How to hire a Finance Service Representative

How to hire a finance service representative, step by step

Here's a step-by-step finance service representative hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a finance service representative job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new finance service representative
• Step 8: Go through the hiring process checklist

What does a Finance Service Representative do?

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1. Identify your hiring needs

   First, determine the employments status of the finance service representative you need to hire. Certain finance service representative roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine Employee vs Contractor Status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A finance service representative's background is also an important factor in determining whether they'll be a good fit for the position. For example, finance service representatives from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents finance service representative salaries for various positions.

   Type Of Finance Service Representative	Description	Hourly Rate
   Finance Service Representative	Securities, commodities, and financial services sales agents connect buyers and sellers in financial markets. They sell securities to individuals, advise companies in search of investors, and conduct trades.	$12-27
   Personal Banker	A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs... Show More	$13-23
   Banker	A banker is primarily responsible for assisting clients with their banking needs, particularly when withdrawing, depositing, and paying. Aside from handling transactions, bankers are also mainly responsible for opening and closing accounts, processing requirements, verifying the validity of documentation, recommending services and other financial options to clients, and resolving inquiries and concerns... Show More	$9-46

   Show more

2. Create an ideal candidate profile

   Common Skills:

   • Financial Services
   • Patients
   • Team-Oriented Environment
   • Mutual Funds
   • Financial Products
   • Customer Service
   • FSR
   • Data Entry
   • Life Insurance
   • Loan Applications
   • Cash Handling
   • Payment Arrangements
   • Cross-Sell
   • Cross-Selling

   Check All Skills

   Responsibilities:

   • Manage correspondent services including but not limit to wire processing, coin and currency, ACH support and international payments.
   • Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
   • Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
   • Maintain cleanliness and presentation of member service area and marketing information.
   • Originate and develop new business through effective profiling, relationship building, consultative customer service in a retail banking environment.
   • Count upon for accuracy and math skills.

   More Finance Service Representative duties

3. Make a budget

   Including a salary range in your finance service representative job description helps attract top candidates to the position. A finance service representative salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a finance service representative in South Carolina may be lower than in New York, and an entry-level finance service representative usually earns less than a senior-level finance service representative. Additionally, a finance service representative with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average finance service representative salary

   $38,361yearly

   $18.44 hourly rate

   ---

   Entry-level finance service representative salary

   $25,000 yearly salary

   Updated March 13, 2025

   Average finance service representative salary by state

   Rank	State	Avg. Salary	Hourly Rate
   1	New York	$66,307	$32
   2	California	$42,087	$20
   3	Missouri	$40,770	$20
   4	Kansas	$40,227	$19
   5	Minnesota	$39,560	$19
   6	Indiana	$39,350	$19
   7	North Carolina	$38,321	$18
   8	Texas	$37,941	$18
   9	Pennsylvania	$37,565	$18
   10	Virginia	$37,542	$18
   11	Illinois	$37,356	$18
   12	Massachusetts	$35,599	$17
   13	Nebraska	$35,174	$17
   14	Michigan	$34,702	$17
   15	Connecticut	$34,604	$17
   16	Georgia	$34,528	$17
   17	Ohio	$34,394	$17
   18	Tennessee	$34,034	$16
   19	Arizona	$33,372	$16
   20	Florida	$32,331	$16

   Average finance service representative salary by company

   Company

   Rank	Company	Average Salary	Hourly Rate	Job Openings
   1	Bloomberg	$73,895	$35.53	21
   2	City National Bank	$60,091	$28.89	99
   3	Morgan Stanley	$50,570	$24.31	121
   4	Beth Israel Deaconess Medical Center	$50,454	$24.26	3
   5	Health Alliance	$49,521	$23.81	9
   6	Medical University of South Carolina	$48,009	$23.08
   7	Blessing Hospital Emergency Room	$46,776	$22.49	1
   8	Parkland Hospital	$45,714	$21.98	12
   9	Baystate Health	$44,190	$21.25	5
   10	MassMutual	$42,410	$20.39	70
   11	Interactive Brokers	$42,208	$20.29	8
   12	New York Life Insurance	$41,113	$19.77	120
   13	Charles Schwab	$40,586	$19.51	125
   14	Triangle Credit Union	$40,095	$19.28	1
   15	Rockstar Games	$40,076	$19.27	2
   16	Northwell Health	$39,972	$19.22	33
   17	West Central Behavioral Health	$39,681	$19.08
   18	Fidelity Investments	$39,502	$18.99	154
   19	Marriott International	$39,492	$18.99	108
   20	Fairview Health Services	$39,429	$18.96	11

4. Writing a Finance Service Representative Job Description

   A finance service representative job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a finance service representative job description:

   Finance Service Representative job description example

   · Excellent Benefits including paid time off, 401K plans, Health insurance, and free concierge service

   · Tuition reimbursement, referrals program, and professional development program included in benefits package

   · Wellness initiatives and events throughout the year

   · Loan discounts for certain secured and unsecured loans and mortgages

   What’s a typical day as a Financial Services Representative ? You’ll be:

   · Drive excellent customer service to people from all walks of life

   · Help provide unique and personalized financial solutions for members

   · Assist members with loans, credit cards, and savings accounts

   · Assist member understanding on financial concepts and boost financial literacy

   This job might be an outstanding fit if you:

   · Critical thinker- Finding creative solutions to everyday problems

   · Customer Service Focused- deliver stellar service to credit union members

   · Confident, Happy, Positive- you are the face of the company

   · Ambitious- with a competitive commission structure, you drive your future

   Good to know:
   This role requires a 4 week training program at Michigan First Credit Union's headquarters in Lathrup Village, MI. For this training, employees are reimbursed for mileage, breakfast, and dinner. As the training is M-F, hotel stay is covered during the week, allowing you to return home over the weekend.

   What happens next
   Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.

   Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Financial Services Representative today!

   Copy This Example

   

5. Post your job

   There are various strategies that you can use to find the right finance service representative for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your finance service representative job on Zippia to find and recruit finance service representative candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with finance service representative candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new finance service representative

   Once you've found the finance service representative candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new finance service representative. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a finance service representative?