Front Desk Agent Jobs in Houston, TX

Responsibilities: Build strong customer relationships by providing time efficient, friendly service. Identify correct price of merchandise & ring transactions using the store's point of sale system. Process payment by cash, check, credit card, gift cards, etc. Issue receipts, refunds, credits & change due to customers. Process merchandise returns and exchanges. Calculate payments received & reconcile with total sales & items. Ensure integrity of customer information as outlined in the companies Protecting Customer Information Policy, including company passwords and access codes. Ensure customer profiles are complete and not duplicated. Perform merchandise look-ups, transfers & charge sends for stylists. Pull special orders, as needed. Re-ticketing: ensure accurate and timely completion of required tag, place merchandise on reticket bar for processing. Assist with returning non-purchased merchandise to proper floor location. Maintain front desk supplies, ensure area is organized at all times. Customer Service Answer/direct calls pleasantly and promptly. Use client's last name frequently. Answer customers' questions & provide information on procedures & policies in positive manner. Address customer complaints & immediately refer to a member of management. Constantly engage all waiting customers in conversation (i.e. waiting for transactions to be processed, alterations/holds/special orders pick-up, etc.) Ensure customers waiting time is minimal. If time is progressing, seek to get any issue resolved quickly and seamlessly, while ensuring customer is constantly engaged and unaware of any concerns or extended time. Offer to contact the customer's "regular or preferred" stylist. If the customer does not have one, ensure they have connected with a stylist. Offer customers carry-out service at completion of transaction. Bag, box, gift wrap merchandise to the highest level of appearance & care. Special projects and other duties as assigned. Qualifications: Retail experience required, experience in a luxury environment preferred. Sense of urgency, self-starter and motivated attitude. Excellent organizational skills and ability to prioritize tasks. High level of attention to detail. Excellent interpersonal communication skills. Strong customer service skills. Basic computer skills. Willingness and ability to work a flexible schedule for a retail business, including Saturdays, evening store events, etc. Education: High School education or equivalent. Equal Opportunity Statement: Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

A leading company in the plastic and cosmetic surgery industry is seeking a Front Desk Receptionist to provide exceptional client service and manage daily front desk operations. The ideal candidate is a friendly, organized, and service-focused professional with experience in high-end medical or customer service settings. Communicating effectively, the new team member will improve efficiency by managing appointment scheduling, patient inquiries, and front desk procedures while ensuring a welcoming and professional environment for all clients. Salary + Additional Benefits: $18-25/hr Medical, Dental, Vision Insurance Service & Product Discounts Earned time off (PTO) Career growth and advancement opportunities Location: Houston, TX Type of Position: Direct Hire Responsibilities: Welcome patients and manage check-in and check-out processes. Answer and direct incoming calls. Schedule patient appointments. Manage reports and maintain medical records. Handle product sales and procedure scheduling. Assist with various onsite and offsite office events. Requirements: High School Diploma or equivalent required Experience in med spa, plastic or cosmetic surgery offices (preferred), hospitality, retail, or customer service Ability to work effectively in a busy, fast-paced office environment Flexible and willing to assist with duties outside the primary job scope Proficient with Outlook email and scheduling software, such as Nextech Knowledgeable in Microsoft Office Suite and other patient care/management software Ability to multitask and handle diverse tasks simultaneously Experience with scheduling and rearranging appointments Charismatic and friendly with a focus on patient satisfaction Pleasant speaking voice and professional demeanor Strong written and verbal communication skills Excellent time management and attention to accuracy Dependable, trustworthy, with a positive attitude Inquisitive, resourceful, and proactive Ability to gain knowledge of services and process product sale Team player with strong interpersonal skills Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

Our client in West Houston is seeking a full time Receptionist to join their team. Excellent organization with growth potential, benefits and a fantastic culture! This position is working in office, Monday - Friday from 8am-5pm. Starting pay rate - $22/hr. Responsibilities: Answer phones, taking messages, greeting visitors Receive and sort daily office mail Report technical and maintenance issues Performing general administrative duties and special projects Qualifications: High school diploma, some college preferred 1+ years experience working in an office environment Proficiency in Microsoft Office Excellent communication skills High energy / enthusiasm All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Our client in Houston, Texas has an immediate need for a Receptionist on a contract to posible hire basis. Company Profile: Construction Industry Great Company Culture Tenured Team 9am-4pm M-F Receptionist Role: The Receptionist will serve as the first point of contact playing an important role in managing front-office operations, ensuring that guests and calls are greeted promptly, and maintaining a tidy and organized workspace. Greet visitors and guests in a friendly and professional manner, ensuring they feel welcome. Answer and direct phone calls efficiently, providing accurate information and transferring calls when necessary. Maintain a clean and organized reception area, ensuring a professional appearance at all times. Handle incoming and outgoing mail and deliveries. Assist with administrative tasks, including filing, scheduling, and data entry. Ensure office supplies are stocked and assist in ordering when necessary. Schedule appointments and meetings, ensuring all participants are informed. Provide general support to office staff as needed. Maintain confidentiality and security of sensitive information. Receptionist Background Profile: Minimum of 2 years of experience in a receptionist or administrative support role. Strong communication and interpersonal skills, with the ability to speak clearly and professionally. Ability to multitask, stay organized, and handle a fast-paced environment. Proficient in office software (e.g., MS Office, Google Suite) and phone systems. A friendly, approachable demeanor and excellent customer service skills. Strong attention to detail and problem-solving ability. Ability to maintain confidentiality and handle sensitive information with discretion. Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! Opportunity to participate in a comprehensive benefit plan, Paid Time Off on an accrual basis and weekly direct deposit. Features and Benefits of Client: Medical Dental Vision PTO 401k Equal Opportunity Employer. Candidates must be authorized to work in United States without sponsorship. The client cannot sponsor any visas. Disclaimer: Sensitive and personal data will not be requested until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

Established boutique law firm looking for receptionist to join team. You'll play an important role as the face and first point of contact for firm. Responsibilities detailed below: Greet clients and visitors Answer incoming calls and manage multi-line switchboard Calendar/coordinate conference room functions Distribute incoming/outgoing mail Receive and distribute deliveries Maintain kitchen and office supply inventory Provide general administrative and clerical support as directed Requirements: Excellent phone etiquette and communication skills Positive friendly attitude and a team player Strong organization skills and ability to multi-task Reliable, punctual, maintain professional appearance Basic knowledge of MS Outlook and Word required; basic knowledge of Excel and PowerPoint preferred Bi-lingual (English/Spanish) is a plus Previous receptionist experience preferred Law Firm experience a plus Office Hours 8:30-5:30pm. Salary commensurate with experience.

The Office Manager/Receptionist serves as the first point of contact for the Galveston County Consolidated Drainage District (District). This position is responsible for ensuring the efficient daily operations of the office while providing exceptional customer service to residents, local businesses, District staff, and other stakeholders. The Office Manager/Receptionist is key in supporting administrative functions and maintaining a positive, professional environment for all visitors and District personnel. Key Responsibilities Administrative Support Oversee the daily operations of the District's office, including opening and closing procedures. Maintain organized files, records, and documentation in accordance with public records management guidelines. Coordinate the scheduling of meetings, appointments, and District-related events. Prepare agendas, take minutes, and distribute materials for meetings as needed. Assist in budget tracking, procurement processes, and expense reporting. Other reasonable duties as assigned Front Desk Operations Serve as the primary point of contact for in-person, phone, and email inquiries, offering accurate, courteous, and timely responses. Greet visitors, residents, contractors, and staff in a professional and welcoming manner. Maintain a clean, organized, and functional front desk and lobby area. Ensure that the public receives relevant information regarding District services, policies, and procedures. Program and Event Support Provide logistical support for District-sponsored workshops, public meetings, and events. Assist with room reservations, preparation of promotional materials, and participant registration. Help with the creation and distribution of community outreach materials, including flyers, brochures, and newsletters. Track event attendance and collect feedback for future improvements. Communication and Collaboration Act as a liaison between the District and other government agencies, contractors, and the public. Monitor and respond to the District's general email accounts and social media platforms. Update and maintain the District's website and ensure it reflects the latest information and events. Resource Management Order and manage inventory for office supplies and District materials, adhering to District purchasing protocols. Coordinate the maintenance and servicing of office equipment and other District resources. Ensure efficient check-out and return of District equipment, including electronic devices and public outreach materials. Preferred Qualifications Experience in an office management or administrative role, preferably within a government or public sector setting. Familiarity with public sector regulations, procedures, and compliance. Strong customer service skills, with the ability to interact with a diverse range of stakeholders. Proficient in office software (e.g., Microsoft Office, MS Planner) and office technology. Ability to maintain confidentiality and exercise discretion when handling sensitive information. Knowledge of budget management, procurement, and financial reporting is a plus. High school diploma or equivalent; associate's degree or relevant certifications preferred. Working Conditions Typical office environment, with occasional light physical activity related to event setup or materials transport. May require flexibility in hours for special events or meetings outside of regular office hours. Must be able to interact with the public in a respectful and professional manner at all times. Contact: For more information about the Galveston County Consolidated Drainage District, visit To apply, please submit a resume and cover letter to Paige Bailey, CEO/General Counsel at ************************ for further inquiries. Additional Information The District may accept relevant education or certifications in lieu of experience. All positions within the Galveston County Consolidated Drainage District are security-sensitive and require a criminal background check. Equal Opportunity Employment The Galveston County Consolidated Drainage District is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, disability, religion, national origin, gender, sexual orientation, gender identity, or status, in accordance with applicable laws.

Primary Purpose: Under close supervision provide reception and clerical assistance for the efficient operation of the campus office. Qualifications: Education/Certification: • High school diploma or GED Special Knowledge/Skills: • Proficient keyboarding skills • Effective organization, communication, and interpersonal skills • Ability to understand and follow detailed written and verbal instructions • Ability to operate multi-line phone system • Bilingual Spanish, preferred Experience: • Previous clerical experience in office setting Major Responsibilities and Duties: Reception and Phones 1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff. 2. Greet and direct campus visitors. 3. Represent ILTexas in a professional and welcoming way to all internal and external stakeholders. 4. Ensure campus safety by utilization of Raptor, visitor logs, and visitor passes. 5. Assist parents in checking students in and out of school. 6. Assist with the receipt and distribution of student materials, including homework requests. 7. Receive, sort, and distribute mail, messages, documents, and other deliveries. Other 8. Provide clerical assistance as needed including assisting with the scheduling of appointments. 9. Compile, maintain, and file all reports, records, and other documents as required. 10. Assist with all front office duties as needed. 11. Provides back up for campus attendance clerk. 12. Maintain confidentiality. Additional Duties: 13. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress

About Us: We are a reputable mid-sized construction company. We pride ourselves on delivering high-quality projects and maintaining strong relationships with clients, vendors, and team members. We are seeking a professional and organized Bilingual Receptionist to join our team and be the first point of contact for our company. Job Summary: The Bilingual Receptionist will provide front-desk support, manage administrative tasks, and assist with communication in both English and Spanish. This role requires a proactive and customer-oriented individual who is not afraid to ask questions. Key Responsibilities: Greet visitors, clients, and employees in a professional and welcoming manner. Answer and direct phone calls, taking messages as needed. Respond to construction crew member inquiries, questions, and phone calls. Manage incoming and outgoing mail, packages, and correspondence. Maintain office supplies inventory and order as necessary. Support the administrative team with data entry, filing, and document preparation. Schedule and coordinate meetings, appointments, and conference calls. Assist in updating and maintaining crew hours, payroll records, and databases. Ensure the reception area remains tidy and presentable. Handle other administrative tasks as assigned by management. Qualifications: High school diploma or equivalent (Associate's degree preferred). Fluent in both English and Spanish (spoken and written). Previous experience in a receptionist or administrative role preferred. Strong customer service and communication skills. Basic knowledge in Microsoft Office Suite (Word, Excel, Outlook) and office equipment. Excellent organizational and multitasking abilities. Professional demeanor with a positive attitude. Ability to handle confidential information with discretion. Experience in the construction industry is a plus but not required.

div class="resumator-jobs-text clrfix" id="resumator-job-description" pstrong Job Title/strong: Binstocking agentbr/strong Starting Pay/strong: $25+/hrbr/strong RETIREES WELCOME TO APPLY/strong/ppstrong Hours:/strongbr/uVERY Flexible /u(but, must be performed within standard business hours which we consider 7:00am-5pm M-F)br/Part-time:(Approximately 5-10 hours / week)br/(Travel costs will be compensated)br/We will provide training and all the tools needed to make this easy./pp/ppstrong Job Duties: Scanning and Stocking Shelves/strongbr/Performing VMI (vendor managed inventory) This includes:/pulli*driving to customer's sites within 50 miles. (mileage paid)/lili Stocking bins with fasteners and fittings./lili*scanning items that need to be replenished *revisiting the next week to restock the items/lili*(repeat)/li/uldivdiv style="max-width:320px;margin:auto;"div style="left:0;width:100%;height:0;position:relative;padding-bottom:56.2493%;"/div/div/divpbr/br/ br/br/Requirements:/pulli Honest/lili Dependable/lili Good Attitude amp; Friendly/lili Have reliable transportation/lili Must have a cell phone with the ability to send email (data plan)/li/ul /div

Property Description Le Meridien Houston Downtown presents an exciting opportunity for job applicants seeking a dynamic and upscale hospitality career. Located in the heart of downtown Houston, our luxury hotel offers a unique blend of contemporary design, exceptional amenities, and renowned guest service. As a team member, you will have the chance to work in a fast-paced and vibrant environment, providing personalized service to our esteemed guests. With opportunities for career advancement, ongoing training, and a supportive work culture, Le Meridien Houston Downtown is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to creating memorable experiences for our discerning guests. Apply now and take the next step in your hospitality journey with Le Meridien Houston Downtown! Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $0.00 - USD $0.00 /Hr.

Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. Ensure the security of the guest by verifying guest registration. Coordinate guests' needs, requests, and inquiries to ensure superior service and value for our guests. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Financial Returns Accurately process all cash and credit card transactions in accordance with established procedures including, but not limited to posting all charges, completing cashier and other reports, preparing deposit and counting/securing assigned bank. Issue, control and release guest safe-deposit boxes. Up-sell rooms where possible to maximize hotel revenue. During each shift, check all supplies to ensure adequate stock; replenish from the stock room as necessary and proper requisitions are completed to prevent outstanding budgetary food cost. Welcome guests in a friendly, prompt and professional manner and be knowledgeable of services in the local areas. Collect and provide comprehensive information and coordinate guest requests including but not limited to hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest. Handle reservations and obtain/issue tickets where applicable People Answer phones in a prompt and courteous manner. Welcome guests in a friendly, prompt and professional manner Register guests, issue room keys, provide information on hotel services and room location Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Guest Experience Respond appropriately to guest concerns or complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Responsible Business Promote team work and quality service through daily communications and coordination with other departments. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Print reports and/or complete paperwork at the end of shift Provide guest assistance with florists, couriers, mail services, rental of small business machines, international calls, etc. Respond appropriately to guest concerns or complaints in a timely manner. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Maintain a neat and orderly concierge desk and area that reflects highly on the hotel and brand Perform other duties as assigned. QUALIFICATION AND REQUIREMENTS High school diploma or equivalent, plus one-year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying, lifting, pushing or pulling items weighing up to 50 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often Basic math skills are used frequently Problem solving, reasoning, motivating and training abilities are often used. May be required to work nights, weekends, and/or holidays WHAT WE OFFER: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business. The hourly pay rate for this Hourly role is $15.00. This rate is only applicable for jobs to be performed in Houston, Texas. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?

As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service with a personalized touch. You will ensure a seamless check-in/check-out experience, manage reservations, deliver bespoke concierge services, and provide information regarding the hotel and local attractions. The ideal candidate has experience in luxury hotels, luxury retail or any high-end customer service experiences. We are seeking a well-rounded individual able to stablish relationships with our guest that carries great sense for making others feel special as well as having the ability to handle volume and multitask in a constantly changing environment as a hotel is. Your role will reflect the luxury and sophistication of our hotel, ensuring every guest enjoys a memorable and effortless stay. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Key Responsibilities: Guest Relations & Service Excellence: Welcome guests with a warm, professional, and gracious demeanor during check-in and check-out. Provide proactive service by initiating courtesy calls post-check-in to ensure guest satisfaction and to offer assistance with any requests. Anticipate and respond to guest needs promptly, ensuring a flawless experience at all times. Offer expert concierge services, including detailed knowledge of local attractions, dining, events, and personalized recommendations. Communicate effectively with all departments to ensure that special guest requests are fulfilled promptly. Reservations & PBX Operations: Manage incoming reservation calls professionally, ensuring accurate and efficient bookings while upselling hotel services when possible. Maintain a comprehensive knowledge of room availability, rates, special packages, and promotions. Handle all guest communication via phone, email, and in-person, ensuring every interaction is timely, professional, and tailored to the individual guest. Process reservations with attention to detail, confirming all special requests and VIP arrangements. Maintain the property management system, including updating guest profiles, room assignments, and payment authorizations. Administrative & Cashiering Responsibilities: Ensure accurate handling of guest payments, including verification of credit card details and signatures. Balance cash and credit card transactions daily, following all hotel procedures for cashiering and banking protocols. Complete shift checklists and reports with precision, ensuring all guest and reservation information is up-to-date. Assist with the night audit process, preparing management reports and finalizing all income department postings in the property management system. Guest Amenities & Communication: Deliver guest messages, mail, faxes, and packages in a timely and professional manner. Coordinate with housekeeping, in-room dining, and other departments to fulfill special requests and ensure guest comfort. Ensure the front desk and lobby areas are always clean, organized, and reflective of the hotel's high standards. Maintain complete knowledge of hotel services, amenities, and operational hours to offer informed recommendations to guests. Safety & Emergency Procedures: Stay well-versed in hotel emergency procedures, fire safety, and evacuation routes to ensure guest safety at all times. Team Collaboration & Handover: Collaborate with the previous and incoming shift teams to ensure smooth operations and effective communication about guest needs and hotel status. Additional Responsibilities: Assist with managing guest requests, ensuring accurate documentation in the guest request log. Participate in VIP guest arrangements, ensuring exceptional service standards are met. Qualifications & Skills: Hotel background highly recommended Exceptional interpersonal and communication skills. Strong organizational skills with attention to detail. Ability to handle multiple tasks simultaneously while maintaining composure. Proficiency in hotel management software and general office applications. In-depth knowledge of local area attractions and amenities. Previous experience in a luxury hospitality setting preferred. Flexibility and willingness to work various shifts, including evenings, weekends, and holidays. Additional Requirements: Knowledge of fire safety and emergency procedures. Ability to work collaboratively within a team to create an exceptional guest experience. EOE

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. Marriott Houston North is a recently renovated property located in the Houston City North Area, with 390 rooms and 20 meeting spaces (15,990 SQ Ft) to amaze our guests. We are looking for Top Candidates like You to bring our property alive by delivering exceptional service. Our Management Company, Driftwood Hospitality Management, is one of the top third-party hotel management in the US with more of 85 Properties between the United States, Puerto Rico and Costa Rica and our portfolio has outstanding partnership with 20 hospitality brands like Marriott, Hilton, IHG, Wyndham, Choice, and numerous Independent Boutique hotels. Driftwood elevates the industry by its passion for hospitality, resources, technology and by nurturing and advancing our in-house talent. Our full-time associates enjoy competitive salaries and a generous benefit package including: Medical, Dental and Vision Insurance Vacation time and Sick time 401(k) with Company Match Employee Travel Program with special rates at Driftwood Hotels And more! Overview: Front Desk Agent is responsible for greeting, registering guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. Duties (not limited to): Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. And follow Marriott standard guidelines when checking in a guest. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest satisfaction. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications. Qualifications: Two years combined with prior supervisor/ management experience at front desk, night audit. Hospitality, orientation to detail, Computer, Complex Math Skills. Ability to effectively deal with guests and associate concerns in a friendly and positive manner. Proactive, problem solver and decision-making, customer service skills. Marriott systems would be a plus. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Able to work some PM schedules EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. Ready to start our journey with us? Benefits 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. Other details Pay Type Hourly

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues, and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages, and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is highly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. End of Job Description #IND123

You will be an integral member of the Magnolia Houston Hotel team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. #Magnolia

Job Details Houston, TXDescription The Front Desk Clerk greets and assists guests. In addition, this employee completes guest registration, room assignments, and provides excellent service. This position also conducts night audits as applicable. ESSENTIAL DUTIES AND RESPONSIBILITIES Give a warm and sincere greeting, and a fond farewell, thank you, and invitation to return Check the guest in and out in an efficient manner Anticipate the gusts needs and exceeds their expectations Proper cash and credit card handling Communicate effectively with guests Respond to guest inquiries and complaints in person and via telephone Effectively operate the hotel computer systems Develop a thorough knowledge of hotel staff, services, hours of operation, room rates, amenities, and hotel surroundings Monitor room availability, selling strategies, discounts and frequent guest program benefits Communicate and coordinate work orders Perform other clerical duties as needed, such as filing, photocopying, and collating. Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieve messages from voice mail and forwards to appropriate personnel. Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or zero to three months related experience and/or training; or equivalent combination of education and experience. Ability to prioritize and multi-task in high-pressure situations Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Proficient in Microsoft Office Suite

DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and previous direct customer service experience submit your resume today! Required Skills & Abilities: -Two (2) years of direct customer service experience required -Previous hotel front desk experience preferred -Previous Hilton Brand experience a plus -Flexible to work AM and PM shifts, mid-shifts, weekends and holidays -Must have the ability to communicate in English, both verbal and written -High comfortability in working with computers -Must be able to stand/walk for at least eight (8) hours -Basic mathematical skills for cash handling purposes Job Description: -Welcome guests, complete check-in process and explain hotel amenities/offers -Promote hotel services and facilities for revenue opportunities -Respond to guest inquiries and requests in a timely, friendly and efficient manner -Resolve guest complaints and provide solutions to ensure guest satisfaction Benefits: -Medical, dental and vision insurance -Matching 401k -Free life insurance -Paid time off -Holiday pay -Free lunch -Hotel discount program -Monetary incentive programs

The Overnight Guest Services Agent ensures a warm welcome, even in the middle of the night. Your typical shift may include booking room reservations, making a warm and welcoming first impression upon the guest's arrival, serving as the main point of contact throughout their hotel stay and ensuring a smooth departure that leaves the guest with pleasant memories of their time at The Houstonian. Our Guest Services Agents are friendly and professional, and they pay attention to the spoken and unspoken needs of our guests, employing anticipatory service to customize a luxury service experience that enhances the guest's stay. Our frequent guests look forward to returning to The Houstonian because of the way you made them feel when they were here. The ideal candidate for this role shows genuine concern for customers. They take pride in their ability to deliver an experience that delights and surprises each guest. They have impeccable communication skills, high proficiency in Microsoft Office applications, and are available for a variable schedule that includes some weekdays, weekends and holidays, typically on the Overnight Shift. A minimum of one year in Customer Service is required. Hotel experience is strongly preferred.

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area’s attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel’s scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel’s rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.