Front Desk Agent Jobs in Sapulpa, OK

Job Posting Title Desk Clerk I - Seasonal at Sequoyah Lodge Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Sequoyah Lodge Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) January 01, 2099 Full/Part-Time Part time Job Type Seasonal (Fixed Term) (Seasonal) Compensation $12/hour part-time/seasonal Job Description Basic Purpose The Front Desk Clerk will work with all lodge departments and lodge guests to prioritize the reservation and stay experience for the visitor at a state lodge. This position reports to the Front Desk Manager and general lodge management. Seasonal Employees may work up to 40 hours each week with the employment term beginning April 1 and ending September 30 each year. Sequoyah Lodge is located in Sequoyah State Park with 150 lodging accommodations: 104 Lodge Rooms & Suites, 44 Duplex & Quadplex Cottage Units, a Lakehouse Cottage that sleeps 14, and a Bunkhouse that sleeps 38. Example of Work Performed * Answers telephones, takes messages, and provides information about lodge and park facilities * Receives walk-in and phone-in reservation requests * Check guests into accommodations, validates parking * Posts charges to guest accounts, including necessary corrections and transfers * Collects charges, processes credit card vouchers, and closes guest accounts * Reconciles and balances shift accounts * Checks in/out recreation equipment, golf carts, etc. to lodge guests * Assists with gift shop at front desk with sales and restocking merchandise * Prepares various reports under general direction * Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs * Performs general housekeeping in public areas of the lodge * Performs other related duties as assigned Skills and Knowledge * Knowledge of methods and procedures concerning public contact; telephone procedures; and arithmetic * Skill in communicating effectively, both orally and in writing * Skill in operating personal computers Special Requirements Applicants tentatively selected for this position will be required to submit a background check. Education and Experience One (1) year of experience in public contact work, in a customer service-related field; general office clerical work; OR an equivalent combination of education and experience. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Front Desk Agent DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS: Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.

Job Details Entry Tulsa Club Hotel, Curio Collection - Tulsa, OK Full-Time/Part-Time High School None Any Customer ServiceFront Desk Clerk Are you looking for a great part time job? Are you able to work weekends? Do you enjoy working with people? We have the opportunity for you!! GENERAL PURPOSE Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL DUTIES/RESPONSIBILITIES Greets and completes established check-in procedures for arriving guests on a daily basis in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. OTHER DUTIES/RESPONSIBILITIES Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. SUPERVISORY DUTIES - None Qualifications JOB QUALIFICATIONS Knowledge Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Skills Must have vision ability to read written communiques and monochrome computer screen. Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Abilities Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Education/Formal Training High School diploma or equivalent Experience None required Material/Equipment used Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting.

Part-time Description The Ambassador Hotel Tulsa is currently looking for motivated individuals to join our guest service team. Our 55-room luxury hotel in downtown Tulsa focuses on strong customer service and offers guests a boutique option not found anywhere else in town. The Ambassador Hotel Tulsa is a member of Marriott International's Autograph Collection. Interested candidates must be able to perform any number of duties including but not limited to: Greeting guests in an appropriate manner, proper check-in/check-out of guests, handling guest complaints, handling guest monies and transactions, reconciling folio charges and banks, comfortable with multitasking, assisting guests with special requests/needs, able to solve problems, and work on their feet for an 8-hour shift. Candidates will also be required to provide luggage assistance to guests and drive the company vehicle to various locations around Tulsa. Knowledge of downtown Tulsa and the surrounding area is a plus. This is a Full-Time position ranging from 30 - 40 hrs/week with weekends and holidays being included. DEPARTMENT: Front Office REPORTS TO: Front Office Manager STATUS: Non-Exempt POSITION SUMMARY: This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: · Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service. · Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. · Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. · Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) · Accommodate room changes expediently. · Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. · Acquaint guests with city attractions, community events and nearby areas of interest. · Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. · Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. · Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. · Responsible for proper key control and other security measures. · Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. · Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. · Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) · Properly handle lost and found items. · Report accidents, injuries, and any unsafe conditions to Management and Maintenance. · Report all maintenance issues for guest satisfaction. · Report to work wearing the required uniform and meeting professional grooming standards. · Maintain confidentiality of all guests and hotel information · Perform other duties as assigned. · Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. · Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. · Ability to deal with guests when they are angry or upset. · Professional appearance and mannerism. · Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. · Previous cashier experience/ Basic accounting skills. · Ability to work quickly and thoroughly when under pressure. · Knowledge of hotel facilities and features. · Ability to attend to more than one task at a time. · Ability to maintain excellent attendance and punctuality. · Knowledge of area and surrounding communities. EXPERIENCE: · Customer Service experience preferred. PHYSICAL DEMANDS: · Must be able to stand for long periods of time. · May include crowded office setting or “close quarters”. · General office environment with limited physical activity. I HAVE THE ABILITY TO PERFORM THE FUNCTIONS OF THIS JOB WITH OR WITHOUT AN ASSISTIVE DEVICE OR REASONABLE ACCOMMODATION.

Title: Front Desk Receptionist-Clerk FSLA Status: Non-Exempt Reports To: Records and Compliance Manager At 12&12 Addiction Recovery Center, our singular focus is to help individuals battle the diseases of addiction and co-occurring substance abuse/mental health disorders. For more than 35 years, our team of doctors, nurses, counselors, care managers and staff have helped thousands of people fight to get their lives back. Our full continuum of care allows Oklahomans the help they need, when and where they need it. Responsibilities: 1. Receives and routes visitors 2. Exercises diplomacy and tact in placing and receiving calls 3. Receives, sorts and notifies staff and units of mail and delivers messages as appropriate 4. Performs clerical duties 5. Gives routine information regarding the facility 6. Assures that reception and surrounding area is maintained in a neat and orderly appearance at all times 7. Emails potential admit information to scheduler 8. Receive co-pays for Detox, Treatment and Inner Solution clients 9. Receive rent payments for Transitional Living clients 10. Sell stamps on Tuesdays 11. Receive and log all packages for clients 12. Conducts appointment confirmation verification calls for scheduled Admits 13. Conduct background checks for visitors 14. Input referrals into NX for new clients 15. Copies insurance card and photo ID cards for insurance clients and scan into their chart 16. Performs other duties as assigned. Education and Experience: High school degree required. Six (6) months of experience in work involving frequent contact with the public or an equivalent combination of education and experience. Experience in use of the telephone, fax machine and copy machine. Knowledge and Skills: Knowledge of clerical methods and procedures concerning public contact, of telephone procedures, of spelling, punctuation, and grammar, and of standard business letter forms. Skill in dealing with general public in various, and sometimes difficult, situations while maintaining courtesy and diplomacy; in operating the telephone, and in placing visitors at ease. Understanding of alcohol/drug dependence and co-occurring disorders. Access to Confidential Information: This position will frequently come in contact with client and personnel information. Physical Requirements: Light lifting, up to 20 pounds. NOTE: This position is classified as “Safety Sensitive”. Safety Sensitive positions include tasks or duties that could affect the health and safety of the employee performing tasks or others. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the needs of the organization 12&12 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seeking a Front Desk/Receptionist for a local medical clinic in the Tulsa Metro area. The ideal candidate for this position must be compassionate, organized, attentive to detail and dependable. Temp to Hire, Monday - Thursday Hours: 8am-5pmApproximately 35hours per week PRIMARY FUNCTIONS: Patient check-in/check-out Entering and updating demographics including adding insurance verification to system Scheduling, greeting patients, answering phones, organizing and keeping up with office, etc. Answer multi-line phones in a professional and friendly manner Prepare and load rooms Strong customer service; rewarding patient interaction Balancing the day's work and staying on task Collecting co pays, posting payments and minor billing If you enjoy working in a fast-paced environment and have current, relevant experience in administrative or medical front office, this will be a great fit for you! Qualified candidates should send resumes to **************************** or contact us at ************ to schedule an interview or stop by our office at 7131 Riverside Parkway, Monday-Friday between 8am - 5pm. Be sure to bring identifying documents. We look forward to interviewing you! We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. #HotJobs

Front Desk Enrollment Specialists will ensure that each family coming to (or calling) our facilities is given an exceptional guest experience Duties & Responsibilities Greet customers with a warm and enthusiastic presentation Answer telephones promptly Handle all customer accounts, including but not limited to: o Enrollments, posting tuition payments, printing and mailing invoices, making necessary schedule changes, collections, cancellations, complaints, etc. Handle all customer complaints in a confident, friendly, and professional manner, passing only those that are difficult to handle to office manager/general manager General office tasks such as keyboarding, copying, filing, faxing, and computer applications, etc. Handle all scheduling needs including (but not limited to) scheduling parties, finalize party contracts and collect payments for parties Opening and closing duties as listed on the morning and evening checklists Light cleaning as needed, i.e., washing dishes, vacuuming, dusting, emptying trash, laundry as needed, cleaning bathrooms, etc. Prepare job applicants with necessary application and contact information for Human Resources Bake cookies and make sure cookie bins are filled Supervise lifeguards on weekends Passing on information to customers via going into observation rooms Sales and promoting the business Work together as a team Other duties as assigned Qualifications & Skills Exceptional customer service capabilities Ability to multi-task within a fast-paced environment Exceptional attention to detail Ability to work effectively in a team environment Ability to perform basic math and data entry functions Ability to maintain and promote a positive working environment Preferred : 1-2 years working in sales or administrative capacities 1-2 year working in customer-service related roles Schedule Part-Time Compensation & Benefits A company culture of trust and support that you won't find anywhere else Paid training in Miller Swim School Curriculum Miller Swim School pays at or above market wages, commensurate with experience Flexible Hours Free Swim Lessons for immediate family of employees 401(k) contribution for full-time employees Health insurance contribution for employees for full-time employees Vacation and Sick/Personal time for full-time employees

Ferguson Superstore is looking for a professional and welcoming full-time receptionist to join our team. This position will manage the front-end, reception area, and will be responsible for creating a positive impression of our company by answering incoming calls and greeting visitors in a positive and professional manner. - RESPONSIBILITIES - • Respond to incoming phone calls and delegate as needed using the phone system • Greet incoming guests, and continue to provide world-class customer service to customers and employees alike • Assign customers to Sales Consultants as needed using computer software • Provide various administrative support as it pertains to the store - Qualifications - • Excellent communication and customer service skills • Bi-lingual is a plus, but not required • Strong computer & phone skills (Internet, MS Outlook) • Professional appearance and work ethic If you're looking for a company with tons of growth and opportunity, Ferguson Superstore is the place for you! We look forward to hearing from you!

Swift Recon is committed to serving auto dealers and fleets with the highest levels of quality, service, convenience, and innovation available in the auto body and recon industry. Our receptionist is responsible for providing administrative support for our body shop and Swift Recon operations. We strive for a workplace where everyone is valued, continually trained, and recognized for their contributions to the team. Our teammates are provided with a safe, positive work environment, competitive pay, industry-leading benefits, and skills training/certifications. Start your journey to a rewarding career with Swift Recon. Responsibilities and Qualifications: Professionally and pleasantly greet guests as they arrive. Directs guests to the resources that will best meet the guests' needs. Answers incoming phone calls in a prompt, polite, and professional manner. Screens incoming calls and directs them to the appropriate party, and/or obtains enough information to allow for convenient follow-ups for the guest. Schedules all guest/client appointments. Collects and records cash, checks, and credit card payments from guests. Reconciles cash drawer daily, as directed by the accounting office. Opens and closes repair orders for all incoming and outgoing vehicles in a timely manner. Provides clerical support as requested. Operates office equipment and computer systems as needed. Body shop or automotive receptionist experience is a plus. Employee Incentives Competitive Pay Plans Employee-centered atmosphere. Heated and cooled facility. Paid Holidays, Paid Time Off, Medical, Dental, Vision, and more Paid Holidays, Paid Time Off, Medical, Dental, Vision, and more.

The primary purpose of this position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor. Requirements: Must be able to read, write, speak, and understand the English language. Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public. Must be knowledgeable of administrative practices, procedures, and guidelines. Must possess a cheerful personality and be able to work harmoniously with other personnel. Must possess the ability to minimize waster of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Must be able to follow written and oral instructions. Must be able to type a minimum of 35 words per minute and operate a word processor. Must be able to effectively use a 10-key calculator. Must have a working knowledge of computers, input/output/retrieval data, etc.

Position: Shift LeadReports to: General Manager (GM)/Assistant Manager (AM) Department: OperationsPurpose: Help club management supervise and lead a team of employees in a designated location, during an assigned work shift, ensuring compliance with Excel and Planet Fitness policies, practices and objectives.Duties and Responsibilities: Assist the General Manager and Assistant Manager in implementing strategies to attract and keep customers based on our Excel Core Values. Utilize performance tracker to be in line with company metric expectations. Supervise and motivate staff to perform to their best abilities during assigned work shift. Monitor and maintain club cleanliness and atmosphere. Identify training needs by ensuring that all staff meets Excel standards and report findings to club management. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Make sure all employees adhere to company's policies and guidelines and address any minor infractions. Shift Lead should bring up any major infractions with club management to address. Communicate with members and a create a high level of customer service. Perform daily club inspections, assign cleaning or associated tasks along with re-inspecting said tasks Hold employees accountable for meeting company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM and Assistant Manager on recommendations of inventory orders. May be responsible to oversee club operations and staff when the General Manager/Assistant Manager is off or unavailable Help train new employees and be a team resource by accurately answering questions/concerns, modeling expected behaviors, and correctly training on operational processes as needed. Qualifications: Must be at least 18 years of age or older. HS diploma or equivalent required. Proven ability to lead, encourage, develop and supervise the work of others. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Demonstrated the ability, confidence and leadership to managing a team. Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Ability to think critically and evaluate solutions to problems proactively Benefits & Perks: Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Other Details: Supervisory Responsibility: This position will oversee up to 6 employees during assigned work shift. Will ensure team can adequately exhibit and maintain all Excel values, principles, and duties, as well as meets established club performance metrics. Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 30-40 hours per week. Depending on which club schedule is operated at the location, the shift will typically occur during a weekday late afternoon between 2pm and 10pm or during the weekend between 7am and 7pm. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position: Shift LeadReports to: General Manager (GM)/Assistant Manager (AM) Department: OperationsPurpose: Help club management supervise and lead a team of employees in a designated location, during an assigned work shift, ensuring compliance with Excel and Planet Fitness policies, practices and objectives.Duties and Responsibilities: Assist the General Manager and Assistant Manager in implementing strategies to attract and keep customers based on our Excel Core Values. Utilize performance tracker to be in line with company metric expectations. Supervise and motivate staff to perform to their best abilities during assigned work shift. Monitor and maintain club cleanliness and atmosphere. Identify training needs by ensuring that all staff meets Excel standards and report findings to club management. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Make sure all employees adhere to company's policies and guidelines and address any minor infractions. Shift Lead should bring up any major infractions with club management to address. Communicate with members and a create a high level of customer service. Perform daily club inspections, assign cleaning or associated tasks along with re-inspecting said tasks Hold employees accountable for meeting company standards, audit daily paperwork, and help resolve any day-to-day customer issues. Audit club inventory and communicate with GM and Assistant Manager on recommendations of inventory orders. May be responsible to oversee club operations and staff when the General Manager/Assistant Manager is off or unavailable Help train new employees and be a team resource by accurately answering questions/concerns, modeling expected behaviors, and correctly training on operational processes as needed. Qualifications: Must be at least 18 years of age or older. HS diploma or equivalent required. Proven ability to lead, encourage, develop and supervise the work of others. Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements Demonstrated the ability, confidence and leadership to managing a team. Great communication skills with internal and external customers. Must be team oriented, motivated and well organized. Ability to think critically and evaluate solutions to problems proactively Benefits & Perks: Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players Other Details: Supervisory Responsibility: This position will oversee up to 6 employees during assigned work shift. Will ensure team can adequately exhibit and maintain all Excel values, principles, and duties, as well as meets established club performance metrics. Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 30-40 hours per week. Depending on which club schedule is operated at the location, the shift will typically occur during a weekday late afternoon between 2pm and 10pm or during the weekend between 7am and 7pm. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. These hours are subject to change at any time dependent on business needs. EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Details Entry The Pioneer Woman Mercantile LLC - Pawhuska, OK N/A Undisclosed Undisclosed Undisclosed Undisclosed Any UndisclosedDescription The Pioneer Woman Boarding House is a boutique eight room hotel, opened in April of 2018. Ever since then it has been our goal to help every guest who walks through our door have a unique, enjoyable, and memorable time here in Pawhuska. Whether they are from Oklahoma, a different state, or even a different country, we strive to go above and beyond for them. We are looking for folks that: ● Will fully embody The Mercantile culture, delivering an outstanding customer experience. An environment that is filled with kindness, joy, gratitude and delight! Mercantile staff is always friendly, warm, welcoming and open with all visitors and staff. ● Are able to thrive in a fast-paced, high-energy, busy work environment. ● Have flexibility with working hours, weekends and holidays. Work hours will be based on business needs and store hours. ● Are willing to go above and beyond to get the job done. We are in charge of taking care of all of our guests' needs, from helping plan their stay before they arrive to helping with their every need once they get here. We help with luggage, history about the town, coffee service, room service, and everything else in between. Summary of Key Responsibilities Performing Check-in and Check-out tasks Restocking and preparing rooms for guests arrival Helping guests with luggage Showing guests to their rooms Making weekly and 24 hour calls to ensure that everything is perfect for their stay Collecting necessary information Helping plan our guests stay Setting up restaurant reservations Setting up special requests and surprises Answering phone calls Providing information about The Pioneer Woman establishments Providing information about the Boarding House, our rooms, rates, etc. Providing information about Pawhuska and surrounding attractions Assisting with daily hospitality hour Turndown Service Maintaining organization and cleanliness in all areas Remaining professional at all times Assisting guests with valet parking and bag check Specifics Every morning from 7am to 10:30am we provide a complementary coffee service to our guests. This includes their choice of beverage, a muffin, and/or a scone. We also make ourselves available for room service requests from our guests at any point during their stay - breakfast, lunch, and dinner. During the check-out process we help guests carry their luggage downstairs and provide assistance to their vehicle when needed. We bring their vehicle around to our designated parking spots if the guest has valeted. We explain in detail the bill and charges during checkout, process payment, and then collect the room key. Restocking the rooms involves us working alongside housekeeping to make sure everything is in place for the next guest's arrival. While housekeeping cleans the room, we restock water, soda, candy, ice, stationary, dishes, guest notes, town guides, and magazines. We make sure that our workstation is kept clean and that everything is in its place for the day and for our new arrivals. When we have guests staying for multiple nights, we make sure that they have everything they need for the day including fresh water, ice, and dishes. Preparing and making phone calls involves us calling guests who will be arriving the next day, along with guests arriving the next week. During these phone calls we collect all of the needed information including how many guests will be staying with us, if there are any allergies we need to be made aware of, if they will require any ADA Accommodations during their stay, if they would like any special requests in their room upon arrival, and collect all of their dining times for their stay. Check-in for guests involves us collecting their complimentary coffee cards, presenting their reservation cards to them, helping them carry their luggage upstairs, and “introducing” them to the room, where we go over all the specifics of their room so they can be as comfortable as possible. After their luggage is unloaded we offer to valet their car or help them find a suitable parking spot. Every night we have a hospitality hour starting at 5pm. We visit each room and provide a glass of house wine or beer and a cheese plate prepared by our chefs. At around 6pm to 6:30pm we do turn down service, where we visit each room, turn down the bed for the night, dim the lights, refill the ice, and leave a plate of freshly baked cookies for the guest to enjoy. The rest of the night is spent responding to emails, answering phone calls, filling out paperwork, restocking desk supplies, keeping the lobby clean, and making sure the guests have everything they need during their stay with us. Qualifications Required Skills and Abilities Good teamwork Good Communication Friendly and outgoing Strong Conversational Skills Strong phone skills Excellent Customer Service Professional and Clean Appearance Computer Skills Ability to learn on the job Good people skills Minor Food handling skills Qualifications: Flexible Schedule Can stand for long periods of time (8 plus hours) Can climb flights of stairs without issue Can carry heavy luggage, coolers, boxes, packages etc. (could weigh 50 to 75 pounds) Must have reliable transportation Must have up to date driver's license (for valeting cars) Must have warm and friendly attitude and hospitality

We are looking for an enthusiastic individual who has a caring and engaging personality, a pleasant and steadfast demeanor, and great communication skills. You will have to work hard and overcome obstacles, but you will truly change people's lives. You would join a team committed to making our student's experience as impactful as possible, and spread a little excitement along the way. Responsibilities: * Answer and direct calls/ lobby guests * Strict adherence to all processes and procedures set forth by state, federal, and company policies and regulations * Adhere to all deadlines set forth by Director of Admissions * Assist team members, support admissions representatives, and other staff members with excellent customer service * Track inventory of Admissions materials * Provide support for special projects as assigned by the Director of Admissions Required Knowledge, Education and Experience: * High School diploma or GED and three years of related work experience or, * Two years of post-secondary education and two years of related work experience or, * A bachelor's degree in a related field and one year of related work experience or, * Equivalent combination of education and experience. Why should you apply? * Competitive benefits package including Medical, Dental, and Vision (with Company paid employee only dental & vision option) plus access to virtual doctor's visits * Flexible Spending Account and Health Savings Account options * 401(k) Employer Match * Short- & Long-Term Disability - Company Paid * Basic Life Insurance - Company Paid * 12 Paid Holidays * Your Birthday off - Company Paid * 2 weeks PTO - 1st yr. * Tuition Reimbursement * Employee referral bonus program * Headspace membership - Company Paid * Marquee Health Well-Being Program - Company Paid * Pet Insurance, Accident Insurance, and other optional insurance plans StrataTech Education - Core Values At StrataTech, we are zealous advocates of positive and sustainable life change through skilled trades education. We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service. Together, we are on fire to inspire and collectively strive to make a true impact in the lives of others. Collectively, our organizational core values are focused on promoting an incredible work environment, with genuine and authentic people, which is both challenging and fun, while focused on serving the needs of others. Together, we are united with the desire to make a positive impact in the lives we touch and in the communities we serve. * Challenging and Fun * Creating an Incredible Work Environment * Genuine People * Force For Good We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service. Together, we are on fire to inspire and collectively strive to make a true impact in the lives of others. StrataTech Education Group StrataTech Education Group focuses on the acquisition, growth and development of specialized career education schools, particularly skilled-trade programs designed to address the nation's growing infrastructure needs. The company's Tulsa Welding School subsidiary was founded in 1949 with campuses in Tulsa, Okla., Jacksonville, Fla., and Houston, Texas. Tulsa Welding School is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) and is a member of the American Welding Society and the Career Education Colleges and Universities. TWS-Jacksonville is a branch campus of Tulsa Welding School, located at 2545 E. 11th St., Tulsa, OK 74104. Licensed by OBPVS and ASBPCE. Licensed by the Florida Commission for Independent Education, License No. 2331. Tulsa Welding School & Technology Center (TWSTC), a branch campus of Tulsa Welding School, opened and started training students in 2014. TWSTC is located at 243A Greens Road in Houston, Texas. The Refrigeration School, Inc (RSI) was founded in Phoenix, Arizona in 1965. RSI trains students in the technical services that are needed today and challenges the student to reach their highest level of academic knowledge and leadership capabilities. Accredited School, ACCSC. Licensed by the Arizona State Board for Private Post Secondary Education. Candidates must be able to successfully pass a criminal history check and drug test. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. In compliance with federal law, StrataTech Education Group prepares annual reports on campus security and resources. StrataTech Education Group's Annual Security Reports are available online at the link(s) below. Additionally, you may request a hard copy of the report by contacting the designate Clery Officer at **************. Tulsa Welding School 2024 Annual Security Report Tulsa Welding School Jacksonville 2024 Annual Security Report Tulsa Welding School & Technology Center 2024 Annual Security Report Tulsa Welding School Dallas 2024 Annual Security Report The Refrigeration School 2024 Annual Security Report StrataTech Global Privacy Policy Interested? Apply now! #ZR

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her + Assist guests with check\-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point\-of\-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards + Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries + Use up\-selling techniques to promote hotel services and facilities and to maximize room occupancy + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner + Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction + Receive, input, retrieve and relay messages to guests **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Front Desk Agent Doubletree Tulsa Downtown_ **Location:** _null_ **Requisition ID:** _HOT0BF68_ **EOE/AA/Disabled/Veterans**

Job Posting Title Desk Clerk I Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Sequoyah Lodge Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) January 01, 2099 Full/Part-Time Part time Job Type Seasonal (Fixed Term) (Seasonal) Compensation $12/hour part-time/seasonal Basic Purpose: The Front Desk Clerk will work with all lodge departments and lodge guests to prioritize the reservation and stay experience for the visitor at a state lodge. This position reports to the Front Desk Manager and general lodge management. Sequoyah Lodge is located in Sequoyah State Park with 150 lodging accommodations: 104 Lodge Rooms & Suites, 44 Duplex & Quadplex Cottage Units, a Lakehouse Cottage that sleeps 14, and a Bunkhouse that sleeps 38. Example of Work Performed: * Answers telephones, takes messages, and provides information about lodge and park facilities * Receives walk-in and phone-in reservation requests * Check guests into accommodations, validates parking * Posts charges to guest accounts, including necessary corrections and transfers * Collects charges, processes credit card vouchers, and closes guest accounts * Reconciles and balances shift accounts * Checks in/out recreation equipment, golf carts, etc. to lodge guests * Assists with gift shop at front desk with sales and restocking merchandise * Prepares various reports under general direction * Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs * Performs general housekeeping in public areas of the lodge * Performs other related duties as assigned Skills and Knowledge: * Knowledge of methods and procedures concerning public contact; telephone procedures; and arithmetic * Skill in communicating effectively, both orally and in writing * Skill in operating personal computers Special Requirements: Applicants tentatively selected for this position will be required to submit a background check. Education and Experience: One (1) year of experience in public contact work, in a customer service-related field; general office clerical work; OR an equivalent combination of education and experience. Knowledge, Skills, and Abilities required at this level include knowledge of methods and procedures concerning public contact; of telephone procedures; of spelling, punctuation and grammar; and of arithmetic. Skill is required to operate various office equipment including computers. Ability is required to work with customers; to gather data and facts; to keep records; and to communicate effectively, both orally and in writing. Special Requirements Additional Job Description Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities -Greet members, prospective members and guests, providing exceptional customer service. -Responsibilities could include: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements -Customer service background preferred. -Basic computer proficiency. -Upbeat and positive attitude! -Punctuality and reliability is a must. -Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. -Strong listener with the ability to empathize and problem solve. -Demonstrate diplomacy in all interactions while using appropriate behavior and language. -High School diploma/GED equivalent required. -Must be 18 years of age or older. Physical Demands -Continual standing and walking during shift. -Continual talking in person or on the phone during shift. -Must be able to occasionally lift up to 50 lbs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Posting Title Desk Clerk I Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Sequoyah Lodge Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) January 01, 2099 Full/Part-Time Part time Job Type Seasonal (Fixed Term) (Seasonal) Compensation $12/hour part-time/seasonal Job Description Basic Purpose: The Front Desk Clerk will work with all lodge departments and lodge guests to prioritize the reservation and stay experience for the visitor at a state lodge. This position reports to the Front Desk Manager and general lodge management. Sequoyah Lodge is located in Sequoyah State Park with 150 lodging accommodations: 104 Lodge Rooms & Suites, 44 Duplex & Quadplex Cottage Units, a Lakehouse Cottage that sleeps 14, and a Bunkhouse that sleeps 38. Example of Work Performed: * Answers telephones, takes messages, and provides information about lodge and park facilities * Receives walk-in and phone-in reservation requests * Check guests into accommodations, validates parking * Posts charges to guest accounts, including necessary corrections and transfers * Collects charges, processes credit card vouchers, and closes guest accounts * Reconciles and balances shift accounts * Checks in/out recreation equipment, golf carts, etc. to lodge guests * Assists with gift shop at front desk with sales and restocking merchandise * Prepares various reports under general direction * Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs * Performs general housekeeping in public areas of the lodge * Performs other related duties as assigned Skills and Knowledge: * Knowledge of methods and procedures concerning public contact; telephone procedures; and arithmetic * Skill in communicating effectively, both orally and in writing * Skill in operating personal computers Special Requirements: Applicants tentatively selected for this position will be required to submit a background check. Education and Experience: One (1) year of experience in public contact work, in a customer service-related field; general office clerical work; OR an equivalent combination of education and experience. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities -Greet members, prospective members and guests, providing exceptional customer service. -Responsibilities could include: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements -Customer service background preferred. -Basic computer proficiency. -Upbeat and positive attitude! -Punctuality and reliability is a must. -Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. -Strong listener with the ability to empathize and problem solve. -Demonstrate diplomacy in all interactions while using appropriate behavior and language. -High School diploma/GED equivalent required. -Must be 18 years of age or older. Physical Demands -Continual standing and walking during shift. -Continual talking in person or on the phone during shift. -Must be able to occasionally lift up to 50 lbs. Compensation: $10.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.