Front Desk Agent Jobs in Harrison, NY

We are seeking a professional and organized Receptionist to join our clients team. The ideal candidate will be the first point of contact for visitors and callers, handling front desk responsibilities while also supporting administrative and accounting tasks. Key Responsibilities: Greet and assist visitors in a friendly and professional manner Answer, screen, and direct phone calls efficiently Maintain office records and filing systems (including pulling and organizing files) Process incoming and outgoing mail and messages Perform basic data entry and clerical tasks using Excel and Word Organize and file documents in alphabetical order Assist with basic accounting tasks (if applicable) Maintain a tidy and welcoming reception area Qualifications: Previous experience as a receptionist a must Basic knowledge of accounting is a plus Proficiency in Microsoft Excel and Word Strong organizational and multitasking skills Excellent communication and interpersonal skills Ability to handle confidential information with discretion Qualified resumes to *****************

Job Details Entry Southport Hotel Corp - Southport, CT N/A Full Time Undisclosed Undisclosed Undisclosed Any Hospitality - HotelDescription RESPONSIBILITES: 1. Welcome guests on their arrival to the hotel, wish them well on their departure 2. Ensure guest satisfaction is delivered on a consistent basis 3. Process guest check in and guest check out according to established Standards & Procedures 4. Ensure guest requests are properly followed up 5. Adhere to established hotel credit and cashiering policies 6. Responsible for the cash bank issued 7. Report to management guest comments via Front Office logbook 8. Be able to complete any incoming Reservation or inquiry 9. Maintain constant communication through logbook 10. Be familiar with Restaurant, Room Service and Bar hours and menus 11. Handle all guest complaints according to established procedures 12. Balance all cashiering work at the end of the shift. Reporting any shortage or overage immediately to the attention of the Guest Service- Shift Leader 13. Be familiar with all room types and rate structure of DELAMAR 14. Review daily, the function sheets and Front Office memos to keep abreast of hotel information Qualifications Highschool diploma/GED Required Knowedge in Opera PMS system preferred Must have previous hotel/hospitality experience Must be able to work weekends/holidays Must have great customer service skills

A landmark of gracious hospitality and first-class service on Long Island, New York, the elegant and historic Garden City Hotel welcomes guests into spacious and luxurious guest rooms and suites, and delights with an array of new dining experiences, including Red Salt Room by David Burke. Explore all that our iconic address has to offer in the heart of picturesque Garden City. We pride ourselves on our meticulous attention to detail and relentless drive towards success. We are looking for Hospitality Professionals to help us reinforce the standards that historically make us one of the best in the business. We currently have a career opportunity available for an experienced Hotel Reservation Sales Agent. Responsibilities include, but are not limited to: Reservations Sales Agents play a leading role in generating revenue for the hotel. You will field nearly all inquiries for transient reservations and must convert as many of these calls as possible into confirmed reservations. After quoting rates appropriate to specific requests, you must obtain agreement from the caller and confirm a reservation. You must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently. You are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts. The position is also responsible for providing overall reservations support for the hotel. Requirements: Prior experience in a travel agency or hotel (Front Desk/Reservations). Excellent customer service and telephone communications skills are a must. Must be able to handle high telephone call volume, and respond to a high volume of email correspondence. Must be organized, detailed and have excellent follow up skills. Must have computer skills; GDS and hotel property management system experience is preferred. Must maintain a positive attitude and tone of voice while communicating with all callers. Must be flexible with schedules and able to work holidays and weekends. Benefits: Group Health Insurance Plans (Medical, Dental, Vision) Company Paid Life Insurance Alfac Supplemental Short Term Disability, Accident Advantage and Cancer Care Plans Long Term Disability 401k Retirement Savings Plan Paid Vacation Days and Paid PTO Days Please submit resume for consideration. EOE/M/F/D/V Job Type: Full-time Pay: From $20.00 per hour

The Welcome Desk Sales Ambassador enriches the museum experience by delivering top-notch customer service to children and their families as they enter the museum. Greets and welcomes visitors while accurately managing cash and credit card transactions for the sale of tickets, memberships, museum programs and/or special events. Handles inquiries, considers the needs of the visitor, makes recommendations and demonstrates strong influencing and sales skills. The position requires schedule flexibility and a part-time commitment of sixteen to twenty-nine (16 - 29) hours per week, including a minimum of one (1) weekend day and occasional holidays and evenings as assigned by management. Position Responsibilities: Customer Service and Visitor Stewardship * Smiles and says hello! Exemplifies outstanding customer service; proactively anticipates the needs of visitors while maintaining the highest level of professionalism and support. * Maintains a sound knowledge of the museum's various admissions charges and options and provides guidance and information during the transaction. Works within established customer relations and operational standards and guidelines. * Processes cash and credit transactions in fast-paced environment in a responsible manner following established policies and procedures. * Listens to visitor ideas and concerns and regularly communicates with management about visitor experiences. Provides input for continuous improvements that support our mission. Sales and Accountability * Maintains an expert level of knowledge and proficiency in the museum's admissions and ticketing software; provides support in maintaining the integrity of membership data in Altru. * Responsible for helping to meet and/or exceed earned income goals by promoting museum membership, programs, school and group experiences, birthday parties and special events. * Talks with visitors about their needs in order to recommend the most appropriate experiences, programs and services. * Maintains a thorough knowledge of the museum's exhibit content and programs and takes accountability for learning relevant content. * Consistently punctual and prepared for scheduled shifts, meetings, events or programs. * Contribute to daily sales target and membership goals * Become a brand ambassador by quickly developing a deep understanding of our museum, mission and different level memberships Teamwork and Collaboration * Works collaboratively with Finance, Information Center and Visitor Experience Managers, Educators, Facilities and Exhibits Teams to ensure all issues involving customer service are resolved. * Ensures accuracy of data entry and supports Marketing Team in gathering data to support marketing efforts. * Helps organize and restock front desk supplies and maintains a neat, presentable and welcoming front desk area. * Helps with crowd control and line management when necessary. Requirements Required Education / Certification: * High School diploma required. Minimum Experience/Skills/Certificates: * Previous experience in retail, customer service, general sales or related field. * Proven success in a consultative sales environment; consistently meets and/or exceeds established measurable goals. * Excellent data entry skills; requires familiarity with administrative software including email and scheduling. * Strong computer skills including Microsoft Office, Word, Excel, Power Point and proven ability to learn new systems and software. Experience working with Blackbaud Altru software a plus. * Self-motivated with a strong work ethic; ability to be both helpful and assertive when promoting museum membership, programs and events. * Consistently provides quality customer service and is responsive to customer service issues; approaches work with a friendly, self-assured, professional and patient manner. * Effective communication skills; ability to listen and interpret the needs of the customer and make appropriate recommendations; Spanish or bilingual desirable. * Must possess excellent interpersonal, organization and problem solving skills; consistently uses good judgment in the presence of museum visitors, other staff, volunteers and community partners. * Sensitive to diversity including individuals with physical challenges or special needs. * Knowledge of Stepping Stones Museum for Children is a plus; experience in a non-profit environment preferred. * Ability to kneel, walk and/or stand for prolonged periods of time; ability to lift and maneuver up to 10 - 50 pounds; operate and load/unload museum resources. Salary Description $16.35hr

City, State:Fort Lee, New Jersey The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

OneService Security Services, Inc., a division of the trusted OneService Companies, is dedicated to delivering exceptional services in commercial building maintenance, uniform security, and concierge solutions. Our commercial clients include a diverse group of building owners, property managers, developers, and facility managers, all of whom rely on our expertise to maintain and enhance their properties. On the residential side, we proudly serve property managers of apartment complexes, gated communities, homeowner associations (HOAs), condominiums, and cooperatives, ensuring seamless operations and exceptional service tailored to their unique needs. For over 35 years, OneService has proudly operated as a privately held, family-owned business. Our ownership and senior management remain deeply involved in the daily operations, ensuring a hands-on approach to excellence. Committed to our customers, we are relationship-focused and available 24/7, with a strong emphasis on resolving service issues the same day they arise. Job Skills / Requirements We are looking for a professional security guard to protect our premises, assets and personnel. You will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report. Responsibilities Protect company's property and staff by maintaining a safe and secure environment Observe for signs of crime or disorder and investigate disturbances Act lawfully in direct defense of life or property Take accurate notes of unusual occurrences Report in detail any suspicious incidents Patrol randomly or regularly building and perimeter Monitor and control access at building entrances and vehicle gates Watch alarm systems or video cameras and operate detecting/emergency equipment Skills Proven work experience as a security guard or relevant position Trained security officer with diploma Ability to operate detecting systems and emergency equipment Excellent knowledge of public safety and security procedures/protocols Surveillance skills and detail orientation Integrity and professionalism High school degree Additional Information / Benefits Health Benefits Available to Full-Time employees after 90 days of employment. Medical Dental Vision This job reports to the Account Manager This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends. Number of Openings for this position: 1

Job Details Larchmont, NY Seasonal $18.00 - $22.00 HourlyDescription Founded in 1880, Larchmont Yacht Club (LYC) is one of the most prestigious private yacht clubs in the United States. Nestled on a 15-acre waterfront campus just 16 miles from New York City, LYC offers a year-round social and recreational experience, including sailing, tennis, paddle, swimming, and diving. The club is home to elite-level junior sailing programs, a rich tradition of hospitality, and an unwavering commitment to excellence. Position Overview The Front Desk Agent serves as the first point of contact for members and guests, providing a seamless, welcoming, and professional experience. This role is responsible for managing guest check-ins and check-outs, handling reservations, answering calls, and delivering concierge services that enhance the overall club experience. The Front Desk Agent works closely with the Director of Clubhouse Services, other departments, and fellow team members to ensure exceptional service and operational efficiency. This position requires a strong hospitality mindset, excellent communication skills, and the ability to multitask in a fast-paced environment. A polished and professional demeanor is essential, as the Front Desk Agent represents the elegance and tradition of Larchmont Yacht Club. Key Responsibilities Member & Guest Services Warmly welcome members and guests, creating a personalized experience. Manage guest check-ins, check-outs, and reservations, ensuring accuracy and efficiency. Handle room assignments, accommodate special requests, and coordinate with housekeeping for room status updates. Provide concierge services, including restaurant recommendations, transportation arrangements, and special requests. Address and resolve member concerns with professionalism and discretion, escalating issues when necessary. Reservations & Operations Process same-day and future reservations, cancellations, and no-shows. Maintain up-to-date knowledge of club events, functions, and activities to assist members effectively. Operate the electronic property management system (PMS) and ensure all data is recorded accurately. Handle cash, credit card transactions, and room charges in accordance with club policies. Assist in managing merchandise sales in the club shop, including inventory tracking and ordering. Support the Food & Beverage department with administrative tasks as needed. Communication & Coordination Answer and direct phone calls, providing accurate information and routing inquiries appropriately. Liaise with Housekeeping and Maintenance to ensure guest rooms and club facilities meet the highest standards. Maintain the front desk and lobby area, ensuring a clean, organized, and welcoming environment. Prepare and distribute the daily event and function sheets, keeping all departments informed. Attend staff meetings and training sessions to stay updated on club policies and best practices. Qualifications Qualifications & Experience High school diploma or GED required; some college coursework preferred. Minimum of one year of front desk or guest service experience in a luxury hotel, private club, or high-end hospitality setting preferred. Proficiency in property management systems (PMS), Microsoft Office, and/or Google Suite. Strong ability to multitask, remain composed under pressure, and deliver impeccable service. Exceptional verbal and written communication skills. A polished, professional appearance and demeanor aligning with the club's standards. Familiarity with basic accounting procedures, point-of-sale (POS) systems, and cash handling. Ability to work collaboratively with a team while also taking initiative in individual responsibilities. Work Environment & Physical Requirements Must be able to stand, walk, and sit for extended periods. Occasional bending, lifting (up to 20 lbs.), and reaching. Must be comfortable working in a fast-paced, high-touch hospitality setting. Schedule & Availability Flexibility required - shifts may include mornings, evenings, weekends, and holidays. Time off is limited during peak seasons to ensure exceptional member service. Why Join Larchmont Yacht Club? Work at one of the most prestigious private yacht clubs in the country. Be part of a close-knit, professional, and service-driven team. Enjoy a beautiful waterfront work environment with engaged and appreciative members. Opportunities for growth and professional development within the hospitality and private club industry. Join us in delivering exceptional service and creating memorable experiences for our members and guests.

Requirements High school diploma or equivalent preferred. Experience with Opera Cloud systems highly preferred. Ability to communicate with the public, hotel staff, and management in a professional manner. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. Ability to learn safety, emergency, and accident prevention policies and procedures. Skilled in the use of front office equipment. Knowledge of proper telephone etiquette. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

divstrong Description/strongbr/pbr/ /p ul li Be available to work a flexible schedule, including weekends, holidays, and varied shifts./li li Handle guest complaints ensuring guest satisfaction./li li Process all check-ins and check-outs according to established hotel requirements./li li Adhere to payment, cash handling and credit policies/procedures./li li Generate, print, and distribute daily reports to designated departments/personnel./li li Resolve discrepancies on the room status report with Housekeeping./li li Other duties as assigned./li /ul pbr/strong Responsibilities/strongbr/Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. br/br/strong Qualifications/strongbr/ /p ul li High school graduate or equivalent./li li Minimum one year customer service experience; previous hotel experience preferred./li li Ability to satisfactorily communicate with guests, management, and co-workers to their understanding./li li Computer experience preferred./li li Bilingual English/Spanish a plus./li li Knowledge of local activities and attractions appropriate for clientele./li /ul pbr/br/br/ /pbr/br//div

·Overview: Founded in 1991, Aqua-Tots Swim Schools is making waves as the largest international provider of year-round, indoor swim instruction. We're on a mission to save lives by teaching children all over the world how to become safe and confident swimmers for life! With more than 150 locations in 14 countries, our trusted program is dedicated to children of all abilities from four months to 12 years old and features a proven curriculum used to teach more than five million swim lessons each year. Core Values: 1. Affirm each other's strengths and protect each other's weaknesses. 2. Treat others the way you desire to be treated. 3. Extend grace to those who are teachable. 4. Seek first to understand others before trying to be understood. 5. Choose relationships over profits. 6. Think outside the box; always question the status quo. 7. Praise in public; correct in private. Position Summary: We are looking for fun, friendly, outgoing individuals who love working with children 4 months to 12 years old and are professional when working with adults. Benefits: · Hourly wage starting at $16.50 + depending on experience · Opportunity for quarterly bonuses · Learn leadership skills · Enjoy watching children master a life skill · Welcoming team culture · Frequent work outings and teambuilding activities. · Flexible hours · Long-term opportunity · Awesome work environment Job Description: · Responsible for new client registration/sales · Answer phones, respond to inquiries, take messages, and conduct phone calls in a professional manner · Resolve client concerns using a professional approach · Greet parents and students as they report to the front desk · Check students in on the attendance tracking system · Maintain cleanliness of the front desk area, changing areas, restrooms, and observation area · Greet everyone with a smile and make them feel at home! Qualifications: · Experience working with children (examples include sports coach, camp counselor, or similar experience) · Relate well to children, parents, team members - superior communication skills · Flexible schedule - candidates must have availability to work weekdays and weekends · Have intermediate level computer skills using Word, Excel, and other software systems · Maintain a CURRENT Standard First Aid with CPR-C, AED certification Job Types: Full-time, Part-time Pay: $16.50 - $20.00 per hour Expected hours: 10 - 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Vision insurance Schedule: Day shift Evening shift Morning shift Weekends as needed Ability to Commute: North Bergen, NJ 07047 (Required) Ability to Relocate: North Bergen, NJ 07047: Relocate before starting work (Required) Work Location: In person

Property If you love creating awesome experiences from arrival to departure for every guest, everytime, we are looking for you! * Welcomes guests, solves minor issues, and ensures guests have a great stay. * Knowledge of basic computer skills, including Outlook, Word and Excel. * Registers guests in and out Verizon's Learning and Development center. Establishes and secures proper guest credit. Handles any billing questions and inquiries with group and transient guests. * Solves guest-related problems within scope of authority. * Enters requests into Primary Management system. * Keeps and maintains all Front Desk logs. * Generates reports for Front Desk, Engineering, and Housekeeping. * Performs all accounting duties including posting charges, account settlements, and shift closing. * Answers phones and relays messages to guests as well as other conference center associates. * Brings mail, packages, and messages to guests as needed. * Completes a daily shift audit and balances all account settlements, charges, etc. to the property management system. * Handles all cash transactions and maintains a personal bank. Qualifications * This position requires a minimum six months job-related experience. * Good computer knowledge * Ability to stand for 8 hour shifts * Must be able to work flexible shifts including weekends and holidays

Benefits: Flexible schedule Free food & snacks Free uniforms Paid time off Training & development Health insurance Guest Service Agent We are seeking a friendly and efficient Guest Service Agent to provide excellent service during check-in, throughout guests' stays, and at checkout while maximizing room revenue and occupancy. This role includes working the Night Audit shift from 11 PM to 7 AM as needed. Qualifications: High School diploma or equivalent required; college coursework or hotel experience preferred. Computer experience and strong communication skills are essential. PMS (Property Management System) experience is a plus. Ability to multitask and maintain a friendly, professional demeanor at all times. Must be able to lift up to 15 lbs and stand during the entire shift. Key Responsibilities: Greet and assist guests, ensuring a positive experience. Handle check-ins, checkouts, and inquiries about hotel services. Manage reservations, rate quoting, and follow cash handling policies. Complete shift checklist, balancing paperwork and ensuring accuracy. Be knowledgeable about hotel services, promotions, and emergency procedures. Maintain cleanliness and organization at the Front Desk. Additional Requirements: Must be able to work the Night Audit shift from 11 PM to 7 AM ( If needed ) Must be able to handle cash and credit card transactions. Strong problem-solving skills and ability to anticipate guest needs. Apply now to join our team at Northport Hotel! Compensation: $18.00 - $21.00 per hour The Northport Hotel is a brand new boutique hotel in the heart of historic Northport NY. We offer 26 luxury rooms that feature 5 star amenities and a service experience to match. We are proud to be the home of our 170 seat casual fine dining restaurant serving lunch, brunch, pre theater and dinner 7 days per week. We are guided by our mission and vision statements to provide extraordinary guest experiences to all who visit us. To do this we are looking for team members that love to serve others, work in a team first environment and enjoy continually striving to be the best to join the team. If you feel you can make a positive impact on each guest who visits the hotel, we would like to speak to you. We offer competitive wages & benefits, clear vision on our why we are who we are, respect for each and every team member, training and an inclusive environment.

Guest Service Agent To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. Check guests in and out efficiently and in a friendly manner. Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handle special requests. Monitor room availability. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Offer and properly handle requests for wake-up calls. Know how to clean guest rooms to standards. Clean lobby, meeting room, vending room, breakfast room, and back office area. Work on laundry during down times adhering to standards. Open and close shift; make cash drops. Ensure all credit cards, cash, and change fund are balanced throughout each shift. Inform management of any guest or systems related complaints or problems. Communicate with incoming staff and management by logging pertinent information in the pass on log. Keep maintenance informed of all maintenance needs. Pass on guest lost and found inquiries to management or supervisors. Assist in marketing effort by completing Company Tracking nightly. Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures. Practice safety standards at all times. Be able to move luggage or packages weighing up to 40 lbs. Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management, of which employee is capable of performing

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Job Title: Guest Service Agent Department: Front Office Reports To: Front Office Manager, Assistant General Manager Scope of Position: Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Primary Responsibilities: The major responsibility is to operate the functional areas of guest services, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel's computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently. Maintains a “can do” and a “guests first” attitude at all times. Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations Attends scheduled training sessions within the hotel as dictated by the brand and the hotel management. Ensures adherence to procedures for guest and associate security and emergency procedures as established. Abides by established procedures for hotel accounting, credit control, handling of financial transactions, and security of monies. Requirements: Previous hotel Guest Service experience strongly encouraged. Must be willing to work a variety of AM/PM/overnight, weekend and holiday shifts Requires strong command of the English language to include speaking, reading and writing. Bilingual a plus. Requires strong organizational skills. Must be able to multi-task and work independently. Able be able to be on your feet/stand for long periods of time. Excellent people skills, listening skills, and an energetic personality. Meet/exceed customer and team expectations; a true desire to satisfy the needs of others in a fast paced environment Must possess basic computer skills, i.e., Microsoft Word and Excel, Internet Explorer, etc. Cash handling experience strongly desired. Able to lift, pull, or carry items weighing approximately 50 pounds Qualificiations: Education/Experience: High School Diploma or Equivalent Skills: Interpersonal skills, Computer aptitude, Communication, Organizational, and Customer service orientation The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara. Other details Job Family New Jobs Pay Type Hourly Required Education High School

As the Front Desk Corporate Receptionist, you will be the first point of contact for visitors and clients, representing our company with the highest level of professionalism and courtesy. Your role is crucial in ensuring smooth operations and providing exceptional customer service. Responsibilities include but are not limited to: providing information concerning services and receiving and answering request for information from customers and employees. *This is a permanent, direct hire position. Hours for this position: Monday-Thursday: 7:00AM-3:00PM Friday: 8:00AM-2:00PM REQUIRED SKILLS AND EXPERIENCE -High school diploma or equivalent -2 years of experience as a receptionist in a corporate environment -Excellent verbal and written communication skills -Proficient in Microsoft Office Suite and other relevant software -Strong organizational and multitasking abilities -Professional appearance and attitude -Personable and approachable, with a customer-focused mindset -Demonstrated awareness and attention to detail NICE TO HAVE SKILLS AND EXPERIENCE -Additional education or certification in office administration is a plus -Experience with SAP -C-Cure experience (Security Management)

The Welcome Desk Sales Ambassador enriches the museum experience by delivering top-notch customer service to children and their families as they enter the museum. Greets and welcomes visitors while accurately managing cash and credit card transactions for the sale of tickets, memberships, museum programs and/or special events. Handles inquiries, considers the needs of the visitor, makes recommendations and demonstrates strong influencing and sales skills. The position requires schedule flexibility and a part-time commitment of sixteen to twenty-nine (16 - 29) hours per week, including a minimum of one (1) weekend day and occasional holidays and evenings as assigned by management. Position Responsibilities: Customer Service and Visitor Stewardship Smiles and says hello! Exemplifies outstanding customer service; proactively anticipates the needs of visitors while maintaining the highest level of professionalism and support. Maintains a sound knowledge of the museum's various admissions charges and options and provides guidance and information during the transaction. Works within established customer relations and operational standards and guidelines. Processes cash and credit transactions in fast-paced environment in a responsible manner following established policies and procedures. Listens to visitor ideas and concerns and regularly communicates with management about visitor experiences. Provides input for continuous improvements that support our mission. Sales and Accountability Maintains an expert level of knowledge and proficiency in the museum's admissions and ticketing software; provides support in maintaining the integrity of membership data in Altru. Responsible for helping to meet and/or exceed earned income goals by promoting museum membership, programs, school and group experiences, birthday parties and special events. Talks with visitors about their needs in order to recommend the most appropriate experiences, programs and services. Maintains a thorough knowledge of the museum's exhibit content and programs and takes accountability for learning relevant content. Consistently punctual and prepared for scheduled shifts, meetings, events or programs. Contribute to daily sales target and membership goals Become a brand ambassador by quickly developing a deep understanding of our museum, mission and different level memberships Teamwork and Collaboration Works collaboratively with Finance, Information Center and Visitor Experience Managers, Educators, Facilities and Exhibits Teams to ensure all issues involving customer service are resolved. Ensures accuracy of data entry and supports Marketing Team in gathering data to support marketing efforts. Helps organize and restock front desk supplies and maintains a neat, presentable and welcoming front desk area. Helps with crowd control and line management when necessary. Requirements Required Education / Certification: High School diploma required. Minimum Experience/Skills/Certificates: Previous experience in retail, customer service, general sales or related field. Proven success in a consultative sales environment; consistently meets and/or exceeds established measurable goals. Excellent data entry skills; requires familiarity with administrative software including email and scheduling. Strong computer skills including Microsoft Office, Word, Excel, Power Point and proven ability to learn new systems and software. Experience working with Blackbaud Altru software a plus. Self-motivated with a strong work ethic; ability to be both helpful and assertive when promoting museum membership, programs and events. Consistently provides quality customer service and is responsive to customer service issues; approaches work with a friendly, self-assured, professional and patient manner. Effective communication skills; ability to listen and interpret the needs of the customer and make appropriate recommendations; Spanish or bilingual desirable. Must possess excellent interpersonal, organization and problem solving skills; consistently uses good judgment in the presence of museum visitors, other staff, volunteers and community partners. Sensitive to diversity including individuals with physical challenges or special needs. Knowledge of Stepping Stones Museum for Children is a plus; experience in a non-profit environment preferred. Ability to kneel, walk and/or stand for prolonged periods of time; ability to lift and maneuver up to 10 - 50 pounds; operate and load/unload museum resources. Salary Description $16.35hr

City, State:North Bergen, New JerseyPay range: $15.75-$16 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

The Garden City Hotel is a luxurious, independent hotel that has established a reputation as Long Island's leading hotel since 1974. With 125 years' worth of history it continues the tradition of elegance, sophistication, and superior service over time. Its mission is to innovate, elevate and dominate the hospitality industry. We believe in treating each other with respect and dignity, honoring the commitments of ourselves and our team, living up to the reputation and delivering uniquely warm and genuine service from greeting to farewell to every guest, every day. The Garden City Hotel features timeless elegance with modern-day comforts. The property showcases renovated guest rooms along with luxurious suites, first-class culinary backed by Celebrity Chef David Burke, and an array of banquet halls. In order to best serve our guests we have a portfolio of elegant facilities. Our property also boasts Red Salt Room, King Bar, The Rose Room Underground Lounge and The Patio Bar, all inspired by Chef David Burke. Located in the heart of Garden City, the Hotel is a stone's throw away from Manhattan, only 15 miles by car or 45 minutes by Long Island Railroad. Our team is looking for Hospitality Professional to help us revitalize and reinforce the standards that historically makes us one of the best in the business. The Garden City Hotel seeks out individuals with similar values of enthusiasm, integrity, dedication, reliability, loyalty, honesty, good judgement and cooperation. We currently have a career opportunity available for an experienced Hotel Front Desk Agent . Responsibilities include, but are not limited to: • Check-in/check-out hotel guests courteously and efficiently • Process all payments according to established hotel requirements • Provide information and assistance to all guests and visitors • Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information • Provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX. • Also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. Requirements: • This position requires flexibility with scheduling including weekends (Saturday and Sunday) and holidays • Cash handling experience is a must • Excellent customer service, communication and computer skills are required • Hotel experience preferred Benefits: Group Health Insurance Plans (Medical, Dental, Vision) Life Insurance Company Paid and Voluntary Supplemental Short Term Disability Long Term Disability 401k Retirement Savings Plan Paid Vacation Days and Paid PTO Days Thank you for your interest in working with us. EOE/M/F/D/V