Front Desk Agent Jobs in Bedford, NY

We are seeking a professional and organized Receptionist to join our clients team. The ideal candidate will be the first point of contact for visitors and callers, handling front desk responsibilities while also supporting administrative and accounting tasks. Key Responsibilities: Greet and assist visitors in a friendly and professional manner Answer, screen, and direct phone calls efficiently Maintain office records and filing systems (including pulling and organizing files) Process incoming and outgoing mail and messages Perform basic data entry and clerical tasks using Excel and Word Organize and file documents in alphabetical order Assist with basic accounting tasks (if applicable) Maintain a tidy and welcoming reception area Qualifications: Previous experience as a receptionist a must Basic knowledge of accounting is a plus Proficiency in Microsoft Excel and Word Strong organizational and multitasking skills Excellent communication and interpersonal skills Ability to handle confidential information with discretion Qualified resumes to *****************

*** How much Administrative experience do you have? *** What is your visa status (US Citizen, Greencard Holder, H1-b, etc.)? *** What is your target base salary? *** Where do you currently live (city, state)? *** Are you able to work in New York, NY (and later in Yonkers)? *** What is your availability to start a new role?

MEDICAL FRONT DESK RECEPTIONIST Full-time, Direct hire Hours: Mon-Fri 8:00 am- 5:00 pm Salary Range: Up to $25/hr + benefits + $300 SIGN-ON BONUS! Esteemed multi-specialty medical practice is seeking a FRONT DESK RECEPTIONIST to provide excellent patient services via phone and in person. THE RIGHT PERSON HAS… ✔Previous medical reception experience or office background. ✔EHR (Electronic Health Records) experience. ✔Superior Customer Service skills ✔Good interpersonal skills ✔Positive outlook and upbeat personality *Competitive pay based on experience. Rich benefits package including Medical and Dental benefits, PTO, Holiday Pay, 401k & Profit Sharing. WE'RE INTERVIEWING NOW!

Job Details Entry Southport Hotel Corp - Southport, CT N/A Full Time Undisclosed Undisclosed Undisclosed Any Hospitality - HotelDescription RESPONSIBILITES: 1. Welcome guests on their arrival to the hotel, wish them well on their departure 2. Ensure guest satisfaction is delivered on a consistent basis 3. Process guest check in and guest check out according to established Standards & Procedures 4. Ensure guest requests are properly followed up 5. Adhere to established hotel credit and cashiering policies 6. Responsible for the cash bank issued 7. Report to management guest comments via Front Office logbook 8. Be able to complete any incoming Reservation or inquiry 9. Maintain constant communication through logbook 10. Be familiar with Restaurant, Room Service and Bar hours and menus 11. Handle all guest complaints according to established procedures 12. Balance all cashiering work at the end of the shift. Reporting any shortage or overage immediately to the attention of the Guest Service- Shift Leader 13. Be familiar with all room types and rate structure of DELAMAR 14. Review daily, the function sheets and Front Office memos to keep abreast of hotel information Qualifications Highschool diploma/GED Required Knowedge in Opera PMS system preferred Must have previous hotel/hospitality experience Must be able to work weekends/holidays Must have great customer service skills

The Welcome Desk Sales Ambassador enriches the museum experience by delivering top-notch customer service to children and their families as they enter the museum. Greets and welcomes visitors while accurately managing cash and credit card transactions for the sale of tickets, memberships, museum programs and/or special events. Handles inquiries, considers the needs of the visitor, makes recommendations and demonstrates strong influencing and sales skills. The position requires schedule flexibility and a part-time commitment of sixteen to twenty-nine (16 - 29) hours per week, including a minimum of one (1) weekend day and occasional holidays and evenings as assigned by management. Position Responsibilities: Customer Service and Visitor Stewardship * Smiles and says hello! Exemplifies outstanding customer service; proactively anticipates the needs of visitors while maintaining the highest level of professionalism and support. * Maintains a sound knowledge of the museum's various admissions charges and options and provides guidance and information during the transaction. Works within established customer relations and operational standards and guidelines. * Processes cash and credit transactions in fast-paced environment in a responsible manner following established policies and procedures. * Listens to visitor ideas and concerns and regularly communicates with management about visitor experiences. Provides input for continuous improvements that support our mission. Sales and Accountability * Maintains an expert level of knowledge and proficiency in the museum's admissions and ticketing software; provides support in maintaining the integrity of membership data in Altru. * Responsible for helping to meet and/or exceed earned income goals by promoting museum membership, programs, school and group experiences, birthday parties and special events. * Talks with visitors about their needs in order to recommend the most appropriate experiences, programs and services. * Maintains a thorough knowledge of the museum's exhibit content and programs and takes accountability for learning relevant content. * Consistently punctual and prepared for scheduled shifts, meetings, events or programs. * Contribute to daily sales target and membership goals * Become a brand ambassador by quickly developing a deep understanding of our museum, mission and different level memberships Teamwork and Collaboration * Works collaboratively with Finance, Information Center and Visitor Experience Managers, Educators, Facilities and Exhibits Teams to ensure all issues involving customer service are resolved. * Ensures accuracy of data entry and supports Marketing Team in gathering data to support marketing efforts. * Helps organize and restock front desk supplies and maintains a neat, presentable and welcoming front desk area. * Helps with crowd control and line management when necessary. Requirements Required Education / Certification: * High School diploma required. Minimum Experience/Skills/Certificates: * Previous experience in retail, customer service, general sales or related field. * Proven success in a consultative sales environment; consistently meets and/or exceeds established measurable goals. * Excellent data entry skills; requires familiarity with administrative software including email and scheduling. * Strong computer skills including Microsoft Office, Word, Excel, Power Point and proven ability to learn new systems and software. Experience working with Blackbaud Altru software a plus. * Self-motivated with a strong work ethic; ability to be both helpful and assertive when promoting museum membership, programs and events. * Consistently provides quality customer service and is responsive to customer service issues; approaches work with a friendly, self-assured, professional and patient manner. * Effective communication skills; ability to listen and interpret the needs of the customer and make appropriate recommendations; Spanish or bilingual desirable. * Must possess excellent interpersonal, organization and problem solving skills; consistently uses good judgment in the presence of museum visitors, other staff, volunteers and community partners. * Sensitive to diversity including individuals with physical challenges or special needs. * Knowledge of Stepping Stones Museum for Children is a plus; experience in a non-profit environment preferred. * Ability to kneel, walk and/or stand for prolonged periods of time; ability to lift and maneuver up to 10 - 50 pounds; operate and load/unload museum resources. Salary Description $16.35hr

City, State:Fort Lee, New Jersey The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Job Title: Front Desk Agent Department: Front Office Reports To: Leadership Team, General Manager Scope of Position: Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Primary Responsibilities: The major responsibility is to operate the functional areas of guest services, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel's computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently. Maintains a “can do” and a “guests first” attitude at all times. Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations Attends scheduled training sessions within the hotel as dictated by the brand and the hotel management.

divstrong Description/strongbr/pbr/ /p ul li Be available to work a flexible schedule, including weekends, holidays, and varied shifts./li li Handle guest complaints ensuring guest satisfaction./li li Process all check-ins and check-outs according to established hotel requirements./li li Adhere to payment, cash handling and credit policies/procedures./li li Generate, print, and distribute daily reports to designated departments/personnel./li li Resolve discrepancies on the room status report with Housekeeping./li li Other duties as assigned./li /ul pbr/strong Responsibilities/strongbr/Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. br/br/strong Qualifications/strongbr/ /p ul li High school graduate or equivalent./li li Minimum one year customer service experience; previous hotel experience preferred./li li Ability to satisfactorily communicate with guests, management, and co-workers to their understanding./li li Computer experience preferred./li li Bilingual English/Spanish a plus./li li Knowledge of local activities and attractions appropriate for clientele./li /ul pbr/br/br/ /pbr/br//div

Located in a beautiful West Norwalk residential neighborhood, LaKota Oaks is the ideal retreat for weddings and private events. Come join a fun team with a fun culture! The property currently consists of our 120 room recently renovated hotel, indoor swimming pool, basketball court, and racquet ball courts. Perks for being a full-time team member: Benefits for Full-time team members 401k for Full-time team members Discounted merchandise and dining Fun work culture Summary: The overnight Guest Services Agent represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure that every guest experiences superior guest care. This role also represents overnight security by ensuring everything is locked, walking the property, and identifying anything that may need to be addressed. Responsibilities: Know, understand, and adhere to company established policies and procedures. Ensures guest interactions are always positive. Smiles with every guest. Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Completes daily checklist. Knows room locations, types of rooms available, and room rates. Registers arriving guests and assign rooms. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Coordinates guest room maintenance work with the maintenance division. Uses persuasive selling techniques to sell rooms and to promote other services of the property, including dining and entertainment. Knows daily activities and meetings taking place on the property. Reports any unusual occurrences or requests to the manager or assistant manager. Manages and resolves all guest complaints in a professional and courteous manner. Processes guest check-outs and handles monetary transactions. Maintains guests' privacy. Maintains a high level of professional appearance and demeanor. Walks the property looking for anything suspicious and potentially addressing it in the appropriate manner. Ensures the property is locked down correctly. Performs other related duties as assigned. Requirements High school diploma or equivalent preferred. Experience with Opera Cloud systems highly preferred. Ability to communicate with the public, hotel staff, and management in a professional manner. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. Ability to learn safety, emergency, and accident prevention policies and procedures. Skilled in the use of front office equipment. Knowledge of proper telephone etiquette. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Salary Description 17.00/Hr

Job Details Larchmont, NY $18.00 - $22.00 HourlyDescription Founded in 1880, Larchmont Yacht Club (LYC) is one of the most prestigious private yacht clubs in the United States. Nestled on a 15-acre waterfront campus just 16 miles from New York City, LYC offers a year-round social and recreational experience, including sailing, tennis, paddle, swimming, and diving. The club is home to elite-level junior sailing programs, a rich tradition of hospitality, and an unwavering commitment to excellence. Position Overview The Front Desk Agent serves as the first point of contact for members and guests, providing a seamless, welcoming, and professional experience. This role is responsible for managing guest check-ins and check-outs, handling reservations, answering calls, and delivering concierge services that enhance the overall club experience. The Front Desk Agent works closely with the Director of Clubhouse Services, other departments, and fellow team members to ensure exceptional service and operational efficiency. This position requires a strong hospitality mindset, excellent communication skills, and the ability to multitask in a fast-paced environment. A polished and professional demeanor is essential, as the Front Desk Agent represents the elegance and tradition of Larchmont Yacht Club. Key Responsibilities Member & Guest Services Warmly welcome members and guests, creating a personalized experience. Manage guest check-ins, check-outs, and reservations, ensuring accuracy and efficiency. Handle room assignments, accommodate special requests, and coordinate with housekeeping for room status updates. Provide concierge services, including restaurant recommendations, transportation arrangements, and special requests. Address and resolve member concerns with professionalism and discretion, escalating issues when necessary. Reservations & Operations Process same-day and future reservations, cancellations, and no-shows. Maintain up-to-date knowledge of club events, functions, and activities to assist members effectively. Operate the electronic property management system (PMS) and ensure all data is recorded accurately. Handle cash, credit card transactions, and room charges in accordance with club policies. Assist in managing merchandise sales in the club shop, including inventory tracking and ordering. Support the Food & Beverage department with administrative tasks as needed. Communication & Coordination Answer and direct phone calls, providing accurate information and routing inquiries appropriately. Liaise with Housekeeping and Maintenance to ensure guest rooms and club facilities meet the highest standards. Maintain the front desk and lobby area, ensuring a clean, organized, and welcoming environment. Prepare and distribute the daily event and function sheets, keeping all departments informed. Attend staff meetings and training sessions to stay updated on club policies and best practices. Qualifications Qualifications & Experience High school diploma or GED required; some college coursework preferred. Minimum of one year of front desk or guest service experience in a luxury hotel, private club, or high-end hospitality setting preferred. Proficiency in property management systems (PMS), Microsoft Office, and/or Google Suite. Strong ability to multitask, remain composed under pressure, and deliver impeccable service. Exceptional verbal and written communication skills. A polished, professional appearance and demeanor aligning with the club's standards. Familiarity with basic accounting procedures, point-of-sale (POS) systems, and cash handling. Ability to work collaboratively with a team while also taking initiative in individual responsibilities. Work Environment & Physical Requirements Must be able to stand, walk, and sit for extended periods. Occasional bending, lifting (up to 20 lbs.), and reaching. Must be comfortable working in a fast-paced, high-touch hospitality setting. Schedule & Availability Flexibility required - shifts may include mornings, evenings, weekends, and holidays. Time off is limited during peak seasons to ensure exceptional member service. Why Join Larchmont Yacht Club? Work at one of the most prestigious private yacht clubs in the country. Be part of a close-knit, professional, and service-driven team. Enjoy a beautiful waterfront work environment with engaged and appreciative members. Opportunities for growth and professional development within the hospitality and private club industry. Join us in delivering exceptional service and creating memorable experiences for our members and guests.

Hilton Garden Inn Danbury is hiring for a Guest Service Representative (Hotel Front Desk Agent). This position will require a flexible schedule and the availability to work 7am-3pm on some days and 3pm-11pm on others. Must be proficient with computers and a fast paced environment. Must be able to Multi-task. This can be a full time or part time position. Weekends and Holidays are required. Hilton OnQ Experience Preferred. We offer a fast paced, hotel environment with a very attractive employee travel plan. Responsibilities * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments

Come thrive with us at our exquisite Independent Living Community, Waterstone of Westchester! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community! *PER DIEM, 8am-4pm and 4pm-12am various Weekdays and Weekends What Makes Bridges/Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you! If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you'll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast - all with the common goal of delivering an exceptional senior living experience for our residents. At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family. Why Choose EPOCH Senior Living? We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year. Full-Time Benefits Package Medical Plans and Dental Plans with Blue Cross Blue Shield Vision Plan with MetLife Vision Flexible Spending Accounts 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match $50,000 Life Insurance Policy VOYA Voluntary Benefits Critical Illness and Accident Verizon Cell phone Discount Wishbone Pet Insurance Discount Training and Growth Opportunities Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable Free Parking $1,500 Refer a Friend Bonus Incentive Responsibilities The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities. The front desk concierge works with families and liaisons between department managers. Qualifications Candidates must be pleasant, able to work with others and some office experience helpful. Must be outgoing and personable, good communicator, courteous and have excellent customer service skills. Computer and phone experience required. Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong passion for seniors, we invite you to become part of an EPOCH team! “I love knowing that I've made a positive impact on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!” - Eileen, Dietary Aide at Bridges Nashua You may contact Jessica Kennedy, Corporate Recruitment Manager at ************ for any questions. Waterstone of Westchester 150 Bloomingdale Rd White Plains, NY 10605 Pay rate: $18.00-$20.00 per hour Full job description available on request Walk-In's Welcome! *************** About EPOCH Senior Living Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges by EPOCH is New England's largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges , Waterstone communities are known for offering seniors 62 and over a luxury senior living experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ESSENTIAL JOB FUNCTIONS: 1. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. 2. Run audit reports/journals from the front office system, Point of Service and the computer. 3. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. 4. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. 5. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. 6. Comply with attendance rules and be available to work on a regular basis. 7. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Benefits: Flexible schedule Free food & snacks Free uniforms Paid time off Training & development Health insurance Guest Service Agent We are seeking a friendly and efficient Guest Service Agent to provide excellent service during check-in, throughout guests' stays, and at checkout while maximizing room revenue and occupancy. This role includes working the Night Audit shift from 11 PM to 7 AM as needed. Qualifications: High School diploma or equivalent required; college coursework or hotel experience preferred. Computer experience and strong communication skills are essential. PMS (Property Management System) experience is a plus. Ability to multitask and maintain a friendly, professional demeanor at all times. Must be able to lift up to 15 lbs and stand during the entire shift. Key Responsibilities: Greet and assist guests, ensuring a positive experience. Handle check-ins, checkouts, and inquiries about hotel services. Manage reservations, rate quoting, and follow cash handling policies. Complete shift checklist, balancing paperwork and ensuring accuracy. Be knowledgeable about hotel services, promotions, and emergency procedures. Maintain cleanliness and organization at the Front Desk. Additional Requirements: Must be able to work the Night Audit shift from 11 PM to 7 AM ( If needed ) Must be able to handle cash and credit card transactions. Strong problem-solving skills and ability to anticipate guest needs. Apply now to join our team at Northport Hotel! Compensation: $18.00 - $21.00 per hour The Northport Hotel is a brand new boutique hotel in the heart of historic Northport NY. We offer 26 luxury rooms that feature 5 star amenities and a service experience to match. We are proud to be the home of our 170 seat casual fine dining restaurant serving lunch, brunch, pre theater and dinner 7 days per week. We are guided by our mission and vision statements to provide extraordinary guest experiences to all who visit us. To do this we are looking for team members that love to serve others, work in a team first environment and enjoy continually striving to be the best to join the team. If you feel you can make a positive impact on each guest who visits the hotel, we would like to speak to you. We offer competitive wages & benefits, clear vision on our why we are who we are, respect for each and every team member, training and an inclusive environment.

Guest Service Agent To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. Check guests in and out efficiently and in a friendly manner. Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handle special requests. Monitor room availability. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Offer and properly handle requests for wake-up calls. Know how to clean guest rooms to standards. Clean lobby, meeting room, vending room, breakfast room, and back office area. Work on laundry during down times adhering to standards. Open and close shift; make cash drops. Ensure all credit cards, cash, and change fund are balanced throughout each shift. Inform management of any guest or systems related complaints or problems. Communicate with incoming staff and management by logging pertinent information in the pass on log. Keep maintenance informed of all maintenance needs. Pass on guest lost and found inquiries to management or supervisors. Assist in marketing effort by completing Company Tracking nightly. Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures. Practice safety standards at all times. Be able to move luggage or packages weighing up to 40 lbs. Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management, of which employee is capable of performing

Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY. Position Overview : As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies. Duties and Responsibilities : Answers phones and triage calls Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource). Collect and document patient chart items (consent, license, insurance, facesheet, picture). Schedule patient appointments and alert appropriate team members. Order office supplies and manage presentation of the front desk and waiting room. Effectively sign in patients and alert appropriate departments of patient's arrival. Process payments (patient balances, copays, vitamin purchases). Actively participate in monthly Front Desk Department meetings. Responsible for Faxes, Medical Records. Confirm Patient Appointments. Qualifications Proficiency in verbal communication in English and understanding of basic written English. Demonstrated ability to work effectively in a team environment. Demonstrated problem solving skills in a complex environment. Demonstrated effective interpersonal relationship and customer service skills. Good organizational and time management skills Education & Experience High School diploma or equivalent required Previous experience in customer or patient service required Immunization: Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy. TB inoculation Flu vaccine Others as they become required Benefits (if applicable): 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility

As the Front Desk Corporate Receptionist, you will be the first point of contact for visitors and clients, representing our company with the highest level of professionalism and courtesy. Your role is crucial in ensuring smooth operations and providing exceptional customer service. Responsibilities include but are not limited to: providing information concerning services and receiving and answering request for information from customers and employees. *This is a permanent, direct hire position. Hours for this position: Monday-Thursday: 7:00AM-3:00PM Friday: 8:00AM-2:00PM REQUIRED SKILLS AND EXPERIENCE -High school diploma or equivalent -2 years of experience as a receptionist in a corporate environment -Excellent verbal and written communication skills -Proficient in Microsoft Office Suite and other relevant software -Strong organizational and multitasking abilities -Professional appearance and attitude -Personable and approachable, with a customer-focused mindset -Demonstrated awareness and attention to detail NICE TO HAVE SKILLS AND EXPERIENCE -Additional education or certification in office administration is a plus -Experience with SAP -C-Cure experience (Security Management)