Front Desk Agent Jobs in Zionsville, IN

Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE! Apply NOW! Look Forward to meeting you! **MUST BE AVAILABLE TO WORK EVENINGS AND WEEKENDS** View all jobs at this company

Property Description The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis. Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the Renaissance Indianapolis North we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Renaissance Indianapolis North can mean for you! The Renaissance Indianapolis North boasts 266 guest rooms, and 12,400 sq ft of event space. Overview Currently offering $500 in sign on bonuses ($250 paid after 30 day, $250 after 90 days), in addition to a quarterly incentive plan and monthly attendance bonuses. $16.00/hour. Please apply directly online at careers-phg.icims.com/jobs This is a full time position requiring weekend availability on both Saturdays and Sundays. Typical shifts are 3pm to 11pm, with some mid shifts and overnight shifts available. We are looking for a highly motivated, guest service oriented individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: * Help guests discover their "Wanderlust" experience * Provide exceptional customer service by being engaging and taking sincere interest * Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. * Help to resolve problems and "WOW" guests through recovery when things aren't quite right * Promote and sell special hotel programs. * Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. * Be knowledgeable of all emergency procedures and policies. * Maintain house bank. * Communicate all pertinent information to manager on duty. * Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. * Assist other departments as needed. Qualifications Outstanding guest service skills. Compensation Range The compensation for this position is $16.00/Hr. - $16.00/Hr. based on qualifications and experience.

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. Job Description For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other! Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Title: Hotel Front Desk Agent Company Overview: Join our team at Holiday Inn Indianapolis Airport, a leading hospitality provider renowned for its exceptional service and commitment to excellence. With a track record of being named among the top places to work for three consecutive years, we pride ourselves on upholding our core values: RISE – Respect, Integrity, Service, and Excitement. We are dedicated to creating memorable experiences for our guests while fostering a positive and supportive work environment for our team members. Position Overview: As a Hotel Front Desk Agent, you will be the face of our establishment, responsible for providing exceptional customer service to all guests. Your role is crucial in ensuring smooth operations and maintaining high guest satisfaction levels. The ideal candidate is dependable, possesses strong computer and phone skills, excels in problem-solving, and is passionate about delivering outstanding service with a warm smile. Key Responsibilities: Greet guests warmly and assist them with check-in and check-out procedures. Handle guest inquiries, requests, and complaints promptly and professionally. Process reservations, cancellations, and modifications accurately and efficiently. Maintain a clean and organized front desk area. Provide information about hotel facilities, services, and local attractions. Answer phone calls, take messages, and redirect inquiries as necessary. Handle cash and credit card transactions accurately, following established procedures. Collaborate with other hotel departments to ensure guest needs are met effectively. Follow company policies and procedures to ensure compliance and guest satisfaction. Uphold the company's core values of Respect, Integrity, Service, and Excitement in all interactions. Requirements: High school diploma or equivalent; hospitality or customer service certification is a plus. Proven experience in a customer service or hospitality role is preferred. Strong computer skills, including proficiency in MS Office and hotel management software. Excellent verbal and written communication skills. Exceptional interpersonal skills with a friendly and approachable demeanor. Ability to multitask, prioritize tasks, and solve problems efficiently. Willingness to work flexible hours, including nights, weekends, and holidays. Demonstrated reliability and punctuality. A genuine desire to provide outstanding service and create positive guest experiences. Benefits: Competitive compensation package Opportunities for career advancement and professional development Comprehensive benefits package including health insurance, retirement plans, and vacation time Employee discounts on hotel stays and other company services Supportive and inclusive work environment fostering personal growth and teamwork Insurance Medical Dental Vision VPS Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Join our team at Holiday Inn Indianapolis Airport and become part of a dynamic organization committed to excellence in hospitality and employee satisfaction. Apply now to embark on a rewarding career journey with us! Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical Dental and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

Greet and check in members, guests and visitors to the JCC. Process transactions and answer questions about the JCC, its programs and services. Route phone calls and inquiries to the appropriate person/department. Make all guests and visitors to the JCC feel welcomed and appreciated. This position is part-time and will work closing shifts Thursday-Sunday. A primary responsibility of this and all other jobs at the JCC is to ensure by whatever rational and reasonable means necessary that each and every member, guest and visitor leaves the JCC feeling just a little better than when they arrived. ESSENTIAL DUTIES AND RESPONSIBILITIES Facilitate an exceptional experience for the JCC community through warm greetings, excellent customer service, and seamless check-in processes Greet visitors and members and verify membership status upon check-in processing visitors through security check-in procedure Provide information regarding JCC membership, policies and procedures, program events and classes, current and upcoming activities and ensure policies are enforced. Answer incoming calls (through switchboard) and route calls using proper phone etiquette Process financial transactions and balance end of shift paperwork Follow established procedures in the event of an emergency (ie, contacting security/EMT/Fire Department) Process membership applications (ie, paperwork, payment, picture IDs) Lead facility tours and convert to membership Other Duties as assigned QUALIFICATIONS Education & Experience High school diploma Minimum of 1 year customer service experience Familiarity in processing financial transactions and maintaining cash drawer CPR/AED and First-Aid Certified (preferred) Ability to consistently work closing shift Thursday - Sunday Knowledge/Skills/Abilities Proficient computer skills (with the ability to learn proprietary system) Professional and friendly attitude Commitment to providing excellent customer service to members, guests, visitors and co-workers Ability to follow an emergency action plan Must be reliable and dependable in regards to attendance Ability to process cash transactions accurately Must respect and maintain confidentiality of members' information Helpful to work additional shifts when requested Interpersonal, Customer Service & Communication Skills Requires ability to effectively communicate JCC mission to staff, members. vendors and volunteers Requires high-level skills in customer service/member care Embrace and model the JCC Internal Service Standards of Respect, Gratitude, Communication, The Golden Rule, and Ownership/Accountability Exemplifies personal qualities of integrity, credibility and unwavering commitment to the JCC's mission Equipment Used Telephone Computer Fax Copier 2-way radios AED device PA system Work Environment The work environment characteristics are representative of a community center. The pace of work is variable with the possibility of multiple requests occurring simultaneously. The physical demands of the position include sitting/standing for long periods of time and using computer keyboard to complete tasks. EEO STATEMENT At JCC Indianapolis, our mission is to provide inclusive experiences that lead to personal growth and community building. We embrace and serve a diverse community, bringing together the best of multiple generations, cultures, religions, skillsets and thinking. We also know that the more inclusive we are, the better our community will be. As an equal opportunity employer, we stay true to our mission by ensuring that the JCC can be anyone's community.

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Greet and welcome guests upon arrival, ensuring a warm and positive first impression. ● Register guests into the hotel's system, verifying reservation details, address, and payment information. ● Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. ● Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. ● Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. ● Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. ● Answer telephone calls courteously, providing accurate information and service. ● Handle reservations with efficiency and accuracy. ● Assist with hotel shuttle or transportation services, ensuring timely and courteous service. ● Assist guests with luggage upon arrival and departure. ● Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. ● Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. ● Be aware of and prepare for incoming VIP guests. ● Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. ● Exhibit a positive and cooperative attitude as part of the team. ● Communicate effectively with coworkers and contribute to a supportive work environment. ● Handle and account for keys properly. ● Understand and adhere to emergency procedures and security policies. ● Ensure the confidentiality and protection of guest room numbers. ● Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. ● Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. ● Strong verbal and written communication skills. ● Basic computer skills. ● Knowledge of the hotel, its services, and the surrounding area. ● Ability to stand for extended periods, up to 8 hours. ● Ability to lift up to 15 lbs on occasion. ● Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. View all jobs at this company

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pLet your passion for discovery become a career. br/br/Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. br/br/At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"ulli Completes check in/out procedure with guests while ensuring it is more than a transaction. /lili Ensures proper billing of accounts/lili Helps directs guests around hotel and local area/lili Is a point of contact for all guest requests, complaints, issues, and recovery/li/ul/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pMust have an outgoing personality and able to maintain a smile in you voice. /pp Must be able to multi task by talking with guests and utilizing computer at the same time/pp Background in Hospitality preferred/p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pAll your information will be kept confidential according to EEO guidelines. /pp We are implemented COVID 19 guidelines to ensure the safety of our associates and guests. /p/div/section/div

Our Welcome Front Desk and POS Attendants are the first and last impression for The Riviera Club for both members and guests. The person applying should be energetic and welcoming, organized, positive attitude, have computer basics knowledge, and want to work in customer service. Opening and Mid Day shifts are currently available!! Job Responsibilities Include: - Greeting members - Handling financial transactions & balancing cash drawer - Taking reservations for all Rivi events & programming - Keeping front desk stations & lobby organized & clean - Answering phone calls and assisting with member questions & concerns - Providing membership information for potential Rivi members. The position is available for Full or Part Time occupation. Please email or call Gregg at ************ (ext. 175) Job Types: Full-time, Part-time (Opening & Mid Day Shifts Available) Hourly: $10.00 /hour View all jobs at this company

As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, and much more. When you join our team, you'll gain: * Referral Bonus - Earn a bonus each time we hire a new team member referred by you. * Flexible Scheduling - Partner with your manager to create your ideal schedule. * Full-time, Part Time?- What works best for you? We want to make it happen! * Tuition Assistance - We invest in our team members' development to promote within. Share your career goals with us! * Leadership Support - We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success! * Collaborative & Inclusive Work Culture - We value all of our team members' experiences and backgrounds, and we continue to build dynamic teams. We're committed to listening to team members' ideas in order to make some of the best improvements. * Positive Impacts - You'll make a difference by helping seniors live life on purpose! Responsibilities * Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations. * Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment. * Screens and directs all visitors. * Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way. * Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors. * Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living. Qualifications * High school diploma or equivalency preferred * Ability to read, write, speak & understand the English language * Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them. * Demonstrated computer skills and ability to interact with a variety of electronic devices. * Ability to communicate effectively verbally and in writing using the English language. * Ability to handle multiple tasks simultaneously. Preferred Qualifications * Previous experience working with seniors preferred and desire to serve and care for seniors Shift * Every other weekend, 3-9pm * PRN/ As needed OUR HIRING PROCESS IS QUICK & EASY Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you. Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit. Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You'll also get to ask us questions, tour our community, and meet some of the team. Step 4: Job Offer If the role and community seem like a good fit, we'll reach out with a job offer. Job offers may even be made at the time of your interview! New Perspective is an Equal Opportunity Employer.

div class="col col-xs-7 description" id="job-description" p style="line-height:1.38;"spanfont color="#000000" face="Arial"span style="font-size:10pt;"Cornerstone Construction Group, LLC is looking for /spanspan style="font-size:13.3333px;"a/spanspan style="font-size:10pt;" Front Desk First Impressions Coordinator to join our company in our Indianapolis office. /span/font/span First Impressions will act as the office location's receptionist greeting clients and providing administrative assistance to the firm. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:/pp style="line-height:1.38;"The Front Desk First Impressions must work collaboratively with all office and construction services staff in support of services, exhibiting flexibility, and a “can-do” attitude. Customer services are the key priority in this position requiring the First Impressions to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes comfort and trust./pulli Greeting and directing clients and visitors by phone, email, or in person./lili Providing administrative support to entire team including correspondence, coordinating appointments, scheduling events, ordering office, handling office mail, scanning and assembling documents, note tasking etc.,/lili Assisting clients with requested information, delivery of documents and payments, and general inquiries. /lili Assist with preparation of paperwork and bid documents. /li/ulullistrong What experience and skills do I need to be successful?/strong/lili Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook./lili Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person. Strong attention to detail and accuracy./lili Previous experience in a related receptionist or administrative support role highly desired./li/ulpstrong Great Perks and Benefits:/strong/pp Some major perks this firm can offer are long-term job stability, work-life balance, and significant opportunity to grow your career within the firm. In addition:/pulli Competitive Insurance reimbursement plan./lili Paid Time Off (PTO), Holidays and Vacation, Sick Time /lili 401k employer matching program to save for retirement./lili Incredible potential for upward mobility and career growth/li/ulpspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"The ideal candidate will be organized, a specialist at administrative support and a team player who can efficiently work with all levels of employees./span/span/span/span/span/span/ppspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Responsibilities: /span/span/span/span/span/span/pulli style="list-style-type:disc;"span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:700;"span style="font-style:normal;"span style="text-decoration:none;"Administrative support/span/span/span/span/span/spanspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;" - Coordinate all aspects of business meetings and events. Provide data entry, calendar coordination, and serve as a master of Microsoft Office Suite. Review and respond to correspondence and draft appropriate responses for the entire team. /span/span/span/span/span/span/lili style="list-style-type:disc;"span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:700;"span style="font-style:normal;"span style="text-decoration:none;"Other /span/span/span/span/span/spanspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"- Manage expenses and prepare reports with receipts and other forms of documentation. General administrative support and other duties as assigned./span/span/span/span/span/span/li/ulpspan style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Requirements: /span/span/span/span/span/span/pulli style="list-style-type:disc;"Positive and self-motivated, forward-thinking attitude /lili style="list-style-type:disc;"span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Excellent communication and organizational skills with the ability to /span/span/span/span/span/spanfont color="#000000" face="Arial"span style="font-size:13.3333px;"multitask./span/font/lili style="list-style-type:disc;"span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"span style="font-family:Arial;"span style="color:#000000;"span style="font-weight:400;"span style="font-style:normal;"span style="text-decoration:none;"Creative problem solving and practical time management /span/span/span/span/span/spanfont color="#000000" face="Arial"span style="font-size:13.3333px;"skills./span/font/lili style="list-style-type:disc;"font color="#000000" face="Arial"span style="font-size:13.3333px;"Great time management skills and organizational skills. /span/font/lili style="list-style-type:disc;"font color="#000000" face="Arial"span style="font-size:13.3333px;"Loves People and Smiles! :-) /span/font/li/ulp /pp style="line-height:1.38;" /p /div

Full-time Description Job Summary: The Front Desk Attendant is responsible for maintaining a safe and secure environment for all employees, visitors, and residents. The Front Desk Attendant performs light clerical and janitorial tasks, as well as security duties such as signing in and out visitors. Duties & Responsibilities: · Greet all residents and visitors with a smile and be ready to provide excellent customer service. · Monitor entrance and departure of visitors, and other persons, ensuring they sign the in and out log. · Maintain accurate records of all visitors and deliveries with date, time, and destination. · Write reports of daily activities and irregularities. · Prevent severe damage to buildings and tenant property by reporting incidents to the appropriate authorities. · Monitor and operate security systems such as security cameras and alarms. · Assist with emergency evacuation procedures. · Complete detailed incident reports for all security incidents for appropriate management personnel. · Assist with clerical duties during down time, such as sorting, photocopying, faxing, scanning and file administration. · Assist with basic custodial duties as needed, such as trash removal from front office area, dusting, and light cleaning. Knowledge, Skills & Abilities: · Excellent customer service and interpersonal skills. · Positive attitude, good judgement, and problem-solving skills. · Observant with a notable focus on ensuring safety and security. · Ability to remain firm yet calm and professional in challenging situations. · Self-starter with demonstrated high degree of independent initiative. · Proficient with Excel and Microsoft Word. Education & Experience: · High School Diploma or equivalent required. · 2+ years of relevant experience preferred. Familiarity with property management industry is a plus. · Must have a valid driver's license, clean driving record, and the ability to travel as needed between work locations. Physical Demands: · Long periods of working on a computer and communicating via phone and email. Extensive keyboarding. · Ability to move throughout building and worksites as necessary · Regularly required to communicate verbally and understand conversation both in person and via phone. · May occasionally lift and/or move up to 20 pounds. · Drive personal vehicle between worksites as needed. Other Duties: This job description does not encompass all responsibilities and activities of the position. Management may add or change duties as needed. EEO Statement: UPHoldings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, promotion, termination, compensation, and training. Salary Description $14.00

Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Merit-based pay increases Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer - responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities: Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards Compensation: $10.00 - $13.00 per hour

Seeking highly motivated and out-going individuals looking to join an upscale massage and facial front desk and sales team. If you are looking to be a part of a fun, positive culture with career growth opportunities then you may be who we are looking for. Full time positions available at our Carmel, Ironworks, and Fishers locations. A career with Massage Heights allows you to fulfill your passion of improving lives everyday. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate (starting at $14+/hour) Commissions Paid on Sales Paid Vacation Growth Opportunities into Management (positions available) Health Insurance Partner Monthly massage or facial provided to take care of you! (50% OFF any additional massages or facials) Qualifications are as follows: Excellent Guest service and communication skills Must have sales or retail and Guest service experience Previous membership sales experience a plus Strong understanding of basic computer software Positive, energetic attitude Available to work flexible hours and days; including evenings and weekends High School diploma or equivalent preferred Become part of a Team that stands above the rest in terms of values, organization, guest service, and teamwork. Reach out to Elevate Your Career with Massage Heights!

ENVIRONMENT: Outpatient, clinical care setting. GENERAL SUMMARY OF DUTIES: Greets, instructs, directs, checks-in and schedules patients and visitors. Serves as liaison between patients and medical support staff. DUTIES PERFORMED: Greets patients in a prompt, courteous and helpful manner. Responds to routine requests for information and screens visitors appropriately. Verifies and updates necessary information and records into computer system and/or medical record. Prepares charts in an efficient and organized manner with all pertinent information for patient appointments. Responsible for generating charts and daily physician schedules for following day. Responsible for confirming appointments for the following day and verifying patient insurance. Maintains and updates current information on physicians and nurses' schedules. Collects and documents co-payments, payments on accounts, etc. Schedules return appointment visits for patients in the office and assists nurses in scheduling same day work-in appointments, including new patient appointments. Oversees waiting area, coordinates patient movement, reports problems or irregularities. Attends meetings as required. Maintains confidentiality. Cleaning and disinfecting waiting room, check-in/check-out as well as own work area. Performs other duties as assigned. PERFORMANCE REQUIREMENTS: Knowledge of medical business office procedures Excellent verbal and written communication skills Skill in greeting patients and answering telephone in a pleasant and helpful manner Excellent interpersonal and customer service skills Excellent organization skills and attention to detail Ability to function well in a high-paced and at times stressful environment Proficient with Microsoft Office or related software Ability to organize and prioritize work and manage multiple priorities. Ability to work independently with minimal supervision. Ability to establish and maintain effective working relationships with providers, management, staff and contacts outside the organization. Strong analytical and problem-solving skills. Requirements EDUCATION AND EXPERIENCE: High School Diploma or GED required. Associate degree preferred. One-year related work experience, preferably in a medical office setting. PHYSICAL REQUIREMENTS: Work may require sitting for long periods of time; must be able to remain in a stationary position 50% of the time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm, operate a telephone, copier, fax machine, and such other office equipment, as necessary. It is necessary to view and type on computer screens for long periods and to work in environment which can be stressful. Ability to understand and effectively work in Microsoft Outlook, practice management systems, and electronic medical record system. TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Involves frequent contact with patients in the office and via phone. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people. DISCLAIMER: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Salary Description $15.50 - $21.00

Seeking a front desk worker to cover late night to early morning. Applicant must be strong and dependable with great customer service and communication skills. This person would be responsible for greeting members and helping with their accounts. Computer knowledge is a must. This person will also be responsible for enforcing and upholding policies and procedures along with maintaining the cleanliness of the gym during their shift. Compensation: $10.00 per Hour

Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport! Are you an outgoing, people-loving individual who thrives in a fast-paced environment? We’re looking for a Front Desk Agent who’s ready to provide exceptional service and create a welcoming experience for every guest! As the face of our hotel, you’ll manage guest accommodations, make their stay as enjoyable as possible, and ensure they leave with a smile. If you're enthusiastic about delivering top-notch service, making guests feel at home, and being part of a dynamic team, we want YOU! What You’ll Do As a Front Desk Agent, you will: Welcome Guests: Greet new arrivals with a friendly smile, provide room keys, and offer them all the info they need to enjoy their stay. Manage Reservations: Handle online and phone reservations, and keep things running smoothly by managing room assignments. Provide Excellent Service: Answer guest questions about rooms, rates, amenities, and hotel services. Solve Problems with a Smile: Handle guest complaints promptly and professionally, ensuring their needs are met. Collaborate: Work closely with housekeeping to make sure every room is pristine and ready for guests. Upsell Services: Highlight available amenities and encourage guests to enjoy everything our hotel has to offer! Personalized Service: Take care of group reservations and VIP guests, ensuring they get the special attention they deserve. Why Schahet Hotels? At Schahet Hotels, we're not just about providing amazing service; we're about building a culture of excellence. We've earned the title of “Best Places to Work” for the past 3 years ( 2021-2024 ), and we continue to grow! We believe that when our team members are happy, our guests are happy too. Our values, RISE (Respect, Integrity, Service, and Excitement), shape everything we do, and we’d love for you to be part of this incredible journey! What We Offer We believe in taking care of our team, so we offer: Medical, Dental, and Vision Insurance PTO and Employee Discounts 401K with Match Life Insurance and Employee Assistance Program Referral Bonus Program What We’re Looking For Experience: Previous experience as a Front Desk Agent or similar role is a plus! Skills: Familiarity with hotel reservation software like OnQ or Opera is a bonus. Customer Service: A passion for helping others and providing top-tier service. Communication: Strong verbal and organizational skills. Ready to Make an Impact? If you're ready to be part of a fantastic team that’s dedicated to excellence and providing memorable guest experiences, apply today and start your journey with Schahet Hotels! EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.