What is a floor manager and how to become one

Updated January 8, 2025
3 min read
Quoted Experts
Steve Wages Ph.D.,
Kerem Cakirer Ph.D.
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Floor managers work in retail and oversee the daily operations of a store or retail department. They are essentially responsible for making sure sales performances meet their defined target and profit is maximized.

Floor managers have a wide array of tasks. It is up to them to supervise inventory operations, arrange marketing activities, and oversee the administration of transactions. They arrange efficient logistical solutions and make sure customers are satisfied with the store's services.

The position of floor manager is a busy one with a usual 40 hour a week arrangement outside of peak periods such as Christmas time, when retail businesses often put in extra hours. The salary of a floor manager reflects the complex set of responsibilities the role carries, but varies according to the specific industry the manager works for.

What general advice would you give to a Floor Manager?

S

Steve Wages Ph.D.Steve Wages Ph.D. LinkedIn Profile

Director, Cloverdale Center for Youth and Family, Faulkner University

As soon as possible, establish a formal mentoring relationship with someone who is seasoned in pastoral counseling. Generally, the research demonstrates that the performance of employees with mentors is of a higher quality, they advance in their responsibilities and careers faster, and they avoid common mistakes exhibited by other employees. Establish short-term goals (6 months) for your position and a plan for overcoming obstacles; then ask your mentor to hold you accountable for implementing your plan. As part of your self-care. you also need to be proactive in developing a few close friendships, perhaps including colleagues, who can be a source of emotional support and encouragement to you personally.

You should be confident in your training while also being realistic and transparent about your limitations. There is still a lot that you do not know and much you will learn with experience. Until then, be willing to say "I don't know" when faced with problems you have not addressed before. Then commit to learning more about the issue through personal study and/or consulting with a more experienced colleague or mentor. In some cases, you may need to invite a more experienced counselor to meet with a client or where appropriate refer them to someone else.

You need to equip yourself to address structural changes to the delivery of pastoral care and counseling as a consequence of the pandemic. You will need to adapt to providing pastoral counseling virtually perhaps via Zoom sessions. Give thought as to how the virtual context impacts the counseling process and the spiritual resources you employ. For example, if you are comfortable praying with a client in your office, will you be equally inclined to pray with them online or over a phone. In light of the pandemic, Dr. Chuck Lawless noted, "Good pastoral care has required being more proactive than reactive." Ordinarily, pastoral counselors are reactive in that they respond to needs when they hear about them or when they are
ScoreFloor ManagerUS Average
Salary
3.4

Avg. Salary $43,813

Avg. Salary $59,228

Stability Level
9.4

Growth Rate 6%

Growth Rate 0.3%

Diversity
8.5
Race

American Indian and Alaska Native 0.65%

Asian 7.00%

Black or African American 8.55%

Hispanic or Latino 18.12%

Unknown 4.65%

White 61.03%

Gender

female 43.92%

male 56.08%

Age - 42
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42
Stress Level
9.4

Stress level is very high

7.1 - high

Complexity Level
5.2

Complexity Level is intermediate

7 - challenging

Work Life Balance
4.6

Work Life balance is fair

6.4 - fair

Floor Manager career paths

Key steps to become a floor manager

  1. Explore floor manager education requirements

    Most common floor manager degrees

    Bachelor's

    49.1 %

    Associate

    20.9 %

    High School Diploma

    19.0 %
  2. Start to develop specific floor manager skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Customer Service13.69%
    Cleanliness11.65%
    Pallets10.83%
    HR7.93%
    Flyers5.44%
  3. Complete relevant floor manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New floor managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a floor manager based on U.S. Bureau of Labor Statistics data and data from real floor manager resumes.
  4. Gain additional floor manager certifications

    Floor manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific floor manager certification, having one may help you stand out relative to other applicants.

    The most common certifications for floor managers include OSHA Safety Certificate and Certified Food Manager (CFM).

    More About Certifications
  5. Research floor manager duties and responsibilities

    • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
    • Present PowerPoint presentations and lead skill stations.
    • Organize and run all managerial duties thru out the the store.
    • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  6. Prepare your floor manager resume

    When your background is strong enough, you can start writing your floor manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a floor manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Floor Manager Resume templates

    Build a professional Floor Manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Floor Manager resume.
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  7. Apply for floor manager jobs

    Now it's time to start searching for a floor manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Floor Manager Job

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Average floor manager salary

The average Floor Manager salary in the United States is $43,813 per year or $21 per hour. Floor manager salaries range between $32,000 and $58,000 per year.

Average Floor Manager Salary
$43,813 Yearly
$21.06 hourly

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How do floor managers rate their job?

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Floor Manager reviews

profile
A zippia user wrote a review on Apr 2022
Cons

In reality, i do not complain as its who i am

Pros

I have leadership skills I always hire employees who like to work in a team I like to see sales increase and love to see the best customer service is given


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A zippia user wrote a review on Jul 2020
Pros

Ability to resolve issues, timely delivery on goals and mantainance of inter personal relationship and organizing.

Cons

Insurbordination, failure to deliver on tasks and targets.


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A zippia user wrote a review on Jun 2020
Cons

I don't like it when moral is low and nothing seems to perk employees up to become more productive at work.

Pros

Educating employees and getting everyone on the same mindset about what it takes for a company to succeed.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.