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Floral Assistant skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical floral assistant skills. We ranked the top skills for floral assistants based on the percentage of resumes they appeared on. For example, 34.2% of floral assistant resumes contained customer service as a skill. Continue reading to find out what skills a floral assistant needs to be successful in the workplace.

15 floral assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how floral assistants use customer service:
  • Provided excellent customer service by answering customer questions and complaints.
  • Maintained cleanliness and safety while providing excellent customer service.

2. Floral Design

Here's how floral assistants use floral design:
  • Confirmed pick-up and delivery through generated invoices Created and arranged floral designs for clients Plant maintenance and upkeep
  • Assisted floral designers in transporting and maintaining floral arrangements throughout the Historic area.

3. Delivery Truck

Here's how floral assistants use delivery truck:
  • Cut and arranged flowers - Maintained shop clean Loaded/ Unloaded boxes from delivery truck - Greeted customers
  • Make floral arrangements for special occasions / customers * Decorate store * Unload delivery truck

4. Flower Arrangements

Here's how floral assistants use flower arrangements:
  • Completed flower arrangements on daily basis.
  • Assisted customers, prepared flower arrangements, assisted with wedding d cor and worked at the farmers market and craft fairs.

5. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how floral assistants use sales floor:
  • Provided support to each produce sub-department: sales floor, certified organic juice bar, and prepared foods.
  • Worked on sales floor helping customers with questions and choosing a product and finalizing the sale.

6. Customer Orders

Here's how floral assistants use customer orders:
  • Entered customer orders accurately into the correct computer system.
  • Delivered customer orders using company vehicle.

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7. Water Plants

Here's how floral assistants use water plants:
  • Water plants, cut, condition, and clean flowers and foliage for storage.
  • Water plants, and cut, condition and clean flowers.
Select Skills To Add To Your Resume

8. Floral Arrangements

Here's how floral assistants use floral arrangements:
  • Created advertisements, operated cash register, designed floral arrangements, maintained shop appearance
  • Assisted in creating floral arrangements, fulfilling orders and performing watering assignments Awards

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how floral assistants use pos:
  • Created POs in our corporate system for all purchased produce and floral short buys.
  • Accounted for a 30% increase in sales as well as a higher POS margin versus the company average.

10. Phone Orders

Here's how floral assistants use phone orders:
  • Take phone orders and work the cash register.
  • Answered multi-line telephone orders and accurately recorded important information.

11. Floral Shop

Here's how floral assistants use floral shop:
  • Assisted in planning and preparations of outgoing orders and in coming orders to the floral shop.
  • Operated a floral shop, taking orders with customers in person and on the phone.

12. Indoor Plants

Here's how floral assistants use indoor plants:
  • Attended client consultations for indoor plants.
  • Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants and other items.

13. Groceries

Here's how floral assistants use groceries:
  • Clean and maintain floral and balloon area, bag groceries, bottle room, stock shelves.
  • Bag groceries and assist customers in locating products.

14. Flower Shop

Here's how floral assistants use flower shop:
  • Maintained clean and inviting appearance of the flower shop daily.
  • Managed daily flower shop maintenance, sales and garden care.

15. Floral Orders

Here's how floral assistants use floral orders:
  • Completed processing of phone and online floral orders.
  • Download floral orders coming in through the internet.
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List of floral assistant skills to add to your resume

Floral Assistant Skills

The most important skills for a floral assistant resume and required skills for a floral assistant to have include:

  • Customer Service
  • Floral Design
  • Delivery Truck
  • Flower Arrangements
  • Sales Floor
  • Customer Orders
  • Water Plants
  • Floral Arrangements
  • POS
  • Phone Orders
  • Floral Shop
  • Indoor Plants
  • Groceries
  • Flower Shop
  • Floral Orders
  • Plant Care
  • Computer System
  • Flower Orders
  • Corporate Events
  • Filling Orders
  • FTD
  • Floral Displays
  • Credit Card Transactions
  • Inventory Control
  • Fresh Flowers
  • Funeral Homes
  • Store Displays
  • Bank Deposits
  • Live Plants
  • Window Displays

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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