Front Desk Associate Jobs in Ann Arbor, MI

About Us At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders - integrity, professionalism, and unwavering dedication - continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it's personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers' compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance. Receptionist Responsibilities: Responsible for but not limited to answering incoming calls, greeting guests, opening, sorting & scanning daily mail, invoicing, ordering supplies and other assigned duties. Provide support to fellow team members in areas relating to but not limited to the Agency Management System. Complete various assignments/projects as requested by Management and fellow team members. Good judgment needed to prioritize workload. Ideally this position will lead to internal opportunities. Qualifications: High School Diploma required 1 year of Receptionist or Administrative Assistant experience required Proficiency with MS Office Suite (Word, Excel & PowerPoint) and willingness to learn new software, including AMS360, Agency Management System Basic Accounting skills Familiar with commonly used insurance concepts, practices and procedures Good attendance and punctuality Dependable and reliable employee - on time, meets deadlines for additional projects given Sense of ownership and pride in your work product Respectful and professional conduct towards fellow employees, clients and vendors Ability to work in a team environment High level of problem-solving ability including independent judgment and decision-making skills with some supervision Effective communications skills Demonstrated knowledge of grammar, spelling, and punctuation High level of confidentiality Hours: Monday-Friday, 8:00am-4:30pm Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Common Waste is a versatile trash management company that serves a variety of industries. From trash collection to recycling services, we offer a range of solutions to businesses like restaurants, shops, and offices. Our tailored approaches to garbage management and industrial dumpster rental services showcase our dedication to sustainability and efficiency. Role Description This is a full-time hybrid Receptionist role at Common Waste located in Farmington, MI, with the option for some work from home, one day per week. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing exceptional customer service on a day-to-day basis. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Clerical Skills Customer Service experience Excellent organizational and multitasking abilities High school diploma or equivalent Proficiency in MS Office and Google applications

Organization Description: As a nonprofit 501(c)3 organization, Waterford Youth Assistance (WYA) has been serving the community of Waterford, MI since 1962. Our mission is to strengthen youth and families and reduce the incidence of delinquency, abuse, and neglect through community involvement. We provide support and guidance to children and families through casework, referral, mental health support and solution-oriented programs addressing concerning behavior and life challenges. We also support the development of healthy Waterford families by offering family education classes, workshops, and youth enrichment and camp scholarships for families who may need financial assistance. All programs and services are offered free of charge to families who reside within the Waterford School district boundaries. This is made possible through the generosity of local community sponsors and our Tri-Sponsorship with Waterford Township, Waterford School District, and the Oakland County Circuit Court - Family Division. Office Secretary Position: The Office Secretary is employed by the Waterford Youth Assistance Board of Directors. This is an at-will position, and job expectations are ultimately determined by the WYA Board of Directors. This individual is responsible to, and under the supervision of the Caseworker(s) on a daily basis and will assist and support the caseworker with a variety of duties/tasks to enhance the smooth and efficient operation of the office. The Office Secretary assists the community in interfacing with WYA by answering routine inquiries and communicating information to the public. This individual is also responsible to and may perform additional duties/tasks as assigned by, Waterford Youth Assistance Chairperson, Board of Directors, and WYA Caseworker. Part-time, Monday- Thursday, 24-28 hours a week (9:00 a.m. to 3:00 pm), $15.00 - $17.00 per hour depending on skills and experience. Key Responsibilities include: Understand and demonstrate the principles of WYA's Mission Maintain strict, complete confidentiality of client and office records and any and all other privileged information pertaining to WYA Answer telephone and maintain a log of information/referral calls; Upon request, maintain and distribute WYA staff calendar and schedules including case appointments and meetings. Professionally meet and greet clients and visitors, and answer inquiries Create and modify WYA documents and materials, maintaining confidential hard copies and electronic filing systems Perform general clerical duties including, but not limited to printing, photocopying, faxing, mailing, and filing Sign for and distribute packages received at the WYA office Maintain inventory of approved office supplies Coordinate and maintain official correspondence, mailing, telephone lists, and records for the WYA office Ensure updates to the WYA website and social media sites are completed in a timely manner as needed Maintain documents, distribute agendas, minutes, and other WYA materials Complete special projects and other tasks assigned by the WYA caseworker, Board of Directors, and Committee Chairs. Work with volunteers on WYA sponsored programs; i.e. logistics for programs and meetings Assist where necessary during fund-raising activities and/or other WYA programs which may be outside of normal working office hours Successful Candidates will demonstrate ability to: Create, edit, and update documents, flyers, office records, etc Network effectively with clients, parents, members of the community, sponsors, volunteers, and staff in person, electronically, and via telephone Possess professional written and oral communication skills with good command of grammar, spelling and punctuation Work in a team environment and navigate various personalities while upholding positive attitude Understand written and oral instructions and initiate appropriate action Detailed oriented, strong, analytical skills, willingness to learn new skills and creative problem solving Strong knowledge of and proficiency in Microsoft Office applications in addition to, social media (s) Peach Jar and Canva Create and manage accurate and confidential documentation Work in an organized, timely, and efficient manner Flexibility and adaptability to change and responsiveness to unanticipated situations Exhibits honesty, trustworthiness, respect, cultural awareness, ethical and sensitivity to various populations they encounter Ability to work independently and/or with limited direction; takes initiative during down time to self-assign tasks Excellent attendance and reliability - committed to the program and community at large Qualifications: High School Diploma or equivalent required. Undergraduate degree in accounting or administrative and personnel management or data processing preferred. Minimum three (3) years of experience in office and clerical duties Maintain a valid Michigan driver's license and have reliable transportation as duties may require use of a car Be willing to submit to background check and/or drug screening Ability to complete an assessment of skills during interview process Disclaimer: The listed statements on this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. It is the responsibility of employees assigned to this job to ensure all duties and responsibilities are performed accurately and in a timely manner as required. How to Apply: Applicants to send resume and cover letter outlining how they meet the specific requirements of the position to Waterford Youth Assistance Caseworker Celine Barron, LMSW at youthassistancewaterford@gmail.com by Friday, May 2, 2025.

Apex Office Assistant Type: Full Time- Onsite Active Clearance: N/A About Us: MoveAmerica is a non-profit organization that not only employs but deploys the world's leading experts in science and technology to provide industry leaders and policymakers with sound guidance, proficient expertise, and practical solutions. Our mission is to enhance national security and economic competitiveness through our expertise in three main pillars, research and development in cutting-edge technical areas, consortia development and management building innovative networks, and business intelligence and assessments providing insights to decision makers. Visit our website here. Why Join Us? MoveAmerica's Executives foster a supportive work environment allowing our teams to thrive, and have a fierce dedication to innovation, security, and people. Our culture is built on inclusion, teamwork, and trust, and we are committed to offering career advancement opportunities to all employees. Encouraging a healthy and balanced life, we offer an extensive benefits package to support the wellness of our employees and their families. You will be joining a team of innovators, developing, promoting, and implementing cutting edge technologies. Apply today to advance your career! The APEX Office Assistant will serve as the primary point of contact within the program team, providing administrative support to the leadership team. This role involves maintaining the library of key program documentation, correspondence, and reports as well as supporting the mission and goals of the APEX Accelerator Program and those of the DOD and APEX Accelerator network. The successful candidate will work directly with small businesses with the Dearborn, Michigan area and assist the Program Director with marketing the program, reporting, event planning, maintaining the program calendar and handling and preparing social media announcements and updates. The APEX Office Assistant will also be responsible for procuring office supplies and services as needed, answering telephones, coordinating appointments, and assisting prospective/current clients with inquiries and information. Job Responsibilities: Serve as the primary point of contact within the program team. Provide administrative support to the leadership team. Maintain the library of key program documentation, correspondence and reports. Support the mission and goals of the APEX Accelerator Program and those of the DoD and APEX Accelerator network. Work directly with small businesses within the Dearborn, Michigan area. Assist the Program Director with marketing the program, reporting, event planning, maintaining the program calendar, and handling and preparing social medica announcements and updates. Procure office supplies and services as needed. Answer telephones and coordinate appointments. Assist prospective/current clients with inquiries and information. Prepare travel arrangements. Assist with preparation of business-related workshops for private individual business and the industry community. Network with individuals, civic organizations, and government entities to help in identifying sources of information and/or services related to small businesses. Requirements Minimum Qualifications: Prior office management and clerical experience. Ability to work both independently and as part of a team. Proficient usage of Microsoft Suite, including Microsoft word, PowerPoint, Publisher, and Excel and various other programs. Ability to multi-task. Strong written and verbal communication skills. Ability to maintain confidentiality. Ability to work with a diverse group of individuals to support the mission of the program.

Whittaker Road Animal Clinic has an opportunity for a Veterinary Receptionist to join our team! Shift Details: Part time and Full time options for shifts available, flexible schedule, longer shifts with more days off and rotating weekends Pay Range: $16.00 - $18.00/hour (based on experience) What We Are Looking For: We are looking for someone with exceptional phone etiquette, strong multi-tasking abilities, and a keen attention to detail. Proficiency with computers is essential. Teamwork and the ability to work under pressure are crucial. Join our great learning environment and be part of our growing hospital. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. New Equipment and IT updates to building for efficiency improvements Get the work-life balance you deserve with a great schedule Uniform allowance Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Full-time Description Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Code: Receptionist - Corporate (Temporary) City: Farmington Hills State: MI Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. We are presently seeking an individual who will provide excellent customer service to internal staff and visitors while supporting corporate staff with various projects and tasks, 40 hours per week on a temporary basis. As a successful Front Desk Receptionist, you will: * Open and close the front desk daily. * Greet visitors following office protocol and notify appropriate staff of arrival. * Assist staff with general inquiries. * Light answering of phones filling in for Corporate North receptionist as needed. * Keep common areas such as kitchen, copy rooms, coffee stations and lobby tidy at all times. * Maintain Starbucks coffee machine and replenish snacks throughout the day. * Coordinate office services requests as needed. * Assist other departments with mailings and general office tasks. * Monthly staff birthday card mailings * 2nd level backup for daily errands between facilities * Sort mail * Sign for any deliveries and promptly notify recipients. * Back-up for Senior Office Coordinator as needed. * Back-up for North Front Desk Receptionist as needed. May include: * Answer multiple-line telephone and monitor all messages left in general voicemail box. * Take messages as needed and promptly email all messages to recipients. * Mail sorting and distribution * Greeting visitors * Assisting staff with general inquiries * Send announcements as needed. * Perform other duties as assigned. Minimum Requirements * A minimum of 1 - 3 years of related experience. * High School Diploma or GED. * Excellent customer service and communication skills. * Ability to operate a multiple-line telephone. * Ability to multitask and be a team player in a fast-paced environment. * Proficiency with Microsoft Office, specifically Excel, Word and Outlook. * Ability to work efficiently with little supervision. This is a temporary opportunity with competitive compensation. #indcorp

Responsible for greeting and welcoming guests to the hotel. Completes check-in and check-out of the guest's stay. Accommodates special requests; and follows through with established check-in/out procedures. Essential Duties & Responsibilities: Greet customers promptly with a friendly and sincere welcome. Handle cash, make a change, and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Complete the registration process by inputting and retrieving information from the computer system, confirming the number of guests and room rate. Promote all marketing programs. Make an appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and area attractions. Promptly answer the telephone using a clear speaking voice. Answer the telephone with the hotel’s scripted greeting. Input messages into the computer retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential. Close guest accounts at the time of checkout and inquire about guest satisfaction. In the event of dissatisfaction, contact management immediately. Resolve location changes, additional room amenities, and credit issues. Record guest comments or complaints by listening and offering assistance to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned, which may include laundry and light cleaning. Other: Regular attendance is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the nature of the hospitality industry, employees may be required to work varying schedules and holidays to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with the hotel’s rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Education Requirements: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills, and abilities. Work Environment/Physical Requirements: Requires continual standing and movement throughout the front office area. Inside with protection from weather but not necessarily changes in temperature. Confined work area with considerable traffic, frequent interruptions, and noise from telephones, voices, and office machines. Periods of standing exceeding 50% of the work shift are required. Physical activities include standing, talking, hearing, seeing, lifting, carrying, pushing, pulling, stooping, kneeling, reaching, handling, and bending. Considerable repetitive motion of hands and wrists as relates to the use of computer keyboards is possible This is not intended to detail ALL aspects of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to perform this job successfully. This is not an employment contract; employment with the company is “At-Will”. Job Descriptions are subject to change.

Hotel: Southfield Westin1500 Town CenterSouthfield, MI 48075Hotel Operator / Front Desk AgentFull time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence Rate: $ 18.80 per experienced per hour Reports To: Front Office Manager Equipment: Uniform Primary Purpose: The primary purpose of the PBX Operator is to provide superior guest service by fielding all guest inquiries by phone as well as all incoming phone calls with the goal of addressing and resolving any inquiries in an efficient and timely manner. Work Performed: The PBX Operator will be tasked with the following duties, responsibilities, and assignments: Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension and direct calls to appropriate line. Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests. Receive wakeup call information, input cautiously into the automated wake-up system and verbally confirm time to guest. Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc. Answer basic inquiries, time, extension numbers, outlet hours, etc. Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details. Any and all other work as required to complete the primary purpose of the position. Qualifications: Preferred Experience: Previous guest service or reception experience Preferred Education: High School Diploma or Equivalent Other Requirements: Weekend and Holiday hours included __________________________________________________ At Atrium Hospitality, you're a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job. Including: ✅ Daily Pay - Get paid when you need it ✅ Exclusive Travel Discounts - Save big at Marriott and Hilton properties ✅ 401k Plans - Invest in your future ✅ Comprehensive Medical Insurance - Your health matters to us ✅ Additional Property-Specific Perks - Because every location has something special to offer But we don't just offer jobs-we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want. Ready to take the next step? Join a team that values you and your future! _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Notice of candidate Privacy Rights: ************************************************

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! PM Shift

The Role : Dental Dreams LLC in Ypsilanti , MI is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service to our patients. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Healthcare Experience Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job Details AC Detroit at the Bonstelle - Detroit, MI Full-Time/Part-Time Any Admin - ClericalDescription Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

$16.00/hour Ages 18+ At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Sawmill Creek. You'll also… Contribute to an amazing guest experience at Sawmill Creek. Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and various other add-ons, answer questions in person and over the phone. Learn and utilize the hotel Property Management System. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE Admission to Cedar Point and our other properties! FREE tickets and discounts to local attractions! FREE tickets for family and friends! 20% discounts on food and merchandise! Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities: Ability to maintain guest information, including credit card information, in a secure and confidential manner. Ability to check guests into and out of the hotel, sell tickets, and answer guest questions. Ability to solve guest related concerns in a positive and professional manner. Maintain open communication with other shifts and the Front Office Manager. Provide guest service according to Cedar Fair standards when serving the guest or working with subordinates. Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Cedar Fair Safety Guidelines. Meet Cedar Fair's attendance requirements. Other duties may be assigned. Qualifications: Charismatic attitude Ability to learn and use the hotel Property Management System (Opera) Ability to work days, nights, weekends, and holidays to meet business needs Ability to stand for long periods of time Ability to pass a mandatory (or random) drug test, per Comany Policy, unless prohibited by state or provincial law Ability to pass a background check, if 18 years of age or older

Gibraltar Veterinary Hospital has an opportunity for a Veterinary Receptionist to Join Our Team! Our hospital is a progressive, team oriented, companion animal practice. Our team consists of a full staff of Licensed Veterinary Technicians and Assistants as well as professional Client Service Representatives. Our team is dedicated to providing excellent client service and delivering the highest standards in medical care. GVH is proud to have completed the Fear Free Hospital Certification in May of 2018 making them the first Fear Free Veterinary Hospital in Michigan. Location: 29503 W Jefferson Ave. Gibraltar, MI 48173 Shift Details: This is a part-time position (under 30 hours/week) Compensation: $15.00 - $17.00/hour (Based on experience) What We Are Looking For: Exceptional phone etiquette, multi-tasker, efficient with a strong attention to detail, and computer knowledge. Teamwork and the ability to work under pressure. The ideal candidate will have 1-2 year of veterinary experience. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hotel: Southfield Westin1500 Town CenterSouthfield, MI 48075Front Desk AgentFull time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence Pay Rate: Experienced $18.80 per hour At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. This role plays an important part in our culture: Service: Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established You will assist guests with sending and receiving faxes, packages and mail Perseverance: Help to resolve problems through recovery when things aren't quite right Inclusion: You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization. Respect: You will value everyone's contribution to the team, and we will value your contribution as a key part of our success Innovation: You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions Teamwork: As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information What do we need from you to be successful in this role? High school diploma or equivalent Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality. The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays. __________________________________________________ At Atrium Hospitality, you're a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job. Including: ✅ Daily Pay - Get paid when you need it ✅ Exclusive Travel Discounts - Save big at Marriott and Hilton properties ✅ 401k Plans - Invest in your future ✅ Comprehensive Medical Insurance - Your health matters to us ✅ Additional Property-Specific Perks - Because every location has something special to offer But we don't just offer jobs-we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want. Ready to take the next step? Join a team that values you and your future! _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Notice of candidate Privacy Rights: ************************************************

Job Details Hotel David Whitney - Detroit, MI Full-Time/Part-Time Any Admin - ClericalDescription Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Full-time Description Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Salary Description $16

The Role: Dental Dreams LLC in Eastpointe, MI is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Healthcare Experience Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.