Front Desk Agent Jobs in Brownsburg, IN

Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE! Apply NOW! Look Forward to meeting you! **MUST BE AVAILABLE TO WORK EVENINGS AND WEEKENDS** View all jobs at this company

Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport! Are you an outgoing, people-loving individual who thrives in a fast-paced environment? We’re looking for a Front Desk Agent who’s ready to provide exceptional service and create a welcoming experience for every guest! As the face of our hotel, you’ll manage guest accommodations, make their stay as enjoyable as possible, and ensure they leave with a smile. If you're enthusiastic about delivering top-notch service, making guests feel at home, and being part of a dynamic team, we want YOU! What You’ll Do As a Front Desk Agent, you will: Welcome Guests: Greet new arrivals with a friendly smile, provide room keys, and offer them all the info they need to enjoy their stay. Manage Reservations: Handle online and phone reservations, and keep things running smoothly by managing room assignments. Provide Excellent Service: Answer guest questions about rooms, rates, amenities, and hotel services. Solve Problems with a Smile: Handle guest complaints promptly and professionally, ensuring their needs are met. Collaborate: Work closely with housekeeping to make sure every room is pristine and ready for guests. Upsell Services: Highlight available amenities and encourage guests to enjoy everything our hotel has to offer! Personalized Service: Take care of group reservations and VIP guests, ensuring they get the special attention they deserve. Why Schahet Hotels? At Schahet Hotels, we're not just about providing amazing service; we're about building a culture of excellence. We've earned the title of “Best Places to Work” for the past 3 years ( 2021-2024 ), and we continue to grow! We believe that when our team members are happy, our guests are happy too. Our values, RISE (Respect, Integrity, Service, and Excitement), shape everything we do, and we’d love for you to be part of this incredible journey! What We Offer We believe in taking care of our team, so we offer: Medical, Dental, and Vision Insurance PTO and Employee Discounts 401K with Match Life Insurance and Employee Assistance Program Referral Bonus Program What We’re Looking For Experience: Previous experience as a Front Desk Agent or similar role is a plus! Skills: Familiarity with hotel reservation software like OnQ or Opera is a bonus. Customer Service: A passion for helping others and providing top-tier service. Communication: Strong verbal and organizational skills. Ready to Make an Impact? If you're ready to be part of a fantastic team that’s dedicated to excellence and providing memorable guest experiences, apply today and start your journey with Schahet Hotels! EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Property Description The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis. Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the Renaissance Indianapolis North we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Renaissance Indianapolis North can mean for you! The Renaissance Indianapolis North boasts 266 guest rooms, and 12,400 sq ft of event space. Overview Currently offering $500 in sign on bonuses ($250 paid after 30 day, $250 after 90 days), in addition to a quarterly incentive plan and monthly attendance bonuses. $16.00/hour. Please apply directly online at careers-phg.icims.com/jobs This is a full time position requiring weekend availability on both Saturdays and Sundays. Typical shifts are 3pm to 11pm, with some mid shifts and overnight shifts available. We are looking for a highly motivated, guest service oriented individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: * Help guests discover their "Wanderlust" experience * Provide exceptional customer service by being engaging and taking sincere interest * Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. * Help to resolve problems and "WOW" guests through recovery when things aren't quite right * Promote and sell special hotel programs. * Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. * Be knowledgeable of all emergency procedures and policies. * Maintain house bank. * Communicate all pertinent information to manager on duty. * Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. * Assist other departments as needed. Qualifications Outstanding guest service skills. Compensation Range The compensation for this position is $16.00/Hr. - $16.00/Hr. based on qualifications and experience.

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. Job Description For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other! Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Title: Hotel Front Desk Agent Company Overview: Join our team at Holiday Inn Indianapolis Airport, a leading hospitality provider renowned for its exceptional service and commitment to excellence. With a track record of being named among the top places to work for three consecutive years, we pride ourselves on upholding our core values: RISE – Respect, Integrity, Service, and Excitement. We are dedicated to creating memorable experiences for our guests while fostering a positive and supportive work environment for our team members. Position Overview: As a Hotel Front Desk Agent, you will be the face of our establishment, responsible for providing exceptional customer service to all guests. Your role is crucial in ensuring smooth operations and maintaining high guest satisfaction levels. The ideal candidate is dependable, possesses strong computer and phone skills, excels in problem-solving, and is passionate about delivering outstanding service with a warm smile. Key Responsibilities: Greet guests warmly and assist them with check-in and check-out procedures. Handle guest inquiries, requests, and complaints promptly and professionally. Process reservations, cancellations, and modifications accurately and efficiently. Maintain a clean and organized front desk area. Provide information about hotel facilities, services, and local attractions. Answer phone calls, take messages, and redirect inquiries as necessary. Handle cash and credit card transactions accurately, following established procedures. Collaborate with other hotel departments to ensure guest needs are met effectively. Follow company policies and procedures to ensure compliance and guest satisfaction. Uphold the company's core values of Respect, Integrity, Service, and Excitement in all interactions. Requirements: High school diploma or equivalent; hospitality or customer service certification is a plus. Proven experience in a customer service or hospitality role is preferred. Strong computer skills, including proficiency in MS Office and hotel management software. Excellent verbal and written communication skills. Exceptional interpersonal skills with a friendly and approachable demeanor. Ability to multitask, prioritize tasks, and solve problems efficiently. Willingness to work flexible hours, including nights, weekends, and holidays. Demonstrated reliability and punctuality. A genuine desire to provide outstanding service and create positive guest experiences. Benefits: Competitive compensation package Opportunities for career advancement and professional development Comprehensive benefits package including health insurance, retirement plans, and vacation time Employee discounts on hotel stays and other company services Supportive and inclusive work environment fostering personal growth and teamwork Insurance Medical Dental Vision VPS Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Join our team at Holiday Inn Indianapolis Airport and become part of a dynamic organization committed to excellence in hospitality and employee satisfaction. Apply now to embark on a rewarding career journey with us! Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical Dental and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

Greet and check in members, guests and visitors to the JCC. Process transactions and answer questions about the JCC, its programs and services. Route phone calls and inquiries to the appropriate person/department. Make all guests and visitors to the JCC feel welcomed and appreciated. This position is part-time and will work closing shifts Thursday-Sunday. A primary responsibility of this and all other jobs at the JCC is to ensure by whatever rational and reasonable means necessary that each and every member, guest and visitor leaves the JCC feeling just a little better than when they arrived. ESSENTIAL DUTIES AND RESPONSIBILITIES Facilitate an exceptional experience for the JCC community through warm greetings, excellent customer service, and seamless check-in processes Greet visitors and members and verify membership status upon check-in processing visitors through security check-in procedure Provide information regarding JCC membership, policies and procedures, program events and classes, current and upcoming activities and ensure policies are enforced. Answer incoming calls (through switchboard) and route calls using proper phone etiquette Process financial transactions and balance end of shift paperwork Follow established procedures in the event of an emergency (ie, contacting security/EMT/Fire Department) Process membership applications (ie, paperwork, payment, picture IDs) Lead facility tours and convert to membership Other Duties as assigned QUALIFICATIONS Education & Experience High school diploma Minimum of 1 year customer service experience Familiarity in processing financial transactions and maintaining cash drawer CPR/AED and First-Aid Certified (preferred) Ability to consistently work closing shift Thursday - Sunday Knowledge/Skills/Abilities Proficient computer skills (with the ability to learn proprietary system) Professional and friendly attitude Commitment to providing excellent customer service to members, guests, visitors and co-workers Ability to follow an emergency action plan Must be reliable and dependable in regards to attendance Ability to process cash transactions accurately Must respect and maintain confidentiality of members' information Helpful to work additional shifts when requested Interpersonal, Customer Service & Communication Skills Requires ability to effectively communicate JCC mission to staff, members. vendors and volunteers Requires high-level skills in customer service/member care Embrace and model the JCC Internal Service Standards of Respect, Gratitude, Communication, The Golden Rule, and Ownership/Accountability Exemplifies personal qualities of integrity, credibility and unwavering commitment to the JCC's mission Equipment Used Telephone Computer Fax Copier 2-way radios AED device PA system Work Environment The work environment characteristics are representative of a community center. The pace of work is variable with the possibility of multiple requests occurring simultaneously. The physical demands of the position include sitting/standing for long periods of time and using computer keyboard to complete tasks. EEO STATEMENT At JCC Indianapolis, our mission is to provide inclusive experiences that lead to personal growth and community building. We embrace and serve a diverse community, bringing together the best of multiple generations, cultures, religions, skillsets and thinking. We also know that the more inclusive we are, the better our community will be. As an equal opportunity employer, we stay true to our mission by ensuring that the JCC can be anyone's community.

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Greet and welcome guests upon arrival, ensuring a warm and positive first impression. ● Register guests into the hotel's system, verifying reservation details, address, and payment information. ● Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. ● Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. ● Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. ● Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. ● Answer telephone calls courteously, providing accurate information and service. ● Handle reservations with efficiency and accuracy. ● Assist with hotel shuttle or transportation services, ensuring timely and courteous service. ● Assist guests with luggage upon arrival and departure. ● Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. ● Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. ● Be aware of and prepare for incoming VIP guests. ● Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. ● Exhibit a positive and cooperative attitude as part of the team. ● Communicate effectively with coworkers and contribute to a supportive work environment. ● Handle and account for keys properly. ● Understand and adhere to emergency procedures and security policies. ● Ensure the confidentiality and protection of guest room numbers. ● Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. ● Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. ● Strong verbal and written communication skills. ● Basic computer skills. ● Knowledge of the hotel, its services, and the surrounding area. ● Ability to stand for extended periods, up to 8 hours. ● Ability to lift up to 15 lbs on occasion. ● Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. View all jobs at this company

Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you! Job Description Completes check in/out procedure with guests while ensuring it is more than a transaction. Ensures proper billing of accounts Helps directs guests around hotel and local area Is a point of contact for all guest requests, complaints, issues, and recovery Qualifications Must have an outgoing personality and able to maintain a smile in you voice. Must be able to multi task by talking with guests and utilizing computer at the same time Background in Hospitality preferred Additional Information All your information will be kept confidential according to EEO guidelines. We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.

Are you passionate about travel and eager to turn your enthusiasm into a rewarding career? We invite you to become a key player in our team, specializing in seamless, entertaining, and stress-free travel planning. As a Vacation Reservations Agent, you will have the opportunity to craft unforgettable journeys for our clients. Responsibilities: Travel Planning & Organization: Assist clients in creating tailored travel itineraries, ensuring every detail aligns with their preferences. Personalized Recommendations: Provide bespoke suggestions for accommodations, activities, and dining options to enhance the overall travel experience. Comprehensive Coordination: Manage all travel arrangements, including flights, accommodations, transportation, and excursions. Industry Insight: Stay updated on travel trends and destinations to offer the latest and most exciting options to clients. Exceptional Customer Service: Address inquiries promptly and support clients throughout their travel journey. Requirements: Technology: Smart phone or computer with a stable internet connection. Passion for Travel: Enthusiasm for creating engaging and entertaining travel experiences. Organizational Skills: Excellent ability to multitask and stay organized. Communication Skills: Strong customer service and communication abilities. Independence: Capability to work independently and meet targets. Compensation: This role offers a commission-based pay structure, rewarding your dedication and success in crafting exceptional travel experiences. Benefits: Travel Perks: Enjoy travel discounts and perks for your own adventures. Flexible Hours: Benefit from flexible working hours that support a healthy work-life balance. Dynamic Team: Join a creative and passionate team that values your contributions. If you reside in the United States, United Kingdom, Australia, or Mexico and are ready to turn travel dreams into reality, apply now! Note: This is a business opportunity, and we are seeking serious inquiries only. If you're ready to bring joy and relaxation to travelers seeking the perfect trip, join us on this exciting and fulfilling adventure!

Conduct operating functions of the Art Center's Front Desk. Represent the organization in a friendly, professional manner as the first point of contact for all students and visitors to the facility. Promote classes and membership benefits. Assist and provide an excellent customer service experience to all staff, faculty, students and guests. Essential Job Functions : Answer incoming phone calls: provide necessary information or direct to appropriate contact Work with students: assess needs, advise, and register for classes Solicit memberships to new students, current students and donors Process memberships in Activenet and work with Guest Service Lead to keep development software updated. Open and close facility (daily): arm/disarm security alarm, lock/unlock doors, turn on/off lights, cash register open/closing processes and technology-dependent art works Handle cash register sales: class supplies, merchandise, exhibition artwork, studio rental payments, gift certificates and tickets to IAC events Accurately process data entry functions: contact information, payments, refunds, transfers, discounts, memberships and adjustments Accept, record and disperse packages, mail and materials delivered daily Ensure that appropriate students, faculty and guests have access to necessary materials and rooms within the building Support co-workers in information sharing and empower them during challenging customer service interactions Work with Guest Services Team Lead and Operations Manager on improving guest relations by obtaining feedback, discussing ideas on current or possible SOPs, reviewing challenges and success stories Alert the Guest Services Team Lead of front desk supply and first aid needs Additional Job Functions as needed : Assist with preparation for upcoming Indianapolis Art Center events Assist with data entry for Communications, Development, Education and OutReach Departments Interact with students and guests providing insight to current exhibitions, OutReach projects and ArtsPark exhibits Assist with artwork pick up with artists, students and purchasers after exhibit closes or class ends Work with Operation Manager & Guest Service Team Lead in semester preparation: prepare paperwork, ensure studio paperwork is accurate and stocked, create open studio cards for appropriate students Assist Guest Service Lead with membership renewals: prepare paperwork, mail letters, and keep spreadsheet of membership expirations for renewals Assist with volunteer program Knowledge and Skill Requirements Computer and data entry experience Excellent phone and communication skills Knowledge of Microsoft Office and Outlook products Must be able to work independently and make sound decisions Other Requirements: Must have a flexible schedule as this this position works select hours during weekdays, weeknights, weekends, and holidays. Education and Experience : A combination of education, training and experience equivalent to a High School diploma plus 2 years customer service experience Physical Requirements and Working Conditions : Individuals must be able to communicate effectively both orally and in writing. Public speaking skills are essential Employee must be able to move freely about the work site and perform routine physical and manual tasks associated with the position including the ability to lift 25 lbs. daily

At Hampton Inn Indianapolis Downtown, we believe what we do each day truly does makes a difference in people's lives. We provide our guests a home away from home and treat them like our family. We offer great benefits for our team (FREE downtown parking, competitive wages, medical, dental, vision, life, incentives and bonuses). We offer an inclusive, fun, and safe environment. The icing on the cake? We get to come to work in a beautiful historic building that's full of charm in the heart of Downtown Indianapolis! This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. We are looking for an experienced agent to work the 3pm - 11pm shift, 5 nights a week.

The Guest Service Representative will perform a range of duties in a professional, courteous, and efficient manner, with a primary focus on guest check-in and check-out procedures. These responsibilities are designed to ensure a seamless guest experience, contributing to overall satisfaction while maintaining operational effectiveness. Duties may extend beyond the check-in and check-out process, encompassing additional tasks that support the smooth functioning of the guest services department. Responsibilities Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. • Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests Education and Experience HS Diploma or equivalent Minimum 3 months hospitality, general office, accounts receivable or customer service experience. This is an hourly position at $16 an hour

At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Part-Time Night Clean-Up Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential! What you'll do at Crew: Smile! 😊 Live our #1 Value of Safety Ensure the overall cleanliness of the location (inside and outside), including: Picking up trash Scrubbing walls, doors, stainless steel blowers, and equipment Cleaning the floors Crew's commitments to you: $16 - $18 per hour Daily pay options available at no cost to you Free carwashes, naturally 😊 A set schedule (typically 9:00 pm to 1:00 am) Industry-leading training Tuition reimbursement 401K with company match Crew's expectations: Must be at least 18 years old Be able to work 3 - 5 nights per week Have the ability to work in a fast-paced operations environment Be able to stand for extended periods of time (up to 8+ hours per day) Be able to hustle with a sense of urgency Be able to reach, twist, kneel, squat, run, and/or jump Be able to push/pull drums and materials with the appropriate equipment Be comfortable working near/around moving mechanical parts Be able to climb ladders, scaffolds, and platforms Be able to lift or move a minimum of 50 pounds Be able to operate and utilize electronic devices Be able to withstand extended exposure to all weather extremes Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace. We're really in the people business, we just happen to wash cars! Other details Pay Type Hourly

Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Tricoci University Of Beauty Culture to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Tricoci University Of Beauty Culture Guest Service Representative Days Indianapolis, IN Tricoci University of Beauty Culture 3.4 Indianapolis, IN Job Details Estimated: $22K-$27.8K a year 7 hours ago Qualifications Customer service Organizational skills Computer skills Cash handling Leadership Communication skills Entry level Full Job Description Guest Service Representative The Company: Tricoci University of Beauty Culture (TUBC) is a Chicago-based education company focused on the beauty industry. Founded by Mario Tricoci, an accomplished leader and world-renown innovator in the beauty industry, TUBC provides a premium education that develops graduates with the skills, knowledge, and professionalism desired by leading companies in the industry. Summary: Receive calls from prospective students, clients and direct the calls accordingly. Ensure high customer service standards and positively influence and motivate the students. Perform administrative functions. Abide by the school, state, and federal policies. Responsibilities: - Prepare work area and maintain master client file. - Ensure adequate supplies are available at the front desk. - Greet clients and schedule their services, suggesting add-on services. - Deliver superior customer service to each client. - Resolve client situations within company standards. - Handle all transactions for clients: Check-in, Check-out, Gift Card Sales, and VIP Program Sales. - Assist with and sell retail products. - Clean work area regularly each day. - Actively participate in sales promotions. - Close out and balance the cash drawer after each shift. - Responsible for cash drawer accuracy. - Ensure the new client card is filled out correctly and that each client understands that "All services are performed by students under the supervision of licensed Teachers". - Dust and re-stock retail shelves. - Maintain an accurate client system database. - Comply with all state, federal, and campus policies. - Assist with special projects. Knowledge, Skills, and Abilities: - Superior Customer Service Skills, consistent communication skills - Team Player - Cash Handling - Detail Oriented, Computer skills - Good organizational skills

pWelcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities!/p pstrong Job Responsibilities /strong/p ul li Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner/li li Ensures reservations are taken correctly and courteously/li li Must be proficient in computer operating system/li li Available at all times to deal with guest issues in a professional manner/li li Notify General Manager or equivalent immediately of any guest, employee, or cash concerns /li li Supervise property staff as needed/li li Ensure compliance of safety and security standards /li li Reports to the Regional Operations Manager in General Manager absence/li li Responsible for bank deposits in General Manager absence/li li Identify and follow up on life/safety issues and inspection issues/li li Notify General Manager or equivalent immediately of any safety and/or security violations of policy/li li Leave all desk and office areas in a clean and in a neat manner /li li Handle administrative duties as assigned/li li Take responsibility for insuring that property is always clean and free of any trash and debris /li /ul pstrong Skills/Experience/strong/p ul li Previous hospitality experience preferred but not required/li li Any combination of education and experience equivalent to high school diploma/li li Any other combination of education, training or experience that provides the required knowledge, skills and abilities/li li Ability to read, understand, interpret information found in a variety of reports and other internal hotel information/li li Ability to read, speak, write in an efficient manner in order to interact with guests and staff/li li Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc./li li Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.)/li li Ability to compose and express thoughts in a clear and concise way to ensure effective communication/li li Ability and flexibility to work long hours on a regular basis and as business conditions demand/li li Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments/li li Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems/li /ul pstrong Mental and Physical Demands/strong/p ul li Indoor work with hard and carpeted surfaces/li li Standing for eight (8) hour shifts/li li This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus/li li Exposure to extreme weather conditions, cold and heat/li li Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time)/li li Use of computer terminal, which requires extensive eye contact with a video display terminal/li /ul pstrong Travel Demands/strong/p ul li Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance./li /ul pstrong Perks amp; Benefits/strong/p ul li Easy to follow training programs amp; supportive team throughout the onboarding process/li li Health, dental, vision, life and disability insurance for Full-time Employees/li li 401k with company match /li li PTO for Full-time employees/li li Sundays off and No late shifts!/li li Flexible schedules /li /ul pem The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate./em/p

Guest Services Representative Posting and Description Scarlett Hotel Group was created BY and FOR the next generation of hospitality leaders. Established by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do and are excited to come to work each day. As a Guest Services, a day at the office can include: • Being a Chief Reminding Officer to your team by ensuring checklists and daily tasks are completed accurately, to ensure a smooth and profitable operation. • Engaging with our guests by responding to reviews in a timely manner and honoring our Rewards members with unexpected delights! • Showcasing your self-confidence, energy and enthusiasm during huddles and ensuring Guest Service Targets are exceeded. REQUIREMENTS ABOUT YOU Do you always come up with solutions instead of just bringing problems to the table? When faced with staffing challenges do you rise to the occasion and step in as needed? Do you understand what motivates your team and are able to tap into those needs and desires in an effective way? Do you take time and resources to engage in professional development so that you can better support your team? If so, you might be our next Guest Services Team Lead! You are creative and a team player. You motivate and captivate your team with your tender approach and your impressive knowledge of how to wow your guests. You meet deadlines and feel comfortable coaching teams and are focused on attention to detail. You know a little bit about all aspects of hotel operations including food and beverage, guest services and housekeeping and can inspire others to collaborate with you. You are flexible and understand that your job is not a typical 9-5, and your weekend presence is often required to support your team. You are pleasant and infectious; your team members just can't wait to be around you! View all jobs at this company