Front Desk Receptionist
Front Desk Associate Job In Boston, MA
About Us:
Jeffrey Glassman Injury Lawyers is a renowned personal injury law firm based in the heart of Boston, Massachusetts. For over two decades, we have been dedicated to providing unparalleled legal representation to individuals who have been injured due to the negligence of others. Our firm is committed to fighting for justice and helping our clients navigate the complexities of personal injury law with compassion and integrity.
Receptionist / Front Desk Attendant - (Boston, MA)
Are you a polished and professional receptionist with exceptional communication skills? Our fast-paced law firm is looking for a Front Desk Attendant to be the first point of contact for our clients and visitors. If you thrive in a dynamic environment and have at least two years of experience in a law firm or professional setting, we want to hear from you!
Key Responsibilities:
Manage a multi-line phone system, ensuring a warm and professional first impression.
Greet and assist clients and visitors with professionalism and courtesy.
Schedule appointments and route clients efficiently.
Handle mail, deliveries, and administrative correspondence (e.g., drafting letters of representation, requesting medical records/bills).
Perform scanning, photocopying, faxing, filing, and data entry tasks.
Maintain and organize conference rooms, waiting areas, and other public spaces.
Serve refreshments to guests when needed.
Support the legal team with additional administrative tasks and special projects as assigned.
What We're Looking For:
Typing speed of 60+ WPM with impeccable grammar, spelling, and written communication.
Strong interpersonal and customer service skills-must be patient and understanding when communicating with people in distress.
A high level of professionalism, discretion, and confidentiality in handling sensitive information.
Excellent attention to detail and organizational skills.
A positive, team-oriented attitude with a strong sense of dependability.
Perks & Benefits:
Competitive pay: $22.00 - $28.00 per hour
Full-time position (40 hours/week, Monday - Friday, 8-hour shifts)
401(k) plan
Health insurance
Paid time off
100% public transportation costs covered
Opportunities for growth within the firm
Requirements:
Education: High school diploma or equivalent (Preferred)
Experience: Minimum 2 years in a law firm or fast-paced professional environment (Preferred: 3 years in customer service)
Location: Must be able to commute to or relocate to Boston, MA 02110 before starting
Ready to join our team? Apply today by submitting your resume, cover letter, and salary expectations. We look forward to meeting you!
Receptionist
Front Desk Associate Job 13 miles from Boston
Receptionist to $22/hr. - Excellent Opportunity in Healthcare!
Our client, a doctor's office located in Medfield, is seeking a Receptionist to join their team! In this role, the Receptionist will be the first point of contact for patients and visitors to create a positive first impression and maintain a smooth and efficient flow of the office. The qualified candidate will have previous experience as a receptionist or experience in a customer service role.
Position Details:
Location: Medfield, MA
Work Model: In office
Degree: Not required
Additional responsibilities include greeting patients and visitors in a warm, professional and friendly manner, answering incoming phone calls, responding to emails, assisting with inquiries related to appointments services, and insurance, scheduling and rescheduling appointments as needed, processing patient check-ins and check-outs, and more.
Join this tight-knit office with great work/life balance! Apply today!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Receptionist
Front Desk Associate Job In Boston, MA
We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Our Recruiters will help you refine your goals, improve your resume and interview skills, and stay on the lookout for a position that matches your experience and ambition!
Our Administrative & HR Staffing team is currently looking to speak with candidates who would be interested in onsite opportunities in Allston, MA with similar specifications to those below:
Responsibilities:
Greet and direct guests and maintain visitor logs
Manage multi-line telephone, screening and triaging high volume of calls and messages appropriately
Sort and distribute incoming and outgoing mail
Manage calendars, organize team meetings, and book conference rooms
Work with other departments regarding purchasing, personnel, payroll, and other administrative matters
Input and maintain accurate, organized customer and company data
Qualifications:
Minimum of High School diploma or equivalent required; Associate degree in related field preferred
1-3 years of related administrative experience required
Proficiency with Microsoft Office required
Excellent time management and attention to detail
Demonstrated ability to work with people of diverse backgrounds
Interested in learning more? Apply with your resume and we'll get in touch!
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Receptionist
Front Desk Associate Job 17 miles from Boston
Boston IVF, Managed by RMA is seeking a Full-Time Patient Services Coordinator to join our growing team in our Concord, MA Office.
Hours will be Monday-Friday 9:00am-5:00pm with a rotating weekends at our Waltham location.
The Patient Services Coordinator maintains patient satisfaction by answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff as well as greeting patients and moving them through a predetermined schedule of appointments. This position resolves problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients, referring physicians, and the general public.
How You'll Contribute:
We always do whatever it takes to ensure an exceptional patient experience. In general, the Patient Services Coordinator will be responsible for:
Responsibilities include:
Welcome and greet patients and visitors
Answer patient phone calls
Maintain a professional composed demeanor
Comfort patients by anticipating patients' anxieties; answering patients' questions
Schedule patient appointments
Follow physician appointment templates
Assess schedule conflicts and problems with recommendations for solutions
Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information
Collect co-pays and patient payments
Work with the nurses to coordinate total patient care
Collaborate with the Finance Department to make sure all reimbursement/insurance information has been received
Skills & Requirements:
High School Diploma (GED) required. Associate degree preferred
Minimum 1 year as a medical office receptionist
Minimum 3 years customer services experience
Excellent computer skills
High level of listening skills
Ability to communicate accurately and concisely
Excellent interpersonal skills
Aptitude to work independently and demonstrate good judgment
Ability to work in a high standard, stressful environment
Must be available to work weekends and overtime as needed
Must be available to rotate to RMANJ satellite offices as needed
Comprehensive full time benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance Options
Paid Time Off & 8+ Paid Holidays
Company Paid Life Insurance, Long Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Retirement 401K Plan
Optional benefits including STD, Life & AD&D Buy-up plans & more.
Front Desk Receptionist
Front Desk Associate Job 22 miles from Boston
Easton Select Group is a Massachusetts-based company specializing in pool services and backyard leisure. With a diversified portfolio of brands, the company provides a wide range of pool products, services, and expertise to meet homeowners' needs nationwide. Built on a second-generation family business with a 50-year legacy of quality and innovation, Easton Select Group aggressively pursues meaningful acquisition opportunities in a fragmented industry, ensuring its competitive edge and continued success.
Role Description
This is a full-time, on-site role for a Front Desk Receptionist located in the Easton, Massachusetts. The Front Desk Receptionist will be responsible for managing phone calls, greeting and assisting visitors, performing various clerical duties, and delivering exceptional customer service. The role involves coordinating schedules, handling inquiries, and maintaining a welcoming environment.
Qualifications
Strong Phone Etiquette and Receptionist Duties
Proficient in Clerical Skills
Excellent Communication and Customer Service skills
Ability to multi-task and handle a fast-paced environment
Experience with office management systems and procedures is a plus
Two year degree or equivalent; additional qualifications as a front desk representative or related field will be a plus
Additional duties supporting Senior Manager and Customer/Sales Support.
Knowledge of NetSuite, Microsoft, Powerpoint
We offer full time benefits, medical, dental and vision.
Part-Time Receptionist
Front Desk Associate Job 13 miles from Boston
Are you dependable and highly detail-oriented with great interpersonal skills and a passion for client satisfaction? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! Our successful Financial Planning firm in Hingham, MA is seeking a part-time receptionist to ensure smooth day-to-day operations while providing superior customer service to the firm's prospects, clients, and team members. This team member will be instrumental in ensuring clients have the most memorable, positive experience.
Minimum Requirements:
2+ years of experience in working in a professional office and fast-paced environment
Proficient skills with MS Office Suite
Comfortable and familiar with CRM platforms
Industry experience preferred, but not required
This position requires that you possess the following skills:
Strong organizational skills and strong attention to detail
Proficient with filing, phone systems, faxing, and scanners
Excellent communication skills; both verbal and written
Calendar management
Polished interpersonal and presentation competencies
Exceptional phone skills
Sincere and caring attitude
Provide outstanding client service
Thrive in a “time sensitive” environment and adaptable to changes without affecting the quality of work
Responsibilities:
This position will assist the Team in maintaining exceptional customer service to help exceed client and regulatory expectations by following day to day tasks such as:
Answer phones and greet clients in a friendly, warm manner
Ensure vendor supplies are stocked for client meetings
Record notes from client conversation in an accurate manner
Enter and maintain databases of clients and prospects
Manage filing system
Attend and contribute to team meetings
Maintain the office environment in an immaculate and organized condition
Maintain job-related/industry specific compliance files
Assist in organizing events, event supplies, and promotional material
Assist in the coordination of various vendor/client events
Develop and mail letters to clients for various purposes upon request
Prioritize daily tasks to be proactive in time management
General back up support for all other positions consisting of varied tasks as needed
Hours:
8:30am-4:30pm
Twice a week
Salary:
$18/hr + Yearly bonus
Presented by Advisor Employee Services Thank you for your interest in the Part-time receptionist role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Office Assistant
Front Desk Associate Job In Boston, MA
Our client, a Life Science company, in Cambridge is looking for an Office Assistant to join their team. This role will be responsible for identifying client needs and expectations, both internal and external, as well as assisting with special projects, quality control, operating controls, procedures and other projects to position the company for growth. The ideal candidate will have the ability to work independently on assigned tasks as well as accept direction on given assignments and deliver consistently superior client service. This is a fantastic opportunity for a motivated professional to get their foot in the door with a growing, mission-driven organization!
RESPONSIBILITIES:
Welcome and manage all visitors by greeting, directing, and answering all questions in a warm and friendly manner.
Order and restock all office supplies, snacks, and beverages for the company on a weekly/biweekly basis.
General upkeep of kitchen and other common areas, ensuring general organization and stock of supplies.
Help with onsite events, including decorating, ordering catering and any necessary supplies
Assist with researching company swag/merchandise items and placing order
Help handle administrative tasks for new hires
Support hiring managers and the HR team with scheduling needs
Communicate with candidates in a professional and timely manner, acting as the “face of the company” throughout the candidate's experience
Greet candidates for on-site interviews and manage all logistical aspects of the interview day (registering guests, dialing video calls, ordering lunch, etc.)
Support R&D Executive team as needed
Provide preparation support for large meetings (BOD, Town Halls, guest speakers)
Assist with outgoing shipping as needed
Assist with additional office projects as needed
QUALIFICATIONS:
Bachelor's degree or relevant work experience preferred.
Ability to interact and work with management in a support capacity.
Must possess strong interpersonal skills.
Strong organizational and time management skills.
Ability to work well both on a team and independently.
High level of proficiency in Microsoft Office, including Word and Excel.
We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.
RECEPTIONIST - Administration - Centralized Screening Unit (CSU)
Front Desk Associate Job In Boston, MA
Greater Boston Legal Services (GBLS) is committed to fair employment practices. We are proud to employ a staff with the cultural and linguistic competency to work within a variety of communities.
Greater Boston Legal Services is a social and economic justice-driven organization dedicated to ensuring that all residents of the Greater Boston area are able to meet their basic needs for safety, shelter, and stability. GBLS uses the law to positively change the lives of thousands of low-income clients and their families annually, and to achieve groundbreaking outcomes that challenge the systems that keep people in poverty.
Position: GBLS seeks a full-time bilingual Receptionist to join our team. This position serves as the first point of contact for potential and current clients and helps direct them to appropriate resources.
Location: This position is based in our Boston office - 197 Friend Street, Boston, MA 02114 - and it is in person five days a week.
Hours: This position is for 35 hours a week. Normal office operations is Monday through Friday, from 9:00 am to 5:00 pm. The schedule may change over time based on coverage needs.
Duties:
• Answer phone and apply protocols to screen callers and understand their needs.
• Using online communications system to connect callers to requested extensions or refer appropriately.
• Keep client information confidential and use discretion.
• Look up client information in online client database and relay information to client and add notes in database.
• Be available between calls to assist with office administrative tasks such as mailing letters, scanning and making labels.
• Provide some interpretation and translation for staff and clients in case of need.
• Greet walk-in clients and respond to their questions.
• Occasionally assist clients with filling out basic forms.
Qualifications
• Fluency in English and one additional language frequently used by GBLS clients such as Spanish, Arabic, Chinese (Mandarin or Cantonese), Portuguese, Vietnamese, Haitian Creole, etc.
• Excellent oral and written communication skills and good judgement.
• Ability to maintain professionalism and patience when dealing with high call volume and callers who may be distressed.
• Ability to use computer database to enter information and search for information.
• Ability to use basic functions of Microsoft Word and Excel.
• Willingness and ability to learn where to refer callers.
Salary is based on a union scale, with a starting annual salary of $44,000 for a receptionist with one to three years of experience (including certain educational experiences). A bilingual receptionist will be eligible to receive a language bonus of $950 per year on top of regular base salary. GBLS offers a generous benefits package, retirement contribution, and generous Paid Time Off (PTO) leave.
Candidates should submit a cover letter, resume, and brief writing sample to the Human Resources Department, via e-mail at *************. Please refer to Job Code: CSU-RECEPTIONIST when applying for this position. Deadline for application is April 6th, 2025 or until the position is filled.
At GBLS, we recognize our strength comes from the unique contributions of each team member. We invite candidates from all walks of life and backgrounds to apply.
Office Services Specialist
Front Desk Associate Job In Boston, MA
At the heart of Boston's Financial District, we are seeking an experienced Office Services professional to lead and support various operational functions for a prestigious AmLaw 100 firm. As a polished professional with experience working in a legal environment, you understand the culture and will be able to immediately step into this role and make a difference. The ideal candidate will have a proven track record of office management and will thrive in a role where you'll wear many hats, balancing reception, catering, print, mail, supplies, inventory, and hospitality-related tasks. Your ability to manage various operational functions while maintaining a high level of service is key. The role is between an Office Services Associate and an Office Manager, and requires thick skin, as you will be the first face of the Firm, anticipating needs before they arise and managing day-to-day office operations with professionalism and a smile.
Shift: 8:30am - 5:00pm; Monday - Friday
Pay Rate: $27.00 - $28.50/hr
Key Responsibilities:
Reception Management: Oversee front desk operations, ensuring excellent client service and smooth guest arrivals.
Catering: Manage office catering services, including organizing meetings, events, and daily office refreshments.
Print and Mail Services: Coordinate print services, ensuring timely and accurate production of documents. Handle incoming and outgoing mail deliveries and distribution.
Supplies and Inventory Management: Maintain accurate inventory records for office supplies, ordering as needed, and ensuring proper stock levels.
Hospitality Support: Provide hospitality-related services for clients, guests, and internal meetings, maintaining a high standard of professionalism.
Coordination and Oversight: Supervise and support junior team members in various facilities-related tasks.
Requirements:
Prior experience in a legal firm or similar professional services environment is preferred.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Ability to handle multiple tasks and prioritize effectively.
Strong attention to detail and problem-solving abilities.
A professional and polished demeanor with a focus on providing top-notch client service.
If you are a highly motivated, proactive individual with experience in office management and facilities support in a legal firm setting, we encourage you to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Administrative Assistant/Receptionist
Front Desk Associate Job 10 miles from Boston
Our client, a law office located in Lynn, MA, is seeking a Receptionist to join their team on a temporary-to-hire basis. The schedule for this role is Monday-Friday 9AM-5PM, with free parking located onsite. The role is compensating up to $24/hour, and they are looking to fill this role as soon as possible. Qualified and interested candidates are encouraged to apply today.
Job Duties:
Open the office daily.
Answer all voicemail messages and get back to all clients and potential clients.
Answer and screen phone calls and candidates to send to the correct practice area/department.
Receive mail and distribute it to the correct employees.
Ensure deadlines and letters are on calendars.
Job Qualifications:
Knowledge of how to schedule calls and meetings with attorneys.
Law background preferred but will consider those who have Secretary or Receptionist experience at the corporate level.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Office Assistant
Front Desk Associate Job 35 miles from Boston
We are seeking an Office Assistant for our client in Nashua, NH. This will be a part-time position offering around 16 hours per week on a temporary to permanent basis.
Role: Office Assistant
Pay: $18/hr
Schedule:
The schedule can be either 5 days per week for 4 hours each day or 2 days per week for 8 hours each day.
Responsibilities:
Assist with collecting reports, filing, scanning, emailing, and faxing reports
Receive, distribute, and send mail appropriately
Update records by performing data entry
Qualifications:
Experience in an office environment
Ability to multitask in fast-paced environments
Maintain a strong sense of confidentiality
Desired Skills and Experience
Administrative, Computer Skills, Microsoft Suite, Customer Service, Attention to detail
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Mental Health Unit Coordinator - LICSW or LMHC
Front Desk Associate Job 32 miles from Boston
Start A New Career with VitalCore Health Strategies!
VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Mental Health Unit Coordinator at Souza-Baranowski Correctional Center in Lancaster, MA.
View our opportunities at: *******************************
Wages are competitive and based on experience!
MENTAL HEALTH UNIT COORDINATOR BENEFITS PACKAGE INCLUDED BUT NOT LIMITED TO:
Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day
Medical/Dental/Vision Insurance
Life Insurance
Short Term/Long Term Disability
Identity Theft Protection
Employee Assistance Program and Discount Center
401K
PTO
MENTAL HEALTH UNIT COORDINATOR POSITION SUMMARY
The Mental Health Unit Coordinator plays a critical role in ensuring the provision of quality mental health services to patients and addressing their psychological needs. This position involves overseeing and guiding mental health professionals who provide direct care to incarcerated individuals. The Mental Health Unit Coordinator will be involved in working with all disciplines on the Behavioral Health Unit to attain effectiveness in serving the patient population.
MENTAL HEALTH UNIT COORDINATOR ESSENTIAL FUNCTIONS
Acts as point of contact for administrative staff for discussion of treatment programs and problem resolution as needed.
Coordinates development and revision of policies and procedures for the identification, assessment and provision of required clinical services for inmates.
Supervises the planning, development and implementation of treatment programs contracted to VitalCore.
Provides clinical supervision to staff of Behavioral Health Services.
Monitors efforts of Mental Health Services to ensure clinical services are being provided in a timely, professional manner.
Ensures treatment programs contracted are integrated and appropriately staffed.
Provides administrative support to psychiatric staff. Assists coordinators in recruitment and selection of clinical staff.
Coordinates facility behavioral health Quality Improvement Program.
MENTAL HEALTH UNIT COORDINATORMINIMUM REQUIREMENTS
Must be a Licensed, Master's Level Behavioral Health Clinician who can assess and make treatment decisions and provide Mental Health treatment.
Must be independently licensed: LICSW or LMHC
Previous experience as a Mental Health Clinician.
Join our team and experience first-hand how VCHS is leading the pack in the correctional healthcare industry and help us to make a difference in this field!
VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.
We're people who are fueled by passion, not by profit.
#INDMA
Full Time
PI090de79a4032-26***********1
Office Assistant
Front Desk Associate Job 7 miles from Boston
The Office Assistant is responsible for supporting the office operations as directed by the Office Manager. Support the Office Manager in a variety of administrative and operational tasks on a daily basis. Assists in coordinating with building management for all building maintenance activities.
Maintain and update filing, inventory, and mailing database systems.
Responsible for the office reception area, answering phones, greeting guests, and referring callers to appropriate parties.
The Office Assistant will provide general clerical support to office activities and provide support services to staff with any project-related deadlines.
Scan, copy, and bind reports, specifications, and other requests.
Prepare powerpoint presentations and monthly reports.
Prepare agendas and plan for meetings. Prepare conference rooms for clients and meetings.
Track and log trip tickets for client fleet and rental vehicles
Handle purchase order requests
Upload, create, and maintain projects using Document Locator
Prepare/set up audio and video conferencing.
Enter/update data and format within tables.
Burn reports to CD or DVD and create labels.
Maintain office supplies inventory.
Maintain paper supply at copiers.
Create and maintain project filing.
Assist with project set-ups and archive closed projects.
Distribute mail.
Coordination of office events and activities.
Job Requirements:
Qualifications:
AS Degree in Business Administration or related field or 5 years related experience.
Effective verbal and written communication skills.
Proficient in Microsoft Office
EEO/Minorities/Females/Disabled/Veterans
This position is a part-time position, 4 hours a day.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Company
Infrastructure Engineering Firm
We design and build essential infrastructure for cities. Our commitment to safety and quality has driven our success since 1898. Join our team and contribute to building a thriving society.
Keywords: Office Assistant, Administrative Support, Office Manager, Project Support, Operations Support, Microsoft Office, Organization, Communication, Teamwork
24-15806 #gttnonit #gttjobs
Front Desk Agent - Hotel Commonwealth
Front Desk Associate Job In Boston, MA
Why us?
At Hotel Commonwealth, in the heart of Fenway, we begin with a simple premise. We take cues from each guest to help define how we can be distinctly ‘of service' to them - it's a guest-changing philosophy that doesn't live in a manual, but rather within the DNA of our brand. Unscripted hospitality plays out daily in all we do. It empowers our employees to provide incomparable, authentic service.
With the stylish and incredible rooms and suites, and incomparable Fenway Park overlooks, the rooms and public spaces show the hotel's legendary urban charm. We want you to share your love of the city and its charms and energy. We have a keen eye for detail and pride ourselves on being unrivaled hosts to guests from all reaches. We are a team that looks forward to the experiences we create for guests, and the joy we find in working together.
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Flexible schedule availability required, including PMs and weekends. This position is part of Unite Here, Local26 hospitality union.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Customer service experience preferred.
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
The Perks:
Sage Hotel & Restaurant Discounts across the US
Medical, Vision, & Dental Insurance provided by Local26
Vibrant Urban Location close to public transportation
Complimentary Shift Meal
Perq Program with MBTA
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Salary USD $30.31 - USD $30.31 /Hr.
Front Desk Agent
Front Desk Associate Job 41 miles from Boston
Job Details Experienced The Beatrice Hotel - Providence, RI Full Time High School $17.00 None Any Hospitality - HotelDescription
The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests.
Qualifications
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Approach all encounters with guests and team members in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations.
Must always be attentive, friendly, helpful, and courteous to all guests, managers, and other team members.
Register guests into the hotel in a prompt and courteous manner, using Beatrice Standards and up selling techniques to maximize room rates.
Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift.
Check guests out of the hotel; process customer payments according to established policies and procedures.
Respond to guest requests promptly; promote hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase satisfaction.
Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances, or unhappy guests.
Book guest reservations or coordinate with reservation center.
Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report and prepare deposit.
Balance bank daily per shift.
Follow company policies and procedures.
Complete all side work and cleaning duties per COVID standards.
Confirm credit and payment method at check in and confirm full payment at check out.
Review rooms inventory and House Count for availability and rates.
Maintain and understand special guest- VIP programs.
Conduct daily bank drop with a witness and according to standards.
Run daily arrival report and identify any special requests.
Always maintain a clean and organized work area.
Maintain proper key control daily.
Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary.
Block large group check ins and inform Housekeeping of any changes.
Check with Supervisor prior to end of shift.
Have thorough knowledge of outside venues and directions to each.
Full understanding of the Front Desk system for all guest services.
Perform other duties as requested by management.
Attend meetings/training as required by management.
Education & Experience:
High School diploma or equivalent and some customer service experience preferred.
Strong Computer skills and some financial knowledge required.
Previous hotel experience preferred
Physical Demands:
Long hours sometimes required, including nights and weekends.
Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to be on your feet throughout the entire shift.
Required Competencies
Must be able to convey information and ideas clearly, both oral and written.
Must work well in stressful, high-pressure situations.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
Must be effective at listening to, understanding, and clarifying concerns and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Front Desk Agent
Front Desk Associate Job In Boston, MA
As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Answer incoming phone calls to the hotel
Dispatch maintenacne calls into Synergy
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Previous guest relations training is preferred
Front Desk Agent
Front Desk Associate Job In Boston, MA
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Front Desk Agent - Courtyard Copley Square
Front Desk Associate Job In Boston, MA
Are you a dynamic, enthusiastic, and customer-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to join our team as Front Desk Agent at Courtyard Copley Square
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect role for you.
Job responsibilities:
Process all guest check-ins by confirming reservations.
Assigning rooms, and issuing and activating room keys.
Process all payment types such as room charges.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track the readiness of rooms for check-in.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system.
Count bank at the beginning and end of shift.
Balance and drop receipts according to accounting specifications.
Concierge duties
Previous hotel experience is highly preferred.
Other details
Job Family New Jobs
Pay Type Hourly
Front Desk Receptionist (Roxbury)
Front Desk Associate Job In Boston, MA
The Role : KOS Services Inc. / Dental Dreams LLC in Roxbury is now hiring Receptionists to join our talented and dedicated team in MA . This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
Bilingual
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Office Assistant
Front Desk Associate Job 25 miles from Boston
Our client, a nonprofit organization located in Marlborough, is seeking a temporary office assistant. This is a temporary opportunity with compensation of up to $22/hr., depending on experience. The ideal candidate will have prior experience with copying and filing, data entry, mailing, and handling correspondence via phone and email. Qualified candidates are encouraged to apply today for immediate consideration!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)