Front Desk Agent Jobs in La Quinta, CA

Patient Services Representative (Front Desk) It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following for this position. The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as agreed upon. BASIC FUNCTION: Under the supervision of the Patient Services Supervisor, the Patient Services Representative (Front Desk) shall be responsible to schedule and monitor their assigned physicians' schedules to ensure that their physicians are fully booked but also in accordance with the AO's 20 minute wait time policy. RESPONSIBILITIES: Work is primarily performed in the Clinic located in Arrowhead Orthopaedics' offices. The duties of the Patient Services Representative (Front Desk) are of high volume, and the quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential patient files. The Patient Services Representatives (Front Desk) must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Patient Services Representative (Front Desk)is responsible for accomplishing the duties set forth below: General Clerical Activities - (There may be other duties required of this position not listed below): Check in patients. Reschedule patients if necessary. Verify patients insurance by scanning proper documentation. Explain to patients our forms. Answer calls. Monitor waiting time. Call patients that requires hand carrying X-rays. Collect co-pays. Keep track of waiting time. Direct patients to proper location such as imaging center, hand center, PT and other offices when necessary. Route documents faxed to us and from us. Aid patients with special needs such as wheelchairs and other. Basic clerical activities. Comply with all HIPPA laws and regulations. RELATIONSHIPS: The Patient Services Representatives (Front Desk) should observe and conduct the following relationships: The employee shall be responsible directly to the Patient Services Supervisor. The employee shall report to the Patient Services Supervisor and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Patient Services Supervisor or his/her assignee. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics. The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Patient Services Supervisor. This in no way states or implies that these are the only duties to be performed by this employee. The Patient Services Representative (Front Desk) will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time. Requirements Skill Requirements: Education: High school diploma or equivalence. The ability to type 40 words per minute. Skill in operating a computer and scanner, as well as software programs including Microsoft Outlook. Telephone etiquette, superior customer service, and professional communication skills are required. Must be flexible and able to multitask in a stressful setting. Bilingual in Spanish Strong Leadership Capabilities Typical Physical Demands: Requires sitting and walking, with daily occasional stooping, reaching, and bending. Occasional lifting up to thirty pounds. Hearing must be in the normal range for telephone and personal communication. Requires manual dexterity sufficient to operate keyboards and other office equipment. Salary Description $21+

The Room Reservationist is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Aimbridge Hospitality standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting. Responsibilities QUALIFICATIONS: College course work in related field helpful. Experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Answer all incoming calls promptly in a friendly efficient and courteous manner. Be able to answer guest inquiries about hotel services facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. Communicate and work closely with the Sales Department concerning group bookings. Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations to include V.I.P. reservations packages and discounts. Compile and input all necessary information for the required Rooms Merchandising meetings. Promptly efficiently and accurately book and block rooms using Aimbridge Hospitality guidelines for Group Rooming Lists and Booking Agreements. Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees. Complete forecasts as required by management. Monitor daily sales activity and alert Reservations Manager and/or Guest Services Manager of sold out nights group ceiling status and possible problem situations. Perform any other duties as requested by management. Attend meetings as required by management. Be able to perform all duties of Reservations Agent and assist as needed at front desk. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $17.57/Hr. Compensation Mid USD $21.96/Hr. Compensation Max USD $26.35/Hr.

We are looking for a Boutique Hotel Front Desk Agent Server to serve as our guests' first point of contact and manage all aspects of their accommodation. Boutique Hotel Server responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. We offer a full service food and beverage offering to our guests. Our Front Desk Agents work as a team to serve guests throughout their stay. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Take food & beverage order from guests and ring in POS system Make cocktails and other beverages for guests Skills Work experience as a Restaurant Server, Bartender, Front Desk Agent or similar role Experience with hotel reservations software is a plus, ex: Room Master, Lightspeed Positive and outgoing customer service attitude Excellent communication and organizational skills

Full-time Description Essential Purpose: To be responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Essential Duties: Respond and follow-through with all guest needs and requests in a timely and professional manner. To follow all specified procedures to properly conduct Front Desk business, including registering guests and assigning rooms; completing group pre-registrations and key packets; blocking room assignments and reservations; pre-registering VIP's, comp rooms, and special attention guests; processing adjustments and check-outs; answering telephones; handling cash and credit card transactions; handling mail and messages for guests; and transferring all necessary information to the next shift. To be completely familiar with all hotel information necessary to increase revenues and enhance customer satisfaction, including current special rates and restrictions; types and locations of rooms and suites available; and services, costs, hours, and location of all hotel amenities, facilities, and outlets. To actively promote guest use of hotel services and facilities. To be familiar with general information about other Pechanga properties such as RV Resort and shuttling services To develop and maintain a working knowledge of the local area, to be able to provide hotel guests, as requested, with information regarding location, cost, and hours of operation of local services, facilities, and points of interest. To satisfactorily resolve guest issues, referring to Front Desk leadership as needed; following up with guests to ensure satisfaction Be familiar with guest billing and reaching out to guests when payment is needed Be completely familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow employees in the event of an emergency. Monitor cleanliness and appearance of the lobby area, including pool, fitness center, lobby patio, and lobby restrooms; immediately reporting deficiencies to Front Desk management. To communicate with Housekeeping, as needed to ensure timely delivery of guests' luggage and other guest deliveries To manage labor according to budget and business needs. To be aware of arriving VIP's and special requests, and personally ensure their proper handling. To provide showrooms for the use of Front Desk, Reservations, and Sales teams. To assist Front Desk staff, as needed, to satisfactorily resolve guest issues, referring to Front Desk Manager as needed. Follow all specifications to properly handle credit transactions and maintain credit balances. Reaching out to guest if card declines. Follow all regulations to safe-guard guest valuables, including promoting the use of in room safes. Upsell additional facilities and services, when appropriate To follow all policies and procedures of the Front Desk department and Temecula Creek Inn. To immediately report all suspicious occurrences and hazardous conditions. To maintain the cleanliness and safety of work areas at all times. To practice safe work habits at all times, to avoid injury to self and others. To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment. To attend all mandatory meetings, as directed. To perform other tasks, including cross-training, as directed. Requirements Knowledge + Education: High school diploma or equivalent required. English fluency required. Must have minimum one year experience in same position at a hotel of comparable quality. Strong basic math skills required. Must have some computer experience. Must display knowledge of currently accepted business telephone etiquette. Skills: Detail oriented. Organized and efficient. Learns quickly. Safety minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable. Physical Demands: Stands and walks short distances throughout shift. Must be able to stand for long periods of time. Bends, stoops, and reaches to perform routine job tasks. Heavy daily use of phones, throughout shift. Occasionally required to handle and move objects weighing up to 75 lbs. over short distances. Temecula Creek Inn is an Equal Opportunity Employer M/F/V/D Salary Description $18-$19

Job Details Royal Sun Palm Springs - PALM SPRINGS, CA $19.00 - $22.00 HourlyDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. *************************************** Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Pre-register, block reservations and take same day reservations, when necessary, cancel room reservation according to cancellation guidelines. Process guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Maintain guest history files. Set-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp. Maintain, monitor and balance room availability for any given day. File registration cards and vouchers by room number. Handle VIP and upgraded accommodations Assist and process overbooked or “walked' guests. Assist and provide room change accommodations. Documents all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Meet with FOM/Supervisor daily to review assignments and priorities. Communicate with prior shift's Front Desk Agent to review all follow-up items. Answer department telephone within 3 rings, correct greeting, and proper etiquette. Take and relay messages accurately, completely, and promptly. Qualifications EXPERIENCE: Prior Experience: 1+ Previous Front Desk experience of employment in a related position with this company or other companies in hotels or administration related work. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Must be able to sustain composure, remain calm, and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge or arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write, and understand the English language. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K

Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience required Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Must be able to work weekends and holidays Schedule flexibility strongly preferred. Physical Requirements: Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Pay: $19.00/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

PROPERTY: We Care Spa TITLE: Guest Service Agent DEPARTMENT: Guest Services STATUS: Non-Exempt, Full Time, Part-Time, Regular SUPERVISED BY: Rooms Division Manager, Front Desk Supervisor SUPERVISES: This position will not supervise anyone. A Guest Service Agent is responsible for greeting visitors of the Spa, checking guest in & out and ensuring that the guests' stay is personable and enjoyable as part of the spa's continued efforts to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES: Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information, coding electronic keys, promoting marketing programs, ensuring guest knows location. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted. Demonstrate a thorough knowledge of Spa's information including, but not limited to, product knowledge and answer guest questions and inquiries. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints and assist in a resolution for complete guest satisfaction. Review occupancy, daily arrivals & departures and identify potential problems with rooms' activity and take appropriate action. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Be compliant and understand We Care Spa policies and house rules. Ensure sign off of all Service Standards by Position for Guest Services staff. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Maintain communication with other Spa departments as it pertains to guest services. Operate radios efficiently and professionally in communicating with Spa staff. Ensure the proper use of radio etiquette within the department. Ensure correct and accurate cash handling at the Front Desk. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Complete and send out We Care Spa Report when needed and ensure agents are completing daily checklists. Keep front desk completely stocked operational materials beginning and end of shift. Ensure required pars of all front office and stationary supplies. ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES: Proven success in the following job competencies: Honesty; has honest, direct, and factual communication and actions with internal and external customers. Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things. Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status. Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas. Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays. Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach. Communication: Strong communication (verbal and written) and presentation skills. EXPERIENCE: At least 1 year of progressive experience in a Guest Services role. Spa/Hotel experience is preferred. Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in Opera or Resorts Suites helpful. EDUCATION: Associate's or bachelor's degree in business, management, or hospitality or related field or equivalent of 3 years relevant work experience required. WORKING CONDITIONS & PHYSICAL WORK DEMANDS: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to lift and move up to 20 pounds occasionally. Regular and on-time attendance is critical. Hours occasionally exceed 40 hours per week. Ability to stand during shifts OTHER: Other duties as assigned. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Job Details Lucilles BBQ Temecula - Temecula, CA Part Time $16.50 - $16.50 Hourly Any Restaurant - Food ServiceDescription The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provide accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Assist servers in various steps of service including the removal of dishes and tableware and preparing tables in a professional manner for new guests. Candidates should be organized, able to think and act quickly and effectively while retaining self-composure. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Greeting and seating guests, presenting menus to guests, informing them of special menu items Working in a team environment with the ability to be an effective team player Maintaining adequate knowledge of locations food offering and preparation Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations Taking guest information and quoting wait time to guests accurately when tables are not immediately available Planning reservations and waitlist parties in advance, at or within the given time or time frame Reviewing the floor plan to assess current and upcoming table availability changes Observing tables and keeping track of clean, dirty, and occupied tables Cleaning, organizing, and stocking menus at the front desk Answering the phone in accordance with Company standards; answering questions concerning the menu and restaurant Assist food servers by removing used or unnecessary items from guests table; providing initial beverage service; bussing table and resetting for new guests Interacting with guests entering and departing, ensuring a positive dining experience Filling to go orders, if applicable, according to food and beverage specifications and preparation, and packaging standards Maintaining restrooms throughout shift Supporting food servers and kitchen staff in other duties as required Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy Display integrity and honesty in all aspects of your employment Performing other duties as directed Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Ability to remain calm while working under pressure in a fast-paced environment. Ability to act with integrity and professionalism Must possess proficient ability to communicate in English in an oral and written format. Ability to absorb and retain information quickly; ability to pass menu related tests California food handlers card required Basic mathematical skills; ability to handle cash to make change Basic reading and writing skills Basic computer skills Multi-task oriented MINIMUM QUALIFICATIONS NEVADA - Must be 18 years of age or older at the time of application Willingness to work evenings and weekends as required Knowledge of and ability to adhere to workplace safety procedures Must be able to suggestively sell food and beverage items PREFERRED QUALIFICATIONS One or more years of full-service restaurant experience PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the team member is standing the entire shift. A seat is made available at the front desk for those coordinating or greeting. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member is frequently required to walk; sit; and reach with hands and arms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The team member must frequently communicate with guests and coworkers. The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. NOTE This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.

Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Responsibilities * Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures * Empathetically listen to guest inquiries and provide appropriate responses * Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) * Block rooms in the computer and follow through on designated requirements * Pre-register designated guests and prepare key packets * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) * Maintain confidentiality of all guests and hotel information * Employ attention to detail in order to ensure security of guest room access. * Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments * Maintain guest history files on all guests * Accommodate room changes expediently * Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction * Issue safe deposit boxes to guests and ensure security of key * Monitor, send and distribute guest faxes * Generate, print and distribute daily and weekly reports * Resolve discrepancies on the room status report with Housekeeping * Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone * Ability to accurately and efficiently input information into computer systems * Ability to work cohesively with co-workers both within and outside of your department * Ability to compute accurate mathematical calculations * Ability to think clearly, quickly and make concise decisions * Ability to prioritize, organize and follow up * Ability to work well under pressure, dealing with many arrivals and departures within a short period of time * Previous customer service experience required * Previous hotel front desk experience is strongly preferred * Previous cashiering experience is preferred * Fluency in a foreign language is preferred * Must be able to work weekends and holidays * Schedule flexibility strongly preferred. Physical Requirements: * Stand or walk for an extended period or for an entire work shift. * Requires repetitive motion. * Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Pay: $19.00/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! Overview We are looking for highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we would like to speak with you! ESSENTIAL FUNCTIONS: * Perform all duties required for a warm welcome and efficient check in and check out process, abiding by our service standards * Maintain the highest level of associate/guest relations * Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information * Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests, amenities or celebrations * Be knowledgeable of Vermont and area events and offerings to suggest to guests/visitors * Be knowledgeable and provide information on special events, group needs, resort amenities and activities and distribute associated information/packets, gift bags, etc. * Perform all cashier functions to include accurate posting of charges to individuals and groups, and maintenance of cash receipts and hotel banks * Resolve guest issues and ensure follow-up as needed with the guest and applicable department * Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift * Perform reservation functions including entering and updating group files * Attend departmental stand-up meetings on an as needed basis * Assist in keeping the front desk area clean, stocked, and organized * Assist with room deliveries or guest/visitor requests on an as needed basis * Maintain a positive and collaborative working relationship with front office associates and all departments * Enthusiastically collecting guest feedback and communicate to appropriate leader * Complete additional tasks as assigned by Supervisors or Director Qualifications * At least 1 year of previous experience in a front desk role at a hotel or resort required * Ability to be friendly and engaging with all guests, visitors and fellow associates required * Strong communication skills required * Excellent computer skills required * Excellent listening skills required * Ability to handle multiple tasks efficiently required * Knowledge of MS Office is required * Ability to learn computer systems quickly strongly preferred * Ability to work well under pressure in a fast-paced environment * Ability to walk and stand for extended periods of time required * Ability to reach, crouch, bend, push/pull throughout duration of shift * Ability to lift up to 30 lbs. Compensation Range The compensation for this position is $17.50/Hr. - $17.50/Hr. based on qualifications and experience.

Why work for Homewood Suites, Palm Springs? Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work! We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided. Summary of Job Description The Front Desk Agent is a major role of importance within the Front Office. Responsible for exceeding guest expectations by facilitating a positive experience during their stay. Represents the first point of contact with guests and handles all stages of a guest's stay. Attend to guests' needs, including, but not limited to, registration, checkout, and cashiering. Work Hours Will be required to work flexible scheduled shifts based on business needs. Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions. Job Requirements Understand the mission, vision, and goals of the hotel. Must be able to prioritize and work efficiently with limited supervision. Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs. Must possess basic computer skills. Strong attention to detail and the ability to handle multiple tasks simultaneously. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities. Ability to handle cash and balance cash drawer required. Strong team player, able to partner with management and other employees in a professional manner. Job Responsibilities Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her. Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Carries out supervisor requests in accordance with hotel policies and standard operating procedures. Follow 4 Keys service standards, standard operation procedures, and safety standards. Follow all appropriate policies and procedure while constantly striving to improve all standards of operations. Follow safety and security procedures. Adhere to attendance and reliability standards. Additional guest services duties as assigned by management. Follow all additional duties as assigned by management. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human resources Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free

HOTEL NAME is looking for an attentive, engaging, and service-oriented Guest Services Representative to join our team! As Guest Service Representative you will represent the hotel to the guest throughout all stages of the guest's stay. This position is responsible for performing the activities of the front desk including reservations, guest services, and telephone calls. HOTEL BLURB Benefits Health, vision and dental insurance 401(k) Vacation and Sick Pay Paid Holidays Employee Referral Program Opportunities for Advancement Hotel Discounts for you, your friends and family Access to our Talent team to help you reach your career growth goals Responsibilities Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and upsells hotel rooms according to hotel standard procedures. Follows all guidelines in regard to guest service, including, bt not limited to check-in, reservations, check out, special requests and pre-registration Respond promptly to any guests’ inquiries or complaints in a friendly manner and offer alternate solutions if guest demand cannot be met Demonstrate commitment to servicing the guest by being hospitable and accommodating Document any guest accidents by completing the accident report form Qualifications High School diploma or GED preferred OR 6 months of related experience/training One year of hospitality experience preferred Experience handling cash and credit card procedures Basic Math skills Attention to detail Ability and flexibility to work various shifts including evenings, weekends, and holidays PEP Experience preferred EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WDC Kitchen and Bath Center is looking for a Showroom Receptionist to join our team! We are a luxury retailer of home appliances, outdoor kitchens, and plumping fixtures. Reception is responsible for supporting Sales by providing a welcoming environment to every customer and keeping communication going in the appropriate directions for incoming phone calls. The ideal candidate for this role is able to convey confidence and connection over the phone and in person. They tend to find job satisfaction in accomplishing daily tasks and being a positive culture contributor to a team. You should possess an organized mindset and work comfortably with Microsoft suite and basic telephone functions within a professional environment. RESPONSIBILITIES: Promptly, accurately, professionally and courteously receive most telephone calls. Adept as using all telephone system features for forwarding calls, placing on hold, and checking voicemails. Record and relays messages to Showroom team members as directed and requested while keeping professionalism, clarity, and confidentiality. Engage with Customers professionally and courteously with genuine concern for their WDC experience needs. Promptly greets every person entering the Showroom within WDC Customer Experience guidelines. Ensure that the reception area is consistently tidy and clean, free of dust. Escalates cleaning or hazard concerns promptly so that concerns may be addressed appropriately. Assists with the seasonal store decoration efforts in collaboration with the Showroom Concierge. Directs job applicants to fill out application for current job openings online. Escalate any job verifications or records requests to the Human Resources department. Signs for deliveries when necessary and notifies recipients. Performs routine office tasks necessary for the operation and presentation of a professional workplace as observed by the Area Manager. As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of system notes, and data entry. Job Type: Full-time EXPERIENCE/ROLE REQUIREMENTS: 1-2 years' experience within a luxury retail, customer service, or similar role preferred. Proficiency in MS Office Good organizational skills Able to communicate clearly verbally and in writing, and demonstrate good listening skills Minimum High school diploma or GED required Ability to change direction as priorities shift and adapt to changing circumstances COMPENSATION: Starting Pay Range: $19.00 - 21.00 hourly Benefits: Health insurance option with company contribution to monthly premium Dental insurance option Vision Insurance option Supplemental Insurance options 401(k) Retirement Saving option Paid time off - Frontloaded Sick Leave and Vacation Accrual Work Schedule: 9:30am-6:00pm / two days off each week Weekend availability is required Working Environment & Conditions: Showroom/Retail Environment - Generally an indoor stetting where the noise level is usually moderate, but can be loud. The Temperature in the work environment us usually moderate to cool but can be cold or hot. Will be working with computers and phones frequently. Occasionally required to stand for extended periods of time. Frequently sitting and typing for extended periods of time. Frequently able to communicate verbally and in written form. Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks. Occasionally required to bend, stretch, reach or stoop. Occasionally required to lift up to 10 LBS. Required to wear comfortable and showroom appropriate clothes within Business Professional standards. WDC Kitchen & Bath Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We participate in E-Verify. If you read this far, then great job! We are looking for detail-oriented candidates who enjoy learning. :) Please apply if you are interested in joining our team. I look forward to connecting! - Elizabeth from Human Resources Salary Description $20.00 - 22.00 per hour to start.

Full-time Description WDC Kitchen and Bath Center is looking for a Showroom Receptionist to join our team! We are a luxury retailer of home appliances, outdoor kitchens, and plumping fixtures. Reception is responsible for supporting Sales by providing a welcoming environment to every customer and keeping communication going in the appropriate directions for incoming phone calls. The ideal candidate for this role is able to convey confidence and connection over the phone and in person. They tend to find job satisfaction in accomplishing daily tasks and being a positive culture contributor to a team. You should possess an organized mindset and work comfortably with Microsoft suite and basic telephone functions within a professional environment. RESPONSIBILITIES: Promptly, accurately, professionally and courteously receive most telephone calls. Adept as using all telephone system features for forwarding calls, placing on hold, and checking voicemails. Record and relays messages to Showroom team members as directed and requested while keeping professionalism, clarity, and confidentiality. Engage with Customers professionally and courteously with genuine concern for their WDC experience needs. Promptly greets every person entering the Showroom within WDC Customer Experience guidelines. Ensure that the reception area is consistently tidy and clean, free of dust. Escalates cleaning or hazard concerns promptly so that concerns may be addressed appropriately. Assists with the seasonal store decoration efforts in collaboration with the Showroom Concierge. Directs job applicants to fill out application for current job openings online. Escalate any job verifications or records requests to the Human Resources department. Signs for deliveries when necessary and notifies recipients. Performs routine office tasks necessary for the operation and presentation of a professional workplace as observed by the Area Manager. As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of system notes, and data entry. Job Type: Full-time EXPERIENCE/ROLE REQUIREMENTS: 1-2 years' experience within a luxury retail, customer service, or similar role preferred. Proficiency in MS Office Good organizational skills Able to communicate clearly verbally and in writing, and demonstrate good listening skills Minimum High school diploma or GED required Ability to change direction as priorities shift and adapt to changing circumstances COMPENSATION: Starting Pay Range: $19.00 - 21.00 hourly Benefits: Health insurance option with company contribution to monthly premium Dental insurance option Vision Insurance option Supplemental Insurance options 401(k) Retirement Saving option Paid time off - Frontloaded Sick Leave and Vacation Accrual Work Schedule: 9:30am-6:00pm / two days off each week Weekend availability is required Working Environment & Conditions: Showroom/Retail Environment - Generally an indoor stetting where the noise level is usually moderate, but can be loud. The Temperature in the work environment us usually moderate to cool but can be cold or hot. Will be working with computers and phones frequently. Occasionally required to stand for extended periods of time. Frequently sitting and typing for extended periods of time. Frequently able to communicate verbally and in written form. Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks. Occasionally required to bend, stretch, reach or stoop. Occasionally required to lift up to 10 LBS. Required to wear comfortable and showroom appropriate clothes within Business Professional standards. WDC Kitchen & Bath Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We participate in E-Verify. If you read this far, then great job! We are looking for detail-oriented candidates who enjoy learning. :) Please apply if you are interested in joining our team. I look forward to connecting! - Elizabeth from Human Resources Salary Description $20.00 - 22.00 per hour to start.

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: * Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. * Adheres to policies of the facility and Arch Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. * Keeps area clear of clutter and personal effects. * Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. * Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. * Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. * Additional duties as assigned. Qualifications: * High School diploma but college degree preferred. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational * Strong team player * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Benefits: Company parties Dental insurance Employee discounts Free uniforms Vision insurance 401(k) Free food & snacks Health insurance Parental leave Wellness resources Europa Village Highlights: Europa Village Wineries and Resort is a destination location in Temecula Valley Wine Country. We are a hospitality company rooted in family, and we welcome members and guests to enjoy a stay or a day in our European themed villages. We represent the countries of Italy, Spain and France and have multiple event spaces, tasting rooms, restaurants, overnight accommodations, and retail venues on our one-hundred-acre property. Our venue is the perfect place for weddings, corporate retreats, and private events providing different experiences through our unique function areas and themed menus. We employ enthusiastic associates who enjoy providing excellent customer service and desire to create lasting memories for our members and guests. Europa Village is looking to fill the position of a part-time PBX Operator. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. This candidate must have excellent communication skills and a clear speaking voice. Previous PBX experience is a plus. Responsibilities Specific to PBX Operator Possesses and lives Europa Village core values. Answers incoming calls from outside and inside the resort promptly and in a friendly, professional manner. Ensures effortless communication between all parts of the resort remain intact. Able to take complete and correct messages and relay them as quickly and efficiently as possible to guests and various Europa Village employees. Transfers calls to the appropriate person and/or department. Maintains a working knowledge of all aspects and functions of Europa Village, including current and upcoming special events, to accurately inform guests. Able to assist in making reservations for hotel stays and restaurant dining. Performs clerical duties, such as typing, copying, and scanning documents. Effectively resolves minor guest conflicts/complaints calmly and effectively. Notifies management of any issues that cannot be resolved easily and swiftly. Other duties that may be assigned. Responsibilities Expected of All Villagers Create and foster an environment of “teamwork” by helping fellow employees or guests without a second thought. Be comfortable working at a desk for long periods of time. Be able to communicate Europa Village's story. Ability to treat all associates and guests in a respectful manner. Arrive at work prepared with excellent personal presentation standards and clean, pressed uniform and appropriate slacks and shoes. Arrive on time and be respectful of attendance and punctuality. Adhere to Europa Village policies and procedures. Be hospitable, welcoming, and exhibit a positive attitude and willingness to assist where necessary. Hours for this PBX position: Open Availability Must be available to work weekends and holidays. Compensation: $18.00 - $18.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Great all guests upon their arrival at the Hotel Front Desk, efficiently check them in to the hotel and offer any assistance possible. Responsible for answering the telephone for both in-house as well as out-of-house calls and efficiently directing them to the proper location. Essential Duties And Responsibilities * Warmly greet guests upon their arrival. * Acknowledge guest by name. * Efficiently check guest into and out of hotel. * Complete the Front Desk Night Audit efficiently and affectively on a nightly basis. * Provide 4- Star/4-Diamond guest service to all that you come in contact with. * Answer all telephone calls within 3 rings and cordially handle the callers' needs. * Responsible for completing the Front Office Night Audit, balancing accounts and making adjustments as required. * Performs other job related duties as assigned. Qualifications Excellent communication skills both in person as well as on the telephone. Computer skills, excellent verbal and written skills. Required to act as a sales representative. Need to have worked in California, in Hotel Room Sales. Skilled in LMS preferred, but not required. Computer savvy, ability to operate 10-key adding machine. Ability to maintain strict confidentiality of classified information. Ability to tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics. Must possess a high regard for guest service and team member relations. EDUCATION and/or EXPERIENCE: High School Diploma or GED required. Minimum 1 - 2 years hotel/resort experience preferred. LICENSES, CERTIFICATES, REGISTRATIONS: Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency. LANGUAGE SKILLS: Must be able to read, write & speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must have the ability to write routine reports and correspondence and to speak effectively with guests or team members of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY: Must have the ability to independently problem-solve challenging situations. Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures apply to a variety of situations. Must reason with people effectively yet cordially. PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to sit and often will stand or walk. The team member frequently is required to reach with arms and use hands to manipulate or feel. The team member might occasionally lift and/or move up to 35 pounds. This position requires the ability to hear and speak on the telephone and vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: This is a fast paced work environment and the position requires the ability to cope with it. The casino has moderate to loud noise levels and is a smoking environment. WORKING HOURS: Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime. INDIAN PREFERENCE: We are an Equal Opportunity Employer while practicing Native American preference according to law.