What does a Franchise Owner do?

Franchise owner responsibilities
Here are examples of responsibilities from real franchise owner resumes:
- Manage preparation and growth of monthly email newsletter, Facebook interface.
- manage all account payable and accounts receivable, A/P aging, A/R aging.
- Manage website and administer social media platforms such as Facebook to boost traffic and business sales.
- Own and manage apartment community; perform scheduling, data entry, marketing, A/P, A/R, payroll and advertising.
- Manage complete operation of the HVAC and refrigeration service company
- Direct day-to-day business operations, including payroll, inventory control, and profit/loss statements.
- Utilize QuickBooks to analyze expenditures and handle accounting and bookkeeping for each store.
- Verify quantities and costs of food and beverage purchase and sell from records of POS and inventory systems.
- Convert parts of static HTML site to PHP to prevent the header/footer from repeating on every page in HTML.
- Perform tests on experimental products to ensure that UL, CSA, ISO, and SAE standards are met.
- Job responsibilities include diagnosis and repair of all major appliances and HVAC equipment, whether they are residential or commercial.
- Perform all duties of the business, including hanging drywall, painting, glazing windows, drywall repairs, and caulking.
- Create and maintain reliability room database in SharePoint.
- Maintain and completely weekly inventory using POS computerize systems.
- Utilize QuickBooks to maintain business activities and prepare year-end business taxes
Franchise owner skills and personality traits
We calculated that 57% of Franchise Owners are proficient in Commercial Cleaning, Senior Care, and Customer Service. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Franchise Owners that have these skills listed on their resume here:
- Commercial Cleaning, 57%
Provide commercial cleaning services to industrial warehouses and educational institutes in inland empire area.
- Senior Care, 30%
Represented the leading Company in the nation in Senior Care.
- Customer Service, 3%
Headed high-impact marketing initiatives, provided fiscal oversight, ensured budget control, and facilitated provision of world-class customer service.
- Payroll, 2%
Directed day-to-day business operations, including payroll, inventory control, and profit/loss statements.
- Franchise Business, 1%
Developed direct mail franchise business targeting local merchants, providing coupon distribution throughout the community.
- Financial Statements, 1%
Analyzed financial statements, sales and activity reports and other performance data to measure productivity and meet organizational goals.
Most franchise owners use their skills in "commercial cleaning," "senior care," and "customer service" to do their jobs. You can find more detail on essential franchise owner responsibilities here:
Communication skills. The most essential soft skill for a franchise owner to carry out their responsibilities is communication skills. This skill is important for the role because "top executives must be able to convey information clearly and persuasively." Additionally, a franchise owner resume shows how their duties depend on communication skills: "oversee versatile elements of customer service including digital marketing, communications and website development to expand client base and increase retention. "
Leadership skills. Another essential skill to perform franchise owner duties is leadership skills. Franchise owners responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Franchise owners also use leadership skills in their role according to a real resume snippet: "provide day-to-day leadership for 35 employees, including handling payroll duties. "
Problem-solving skills. A big part of what franchise owners do relies on "problem-solving skills." You can see how essential it is to franchise owner responsibilities because "top executives need to identify and resolve issues within an organization." Here's an example of how this skill is used from a resume that represents typical franchise owner tasks: "owned and operated money mailer franchise selling integrated media solutions to local businesses. "
Time-management skills. Another common skill required for franchise owner responsibilities is "time-management skills." This skill comes up in the duties of franchise owners all the time, as "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." An excerpt from a real franchise owner resume shows how this skill is central to what a franchise owner does: "organize and prioritize work to meet payroll processing deadlines. "
The three companies that hire the most franchise owners are:
- MMac Tools9,764 franchise owners jobs
- JJani-King4 franchise owners jobs
- RResourceOne2 franchise owners jobs
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Franchise owner vs. General manager of operations
General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.
These skill sets are where the common ground ends though. The responsibilities of a franchise owner are more likely to require skills like "commercial cleaning," "senior care," "franchise business," and "business management." On the other hand, a job as a general manager of operations requires skills like "develop team," "logistics," "continuous improvement," and "oversight." As you can see, what employees do in each career varies considerably.
On average, general managers of operations reach similar levels of education than franchise owners. General managers of operations are 1.1% more likely to earn a Master's Degree and 0.3% less likely to graduate with a Doctoral Degree.Franchise owner vs. General manager/partner
A general manager/partner of any organization has many roles to perform. Depending on the industry they work in, they may be in charge of the management of operations, logistics, or maintenance. They also create an overall budget for every project. They are required to monitor budgets and payroll records and to review financial transactions.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that franchise owner responsibilities requires skills like "commercial cleaning," "senior care," "franchise business," and "business management." But a general manager/partner might use other skills in their typical duties, such as, "food quality," "cash flow," "fine dining," and "product development."
General managers/partner earn similar levels of education than franchise owners in general. They're 1.6% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for Franchise Owners in the next 3-5 years?
Associate Professor, University of Minnesota - Twin Cities
In addition to pre-pandemic tech development, many organizations are transitioning into new technologies, including more extensive use of some and experimentation with others. Recall that, while Zoom existed a year ago, most organizations barely used it. Now, it is ubiquitous, along with similar communication tools. The health care industry will likely be significantly transformed by technology over the next few years - not just telemedicine, but home-based medical treatments, artificial intelligence creeping into many processes, and enhanced use of information to drive activities across the industry - from tech development to insurance, pharm, elder care, etc. Many other industries will experience similar.
Franchise owner vs. Business manager
A business manager is responsible for directing the overall operations of the company, ensuring that all employees do their tasks efficiently and accurately. Business managers' duties include developing strategic solutions, evaluating employees' performance, identifying business opportunities to grow, monitoring the company's expenses to meet its budget goals, implementing techniques to boost the company's revenue and profitability, and adhering to the company's legal policies and procedures. A business manager must have excellent leadership and interpersonal skills to supervise daily operations.
The required skills of the two careers differ considerably. For example, franchise owners are more likely to have skills like "commercial cleaning," "senior care," "payroll," and "franchise business." But a business manager is more likely to have skills like "powerpoint," "project management," "payroll taxes," and "financial performance."
Business managers make a very good living in the technology industry with an average annual salary of $98,577. On the other hand, franchise owners are paid the highest salary in the construction industry, with average annual pay of $48,724.business managers typically earn similar educational levels compared to franchise owners. Specifically, they're 3.1% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Franchise owner vs. General manager
A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.
Even though a few skill sets overlap between franchise owners and general managers, there are some differences that are important to note. For one, a franchise owner might have more use for skills like "commercial cleaning," "senior care," "franchise business," and "business management." Meanwhile, some responsibilities of general managers require skills like "cleanliness," "food safety," "guest service," and "math. "
The manufacturing industry tends to pay the highest salaries for general managers, with average annual pay of $74,849. Comparatively, the highest franchise owner annual salary comes from the construction industry.general managers reach similar levels of education compared to franchise owners, in general. The difference is that they're 2.2% more likely to earn a Master's Degree, and 0.4% less likely to graduate with a Doctoral Degree.Types of franchise owner
Updated January 8, 2025