the head, and typing. The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds. Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.
Front Desk Receptionist Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) plan with Company Match
Employee Discount Program
Paid Time Off
Paid Holidays
#USFAS
Front Desk Receptionist/Switchboard Operator
Front Desk Associate Job 13 miles from Burlington
The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep front desk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Night Auditor - Hotel Front Desk
Front Desk Associate Job 20 miles from Burlington
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Night Auditor position is responsible for reviewing and processing source data to provide accurate and timely entry to accounting systems and sub-systems.
Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
Audits and processes source documents in accordance with established departmental procedures to facilitate timely and accurate recording of hotel and related revenue.
Initiates the generation of and coordinates the distribution of various hotel system reports.
Assists in training and supervising staff to ensure that employees receive adequate guidance and resources to accomplish established job requirements.
Notifies Hotel Manager of any potential discrepancies and assists with research and resolution of problems.
Familiar with all aspects of the Front Desk, including all check-in and check out procedures.
Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system.
Assists all guests and other departments during the audit shift in the capacity of manager on duty in their absence.
Qualifications
Demonstrated proficiency with adding machine and computer input terminal.
Ability to solve mathematically oriented problems.
Accounting background helpful.
Clerical background preferred.
Previous supervisory experience preferred.
AS/400 computer system, adding machine and typewriter experience.
Must be at least 18 years of age.
Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Front Desk Receptionist
Front Desk Associate Job 32 miles from Burlington
Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude.
The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager.
Responsibilities:
Greet and assist parents, children, and guests with check-ins and general inquiries.
Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings.
Make sure the family experience is dedicated to safety, fun, and results-driven.
Provide tours and help to direct families throughout the facility.
Complete prospect leads and sales phone calls to drive student enrollment.
Handle registration, payments, and member accounts with accuracy.
Support staff in maintaining a clean and safe facility environment.
Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus.
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $14/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $14+
Front Desk Receptionist/Switchboard Operator
Front Desk Associate Job 13 miles from Burlington
The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep front desk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.