Front Desk Agent Jobs in Berkeley, NJ

The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - integ Rity, dEdication, consis Tency, expe Rience and inn Ovation! Requirements ⦁ A positive upbeat personality. ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Environment ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked. Compensation: $0.14 - $0.20 per hour With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************

Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods

As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests, handling their inquiries and requests promptly and efficiently. Your main goal will be to create a welcoming and friendly atmosphere for our guests, ensuring their satisfaction and loyalty to our brand. Minimum Qualifications: High school diploma or equivalent Excellent communication and interpersonal skills Ability to work flexible hours, including weekends and holidays Proficient in Microsoft Office and basic computer skills Ability to multitask and work in a fast-paced environment Preferred Qualifications: Previous experience in a hotel or hospitality industry Fluent in a second language Experience with hotel management software Ability to handle cash and credit card transactions Strong problem-solving skills Responsibilities: Greet and welcome guests in a friendly and professional manner Check-in and check-out guests, ensuring accuracy of information and timely processing Handle guest inquiries and requests promptly and efficiently Maintain a clean and organized front desk area Collaborate with other departments to ensure guest satisfaction Skills: As a Front Desk Agent, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our guests. You will also use your multitasking and problem-solving skills to handle guest inquiries and requests promptly and efficiently. Proficiency in Microsoft Office and basic computer skills will be necessary for processing guest information and maintaining accurate records. Preferred qualifications such as previous experience in a hotel or hospitality industry, fluency in a second language, and experience with hotel management software will be beneficial in providing an exceptional guest experience.

Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Disclaimer: This posting is for pipeline purposes only and is not an active job opening. By submitting your application, you will be added to our talent pool for future opportunities that match your qualifications. We encourage you to apply so we can connect when a relevant position becomes available. Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

The DoubleTree Hotel of Tinton Falls is seeking passionate customer service professionals to join our award-winning team as a Full-Time Front Desk Representative. If you thrive in a fast-paced environment and love to brighten someone's day by providing an outstanding guest experience, we want to hear from you. Highly motivated and exceptional individuals who succeed in this role have the potential to grow with our company. **PLEASE NOTE** We are currently seeking candidates to work both full-time (32-40 hours). Candidates must be willing and available to work a variety of the following shifts including weekdays and weekends: 7:00 a.m. - 3:00 p.m. 3:00 p.m. - 11:00 p.m. Varied mid-shifts (ie: 9:00 a.m. - 5:00 p.m., 12:00 p.m. - 8:00 p.m., etc.) Please do not apply if you are not able to work the required flexible shifts Requirements · Demonstrate a take-charge attitude and excellent communication skills in a highly visible and vital role · Effectively assist guests with check-in, check-out, and managing reservations · Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner · Collaborate with fellow team members and other hotel departments to promote a positive work environment · Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay · OnQ pm experience is a plus · *Must be willing and able to work flexible hours including nights, weekends, and holidays*

As a office team member, you'll be on the fore-front of cutting edge technology, high end training and sophisticated systems through our Office Department. As a member of our Office Staff Team your main role will be to generate leads by developing a rapport with clients, understanding our service opportunities, helping with qualifying and closing sales and more importantly keep each of our clients and their businesses informed about new products or services that they may require or wish to purchase from time to time. You'll Plan, develop business opportunities at your assigned desk. Initiate sales process by collecting and understanding clients requirements. Build rapport with potential clients, clearly presenting our value proposition and capabilities; overcome objections and negotiate while keeping the company's best interest at heart. Grow clients by both introducing them to new products/ services and by expanding existing product/service offered. Contribute by sharing competitive products information and customer needs to our clients and their businesses. Achieve revenue goals by leading customers through an end-to-end sales cycles by completing technical work fast and effectively. You'll have 7+ years of relevant work experience in business development and service work. Experience in highly cross-functional, fast-moving, global environment. Experience working with executive level business and marketing leaders within client organization. Passion to learn and solve complex customer requirement. Our Office Staff Team Job Description & Requirements Secretary and Phone Operator. Helps with office work, by straightening the office desks. Handles answering the operator extension. Handles the everyday Secretarial duties. Handles, keeping the office clean and neat for management. Requires Secretarial skills and computer knowledge to go with said title.

Full-time Description Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Administrative Assistant - Data Entry Job Type: Full-TimeAre you looking to start or grow your career in a supportive and friendly office environment? We're hiring! Our expanding company has an entry-level opening for a reliable, detail-oriented Administrative Assistant. What You'll Do: Enter and organize data. Help prepare basic reports by collecting and summarizing information. Maintain simple records and ledgers. Assist with reconciling accounts and checking for accuracy. Contribute to the team by tackling tasks and learning as you go. What We're Looking For: Comfortable using a computer with basic typing skills. General knowledge of Excel and Word (we'll provide training for the rest!). Good communication and a positive attitude. Attention to detail and a willingness to learn. What We Offer: $17.50-$20.00/hour, with opportunities for growth. A supportive team environment where your effort is appreciated. Flexible learning opportunities to build your skills. Note: Health benefits are not included. If you're ready to take the next step and grow with us, we'd love to hear from you! Visit **************** for more information.

Why us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Full-time employees are eligible for: Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests. Responsibilities * Warmly greet hotel guests and provide a seamless registration, arrival, and departure process for all guests * Maintain thorough knowledge of property and local attractions to best advise guests, as well as distributing reading material for guests. * Communicate with Customer Care for future reservations via telephone calls. * Assist with booking guest reservations that are walk-ins. * Respond to guest requests and communicate with other departments as it relates to those requests. * Provide alternative options to guests if their requests cannot be satisfied. * Offering bell assistance to each guest upon departure. * Perform other duties as assigned including, but not limited to, assisting Rooms Control based on coverage and business demands. * Adhere to all protocols and guidelines as it relates to the property, including wiping down all high-touch surfaces before registering guests. * Other duties as assigned. #indeed AC Qualifications * High School Diploma or equivalent education required and minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience. * Ability to work flexible schedules, including nights, weekends, and holidays as required. * Must possess strong mathematical skills specific to position responsibilities. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

The La Quinta and Hawthorn Extended Stay by Wyndham Mount Laurel/Moorestown, a part of Lahn Hospitality and Amusement Group, is seeking a part-time Guest Service Agent for its dual branded hotel. About Wyndham & Dual Branded Mt. Laurel Location Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them. The LaQuinta and Hawthorn Extended Stay property will be a select service hotel complete with 125 rooms, an indoor swimming pool, exercise gym, a meeting space, and limited food service including breakfast buffet. Position Description We are looking for a customer service professional to join our Dual Branded LaQuinta and Hawthorn Extended Stay Mount Laurel/Moorestown! As a key member of the team, the Guest Service Agent has influence and accountability for the day to day guest experience in the hotel. Reporting to the Operations Supervisors, the Guest Service Agent will be responsible for maintaining the highest of customer service to help the property to achieve its business goals. Job Responsibilities Taking, modifying, and canceling guest reservations. Communicating hotel facilities and services to guests. Providing information on the local area and points of interest. Assisting guests with arrivals and departures. Answering the front desk phone. Cash handling. Requirements A high school diploma or general equivalent (GED) preferred. Customer service experience preferred. Must be capable of handling money accurately. Reading, math, and communication skills. Ability to work weekends and holidays is required. Ability to work overnights. Rate: $16/hour If you are interested in becoming a leader in the hospitality industry, Lahn Hospitality group is the company for you.

Why Bally's? Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you! The Role: Assists guests with checking in/out of the hotel. Make yourself available to guests' questions and commentary so that you can learn from them every day. Responsibilities: * Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures. * Checks out guests, settles all pay folios, and posts charges per established departmental policies and procedures. * Creates reservations based on established guidelines. * Issues room keys and relays instructions to Bell Person. * Dates, stamps, sorts and racks incoming mail and messages. * Blocks and dispenses rooms for arriving guests. * Maintains bank in accordance with established company and departmental policies and procedures. * Is familiar with property, services, and events; answers questions and provides information as requested by guests. * Completes special assignments for Supervisor Hotel Operations and above as requested. Other Duties as assigned. Qualifications: The ability to read, write and speak English sufficiently to perform job. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Let Bally's Bet on You - We can't wait to meet you! "Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE"

ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Handles the processing of all hotel reservations, assigns rooms, and registers guests. Prepares packages for both Sales and Hotel, including the ordering, banking, and reconciliation of coupons. Coordinates check‑in and check‑out times with Marketing, tour escorts for groups, and luggage delivery and pick‑up schedules. Ensures that all rooms are cleaned by Housekeeping before keys are issued. Responsible for posting charges, settling folios for individuals, groups and due‑outs communicated through Housekeeping. Receives cash, checks, and credit cards in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills and issues change. Provides reservations for Casino/Hotel guests, which include airline, shows and restaurants. Handles special requests for guests, including limousines, flowers and arrangements for special occasions. Responsible for messages, mail and packages left for guests and departments within Hotel/Casino, and control of safe deposit transactions. Empowered to ensure customer problems/complaints are resolved in a prompt, courteous and efficient manner. Administers superior customer service to all guests. Authorized to view only the pre-approved room comping level; they do not have authority to change information. Maintains knowledge of hotel, community and special events in order to accurately provide guests with needed information. EDUCATION/SKILLS/EXPERIENCE: High school diploma. Proficiency in typing, computer skills. Outstanding public relations and communication skills. Experience in handling money. Professional appearance; working knowledge of the Atlantic City area. One year, preferably in hospitality industry or related field. DISCLAIMER: “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

Spray Beach Hotel Long Beach Island located at 2399 Atlantic Avenue in Beach Haven, New Jersey is currently hiring seasonal Front Desk Clerks for our 2025 season. The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.

ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures. Checks out guests, settles all pay folios and posts charges per established departmental policies and procedures. Creates reservations based on established guidelines. Issues room keys and relays instructions to Bell Person. Dates, stamps, sorts and racks incoming mail and messages. Blocks and dispenses rooms for arriving guests. Maintains bank in accordance with established company and departmental policies and procedures. Is familiar with property, services and events; answers questions and provides information as requested by guests. Completes special assignments as requested. EDUCATION/SKILLS/EXPERIENCE: The ability to read, write and speak English sufficiently to perform job. High School Diploma or equivalent preferred. Previous hotel experience preferred. DISCLAIMER: “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”

The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - integ Rity, dEdication, consis Tency, expe Rience and inn Ovation! Requirements ⦁ A positive upbeat personality. ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Environment ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked."

Spray Beach Hotel Long Beach Island located at 2399 Atlantic Avenue in Beach Haven, New Jersey is currently hiring seasonal Front Desk Clerks for our 2025 season. The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally, demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures. Checks out guests, settles all pay folios and posts charges per established departmental policies and procedures. Creates reservations based on established guidelines. Issues room keys and relays instructions to Bell Person. Dates, stamps, sorts and racks incoming mail and messages. Blocks and dispenses rooms for arriving guests. Maintains bank in accordance with established company and departmental policies and procedures. Is familiar with property, services and events; answers questions and provides information as requested by guests. Completes special assignments as requested. EDUCATION/SKILLS/EXPERIENCE: The ability to read, write and speak English sufficiently to perform job. High School Diploma or equivalent preferred. Previous hotel experience preferred. DISCLAIMER: “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”