Front Desk Agent Jobs in Gilroy, CA

Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere. In This Role, You Will: Greet and welcome visitors and guests, directing them to the appropriate person or conference space Receive and direct any incoming phone calls for the corporate main phone line. Receive packages from Amazon, UPS, Federal Express, catering delivery, etc. and notify recipient of delivery Organize and ship materials to remote employees, coordinate with the shipping department for pick up from FedEx or UPS Calendar coordination for Client team, creating invites on Outlook, booking conference space, checking availability for participants and ordering catering Assist with completion of expense reporting (Concur) for senior managers Maintain reception area with supplies for visitors and candidates, stocking refrigerator, etc. Ensure conference rooms are left clean and excess food moved to kitchen. Manage inventory for kitchen and office supplies. Assist with Facilities requests such as providing badge access to the premises, submit work order requests to property management, etc. Assist various departments with projects i.e.; event planning, interview scheduling, filing requests, etc. Who You Will Report To: Office & Facilities Manager Requirements: 1-2 years experience Work location: Pleasanton, 100% on site MS Office/Outlook/SharePoint. Experience with expense reporting system a plus but can train Excellent communication skills, verbal and written. Must be collaborative with attention to detail and ability to follow instructions. The reception position is the first impression of Client and is extremely important to provide a welcoming environment and delivering excellent customer service to all visitors. This is an on-site position, 8:30 am - 5 pm, Monday-Friday Compliance with relevant county, state, and Federal rules regarding vaccinations. Benefits include: -MEC/ACP Medical -Voluntary Dental, Vision, Life, Supplemental Income -401k (must meet requirements) -sick leave as required by state/county Pay Range: $25-28 per hour

Job Opportunity: Front Desk Sales Associate (Full-time/Part-time) Front Desk Sales Associate Type: Full-time/Part-time Available Responsibilities: Greet and assist customers in a friendly and professional manner. Provide product information and design suggestions to meet customer needs. Handle sales transactions and maintain accurate records. Collaborate with the design team to create customized furniture solutions. Manage phone inquiries and schedule appointments. Maintain a clean and organized front desk area. Requirements: Strong communication and customer service skills. Basic design knowledge and a keen eye for aesthetics. Ability to work independently and as part of a team. Prior sales or design experience is a plus. Proficiency in English; additional languages are an advantage. How to Apply: Please send your resume and a brief cover letter to *********************** or visit our store at San Jose to apply in person. Join our team and help customers create beautiful spaces with our premium furniture collection!

Job Type: Full-time Salary: $32-$33/HR Are you looking to join a well-established law firm? As the Receptionist, you'll act as the first point of contact for clients, visitors, and team members, providing exceptional customer service and managing catering. If you're looking to join an inclusive work environment that prioritizes a dynamic experience, this is the job for you! Responsibilities Answer and direct phone calls in a professional and courteous manner Greet and assist visitors, ensuring a positive first impression Manage incoming and outgoing mail and deliveries Coordinate food orders and catering for meetings and office events Assist with administrative tasks, including data entry, scheduling, and document preparation Maintain office supplies and keep common areas organized Support various departments with ad-hoc administrative needs Qualifications Prior experience as a receptionist, administrative assistant, or similar position Excellent verbal and written communication skills Ability to multitask and manage time efficiently Professional demeanor with excellent customer service skills Proficiency in Microsoft Office (Outlook, Word, Excel) is a plus

would be 40 hours per week from 8:30 - 5:30 PM. This is 5 days a week onsite. Temporary Records/Office Services Clerk The Temporary Records/Office Services Clerk provides records and office support while maintaining confidentiality, accuracy, and timeliness. Essential Functions: Maintain and secure records per Firm policies. Process files for central filing and off-site storage; retrieve and manage file requests. Oversee file transfers, inventory, and box pickups. Provide mailroom services: sort, distribute, and meter mail; assist with courier scheduling. Perform copying, printing, faxing, and scanning; coordinate outside services as needed. Prepare workstations for new hires and restock office supplies. Monitor and coordinate mail/copy room equipment repairs. Handle file boxes weighing up to 50 lbs. Qualifications: 1+ year of records experience in a law firm preferred. Proficiency in Microsoft Office and RIM software (Elite, LegalKey, etc.) is a plus. Strong attention to detail, accuracy, and customer service skills. Experience with office equipment (copiers, scanners, fax). Professional appearance and strong communication skills.

Receptionist Opportunity in Santa Clara, CA Ultimate Staffing Services is actively seeking a dynamic Receptionist to join a great company in Santa Clara, CA. This temp-to-hire position offers a great opportunity to start in the first week of April. The role requires a candidate who is organized, has excellent communication skills, and can manage multiple tasks efficiently. Responsibilities: Answer, screen, and forward incoming phone calls. Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Utilize office appliances such as photocopiers, printers, and computers for word processing and spreadsheet creation. Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures). Assist the management team as needed. Sort and distribute incoming mail. Filing and data entry/order confirmation. Soft Skills: Positive personality Bilingual (Spanish) is a plus Ability to prioritize or switch tasks effectively Requirements: Work Hours: Monday - Friday, 8:00 AM - 5:00 PM Compensation: Pay rate: $20 - $25 per hour All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Title: Temporary Office Assistant Duration: 2 weeks Job Type: W2, On-site Responsibilities: Workplace Management: Assist with our SF office and adhere to all office-related responsibilities, policies, and guidelines. Reception Duties: Sit in the reception area, answer doors, and buzz in visitors as needed. Office Environment: Ensure the office is a welcoming and tidy environment for employees and guests. Supply Management: Order and stock all office, kitchen, and food supplies for the week. Visitor Assistance: Assist with visitors, onsite meetings, and team events. Badge Management: Help maintain and issue employee badges. Employee Support: Provide general support to employees on office-related questions through various support channels. Team Collaboration: Stay connected with the broader People team, specifically IT and Facilities. Greeting and Procedures: Greet all employees and visitors, complete COVID procedures if required, and assist with general office-related questions or concerns. About You: Experience in a receptionist, office manager, or administrative assistant role, partnering with all levels of the organization. Keen sense of organization, office aesthetics, and a drive to provide a calming and pleasant working environment. Excellent communicator and listener with a balanced and thoughtful approach, adept at building trust and promoting inclusivity. Highly accountable and organized, skilled at process and project management, able to handle multiple initiatives and prioritize as needs change. • • Possesses a growth mindset, with a desire to learn, improve, and help others do the same

Palo Alto, CA $24 - $26/hour Option 1 is currently looking for a professional and welcoming Front Desk Coordinator. The right candidate must be responsible, provide excellent customer service, and function well as part of a team. Our client is actively looking to fill this role, if this position piques your interest apply now and we'll dive into the details with you. Responsibilities: First point of contact greeting and welcoming guests as they arrive Answering incoming calls and transferring them to the appropriate staff member Respond and ensure timely response to general company inquiries Receiving and distributing mail Replying to incoming emails Assist other departments as needed Assist in maintaining and re-stocking office supplies as needed Qualifications: HS Diploma Minimum 1-year Receptionist/Front Desk experience Customer Service background Comfortable with Office 365 applications (Excel, Word, PowerPoint, Outlook) For immediate consideration, please apply! Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry. We Offer: Excellent opportunity to work for an outstanding, large, and growing company! Awesome Benefits! Excellent salary! Medical Insurance 401K “Best of Staffing Award” Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America. “Top Performer Award” Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients' satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more. Member American Staffing Association Since 1991.

City, State:San Jose, CaliforniaHourly Wage: $22.00 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Property About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self. What You'll Do: * Greet and welcome guests upon arrival, creating a positive first impression. * Handle check-ins and check-outs efficiently, ensuring guest satisfaction. * Manage reservations, answer guest inquiries, and address complaints promptly. * Maintain a clean and organized front desk area. * Provide accurate information about the hotel, rooms, rates, and amenities. * Process payments and manage cash transactions accurately. * Coordinate with housekeeping and maintenance to ensure smooth operations. * Promote teamwork and contribute to a friendly, safe work environment. * Perform other duties as assigned. What We Offer: * Competitive salary and benefits package. * Opportunities for career growth and advancement. * A supportive and dynamic team environment. * Ongoing training and development programs. Qualifications What You'll Bring: * A friendly and professional demeanor with excellent communication skills. * Strong organizational skills and attention to detail. * A passion for customer service with a positive, can-do attitude. * Ability to multitask and remain calm under pressure. * Previous experience in hospitality or customer service is a plus but optional. * Flexibility to work various shifts, including evenings, weekends, and holidays. * Proficiency in hotel management software and Microsoft Office is a plus. Compensation Range The compensation for this position is $22.00/Yr. - $23.00/Yr. based on qualifications and experience.

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Property Details Designed for business, but made for pleasure the Corporate Inn Sunnyvale is a contemporary all-suites hotel in Sunnyvale, California. Located in the heart of Silicon Valley, our stylish hotel sports a modern architectural design of glass and metal with engaging spaces for working, relaxing, meeting, and enjoying the California lifestyle. We're within walking distance of local Sunnyvale restaurants, shopping and entertainment, and 15 minutes from downtown San Jose, the Santa Clara Convention Center and San Jose International Airport. Visitors can explore nearby business parks, corporate headquarters, golf courses, and popular sights including California's Great America, and the Shoreline Amphitheatre. Guests can work, relax or entertain in exquisitely stylish studio suites, wake up to a freshly-prepared breakfast every day, or soak up the California sun poolside. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $16.00/Hr. Compensation Mid USD $17.93/Hr. Compensation Max USD $21.52/Hr.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI. This range may be modified in the future. The hourly range for this role is $16.50 to $25.00. We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Property Details Newest hotel near San Jose Airport with free breakfast Stay in your Element and find balance at Element San Jose Airport. Located minutes from San Jose Airport and activities in downtown San Jose, our hotel boasts a relentless commitment to your wellbeing with allergy-free rooms and suites which offer plush Heavenly bedding, eco-friendly amenities, full kitchens, and in room entertainment. Get a good start to your mornings with our energizing Rise: Breakfast, then enjoy fare at one of the restaurants nearby. Mingle with other Element guests over savory food and beverages four nights a week at Relax: Evening Reception, and stay whole at our 24-hour fitness center and outdoor pool. Our event venue near dining, shopping, and outdoor recreational activities make our hotel the perfect place for your next event. Our hotel is also close to destinations like San Pedro Square Market, Santana Row, Santa Clara University, stadiums and arenas like PayPal Park and SAP Center, and museums. Whatever brings you to San Jose, enjoy it from our resource-efficient hotel. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical Dental and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $16.00/Hr. Compensation Mid USD $17.93/Hr. Compensation Max USD $21.52/Hr.

Additional Information: This hotel is owned and operated by an independent franchisee, RB Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. The Courtyard by Marriott Livermore is currently looking for a self-motivated, guest-focused dependable candidate to fill the position of Front Desk Associate. The successful candidate will be welcoming, efficient, professional, and determined to deliver a quality product with sensational service to every guest every time. We are looking for someone reliable, a great communicator, able to multi-task, and problem-solve. This associate is the first point of contact with the guest. Not only responsible to check guests in and out but will ensure that each guest is more than comfortable with their stay and provide guests with the best possible service. This position typically works shifts that can vary between the morning shift (6am-2pm) and the evening shift (2pm-10pm) Must be available weekends and holidays. Hotel front desk experience with Marriott and FOSSE knowledge is preferred DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests. Check guests in and out, ensuring proper payment is received, special requests are fulfilled, and accurate information is recorded. Answer the telephone in a professional manner. Post charges and settle guest accounts. Effectively identify and resolve problems that arise, ensuring the problem is resolved to the guest's satisfaction. Be knowledgeable of all emergency procedures and Hotel policies. 401K PTO Uniform assistance The hourly pay range for this position is $19 - $20. This company is an equal opportunity employer. frnch1

The Front Office Agent will perform all Front Office functions, (inclusive of checking guest in/ out of hotel, answering all incoming calls and transferring call as appropriate), serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone and assisting guests in other areas when needed. As part of this job, this individual is required to: demonstrate great computer competency skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. WORKING RELATIONSHIPS: Reports: Front Office Management Team, Instant Service Supervisor and Rooms Division Manager. Interacts: Internal and External Guests BENEFITS: Full Time associates are eligible for medical, dental, vision after 30 days following the first of the month. All associates are eligible to participate in 401k after 6 months of employment. Earned and Accrued Vacation; Paid Sick time, etc. EDUCATION: Minimum of High School Diploma or equivalent. WORK EXPERIENCE: Minimum of 1 year of customer service position is required in Hospitality or equivalent. PHYSICAL REQUIREMENTS: Prolonged standing/walking for 8+ hours. Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. Join us and be a part of a dynamic team of individuals dedicated to providing guests with new and exciting experiences every day. InterContinental The Clement Monterey is committed to full compliance with the Federal Immigration Laws. The job qualifications listed above are not all inclusive of the essential and non-essential job functions of each position, and are solely a guideline for these positions. EQUAL OPPORTUNITY EMPLOYER EOE/M/F/D/V INTERCONTINENTAL THE CLEMENT MONTEREY 750 Cannery Row | Monterey | CA | 93940 T: *************** | F: *************** ***********************************

Job Details Aptos, CA Part Time High School $19.00 - $22.00 Hourly None Any Hospitality - HotelDescription SUMMARY: Front Desk Agent is responsible for providing excellent guest service and duties during guest check-in and check-out. The Front Desk Agent also takes hotel reservations and assists with PBX operations and concierge services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greet guests in a friendly manner and follow check in procedures. Take payments and post accurately to guest accounts. Follow set polices regarding cash handling. Communicate with other departments in a friendly and professional manner. Be aware of local attractions and restaurants and make recommendations to guests. Handle incoming telephone calls and other guest communication in a discreet fashion. Responsible for taking, recording, and cancelling reservations for the resort. Answers reservation inquiries and gives details about the resort and current promotions. Accurately communicate with other shifts regarding issues arising from day-to-day operations. Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information. Complete all items as listed on shift checklists. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift. Completes departure report and follows up with Housekeeping on late check-outs. Reviews discrepancy report from Housekeeping; resolves discrepancies. Issue guest safety deposit boxes as requested. Maintain complete knowledge at all times of all hotel features/services, hours of operation, all room types, numbers, layout, décor, appointments and location, all room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status for any given day, and scheduled daily group activities. Communicate services and amenities of the hotel to guests. Log all guest service requests and follow through to ensure requests are met. Access the hotel property management system (Maestro). Complete additional duties as assigned by the Front Office Manager and Director of Owner Relations. Support safe work habits and contribute to a safe working environment. QUALIFICATIONS, SKILLS & ABILITIES: Ability to actively attend to, convey, and understand the comments and questions of others. Solves problems and/or suggest alternatives to previous arrangements if necessary. Ability to organize effectively. Ability to multitask effectively. Ability to get along well with a variety of personalities and individuals. Ability to show consideration for and maintain good relations with others. Ability to accept responsibility and account for his/her actions. Ability to take care of the customers' needs while following company procedures in a calm and efficient manner. EDUCATION AND/OR EXPERIENCE: Two years of related hotel/resort industry experience and/or training. High school or GED graduate. LANGUAGE SKILLS: Ability to read, comprehend and provide instructions, both written and verbal. Ability to effectively present information to individuals and all sizes of groups (i.e., clients, customers, guests, associates, managers etc.). COMPUTER SKILLS (FOR ADMINISTRATION OR MANAGEMENT POSITIONS): Must possess computer skills, including, but not limited to, Microsoft Word, Excel, Outlook, Navis and Maestro experience a plus. Proficient in Outlook and Internet applications. CERTIFICATES & LICENSES: Must provide valid document(s) to work in the US. Valid California Driver License. WORK ENVIRONMENT: The work environment at Resort ranges from wintertime lows of 30 degrees to summertime highs to 80+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions. PHYSICAL DEMANDS: While performing the duties of this job, the employee must be able to: Specific vision abilities required by this job include close vision. Lift 25-50 lbs. (for specific positions) Sit, stand, and walk for long periods of time. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. POSITION OVERVIEW The Front Office Agent serves as the first point of contact for guests. This role involves handling check-ins and check-outs, managing reservations, and providing information and assistance to ensure a positive guest experience. The Front Office Agent plays a key role in creating a welcoming environment and ensuring a positive guest experience. This position is also responsible for managing incoming and outgoing calls and is essential in maintaining effective communication within the hotel, ensuring that guests have a seamless and enjoyable experience. ESSENTIAL DUTIES AND RESPONSIBILITIES * Check-in and check-out hotel guests in a confident, professional, and friendly manner, ensuring a smooth and efficient experience. * Address guest inquiries, requests, and complaints promptly and professionally, ensuring high levels of guest satisfaction. * Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day or night. * Manage payments, including cash, credit card transactions, and room charges. * Complete all items as listed on shift checklists. * Maintain accurate records of guest information, room assignments, and billing. * Complete all items as listed on shift checklists. * Follow proper cash handling procedures. * Work closely with housekeeping, maintenance, and other departments to fulfill guest needs and ensure smooth operations. * Maintain familiarity with hotel management software and basic computer skills. * Knowledgeable of hotel fire, emergency, and safety procedures. * Respond to all incoming calls promptly and courteously, directing them to the appropriate departments or individuals. * Assist guests with various requests, such as room service orders, wake-up calls, or information inquiries, and ensure their needs are met. * Take accurate messages for guests or staff members and ensure they are delivered promptly. * Screen calls to identify the nature of the inquiry and transfer them to the correct department or person. * Handle emergency calls calmly and efficiently, following the hotel's procedures to ensure guest and staff safety. * Maintain accurate logs of incoming and outgoing calls, messages, and any guest complaints or requests. * Provide guests with information about the hotel's services, amenities, and local attractions. * Communicate guest requests and information to relevant departments, such as housekeeping, maintenance, or room service. QUALIFICATIONS & SKILLS REQUIRED: * Previous hotel experience. * Ability to satisfactorily communicate in English (speak, read, write). * Ability to accurately compute and manipulate mathematical calculations. * Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness. * Computer knowledge in Windows environment as well as proficiency in the property management system. * Ability to handle multiple calls and tasks simultaneously in a fast-paced environment. * Excellent verbal communication skills, with a clear and pleasant speaking voice. * Ability to work a variety of varying schedules including early mornings, late nights, overnights, weekends, and holidays. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: * Designed by Nature work environment. * Health & Wellness- Competitive Medical, Dental & Vision, and EAP program * Retirement Planning * Paid Personal Days * Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! * SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. * Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! About us... Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $25.00 - $27.00 SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. SH Hotels & Resorts is an Equal Opportunity Employer

Business Unit: The Quail Working alongside the amazing team at The Quail, we are seeking a Guest Service Agent to support our Front Office Department. * Work for a highly prestigious hotel located in sunny Carmel Valley, California. * Learn and grow within a strong hospitality operation. * Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services. Key Accountabilities * Responsible for all guest services related to the objectives of the property. * Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions. * Provide prompt and courteous switchboard services by taking reservations and transferring phone calls. * Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored General Requirements * Bachelor's Degree preferred or combination of education, training, and experience * Able to work in fast-paced environment * Great verbal communication skills * Excellent computer skills * Must be outgoing, sociable, and well spoken Salary: $23.50 per hour FOLLOW US Job Segment: Housekeeping, Hospitality

The Guest Service Agent is the first point of contact for external and internal hotel guests. The Guest Services Agent will be responsible for managing all incoming calls from both internal and external guests and route appropriately to any of the three hotels Sheraton, Westin and Clement. In addition, the Guest Services Agent will assist with Front Office functions as needed, not limited to assisting guests upon arrival, during their stay and upon departure. Lastly, the Guest Service Agent will promote hotel services and anticipate guest needs to promote higher guest satisfaction. DUTIES AND RESPONSIBILITIES Overall Operations Promote hotel services, facilities and anticipate guest's needs to promote higher guest satisfaction. Follow all emergency, health and safety guidelines in order to provide a safe and secure environment for guests, associates and visitors. Follow all guidelines, policies and procedures as outlined by PHM's Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc. Guest Services Manage multiple phone calls, radio calls, e-mails and or requests. Manage high volume of calls and direct them to appropriate hotel, department, guest etc. Memorize complete hotel information for three hotels including, room types, food served, business/fitness center hours, etc. Memorize three hotels phone directory in order to transfer phone calls accordingly. Answer calls timely, respond to caller in a professional manner and according to established scripts and standards. Agent is responsible for taking Room Service orders. Agent will be responsible for memorizing Food & Beverage menus and when taking orders, they must articulate and repeat each order to the guest before hanging up. This position also processes forms of payment for room service orders to include room charges, credit card and cash. This position is also responsible for following all emergency and safety security procedures including calling local fire, police, poison control etc. for assistance. Front Office Greet all guests and or associates upon contact. Provide parking guidance and or make transportation arrangements. Check-in/Check-out guests. Up-sell rooms when possible to maximize hotel revenue. Assist with hotel reservations for guest rooms. Assist with escorting guests to their room and or other hotel area as needed. Assistance with carrying, holding and or storing luggage and or other items. Manage multiple phone calls, radio calls, e-mails and or requests. Deliver packages, newspaper, group amenity deliveries and or any other item requested. Interpersonal Relationships Able to spark conversations with guests and associates in a professional manner, smile often, and establish relationships in order gain trust and loyalty. Assist with training and or providing guidance to new associates when requested. Resolve and address all guest and associate questions and or concerns in a creative and professional manner. Report any issues, concerns and or suggestions to management. Have constant communication with all hotel departments in order to ensure guest satisfaction. Financials Follow all cash handling procedures. Follow posted schedule, minimize overtime, and missed meals. WORKING ENVIRONMENT The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is mainly indoors but may outdoors based on business demands. Some travel is required to attend hotel events not limited to meetings, trainings etc. EDUCATION Minimum of High School Diploma or equivalent. WORK EXPERIENCE Minimum of 1 year of customer service position in Hospitality or equivalent. Knowledge Understand hotel function and guest profiles. Extensive knowledge of local area including restaurants, landmarks, shopping centers and or local attractions. Possess proficient computer knowledge such as typing, composing e-mails, apps, using Microsoft Office, Outlook and knowing how to use search engines. Skills Strong English business communication skills both verbal and written. Strong interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc. Have the skill to manage multiple tasks at a time, maintain focus and structure, and know how to prioritize. Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management Abilities Ability to develop and maintain relationships with both associates and guests to build trust and loyalty. Ability to maintain consistent positive energy, self-motivation, and passion for hospitality. Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc. Ability to learn new software and computer systems. Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused. PHYSICAL REQUIREMENTS Prolonged sitting/standing/walking for 8+ hours. Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 100 lbs. BUSINESS ATTIRE To present a professional and business image to guests, associates and public we ask that all associates follow PHM's dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming. PREFERRED QUALIFICATIONS Degrees or Certifications in Hospitality, Business Management or closely related field. Bilingual or Multilingual Prior hotel experience Emotional Intelligence Training The Sheraton Hotel, Palo Alto (a Pacific Hotel Management Hotel), functions 7 days a week, 24 hours a day. All associates must acknowledge and understand this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business dictates.

Job Title: Receptionist & Office Coordinator About the Role: We are looking for a dynamic, personable, and organized individual to join our team as a Receptionist & Office Coordinator. This essential role offers the opportunity to provide support across a range of services, including Concierge, Conference & Meeting Room Management, Catering Coordination, Visitor Office Set-Up, Lounge & Facility Management, and much more! You will play a key role in maintaining a positive and welcoming atmosphere for all visitors and staff. As the face of the office, you'll be a key player in ensuring smooth operations and creating a professional, friendly environment. If you have excellent multitasking skills, a pleasant demeanor, and thrive in a fast-paced environment, this is the perfect opportunity for you! What You'll Do: Be the First Point of Contact: Greet visitors, clients, internal attorneys, and staff with warmth and professionalism, ensuring every interaction reflects the values of our firm. Manage Office Logistics: Oversee conference room bookings, furniture resets, catering orders, and visitor office setups to ensure smooth meetings and events. Multitask with Ease: Handle multi-line phones, reserve conference rooms, manage guest access, and maintain awareness of all office activities. Provide Support: Assist with office operations including parking validations, Wi-Fi access for guests, and ordering supplies. Respond to maintenance requests promptly. Assist with Special Projects: Take on special tasks as directed by office management, from administrative duties to organizing events or projects. Ensure Safety & Security: Uphold security procedures, monitor building access, and respond to emergency situations with calm, efficient action. What We're Looking For: Customer-Service Oriented: A pleasant, welcoming personality with strong communication skills is key in this customer-facing role. Efficient & Organized: You should have the ability to manage multiple tasks, stay organized, and keep operations running smoothly, even during busy periods. Adaptable Problem-Solver: Whether responding to urgent requests or managing special events, you're resourceful and able to handle unexpected situations calmly and efficiently. Team Player: Collaborate with colleagues across departments to foster a positive work environment and support office-wide initiatives. Why Join Us? Be at the Heart of the Office: As the first point of contact for clients and visitors, you'll play an integral role in creating a welcoming atmosphere for all. Dynamic Work Environment: Every day is different, with a variety of tasks and interactions that keep things interesting. Professional Growth: Gain exposure to different areas of office operations, from facilities management to event coordination, with opportunities to grow your career. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.