Receptionist
Front Desk Agent Job 13 miles from Hamtramck
About Us
At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders - integrity, professionalism, and unwavering dedication - continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it's personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers' compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance.
Receptionist
Responsibilities:
Responsible for but not limited to answering incoming calls, greeting guests, opening, sorting & scanning daily mail, invoicing, ordering supplies and other assigned duties.
Provide support to fellow team members in areas relating to but not limited to the Agency Management System.
Complete various assignments/projects as requested by Management and fellow team members.
Good judgment needed to prioritize workload.
Ideally this position will lead to internal opportunities.
Qualifications:
High School Diploma required
1 year of Receptionist or Administrative Assistant experience required
Proficiency with MS Office Suite (Word, Excel & PowerPoint) and willingness to learn new software, including AMS360, Agency Management System
Basic Accounting skills
Familiar with commonly used insurance concepts, practices and procedures
Good attendance and punctuality
Dependable and reliable employee - on time, meets deadlines for additional projects given
Sense of ownership and pride in your work product
Respectful and professional conduct towards fellow employees, clients and vendors
Ability to work in a team environment
High level of problem-solving ability including independent judgment and decision-making skills with some supervision
Effective communications skills
Demonstrated knowledge of grammar, spelling, and punctuation
High level of confidentiality
Hours: Monday-Friday, 8:00am-4:30pm
Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Receptionist/Admin
Front Desk Agent Job 17 miles from Hamtramck
Common Waste is a versatile trash management company that serves a variety of industries. From trash collection to recycling services, we offer a range of solutions to businesses like restaurants, shops, and offices. Our tailored approaches to garbage management and industrial dumpster rental services showcase our dedication to sustainability and efficiency.
Role Description
This is a full-time hybrid Receptionist role at Common Waste located in Farmington, MI, with the option for some work from home, one day per week. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing exceptional customer service on a day-to-day basis.
Qualifications
Phone Etiquette and Communication skills
Receptionist Duties and Clerical Skills
Customer Service experience
Excellent organizational and multitasking abilities
High school diploma or equivalent
Proficiency in MS Office and Google applications
Front Desk Agent
Front Desk Agent Job 9 miles from Hamtramck
Hotel:
Southfield Westin1500 Town CenterSouthfield, MI 48075Front Desk AgentFull time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
Pay Rate: $18.80 per hour for experienced Upscale Full Service Hotel.
At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
This role plays an important part in our culture:
Service:
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
You will assist guests with sending and receiving faxes, packages and mail
Perseverance:
Help to resolve problems through recovery when things aren't quite right
Inclusion:
You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization.
Respect:
You will value everyone's contribution to the team, and we will value your contribution as a key part of our success
Innovation:
You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions
Teamwork:
As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
What do we need from you to be successful in this role?
High school diploma or equivalent
Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people
This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality.
The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary
The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift
Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays.
__________________________________________________
At Atrium Hospitality, you're a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay - Get paid when you need it
✅ Exclusive Travel Discounts - Save big at Marriott and Hilton properties
✅ 401k Plans - Invest in your future
✅ Comprehensive Medical Insurance - Your health matters to us
✅ Additional Property-Specific Perks - Because every location has something special to offer
But we don't just offer jobs-we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
_____________________________________________
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: *********************************************
Front Desk Agent
Front Desk Agent Job 15 miles from Hamtramck
Full-time Description
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Front Desk Agent ("Agente de Recepcion")
Front Desk Agent Job 3 miles from Hamtramck
Job Details Element Detroit - Detroit, MI Full-Time/Part-Time Any Admin - ClericalDescription
Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.
ESSENTIAL RESPONSIBILITIES
Greet and welcome guests upon arrival.
Execute the registration and checkout process at the front desk.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
Accurately handle cash transactions and balance a cash drawer to the given amount.
Acknowledge rewards members and returning guests.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
Attend all scheduled training, departmental and hotel meetings.
Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Answer all calls promptly correctly transfer all calls to appropriate departments.
Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction.
Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
Maintain lobby cleanliness and organization.
Assist in booking reservations.
Assist with handling mail, packages, facsimiles, and guest items.
All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Experience in the hospitality industry preferred.
Experience in a front desk or customer service role preferred.
LICENSES OR CERTIFICATIONS
N/A
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Front Desk Agent
Front Desk Agent Job 3 miles from Hamtramck
Job Details Detroit, MI Full Time Any Customer ServiceDescription
We are seeking friendly and professional individuals to join our team as part-time Front Desk Guest Representatives at Fort Pontchartrain Hotel (7:00 am to 3:00 pm and 3:00 pm to 11:00 pm). If you possess excellent customer service skills and thrive in a dynamic hospitality environment, we invite you to be a part of our outstanding team. We offer competitive pay, flexible schedules, free parking, Wyndham hotel discounts, and an incentive program based on guest reviews.
Job Summary:
As a Front Desk Agent, your primary responsibilities will include welcoming guests in a professional and efficient manner, registering guests, assigning rooms, and providing information about hotel services. You will be responsible for maintaining records of occupied rooms, processing reservations, handling guest inquiries, and ensuring a seamless check-in and check-out process.
Essential Duties and Responsibilities:
Greet guests warmly and strive to provide exceptional customer service.
Register guests, assign rooms, and maintain guest accounts.
Answer guest inquiries regarding hotel services, local attractions, and amenities.
Handle guest feedback and direct any issues to management as needed.
Process guest payments, maintain accurate records, and handle cash transactions.
Communicate effectively using various tools such as telephone, fax, and computer systems.
Uphold safety and security protocols, report any incidents, and participate in ongoing training.
Maintain a professional appearance and adhere to company policies and procedures.
Assist guests with restaurant reservations, transportation arrangements, and special requests.
Provide leadership in the absence of the Supervisor and delegate tasks to other team members when necessary.
Perform additional duties as assigned by the Front Desk Manager.
Qualifications
Required Knowledge, Skills, and Abilities:
Strong verbal communication skills and active listening abilities.
Proficiency in multitasking and handling various responsibilities efficiently.
Ability to adapt to changing priorities and work effectively with diverse individuals.
Strong customer service orientation and problem-solving skills.
Basic math skills and the ability to use relevant software and systems.
Work Environment:
Must have clear vision, hearing, and speech capabilities.
Ability to stand, walk, bend, and lift items weighing 6-25 lbs.
Willingness to work flexible hours, including weekends and holidays.
Comfortable working in an indoor environment in close proximity to others.
Position Requirements:
High school diploma or equivalent.
Minimum of 3 months experience in hospitality, customer service, or a related field.
Excellent communication skills and a strong attention to detail.
Willingness to work weekends, holidays, and overtime as needed.
If you are looking to join a dynamic team and contribute to delivering exceptional guest experiences, we encourage you to apply for the Front Desk Agent position at Fort Pontchartrain Hotel.
Front Desk Agent
Front Desk Agent Job 10 miles from Hamtramck
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Front Desk Agent - Marriott Detroit Metro Airport
Front Desk Agent Job 20 miles from Hamtramck
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Hotel Front Desk Agent PM
Front Desk Agent Job 20 miles from Hamtramck
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
PM Shift
Front Desk
Front Desk Agent Job 22 miles from Hamtramck
We are looking for a dynamic, experienced Front Desk to join our team.
Full Time - $20.00 - $24.00 per hour
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience preferred
Dentrix experience required
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Front Desk Receptionist
Front Desk Agent Job 17 miles from Hamtramck
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an individual who will provide excellent customer service to internal staff and visitors while supporting corporate staff with various projects and tasks, 40 hours per week on a temporary basis.
As a successful Front Desk Receptionist, you will:
Open and close the front desk daily.
Greet visitors following office protocol and notify appropriate staff of arrival.
Assist staff with general inquiries.
Light answering of phones filling in for Corporate North receptionist as needed.
Keep common areas such as kitchen, copy rooms, coffee stations and lobby tidy at all times.
Maintain Starbucks coffee machine and replenish snacks throughout the day.
Coordinate office services requests as needed.
Assist other departments with mailings and general office tasks.
Monthly staff birthday card mailings
2nd level backup for daily errands between facilities
Sort mail
Sign for any deliveries and promptly notify recipients.
Back-up for Senior Office Coordinator as needed.
Back-up for North Front Desk Receptionist as needed. May include:
Answer multiple-line telephone and monitor all messages left in general voicemail box.
Take messages as needed and promptly email all messages to recipients.
Mail sorting and distribution
Greeting visitors
Assisting staff with general inquiries
Send announcements as needed.
Perform other duties as assigned.
Minimum Requirements
A minimum of 1 - 3 years of related experience.
High School Diploma or GED.
Excellent customer service and communication skills.
Ability to operate a multiple-line telephone.
Ability to multitask and be a team player in a fast-paced environment.
Proficiency with Microsoft Office, specifically Excel, Word and Outlook.
Ability to work efficiently with little supervision.
This is a temporary opportunity with competitive compensation.
#indgen
Front Desk Receptionist/Office Coordinator
Front Desk Agent Job 15 miles from Hamtramck
As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today!
WHAT WE'RE LOOKING FOR:
High School Diploma or Equivalent
Interpersonal and customer service skills
Multitasking and organizational skills
Experience working with computers and data entry
Previous medical office experience preferred
WHAT YOU WILL BE DOING:
Obtain and input all information from new patients into computer system including personal information and insurance
Answering incoming phone calls into the department
Obtain verbal/written orders from physicians prior to order generation, as required by insurance
Obtain and document all necessary authorizations needed for customer order generation prior to dispensing items to customers
Contacting customers when products have been received and schedule a pick-up time
Manage work hold bins and make sure orders are scheduled timely for pick up
Maintain the customer waiting area to make sure it is clean and neat at all times
LOCATION & SCHEDULE:
13450 Farmington Rd., Livonia, MI 48150
Front Desk Receptionist
Front Desk Agent Job 17 miles from Hamtramck
Job Code: Receptionist - Corporate (Temporary) City: Farmington Hills State: MI Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an individual who will provide excellent customer service to internal staff and visitors while supporting corporate staff with various projects and tasks, 40 hours per week on a temporary basis.
As a successful Front Desk Receptionist, you will:
* Open and close the front desk daily.
* Greet visitors following office protocol and notify appropriate staff of arrival.
* Assist staff with general inquiries.
* Light answering of phones filling in for Corporate North receptionist as needed.
* Keep common areas such as kitchen, copy rooms, coffee stations and lobby tidy at all times.
* Maintain Starbucks coffee machine and replenish snacks throughout the day.
* Coordinate office services requests as needed.
* Assist other departments with mailings and general office tasks.
* Monthly staff birthday card mailings
* 2nd level backup for daily errands between facilities
* Sort mail
* Sign for any deliveries and promptly notify recipients.
* Back-up for Senior Office Coordinator as needed.
* Back-up for North Front Desk Receptionist as needed. May include:
* Answer multiple-line telephone and monitor all messages left in general voicemail box.
* Take messages as needed and promptly email all messages to recipients.
* Mail sorting and distribution
* Greeting visitors
* Assisting staff with general inquiries
* Send announcements as needed.
* Perform other duties as assigned.
Minimum Requirements
* A minimum of 1 - 3 years of related experience.
* High School Diploma or GED.
* Excellent customer service and communication skills.
* Ability to operate a multiple-line telephone.
* Ability to multitask and be a team player in a fast-paced environment.
* Proficiency with Microsoft Office, specifically Excel, Word and Outlook.
* Ability to work efficiently with little supervision.
This is a temporary opportunity with competitive compensation.
Front Desk Receptionist - Dearborn - Full Time
Front Desk Agent Job 10 miles from Hamtramck
Our Company
Gateway Pediatric Therapy
Gateway Pediatric Therapy provides ABA services for children ages 2-21 with Autism Spectrum Disorder, developmental disabilities and other language delays. Hours of operation are Monday-Friday 7:30am-7:30pm and Saturdays 9am-2pm. We are looking for a Front Desk Receptionist at our Dearborn location who has availability for a flexible schedule Monday-Friday. Specifically, we are looking for an applicant who would be available to work Monday-Friday from 11:30am-8:00pm, and Saturdays from 8:30am-2:30pm.
Responsibilities
Ability to be physically active/move quickly
Flexibility
Creativity and problem solving
Multitasking
Answering phones, taking messages, and transferring calls
Willingness to work as a team to clean and maintain the clinic
Love for working with children
Must be available to work Monday-Friday from 11:30am-8:00pm. Saturdays from 8:30am-2:30pm are preferred as well
Qualifications
High school or equivalent required
Bachelor's degree not required, but preferred
Front desk: 1 year preferred
Driver's License required
Reliable means of personal transportation
NO PAST CRIMINAL HISTORY
Passion for working with children
Maintaining respect and confidentiality for all clients
Ability to lift 30 pounds required
Ability to communicate clearly and effectively both verbal and in writing
Work cooperatively with other professionals and staff to facilitate positive interactions for clients and all involved in the client's education
About our Line of Business Gateway Pediatric Therapy is a leading provider of comprehensive pediatric therapy services, dedicated to enriching the lives of children and adolescents on the autism spectrum. With a focus on individualized care and evidence-based practices, Gateway provides a flexible and dynamic process for applied behavior analysis (ABA) therapy. Their team of experienced and compassionate therapists works collaboratively with families to create tailored treatment plans that address each child's unique needs and goals. Through personalized support and innovative therapies, Gateway Pediatric Therapy strives to empower children to reach their full potential and thrive in all aspects of their lives. For more information about Gateway, please visit ******************************** Follow us on LinkedIn and Facebook.
Guest Service Agent - Evenings
Front Desk Agent Job 36 miles from Hamtramck
The EVEN hotel of Ann Arbor is looking for an Evening Guest Service Agent. We have an opening for a full time to work our PM shift from 3:00pm to 11:00pm. Schedule can be flexible, weekend availability is necessary. The successful candidate will:
Greet and register guests, providing prompt and courteous service.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, and respond with appropriate action.
Complete registration process by inputting & retrieving information from computer, confirming pertinent information. Promote sales initiatives. Make appropriate selection of rooms based on guest needs. Provide welcome folders containing room keys, certificates, coupons, as appropriate.
Verify/swipe credit cards for authorization. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate with guests. Retrieve mail/packages.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conduct research, develop effective solutions, negotiate results. Listen and extend assistance. Remain calm and alert during emergency situations and heavy hotel activity.
Perform any other job related duties as assigned.
Requirements
Must be 18 years or older
Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Ability to use a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with customers, with high levels of patience, tact and diplomacy.
Ability to establish and maintain effective working relationships with associates and customers.
Ability to stand and move throughout front office and continuously perform essential job functions.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Salary Description $16.00 per hour
Aveda Institute Front Desk Receptionist
Front Desk Agent Job 36 miles from Hamtramck
Douglas J is a pioneer in the beauty industry, with a legacy spanning over 55 years. We're more than a school - we're a community that nurtures talent, provides exceptional service, and gives back to our communities. Job Description
Are you a charismatic daymaker with a heart for service? At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience.
What You'll Do:
Welcome guests and manage check-in and check-out
Support students with professional guest interactions and retention
Assist with retail recommendations and purchases
Perform Aveda Rituals of Renewal
Reserve and confirm guest appointments
Qualifications
What We're Looking For:
Charismatic personality with a heart for service
Comfort with technology
Flexibility to work evenings and Saturdays
Exceptional organizational skills and attention to detail
Team player who thrives in a fast-paced environment
Additional Information
Why You'll Love Working with Us:
Be part of a company with over 55 years of growth, expansion, and evolution in the beauty industry
Competitive pay with potential monthly bonuses
Vibrant, fast-paced work environment
Discounts on salon products and services
Affordable insurance benefits and a 401(k) with a company match
Opportunities for advancement
At Douglas J, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Receptionist (Eastpointe, MI)
Front Desk Agent Job 3 miles from Hamtramck
The Role : Dental Dreams LLC in Eastpointe, MI is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Healthcare Experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Clerical Associate II
Front Desk Agent Job 16 miles from Hamtramck
Performs moderately complex clerical functions to ensure the efficient operation of the department or office. Essential Functions and Responsibilities: 1. Perform general office duties including faxing, copying, scanning and filing. 2. Answers and directs phone calls.
3. Handle incoming and outgoing office correspondence.
4. Prepares memos and emails
5. Updates and maintains databases.
6. Compiles reports using established formats and procedures.
7. Prepare meeting agendas; attend meetings and prepare meeting minutes.
8. Communicate with customers and staff to answer questions.
9. Troubleshoot problems that arise with office equipment.
10. Performs other related duties as required and directed.
Required
* High School Diploma
* Minimum two years of clerical experience
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.
Additional Information
* Schedule: Full-time
* Requisition ID: 25000612
* Daily Work Times: 7am-3:30pm
* Hours Per Pay Period: 80
* On Call: No
* Weekends: Yes
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Guest Services Agent ("Agente de Servicio al Cliente")
Front Desk Agent Job 3 miles from Hamtramck
Job Details Hotel David Whitney - Detroit, MI Full Time High School None Any Hospitality - HotelDescription
Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.
ESSENTIAL RESPONSIBILITIES
Greet and welcome guests upon arrival.
Execute the registration and checkout process at the front desk.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
Accurately handle cash transactions and balance a cash drawer to the given amount.
Acknowledge rewards members and returning guests.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
Attend all scheduled training, departmental and hotel meetings.
Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Answer all calls promptly correctly transfer all calls to appropriate departments.
Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction.
Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
Maintain lobby cleanliness and organization.
Assist in booking reservations.
Assist with handling mail, packages, facsimiles, and guest items.
All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Experience in the hospitality industry preferred.
Experience in a front desk or customer service role preferred.
LICENSES OR CERTIFICATIONS
N/A
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Front Desk Receptionist (Eastpointe, MI)
Front Desk Agent Job 3 miles from Hamtramck
The Role: Dental Dreams LLC in Eastpointe, MI is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Healthcare Experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.