Reservations Agent - Season 2025
Front Desk Agent Job In Lake, PA
Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele. Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.
Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.
Duties and responsibilities:
* Handle reservation inquiries and relative written and oral communication
* Navigate multiple web-based systems to manage various source of bookings
* Control daily the arrivals, pre-authorizations and payments
* Work effectively by understanding, trusting and using tools and information appropriately
* Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management
* Build relationships with guests through active listening, maintaining an appropriate pace and using a conversational approach to deliver a warm and friendly guest experience
* Inspire loyalty through personalized and efficient service driven by the guest's needs
* Manage time effectively
Requirements:
* Minimum one-year experience in a similar position, possibly in a luxury resort or hotel
* Excellent customer-service, communication, and organization skills
* A positive, service-oriented attitude
* Strong bilingual communication skills - written and verbal - in Italian and English. A third language is a plus
* Good computer knowledge including Microsoft Office package
* Must be available to work flexible hours including evenings, weekends, and holidays
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.
All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
Front Desk Agent
Front Desk Agent Job In Lake, PA
Job Details Lake Harmony, PA Full-Time/Part-Time High School None Hospitality - HotelDescription
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities:
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Qualifications
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Resort Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Resort Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Reservations Agent
Front Desk Agent Job In Mount Pocono, PA
Job Details Main Location - Mount Pocono, PA Full Time SwingDescription
The Reservations agent is responsible for answering guest calls, making reservations accommodations for the hotel and its amenities, promotions and events, ensuring superior service to all guests and patrons of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.
Essential Job Functions:
Responsible for answering guest calls and making reservations for the hotel and its amenities, promotions and events, including entering guest responses to direct mail offers. Responsible for entering reservations received from Marketing Ops Representatives.
Responsible for servicing all incoming calls through the Communications Center System, including routing calls, taking messages, paging guests and making announcements.
Adheres to established call scripts and service standards and ensures strict adherence to telephone etiquette.
Obtains all pertinent information to handle calls accurately and ensures the accuracy of reservations and responses made.
Adheres to the current status and/or sell rate when making reservations.
Routinely provides alternatives dates and cross sell dates to guests.
Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries.
Provides wake-up calls appropriately and timely upon request.
Adheres to non-registered guest policies.
Ability to issue complimentaries in accordance with the approved comp matrix.
Proficient in using the LMS, ARTS and ACSC systems to enter reservations and provide confirmations.
Performs telemarketing functions when assigned.
Ensures guest/customer needs are met and service is provided in a quick and efficient manner.
Promotes positive guest, employee and public relations at all times.
Responsible for the quality, consistency and presentation of all products and services delivered to guests.
Must be able to handle multiple tasks.
Assists in the training of new hires.
Assists in other projects and handles job tasks as deemed appropriate; Attends meetings as necessary.
Meets attendance guidelines and adheres to regulatory, departmental and company policies.
Qualifications
Essential Requirements:
Must be able to perform each of the essential functions and responsibilities satisfactorily.
Must be a minimum 18 years of age or older upon employment.
High School Diploma or equivalent required.
One to three years of Reservations/ Call Center experience preferred.
Proficient computer/PC skills, including Microsoft Office, LMS, ARTS and ACSC systems.
Strong knowledge of property management, reservations and player tracking systems preferred.
Possesses excellent customer service, organizational, communication and multi-tasking skills.
Strong interpersonal qualities.
Flexible to work any scheduled shifts and/or days, including weekends and holidays.
Ability to perform basic calculations.
Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.
ADA Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Must be able to stand, walk and move through all property areas. Must be able to stand or sit for long periods.
Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.
Adequate manual dexterity to operate office equipment and engage in light lifting.
Other Skills/Abilities:
Must be able to handle exposure to areas where smoking is permitted.
Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.
The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.
Guest Service Agent
Front Desk Agent Job In Moosic, PA
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Your Focus
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skill
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Receptionist
Front Desk Agent Job In Wilkes-Barre, PA
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.
Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As a Receptionist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long-term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents.
Requirements:
Hs diploma/GED or verifiable work experience in lieu of education
Associate degree preferred
1-3 years' experience in office setting; experience in medical field a plus.
Must have exceptional customer service skills
Must have exceptional computer skills
Responsibilities:
Candidate must be comfortable observing urine samples, test onsite and/or package for laboratory.â¯
Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries.
Responsible for cash collection and daily balancing.
Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
Responsible for daily phone coverage functions.
Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
Coordinate appointments for clients and staff.
Communicate all relevant information to supervisory staff regarding clients and the facility.
Manage Accounts Receivable/Accounts payable/deposits.
Maintain a safe and clean reception area by complying with procedures, rules, and regulations.
Benefits:
18 days PTO (Paid Time Off)
401k with company match
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University
Join our team. Join our mission.
Receptionist
Front Desk Agent Job In Dreher, PA
Join Our Team at Live Urgent Care as an Urgent Care Receptionist!
Are you looking for a rewarding role in a fast-paced, innovative healthcare environment? Live Urgent Care is a modern medical group dedicated to advancing healthcare in New Jersey and Pennsylvania. We are currently seeking a full-time Receptionist to join our team and help us continue to grow and excel.
Why Live Urgent Care?
Professional Growth: Join a team that values innovation and professional development.
Great Work Environment: Experience a supportive and dynamic workplace.
Competitive Compensation: Earn $18.00-$22.00 per hour with excellent benefits.
What We Offer:
Employer-paid Medical, Dental, and Vision insurance after 90 days.
401(k) with company match starting the 1st of the month after 90 days.
Life Insurance, Short Term Disability, and Long Term Disability coverage.
Paid Time Off (PTO) up to 2 weeks in the first year.
Key Responsibilities:
Greet and assist patients and visitors, both in-person and over the phone, directing inquiries appropriately.
Provide administrative support to patients, including scheduling appointments, collecting co-pays, and handling payments according to established procedures.
Respond promptly and efficiently to telephone calls, ensuring minimal wait times.
Conduct insurance verifications with health insurance organizations.
Maintain a clean and organized reception area, reporting any damage as needed.
Update various files and perform general office duties such as faxing, data entry, and scanning.
What We're Looking For:
Strong computer skills and proficiency in office software.
Excellent organizational skills and attention to detail.
A positive attitude and a team-oriented mindset.
Ability to handle multiple tasks efficiently in a busy environment.
Make a Difference with Live Urgent Care As a Receptionist at Live Urgent Care, you will play a vital role in ensuring our patients receive the best possible care and service. Your dedication and skills will help create a welcoming and efficient environment for everyone who walks through our doors.
If you're ready to be a part of a professional, innovative, and supportive team, apply today and help us continue to advance healthcare in NJ and PA!
Requirements
Education and Experience:
Minimum of 1 year experience in a medical setting (e.g., urgent care).
High School Diploma or equivalent.
Skills:
Ability to work effectively in a fast-paced environment.
Compassionate and empathetic towards patients.
Excellent computer and technological skills.
Strong active listening skills to understand patient concerns.
Clear and effective communication, especially when explaining procedures to patients.
Physical Demands:
Occasionally required to sit.
Occasionally required to walk.
Occasionally required to use hands to finger, handle, or feel.
Occasionally required to reach with hands and arms.
Occasionally required to lift moderate weight (25-50 pounds).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Salary Description $18-$22
Hotel Front Desk Clerk
Front Desk Agent Job In Wilkes-Barre, PA
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:
***************************************************************
Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service.
Minimum Qualifications
High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
Full Time Front Desk Associate
Front Desk Agent Job In Newton, NJ
Join Our Team at ImageCare Radiology!
At ImageCare Radiology, we offer a wide range of diagnostic imaging services across 20+ locations in Northern and Central New Jersey. Our outpatient centers provide affordable, high-quality care in a patient-focused environment. Join our growing team and help us deliver exceptional medical imaging while advancing your career in a supportive, dynamic setting. Be part of a team that values your skills and contributions!
Schedule:
Day shift: Monday, Tuesday, Wednesday, and Friday, 10:30AM - 7PM, Thursdays 11:30AM - 8PM
GENERAL DESCRIPTION OF POSITION
The Front Desk Associates will act as the representatives of ImageCare, interacting directly with our patients and providing excellent customer service and patient care. Responsibilities include checking patients in and providing all necessary paperwork upon arrival for their appointments.
The ideal candidate is reliable and professional, has excellent communication skills, and the ability to manage multiple responsibilities at the same time.
Experience and knowledge of the medical field highly preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answering incoming and internal phone calls and taking messages.
Scheduling appointments for specific modalities. Confirmation of patient appointments via phone calls.
Assisting patients and visitors with directions and answering questions.
Gathering insurance information, verification and copy of cards, change of address information from patients and/or family members and referral documentation.
Facilitates patient flow by notifying the provider of patient arrival, being aware of delays and communicating with patients and clinical staff.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended.
Must be familiar with company codes, “Red” (requires immediate attention and review and “Green” (approved status) on the RIS scheduler.
Possess accurate judgement, especially handling charges and dealing with patient accounts.
Versatile and willing to coordinate with and participate in, when necessary, all other aspects of our other Business Offices and locations.
Responsible for collecting payment prior to exams as applicable, keeping an accurate log of payment and accurate daily batch of credit card machines.
Perform any other related duties as required or assigned.
Customer service: 1 year (Preferred)
Medical office: 1 year (Preferred)
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
mentioned satisfactorily.
Benefits:
401(k)
Health insurance
Vision and Dental insurance
Paid time off
Sick time
Holiday Pay
Ability to commute/relocate:
Sparta: Reliably commute or planning to relocate before starting work (Required)
Flu Vaccination & Proof of MMR Requirement: It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot.
ImageCare Centers provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Full-Time Receptionist
Front Desk Agent Job In Moosic, PA
Position: Full-Time Receptionist Hours:
Tuesday to Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
About Us: At Performance Kia, we are committed to providing an exceptional customer experience while maintaining a friendly, professional, and welcoming environment. We're looking for a dedicated, reliable, and enthusiastic individual to join our team as a Full-Time Receptionist.
Job Responsibilities:
Answering incoming phone calls and directing them to the appropriate department or individual.
Scheduling and managing appointments for service and sales.
Processing payments and handling cashiering duties.
Scanning and organizing documents for the dealership.
Greeting and assisting customers as they enter the dealership.
Assisting with general administrative tasks as needed.
Qualifications:
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Previous receptionist or office experience is a plus.
Ability to work in a fast-paced environment.
Basic computer skills (knowledge of Microsoft Office or similar programs).
A positive, team-oriented attitude.
Salary:
Salary is commensurate with experience.
How to Apply:
If you are looking for an exciting opportunity to be part of a fast-paced, customer-oriented team, we encourage you to apply! Please submit your resume and a brief cover letter outlining your experience.
Join the Performance Kia team and make a difference in every customer interaction!
EEOC Statement:
Rosado Group Dealerships provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rosado Group Dealerships complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Rosado Group Dealerships expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rosado Group Dealerships' employees to perform their job duties may result in discipline up to and including discharge.
Front Desk
Front Desk Agent Job In Phillipsburg, NJ
Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
Disclaimer: This posting is for pipeline purposes only and is not an active job opening. By submitting your application, you will be added to our talent pool for future opportunities that match your qualifications. We encourage you to apply so we can connect when a relevant position becomes available.
Company Overview
ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first
Duties and Responsibilities
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Front Desk Clerk
Front Desk Agent Job In Wilkes-Barre, PA
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: *************************************************************** Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service.
Minimum Qualifications
High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
Front Desk Clerk-Seasonal
Front Desk Agent Job In East Stroudsburg, PA
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk-Seasonal in East Stroudsburg, Pennsylvania. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Front Desk Clerk-Seasonal
Front Desk Agent Job In East Stroudsburg, PA
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
of Front Desk Clerk-Seasonal in East Stroudsburg, Pennsylvania.
What you'll do:
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Process payments and deposits.
Run reports and submit maintenance request forms to ensure office efficiency.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Clerical Associate
Front Desk Agent Job In Hazle, PA
The CoPack Clerk reports to the CoPack Administrative Area Manager and/or head of the unit/department. The tasks and responsibilities required of a CoPack Clerk are outlined below:
General understanding of code dates for production and familiarizing the date coding system used in production.
Documentation Accuracy: Ensuring all paperwork related to outbound shipments are complete and error-free, including verifying quantities and order details.
Receiving packaging materials according to instructions provided by the CoPack Inventory Team and verifying for accuracy and completeness.
Ensuring finished goods are transferred from the CoPack floor to the warehouse efficiently and accurately via the Warehouse Management System (WMS)
Generating and analyzing reports through multiple systems for multiple locations to maintain accuracy and identify discrepancies or trends.
Checking the accuracy of consumption data within the SAP system and adjusting as necessary to ensure data integrity.
Managing the temporary labor workforce for multiple locations, including reconciling hours worked and ensuring proper documentation.
Procuring temporary labor from agencies for various locations and shifts to meet production demands.
Understanding production schedules across multiple shifts and locations to coordinate packaging and labor accordingly.
Adjusting inventory levels and procurement plans based on production schedules and demand for components.
Working with vendors to procure packaging materials needed at all production sites.
Keeping track of data and reports for multiple locations, likely involving organizing and maintaining databases or digital files.
Following all safety, quality, and productivity standards to ensure compliance with company policies and regulations.
Working independently while still meeting quality and productivity standards, demonstrating self-motivation and initiative.
Collaborating with other team members to solve problems, make decisions, and achieve shared goals.
Knowing when to prioritize tasks, especially when receiving outside requests, to ensure that critical responsibilities are not overlooked.
Employees should be adaptable and open to change. They may need to quickly learn new skills or adjust their priorities based on shifting organizational needs.
Responsible for handling tasks beyond defined responsibilities including assisting with special projects, covering for absent colleagues, or taking on new responsibilities as the needs of the business evolve.
RECEPTIONIST
Front Desk Agent Job In Overfield, PA
Part Time (
ADMISSIONS-INVENTOR CTR-48058 5300 KidsPeace Drive Administrative/Clerical PT M-F Days/Evenings The Receptionist is responsible for providing telecommunication services to a KidsPeace facility. This includes greeting and directing customers and visitors. This position pays $12.00 hourly. KidsPeace is proud to be an equal-opportunity employer supporting workforce diversity.
Receptionist (PA)
Front Desk Agent Job In Madison, PA
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Responsibilities
Every Supercuts receptionist is expected to help us market and grow the business, provide excellent guest service, control expenses and complete all tasks required in the position.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
Qualifications
* Ability to work in a dynamic salon environment.
* Good time management skills, good judgment, and the ability to multi-task.
* Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management.
* Computer knowledge including but not limited to point-of-sale systems and data entry.
* Ability to work a flexible schedule including nights and weekends.
* Beauty Salon Experience Preferred
Physical Requirements
* Standing for sustained periods of time
* Frequent lifting up to 10 pounds, occasionally up to 25 pounds
* Continuous repetitive movement with fingers, hands, wrists and arms.
* Continuous grasping and reaching, often above shoulder level
* Ability to be exposed to various chemicals and fragrances used in performing services
* Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
* Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
Receptionist (PA)
Front Desk Agent Job In Madison, PA
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Responsibilities
Every Supercuts receptionist is expected to help us market and grow the business, provide excellent guest service, control expenses and complete all tasks required in the position.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
Qualifications
* Ability to work in a dynamic salon environment.
* Good time management skills, good judgment, and the ability to multi-task.
* Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management.
* Computer knowledge including but not limited to point-of-sale systems and data entry.
* Ability to work a flexible schedule including nights and weekends.
* Beauty Salon Experience Preferred
Physical Requirements
* Standing for sustained periods of time
* Frequent lifting up to 10 pounds, occasionally up to 25 pounds
* Continuous repetitive movement with fingers, hands, wrists and arms.
* Continuous grasping and reaching, often above shoulder level
* Ability to be exposed to various chemicals and fragrances used in performing services
* Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
* Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply Online
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Apply Online
Guest Service Agent
Front Desk Agent Job In Moosic, PA
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Your Focus
* Immediately greet guests and offer to assist with their needs.
* Register and assign guests to hotel rooms.
* Establish methods of payment and verify credit.
* Make and confirm reservations.
* Compute bills, collect payments, and make change for guests.
* Transmit and receive messages, using telephones or the PMS system.
* Respond to guest requests in a timely manner.
* Receive and resolve guest complaints, elevating to supervisor if necessary.
* Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
* Perform bookkeeping activities, such as balancing accounts and conducting audits.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skill
* High School diploma or equivalent preferred.
* Previous customer service experience or equivalent training required.
* Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, weekends and alternate shifts.
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
Guest Service Agent - Season 2025
Front Desk Agent Job In Lake, PA
Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele. Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.
Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.
Duties and responsibilities:
* Welcome and register guests upon arrival accordingly to hotel standards;
* Assist and escort guests to their rooms or their destination within the Resort;
* Provide quality service by responding to guest's requests promptly, efficiently and courteously;
* Dealing with enquiries both in person, over the phone and via e-mail;
* Address, check and register special guests' preferences recorded PMS;
* Provide pre-arrival support for upcoming guests;
* Anticipate guests' needs in order to provide an exceptional and unique guest experience in line with MOHG standards;
* Support the Concierge Team in offering recommendations for restaurants and activities;
* Review invoices and accounts accordingly to hotel policy and procedures;
* Take payments and handle cash float properly as outlined in the MOHG Controller's manual;
* Showing co-operation and support to all the Resort colleagues;
* Stay current with developments, procedures and news through Hotel communication channels;
* Perform any other reasonable duty as required by the Management Team.
Requirements:
Mandatory:
* Previous experience in luxury hospitality in the same or similar position;
* Full proficiency in English and Italian; an additional language is preferred
* Excellent guest service attitude;
* Good computer skills;
* Ability in multitasking and time-management;
* Charming and outgoing personality with elegant manners and excellent communication skills;
* Brilliant teamwork skills and attitude;
* Able to stand for extended periods of time;
* Flexible schedules and working hours; willingness to work on week-ends and holidays required.
Desiderable:
* Very good knowledge of restaurants, bars, theatres, events and attractions in the Lake Como area;
* Very good knowledge of transportation options and airport.
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.
All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
Hotel Front Desk Clerk
Front Desk Agent Job In Wilkes-Barre, PA
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: *************************************************************** Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service.
Minimum Qualifications
High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!