What does a Float Teller do?
A float teller typically works at different understaffed banks for a limited amount of time. Just like most tellers, their responsibilities usually include assisting clients by answering inquiries, processing withdrawals and deposits, opening and closing accounts, directing clients to banking personnel, offering products and services, or referring them to other offices when necessary. They also perform clerical tasks such as handling calls and correspondence, organizing files, preparing documents, and liaising with internal and external parties. Moreover, a float teller must maintain an active communication line with co-workers for a smooth and efficient workflow.
Float teller responsibilities
Here are examples of responsibilities from real float teller resumes:
- Verify signatures and customer account balances; and inspect all checks, bonds, and money orders.
- Generate bank revenue through cross-selling of financial products.
- Process deposit and withdrawal requests, in person, through night depository, and ATM transactions.
- File expense reports, reconcile teller drawer and assist in accurately balancing vault, ATM and cash dispensers.
- Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
- Complete assigned duties such as safe deposit, merchant/vault, TCD balancing, ATM processing, and night drop.
- Interpret and accurately process customer requests and transactions according to TCF guidelines.
Float teller skills and personality traits
We calculated that 12% of Float Tellers are proficient in Cash Handling, Branch Management, and Excellent Client. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Math skills.
We break down the percentage of Float Tellers that have these skills listed on their resume here:
- Cash Handling, 12%
Cash handling and customer services including deposits, withdrawals, and account information assistance
- Branch Management, 9%
Conducted thorough reviews of customer profiles and updated key information as necessary maintaining highly accurate records utilized by branch management.
- Excellent Client, 9%
Delivered excellent client service while ensuring the teller line functioned efficiently.
- Math, 7%
Demonstrate exceptional customer service Manage personal profiles and sensitive information Solidify math and money skills Accurately conduct transactions
- Bank Products, 6%
Educate customers on bank products and financial services and make referrals to a banker when a potential opportunity has been identified.
- Customer Service, 6%
Create memorable experiences for members through personalized customer service, going beyond expectations and delivering on company mission statements.
"cash handling," "branch management," and "excellent client" are among the most common skills that float tellers use at work. You can find even more float teller responsibilities below, including:
Customer-service skills. To carry out their duties, the most important skill for a float teller to have is customer-service skills. Their role and responsibilities require that "tellers spend their day interacting with bank customers." Float tellers often use customer-service skills in their day-to-day job, as shown by this real resume: "inform customers about foreign currency regulations, and compute transaction fees for currency exchanges. "
Detail oriented. Many float teller duties rely on detail oriented. "tellers must be sure not to make errors when dealing with customers’ money.," so a float teller will need this skill often in their role. This resume example is just one of many ways float teller responsibilities rely on detail oriented: "assist merchants with business transactions, perform atm processing, foreign currency transactions, and vault detailing. "
Math skills. This is an important skill for float tellers to perform their duties. For an example of how float teller responsibilities depend on this skill, consider that "because they count and handle large amounts of money, tellers must be good at arithmetic." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a float teller: "demonstrate exceptional customer service manage personal profiles and sensitive information solidify math and money skills accurately conduct transactions".
The three companies that hire the most float tellers are:
- MM&T Bank60 float tellers jobs
- KKeyBank44 float tellers jobs
- HHancock Whitney28 float tellers jobs
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Compare different float tellers
Float teller vs. Bank representative
A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.
These skill sets are where the common ground ends though. The responsibilities of a float teller are more likely to require skills like "excellent client," "math," "basic math," and "audit procedures." On the other hand, a job as a bank representative requires skills like "ach," "origination," "telephone inquiries," and "loan payments." As you can see, what employees do in each career varies considerably.
Bank representatives earn the highest salaries when working in the finance industry, with an average yearly salary of $34,448. On the other hand, float tellers are paid more in the finance industry with an average salary of $32,347.On average, bank representatives reach similar levels of education than float tellers. Bank representatives are 1.1% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Float teller vs. New accounts representative
New accounts representatives are banking professionals who are responsible for the explanation of the available accounts. The accounts representatives explain different options for new accounts and interconnected services. They discuss any requirements, fees, or limits related to an account. It is their job to describe new account services to clients and assist them in the paperwork. They perform wire or electronic transfers for the funds coming from the other accounts. Also, they direct their clients to banking specialists for additional services.
Each career also uses different skills, according to real float teller resumes. While float teller responsibilities can utilize skills like "cash handling," "branch management," "excellent client," and "math," new accounts representatives use skills like "financial services," "loan payments," "product knowledge," and "check orders."
New accounts representatives earn a higher average salary than float tellers. But new accounts representatives earn the highest pay in the finance industry, with an average salary of $37,062. Additionally, float tellers earn the highest salaries in the finance with average pay of $32,347 annually.In general, new accounts representatives achieve similar levels of education than float tellers. They're 0.0% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.Float teller vs. Banking associate
A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from float teller resumes include skills like "cross-sell," "audit procedures," "client issues," and "internal controls," whereas a banking associate is more likely to list skills in "financial services," "powerpoint," "financial solutions," and "commercial banking. "
Banking associates earn the highest salary when working in the finance industry, where they receive an average salary of $74,654. Comparatively, float tellers have the highest earning potential in the finance industry, with an average salary of $32,347.When it comes to education, banking associates tend to earn similar degree levels compared to float tellers. In fact, they're 4.8% more likely to earn a Master's Degree, and 1.7% more likely to graduate with a Doctoral Degree.Float teller vs. Teller and a sales associate
Even though a few skill sets overlap between float tellers and teller and a sales associates, there are some differences that are important to note. For one, a float teller might have more use for skills like "branch management," "excellent client," "math," and "basic math." Meanwhile, some responsibilities of teller and a sales associates require skills like "customer satisfaction," "product knowledge," "loan payments," and "financial services. "
The average resume of teller and a sales associates showed that they earn similar levels of education compared to float tellers. So much so that theyacirc;euro;trade;re 0.0% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.0%.Types of float teller
Updated January 8, 2025
